field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

state

<h3>Job Description</h3>
Job Description
We are Growing!
Marine Travelift is a growing Wisconsin-based manufacturer of customized boat handling systems that include boat hoists, marine forklifts, and hydraulic transporters. Marine Travelift has been manufacturing mobile boat hoists since 1954, and our equipment is utilized across the globe with over 5,000 units in service to help marinas handle boats of all sizes. We are the world leader in customized boat handling systems and our products back that up.
Marine Travelift is also the parent company to Shuttlelift, an expansive line of industrial, rubber tire gantry cranes used in a variety of lifting applications and industries. Our gantry cranes are used globally and offer lifting solutions capacities of 25 - 1000 metric tons and greater.
What are we looking for?
Marine Travelift Inc., in Sturgeon Bay, WI is excited to be adding an After Market - Technical Support Representative position to our Aftermarket Sales team. As a Technical Support Representative, you will work with the Senior Service Manager and will be responsible for overseeing high-quality services for customers while also scheduling a team of field service technicians. You will ensure that services meet and exceed customer expectations, are delivered on time, and are within budget.
As a a Technical Support Representative, you will…
<ul>
<li>Support customers with technical advice to support our product in the field</li>
<li>Change customer concerns/complaints to supported customer needs</li>
<li>Assist customers in developing solutions to meet their needs</li>
<li>Add and remove work assignments for Field Service Technicians</li>
<li>Monitor service-delivery to ensure it meets quality standards and the customer’s needs.</li>
<li>Resolve service-related issues and customer complaints in a timely manner.</li>
<li>Complete all other duties and responsibilities that are assigned.</li>
</ul>
We are looking for you to have…
<ul>
<li>A technical background/ mechanical aptitude background experience in sales &amp; customer support together.</li>
<li>Related work experience or an associate’s degree in business (or related field) is a plus</li>
<li>Experience is Hydraulics and electrical system is a plus</li>
<li>Experience with heavy equipment is a plus</li>
<li>Good organizational skills, be detailed orientated and be able to learn effectively</li>
<li>Good communication skills (both verbal and written)</li>
<li>Good computer and system processing skills</li>
</ul>
As our team member, you will receive…
<ul>
<li>Health, dental, vision, and life insurance plans which are available the first of the month following your date of hire with Health Saving Account (HSA) plan with employer contribution</li>
<li>Paid vacation and paid holidays available on day one</li>
<li>Participation in the company’s bonus incentive plan</li>
<li>Eligibility in our 401K benefit plan with company match after 30 days of employment</li>
<li>Job training and advancement opportunities</li>
</ul>
We are an EOE/AA employer (M/F/Veteran/Disability/Gender Identity/Sexual Orientation)
Check us out at: <a href="https://marinetravelift.com/" target="_blank">https://marinetravelift.com/</a> and <a href="https://www.shuttlelift.com/" target="_blank">https://www.shuttlelift.com/</a>
Brand New Variable Width Boat Hoists: <a href="https://www.youtube.com/shorts/phiNmXGxbp8" target="_blank">https://www.youtube.com/shorts/phiNmXGxbp8</a>

