<h3>Job Description</h3>
Job DescriptionWe believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Workplace Experience (WPE) team is responsible for shaping the employee experience at Plaid, ensuring that our workspaces, events, and cultural touchpoints drive connection, collaboration, productivity and engagement.&nbsp; Within WPE, the Events &amp; Experiences team brings Plaid’s culture to life by designing and executing programs that foster belonging and engagement across both in-office and distributed environments. This team curates a wide range of experiences—from flagship company-wide gatherings to in-office celebrations, DEIB initiatives, virtual events, and milestone moments. By intentionally designing touchpoints across the employee lifecycle, the team reinforces Plaid’s values and helps build a workplace where employees everywhere feel included, supported, and inspired. We’re looking for an Onboarding Program Specialist to join our Events and Experiences team in San Francisco. In this role, you’ll be the face of Plaid for all new hires, leading our in-person onboarding program and delivering a best-in-class introduction to our culture, values, and ways of working. Beyond onboarding, you’ll shape the employee experience by managing swag and recognition programs, supporting milestone celebrations, and assisting with events across onsite, offsite, and virtual environments. Partnering closely with People, WPE, DEIB, and Communications teams, you’ll create inclusive, memorable experiences that ensure Plaids feel valued, connected, and excited to show up.Responsiblities
<ul>
<li>Facilitate engaging, in-person onboarding sessions for new hires, ensuring a best-in-class first-week experience.</li>
<li>Create an inclusive and interactive learning environment that fosters connection, belonging, and knowledge retention.</li>
<li>Manage end-to-end onboarding logistics, including scheduling, room setup, communications, and coordination with cross-functional partners.</li>
<li>Partner with IT and People teams to ensure a seamless onboarding experience.</li>
<li>Deliver presentations and learning modules, adapting to audience needs while staying aligned with Plaid’s culture and strategy.</li>
<li>Gather and analyze feedback from participants to refine content and continuously improve the onboarding journey.</li>
<li>Manage Plaid’s swag program end-to-end, including vendor partnerships, inventory management, ordering, and distribution.</li>
<li>Refresh and innovate swag offerings to reflect Plaid’s culture, values, and brand identity.</li>
<li>Lead the company milestone and anniversary gifting program, ensuring employees feel recognized and celebrated in meaningful ways.</li>
<li>Assist with planning and execution of employee events (onsite, offsite, and virtual), including logistics, communications, and day-of support.</li>
<li>Contribute to flagship events such as the annual holiday party and other company-wide gatherings.</li>
<li>Support and contribute to programs across the employee journey, ensuring Plaids feel valued, engaged, and connected from onboarding through career milestones.</li>
</ul>
Required Qualifications
<ul>
<li>3–5 years of experience in onboarding, facilitation, employee experience, HR, or related people programs.</li>
<li>Proven facilitation skills, with confidence leading in-person sessions for groups of varying sizes.</li>
<li>Strong program coordination and logistics management experience with excellent attention to detail.</li>
<li>Ability to manage end-to-end program operations — including scheduling, communications, vendor relationships, and inventory management.</li>
<li>Proven ability to plan and execute events of varying sizes, from small team gatherings to company-wide experiences.</li>
<li>Strong understanding of employee experience design and a track record of creating inclusive, engaging environments.</li>
<li>Excellent written and verbal communication skills, with the ability to adapt messages for different audiences and channels.</li>
<li>Collaborative mindset with experience working cross-functionally (e.g., with People, DEIB, Workplace, and Communications teams).Comfort being a visible presence in the office and engaging employees face-to-face.</li>
<li>Proactive problem solver with the ability to identify opportunities for continuous improvement through feedback and data.</li>
<li>Availability to work 3 days/week onsite in SF (Tues–Thurs).</li>
</ul>
Preferred Qualifications
<ul>
<li>Familiarity with tools like Slack, Google Workspace, Canva, and event platforms (e.g., Splash, Eventbrite).Experience supporting multi-office or distributed teams.</li>
<li>Experience planning large-scale or flagship events (e.g., hackathons, holiday parties).</li>
<li>Experience designing and managing recognition programs (e.g., milestones, anniversaries, or rewards).</li>
<li>Knowledge of adult learning principles and instructional design.</li>
<li>Prior experience managing swag programs or branded merchandise.</li>
<li>Knowledge of HR systems, onboarding platforms, or event management tools.</li>
</ul>
The target base salary for this position ranges from $128,400/year to $176,000/year in Zone 1. The target base salary will vary based on the job's location.&nbsp; Our geographic zones are as follows:Zone 1 - New York City and San Francisco Bay Area&nbsp;Zone 2 - Los Angeles, Seattle, Washington D.C.Zone 3 - Austin, Boston, Denver, Houston, Portland, Sacramento, San DiegoZone 4 - Raleigh-Durham and all other US cities Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at <a href="mailto:accommodations@plaid.com" target="_blank">accommodations@plaid.com</a>. Please review our Candidate Privacy Notice&nbsp;here.

