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<h3>Job Description</h3>
We’re Hiring: HR Onboarding Specialist
Location: Mechanicsburg, PA (Hybrid — In Office Tues, Wed, Thurs)
Department: HR &amp; Compliance
Type: Full-Time
At Vibra Travels, we move fast, keep it real, and never forget who we serve: our clinicians and clients. We’re looking for a highly organized, people-centered Onboarding Specialist who can bring healthcare professionals into our ecosystem smoothly, compliantly, and confidently.
No drama. Just mission, momentum, and meaningful work.
What You'll Do:
<ul>
<li>Own onboarding from offer to first shift — guiding clinicians through every required step.</li>
<li>Coordinate background checks, drug tests, all clinical compliance items, credentialing, benefits enrollment, , and start dates.</li>
<li>Serve as a trusted point of contact — answering questions, solving issues, and setting the tone.</li>
<li>Partner across departments to ensure speed, accuracy, and a consistently positive experience.</li>
<li>Stay ahead of delays, follow up promptly, and keep our systems and people aligned.</li>
</ul>
&amp;#x1F4BC; You Live Our 5 C’s:
<ul>
<li>Compliance: You get the details right — no exceptions.</li>
<li>Culture: You bring warmth, responsiveness, and a team-first mindset.</li>
<li>Cash: You respect time, move with urgency, and avoid rework.</li>
<li>Clients: You keep communication crisp and expectations clear.</li>
<li>Clinicians: You advocate for their time, needs, and a stress-free start.</li>
</ul>
✅ Requirements:
<ul>
<li>2+ years of experience in onboarding, healthcare staffing, HR coordination, or credentialing</li>
<li>Strong working knowledge of onboarding platforms, ATS/CRM tools, and Google Workspace</li>
<li>Excellent verbal and written communication skills — professional, warm, and clear</li>
<li>Proven ability to juggle multiple priorities while keeping a strong attention to detail</li>
<li>Understanding of healthcare staffing, licensure requirements, or credentialing is a plus</li>
<li>Must be able to work in the Mechanicsburg, PA office Tuesday through Thursday (remote Monday/Friday)</li>
<li>High integrity, low ego, and a genuine commitment to people and process</li>
</ul>
Why Vibra Travels?
<ul>
<li>A high-trust, low-ego culture</li>
<li>A leadership team that backs you</li>
<li>A company that honors speed, heart, and results</li>
<li>A mission rooted in service to healthcare professionals and the facilities they support</li>
</ul>

TA Onboarding Specialist

<h3>Job Description</h3>
Job Description
Omega Law Group is a prestigious personal injury law firm located in the heart of Beverly Hills. We are committed to championing the rights of individuals who have suffered due to negligence or wrongful acts. Our dedicated team is known for delivering exceptional service and winning results for our clients. Through innovation, compassion, and expertise, we have gained a reputation as one of the leading law firms in personal injury. To learn more, please visit our website: <a href="http://www.omegalaw.com" target="_blank">www.omegalaw.com</a>.
 
***Dear recruiters, while we admire your hustle, we would appreciate it if you refrain from calling our office for business solicitations. Thank you! ***
 
Position Overview
We are seeking an onboarding specialist in our pre litigation department. In this role you will be responsible for guiding new clients through the initial stages of a personal injury case, ensuring they have a smooth and positive experience.
 
Responsibilities:
<ul>
<li>Responds promptly and professionally to client inquiries.</li>
<li>Conducts thorough and accurate client intakes, gathering all necessary information.</li>
<li>Demonstrates empathy and professionalism when speaking with clients.</li>
<li>Completes onboarding tasks efficiently and accurately.</li>
<li>Ensures all necessary documentation, contracts, and consents are signed and filed correctly.</li>
<li>Explains personal injury processes and expectations clearly to new clients.</li>
<li>Maintains consistent and timely communication with clients during onboarding.</li>
<li>Provides updates and answers client questions thoroughly.</li>
<li>Ensures clients feel supported and informed throughout the process.</li>
<li>Communicates all relevant client information to attorneys and case managers effectively.</li>
<li>Ensures a seamless handoff from onboarding to case management.</li>
<li>Inputs client information into the firm’s case management system (e.g., Filevine) accurately and promptly.</li>
<li>Maintains up-to-date records for all new clients.</li>
<li>Demonstrates compassion and understanding when interacting with clients.</li>
<li>Addresses client concerns and escalates issues as needed.</li>
<li>Creates a welcoming and positive onboarding experience for all clients.</li>
<li>Completes onboarding tasks within established timelines.</li>
<li>Effectively prioritizes and manages a high volume of client cases.</li>
<li>Other duties as assigned.</li>
</ul>
 
