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<h3>Job Description</h3>
Job Description
About the Role

We are looking for a driven, disciplined, and competitive Sales Consultant who can control conversations, build trust quickly, and close decisively. This is a performance-based role built for individuals who want income growth, authority, and real responsibility.

You do not need prior solar or high-ticket sales experience to succeed here. What matters is your ability to learn fast, execute consistently, and take control of your outcomes.

You are not just selling a product. You are consulting customers on high-impact solutions that improve long-term value and decision making. Your success is measured by execution, accuracy, and results.

Key Responsibilities
Conduct in-home or virtual consultations with qualified prospects
Understand customer needs and present tailored solutions
Lead conversations with confidence and structure
Educate customers clearly on products, pricing, and process
Handle objections with logic, professionalism, and control
Close agreements and ensure all documentation is accurate
Maintain strict pipeline discipline and CRM updates
Coordinate with operations and support teams for execution
Follow pricing, compliance, and process standards
Protect company margin and brand integrity

What We Expect
Strong communication and persuasion skills
High accountability and self-discipline
Comfort with targets and performance pressure
Ability to absorb training and execute quickly
Professional conduct and presence
Excellent time management
Resilience to rejection and setbacks
Process-driven mindset

Requirements
No prior solar or high-level sales experience required
Strong willingness to learn and be coached
Comfort speaking with customers and handling objections
Confidence, competitiveness, and work ethic
Reliable transportation and device access

Benefits
Performance-based compensation structure
Uncapped earning potential
High commission per closed deal
Top performers earn significantly above industry average

Customer Service Representative

<h3>Job Description</h3>
Job DescriptionSUMMARY
The Customer Service Representative (CSR) serves as the first point of contact for customers and visitors, providing exceptional customer service in person, by phone, and through other communication channels. This position is responsible for assisting customers with applications, account inquiries, payments, and general service information related to Valley Telephone Cooperative, Inc. and its subsidiaries. The CSR ensures that all interactions are handled professionally, efficiently, and in alignment with company standards and policies. This position also requires assistance with company marketing events and community outreach initiatives as needed.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
<ul>
<li>Greeting all customers and visitors in a professional, courteous, and friendly manner.</li>
<li>Ensure the business office always has a Customer Service Representative available to assist customers during operating hours.</li>
<li>Answer all incoming calls by the third ring and promptly deliver messages to the appropriate staff member.</li>
<li>Take payments, provide accurate change, and balance the cash drawer daily in accordance with company policies.</li>
<li>Assist customers in completing service applications, updates, and disconnect requests for Valley Telephone Cooperative, Inc. and its subsidiaries.</li>
<li>Establish new accounts and accurately update customer information in the billing system.</li>
<li>Research and resolve billing inquiries, payment discrepancies, and service-related issues in a timely manner.</li>
<li>Issue service orders for connections, disconnects, or changes in service and follow through to ensure completion.</li>
<li>Clearly explain services, pricing, promotions, and company policies to customers.</li>
<li>Coordinate with Engineering, OSP, Technical Support, and Billing departments to ensure customer requests are handled promptly.</li>
<li>Direct customers to Level 3 Customer Service Representatives for advanced support or account management when appropriate, exercising sound judgment when escalating issues.</li>
<li>Mail or email membership applications to new customers requesting service.</li>
<li>Record all visitor names in the visitor log and ensure visitor badges are issued and collected upon departure.</li>
<li>Attend all assigned staff meetings, training sessions, and assist with company marketing events as assigned. </li>
<li>Availability to work weekends, evenings, and after‑hours as business needs require to ensure timely and high‑quality customer support.</li>
<li>Prepare and submit summaries of knowledge or skills gained from external training sessions.</li>
<li>Maintain compliance with all applicable OSHA regulations and departmental safety standards.</li>
<li>Perform other related duties as assigned.</li>
</ul>
 
EDUCATION and/or EXPERIENCE 
<ul>
<li>High school diploma or equivalent required.</li>
<li>Minimum of one (1) year of customer service or office experience preferred.</li>
<li>Experience in telecommunications, utilities, or a related industry is a plus.</li>
</ul>
 
OTHER SKILLS AND ABILITIES
<ul>
<li>Computer literate and proficient in Microsoft Office products, including Excel, Word, and PowerPoint.</li>
<li>Bilingual (English/Spanish) preferred.</li>
<li>Ability to work under frequent interruptions.</li>
<li>Ability to understand and work with basic computer-generated reports.</li>
<li>Ability to work independently and collaboratively with others.</li>
<li>Responsible, tactful, professional, and customer focused.</li>
<li>Pleasant demeanor, well-groomed appearance, and strong interpersonal presence.</li>
<li>Demonstrated good telephone etiquette.</li>
<li>Ability to pay close attention to detail.</li>
<li>Ability to develop and maintain a strong understanding of company products, services, and operational procedures.</li>
<li>Ability to travel with short notice to assist other offices, attend training sessions, or support company events.</li>
</ul>

<h3>Job Description</h3>
Job Description
 EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS
 
Summary Description 
Provides excellent customer service while performing efficient and accurate banking transactions in accordance with bank policies and procedures. Assists customers with routine service requests. Identifies and acts on referral opportunities for new products by recognizing customer needs.

