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<h3>Job Description</h3>
Job Description
Will Rogers had it figured out when he said, “You never get a second chance to make a first impression”. Our concierges are personable and friendly individuals who play a large role in creating a meaningful first impression of the community by greeting residents and visitors both in person and over the phone.
Join our team at one of our senior living communities offering independent living, assisted living, or memory care, where we put Residents First while being team-focused and quality-centered. We put Residents First, and our team members matter! At Sagora, we invest in and empower our team members to move upward within the company and in their careers. Based on team member surveys, we are certified as a Great Place to Work! Apply now to join our dedicated team that cares, just like you!
Our Core Values areCommitment, Empowerment, Communication, Excellence, and Teamwork! 
Did you know that our name Sagora comes from the combination of two words – Sage, which means wisdom or wise person, and Agora, which means a gathering place. Our communities are a gathering place of wisdom!
Benefits: 
<ul>
<li>Company-paid telemedicine service for all full-time benefit-eligible team members</li>
<li>On-Demand Pay – request a pay advance!</li>
<li>Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more!</li>
<li>Health/ Dental/ Vision/ Disability/ Life Insurance</li>
<li>Flex Spending Account</li>
<li>Dependent Care Flex Plan</li>
<li>Health Savings Account</li>
<li>401(k) Retirement Savings Plan with company matching!</li>
<li>Paid time off and Holiday pay</li>
<li>Team Member Assistance Program – counseling services at the other end of the phone!</li>
<li>Discounted Meal Tickets</li>
<li>Referral Bonus Program – earn money for referring your friends!</li>
<li>Tuition Assistance (for programs directly related to team member's position)</li>
<li>Lasting relationships with our residents who have so much wisdom to share!</li>
</ul>
Position Details:
Community Name: Ansel Park Independent Living
Address: 1200 Orchid Drive, Rocklin, CA 95677
Phone number: (918) 495-3600
Status: PRN / On-Call
Shift(s): 7:00am - 3:30pm, 3:00pm - 11:30pm, 11:00pm - 7:30am
Starting Pay: $18.25
What does a Concierge at Sagora do?
<ul>
<li>Oversee front desk and greet guests</li>
<li>Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain a professional image</li>
<li>Direct calls and take messages as appropriate</li>
<li>Keep lobby area clean and presentable daily</li>
<li>Assist all associates as needed at the front desk</li>
<li>Make rounds around community as necessary for security procedures</li>
<li>Provide basic and accurate information in-person and via phone/email</li>
<li>Respond to emergency boards as needed</li>
</ul>
What do you need to be a Concierge?
<ul>
<li>High school diploma/GED preferred</li>
<li>6 months related experience preferred</li>
<li>Multitasking and time-management skills</li>
<li>Excellent customer service and organizational skills</li>
<li>Competency in Microsoft applications including Word, Excel, and Outlook.</li>
<li>Maintain integrity and confidentiality</li>
<li>Excellent verbal and written communication skills and able to communicate effectively with residents, families, and other team members.</li>
</ul>
Sagora does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Concierge