Qualifications:
 
<ul>
<li>Excellent written and verbal communication skills to effectively communicate with clients.</li>
<li>Excellent organizational skills and attention to detail for managing paperwork.</li>
<li>Identify and resolve issues that may arise during the onboarding process.</li>
<li>Ability to build rapport and establish trust with clients.</li>
<li>Proficiency in using computer systems and software for legal case management.</li>
<li>Previous experience in personal injury law is preferred</li>
<li>Fluency in Spanish is desirable. Spanish speakers strongly encouraged to apply</li>
</ul>
 
**Please note that we kindly request no calls to our office regarding questions about job openings. For any inquiries, please email us at <a href="mailto:careers@omegalaw.com" target="_blank">careers@omegalaw.com</a>.**
 
We are an equal opportunity employer and offer competitive compensation and benefits, and opportunities for growth.

Onboarding Specialist

<h3>Job Description</h3>
Job Description
About Definitive Healthcare:
At Definitive Healthcare (NASDAQ: DH), we're passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people—paving the way for smarter decisions and greater impact. 
We're headquartered in Framingham, Massachusetts, but we have 3 office locations globally, including locations in Sweden, and India. We've grown significantly since our founding in 2011 and have expanded our global client base to 2,400+. 
We're also a great place to work. In 2024, we brought home a number of awards including Built In's 100 Best Places to Work in Boston, a Stevie Bronze Award for Great Employers, and we were recognized as a Great Place to Work in India. 
We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive promote connection, education, and inclusion. 
About the position:
As a Customer Onboarding Specialist, you will be responsible for supporting the client during their initial integration with the Definitive Healthcare software and services. Our specialists achieve this through understanding customer business goals and objectives, developing strong rapport, and executing against a defined onboarding schedule. You will be accountable for customer satisfaction and supplier platform adoption through overseeing new supplier onboarding and engagement. You will manage a portfolio of onboarding projects with a diverse set of customers, and as the first touch point in a customer's experience after post sales, you will be a critical player in driving long-term customer success and demonstrating the value of the Definitive solution. To be successful in this role, the Onboarding Specialist will work across departments, including Sales, Customer Support and Education, bringing customer objectives to fruition through cross-departmental collaboration and communication. The ideal candidate has experience in data based products, strong communication skills and attention to detail, with an outstanding aptitude for applying technology to achieve business outcomes. 
What you'll do:
<ul>
<li>Become an expert on the Definitive solution and train customers with varying levels of sophistication </li>
<li>Assist customers to navigate the technical aspects of the onboarding process, including the implementation of Definitive software and integrations. </li>
<li>Identify and drive efficiency in the onboarding process and process improvements on an ongoing basis </li>
<li>Collaborate with Sales and Account Management teams to ensure smooth hand-offs before and after onboarding </li>
<li>Assist customers to quickly identify potential issues and escalate them appropriately to ensure the best possible experience during the onboarding period </li>
</ul>
What you'll need:
<ul>
<li>1+ years of experience in a customer-facing role for a technology company (preferably SaaS) </li>
<li>Proven ability to manage a portfolio of accounts with keen prioritization and multi-tasking abilities </li>
<li>Exceptional interpersonal skills; you have the unique ability to talk technical details and business strategy, in the same conversation </li>
<li>Proficient with Excel, comfortable with Salesforce </li>
<li>Strong technical aptitude and a drive to learn </li>
<li>Respect processes but be adaptable through change </li>
<li>Strong organizational and analytical skills with a keen attention to detail </li>
<li>Customer-first mentality; ability to empathize and build customer relationships </li>
<li>Ability to think creatively and be persistent </li>
<li>Coachable, open to feedback and dedicated to constant self-improvement</li>
</ul>
Why we love Definitive, and why you will too!
<ul>
<li>Industry leading products</li>
<li>Work hard, and have fun doing it</li>
<li>Incredibly fast growth means limitless opportunity</li>
<li>Flexible and dynamic culture</li>
<li>Work alongside some of the most talented and dedicated teammates</li>
<li>Definitive Cares, our community service group, gives all of us a chance to give back</li>
<li>Competitive benefits package including great healthcare benefits and a 401(k) match</li>
</ul>
What our Employees are saying about us on Glassdoor: 
 "Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed."
-Business Development Manager
"Great team. Amazing growth. Employees are treated very well."
-Research Analyst
"I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there."
-Profile Analyst
If you don't fit all of these qualifications, but believe you're still a great fit, feel free to apply and tell us why in your cover letter.
If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.
Definitive Hiring Philosophy
Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you're interested in working in a fast growing, exciting working environment – we encourage you to apply!
Privacy Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information
Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators with an @definitivehc.com email address. We will never request any money transfer or purchase of equipment with a promise of reimbursement. If you receive any suspicious communications, please reach out to <a href="mailto:careers@definfitivehc.com" target="_blank">careers@definfitivehc.com</a> to confirm your status in the application process.