Onboarding Program Specialist

<h3>Job Description</h3>
Job Description
Help at Home is hiring an Onboarding Specialist!&nbsp;
Help at Home is the nation’s leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes, while staying safe from high-risk facilities.&nbsp;&nbsp;
Help at Home leads the home care industry in protecting our clients, caregivers and employees. We provide priority vaccine access, a ready supply of quality PPE, and up-to-date training.&nbsp;
The Onboarding Specialist is responsible for providing onboarding support for our field staff. Onboarding Specialists are the point of contact for questions surrounding onboarding and compliance. Demonstrates respect, efficiency, and excellent communications, and maintains positive working relationships with colleagues.
BENEFITS:
Help at Home strives to be an employer of choice in your community and our employees are the foundation of our work. Eligible staff have the opportunity to enroll in a wide variety of benefit programs, along with lucrative bonuses in certain areas.&nbsp;
We offer a variety of in-depth training opportunities in order to provide our staff with the tools to be successful. Help at Home also offers strong career path possibilities for those employees who are committed to growing within the organization.&nbsp;
DUTIES/RESPONSIBILITIES:
<ul>
<li>Ensure all new hires comply with company, Federal, and State regulations required for employment.</li>
<li>Manage the onboarding process for assigned applicants. Create necessary profiles in various systems to ensure timely and accurate information is stored and tracked throughout the onboarding process.</li>
<li>Employment eligibility and verification:</li>
<li>Administer background checks and discretionary risk assessments, completion of I-9s, references, EPS Staff Checks, Social Security Verifications, and certification authentication, etc.</li>
<li> </li>
<li>Compliance:</li>
<li>Maintain application profiles in Applicant Tracking System.</li>
<li>Gather and process employee fil paperwork and ensure quality and accuracy of all documents.</li>
<li>Communication:</li>
<li>Completes outbound phone calls to assigned applicants at least two times per week.</li>
<li>Follows up with text message and email communication when phone calls are unsuccessful.</li>
<li>Maintains a positive working relationship with all areas of the business. Regularly communicates with direct supervisors to address concerns and offer solutions.</li>
<li>May also perform skilled administrative tasks including:</li>
<li>Maintain confidential records (office employee files, health records, protected information).</li>
<li>Answer phones, file, copy, fax, scan etc. as required.</li>
<li>Participates in staff meetings, company sponsored trainings and team meetings as directed.</li>
<li>Performs other job-related duties as assigned.</li>
</ul>
REQUIRED SKILLS/ABILITIES:
<ul>
<li>Proven experience in onboarding in high-volume, non-exempt hiring.</li>
<li>Excels at problem solving and isn’t afraid to change courses when things aren’t working.</li>
<li>Focuses on what we can control and is a good influencer in the business.</li>
<li>Understands the candidate and field experience is key to achieving our goals.</li>
<li>Sets a great example to the team by consistently achieving goals and having a positive attitude.</li>
<li>Flexibility to adapt to a dynamically changing environment.</li>
</ul>
EDUCATION AND EXPERIENCE:
<ul>
<li>Prior office experience including data entry and compliance review.</li>
<li>Intermediate computer skills (Microsoft Suite).</li>
<li>Customer service and high phone volume experience preferred.</li>
</ul>
PHYSICAL REQUIREMENTS:
<ul>
<li>Typical office setting, indoor and extensive use of computer.</li>
<li>Minimal lifting, bending but role typically requires long periods of sitting.</li>
<li>Ability to travel between assigned locations as needed.</li>
</ul>
Data Security and Privacy Statement:
At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.
We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.
Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.

