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<h3>Job Description</h3>
Job Description
Job Title: Project Coordinator
Location: Washington, DC (Hybrid – 2 days/week on-site)
Industry: Nonprofit / Program Support
Pay: $20–$25/hour
Type: Contract (4 months)
Hours: Monday–Friday, 8:00 AM – 4:30 PM (40 hours/week)
Background Check: Required
 
About Our Client:
 Addison Group is partnering with a respected nonprofit organization focused on driving programmatic impact through research, education, and public service. The organization supports a broad community of professionals and stakeholders, working to improve access, awareness, and outcomes in its mission-driven sector.
 
Job Description:
 We are seeking a detail-oriented and proactive Project Coordinator to support a cross-functional team working on strategic initiatives. This contract position will assist with managing timelines, tracking deliverables, supporting documentation efforts, and coordinating stakeholder engagement. Ideal for candidates who enjoy balancing administrative support with project-based work in a collaborative and mission-aligned environment.
 
Key Responsibilities:
<ul>
<li>Provide administrative and project support to team leads and stakeholders</li>
<li>Help manage timelines, track progress, and update project documentation</li>
<li>Prepare agendas, compile meeting materials, and take meeting notes</li>
<li>Conduct research and gather information relevant to ongoing initiatives</li>
<li>Maintain data entry and project tracking tools for consistency and clarity</li>
<li>Coordinate with internal departments and external partners as needed</li>
<li>Support the successful execution of milestones outlined in the project workplan</li>
<li>Handle multiple tasks while meeting established deadline</li>
</ul>
Qualifications:
<ul>
<li>3+ years of experience in project coordination, operations, or administrative support</li>
<li>Strong organizational and time management skills</li>
<li>Excellent written and verbal communication skills</li>
<li>High attention to detail and ability to work independently</li>
<li>Comfortable using Microsoft Word, Excel, and PowerPoint (SharePoint a plus)</li>
<li>Prior experience supporting nonprofit, public health, or education-based programs is a plus</li>
<li>Bachelor’s degree preferred (or equivalent experience)</li>
<li>COVID-19 vaccination may be required based on workplace policies</li>
</ul>
Additional Details:
<ul>
<li>Start Date: May 2025</li>
<li>Contract Duration: 4 months (with potential for extension)</li>
<li>Work Model: Hybrid (2 days/week in office, 3 remote)</li>
<li>Location: Washington, DC</li>
</ul>
Perks:
<ul>
<li>Work with a collaborative and mission-driven team</li>
<li>Gain exposure to impactful projects with national reach</li>
<li>Build experience in program management and cross-functional coordination</li>
<li>Flexible hybrid schedule supports work-life balance</li>
<li>Opportunity to contribute to meaningful organizational initiatives</li>
<li>﻿Benefits: Medical, Dental, Vision, 401K</li>
</ul>

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Project Assistant

<h3>Job Description</h3>
Job Description
American Electric/Olgoonik is an Equal Opportunity Employer
Overview
Assist in preparation with estimates, invoicing and submittals for telecom construction projects. Ability to take initiative and work independently while also collaborating in a team environment, excellent interpersonal and written communication skills for working with the internal team, vendors, subcontractors and clients.
Primary Responsibilities:
<ul>
<li>Follow company standard operating process and procedures for estimating and pre- construction.</li>
<li>Assists with the duties of estimating all aspects of Telecom construction.</li>
<li>Assist with generating a detailed and accurate take off, BOM, proposals.</li>
<li>Assist with opening work orders.</li>
<li>Assist with invoicing.</li>
<li>Read, understand proposal specifications and construction plans, from all trades as applies to own work.</li>
<li>Be able to take off Telecom equipment, components, devices, attachments methods, pathways and enter estimating software.</li>
<li>Assist in preparing bids either from conceptual stage, design assist, or plan and specifications.</li>
<li>Assist in preparing proposal letters and bid forms.</li>
<li>Participate in client scope review meetings, pre-bid job meetings, and site surveys.</li>
<li>Communicate with vendors for material and equipment pricing, and quotes.</li>
<li>Accurately turnover the project to the construction team.</li>
<li>Participate in post-project reviews to improve estimating methods and procedures.</li>
<li>Perform other related duties as assigned to ensure efficient and effective completion of projects.</li>
<li>Project objectives, policies, procedures.</li>
<li>Project Support on to manage CO’s, logs, schedule.</li>
<li>Represent American Electric.</li>
<li>Assist manager with procurement and subcontractors.</li>
<li>Enforce AE company policies, procedures, and standards.</li>
<li>Able to identify issues and help come up with solutions with Foreman/General Foreman.</li>
</ul>
Supervisory Responsibilities:
<ul>
<li>There are no supervisory responsibilities associated with this position.</li>
</ul>