Customer Onboarding Specialist

<h3>Job Description</h3>
Job DescriptionSalary: $20-$21/hr 
On Q Property Management is looking for a licensed full-time Onboarding Specialist to join our team in Gilbert, Arizona!
 
We are a fast-growing property management company focused on customer service, communication, and technology. Our company culture allows employees the opportunity to maximize their job satisfaction by contributing their own ideas, input, and innovation. One of the most important characteristics of our team is that we love what we do! On Q Property Management is a place for amazing people to work hard and be rewarded for hard work.
 
In this role, you will serve as a vital piece in our On Q flow, with the primary function being to support our sales and property management team with the onboarding of new owners. 
 
Job Responsibilities:
<ul>
<li>Serve as the liaison for owners between the sales team and property managers</li>
<li>Enter building and contract information into the Company's CRM</li>
<li>Create a new portfolio, owner, and building profile in Accounting Software</li>
<li>Use the inner-office messaging system to alert colleagues when new properties have been entered</li>
<li>Update and audit dashboards and reports regarding new entries</li>
<li>Complete auto-scheduled welcome calls</li>
<li>Ensure proper documentation is provided in cases of occupied properties</li>
<li>Complete the new owner key check-in process</li>
<li>Request property assessments of new properties</li>
<li>Write Marketing Descriptions in the Company's CRM</li>
<li>Review completed assessments and discuss next steps with new Owners</li>
<li>Request, review, and present rent-ready estimates as needed</li>
<li>Attend company, team, and individual training as required</li>
<li>Other duties as assigned</li>
</ul>
 
Job Requirements:
<ul>
<li>Active AZ Real Estate License </li>
<li>1+ years in single-family property management or related field (preferred) </li>
<li>Excellent written and verbal communication skills</li>
<li>Customer Service Champion</li>
<li>Strong multi-tasking, prioritization, and organizational skills</li>
<li>Ability to adapt to new technology, software, and systems swiftly</li>
</ul>

<h3>Job Description</h3>
Job Description
Job Description: As an&nbsp;Onboarding Specialist you will play a crucial role in maintaining our client’s compliance standards across multiple sites. You will be responsible for entering and managing background and compliance information for employees, ensuring the utmost confidentiality and accuracy. Your ability to navigate multiple screens and systems efficiently will be essential in this fast-paced role. Key Responsibilities:
<ul>
<li>Accurately enter and update background and compliance data for employees across various sites.</li>
<li>Manage and maintain confidential information with the highest level of integrity.</li>
<li>Navigate multiple systems and screens simultaneously to retrieve and input data.</li>
<li>Provide excellent customer service when interacting with employees and other stakeholders.</li>
<li>Multitask effectively to balance data entry with other administrative tasks.</li>
<li>Make phone calls to individuals to gather additional information as needed.</li>
</ul>
Requirements:
<ul>
<li>Strong attention to detail and accuracy.</li>
<li>Experience with data entry and managing confidential information.</li>
<li>Proficient in navigating multiple screens and systems.</li>
<li>Excellent customer service skills.</li>
<li>Ability to multitask and manage time efficiently.</li>
<li>Strong communication skills, both written and verbal.</li>
<li>Comfortable making phone calls to gather information.</li>
<li>Prior experience in a similar role is a plus.</li>
</ul>
What We Offer:
<ul>
<li>Competitive summer pay.</li>
<li>Training and support to ensure your success.</li>
<li>A supportive and collaborative work environment.</li>
<li>Opportunity to gain valuable experience in compliance and data management.</li>
</ul>
About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –&nbsp;Manpower, Experis, Talent Solutions, and Jefferson Wells&nbsp;– creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

