<h3>Job Description</h3>
Job DescriptionOnboarding Specialist&nbsp;
Team: Care &amp; Customer Experience Location: Hybrid Seniority: Mid-level
About Giftogram
At Giftogram, we make it easy for companies to appreciate people — customers, employees, and partners — through thoughtful, flexible gift cards that deliver real moments of happiness. We’re a fast-growing, purpose-driven team building the future of appreciation at work.
The Role
We’re looking for a curious, customer-obsessed Onboarding Specialist / Solutions Engineer to help new customers hit the ground running and support large prospects with their technical needs. You’ll sit at the intersection of customer success, support, and product, guiding customers through setup, integrations, and best practices to ensure every rollout feels effortless and every technical question has a clear answer.
What You’ll Do
<ul>
<li>
Lead onboarding for new Enterprise Giftogram customers — from first login to first campaign launch.
</li>
<li>
Partner with sales and customer success to scope and support technical requirements for larger prospects.
</li>
<li>
Configure integrations, APIs, and platform settings to fit customer needs.
</li>
<li>
Translate complex technical details into plain language that makes customers feel confident.
</li>
<li>
Collect feedback and partner with Product to improve setup flows and reduce friction.
</li>
<li>
Be a voice of calm and clarity — the person customers trust when things get technical.
</li>
</ul>
What Makes You Great
<ul>
<li>
3+ years in a customer-facing technical role (onboarding, solutions engineering, implementation, or support).
</li>
<li>
Familiarity with APIs, SSO, and integrations (experience with platforms like Zapier, Salesforce, or HRIS tools is a plus).
</li>
<li>
Comfort troubleshooting and documenting technical workflows.
</li>
<li>
Excellent communication and empathy — you can meet customers where they are, whether it’s IT or HR.
</li>
<li>
A bias for action and continuous learning. You don’t just solve problems — you make them disappear.
</li>
</ul>
Why Giftogram?
Because we believe business can be both high-performing and human. You’ll join a small, mighty team that values creativity, ownership, and appreciation as much as KPIs. Here, your work directly helps companies celebrate people — at scale.
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Onboarding Specialist

<h3>Job Description</h3>
Job Description Onboarding Specialist – Role &amp; Expectations Overview As an Onboarding Specialist, you are responsible for delivering a smooth, accurate, and timely onboarding experience for new customers. You serve as the first operational touchpoint after a customer signs, ensuring systems are configured correctly, projects are set up efficiently, and expectations are clearly aligned from day one. Your work sets the foundation for long-term customer success. By owning onboarding workflows, coordinating kick-off calls, and managing early account changes, you ensure customers feel confident, supported, and ready to move forward with CI Web Group. Success in this role is measured by onboarding efficiency, setup accuracy, internal handoff quality, and early customer satisfaction. Key Responsibilities &amp; Execution Scope 1. Customer Onboarding &amp; System Setup ✅ Guide New Customers Through Onboarding – Ensure a clear, organized onboarding experience from sign-up to completion.✅ Manage Onboarding Forms &amp; Documentation – Confirm all required information is collected accurately and promptly.✅ Configure CRM Systems – Customize CRM records and fields to match each customer’s services and needs.✅ Set Up Basecamp Accounts – Ensure Basecamp is properly configured and ready for customer collaboration. 2. Project Management &amp; Workflow Creation ✅ Build Customer-Specific Asana Boards – Create and organize project boards using standardized templates and scoped tasks.✅ Ensure Readiness for Execution – Confirm all projects are fully set up before onboarding is considered complete.✅ Maintain Consistency Across Accounts – Apply best practices and templates to ensure scalable, repeatable onboarding. 3. Kick-Off Call Coordination &amp; Early Communication ✅ Schedule Kick-Off (PL) Calls – Coordinate with customers and internal teams to ensure timely scheduling.✅ Support Kick-Off Readiness – Ensure all systems, notes, and project details are prepared ahead of the call.✅ Act as Initial Point of Contact – Serve as the primary customer contact during the onboarding phase. 4. Account Changes &amp; Administrative Support ✅ Process Account Updates – Handle upgrades, downgrades, and cancellations accurately and efficiently.✅ Communicate Changes Clearly – Notify internal teams and customers of updates in a timely manner.✅ Maintain System Accuracy – Ensure all changes are reflected across CRM, Asana, and Basecamp. 5. Process Optimization &amp; Collaboration ✅ Improve Onboarding Workflows – Identify inefficiencies and recommend process improvements.✅ Leverage Automation &amp; Templates – Use tools and systems to maximize speed and accuracy.✅ Collaborate Cross-Functionally – Work closely with Customer Success, Sales, and Operations for smooth handoffs. Team Structure &amp; Responsibilities Each Onboarding Specialist is responsible for:✔ Owning the end-to-end onboarding process for new customers.✔ Ensuring systems, projects, and documentation are accurate and complete.✔ Preparing customers and internal teams for successful execution.✔ Supporting early-stage account changes and administrative needs. Role Expectations

