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job_organization_name

city

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<h3>Job Description</h3>
Job Description
Healthcare Data Entry Authorization Specialist
1 day a week at home Pay: $19–$20/hr
Job Description:
<ul>
<li>Processed and reviewed healthcare authorizations with a focus on accuracy, timeliness, and compliance with Medicare and Medicaid (CMS) guidelines.</li>
<li>Demonstrated proficiency in&nbsp;Microsoft Office Suite, documentation, and scheduling.</li>
<li>Scheduled and coordinated healthcare services, prioritizing urgent requests while ensuring all authorization and review steps were completed correctly.</li>
<li>Adapted quickly to hybrid work environments, maintaining high productivity both&nbsp;remotely (with secure high-speed internet)&nbsp;and in-office.</li>
</ul>
resumes to <a href="mailto:mfesinstine@phaxis.com" target="_blank">mfesinstine@phaxis.com</a>
#PhaxisMindy
Job Types: Full-time, Contract

Healthcare Authorization Specialist HYBRID

<h3>Job Description</h3>
Job DescriptionBusiness Development Representative (BDR) – Healthcare
Kahuna is looking for a driven Business Development Representative (BDR) to join our growing Healthcare team. This role sits at the intersection of sales and marketing, fueling the top of the funnel and opening doors with leading health systems, hospitals, and healthcare organizations.
As a BDR, you’ll be the frontline connection between healthcare prospects and Kahuna — helping organizations understand how our digital skills and competency management platform supports clinical readiness, compliance, and workforce agility.
Requirements
What We’re Looking For
<ul>
<li>2–5 years of experience in software sales development, business development, or B2B sales (healthcare experience strongly preferred) OR Nursing Experience or a background in a Healthcare-related setting.</li>
<li>Strong communicator who can build trust quickly with healthcare stakeholders — both over the phone and in writing.</li>
<li>Comfortable engaging personas such as Clinical Education, Nursing Leadership, Workforce Development, Quality, and HR.</li>
<li>Highly motivated self-starter with resilience and persistence to hit targets in a complex buying environment.</li>
<li>BA/BS degree and a passion for learning and growing in a SaaS sales environment.</li>
<li>Organized, efficient, and excited to be a key part of a collaborative revenue team. </li>
</ul>
What You’ll Do
<ul>
<li>Engage with inbound healthcare leads and ensure fast, thoughtful follow-up.</li>
<li>Prospect into target healthcare accounts through personalized outreach (calls, emails, social).</li>
<li>Qualify opportunities by understanding healthcare workforce challenges — including competency validation, onboarding, compliance, and readiness — and mapping them to Kahuna’s solutions.</li>
<li>Partner with Sales &amp; Marketing to refine healthcare-specific messaging, build campaigns, and extend our reach into health systems and provider networks.</li>
<li>Track, measure, and report on lead and pipeline KPIs to ensure quality and alignment with healthcare ICPs.</li>
<li>Represent Kahuna at healthcare conferences, regional events, and field marketing activities. </li>
</ul>
Benefits
Joining Kahuna means:
<ul>
<li>Working with a passionate, purpose-driven team transforming how global energy leaders manage their most critical asset — their people.</li>
<li>Career growth opportunities within a rapidly expanding SaaS company.</li>
<li>Exposure to cutting-edge technology that’s enabling the next generation of digital, safe, and skilled workforces.</li>
</ul>

Business Development Representative - Healthcare

<h3>Job Description</h3>
About the Company:
 
We’re partnered with a venture-backed healthcare technology company building a modern marketplace and financial platform designed to simplify how medical practices operate. The product sits at the intersection of healthcare, fintech, and commerce, helping providers streamline purchasing, manage expenses, and reduce administrative friction.
 
The founding team has a strong track record of building and scaling high-growth technology businesses, and the company is supported by top-tier investors and advisors from leading fintech, healthcare, and enterprise organizations. The culture is fast-paced, execution-oriented, and highly entrepreneurial.
 
The Role:
 
We’re hiring an Account Executive to join the front lines of a growing healthcare marketplace. This is a high-activity, outbound-driven role focused on building relationships with private medical practices through in-person visits, cold outreach, and local networking.
 