After Market - Technical Support Representative

<h3>Job Description</h3>
Job DescriptionCompany Description 
Cricut® makes smart cutting machines that work with an easy-to-use app, an ever-growing collection of materials, and crafting essentials to help you design and personalize almost anything — custom cards, unique apparel, everyday items, and so much more.
We believe everyone is born creative. We’re a diverse tapestry of thinkers, dreamers, givers, DIYers, handi-workers, artisans, and forever and always architects of things.
At Cricut, we place the power of handmade into the hands of all. We give you beautiful, easy-to-master tools so you can make something unique, remarkable, perfect. We surround you with ideas, community, inspiration, and encouragement to take your creativity further than you ever imagined. And as a community, we celebrate the exhilarating act of making every single day.
So, make that handcrafted card that feels like a hug. Design a shirt for fun, for family, or for a full-blown business. Craft with a passion or for a purpose. Make something big and bold, itsy-bitsy, amazingly ambitious, or just plain silly. Whatever you make, just make your heart out. Because here’s the remarkable truth: When we all make together, we make all things possible.
Let’s Make!
Job Description 
This position is local hire, fully in-office five days a week.
We are now accepting candidates to join our world-class Member Care Representative team located in South Jordan, Utah. We are primarily a call center with the potential for email and chat as appropriate. We are immediately hiring.
<ul>
<li>Work Schedule: In-office; Monday - Friday.</li>
<li>Shift Schedules: We are hiring for 2 shifts as dictated by business need:
<ul>
<li>8 hours, Monday - Friday between the hours of 7am - 3:30pm ~ or ~</li>
<li>8 hours, Monday - Friday between the hours of 10am- 6:30pm</li>
<li>(Based on volume we may require future work on the weekends and holidays with appropriate notice and compensation (where applicable).)</li>
</ul>
</li>
<li>Training Schedule: Required training is onsite daily,&nbsp;Monday - Friday 8am – 5pm for up to four weeks before being assigned a regular schedule.</li>
</ul>
Role Description:
<ul>
<li>A Member Care Representative is responsible for providing a basic to intermediate level of technical and care support for customer inquiries about Cricut® products, software and services. </li>
<li>Each representative is expected to ensure “world class” service principles and guidelines are utilized on&nbsp;every contact. These include but are not limited to, appropriate greetings, hold protocols, accuracy of information delivered, appropriate customer and product verification, etc. </li>
<li>Cricut® prides ourselves for&nbsp;exceptional service to our members. Our representatives ensure excellence in EVERY customer interaction. </li>
<li>Representatives are expected to continually increase their knowledge and understanding of Cricut®’s products, software and services by utilizing the tools and resources provided to answer member questions. </li>
<li>Representatives provide support for hardware and software technical issues, including drivers, antiviruses, etc. </li>
<li>The ideal candidate possesses a basic understanding of troubleshooting Windows, Mac, iOS and Android operating systems. </li>
<li>Representatives demonstrate patience and the ability to effectively communicate with customers at all levels of technical proficiency while providing unparalleled courtesy. </li>
<li>Representatives assist our members by offering creative solutions to each unique customer situation.  </li>
</ul>
⠀Core Duties:
<ul>
<li>Provide service to Cricut® inbound customer inquiries regarding Cricut® products, hardware, software and services (primarily voice with potential for email and chat)</li>
<li>Document and escalate to internal and external teams as required to support complex support issues/requests</li>
<li>Reply to service tickets promptly and in accordance with established guidelines</li>
<li>Accurately maintain associated data, files and records regarding technical support incidents</li>
<li>Manage individual work to provide exceptional member satisfaction</li>
<li>Achieve all performance standards including service ticket SLA, handle time, quality, productivity, attendance, professionalism, etc.</li>
<li>Engage members by offering education on additional products or services to further enhance the customer experience</li>
<li>Provide how to information and knowledge to members using our crafting products </li>
<li>Demonstrate proficiency with all Cricut® products through on the job training</li>
<li>Effectively communicate and simplify technical terms for members while trouble shooting products of a creative, technical or mechanical nature</li>
<li>Remain engaged with members through proper tone of voice demonstrating a sincere interest in helping members to understand how to use our products and services to meet their individual needs</li>
</ul>
Qualifications 
Requirements:
<ul>
<li>One or more years working:
<ul>
<li>a) as a high touch, face to face customer service role&nbsp;</li>
<li>b) in a call/contact center&nbsp;</li>
<li>c) as a customer service representative where technical support or trouble shooting is a primary job function</li>
</ul>
</li>
</ul>
Required Technical Experience:
<ul>
<li>Windows and MacOS: Intermediate knowledge of Windows and Mac operating systems with above average provable experience troubleshooting hardware and software issues</li>
<li>Android and IOS: Intermediate troubleshooting capability for iOS and Android phones or tablets with above average provable experience troubleshooting hardware and software issues</li>
<li>Ability to accurately type 40+ wpm</li>
<li>Competent diagnosing basic to intermediate technical issues involving software applications and interfaces</li>
</ul>
Required Customer Care &amp; Communications Experience:
<ul>
<li>Provable experience resolving customer related issues, inbound and/or outbound inquiries, returns, and diffusing escalated issues, etc.</li>
<li>Demonstrate sound interpersonal skills and a commitment to provide accurate information to members regarding Cricut®'s products and services</li>
<li>Ability to navigate difficult conversations and de-escalate tense interactions with professionalism and empathy</li>
<li>Ownership of the situation from introduction through resolution.</li>
<li>Upper-Intermediate or Advanced spoken and written English (USA) at a native or professional level (at least a B2 (Upper Intermediate) or C1 (Advanced) CEFR level)</li>
</ul>
Preferred Qualifications
Multi-Lingual Candidates:&nbsp;We are additionally seeking candidates who have proficiency in English as well as&nbsp;French, Spanish or Portuguese! If you have one of these&nbsp;languages, please make a clear note of it in your cover letter or online application (you are given a space to write a message to the hiring team).
<ul>
<li>You should speak and write these languages with a native or professional (B2 level or better) to be considered a multi-lingual candidate.</li>
<li>Experience using Cricut® Products</li>
<li>A passion for any type of crafting</li>
</ul>
 Additional Information 
We’ve got you covered
At Cricut, we take care of our people. Enjoy competitive Medical, Dental, and Vision coverage, a 401(k) match, generous PTO, and a yearly lifestyle stipend to support your wellness and passions. You'll also get exclusive employee discounts—and best of all, you’ll be surrounded by some of the most talented and creative individuals out there.
A Quick Note Before You Apply…
Cricut is in a powerful chapter of transformation. We’re evolving fast—refining our strategy, growing our teams, and raising the bar across the board. This is an incredible opportunity for the right kind of person—but it’s not for everyone.
We’re looking for A-players—people who don’t just meet expectations, but consistently exceed them. If you thrive in dynamic environments and find joy in turning challenges into momentum, keep reading. Here’s what makes someone a great fit for this role (and for this moment at Cricut):&nbsp;You have a bias for urgency. You don’t wait for perfect clarity to take action—you start, learn, and adjust. You believe that speed matters, especially when paired with thoughtfulness. You ask: “What can move forward today?” and push past inertia.&nbsp;You set high standards—especially for yourself. You’re proud of your work and protective of your reputation. You take ownership, deliver quality, and don’t cut corners. You hold yourself accountable without waiting to be asked.&nbsp;You stay focused when things are moving fast. You can identify what really matters and don’t get distracted by noise. You prioritize well, and manage your time wisely.&nbsp;You collaborate like a pro. You elevate the people around you, communicate clearly, and give thoughtful feedback. You’re low ego, high output—and your team loves working with you.
One More Thing (It’s a Big One):
This role is in-office every-day of the week. We believe that real collaboration, innovation, and culture are built face-to-face. If you’re energized by working alongside smart, kind, creative people—and enjoy those unplanned hallway conversations that spark great ideas—you’ll love it here. If you’re looking for hybrid or remote role, this isn't the right time or place. But if you’re excited by challenge, purpose, and building something better, we’d love to hear from you. Let’s make something amazing—together.
Relocation Statement:
<ul>
<li>This position is NOT eligible for relocation assistance.</li>
</ul>
What to Do Next:
Please attach your resume, cover letter and/or include links to your&nbsp;portfolio or other social presence. If you want to show your super powers in other ways – include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what you’re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information. Cricut® is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This position is contingent on&nbsp;successfully completing a Criminal Background Check upon hire.&nbsp;Cricut participates in E-Verify.