Onboarding Specialist (Remote)

<h3>Job Description</h3>
Job Description
About us:
Headquartered in Vernon, CA, we are a premium full spectrum manufacturer and distributor of fine food and beverage products. Family owned and operated since 1977, our Company offers more than 4,000 products to a variety of customers in both the foodservice and retail channels. We are committed to providing the highest quality food products with an unrelenting commitment to fresh, nutritious ingredients and promotion of eco-friendly business practices.

Duties and Responsibilities:
Support all aspects of recruiting for the Company including but not limited to:
<ul>
<li>Locate qualified, potential applicants using databases or online job posting boards</li>
<li>Communicate with potential applicants by phone, email, or in person</li>
<li>Screen resumes and interview candidates for various positions within an organization</li>
<li>Create job announcements that list requirements for each job, such as desired work experience, education, and job skills</li>
<li>Apply principles of behavioral interviewing to access the qualifications of candidates</li>
<li>Investigate referrals and references sources to formulate a well-rounded view of applicants</li>
<li>Establish and maintain professional relationships with colleges and local organizations to participate in job fairs or networking events</li>
<li>Prepare attracting hiring packages and communicate with selected applicants to offer employment</li>
<li>Make staffing / hiring recommendation</li>
<li>Set key recruiting policies</li>
<li>Negotiate salary and benefits with candidates</li>
<li>Communicate with managers cross-functionally to coordinate and schedule interviews</li>
<li>Exercise discretion or independent judgment on a regular basis, including but not limited to, by recruiting, interviewing, negotiating compensation, and recommending to hire candidates.&nbsp;</li>
<li>Maintain employee confidence and protects operations by keeping human resource information confidential</li>
<li>Coordinate and facilitate New Hire Orientation for new employees, ensuring a smooth transition into the company</li>
<li>Ensure all necessary paperwork (e.g., tax forms, contracts) is completed accurately and in compliance with legal and company requirements</li>
<li>Work closely with hiring managers and other departments to ensure all necessary tools, equipment, and access are ready for new employees</li>
<li>Create a positive and engaging experience for new hires to help them feel welcomed and supported throughout the onboarding process</li>
<li>Maintain and track onboarding progress, provide feedback, and identify opportunities for process improvement</li>
<li>Maintain accurate record-keeping of all applicants and retention files for required period</li>
<li>Maintain quality service by following organization standards</li>
<li>Enforce company policies through effective and efficient communication</li>
<li>Support all aspects of the Human Resources Department in administrative tasks such as data entry, organizing, scanning, labeling, and filing HR documents</li>
<li>Assist with the day-to-day efficient operations of the HR office</li>
<li>Other duties as assigned</li>
</ul>
Qualifications and Experience:
<ul>
<li>Education requirement: Bachelor’s Degree in Human Resources preferred</li>
<li>Minimum 3 years of experience in recruiting, within the manufacturing industry is preferred.</li>
<li>Good communication skills, attention to detail, and strong organizing skills</li>
<li>Must be able to exercise good judgement</li>
<li>Significant recruiting experience for a high-volume organization, agency, or executive search firm strongly preferred</li>
<li>Willingness to use cold or warm calling methods to recruit or research potential applicants</li>
<li>Familiarity with applicant tracking systems and social media applications</li>
<li>Excellent analytical skills to track metrics and interpret data for strategic recruiting campaigns</li>
<li>A professional, courteous demeanor on the phone and in-person</li>
<li>An impeccable public image, including on social media</li>
<li>Strong interpersonal skills, especially the ability to network and establish professional relationships</li>
<li>Availability to travel within the United States to attend job fairs and networking events</li>
<li>Ability to work under pressure and prioritize in a demanding, fast-paced environment with strict deadlines</li>
<li>Proficiency in MS Windows with MS Office Application (Word, Excel, Outlook)</li>
<li>Ability to demonstrate good common sense and sound judgment</li>
<li>Ability to perform well in a fast-paced work environment</li>
</ul>
Benefits Overview:
<ul>
<li>Holiday Pay</li>
<li>Paid Time Off</li>
<li>Health Insurance</li>
<li>Vision Insurance</li>
<li>Dental Insurance</li>
<li>Life Insurance</li>
<li>Flexible Spendings Account (FSA)</li>
<li>401k</li>
</ul>
Company DescriptionHeadquartered in Vernon, CA, we are a premium full spectrum manufacturer and distributor of fine food and beverage products. Family owned and operated since 1977, our Company offers more than 4,000 products to a variety of customers in both the foodservice and retail channels. We are committed to providing the highest quality food products with an unrelenting commitment to fresh, nutritious ingredients and promotion of eco-friendly business practices. 
<h3>Company Description</h3>
Headquartered in Vernon, CA, we are a premium full spectrum manufacturer and distributor of fine food and beverage products. Family owned and operated since 1977, our Company offers more than 4,000 products to a variety of customers in both the foodservice and retail channels. We are committed to providing the highest quality food products with an unrelenting commitment to fresh, nutritious ingredients and promotion of eco-friendly business practices.