This position is ideal for someone who enjoys creating opportunities from scratch, thrives in face-to-face sales environments, and wants to grow alongside an early-stage platform with significant upside.
 
Compensation includes base salary + commission + equity, with strong performers able to exceed base through variable earnings.
 
What You’ll Do:
 
<ul>
<li>Prospect and engage private medical practices through cold calling, email, and in-person outreach</li>
<li>Build relationships with physicians, office managers, and practice administrators</li>
<li>Present and demonstrate a healthcare marketplace solution tailored to practice needs</li>
<li>Attend local industry events and conferences to generate pipeline and close new business</li>
<li>Own a defined territory and build pipeline from the ground up</li>
<li>Qualify opportunities, understand buying behavior, and navigate sales cycles</li>
<li>Maintain accurate activity and pipeline tracking in CRM tools</li>
<li>Collaborate closely with sales leadership to refine messaging, territory strategy, and outreach playbooks</li>
</ul>
 
What We’re Looking For:
 
<ul>
<li>2+ years of outbound sales experience, ideally in healthcare or adjacent industries</li>
<li>Background selling medical supplies, pharmaceuticals, medical devices, or healthcare services strongly preferred</li>
<li>Comfortable with cold calling, in-person prospecting, and door-to-door style outreach</li>
<li>Strong communication skills and professional presence with healthcare stakeholders</li>
<li>Self-starter mindset with high resilience and accountability</li>
<li>Ability to work independently while contributing to a team environment</li>
</ul>
 
What’s Offered:
 
<ul>
<li>Equity participation — meaningful ownership in a growing company</li>
<li>Competitive base + uncapped commission</li>
<li>Full health, dental, and vision coverage</li>
<li>401(k) with employer match</li>
<li>Clear path for growth as the sales organization scales</li>
</ul>

Account Executive - Healthcare Marketplace

<h3>Job Description</h3>
Job DescriptionOverview
Company Overview: 
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
$25.68 / hour
Allied Universal Services is currently searching for a Professional Security Shift Supervisor.
The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.
Qualifications/Requirements:
<ul>
<li>At least 18 years of age</li>
<li>Possess a high school diploma or equivalent, or 5 years verifiable experience</li>
<li>Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines</li>
<li>Must be able to frequently prepare written reports and logs in neat, legible handwriting; </li>
<li>Must be able to read and understand all operating procedures and instructions</li>
<li>
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
</li>
<li>
Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
</li>
<li>As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check</li>
<li>Intermediate computer skills to utilize innovative, wireless technology at client specific sites</li>
<li>Ability to handle both common and crisis situations at the client site, calmly and efficiently</li>
<li>Display exceptional customer service and communication skills</li>
<li>Ability to handle crisis situations at the client site, calmly and efficiently</li>
<li>Able to:</li>
<ul>
<li>Work in various environments such as cold weather, rain/snow or heat</li>
<li>Occasionally lift or carry up to 40 pounds</li>
<li>Climb stairs, ramps, or ladders occasionally during shift</li>
<li>Stand or walk on various surfaces for long periods of time</li>
</ul>
</ul>
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a> 
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1498721