Education and/or Experience:
<ul>
<li>Bachelor's degree in business administration, project management, or a related field preferred.</li>
<li>Proven experience in an administrative role, preferably in a project management environment.</li>
</ul>

Objective Measures of Performance:
<ul>
<li>Financial – Assist Manage to Project Budget</li>
<li>Achieve target GP margin on estimating jobs turned over</li>
</ul>
Operations
<ul>
<li>Project Support
<ul>
<li>Quality and accuracy of estimating take-off Use of Conest estimating software Completes estimating assignments on time</li>
<li>Client Relations – Provide Value to our Clients</li>
</ul>
</li>
</ul>
Key Targeted Results (KTR):
<ul>
<li>Financial – Award GP margin vs Budget GP margin</li>
<li>Positive supervisor review on Conest us</li>
<li>Quarterly self bid volume Award ratio 15%</li>
<li>Client Relations Supervisor &amp; Client joint performance review</li>
</ul>

Knowledge, Skills, and Abilities:
<ul>
<li>Excellent organizational and time management skills.</li>
<li>Strong attention to detail and accuracy.</li>
<li>Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).</li>
<li> Ability to work independently and as part of a team.</li>
<li> Effective communication skills, both written and verbal.</li>
<li> Ability to prioritize tasks and manage multiple projects simultaneously.</li>
<li> Knowledge of project management software/tools is a plus.</li>
<li> Flexibility to adapt to changing priorities and deadlines.</li>
</ul>
 Location: Oahu, Hawaii Employment Type: Full-time Salary: 65-75K Benefits: American Electric health insurance, retirement plans, etc. How to Apply: Please send your resume and cover letter to <a href="mailto:careers@americanelectric.com" target="_blank">careers@americanelectric.com</a>

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be able to occasionally stand; walk; sit; use hands and/or fingers to handle, or feel objects, tools or controls; operate office equipment, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear. The employee must occasionally lift and or move up to 25 pounds.
Work Environment:
General office environment. Some travel both domestically and internationally required based on business demands.
American Electric/Olgoonik is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local laws. As an Alaska Native Corporation, Olgoonik provides hiring preference to Olgoonik shareholders, descendants, and their spouses to the extent allowed by law.