Recruiting & Onboarding Specialist

<h3>Job Description</h3>
Job Description
Title: International Operations Manager l
Category: Full-Time
Status: Hourly, Non-Exempt
Pay Rate: $28 - $35 per hour
Reports to: Director of International Ops &amp; Performance
Start Date: TBD
Position Summary
TCWGlobal has been named "Best Place to Work" by the San Diego Tribune 11 times. Why? Because we create an environment where excellence meets enjoyment, and purpose meets growth.
We offer perks that make work life better—a beautiful campus with flexible workspaces, a full onsite gym with lounges, massage rooms, an onsite restaurant, plus chef-prepared meals. In addition, your passion for making a difference matters here. We'll match your charitable gifts up to $5,000 and give you 16 paid hours to volunteer for causes close to your heart. We believe that when we help our community thrive, we all grow stronger.
We are a team of experienced HR professionals offering payrolling, staffing, pre-screening, international services, and overall HR-related solutions for our clients’ contingent workforces. Our dedication to customer service and focus on utilizing technology for streamlining processes is our core philosophy.
If you're ready to join a team of unstoppable go-getters, a company culture that encourages growth and connectedness, and an organization that truly cares about its employe es and the world, then TCWGlobal is the place for you!
We are seeking a passionate multi-tasker to become a part of our Global Operations Team. The International Operations Manager I will interact daily with Global Account Managers, Client Relations Analysts and international partners to ensure all clients’ international needs are met with exceptional customer service and expertise. This role will manage the daily desk operations for their assigned portfolio and be the be a resource to TCWGlobal team members as it relates to international services. To be successful in this role, the candidate will analyze, process, and respond to a wide range of requests from both internal and external employees and clients. The ideal candidate is a self-starter, takes initiative, and highly organized and detail oriented. If you enjoy working in a collaborative environment and contributing to a positive team culture, apply now!
 