<h3>Job Description</h3>
Job Description
Job Summary: An HR onboarding specialist provides critical support to potential new hires and recruiters. The onboarding specialist will provide a world-class onboarding experience for newly hired employees. They are responsible for ensuring timely execution and completion of a seamless workflow for each new employee. 
Primary Responsibilities:
<ul>
<li>Welcoming newly hired employees and managing the beginning-to-end onboarding process, ensuring a great experience for new employees and a smooth start into their roles. </li>
</ul>
<ul>
<li>Serving as the primary point of contact for newly hired employees until their start date. </li>
</ul>
<ul>
<li>Preparing and distributing onboarding welcome gifts/cards/baskets.</li>
</ul>
<ul>
<li>Coordinating with IT, Fleet, and Branding to set up new hire equipment, vehicles, and uniforms. </li>
</ul>
<ul>
<li>Providing information about the company, onboarding agendas, equipment handover, dress code, and similar items. </li>
</ul>
<ul>
<li>Running background checks and drug screens. </li>
</ul>
<ul>
<li>Occasionally hosting onboarding sessions. </li>
</ul>
<ul>
<li>Booking hotels and travel for new hires in different markets. </li>
</ul>
<ul>
<li>Reporting to management on onboarding successes and issues </li>
</ul>
<ul>
<li>30, 60, 90 New hire check ins. </li>
</ul>
<ul>
<li>Promoting our Glassdoor page for reviews on the interview process. </li>
</ul>
Performance Requirements:
<ul>
<li>Ability to interact effectively with people from diverse backgrounds. </li>
</ul>
<ul>
<li>Ability to communicate effectively, verbally and in writing. </li>
</ul>
<ul>
<li>Ability to problem-solve issues. </li>
</ul>
<ul>
<li>Proficient in Microsoft Office Suite applications (i.e., Word, Excel, PowerPoint, Outlook specifically), and database uses. </li>
</ul>
<ul>
<li>Must be honest, dependable, and able to meet deadlines. </li>
</ul>
<ul>
<li>Must be organized and able to handle multiple tasks. </li>
</ul>
Education:
<ul>
<li>A high school diploma, or GED; an associate degree or higher and previous experience working in a fast-paced environment preferred. </li>
</ul>
Experience:
<ul>
<li>One (1) or more years of experience in administrative roles required, customer service experience preferred. </li>
</ul>
Work Schedule: Full Time 
<ul>
<li>Work hours range from 8:00 am 4:30 PM. Employees are required to be available and engaged in work-related activities during the core working hours. </li>
</ul>
<ul>
<li>May be required to attend events or meetings outside of normal work hours. </li>
</ul>
#PJFITZ2025

<h3>Job Description</h3>
Job Description
Shift
08:00- 17:00 EST (07:00 - 16:00 CST, 06:00 - 15:00 MST, 05:00 - 14:00 PST)
We are seeking a persistent, organized, detail-oriented, and values-driven professional to join our team as an Onboarding Specialist This role reports directly to the Onboarding Manager and will collaborate regularly with the recruitment, operations, and compliance teams. 

The successful applicant will be: 
<ul>
<li>
Inspired by our mission and values
</li>
<li>
Able to exhibit our company competencies at the comprehension level (review by clicking here)
</li>
<li>
Comfortable with ambiguity and an ever-changing environment
</li>
<li>
Comfortable with navigating multiple technological platforms and data systems 
</li>
<li>
Comfortable with facilitating and public speaking
</li>
<li>
Results-driven and has a desire to meet and exceed metrics
</li>
<li>
Able to handle data and document confidentiality and with accuracy
</li>
<li>
Excited and persistent with conducting a high volume of phone calls and text
</li>
<li>
Able to problem solve and think quick on their feet
</li>
</ul>
 