Onboarding Specialist

<h3>Job Description</h3>
Overview
The Onboarding Specialist is a critical member of Mondo’s Customer Success team, responsible for initiating and coordinating all post-placement onboarding activities for newly placed consultants and clients. This role ensures a seamless transition from placement to start, working cross-functionally with HR, Sales, Recruiting, and Management to maintain accuracy, compliance, and an exceptional consultant experience.
 
Key Responsibilities
Contract &amp; Compliance
<ul>
<li>Create, review, and execute all W-2, C2C, and client contracts once an opportunity reaches “Double Verbals.”</li>
<li>Send contracts via DocuSign and upload fully executed copies to the Salesforce (SFDC) opportunity.</li>
<li>Verify and document whether the consultant will receive client-provided equipment.</li>
<li>Initiate background checks in SFDC and I-9 sequences in Outreach as part of the post-onboarding process (once the opportunity is marked “Closed Won”).</li>
</ul>
Sequencing &amp; Communication
<ul>
<li>Assign all onboarding sequences in Outreach, including:</li>
<li>HR Sequence</li>
<li>Start Details Sequence (sent the Friday prior to start date)</li>
<li>Customer Success Introduction Sequence (includes “What to Expect Week 1” + Timesheet Guide)</li>
<li>Milestone Feedback Sequence (in coordination with the Retention team at 1, 30, 45, 60, and 90 days)</li>
<li>Ensure accuracy and timeliness of all automated email triggers tied to SFDC status changes.</li>
</ul>
Collaboration
<ul>
<li>Partner with Sales and Recruiting to validate start details, client equipment, and consultant readiness.</li>
<li>Collaborate with the Customer Success and Retention teams to maintain an excellent post-start experience and proactive engagement touchpoints.</li>
</ul>
Process &amp; Data Management
<ul>
<li>Maintain up-to-date data accuracy in SFDC and Outreach, including custom fields such as “Client Equipment Provided: Y/N” and “Start Details.”</li>
<li>Identify process gaps or automation opportunities and communicate recommendations to the Director of Customer Success.</li>
<li>Track completion of onboarding milestones and flag at-risk starts to relevant stakeholders.</li>
</ul>
 
Required Skills &amp; Qualifications
<ul>
<li>Strong proficiency in Salesforce (SFDC) and DocuSign.</li>
<li>Exceptional attention to detail and organizational skills.</li>
<li>Excellent written, verbal, and interpersonal communication skills.</li>
<li>Ability to work in a team environment while being accountable for individual productivity targets.</li>
<li>Proven ability to work independently in a remote environment.</li>
<li>Process-driven with a focus on accuracy, compliance, and consultant satisfaction.</li>
</ul>
 
Preferred Skills
<ul>
<li>Experience with Outreach or similar email automation/sequencing tools.</li>
<li>Familiarity with staffing or talent acquisition operations.</li>
<li>Understanding of post-placement workflows and consultant lifecycle management.</li>
</ul>
 
Mondo offers health insurance, a retirement plan, company-paid holidays, paid time off, and Mondo’s FUEL program for reimbursements on certain wellness expenses. 
 
Mondo defers to the applicable State or local law with regard to any public health emergency. We provide paid sick leave as required by Colorado’s Healthy Families and Workplaces Act.'

<h3>Job Description</h3>
Job DescriptionSalary: 
ONBOARDING SPECIALIST 
Were looking for a full-time Onboarding Specialist who is motivated, detail-oriented, and excited to grow with a fast-paced, high-performance team. If you love solving problems, partnering across departments, and being the person who keeps things moving, this role is for you! 
Who We Are
Allied is an Environmental Solutions Company serving 10,000+ customers nationwide in Medical Waste Disposal, Hazardous Waste, Medical Supplies, Secured Document Shredding, and Solid Waste &amp; Recycling services. We were recently ranked #16 on the 2024 Utah 100 list of the fastest-growing companies, and were just getting started.
We move fast, we think big, and we care about doing things the right way. If you want to be part of an ambitious, collaborative team that celebrates wins (and has fun doing it), youll feel right at home here.
 