Essential Functions
<ul>
<li>Accurately processes routine bank transactions including but not limited to check cashing, deposits, withdrawals, account transfers and loan payments</li>
<li>Consistently executes customer service standards to provide excellent customer service, resolve problems, and identify customers’ financial needs</li>
<li>Maintains and balances a working cash supply</li>
<li>Displays a positive and professional attitude at all times</li>
<li>Maintains current knowledge of bank products and services</li>
<li>Works closely with manager and branch team to generate new business</li>
<li>Seeks opportunities to refer to other lines of business to include mortgage, cash management, commercial and trust</li>
<li>Actively participates in branch campaigns and incentives</li>
<li>Completes all training within predetermined time limits</li>
<li>Adheres to all bank regulatory, audit, and compliance policies and procedures</li>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job </li>
</ul>
 
Position Requirements
<ul>
<li>High school diploma or equivalent</li>
<li>1-2 years of retail/customer service experience, with sales experience preferred</li>
<li>Displays professional dress and demeanor</li>
<li>Personal computer proficiency</li>
<li>Cash handling experience preferred</li>
<li>Typically the employee may sit to perform work; however, there may be some standing, walking, bending and lifting 5–10 lbs</li>
<li>Work is generally performed indoors in environmentally-controlled conditions </li>
</ul>

Critical Skills / Expertise
<ul>
<li>Excellent customer service and sales skills</li>
<li>Excellent oral communication and listening skills</li>
<li>Knowledge of (or ability to learn) the bank’s operating systems, policies and procedures</li>
</ul>

<h3>Job Description</h3>
Job Description
Customer Service Representative – Builder/Wholesale Division
Location: Farmingdale, NY
Schedule: Monday – Friday, 8:30 AM – 5:00 PM
 
Key Responsibilities:
· Answer incoming calls from customers with existing accounts · Take appliance orders over the phone and accurately enter them into the internal point-of-sale system · Manage orders from placement through scheduled delivery completion · Confirm deliveries with customers the night before delivery, reviewing address, delivery instructions, and product details · Provide professional customer service to builders, contractors, landlords, and management companies · Perform accurate data entry and maintain up-to-date customer and order records · Communicate with internal departments to ensure order accuracy and on-time delivery · Handle heavy phone volume while multitasking in a fast-paced environment
 
Qualifications:
· High school diploma or equivalent required · Customer service experience required · Data entry experience required · Strong verbal communication and interpersonal skills · Detail-oriented with a high level of accuracy · Ability to multitask and prioritize in a fast-paced environment · Proficient with basic computer systems and internal databases · Team player with a professional and customer-focused approach
Company DescriptionThe Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020. 
<h3>Company Description</h3>
The Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.

<h3>Job Description</h3>
Job DescriptionSummary:

At Chain Store Maintenance - an MCS Company, we strive to make communities shine through the exceptional customer service we provide our customers and our vendors.

As a Customer Service Representative of CSM, your goal is to ensure exceptional service standards and sustain high customer satisfaction. 

Essential Duties &amp; Responsibilities:

<ul>
<li>Handle large volume of inbound and outbound calls.</li>
<li>Dispatch work orders to appropriate contractors (including emergency and next day calls).</li>
<li>Hire new contractors as needed.</li>
<li>Following up via phone and email for schedule dates.</li>
<li>Providing superior communication to the customers via phone, email or web-based platforms.</li>
<li>Typing and providing estimates to customers. </li>
</ul>
Supervisory Responsibilities:
 
 This position has no supervisory responsibilities
 This position has supervisory responsibilities

Competencies:

<ul>
<li>Must have excellent written and verbal skills.</li>
<li>Ability to multi-task and manage time efficiently in a fast-paced environment.</li>
<li>Ability to handle and resolve customer concerns.</li>
<li>Must be well organized and have a high attention to detail.</li>
<li>Must have a high sense of urgency.</li>
<li>Ability to work independently as well as in a team environment.</li>
<li>Must be able to reliably commute to our office located in Attleboro, MA.</li>
</ul>

Education and Experience:

Education: High School Diploma or equivalent work experience

Experience: Six months internal or relevant experience

Physical Requirements and Work Content:
 
Americans with Disability Specifications: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job, the employee is occasionally required to stand, move, operate with hands and arms, and lift up to 15 pounds. The employee is regularly required to use hands to operate or feel objects, tools or controls, communicate, distinguish or identify, adjust or focus.

Work Environment:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is a sedentary position that requires 8 hours of sitting at a desk in a climate-controlled environment with frequent computer, mouse and phone work.

Additional Comments:
 
These declarations are not to be an “all-inclusive” list of the duties and responsibilities nor of the skills and abilities required to do the job. They are intended only to describe the general nature of the job and a reasonable representation of its activities. Additional essential functions and/or tasks may be identified by the company and listed as such in the incumbent’s performance appraisal. Various tasks may be assigned under each task or function. The incumbent performs other job-related duties as assigned and required.
 
This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.
 
EOE/Minority/Female/Disabled/Veteran

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