Key Responsibilities 
<ul>
<li>As a partner to Global Account Management (GLAM) and roles across TCW, serve as a liaison between TCWGlobal and International partners for worker onboarding, offboarding, and everything in between</li>
</ul>
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;With moderate guidance from leadership and minimal errors, complete daily desk operations for assigned region(s) including:
o&nbsp;&nbsp;The management of full worker lifecycle from quoting, onboarding, offboarding, and everything in between
o&nbsp;&nbsp;Resolution of client and/or worker issues
o&nbsp;&nbsp;Payroll validations for regular payroll, expenses, and other forms of payment
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Complete global operations processes accurately and efficiently, while effectively utilizing resources including SOPs, internet research, and subject matter experts
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Communicate frequently with other TCWGlobal team members to answer questions and offer general assistance as it relates to international workers, clients, and services.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Contribute toward updating country summaries and resources for their assigned region(s)
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Regularly communicate with partners to determine worker costs, resolve issues and provide information to TCWGlobal team members and/or clients
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Problem-solve day-to-day issues relating to international human resources, employment law, and payroll
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Spend time regularly researching and interpreting international employment regulations and requirements; with guidance from leadership ensure proper utilization in day-to-day processes.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist in maintenance of internal systems to maintain accurate and thorough worker and client records
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Create and compile reports and audits as requested
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide memorable service to clients and workers per the established service standards&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Other duties as assigned

Qualifications &amp; Skills 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;2+ years of related experience in HR or payroll domestically and/or international environment, desired.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Highly organized and superb attention to detail.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Can quickly learn and adapt to new systems and workflow processes.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proactive and able to foresee/solve future problems before they start.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to multi-task and re-evaluate priorities throughout the day.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent written &amp; verbal communication skills – can take complex information and make it simple for others to utilize and understand.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Willingness to work collaboratively as a member of a team with a positive attitude.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficient in Microsoft Office Suite and Microsoft Office 365
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bi-lingual in Spanish, French and/or Italian a plus.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree in HR, international studies, or business-related field preferred.
Salary &amp; Benefits 
This position offers full-time benefits, including a comprehensive benefits package. Salary will be commensurate with education and experience.
Additional compensation may be earned by exceeding sales and service goals.
Application Information
Visit&nbsp;<a href="https://www.tcwglobal.com/join-the-family" target="_blank">https://www.tcwglobal.com/join-the-family</a>to learn more about our amazing team!
TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief or sexual orientation.&nbsp;
 
 
﻿#LI-KB1

International Onboarding Specialist

<h3>Job Description</h3>
Job Description
Who we are:
We dream big. We love food. We're building the next generation of marketing software and our mission is to help the lifeblood of our communities, small businesses, specifically local restaurants and bars.
Launched in 2015, SpotHopper has quickly become the leading all-in-one marketing and operations platform for in-house teams to use at bars and restaurants. We work with over 3000 restaurants and are one of the fastest-growing tech companies in the country.
SpotHopper's all-in-one marketing and operation technology is designed to help independent restaurants tackle the challenges they face online from one easy-to-use platform, saving them time and money. The industry-leading solution enables operators to elevate their online image, increase exposure, bring in more customers, attract more qualified employees, and keep up with national chains.
Who we're looking for:
Our onboarding team is the backbone of the company, ensuring that all of our thousands of customers are happy, see value in the service, and, most importantly, see a ton more revenue! We're looking for new team members who are friendly, high empathy and high energy. And if you're a foodie that's plus, since all of our customers are bars and restaurants! The perfect job for recent college grads to get into tech and begin their career.
What you'll do:
- Handle all aspects of the onboarding process for 10-15 new customers each month
- Conduct demos of the platform and answer questions
- Handle inbound emails/tickets from your customers
- Schedule photoshoots
- Work with the customer and the design team on their new websites
What we offer:
- Full time
- $25.00 an hour (hourly rate + commission)
- Ability to earn bonuses for achieving certain metrics
- Health Insurance
- Fun games for extra incentives and cash bonuses
- Relaxed and casual yet energetic startup environment

<h3>Job Description</h3>
Job DescriptionSalary: $55,000-$70,000 DOE 
Megastar Advisors is seeking aDigital Onboarding Specialistto support our clients growing digital operations. In this role, youll work directly withfinancial advisors across the countryas they implement new digital systems helping them with CRM setup, software training, and troubleshooting. Youll also providetechnical support to our internal team, ensuring office systems and technology run efficiently.
 