What youll do:
<ul>
<li>
Facilitate large group (up to 20 people) new hire orientations so they can complete the onboarding process within a particular median time to hire
</li>
<li>
Review and approve all required documentation to ensure compliance and accuracy before the first day of school
</li>
<li>
Provide training support to new employees
</li>
<li>
Support recruitment, compliance, and other cross-functional departments as needed
</li>
<li>
Support solving incoming phone calls, emails, and text related to our onboarding process
</li>
<li>
Perform other duties as assigned
</li>
</ul>
Whats in it for you (benefits will vary if not hired for full-time permanent): 
<ul>
<li>
Health insurance
</li>
<li>
PTO (Minimum 120 hours per year)
</li>
<li>
13 Paid company-wide Holidays
</li>
<li>
401k plan 
</li>
<li>
An annual $250 stipend to support any home office needs
</li>
<li>
Competitive salary commensurate with experience 
</li>
<li>
Work in an inclusive, caring, and values-driven environment
</li>
<li>
Make a critical difference for children, families and educators
</li>
</ul>

<h3>Job Description</h3>
Are you ready to make a meaningful impact in a modern healthcare organization?
 
At Entyre Care, we are committed to empowering and supporting family caregivers by providing emotional and financial support while they care for their loved ones. With years of expertise in Structured Family Caregiving (SFC), we provide the resources and guidance caregivers need to enable their loved ones to live with dignity and independence in their own home. Entyre Care respects and values the vital role family caregivers play and strives for fair compensation, allowing them to focus on providing the highest level of care and support.
 
 
Position Overview:
We are seeking a detail-oriented and organized Customer Success Specialist to manage the day-to-day administrative operations of our customer success processes. In this role, you will ensure that our customers receive seamless service by maintaining accurate records, streamlining workflows, and supporting internal teams with data and insights. Your focus on operational excellence will contribute to creating an exceptional customer experience.
 
 
Key Responsibilities:
<ul>
<li>Customer Data Management: Maintain and update customer information in our CRM system, ensuring accuracy and reliability for internal teams.</li>
<li>Process Coordination: Organize and oversee customer onboarding, renewals, and follow-up schedules to ensure timely and efficient service delivery.</li>
<li>Reporting &amp; Insights: Generate and analyze reports on customer engagement, satisfaction, and retention metrics to inform team strategies and decision-making.</li>
<li>Documentation &amp; Resources: Create and maintain clear, organized documentation for customer success workflows, FAQs, and support resources.</li>
<li>Task Prioritization: Manage customer requests, escalations, and follow-ups, ensuring issues are routed to the appropriate team members and resolved promptly.</li>
<li>Administrative Support: Assist in coordinating team activities, including scheduling meetings, preparing agendas, and maintaining task tracking systems.</li>
<li>Process Improvement: Identify opportunities to improve customer success operations and propose efficient solutions to optimize workflows.</li>
<li>Cross-Functional Collaboration: Work closely with sales, support, and product teams to ensure seamless communication and alignment of administrative processes.</li>
</ul>
 
 
Qualifications:
<ul>
<li>Strong organizational and multitasking skills with excellent attention to detail.</li>
<li>Experience in administrative support, customer success, or operations roles.</li>
<li>Bilingual, fluent Spanish and English is a plus.</li>
<li>Ability to create and manage reports, dashboards, and performance metrics.</li>
<li>Excellent communication skills, both written and verbal.</li>
<li>A proactive approach to problem-solving and process improvement.</li>
<li>Familiarity with customer service principles and a strong commitment to supporting internal and external stakeholders.</li>
<li>Strong organizational skills with the ability to manage multiple tasks and priorities</li>
<li>Self-motivated and proactive in identifying and solving problems</li>
<li>Familiarity with Medicaid programs is a plus.</li>
</ul>

