Hotel Front Desk Guest Agent - Part Time, Second Shift

Job Description

Job Description

Holiday Inn Express & Suites, in East Peoria, is currently adding a Part-Time, Front Desk Agent to our team!

Shift Hours: 2pm-10pm , 3pm-11pm, and 4pm-12am Scheduled Days: 2-3 Days a Week

Must be able to work Tuesdays and Thursdays and have some weekend availability.

Who We Are:

Frontier Hospitality Group has been locally owned since 1950. We operate five hotels across four fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.

Essential Duties and Responsibilities:

• Provides high-quality customer service.
• Handles guest reservations.
• Answers and transfers phone calls.
• Handles guest check-ins and outs along with questions, complaints, etc.
• Other duties as required with the department.

Qualifications and Requirements:

• Previous hotel or relevant customer service experience
• Proficient in Microsoft Excel, Word, and Outlook
• Ability to work weekends

Hotel Address: 1100 Bass Pro Drive, East Peoria, IL

EOE/AA/Disabled Veteran