<h3>Job Description</h3>
Job Description
Project Management Assistant
Winston-Salem, NC, USA
Full-time/Permanent
Job Requirements
We are seeking a driven and tech-savvy fresh graduates to join our dynamic team to work along with our customer. This role offers a unique opportunity to gain practical experience in the engineering field while contributing to impactful projects. The engineer will support various tasks like scheduling, monitoring &amp; control, coordinating with relevant stake holders managing the projects, with a focus on achieving business objectives.
Responsibilities:
<ul>
<li>Responsible for managing projects effectively to meet financial and commercial aspects</li>
<li>Develop project plans as vital to successfully complete the project</li>
<li>Facilitate workshops with key stakeholders</li>
<li>Identify and prioritize the tasks assessing the volume of work</li>
<li>Initiate the project through required formalities and internal/external kickoff meetings</li>
<li>Creating long and short-term project plans and setting targets for milestones</li>
<li>Prepare commercial information for regular project reporting/project status discussions/milestone reviews (deadlines, costs, quality, cash collection).</li>
<li>Liaise with clients, suppliers, subcontractors, and management to develop relationships that are conducive to the successful completion of the project</li>
<li>Conduct Lessons Learned meetings for all projects; identify corrective actions and best practices and solicit a Customer Satisfaction Survey as part of the contract closure process</li>
<li>Support preparing budgets and forecast for projects (e.g. Order Entry, Revenue, Gross Margin).</li>
<li>Establish a contact plan and governance rhythm</li>
<li>Ability to analyze information and provide reports and feedback to project team members and management.</li>
<li>Assess Risks and come up with a mitigation plan</li>
</ul>
Work Experience
We’re excited to talk to you if:
<ul>
<li>AS or BS in Mechanical or Manufacturing Engineering</li>
<li>Exceptional organizational, time management and communication skills</li>
<li>Good computer skills, including Microsoft Word, Excel, and Outlook required</li>
<li>MS Project Experience is a plus</li>
<li>Experience in JIRA, Mendix ,Python programming is a plus</li>
</ul>
Company DescriptionWe are Quest Global. We’re in the business of engineering, but what we’re really building is a brighter future. It’s not just what we do, but why we do it that makes us different. We believe engineering has the unique opportunity to solve the problems of today that stand in the way of tomorrow. For 28 years, we have strived to be the most trusted partner for the world’s hardest engineering problems. As a global organization headquartered in Singapore, we live and work in 17 countries, with 56 global delivery centers, driven by 18,000+ extraordinary employees who make the impossible possible every day. Quest Global brings deep industry knowledge and digital expertise to deliver E2E global product engineering services. We bring together technologies and industries alongside the contributions of diverse individuals and their areas of expertise to solve problems better, faster. This multi-dimensional approach enables us to solve the most important and large-scale challenges across the Aerospace &amp; Defense, Auto 
<h3>Company Description</h3>
We are Quest Global. We’re in the business of engineering, but what we’re really building is a brighter future. It’s not just what we do, but why we do it that makes us different. We believe engineering has the unique opportunity to solve the problems of today that stand in the way of tomorrow. For 28 years, we have strived to be the most trusted partner for the world’s hardest engineering problems. As a global organization headquartered in Singapore, we live and work in 17 countries, with 56 global delivery centers, driven by 18,000+ extraordinary employees who make the impossible possible every day. \r\n\r\nQuest Global brings deep industry knowledge and digital expertise to deliver E2E global product engineering services. We bring together technologies and industries alongside the contributions of diverse individuals and their areas of expertise to solve problems better, faster. This multi-dimensional approach enables us to solve the most important and large-scale challenges across the Aerospace &amp; Defense, Auto