<h3>Job Description</h3>
Job Description
Designed for the smart traveler, Holiday Inn Express means a clean, consistent, and comfortable stay whenever you need to be there in person. We believe any business or personal journey is worth it when a real connection is part of the story. We're there. So you can be too.
As a family of hospitality and service companies, JDK Management Company is a proud franchisee of Holiday Inn Express as well as several other well-known hotel and restaurant brands. Whether playing on this team for a year or a career, opportunities to learn, grow, contribute, and win are endless!
Holiday Inn Express in Bloomsburg, PA, is seeking an upbeat part-time Front Desk Agent to join its dynamic team! Our ideal candidate has strong communication skills and enjoys working with people.
<ul>
<li>Part-Time, 2nd Shift</li>
</ul>
Job Summary:
<ul>
<li>Process guest reservations and changes, including collecting payment</li>
<li>Provide information about hotel policies, services, and amenities</li>
<li>Maintain all safety and privacy protocols</li>
<li>Respond to guest needs, special requests, and complaints; alert the appropriate manager to potential issues as needed</li>
<li>Assist other team members in various assignments</li>
<li>Maintain cleanliness of front desk and lobby as needed</li>
</ul>
Requirements
<ul>
<li>High school diploma or equivalent</li>
<li>Some weekend and holidays required</li>
<li>Ability to stand for long periods</li>
<li>Lift/carry up to 50 lbs.</li>
<li>Must have sound judgment and discretional skills and be able to work with little or no supervision</li>
<li>Proficient with standard Windows-based computer programs, including Microsoft Word and Excel</li>
<li>Must be able to operate basic office machines, i.e., copier, fax, printer, phones, etc.</li>
<li>Organization and time management skills are required</li>
<li>Excellent communication and interpersonal skills with the ability to interact with many types of personalities</li>
</ul>
Benefits
<ul>
<li>Competitive wages</li>
<li>Discount Program</li>
<li>Medical insurance - based on benefits eligibility of employment status</li>
<li>Dental and vision plans - based on benefits eligibility of employment status</li>
<li>Paid Time Off (PTO)</li>
<li>401(k) Plan with company match</li>
<li>Advancement opportunities</li>
<li>Commitment to professional development</li>
<li>Fun, fast, and friendly TEAM work environment</li>
</ul>
 
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required for personnel so classified. -EOE-

Front Desk Agent | Holiday Inn Express

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Wellness resources</li>
</ul>
 Benefits/Perks 
<ul>
<li>Competitive Hourly Pay</li>
<li>Career Growth Opportunities</li>
<li>Fun and Energetic Environment</li>
<li>Discount on Products and Services </li>
</ul>
Job Summary Immediate part -time front desk receptionist/concierge position available for a friendly, welcoming individual to join our team! As the receptionist/concierge for our busy spa, you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, answer phone calls, handle small admin. duties, as well as attend to the needs of customers throughout their wellness visits. The ideal candidate has a cheerful, eager disposition, excellent communication, and computer skills, and is capable of multitasking. This is a great hands-on opportunity for a organized, efficient person in a healing, professional environment prior customer service/hospitality experience. Hours needed are Fridays 1pm-close and Mondays 8:30-1pm. Additional hours may be available for flexible individual schedules on Thursdays and/or vacation coverage throughout the summer. Serious Inquiries only. Job Summary Immediate front desk receptionist part-time job position availableat Insideout Health &amp; Wellness located in Wenham, Mass. Insideout is a well-established, growing center serving the health and wellness needs of our local community through alternative therapies. We are looking for a team-oriented, organized and eager individual to help with front desk, small administrative duties and office management. The ideal candidate would be computer savvy and have prior customer service/hospitality experience. Responsibilities 
<ul>
<li>All front desk duties, office management and providing superior customer service</li>
<li>Answering phones and booking appointments through our POS system</li>
<li>Taking payments</li>
<li>Educating clients and answering questions about treatments, modalities</li>
<li>Providing any customer service as needed for clients and practitioners</li>
<li>Maintain the aesthetic of the center in terms of light cleaning (vacuuming/sweeping, dusting, and disinfecting frequently touched surfaces)</li>
<li>Maintain inventory</li>
<li>Updating the database and maintaining records</li>
<li>Running errands</li>
<li>Expand our presence in the community thru social media marketing</li>
<li>Assisting with other advertising/marketing avenues</li>
<li>Problem solving in daily operations</li>
</ul>
 Requirements 
<ul>
<li>Comfortable working both Independently and as part of a Team</li>
<li>Social and Positive Attitude</li>
<li>Outstanding Work Ethic</li>
<li>Customer Service Experience</li>
<li>Strong Communication Skills</li>
<li>Marketing/Sales Experience</li>
<li>Ability to Multi-task and learn software quickly</li>
<li>Must be Reliable and Self-motivated</li>
<li>Like-minded in Living a Healthy Lifestyle</li>
<li>Must be able to stand for long periods, reach, bend, squat, and use hands and fingers for various duties.</li>
<li>Must have experience typing efficiently</li>
<li>Experience in a spa setting or similar business</li>
</ul>
 Qualifications 
<ul>
<li>Previous marketing/sales experience desired</li>
<li>Exceptional communication skills</li>
<li>Familiarity with common computer programs such as the Microsoft Office suite and Adobe suite</li>
<li>Experience using Booker POS program desired</li>
</ul>
 Responsibilities 
<ul>
<li>Greet guests as they arrive at the spa</li>
<li>Answer phone calls and schedule appointments</li>
<li>Assist with maintaining a clean and inviting environment</li>
<li>Provide general customer service and attend to the needs of customers throughout their services </li>
</ul>
Qualifications 
<ul>
<li>Two or more years of customer service experience is preferred</li>
<li>Previous experience as a receptionist is preferred</li>
<li>Excellent communication skills with a focus on customer service</li>
<li>Strong work ethic and positive attitude</li>
<li>Familiar with computers and scheduling software</li>
<li>Excellent multi-tasking skills </li>
</ul>