Security Shift Supervisor - Healthcare

<h3>Job Description</h3>
Job DescriptionOverview
 Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. 
Job Description 
 As a Security Officer - Healthcare Facility Patrol in De Pere, WI, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Patrol Unarmed Officer with Allied Universal, you will monitor and patrol assigned healthcare locations, helping to deter security-related incidents and maintaining a welcoming environment for staff, patients, and visitors. You will conduct routine patrols, remain highly visible, and provide outstanding customer service, all while upholding our values of teamwork, integrity, and putting people first. Join our agile and reliable team, where your contributions truly make a difference. 
Position Type: Part Time
 Pay Rate: $17.37 / Hour
Must be comfortable using computers or tablets&nbsp;
Job Schedule:
DayTimeThur07:00 AM - 07:00 PMFri07:00 AM - 07:00 PM
Why Join Us:
<ul>
<li>Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.</li>
<li>Career Growth: Get paid training and access to career growth opportunities.</li>
<li>Financial Benefits: Participate in our retirement savings plan to invest in your future.</li>
<li>Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.</li>
</ul>
What You'll Do:
<ul>
<li>Provide customer service to clients, carrying out security-related procedures and site-specific policies, and responding appropriately to emergency situations as needed.</li>
<li>Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols for healthcare locations.</li>
<li>Conduct regular and random patrols throughout the healthcare facility and its perimeter to help to deter unauthorized activity and/or identify potential issues.</li>
<li>Monitor entrances, exits, and sensitive areas to help to deter unauthorized access and/or suspicious behavior within the healthcare environment.</li>
<li>Document observations, incidents, and activities in accordance with Allied Universal and client requirements.</li>
<li>Communicate clearly and professionally with staff, visitors, and emergency personnel as needed.</li>
<li>Support site-specific healthcare policies and procedures to help maintain a secure environment for patients, visitors, and employees.</li>
</ul>
Minimum Requirements:
<ul>
<li>Must be at least 21 years of age.</li>
<li>Ability to lift up to 20 lbs is preferred.</li>
<li>Comfortable using a computer or tablet is preferred.</li>
<li>Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li>
<li>Possess a high school diploma or equivalent.</li>
<li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li>
<li>Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li>
<li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li>
<li>A valid driver's license will be required for driving positions only.</li>
</ul>
 Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>. 
 If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1500077

Security Officer - Healthcare Facility

<h3>Job Description</h3>
Job Description
Healthcare Recruiter
Location: Flower Mound, TX (In-Office)
 
About the Opportunity
We are seeking a driven, ambitious Healthcare Recruiter to join our team and help connect high-quality clinical talent with healthcare facilities across the region. This is a high-impact role for someone who thrives in a fast-paced environment, enjoys relationship-building, and is motivated by uncapped earning potential.
With dedication and performance, this role offers the opportunity to earn $100,000+ within two years.
 
What You’ll Do
<ul>
<li>Source, recruit, and onboard physicians, nurse practitioners, and physician assistants for permanent and contract positions.</li>
<li>Manage the full recruitment lifecycle: sourcing candidates, conducting outreach, screening, interviewing, and coordinating placements.</li>
<li>Build strong relationships with both providers and facilities, ensuring a smooth and professional experience for all parties.</li>
<li>Maintain an active pipeline of qualified candidates through consistent outreach, networking, cold calling, job postings, and referral generation.</li>
<li>Collaborate with internal team members to meet facility needs and ensure timely fulfillment of open roles.</li>
<li>Stay knowledgeable about market trends, provider compensation, licensing requirements, and credentialing processes.</li>
</ul>
 
Required Qualifications
<ul>
<li>Self-starter with strong motivation and the ability to work independently.</li>
<li>Ambitious mindset with a desire to grow professionally and financially.</li>
<li>Excellent communication skills—both written and verbal.</li>
<li>Strong organization, time management, and follow-up abilities.</li>
<li>Ability to build rapport quickly with high-level medical professionals.</li>
<li>Comfortable with a performance-driven environment and meeting goals.</li>
</ul>
 
Preferred Qualifications
<ul>
<li>Experience in healthcare recruiting or staffing (locum tenens or permanent placement).</li>
<li>Background in sales, account management, or customer service.</li>
<li>Familiarity with ATS systems, sourcing tools, and high-volume outreach strategies.</li>
<li>Knowledge of medical specialties, provider licensing, and hospital staffing needs.</li>
</ul>
 
Why Join Us?
We offer a competitive benefits package, including:
<ul>
<li>Full medical, dental, and vision coverage</li>
<li>Phenomenal 401(k) with generous employer contributions</li>
<li>Competitive base salary plus uncapped commission</li>
<li>Supportive team environment and ongoing training</li>
<li>Excellent growth potential in a rapidly expanding industry</li>
</ul>
Company DescriptionFlint Medical Staffing is more than just a staffing agency, we operate with a servants heart. Our only goal is to make each healthcare facility we work with feel as though we are part of the family. Our providers, recruiters, account managers, and sales executives all have one goal in mind, amazing patient care. If this sounds like the kind of company you'd like to work for or engage in a search with, please apply. 
<h3>Company Description</h3>
Flint Medical Staffing is more than just a staffing agency, we operate with a servants heart. Our only goal is to make each healthcare facility we work with feel as though we are part of the family. Our providers, recruiters, account managers, and sales executives all have one goal in mind, amazing patient care. If this sounds like the kind of company you'd like to work for or engage in a search with, please apply.