Project Management Assistant

<h3>Job Description</h3>
Job Description
SUMMARY 
Bering Straits Professional Services (BSPS), a company within the BSNC family is currently seeking a qualified Tier II Helpdesk/Technical Support Specialist for a contract in Washington D.C. The Computer Support Specialist - Journeyman will work with our government client at their service desk. This is a full-time position in which the ideal candidate will work with other Helpdesk team members to provide customer support to the government user community 
The Service Desk provides on-site support for OPM’s enterprise IT environment, including all user endpoints and associated business productivity devices. Support shall be available on-site from 6:00 AM to 5:00 PM, five (5) days per week and the ideal candidate will work on a shift that supports this.
To deliver these services, the contractor shall provide on-site technical support services under the direction and oversight of the client. All Service Desk operations shall be subject to Government review, guidance, and final approval. The Government retains the authority to prioritize incidents, escalate service requests, assign tasks, and redirect contractor personnel as needed.
Applicants will be contacted via phone or email within ten (10) business days of submittal. 
ESSENTIAL DUTIES &amp; RESPONSIBILITIES
The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. 
The Service Desk shall serve as the initial point of contact for all IT service requests, either resolving the request or coordinating the response with other third-party providers or designated OPM staff. The Government shall retain authority over ticket triage processes, escalation paths, and assignment of service priorities.
Technical support services include identifying,
<ul>
<ul>
<li>analyzing, and resolving hardware and software-related issues, including but not limited to:</li>
<li>password resets,</li>
<li>troubleshooting,</li>
<li>fault isolation,</li>
<li>problem management,</li>
<li>hardware/software evaluation,</li>
<li>testing,</li>
<li>installation,</li>
<li>root cause analysis,</li>
<li>hardware maintenance.</li>
</ul>
</ul>
<ul>
<li>Provide Desktop Support services to the government user community.</li>
<li>Respond to IT incidents and requests that have been assigned.</li>
<li>Interface with and create tickets for customers while working directly with them in an office environment or over the phone.</li>
<li>Maintain work logs in a clear and professional manner</li>
<li>Manage customer relationships from reported incident through resolution.</li>
<li>Meet all Service Level Agreements (SLA) as listed in the Service Level Management Plan.</li>
<li>Assist in developing and implementing permanent resolutions to reoccurring problems</li>
<li>Troubleshoot and resolve user incidents and requests dealing with the Microsoft operating system, Active Directory, Microsoft Office Suite, iPhone, VPN, 2 Factor Authentication and all client owned COTS and GOTS products.</li>
<li>High-level Knowledge of PC Hardware, networking, and a good working knowledge of Windows 7 and 10.</li>
<li>High-level knowledge of Office 2010+, especially Word, Excel and Outlook.</li>
<li>Deploy hardware and software </li>
<li>Escalate tickets to Tier 3 Technicians/Support Groups in the event that an incident or request cannot be resolved at the Tier 2 level.</li>
<li>Troubleshoot and resolve user incidents and requests dealing with client owned hardware and peripherals.</li>
<li>Assist in the asset management process</li>
<li>Create and/or revise Standard Operating Procedures (SOP).</li>
<li>Adhere to all client policies and procedures.</li>
<li>Assist with evaluating/testing/recommending new technologies for the agency.</li>
<li>Provide support to Tier 1 queues per Surge Plan Procedures.</li>
</ul>
QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Required (Minimum Necessary) Qualifications (applies to both this section and KSAO’s)
<ul>
<li>2-3 years’ experience in technical Help Desk environment.</li>
<li>2-3 years’ experience working within an Active Directory environment</li>
<li>2-3 years’ experience in troubleshooting issues with a modern Windows operating system</li>
<li>2-3 years’ experience with troubleshooting issues within the Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access, Visio and Project)</li>
<li>2-3 years’ experience with the following: Internet Explorer, VPN, 2 Factor Authentication</li>
<li>Experience with LAN/WAN connectivity, troubleshooting, design, evaluation and / or documentation is desirable</li>
<li>Experience with hardware components such as hard drives, power supplies, and motherboards.</li>
<li>Ability to support the following: </li>
<ul>
<li>Lenovo customer equipment</li>
<li>MS Windows 7 or 10</li>
<li>MS Office 2010 or higher</li>
<li>Standalone, networked and Multi-Functional Device printers</li>
<li>Cisco telephones</li>
<li>Smartphones (iPhone and Android)</li>
<li>Remote access technology including: DirectAccess, VMWare, VPN, etc.</li>
<li>AirWatch or equivalent mobile device management</li>
<li>System Center</li>
</ul>
</ul>
Knowledge, Skills, Abilities, and Other Characteristics 
<ul>
<li>Excellent oral and written communication skills.</li>
<li>Excellent phone etiquette.</li>
<li>Strong technical aptitude including excellent troubleshooting skills.</li>
<li>Ability to work with users that have limited technical knowledge.</li>
<li>Ability to instruct users utilizing verbal communication.</li>
<li>Ability to work in a fast-paced, dynamic environment.</li>
<li>Ability to interface with all levels of management.</li>
<li>Excellent time management, scheduling, and organizational skills.</li>
<li>Ability to work well independently or in a team setting.</li>
<li>Attention to detail.</li>
<li>High degree of patience.</li>
</ul>
Preferred 
<ul>
<li>Experience maintaining inventory of hardware and communicating with upper management when needed</li>
<li>Experience performing inventory exercises/audits</li>
<li>Experience in tracking assets through their lifespan</li>
<li>Ability to provide event Support (A/V, Skype, Recording)</li>
<li>Experience in providing technical support and onsite assistance for events</li>
<li>Ability to coordinate with the host of an event to fulfill their technical needs with the tools provided by the government client</li>
<li>Experience resolving issues for mission-critical staff members (VIPs) </li>
</ul>
NECESSARY PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employee must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.</li>
</ul>
DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS
<ul>
<li>This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions. </li>
</ul>
WORK ENVIRONMENT
Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. 
<ul>
<li>Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required.</li>
</ul>
SUPERVISORY RESPONSIBILITIES 
<ul>
<li>No supervisory responsibilities.</li>
</ul>
ADDITIONAL QUALIFYING FACTORS 
<ul>
<li>As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations. </li>
</ul>
Shareholder Preference
BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.
Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