Front Desk Spa Receptionist

<h3>Job Description</h3>
Job Description
Hotel:
Elk Grove Hampton Inn &amp; Suites 2305 Longport Ct Elk Grove, CA 95758 Front Desk Associate Full time
Starting Compensation
$18
Expected Job Closing Date:
2025-06-13
Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.
 
Atrium SPIRIT - Where teamwork, passion, &amp; appreciation ignites service excellence.
What's in it for you?
The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
<ul>
<li>Career Growth &amp; Learning - 40% of our management hires are internal promotions!</li>
<li>Invest in Your Future - 401(k) plan with company match.</li>
<li>Comprehensive Health Coverage - Medical, dental, and vision insurance options.</li>
<li>Paid Time Off &amp; Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations</li>
<li>Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.</li>
<li>Purpose &amp; Impact - Make a difference through Atrium's community service and volunteer programs.</li>
</ul>
Job Description
Atrium SPIRIT - Where teamwork, passion, &amp; appreciation ignites service excellence.
 Join us at Hampton Inn &amp; Suites-Elk Grove and Atrium Hospitality, where we're dedicated to fostering excellence! With 110 rooms and 650 square feet of Event Space. Our environment celebrates the unique contributions of each team member, encouraging authenticity and championing our diverse and inclusive culture. Together, let's deliver exceptional guest experiences, guided by our core values: Service, Perseverance, Innovation, Respect, Inclusion, and Teamwork. Join a workplace that makes a difference by supporting local non-profit organizations year-round. Grow personally and professionally with a company that invests in your development. If you're ready for adventure and eager to thrive within a supportive company, Atrium Hospitality and Hampton Inn &amp; Suites-Elk Grove welcome you!
<ul>
<li>Located next to I-5</li>
<li>FREE Parking</li>
<li>FULL Benefits after 90 days</li>
<li>PAID Vacation Time</li>
<li>Dailypay</li>
</ul>
PAY RATE: $18.00 - $20.06 per hour (BOE)
**Weekend availability is required for this position (Friday, Saturday, Sunday)**
At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests.
We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
This role plays an important part in our culture:
Service:
<ul>
<li>Provide exceptional customer service by being engaging and taking sincere interest</li>
<li>Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established</li>
<li>You will assist guests with sending and receiving faxes, packages and mail</li>
</ul>
Perseverance:
<ul>
<li>Help to resolve problems through recovery when things aren't quite right</li>
</ul>
Inclusion: 
<ul>
<li>You will be committed to the equitable treatment of all associates and guests as well as equal access to opportunities and resources for all, at every level of the organization.</li>
</ul>
Respect: 
<ul>
<li>You will value everyone's contribution to the team, and we will value your contribution as a key part of our success</li>
</ul>
Innovation: 
<ul>
<li>You will look for ways to become an expert on the local area, being able to answer inquires pertaining to hotel services, registration, shopping, dining, and travel directions</li>
</ul>
Teamwork: 
<ul>
<li>As needed, fulfill all job responsibilities expected of Shuttle Driver and Concierge Attendant</li>
<li>Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information</li>
</ul>
What do we need from you to be successful in this role?
<ul>
<li>High school diploma or equivalent </li>
<li>Customer service is our top priority, consistently being awarded JD Powers Customer service awards. Being on our team means you have a strong desire to make an impact on other people</li>
<li>This role interacts with guests and team members all day, they must have excellent verbal and written communication skills and be able to communicate with an outgoing and engaging personality.</li>
<li>The hotel operates off a Property Management System and the front desk agents work in that system all day long, someone with the ability to pick up computer skills easily is necessary</li>
<li>The front desk role is at the center of attention to all hotel guests and requires someone to be able to stand for the duration of the shift</li>
<li>Hotels operate 24 hours a day, 7 days a week. Our teams must be flexible with respect to working days, early mornings, evenings, weekends, and holidays.</li>
</ul>
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: <a href="https://www.atriumhospitality.com/privacy-policy" target="_blank">https://www.atriumhospitality.com/privacy-policy</a>