Healthcare Recruiter - FT Position

<h3>Job Description</h3>
Job DescriptionWe are seeking a Construction Project Manager to join our team! You will oversee project planning, scheduling, budgeting, and implementation. Responsibilities: 
<ul>
<li>Oversee all aspects of construction project from planning to implementation</li>
<li>Capable of managing multiple projects simultaneously</li>
<li>Supervise onsite personnel and subcontractors</li>
<li>Interface with IOR, contractors, architects, engineers, HCIA, stakeholder, and clients</li>
<li>Negotiate with contractors to receive reasonable order costs</li>
<li>Maintain high standards of workmanship that adhere to original plans and specifications</li>
</ul>
Qualifications: 
<ul>
<li>Minimum 7yrs of experience in the Construction industry; Two(2) of the seven (7) should have responsibility in coordinating healthcare projects with construction values in excess of $8M</li>
<li>Experience with Department of Health Care Access and Information (HCAI) construction/design processes required</li>
<li>Design Build Experience preferred</li>
<li>Strong communication skills</li>
<li>Deadline and detail-oriented</li>
</ul>

Construction Project Manager - Healthcare

<h3>Job Description</h3>
Job DescriptionOverview
 Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. 
Job Description 
 As a Security Officer - Healthcare Unarmed Patrol in San Diego, CA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As an unarmed patrol officer at a healthcare location, you will monitor and patrol assigned areas, helping to deter security-related incidents and contributing to a secure environment for staff and visitors. This driving post involves conducting routine patrols, remaining visible, and delivering exceptional customer service and communication. At Allied Universal, we value teamwork, reliability, and integrity, creating a caring culture where you can make a difference every day. 
Position Type: Full Time
 Pay Rate: $19.00 / Hour 
Job Schedule:
DayTimeTue02:30 PM - 11:00 PMWed02:30 PM - 11:00 PMSat02:30 PM - 11:00 PMSun02:30 PM - 11:00 PM
Why Join Us:
<ul>
<li>Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.</li>
<li>Career Growth: Get paid training and access to career growth opportunities.</li>
<li>Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&amp;D, and disability insurance.</li>
<li>Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.</li>
</ul>
What You'll Do:
<ul>
<li>Provide customer service to clients and visitors by carrying out security-related procedures, following site-specific policies, and responding to emergencies as appropriate.</li>
<li>Respond to incidents and critical situations within the healthcare location in a calm, problem-solving manner.</li>
<li>Conduct regular and random patrols throughout the facility and its perimeter to help to deter unauthorized activity and/or suspicious behavior.</li>
<li>Monitor entrances, exits, and sensitive areas to help to deter unauthorized access and/or breaches.</li>
<li>Document and report any security-related incidents, hazards, or unusual occurrences according to company and site guidelines.</li>
<li>Work closely with staff and visitors to address security-related concerns while maintaining a professional presence at all times.</li>
<li>Participate in training sessions and site drills to remain prepared for emergency response activities.</li>
</ul>
Minimum Requirements:
<ul>
<li>A valid driver's license is required in accordance with Allied Universal driver policy requirements.</li>
<li>A guard card or license is preferred.</li>
<li>Customer service experience is preferred.</li>
<li>Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li>
<li>Possess a high school diploma or equivalent.</li>
<li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li>
<li>Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li>
<li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li>
<li>A valid driver's license will be required for driving positions only.</li>
</ul>
 Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>. 
 If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1499389