This is a hands-on role ideal for someone whos an excellent communicator, tech-savvy, organized, and enjoys helping others feel confident using technology.
 
What Youll Do
 
Advisor Onboarding &amp; Digital Support (External) Assist advisors with onboarding into CRM systems, email, and communication platforms. Walk advisors through software setups, trainings, and troubleshooting via phone and virtual meetings. Help organize onboarding projects, track progress, and ensure all tasks stay on schedule.
 
Technical Support &amp; Troubleshooting (Internal) Set up and configure computers, monitors, and software for internal staff. Troubleshoot basic technical issues and coordinate with IT vendors for advanced support.
 
What Makes You a Great Fit
<ul>
<li>Comfortable speaking with financial advisors on the phone and in virtual meetings.</li>
<li>Strong computer skills and proficiency in Microsoft Office Suite (especially PowerPoint).</li>
<li>Familiar with CRM platforms such as HubSpot or GoHighLevel.</li>
<li>Organized, detail-oriented, and able to manage multiple projects.</li>
<li>Eager to gain hands-on experience in technology &amp; onboarding.</li>
</ul>
 
Why Join Us
 
Youll play a key role in helping financial advisors nationwide transition into a modern digital environment while also keeping our internal systems running smoothly. If youre proactive, tech-driven, and ready to learn in a professional, team-oriented setting, wed love to meet you.