Front Desk Associate

<h3>Job Description</h3>
Job Description 
Holiday Inn Express &amp; Suites, in East Peoria, is currently adding a Part-Time, Front Desk Agent to our team! 
Shift Hours: 2pm-10pm , 3pm-11pm, and 4pm-12am Scheduled Days: 2-3 Days a Week
Must be able to work Tuesdays and Thursdays and have some weekend availability. 
 
Who We Are:
Frontier Hospitality Group has been locally owned since 1950. We operate five hotels across four fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.
Essential Duties and Responsibilities:
<ul>
<li>Provides high-quality customer service. </li>
<li>Handles guest reservations.</li>
<li>Answers and transfers phone calls.</li>
<li>Handles guest check-ins and outs along with questions, complaints, etc. </li>
<li>Other duties as required with the department.</li>
</ul>
Qualifications and Requirements:
<ul>
<li>Previous hotel or relevant customer service experience</li>
<li>Proficient in Microsoft Excel, Word, and Outlook</li>
<li>Ability to work weekends</li>
</ul>
Hotel Address: 1100 Bass Pro Drive, East Peoria, IL
EOE/AA/Disabled Veteran

Hotel Front Desk Guest Agent - Part Time, Second Shift

<h3>Job Description</h3>
Job Description
Starting at $15.00 an hour! 
In this role you will:
Be responsible for ensuring all aspects of the check-in &amp; check-out process are handled in an organized and efficient manner including collecting co-pays and patient balances, obtaining credit card on file agreements, preparing paperwork at the start and end of the clinic days to allow for a smooth patient flow while providing excellent customer service. 
Key Responsibilities:
<ul>
<li>Ensuring office/zone is prepared to receive patients by turning on lights, unlocking front doors, and ensuring appropriate sign in sheets are placed in clipboards on the front desk counter. </li>
<li>Greeting patients upon arrival by smiling, introducing yourself to the and welcoming new patients to our practice.</li>
<li>Informing patients of any delays in clinic/wait times.</li>
<li>Providing patient with the intake tablet and instructions on how to use the tablet. </li>
<li>Assist patients having difficulty using the tablet.</li>
<li>Ensuring the patients have completed all the required intake information. </li>
<li>Obtain and ensure the patients photo identification and insurance card(s) match the information in the patients Athena account. Scan any new insurances insurance cards and email Benefit Department with any changes. </li>
<li>Verifying a valid authorization is present in the patients account in Athena. </li>
<li>Ensuring the patients insurance benefits have been verified within the past 90 days. </li>
<li>Collecting all co-pays, deductibles, co-insurance, and outstanding patient balances.</li>
<li>Inform patients of credit card on file process and obtain signed agreements.</li>
<li>Begin check in process in Athena.</li>
<li>Print any financial agreements or advanced beneficiary notices and obtain patients signature.</li>
<li>Upload any outside patients imaging cds into Medview PACs system. </li>
<li>Preparing all paperwork for next days clinic.</li>
<li>Schedule patients follow up appointments </li>
<li>Complete end of day batches.</li>
<li>Process any required disability form payments.</li>
<li>Scan daily batches in Z drive and forward any documents for scanning to Patient Records.</li>
<li>Ensuring clinics run smoothly by informing Zone Lead or Supervisor of any problems or issues to ensure they are quickly resolved. </li>
<li>Assure compliance with all company plans, policies and procedures set forth by the Florida Orthopaedic Institute</li>
<li>All other duties as assigned.</li>
</ul>
About You:
<ul>
<li>High School Diploma </li>
<li>2 years experience in a medical environment</li>
<li>Intermediate data entry skills</li>
<li>Excellent customer service and communication skills.</li>