Security Officer - Healthcare Patrol

<h3>Job Description</h3>
&amp;#x1F525; Unlock Your Career Potential as a Provider Network Manager! Must have Healthcare experience. 
&amp;#x1F4B0; Competitive Salary: $90,000 - $110,000 Annually
&amp;#x1F3E0; Remote Position (Must reside in South Florida - Miami / Broward / Palm Beach)
 
Ready to drive change in healthcare while working remotely? We’re looking for a dynamic Provider Network Manager to lead and expand the provider network of a leading value-based health company in Miami-Dade County. This is your chance to make a real difference in the lives of patients and providers - while growing your career in one of healthcare’s most innovative sectors.
If you’re an experienced network manager with a passion for building strong relationships and optimizing provider performance, this is your opportunity to be a true leader in the field.
 
What’s In It For You?
<ul>
<li>&amp;#x1F680; Career Growth: Be at the forefront of healthcare innovation in Miami-Dade County with opportunities to grow, lead, and shape the future of provider networks.</li>
<li>&amp;#x1F30D; Real Impact: Ensure quality care for members by optimizing provider partnerships and improving patient access, satisfaction, and outcomes.</li>
<li>&amp;#x1F4BC; Flexibility: Enjoy the freedom of working remotely with the flexibility to manage your own schedule while staying connected to the pulse of the local healthcare landscape.</li>
<li>&amp;#x1F4B8; Competitive Salary &amp; Benefits: We offer a competitive salary range, with a robust benefits package designed to support you and your family’s well-being.</li>
</ul>
 
What You’ll Do:
As the Provider Network Manager, you’ll take the reins in growing and optimizing the provider network in Miami-Dade County. Your leadership will be key to expanding our partnerships, ensuring provider success, and delivering top-tier care to patients.
 
Key Responsibilities:
<ul>
<li>&amp;#x1F331; Network Growth: Spearhead the expansion of the provider network by identifying, negotiating, and onboarding new healthcare providers.</li>
<li>&amp;#x1F4CA; Performance Optimization: Monitor and enhance provider performance across multiple metrics—quality, access, compliance, and business growth. You’ll proactively identify areas for improvement and implement effective strategies.</li>
<li>&amp;#x1F50D; Market Leadership: Become a market expert by keeping your finger on the pulse of regional healthcare trends, local competition, and payer dynamics.</li>
<li>&amp;#x1F4A1; Problem-Solving: Tackle operational challenges head-on, identifying risks and creating actionable solutions to improve performance and outcomes.</li>
<li>&amp;#x1F91D; Relationship Building: Build strong, lasting relationships with healthcare providers and partners, fostering trust and collaboration to ensure ongoing network success.</li>
</ul>
 
What We’re Looking For:
We’re looking for a self-starter who is passionate about driving results and improving the healthcare experience. Here’s what you need to succeed:
<ul>
<li>&amp;#x1F511; Experience: 3+ years in provider network management, healthcare contracting, or practice management. Familiarity with Medicaid, Medicare Advantage, and Exchange programs is essential.</li>
<li>&amp;#x1F4DA; Education: A bachelor’s degree (or equivalent work experience) in Healthcare Administration, Business, or a related field.</li>
<li>&amp;#x1F4AC; Bilingual? Preferred! Fluency in both English and Spanish is highly desirable to meet the needs of the Miami-Dade community.</li>
<li>&amp;#x1F4C8; Skills: Strong negotiation skills, a data-driven approach to problem-solving, and a deep understanding of healthcare regulations, payer structures, and network adequacy.</li>
</ul>
 
Why You Should Join Us:
At our value-based health company, we’re committed to transforming healthcare into a more efficient, patient-centered system. When you join us, you’re not just joining a company—you’re becoming part of a movement to improve healthcare quality, reduce costs, and ensure a better experience for patients and providers alike.
 