Digital Onboarding Specialist

<h3>Job Description</h3>
Job Description
Pay Range: $34.89 - $42.99 per hour Work Schedule: Monday - Friday, 8 AM - 5 PM (with flexibility) Work Location: On-Site
Join Our Team
At Horizon House, we’re looking for a driven and skilled Recruiter &amp; Onboarding Specialist who is eager to enhance our talent acquisition process and make a meaningful impact across the organization. You’ll recruit for positions at every level — from entry-level to senior leadership — helping to build a diverse, engaged, and high-performing workforce.
We’re seeking someone who is not only experienced in recruiting and onboarding, but also motivated to elevate how we attract, select, and welcome new talent. If you’re passionate about creating a seamless candidate and new hire experience — and want to contribute to a culture built on inclusion, respect, and excellence — we’d love to hear from you!
About the Role
The Recruiter &amp; Onboarding Specialist plays a critical role in shaping the employee experience from the very first interaction. This position manages end-to-end recruitment and onboarding processes to ensure Horizon House attracts, selects, and retains employees who align with both current and future organizational needs.
Through strategic sourcing, competency- and culture-based hiring, and partnership with hiring managers, this role drives measurable outcomes in quality of hire, time-to-fill, and employee engagement. The Specialist also ensures every new hire experiences a smooth, welcoming, and productive transition into the organization.
What You'll Do
Recruitment &amp; Talent Acquisition
<ul>
<li>Manage full cycle recruiting for all positions, including sourcing, screening, interviewing, reference checks, and offer management.</li>
<li>Partner with hiring managers to identify current and future talent needs and align hiring strategies with organizational goals.</li>
<li>Collaborate with teams to define job requirements, develop postings, and implement inclusive, effective recruitment strategies.</li>
<li>Build and maintain a strong pipeline of qualified candidates through proactive outreach, networking, and creative sourcing.</li>
<li>Coach hiring teams on interviewing, candidate evaluation, and equitable hiring practices.</li>
<li>Coordinate interview logistics to ensure a timely, professional, and engaging candidate experience.</li>
<li>Maintain and optimize the applicant tracking system (ATS) for data accuracy, efficiency, and compliance.</li>
<li>Track and analyze recruitment metrics to identify trends and continuously improve hiring outcomes.</li>
<li>Support employer branding efforts, including job fairs and community partnerships, to strengthen Horizon House’s reputation as an employer of choice.</li>
<li>Ensure compliance with company policies and all applicable employment laws.</li>
</ul>
New Hire Onboarding
<ul>
<li>Oversee all aspects of onboarding—from pre-hire to the first 90 days—to ensure every new hire has a welcoming and successful start.</li>
<li>Partner with departments to plan and execute engaging onboarding activities and orientations.</li>
<li>Lead or co-facilitate New Employee Orientation, introducing Horizon House’s mission, values, and expectations.</li>
<li>Collaborate with managers to ensure new hires are integrated effectively into their teams and equipped for success.</li>
<li>Monitor new hire progress and engagement, serving as a central point of contact during the onboarding period.</li>
<li>Continuously assess and improve onboarding processes, materials, and tools to enhance the overall new hire experience.</li>
</ul>
HR Collaboration &amp; Support
<ul>
<li>Partner with HR colleagues on projects, initiatives, and process improvements across all HR functions.</li>
<li>Provide administrative and operational support to ensure efficient delivery of HR services.</li>
</ul>
What You Bring
<ul>
<li>Education: Bachelor’s degree from an accredited institution required; a degree in Human Resources or a related field is preferred.</li>
<li>Experience: Minimum of 4 years of professional experience in Human Resources, with primary responsibility for full-cycle recruitment; 1–2 years of HR Generalist or related experience supporting broader HR functions.</li>
<li>Certification: Active PHR, SPHR, SHRM-CP, or commitment to obtaining certification within 1–2 years (required).</li>
<li>Language Skills: Proficiency in speaking Amharic, Tigrinya, Filipino, or Tagalog is a plus, but not required.</li>
<li>HRIS &amp; Technology:
<ul>
<li>Experience using HRIS and ATS platforms (ClearCompany and PayNW/UKG preferred)</li>
<li>Ability to configure and maintain back-end HRIS/ATS settings.</li>
<li>Quick to learn and navigate new electronic systems and HR tools.</li>
<li>Proficient in Microsoft 365 (Word, Excel, Teams, OneDrive, SharePoint, etc.).</li>
</ul>
</li>
<li>Skills and Attributes:
<ul>
<li>Excellent interpersonal, communication, and relationship-building skills.</li>
<li>Self-driven problem solver with strong organization and time management abilities.</li>
<li>High attention to detail and ability to maintain confidentiality with sensitive information.</li>
<li>Demonstrated ability and desire to work effectively with a diverse workforce, including employees for whom English is a second language and those with varying levels of technical proficiency.</li>
</ul>
</li>
</ul>
Benefits and Perks
<ul>
<li>Highly Competitive Benefits Package with Low Deductibles: Medical, Dental, and Vision Benefits</li>
<li>Paid Time Off and Sick Leave</li>
<li>Discounted Costco Membership</li>
<li>Discounted Meals</li>
<li>403(b) Retirement &amp; Company Match</li>
<li>Company Paid Training &amp; Professional Development Opportunities</li>
<li>ORCA Card Discount or Discounted Parking</li>
<li>Staff Scholarship Program - up to $24,000 per year including dependents</li>
<li>Free Gym and Pool access for employees</li>
<li>Student Loan Assistance Program - up to $1,200 per year</li>
<li>Fun and Exciting Staff Events</li>
</ul>
Please apply online and find out more about Horizon House on our website at <a href="https://horizonhouse.org/" target="_blank">https://horizonhouse.org/</a>
Horizon House is more than a place to work. It is an opportunity to build a career in a dynamic community dedicated to wellbeing, life fulfillment, and purposeful living in a diverse community. We are looking for future team members who understand that new ideas are welcomed and meant to build and improve on old traditions. We care, we listen, and we value our employees and demonstrate this in everything we do. At Horizon House we foster meaningful work on a diverse team by using the power of an employee driven workplace to enhance wellbeing. Join our team and help make a difference in someone’s life every day.
Physical Requirements: The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
Confidentiality Requirements: Employee accesses, uses and/or discloses Protected Health Information, as defined by HIPAA, only to the extent minimally necessary to accomplish essential job functions. Employee practices appropriate safeguards to prevent unauthorized access, use and/or disclosure of PHR (paper, electronic and oral) within his/her work area.
Equal Opportunity: Horizon House is an equal opportunity employer and seeks to attract and retain the most qualified individuals without regard to race, color, religion, national origin, gender or gender identity, sexual orientation, age, genetic information, disability, or veteran status. Learn more about what it means to be an Equal Opportunity Employer. Additional information can be found here.
All staff must demonstrate the legal right to work in the United States. Horizon House is an E-Verify employer. All applicants offered a role must pass a DSHS background check, and drug screening.
We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodations while seeking employment, please email <a href="mailto:hr@horizonhouse.org" target="_blank">hr@horizonhouse.org</a>. or call (206) 382-3206 with the nature of your request.