<li>Must be organized and able to multitask</li>
</ul>
We'd Love It If You Also Had:
<ul>
<li>2 years experience in Ortho</li>
<li>Athena EMR experience</li>
<li>Spanish Bi-Lingual a Plus!</li>
</ul>
At FOI our goal is to provide our patients with world-class orthopedic care.
Our mission of providing the best care encompasses not only the care the physician provides, but all medical and administrative aspects of the patients encounter with Florida Orthopaedic Institute (FOI) as well. Every staff member plays a vital role in this mission. We take pride in receiving the Patriot Award from the Department of Defense for the support that we give to National Guard and Reserve members who are employed by FOI. We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all. Florida Orthopaedic Institute conforms to the spirit as well as to the letter of all applicable laws and regulations.
What we offer:
<ul>
<li>Full time opportunities available, with room for career growth and advancement.</li>
<li>Excellent job security and stability, to promote an optimal work life balance.</li>
<li>Be part of this dynamic and growing high level Clinic Services team!</li>
</ul>

Front Desk Representative - Cypress

<h3>Job Description</h3>
Additional InformationPay: $22.28/hour Job Number25077439 Job CategoryRooms &amp; Guest Services Operations LocationThe Ritz-Carlton Lake Tahoe, 13031 Ritz Carlton Highlands Court, Truckee, California, United States, 96161VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management 
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $22.28 to $22.28 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. &nbsp;Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.&nbsp;
 &nbsp;
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
 &nbsp; Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. &nbsp; Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. &nbsp; In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Guest Experience Expert

<h3>Job Description</h3>
Job DescriptionFrom comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown – and start your unstoppable career here.
 
This is a full time position with varied hours between 1st and 2nd shift. Weekend availability is required.
This position is eligible for full benefits (medical, dental &amp; vision), DailyPay, 401K, paid vacation, free downtown parking, free employee meals, hotel and restaurant discounts and more.
 
SUMMARY 
The ideal candidate for this position will provide the highest level of service for all our guests. This position includes working in areas like front Desk, AYS (phone system station), and occasionally concierge lounge as needed. The applicant must have a teamwork attitude and strong attention to details, skills necessary to ensure exceptional customer service experiences in all interactions with guests and other employees. 
 
ESSENTIAL FUNCTIONS
• Operate Marriott International’ FSPMS Property Management System.
• Check-in and checkout large volume of guests.
• Manage phone calls from guestrooms/outside lines.
• Follow cash handling/banking outlined by Accounting. 
• Take Ownership to resolve guest concerns at first contact.
• Attend departmental meetings.
• Follow AHC handbook policies and standard operating procedures.
• Maintain active and open communication with various hotel departments and outlets: Guest Services, Housekeeping, Engineering, etc.
• Provide basic knowledge of Grand Rapids area, such as, directions, dining or shopping recommendations, for example
• Ensuring the quality and level of service in this location is complaint to the JW Marriott Brand Standards.
• Reads or listens to the JW Marriott’s daily rehearsal each day.
• Uses other AHC hotels and staff as resources.
• Complete all daily responsibilities/cleaning task list.
• Reporting any unusual behavior or issues to management.
 