What Youll Do
<ul>
<li>Serve as a trusted partner to the Sales and Onboarding teams on deal structure, quoting, and alternative contract options to support closing new business</li>
<li>Collaborate with subcontracting partners to secure pricing that meets profitability goals</li>
<li>Support Sales by responding to common deal, process, and contract questions</li>
<li>Monitor relevant Slack channels and inboxes to ensure timely support and responses</li>
<li>Identify missing contract details and work closely with Sales to resolve gaps and protect long-term success</li>
<li>Project manage the rollout of new customer accounts, including pricing, service providers, equipment, and go-live dates</li>
<li>Order medical equipment or supplies when needed for new deals or at the request of Customer Success Managers</li>
<li>Maintain CRM data integrity and ensure account setup accuracy</li>
<li>Partner across teams to resolve recurring issues and streamline processes</li>
<li>As time allows, work on process improvements and automation initiatives to increase efficiency</li>
</ul>
 
What You Bring
<ul>
<li>Experience in sales support, deal desk, customer onboarding, operations, or a related field preferred</li>
<li>Ability to partner confidently with multiple teams and departments</li>
<li>Highly organized with strong attention to detail and follow-through</li>
<li>A customer-focused mindset and a desire to understand the why behind processes</li>
<li>Strong communicator clear, professional, self-aware, and open to feedback</li>
<li>Able to manage multiple requests, prioritize effectively, and stay calm under pressure</li>
<li>Intermediate or higher experience with CRMs, Microsoft Office, and Google Suite</li>
<li>(HubSpot and/or QuickBooks experience a plus!)</li>
<li>Youre solutions-minded, fair in judgment, and aligned with our values</li>
</ul>
 
Compensation, Benefits &amp; Perks
<ul>
<li>Competitive compensation (DOE) Free Lunch Fridays</li>
<li>MondayFriday schedule</li>
<li>PTO benefits</li>
<li>Free drinks, snacks, team lunches &amp; company activities</li>
</ul>