Computer Support Specialist - Journeyman

<h3>Job Description</h3>
Job Description
About OCS:
We’re a fast-growing Managed Service Provider (MSP) headquartered in The Woodlands TX with a reputation for tackling complex IT challenges for small and midsized businesses. We don’t just keep the lights on; we help clients get ahead. Our team values forward thinkers who can own the problem, and we invest in technical growth and career advancement.
The Opportunity:
We’re looking for an experienced MSP IT Support Engineer ready to hit the ground running at a true Tier 2 level. This isn’t a help desk role. You’ll own escalated issues, design solutions, and work directly with decision makers. You’ll be trusted with projects involving networking, security, cloud migrations, and more.
What You’ll Do:
Triage and resolve advanced support requests escalated from Tier 1 covering Windows servers, networking and cloud services
Deploy, configure, and maintain customer networks, including VLANs, VPNs, Firewalls and Wi-Fi
Lead technology rollouts such as server refreshes network redesigns, and cloud migrations
Troubleshoot and remediate issues involving virtualization backup, disaster recovery and security platforms
Serve as the technical point of contact for client projects and critical issues
Communicate clearly and professionally with business owners and both technical and non-technical users
Document solutions and contribute to our internal knowledge base
Participate in on-call rotation
Who You Are:
Minimum 3 years direct experience supporting clients in an MSP or fast-paced IT service provider environment (required)
Advanced troubleshooting skills with Windows Server, Microsoft 365, networking and core SMB technologies
Confident handling firewalls, VLANs, VPNs, and network troubleshooting
Experienced with virtualization (VMware strongly preferred Hyper-V experience a plus)
Proven track record working independently to solve problems, not just escalating
Professional and comfortable interacting with business leaders and end users
Hungry to grow into advanced networking cybersecurity or cloud roles
Industry certifications such as CCNA Network+
Hands-on with Cisco, Fortinet, or other business class firewalls
Bonus Points For:
SharePoint Migrations
Company DescriptionOCS has been an IT consulting leader for over twenty-five years, delivering specialized expertise across a range of industries. Our systems engineers and sales team aren’t just experienced—they’re constantly staying current with the latest technology, so you stay ahead of the curve. We handle everything from evaluating and configuring your network to recommending, installing, and maintaining new solutions. Our goal is to help your business run efficiently and successfully, with a customer service team that delivers truly personalized support every step of the way. 
<h3>Company Description</h3>
OCS has been an IT consulting leader for over twenty-five years, delivering specialized expertise across a range of industries. Our systems engineers and sales team aren’t just experienced—they’re constantly staying current with the latest technology, so you stay ahead of the curve. We handle everything from evaluating and configuring your network to recommending, installing, and maintaining new solutions. Our goal is to help your business run efficiently and successfully, with a customer service team that delivers truly personalized support every step of the way.

IT Support Engineer (MSP Tier 2)

<h3>Job Description</h3>
Job Description
Role: Remote Help Desk
Pay Rate: $25/hr W-2 (12hr shifts – OT will pay time and a half)
Clearance: Top Secret
Location: REMOTE – but must be local to DMV
Notes: 
- There will be a 1-2-day training period before being put on the team to support the disaster recovery efforts from the help desk.
Job Description:
Seeking Help Desk Specialists to support our customer. This position will provide Tier 2 service desk support for the client's employees and customers. The Enterprise Services Desk (Help Desk) is focused on first contact resolution as much as possible and operates using shifts that can vary and with staff being adjusted to meet requirements in order to provide IT support for our client's employees and customer. Job Responsibilities Include:
<ul>
<li>Provide technical assistance and support for incoming questions and issues related to computer systems, software, and hardware.</li>
<li>Respond to queries and troubleshoot over the phone.</li>
<li>Utilize the customer’s extensive knowledge base to find solutions to issues.</li>
<li>Utilize remote desktop control utilities to assist end users with problems and to show users how to perform certain tasks.</li>
<li>Occasionally train new staff once the candidate is up to speed and confident in the customer environment.</li>
<li>Please note when disasters are declared ESD staff may be required to work 12-hour shifts, and all overtime (hours above 8 per day) is paid at time and a half.</li>
</ul>
Here is the key information about this position:
<ul>
<li>This is a 24/7 Help Desk supporting FEMA</li>
<li>This role requires shift work within core hours of 5am-8pm, 7 days a week only in case of a national emergency </li>
</ul>
Company DescriptionAgensys Corporation is a small business IT Services firm headquartered in Loudoun County, Virginia. Our proven methodologies allow us to identify, attract and retain the highest quality of IT professionals. Agensys Corporation’s leadership team capitalizes in over 30 years of expertise in government and commercial sectors and is one of the fastest growing Services firms in the DC Metro Area. Our goal is to develop strong relationships with our partners to understand and exceed the needs of their unique environments. 
<h3>Company Description</h3>
Agensys Corporation is a small business IT Services firm headquartered in Loudoun County, Virginia. Our proven methodologies allow us to identify, attract and retain the highest quality of IT professionals. Agensys Corporation’s leadership team capitalizes in over 30 years of expertise in government and commercial sectors and is one of the fastest growing Services firms in the DC Metro Area. Our goal is to develop strong relationships with our partners to understand and exceed the needs of their unique environments.