DAILY RESPONSIBILITIES
• Daily check-in/out. 
• Use internal phone system to answer, transfer and assist callers as needed.
• Perform general office administration tasks as needed
• Handling confidential guest information.
• Follow our hotel green policies.
• Handling of trash/recyclables items in proper manner.
• Follow AHC guest service standards.
• Actively work with department staff, while following all departmental rules.
• Any other additional responsibilities assigned by the Hotel Leadership.
 
QUALIFICATIONS
• Must be able to stand for 8 hours
• Proficient verbal and written communication required
• Proficiency using the Microsoft Office Suite.
• Familiarity with Guest Satisfaction Systems like Medallia. 
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 
EDUCATION and/or EXPERIENCE 
• High school diploma or equivalent required
• Salesforce/GXP system knowledge is preferred.
• Hospitality Degree from a higher education institution is preferred.
• Related experience is required.

Front Desk Agent - Full Time

<h3>Job Description</h3>
Job Description
ABOUT US:
Palos Verdes Golf Club is a private club located in the middle of an 800-acre parkland preserve overlooking Santa Monica Bay with ocean views visible from several holes. Established in 1924, the golf course has long been referred to as "a hidden gem" and the clubhouse is a designated historical building by the Palos Verdes Historical Society.
BENEFITS:
<ul>
<li>401k with Club match</li>
<li>Paid Sick Leave</li>
<li>Employee discounts</li>
<li>Eligible for the Club's Scholarship Program</li>
<li>Great location and great people!</li>
</ul>
ESSENTIAL DUTIES INCLUDE BUT ARE NOT LIMITED TO: 
<ul>
<li>Approach all interaction with Members, guests, and colleagues in a courteous, service-oriented &amp; professional manner</li>
<li>Remain attentive, friendly, helpful, courteous, and respectful to Members, guests, managers and fellow employees at all times</li>
<li>Seat Members and Guests according to the established floor plan or their preferred seating if possible</li>
<li>Answer the phone and input Member/Guests reservations into the reservation system</li>
<li>Make daily calls to Members/Guests to confirm their upcoming reservations</li>
<li>Promptly greet guests as they enter the Clubhouse and dining area, introducing yourself and providing your first name</li>
<li>Ensure overall guest satisfaction; communicate all guests' feedback promptly to management</li>
<li>Perform other duties as assigned and assist wait staff as needed</li>
</ul>
QUALIFICATIONS AND SKILLS:
<ul>
<li>English/Spanish bilingual ability a plus</li>
<li>Excellent Member and guest-relation communication skills</li>
<li>Basic knowledge of POS systems</li>
<li>Basic math skills</li>
<li>Dynamic outgoing personality; articulate, friendly, punctual, and proactive</li>
<li>Comfortable working with a team in a fast-paced environment</li>
<li>High level of client services, professionalism, and attention to detail; professional appearance appropriate for a premier country club</li>
<li>Ability to work weekends &amp; Holidays and all shifts according to your availability provided at the time of hire</li>
</ul>
EXPERIENCE AND EDUCATION:
<ul>
<li>Minimum 1 year host/hostess or food service experience in an upscale restaurant environment; fine dining and/or country club experience highly preferred</li>
<li>High school diploma or equivalent</li>
<li>Basic knowledge of food and beverage operations</li>
<li>Serv-Safe certified; RBS certified</li>
<li>CPR certified a plus</li>
</ul>
 
Background check and pre-employment drug screening required 
 Job Posted by ApplicantPro

Host/Hostess

<h3>Job Description</h3>
Job Description$15.00 - $25.00 hourly based on experienceResponsibilities
<ul>
<li>Full Time</li>
<li>Manager on duty when General Manager is not present. Role title Key Hourly</li>
<li>Oversees general operations, employee responsibilities, and customer interactions.</li>
<li>Handles daily finances.</li>
</ul>

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