<h3>Job Description</h3>
Job Description
About Us
At Greenbrook Medical, we believe seniors deserve more from the healthcare system—more time, more care, more coordination, and more heart. We provide high-touch, relationship-based primary care to seniors, built around one simple idea: deliver the kind of care we'd want for our own parents.
Founded by two brothers inspired by their father's pioneering work in Medicare Advantage, Greenbrook is deeply personal and proudly modern. We quarterback our patients through their healthcare journey, making sure they're never alone in a complex system. Our business model is designed around patient outcomes, not volume—so we only succeed when our patients thrive.
With roots in Tampa Bay and a partnership with Tampa General Hospital, we're growing thoughtfully to bring our model to more communities. Our team is the heart of it all: mission-driven, values-oriented, and relentlessly committed to taking the best care of our patients.
About the Role
We're seeking an Onboarding Specialist to welcome prospective new members, introduce them to Greenbrook Medical, and schedule their first PCP visits. This role combines customer service, relationship-building, and tenacity to help grow and retain our patient community.
As part of the Growth team and reporting to our VP of Growth and Population Health, the Onboarding Specialist connects with attributed patients and insurance-provided leads, manages PCP changes, and ensures a smooth onboarding experience. This role is focused on converting potential members while representing Greenbrook Medical's values-driven mission to seniors, their families, and the community.
The ideal candidate is self-motivated, personable, and resilient, with strong customer service skills and comfort in high-volume outreach. If you enjoy engaging with seniors, building relationships, and making a direct impact on access to quality primary care, this is a great opportunity to grow with a supportive and dynamic team.
Compensation
Compensation range: $22-$26 hourly plus competitive commission
At Greenbrook Medical, we value fair and equitable pay. Your salary within this range will be based on your relevant, transferable experience and professional achievements.
Location: Remote in the Tampa Bay, FL area
Office Hours: Monday to Friday, with flexibility
Key Responsibilities
Patient Outreach &amp; Engagement
<ul>
<li>Make high-volume outbound calls to connect with prospective patients and insurance leads, including cold calls to introduce them to Greenbrook and our mission.</li>
<li>Respond quickly and professionally to inbound inquiries via phone, web, or other channels.</li>
<li>Schedule and guide patients on clinic tours, giving them a warm, informative first impression of Greenbrook.</li>
<li>Represent Greenbrook at community events, engaging prospective members and sharing our value and care philosophy.</li>
</ul>
Scheduling &amp; Coordination
<ul>
<li>Coordinate new patient PCP appointments and ensure all paperwork is completed smoothly.</li>
<li>Assist with transferring medical records and other information to make the patient onboarding experience seamless.</li>
</ul>
Data Management &amp; Documentation
<ul>
<li>Keep accurate records of all outreach, calls, and follow-ups in our CRM, EHR, and other tools.</li>
<li>Track outcomes to help the team measure success and improve engagement strategies.</li>
</ul>
Compliance &amp; Team Support
<ul>
<li>Follow HIPAA regulations and company policies to protect patient information.</li>
<li>Support the team with a variety of tasks as needed, contributing to overall success in a dynamic and fast-paced environment.</li>
</ul>
Accountabilities
The primary goal of the Onboarding Specialist is to support patient growth and retention by:
<ul>
<li>Proactively calling prospective members and attributed patients to encourage PCP selection at Greenbrook Medical and ensuring that the patients schedule and complete their first visit.</li>
<li>Responding quickly to inbound leads to convert interest into scheduled visits.</li>
</ul>
We measure success by:
<ul>
<li>First visit success rate: &gt;90% of newly attributed members have a successful new patient visit within 30 days of attribution.</li>
<li>Engagement: &lt;10% of members are unengaged, as defined by not having a new patient visit within two months of their attribution date.</li>
</ul>
About You
<ul>
<li>Experience:</li>
<ul>
<li>3+ years of customer service experience and cold calling prospects</li>
<li>Prior sales, retail, medical office, senior living, or service industry experience strongly preferred</li>
</ul>
<li>Skills:</li>
<ul>
<li>Resilience &amp; persistence: Comfortable with high-volume outbound calls and consistent follow-up.</li>
<li>Empathy &amp; communication: Adapts tone for outreach and inbound support; strong listening, clear communication, and persuasive storytelling.</li>
<li>Results-oriented: Focused on measurable outcomes like appointments scheduled and conversion rates.</li>
<li>Team &amp; relationship skills: Builds trust and rapport quickly, collaborates effectively, and balances individual and team goals.</li>
<li>Problem-solving &amp; objection handling: Navigates concerns, offers alternatives, and maintains a positive attitude.</li>
<li>Basic insurance knowledge: Understands HMO, PPO, Medicare Advantage, and can answer common questions.</li>
<li>Tech-savvy &amp; organized: Comfortable with CRMs, EMRs, Google Suite, and manages time efficiently.</li>
<li>Other requirements: Valid driver's license and access to a vehicle.</li>
</ul>
<li>Values: You embody our core values of Heart, Excellence, Accountability, Resilience, and Teamwork.</li>
</ul>
Why You Should be Excited
<ul>
<li>Innovation: Be part of an innovative clinic setting the standard for senior-focused primary care. Work in a supportive, patient-first environment that values quality care.</li>
<li>Impact: Be part of a mission-driven team focused on transforming healthcare for underserved seniors.</li>
<li>Growth: We're building more than a company - we're building careers. As we grow, we're creating meaningful opportunities for you to expand your skills, take on new challenges, and shape your path forward.</li>
<li>Compensation &amp; Benefits: Competitive base compensation and generous commission, paid time off, health, dental and vision benefits, and 401K with a company match.</li>
</ul>
Our Selection Process
Our selection process typically includes an online application, initial interview, second round interview, values interview, and reference check.
Equal Employment Opportunity and Commitment to Diversity
At Greenbrook Medical, we believe the only way we accomplish our mission is by building the best team in healthcare. We do this through a culture of respect and belonging, ensuring our teammates feel cared for first and foremost. 
We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply. Greenbrook Medical will provide reasonable accommodations during the recruitment process. If you need additional accommodations or assistance, do not hesitate to contact our People team at <a href="mailto:recruiting@greenbrookmedical.com" target="_blank">recruiting@greenbrookmedical.com</a>.