Core Values:
<ul>
<li>&amp;#x1F3C5; Excellence: Delivering exceptional care and optimizing network performance.</li>
<li>&amp;#x1F91D; Compassion: Building relationships with empathy and understanding, while keeping patients at the center of everything we do.</li>
<li>&amp;#x1F512; Integrity: Upholding the highest standards of honesty, ethics, and transparency in our work.</li>
<li>&amp;#x1F4AA; Accountability: Taking ownership of outcomes and following through on commitments.</li>
</ul>
 
What You Can Expect:
<ul>
<li>&amp;#x1F4BC; Full-Time Role: Monday through Friday, with occasional evenings or weekends based on provider availability.</li>
<li>&amp;#x1F697; Travel: Travel throughout Miami-Dade County is required (up to 50-60%).</li>
<li>&amp;#x1F4BB; Tech-Enabled: Work remotely with the tools and support needed to thrive.</li>
</ul>
 
Ready to Make an Impact?
If you're ready to join a company that's reshaping the future of healthcare, then we want to hear from you! Apply now and take the next step in your career with us. Together, we’ll change healthcare for the better.

Provider Network Manager - HEALTHCARE

<h3>Job Description</h3>
Job Description
FEFA, LLC is seeking a Customer Service Representative to work remotely with strong customer service experience. Candidates must be computer savvy—able to maneuver between multiple windows and application systems simultaneously—and have the ability to create, copy, edit, save, and send documents utilizing Microsoft Word, Microsoft Excel, and Microsoft Outlook. High-speed internet with a direct connection to a modem and a distraction-free area to work with a professional background is required.
Responsibilities include but are not limited to:
<ul>
<li>Provide excellent Customer Care to our Veterans and Providers.</li>
<li>Answer incoming phone calls from customers and identify the type of assistance needed; includes some Veteran and Provider outreach.</li>
<li>Ask appropriate questions and listen actively to identify specific issues while documenting required information in computer systems.</li>
<li>Assist customers in navigating CCN websites while encouraging and reassuring them to become self-sufficient in using our tools.</li>
<li>Respond to questions from In-Network providers to verify Veteran benefits.</li>
<li>Ensure patient confidentiality when handling all patient health information and records.</li>
<li>Research complex issues across multiple databases, requiring fluency in computer navigation and toggling while confidently and compassionately engaging with callers.</li>
<li>Communicate all issues with leadership.</li>
<li>Respond to or refer incoming calls promptly, pleasantly, and professionally.</li>
<li>Remain in the call queue at all times unless permission to leave is approved.</li>
<li>Process requests in a timely fashion.</li>
<li>Work effectively in a structured, production environment.</li>
<li>Adhere to daily schedules and assignments.</li>
<li>Identify and improve policies/processes.</li>
<li>Contribute to ongoing quality improvement for Veteran and Provider interactions.</li>
<li>Maintain strict member and company confidentiality.</li>
<li>Perform other related duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>High School Diploma / GED (or higher).</li>
<li>Due to work with the federal government, U.S. Citizenship is required for this position</li>
<li>Ability/Flexibility to work any of our 8-hour schedules during regular business hours of 7am–8pm EST, Monday–Friday.</li>
<li>2+ years of experience in a medical or health insurance environment (claims processing, customer service, hospital or provider office, appointment scheduling, etc.).</li>
<li>Knowledge of medical terminology (provider specialties, ICD/CPT codes, etc.).</li>
<li>Proficient in Microsoft Office suite.</li>
<li>Must have a home workspace with a door and no distractions.</li>
<li>Ability to multi-task.</li>
<li>Metric-focused and able to consistently meet productivity standards.</li>
<li>Typing speed of 35 WPM to qualify for soft skills.</li>
<li>Excellent verbal and written communication skills, including strong telephone etiquette and interpersonal skills.</li>
<li>Engaging, outgoing personality.</li>
<li>Strong customer service skills.</li>
<li>Solid organizational skills, flexibility, time management, and attention to detail in a goal-oriented environment.</li>
<li>Experience in a related environment (office, administrative, clerical) using phones and computers as primary job tools.</li>
<li>Must be computer savvy—able to maneuver between multiple windows and application systems simultaneously, and able to create, copy, edit, save, and send documents using Microsoft Word, Excel, and Outlook.</li>
<li>Past customer call center experience desired.</li>
<li>Experience working in a metric production-based environment is a plus.</li>
</ul>
FEFA, LLC is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We offer a competitive compensation package including salary, medical benefits, PTO, holiday pay, and more.

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