Customer Service Technical Support Representative

<h3>Job Description</h3>
Job Description
DRB Systems (“DRB”) is the leading provider of technology-enabled devices and software solutions to the North American car wash industry. The Technical Support Representative is responsible for providing technical assistance to car wash owners, operators, and staff.
JOB PURPOSE: 
We are looking for a Technical Support Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries, keeping customer satisfaction at the core of every decision and behavior.
ESSENTIAL FUNCTIONS &amp; RESPONSIBILITIES
<ul>
<li>Respond to customer queries in a timely and accurate way: incoming phone calls and e-mails from car wash owners, operators, and management needing technical support, configuration changes, or training on their products.</li>
<li>Resolves cases representing technical requests from our customers troubleshoots technical and process issues</li>
<li>Takes Notes in Salesforce detailing steps and processes taken on every interaction.</li>
<li>Follow up with customers to ensure their technical issues are resolved.</li>
<li>Assist in training new Technical Support Representatives</li>
<li>Gathers data to identify and evaluate technical purchasing options.</li>
<li>Provide Best in Class service to internal and external customers</li>
<li>Availability to work evenings, weekends, and holidays on a rotation.</li>
<li>Sitting for long periods of time doing computer work</li>
</ul>
MINIMUM REQUIREMENTS:
Skill Sets:
<ul>
<li>Experience in customer facing position</li>
<li>Ability to maintain composure in high-stress situations</li>
<li>Problem solving and troubleshooting skills</li>
<li>Active listening and interpersonal skills</li>
<li>Strong attention to detail</li>
<li>Knowledgeable in MS Office (Excel, Word, Power Point)</li>
<li>Curiosity</li>
</ul>
Education:
<ul>
<li> High School Diploma (or GED or High School Equivalence Certificate)</li>
</ul>
Preferred Requirements:
<ul>
<li>Associates or Bachelor’s Degree</li>
<li>Technical experience</li>
</ul>
About DRB: As the car care technology leader for 40 years, DRB is the ultimate partner for operators who seek rapid ROI, unparalleled membership growth and unwavering reliability. Our technology is designed to give operators the tools they need to maximize their car care investments. From groundbreaking point-of-sale technology to marketing automation that drives traffic, DRB enables data-led business decisions and scalability that helps car washes thrive while delivering extraordinary customer experiences. Choosing DRB means connecting with a partner that is A Vontier Company committed to car wash business success. Learn why leading car wash operators choose DRB: <a href="http://www.drb.com" target="_blank">www.drb.com</a>
Vontier is a $3B global industrial technology company focused on smarter transportation and mobility. Our six operating companies—Gilbarco Veeder-Root, Global Traffic Technologies, Teletrac Navman, Matco Tools, Hennessy Industries, and DRB Systems—are united by a powerful purpose: mobilizing the future to create a better world. Our portfolio of trusted brands includes market-leading expertise in mobility technologies, retail and commercial fueling, fleet management, telematics, vehicle diagnostics and repair, and smart cities. Vontier’s pioneering solutions advance safety, security, efficiency, and sustainability worldwide.
The company in which you have expressed employment interest is a subsidiary or affiliate of Vontier Corporation. The subsidiary or affiliate is referred to as “Vontier Company”.
Vontier is proud to be an equal opportunity employer. We strive to build inclusive environments and ensure equitable access, opportunity, and treatment for all. Vontier does not tolerate discrimination and harassment of any kind based on race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth, and related medical conditions), age, sexual orientation, marital status, disability, veteran status, citizenship status, gender identity or expression, gender information and any other characteristics protected by law. We make hiring decisions based on your experience and skills. Vontier is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation in the application or interview process, you may contact us at e-mail <a href="mailto:vnttalentacquisition@vontier.com" target="_blank">vnttalentacquisition@vontier.com</a>.
Equal Opportunity Employer