<h3>Job Description</h3>
Job DescriptionWould you like to be part of a collaborative, client-first culture where your contributions have a direct impact? If so, our client in Fort Worth, TX is looking for an Onboarding Specialist to join their growing team. In this pivotal role, you’ll be the first point of contact for new clients, guiding them through the onboarding process with professionalism, warmth, and precision. From paperwork to account setup, you’ll ensure every client begins their journey on the right foot. If you are passionate about delivering exceptional service and creating seamless experiences, please apply today!Requirements: 
<ul>
<li>Recent experience in customer onboarding and client onboarding</li>
<li>Possess strong interpersonal and communication skills</li>
<li>Excellent analytical skills</li>
<li>Ability to work well with a team or independently</li>
<li>Bachelor’s degree in business, finance or related field is a plus</li>
<li>Wealth management industry experience is beneficial as well</li>
</ul>
Hours: Monday – Friday, 8:30 am – 5:30 pmBenefits:
<ul>
<li>401(k) with match</li>
</ul>
Salary/Pay Rate: $17-18/hr.For immediate consideration, apply now! GH22668193#ZR

<h3>Job Description</h3>
Job Description
Crusoe's mission is to accelerate the abundance of energy and intelligence. We’re crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability.
Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.
Onboarding Operations Specialist
As an Onboarding Operations Specialist, you'll be the operational engine behind a seamless new-hire experience, ensuring every new Crusoe employee is set up for success from offer acceptance through their first week. You’ll be a trusted voice to new hires, guiding them through critical moments and ensuring our systems, processes, and communications reflect the best of who we are. We're seeking an organized, proactive, and empathetic professional with 2–4 years of experience in HR operations. This is a full-time, on-site position in either San Francisco or Sunnyvale, CA.
What You'll Be Working On
<ul>
<li>
Onboarding Logistics and Coordination: Partner with IT, Workplace, Recruiting, and HRBPs across multiple geographies to ensure all necessary steps are complete for new-hire orientation. You will also manage the global onboarding inbox, working across departments to provide timely answers to new hires.
</li>
<li>
Communication and Content Management: Own and continuously refine new-hire and manager email communications to ensure they set the right tone, provide accurate information, and convey Crusoe’s culture from day one.
</li>
<li>
Orientation Management: Orchestrate all calendar events and secure speakers for onboarding sessions at each Crusoe location. You will also support day-one logistics and setup, contributing to a welcoming and exciting orientation experience.
</li>
<li>
Data and Systems Integrity: Ensure the data in our HR system of record is accurate and up to date, coordinating with recruiting, hiring managers, and new hires as start dates and locations change.
</li>
<li>
Pre-Employment Checks: Manage final pre-employment checks based on role requirements, gathering updates related to background checks, drug and alcohol testing, and visa requirements. You will coordinate directly with new hires, internal program owners, and leaders.
</li>
<li>
Process Improvement: Actively identify opportunities for improvement and work cross-functionally to implement better ways of working and enhance the overall onboarding experience.
</li>
</ul>
What You'll Bring to the Team
<ul>
<li>
Experience: You have 4+ years of experience in HR operations, onboarding, or similar coordination roles within a fast-paced environment.
</li>
<li>
Technical Skills: You have a proven precision with systems and data and are familiar with ATS/HRIS and calendar tooling.
</li>
<li>
Communication: Your written communication is excellent, with the ability to craft clear, empathetic, and on-brand messages.
</li>
<li>
Work Ethic: You are an organized, proactive, and unflappable professional who can juggle multiple deadlines effectively. You have a high degree of discretion with sensitive information and a strong service mindset for all stakeholders.
</li>
</ul>
Bonus Points
<ul>
<li>
Experience helping a company transition from one HRIS to another, or assisting with a new system implementation.
</li>
<li>
Experience in coordinating corporate events, workshops, or training sessions.
</li>
<li>
A foundational understanding of other HR functions like benefits, payroll, or employee relations.
</li>
</ul>
Benefits
<ul>
<li>
Industry competitive pay
</li>
<li>
Restricted Stock Units in a fast growing, well-funded technology company
</li>
<li>
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
</li>
<li>
Employer contributions to HSA accounts
</li>
<li>
Paid Parental Leave
</li>
<li>
Paid life insurance, short-term and long-term disability
</li>
<li>
Teladoc
</li>
<li>
401(k) with a 100% match up to 4% of salary
</li>
<li>
Generous paid time off and holiday schedule
</li>
<li>
Cell phone reimbursement
</li>
<li>
Tuition reimbursement
</li>
<li>
Subscription to the Calm app
</li>
<li>
MetLife Legal
</li>
<li>
Company paid commuter benefit; $300 per month
</li>
</ul>
Compensation
Compensation will be paid in the range of up to $90,000-$120,000 a year. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Onboarding Operations Specialist