Client Onboarding Specialist

<h3>Job Description</h3>
Job Description
Help at Home is hiring an Entry Level Onboarding Specialist! 
Help at Home is the nation’s leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes while staying safe from high-risk facilities. We pride ourselves on establishing the home as the center of health and care coordination, serving our clients as if they are family, and creating Meaningful Moments that make a difference.
 The Onboarding Specialist reports to the Manager, Recruiting &amp; Onboarding.&nbsp; This position is responsible for providing onboarding support for field associates. Onboarding Specialists are the point of contact for questions surrounding onboarding and compliance.&nbsp; The Specialist demonstrates respect, efficiency, excellent communications, and maintains positive working relationships with colleagues. *This is a hybrid role with remote flexibility. The position requires working onsite at a local branch 1–2 times per week, so candidates must be based in Pennsylvania.
 Responsibilities
<ul>
<li>Ensure all new hires comply with company, Federal, and State regulations required for employment.</li>
<li>Manage the onboarding process for assigned applicants.</li>
<li>Create necessary profiles in various systems to ensure timely and accurate information is stored and tracked throughout the onboarding process.</li>
<li>Perform employment eligibility and verification, including:
<ul>
<li>Administration of background checks and discretionary risk assessments</li>
<li>I-9 completion</li>
<li>Run EPS staff checks.</li>
<li>Verify Social Security</li>
<li>Run certification authentication.</li>
<li>Other checks as necessary</li>
</ul>
</li>
<li>Maintain applicant profiles in Applicant Tracking System.</li>
<li>Gather and process employee file paperwork and ensure quality and accuracy of all documents.</li>
<li>Keep manager informed of any changes or policies that may affect this division.&nbsp;</li>
<li>Facilitate Caregiver Orientation and Training</li>
<li>Maintain confidential records (office employee files, health records, protected information).</li>
<li>Participate in staff meetings, company sponsored trainings and team meetings as directed.</li>
<li>Perform other duties as assigned.</li>
</ul>
Required Skills/Abilities: 
<ul>
<li>Demonstrates empathy, maturity, and the ability to function as a member of a team; excellent communication skills both written and oral.</li>
<li>Self-motivated; reliable; strong attention to detail; maintains confidentiality; comfortable handling sensitive personal information; complies with all policies and procedures.</li>
<li>Intermediate to advanced computer skills including the ability to create and modify documents using Microsoft Office (e.g. Word, Excel, Power Point)</li>
</ul>
Education and Experience:
<ul>
<li>High School Diploma or GED required. Bachelor’s degree in business, psychology, communications, HR, or a related field is preferred.&nbsp;&nbsp;</li>
<li>Experience in recruiting or onboarding preferred.</li>
<li>Familiarity with applicant tracking systems preferred</li>
</ul>
&nbsp;
Benefits
Our team is the foundation of our work. We offer:
<ul>
<li>Competitive weekly pay</li>
<li>Quarterly performance-based bonuses*</li>
<li>Direct deposit</li>
<li>Healthcare, dental, and vision insurance</li>
<li>Paid time off</li>
<li>401k</li>
<li>Ongoing, in-depth training opportunities</li>
<li>Meaningful work with clients who need your help.</li>
<li>Career growth and experience with an industry leader with 40+ years of history in a high-demand field</li>
</ul>
Compensation: $40,000 - $50,000 annually, based on experience
Onboarding Specialists must comply with state background screening requirements. Compensation, benefits, time off, and bonuses vary by state and location, so please ask for complete details at your interview.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.
Data Security and Privacy Statement
At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.
We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.
Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.
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91zUggRosM