Technical Support Representative-HYBRID ROLE

<h3>Job Description</h3>
Job Description
Location: 2727 LBJ Freeway, Suite 240, Dallas, TX 75234
Compensation: $65,000 - $70,000 annually Job Type: Full-time Pay Frequency: Annually
 Job Overview: We are seeking a highly motivated and experienced Technical Support Representative (Network &amp; VoIP) to join our team. The ideal candidate will have at least 3 years of relevant experience. This position will focus on providing technical support, troubleshooting, and customer service related to our company's VoIP and network solutions.
 About Vivant: Vivant is a fast-growing provider of managed connectivity solutions, specializing in delivering reliable internet, VoIP, managed networks, and security to restaurants, dealerships, healthcare providers, retailers, and small to medium-sized businesses.
We help businesses eliminate outages with 100% uptime solutions that keep your business connected to essential tools. If you're highly organized, detail-oriented, and goal-driven—you'll fit right in at Vivant.
A Day in the Life as a Technical Support Representative (Network &amp; VoIP):
<ul>
<li>Diagnose and resolve SIP, RTP, and PBX-related voice issues</li>
<li>Manage customer and reseller tickets through our support system</li>
<li>Escalate complex faults to upstream carriers as needed</li>
<li>Deliver timely and accurate solutions to customers</li>
<li>Assist with moves, adds, and changes for customer systems</li>
<li>Document procedures for internal knowledge sharing</li>
<li>Support clients and partners during new VoIP solution deployments</li>
<li>Mentor and coach team members to improve service quality</li>
</ul>
Requirements:
<ul>
<li>At least 2 years of hands-on experience supporting VoIP (SIP and RTP)</li>
<li>Familiarity with protocol analyzers and interpreting results</li>
<li>Solid understanding of network basics and general telecom troubleshooting</li>
<li>Experience with open-source SIP-based PBX systems (Asterisk, FreeSWITCH, Kamailio, Kazoo)</li>
<li>Familiarity with VoIP phones (e.g., Grandstream, Yealink, Polycom)</li>
<li>Bonus if you have experience with:
<ul>
<li>Working in an ISP/MSP or managed VoIP environment</li>
<li>Deploying NetSapiens, 3CX, or PortaOneSIP-based PBX systems (Cisco, Asterisk, Polycom, Yealink)</li>
<li>Completion of SIP School</li>
<li>IP protocols and services (SMTP, FTP, HTTP, DHCP, TFTP, Telnet, SSH)</li>
</ul>
</li>
</ul>
What We're Looking For:
<ul>
<li>A motivated self-starter with excellent written and spoken English</li>
<li>Customer-focused problem solver and team player</li>
<li>High attention to detail and integrity</li>
<li>Able to work independently and as part of a team</li>
<li>Someone who strives to be “so good they can’t be ignored”</li>
</ul>
 If you're an experienced Technical Support Representative who enjoys solving technical challenges and delivering excellent customer service, we’d love to hear from you! Join Vivant and take your career to the next level!
 We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, veteran status, sexual orientation, gender identity, or any other legally protected status.
Alternate Job Titles &amp; Keywords: Alternate Titles:
<ul>
<li>VoIP Support Technician</li>
<li>Network Support Specialist</li>
<li>Telecom Support Engineer</li>
<li>Technical Support Analyst (VoIP)</li>
<li>VoIP and Network Specialist</li>
</ul>
Keywords: VoIP, SIP, RTP, Asterisk, FreeSWITCH, Kamailio, Kazoo, Grandstream, Yealink, Polycom, Network Support, Managed Services, Technical Support, Telecom Support, NetSapiens, 3CX, PortaOne, PBX Systems, VoIP Phones, Layer 3 Networking, IP Protocols, Managed VoIP, Help Desk, Tier 2 Support, Dallas VoIP Jobs