<h3>Job Description</h3>
Job Description
Title: Onboarding Specialist
Reports to: Head of People Development
Entity: MAM
Group: People Capability: People Development
Level: Associate
Work Arrangement: Hybrid 
 
Group Overview: 
Metrea Management is our global shared service providing support for the Capabilities in areas such as People, Finance, Legal, Strategy and Information Technology. People Group is dedicated to attracting, developing, and retaining top talent, ensuring a positive and productive work environment. We are a results-oriented team focused on delivering innovative People solutions that drive business results. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.
 
Position Summary:
Onboarding Associate – Deliver the First Chapter of Every Metrean’s story. We’ve created a brand-new role at Metrea: Onboarding Associate. 
You’ll be the one who makes onboarding happen - ensuring every new teammate feels welcomed, supported, and set up for success. Reporting to the Head of People Development, you’ll run our onboarding process from start to finish, partnering closely with the People Development and Team Engagement, managers, and new joiners so the experience is consistently seamless and distinctly Metrean. You’ll keep things running smoothly and gather feedback that helps us to level up the experience for future joiners. We’re looking for someone who is proactive, detail-oriented, and thrives on getting things done. If you enjoy coordinating, collaborating, and making sure people feel at home from day one, this role is for you.
 
Role and Responsibilities:
<ul>
<li> Act as the go-to contact for new teammates from offer signing through to onboarding completion</li>
<li>Coordinate all pre-onboarding tasks—background checks, HRIS setup, right-to-work, and references.</li>
<li>Partner with hiring teams to deliver a smooth checklist, including IT setup, swag, and intro meetings.</li>
<li>Collaborate with office buddies and the Engagement team to ensure a seamless day one experience.</li>
<li>Run or coordinate training sessions on Benefits, Company Welcome, FIRMWARE (values), and core tools.</li>
<li>Use onboarding surveys and feedback to continuously improve the experience.</li>
<li>Support hiring managers with clear guidance and resources to onboard their teams effectively. Help develop tailored onboarding paths (e.g. Leaders, Managers,Graduates) and a 30/60/90-day framework.</li>
</ul>
 
Skills and Experience:
<ul>
<li>2–3 years’ experience in an HR, People, or Talent Operations role.</li>
<li>Familiarity with People Systems (ADP, Greenhouse, or Lattice a plus).</li>
<li>Excellent interpersonal and communication skills — able to build trust quickly and connect with people at all levels.</li>
<li>A natural relationship-builder and team player who enjoys being the go-to person for others.</li>
<li>Strong organizational skills with a proactive, detail-oriented mindset.</li>
<li>Comfortable managing processes across multiple locations and functions.</li>
<li>Experience in developing or improving people processes and frameworks.</li>
<li>Empathetic, approachable, and committed to helping every new teammate succeed.</li>
</ul>
 
Bonus Points:
<ul>
<li>Experience working in or a passion for aviation</li>
</ul>
 
Our Firmware:
Metrea’s single core value, “rooted in humility,” is supported by four key attributes: entrepreneurial, systematic, discerning, and over-deliver. These attributes, combined, form our Teammate Firmware, our culture. We explore these attributes during the hiring process when we grow our teams and continually support the growth of our culture. We are a hyper-collaborative, dynamically hierarchical organization united by a passion for what we do, how we do it, who we do it with, and who we do it for.
 
Benefits:
Medical insurance options
Dental and vision insurance
Retirement plan eligibility
Parental leave
 
AAP/EEO Statement
Metrea Management LCC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
 
Position Type and Expected Hours of Work
This is a full-time non-exempt position with typical working hours of Monday through Friday, 9:00 a.m. to 6:00 p.m. Hours and work shifts may change in accordance with department and business needs. Exempt Employees must have the ability to be on-call and available, as business needs require. Non-Exempt employees may be required to work over 40 hours per week with approval fromthe department manager.
 
Work Location
Tampa FL
Washington DC
Work Environment 
This job operates in an office setting

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