Recruiter & Onboarding Specialist

<h3>Job Description</h3>
Job Description
Help at Home is hiring an Onboarding Specialist!&nbsp;
Help at Home is the nation’s leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes, while staying safe from high-risk facilities.&nbsp;&nbsp;
Help at Home leads the home care industry in protecting our clients, caregivers and employees. We provide priority vaccine access, a ready supply of quality PPE, and up-to-date training.&nbsp;
The Onboarding Specialist is responsible for providing onboarding support for our field staff. Onboarding Specialists are the point of contact for questions surrounding onboarding and compliance. Demonstrates respect, efficiency, and excellent communications, and maintains positive working relationships with colleagues.
BENEFITS:
Help at Home strives to be an employer of choice in your community and our employees are the foundation of our work. Eligible staff have the opportunity to enroll in a wide variety of benefit programs, along with lucrative bonuses in certain areas.&nbsp;
We offer a variety of in-depth training opportunities in order to provide our staff with the tools to be successful. Help at Home also offers strong career path possibilities for those employees who are committed to growing within the organization.&nbsp;
DUTIES/RESPONSIBILITIES:
<ul>
<li>Ensure all new hires comply with company, Federal, and State regulations required for employment.</li>
<li>Manage the onboarding process for assigned applicants. Create necessary profiles in various systems to ensure timely and accurate information is stored and tracked throughout the onboarding process.</li>
<li>Employment eligibility and verification:</li>
<li>Administer background checks and discretionary risk assessments, completion of I-9s, references, EPS Staff Checks, Social Security Verifications, and certification authentication, etc.</li>
<li> </li>
<li>Compliance:</li>
<li>Maintain application profiles in Applicant Tracking System.</li>
<li>Gather and process employee fil paperwork and ensure quality and accuracy of all documents.</li>
<li>Communication:</li>
<li>Completes outbound phone calls to assigned applicants at least two times per week.</li>
<li>Follows up with text message and email communication when phone calls are unsuccessful.</li>
<li>Maintains a positive working relationship with all areas of the business. Regularly communicates with direct supervisors to address concerns and offer solutions.</li>
<li>May also perform skilled administrative tasks including:</li>
<li>Maintain confidential records (office employee files, health records, protected information).</li>
<li>Answer phones, file, copy, fax, scan etc. as required.</li>
<li>Participates in staff meetings, company sponsored trainings and team meetings as directed.</li>
<li>Performs other job-related duties as assigned.</li>
</ul>
REQUIRED SKILLS/ABILITIES:
<ul>
<li>Proven experience in onboarding in high-volume, non-exempt hiring.</li>
<li>Excels at problem solving and isn’t afraid to change courses when things aren’t working.</li>
<li>Focuses on what we can control and is a good influencer in the business.</li>
<li>Understands the candidate and field experience is key to achieving our goals.</li>
<li>Sets a great example to the team by consistently achieving goals and having a positive attitude.</li>
<li>Flexibility to adapt to a dynamically changing environment.</li>
</ul>
EDUCATION AND EXPERIENCE:
<ul>
<li>Prior office experience including data entry and compliance review.</li>
<li>Intermediate computer skills (Microsoft Suite).</li>
<li>Customer service and high phone volume experience preferred.</li>
</ul>
PHYSICAL REQUIREMENTS:
<ul>
<li>Typical office setting, indoor and extensive use of computer.</li>
<li>Minimal lifting, bending but role typically requires long periods of sitting.</li>
<li>Ability to travel between assigned locations as needed.</li>
</ul>
Data Security and Privacy Statement:
At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.
We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.
Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.

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