Technical Support Representative (Network & VoIP)

<h3>Job Description</h3>
Job Description
Description: Develop and handle sales of idle and used manufacturing industrial equipment and complete plants to end users. Manage existing and new customers and sales from start to finish. Must have excellent speaking and follow-up skills. Must have the ability to communicate clearly and be a technically minded business person to understand the general concept of technical equipment. Customer follow-up is essential. We furnish database, website, technical/engineering, computer, and back-office support to help with getting all information and data on equipment so customers can make an informed purchase decision to close sales. . Position includes a Sales Quota. This is Base Salary PLUS Commission. Commission is 15% of profits made from each completed sale. Full-time position but some work can be done remotely.
Knowledge:
<ul>
<li>Technical college degree preferred - engineering a plus</li>
<li>Working familiarity of technical equipment or plants</li>
<li>Good computer skills</li>
<li>Good speaking skills and energy</li>
</ul>
Experience:
<ul>
<li>At least 5 to 10 years track record in technical sales field</li>
<li>Equipment sales and quoting experience is a plus</li>
</ul>
Company DescriptionWe are an engineering and equipment firm in Jacksonville, IL in business for 25 years. We deal primarily in selling and brokering used and idle industrial plant equipment in the biofuels (ethanol &amp; biodiesel), food industry and oilseeds/edible oil. We specialize in domestic and international sales from one piece of equipment to a complete plant, which can include engineering design and reconditioning. 
<h3>Company Description</h3>
We are an engineering and equipment firm in Jacksonville, IL in business for 25 years. We deal primarily in selling and brokering used and idle industrial plant equipment in the biofuels (ethanol &amp; biodiesel), food industry and oilseeds/edible oil. We specialize in domestic and international sales from one piece of equipment to a complete plant, which can include engineering design and reconditioning.

Technical Sales Representative

<h3>Job Description</h3>
Job DescriptionDescription:
Why Join Our Team?
We believe in taking care of our employees, and it shows. Here’s what you can expect when you join us: 
Comprehensive Healthcare Coverage: 100% employer-paid medical, dental, and vision insurance for employees.
Employee Ownership: Be a part of something bigger as an employee-owner in our company.
Retirement Savings: 401(k) plan with a company match to help you plan for your future.
Paid Time Off: Paid sick leave and vacation that begin accruing immediately, giving you the work-life balance you deserve. 
Join a team that values your well-being, invests in your future, and celebrates shared success.
Provides technical support to customers who call or email with questions about Maple Systems’ products.
Principal Duties and Responsibilities
<ul>
<li>Answer customer questions via email and phone about the operation of company products</li>
<li>Assist customers who are having issues getting company products to work in their applications.</li>
<li>Document technical issues with Maple Systems’ products and evaluate customer solutions.</li>
<li>Provide feedback to engineering for issues that are discovered with the use of our products, and suggestions for how to make our products better.</li>
<li>Write technical “how-to” documents, create sample projects, and create instructional videos to explain our products’ features and functions.</li>
<li>Provide pre- and post-sales support to the sales team when customers need more technical information.</li>
<li>Assess customer needs over the phone to decide if they should be routed to a sales rep instead of technical support.</li>
<li>Create Support Tickets for customers in our ERP system for you and other team members to address.</li>
<li>Training customers on our products.</li>
<li>Evaluate new products and product training materials.</li>
<li>Perform other duties as assigned.</li>
</ul>
Knowledge, Skills and Abilities:
<ul>
<li>Related experience at a help desk for a technical product a plus.</li>
<li>Exceptional problem-solving skills required.</li>
<li>Knowledge of industrial control systems, HMIs, OITs, PCs, and PLCs.</li>
<li>Organized professional with ability to prioritize and multitask.</li>
<li>Knowledge of Microsoft Word, Excel, and Outlook</li>
<li>Excellent written and verbal communication skills</li>
<li>Experience in customer service-related activities</li>
</ul>
Supervisory Responsibility: This position does not supervise others.
Education/Experience: Two to five years related experience and/or training in technical software/hardware products.
Language Ability: Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.
 Ability to effectively present information and respond to questions from group of managers, customers, and the general public.
Math Ability: Ability to apply concepts such as fractions, percentages, and ratios to practical situations.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is in a standard office environment with desktop business equipment and frequent telephone calls. Noise level is moderate. No remote work at this time. Our company and facility is setup to ensure employee health &amp; safety.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit for long periods of time.
 The employee must constantly reach with hands and fingers. Employee must be able to work in close contact with small and large groups. Frequent hearing and talking is required. Extensive keyboard typing is required.
Requirements:

Technical Support Representative - Industrial Automation

<h3>Job Description</h3>
Job Description
Description: Develop and handle sales of idle and used manufacturing industrial equipment and complete plants to end users. Manage existing and new customers and sales from start to finish. Must have excellent speaking and follow-up skills. Must have the ability to communicate clearly and be a technically minded business person to understand the general concept of technical equipment. Customer follow-up is essential. We furnish database, website, technical/engineering, computer, and back-office support to help with getting all information and data on equipment so customers can make an informed purchase decision to close sales. . Position includes a Sales Quota. This is Base Salary PLUS Commission. Commission is 15% of profits made from each completed sale. Full-time position but some work can be done remotely.
Knowledge:
<ul>
<li>Technical college degree preferred - engineering a plus</li>
<li>Working familiarity of technical equipment or plants</li>
<li>Good computer skills</li>
<li>Good speaking skills and energy</li>
</ul>
Experience:
<ul>
<li>At least 5 to 10 years track record in technical sales field</li>
<li>Equipment sales and quoting experience is a plus</li>
</ul>
Company DescriptionWe are an engineering and equipment firm in Jacksonville, IL in business for 25 years. We deal primarily in selling and brokering used and idle industrial plant equipment in the biofuels (ethanol &amp; biodiesel), food industry and oilseeds/edible oil. We specialize in domestic and international sales from one piece of equipment to a complete plant, which can include engineering design and reconditioning. 
<h3>Company Description</h3>
We are an engineering and equipment firm in Jacksonville, IL in business for 25 years. We deal primarily in selling and brokering used and idle industrial plant equipment in the biofuels (ethanol &amp; biodiesel), food industry and oilseeds/edible oil. We specialize in domestic and international sales from one piece of equipment to a complete plant, which can include engineering design and reconditioning.

<h3>Job Description</h3>
Job DescriptionDivision: Information Technology 
Reports to: Chief Information Officer 
Status: FT 
Salary: $44,262.00
JOB DESCRIPTION:
Candidate would provide workstation support to end users in the city-wide environment. Candidate would provide technical assistance and training to end users by performing the following duties.
Problem Solving, LAN and WAN Knowledge, Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills, Customer Service, Quality Focus, PC Proficiency, System Administration, UNIX System Administration, SharePoint support. 
Essential Duties and Responsibilities include the following and other duties may be assigned as required:
• Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.
• Configuration of client's equipment to connect to the Internet via Local and Wide Area Network technologies.
• Configure software to connect to Internet application servers.
• Provide training to clients in the use of system and applications as related to Internet.
• Obtain general understanding of Microsoft OS, Microsoft Server OS and application operations related to city offered services.
• Provide further assistance to the Chief Technology Officer.
 QUALIFICATIONS:
The Ideal candidate will also possess the following skills:
• Able to work independently and efficiently to meet deadlines.
• Able to promptly answer support related email, phone calls and other electronic communications.
• Self-motivated, detail-oriented and organized.
• Experience with hardware and software issues.
• Proficient in Internet related applications such as Email clients, FTP clients and Web Browsers.
• Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Date Posted: May 6, 2024

43,891 technical support representative Jobs