Job Description
Job Description
ABOUT US:
Palos Verdes Golf Club is a private club located in the middle of an 800-acre parkland preserve overlooking Santa Monica Bay with ocean views visible from several holes. Established in 1924, the golf course has long been referred to as "a hidden gem" and the clubhouse is a designated historical building by the Palos Verdes Historical Society.
BENEFITS:
- 401k with Club match
- Paid Sick Leave
- Employee discounts
- Eligible for the Club's Scholarship Program
- Great location and great people!
ESSENTIAL DUTIES INCLUDE BUT ARE NOT LIMITED TO:
- Approach all interaction with Members, guests, and colleagues in a courteous, service-oriented & professional manner
- Remain attentive, friendly, helpful, courteous, and respectful to Members, guests, managers and fellow employees at all times
- Seat Members and Guests according to the established floor plan or their preferred seating if possible
- Answer the phone and input Member/Guests reservations into the reservation system
- Make daily calls to Members/Guests to confirm their upcoming reservations
- Promptly greet guests as they enter the Clubhouse and dining area, introducing yourself and providing your first name
- Ensure overall guest satisfaction; communicate all guests' feedback promptly to management
- Perform other duties as assigned and assist wait staff as needed
QUALIFICATIONS AND SKILLS:
- English/Spanish bilingual ability a plus
- Excellent Member and guest-relation communication skills
- Basic knowledge of POS systems
- Basic math skills
- Dynamic outgoing personality; articulate, friendly, punctual, and proactive
- Comfortable working with a team in a fast-paced environment
- High level of client services, professionalism, and attention to detail; professional appearance appropriate for a premier country club
- Ability to work weekends & Holidays and all shifts according to your availability provided at the time of hire
EXPERIENCE AND EDUCATION:
- Minimum 1 year host/hostess or food service experience in an upscale restaurant environment; fine dining and/or country club experience highly preferred
- High school diploma or equivalent
- Basic knowledge of food and beverage operations
- Serv-Safe certified; RBS certified
- CPR certified a plus
Background check and pre-employment drug screening required
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