<h3>Job Description</h3>
Job Description
Reports To: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Director, Fraud Alert Network Department: &nbsp;&nbsp;&nbsp;&nbsp; Fraud Alert Network BAI and RMA have come together as ProSight Financial Association, an organization whose purpose is to empower financial services leaders to strengthen and advance the industry.&nbsp; The strategic combination of two influential non-profit organizations brings together BAI’s expertise in serving the retail banking and regulatory compliance functions and RMA’s experience in serving the commercial banking and risk management functions.&nbsp; Our industry-leading offerings include: research &amp; comparative analytics, decision support tools, learning and development, thought leadership, large industry events and executive peer sharing roundtables and forums. As the ProSight brand is established, we will be incubating and bringing to market new offerings that serve the evolving needs of the banking industry. One of these will be an online Fraud Community focused on connecting and improving fraud-related communication within the industry. This offering is intended to embody the ProSight core values of Trust, Collaboration, Innovation, and Impact. The Onboarding Specialist plays a critical role in developing, enhancing, and scaling the&nbsp;community, supporting the hundreds of financial institutions and thousands of users&nbsp;who will rely on it to collaborate, share knowledge, and drive innovation in financial fraud prevention. This position involves frequent collaboration with internal and external stakeholders, a hands-on approach to managing and resolving issues, and a strong focus on delivering a seamless and engaging community experience for members. Responsibilities
<ul>
<li>Manage community member onboarding, plan project delivery activities, and manage the scope of technical project initiatives for our&nbsp;online community of financial fraud professionals. </li>
<li>Develop and implement streamlined onboarding processes to deliver an exceptional Day 1 experience and ensure that new members quickly derive value from the community.</li>
<li>Activate member engagement by creating and maintaining member resources, such as guides, videos, FAQs, and online chats that are tailored to the needs of financial fraud professionals.</li>
<li>Collect and analyze feedback from new members to identify continuously improve the onboarding experience and overall functionality of the community platform.</li>
<li>Collaborate with internal teams (technology, content, marketing) and external stakeholders (banking customers’ technical teams and partner organizations) to align on priorities and project goals. </li>
<li>Document business requirements and drive effective project execution.</li>
<li>Keeping security and privacy top of mind, work to identify, address, and mitigate risks or issues that arise during customer onboarding or project execution.</li>
<li>Develop detailed project plans, progress reports, and reporting dashboards to keep stakeholders informed. Deliver regular project status reports.</li>
</ul>
<ul>
<li>Collaborate with product and technical teammates to ensure platform features meet user needs and provide an exceptional experience. Oversee quality testing of new features or integrations to ensure optimal functionality.</li>
<li>Work closely with the technology teams of member and partner organizations to ensure smooth integration of their systems with the community platform.</li>
<li>Monitor platform usage metrics and identify and recommend opportunities to enhance performance and user engagement.</li>
</ul>
 Requirements
<ul>
<li>Bachelor’s degree in&nbsp;Business Administration,&nbsp;Computer Science, or a related field. Advanced degree and/or certification in&nbsp;Project Management are a plus.</li>
</ul>
<ul>
<li>5+ years of professional experience in&nbsp;project management&nbsp;or&nbsp;business analysis, with a proven record of successful delivery, preferably in digital/Web-based products or online communities.</li>
<li>Proficiency with&nbsp;project management methodologies&nbsp;(Agile, Scrum, Waterfall) and tools (JIRA, Asana, Trello, Monday.com) is desired.</li>
<li>Superior analytical and problem-solving skills, with the ability to translate business needs into technical solutions.</li>
<li>Excellent communication and interpersonal skills; comfortable interacting with&nbsp;a variety of internal and external professional stakeholders.</li>
</ul>
<ul>
<li>Strong organizational skills and the ability to manage several projects concurrently, take accountability and follow through with tasks to completion.</li>
</ul>
<ul>
<li>Ability to collaborate with technical teams to translate business objectives into well-defined requirements, resulting in the delivery of engaging, scalable digital solutions.</li>
</ul>
<ul>
<li>Broad experience and proficiency with&nbsp;digital/social platforms,&nbsp;Web technologies, and&nbsp;user experience design.</li>
<li>Working knowledge of&nbsp;UI/UX principles&nbsp;and ability to translate user needs into functional requirements.</li>
<li>Solid grasp of database management and content management tools.</li>
</ul>
<ul>
<li>Familiarity with&nbsp;banking operations,&nbsp;fraud detection methodologies, and/or&nbsp;risk management frameworks is desired.</li>
</ul>
 The salary range for this position is $65,000 - $85,000.&nbsp; Compensation offered will be determined by skills, experience, education, job-related knowledge and market considerations.&nbsp; This role is eligible for an annual incentive plan based on business results and individual performance.&nbsp;
ProSight offers an outstanding benefit package including comprehensive insurance coverage, a 401(k) plan with company match, flexible time off programs, a hybrid work model, and bonus potential with the ability to work in a collaborative, team-oriented environment.
We are a hybrid organization, offering employees flexibility to work remotely while fostering in-person collaboration when needed. We are initially prioritizing candidates located in or near Philadelphia, PA; Chicago, IL; and St. Louis, MO to support team connectivity through periodic in-person meetings and collaboration sessions. If a strong match is not found within these regions, we will expand our search to include candidates in other locations. ProSight will not sponsor applicants for work visas and as a precondition of employment, you must be authorized to work in the United States permanently.&nbsp;&nbsp;
To learn more about our company please visit&nbsp;<a href="http://www.prosightfa.org" target="_blank">www.prosightfa.org</a>,&nbsp;<a href="http://www.bai.org" target="_blank">www.bai.org</a>, and&nbsp;<a href="http://www.rmahq.org" target="_blank">www.rmahq.org</a>&nbsp;
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