Help Desk Technician (FULLY REMOTE)

<h3>Job Description</h3>
Job Description
We are looking for a skilled Desktop Support Analyst to join our team. In this role, you will provide essential technical support to ensure employees have access to the tools and systems they need to excel. This position offers an opportunity to work on diverse IT infrastructure and network projects while delivering exceptional service to internal users.
 
Responsibilities:
• Install, configure, and troubleshoot computers, printers, and mobile devices to ensure optimal performance.
• Respond to help desk tickets promptly and resolve issues within established service level agreements.
• Monitor IT systems for user-impacting problems and assist in identifying root causes.
• Participate in infrastructure, network, and security-related projects under the guidance of the Network Administrator.
• Collaborate with external vendors to address and resolve technical challenges.
• Adhere to organizational best practices and standard operating procedures for system provisioning, monitoring, and incident management.
• Provide after-hours support to address urgent technical issues as needed.
• Deliver efficient and friendly IT assistance to internal users, ensuring their technical needs are met.
• Educate employees on commonly used applications and promote cybersecurity best practices.
• Minimum of 2 years of experience in desktop support or a related IT role. • Proficiency in PC desktop and workstation setup and maintenance. • Experience with Active Directory for user and system management. • Solid knowledge of desktop hardware and troubleshooting techniques. • Familiarity with Microsoft Windows 10 and its applications. • Ability to perform desktop imaging tasks effectively. • Strong problem-solving skills and attention to detail. • Excellent communication skills to address technical issues with users and team members.

Desktop Support

<h3>Job Description</h3>
Job Description
Tech Support Specialist – $22/hr | Full-Time | On-Site WEEKLY PAY
Pay: From $22.00 per hour
Job description:
Pay: From $22.00 per hour
Job Type: Full-Time
Location: Maple Grove, MN (On-Site Only)
Job Description:
Masterson Staffing Solutions is hiring Full-Time Technical Customer Service Representatives for a respected client in Maple Grove, MN. This is an on-site position (not remote) and a great opportunity for individuals seeking full-time hours with structured training and consistent weekday scheduling.
You will be the first point of contact for clients, offering guidance and resolving technical issues related to test administration, system setup, application use, and more.
Schedule:
Full-Time – 8 hours per day, Monday through Friday
Training Details:
Duration: 1 to 2 weeks
Schedule: 8 hours per day, Monday through Friday
Training is in-person and mandatory
Daily assessments must be passed to continue
A final certification test is required to complete training
After training, you will transition into a full-time shift (8 hours per day)
Responsibilities:
Respond to incoming client calls and inquiries
Troubleshoot technical and policy-related issues
Resolve open cases efficiently using internal systems
Meet service and quality standards (call time, hold time, satisfaction)
Escalate critical or recurring issues to the appropriate internal team
Qualifications:
High School Diploma or GED required (Associate degree preferred)
Minimum of 6 months of technical support or customer service experience (internship or college-level experience accepted)
Strong communication and problem-solving skills
Proficiency in Microsoft Office and general computer use
Ability to work independently and in a team environment
Essential Requirements:
Must attend and complete the full training program (4 hours/day for 2-3 weeks)
Daily topic assessments and a final certification test are required
Report to work on time and maintain consistent attendance
Apply supervision and feedback constructively
Collaborate effectively with a diverse team
Maintain performance under pressure and during high-volume periods
Capable of managing multiple tasks at once
Able to sit or stand for extended periods (up to 8 hours)
Able to use a computer monitor, keyboard, and mouse for prolonged periods
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
401(k)
Safe and Sick Time
#MS1
How to Apply:
Apply online at: <a href="mailto:www.Fridley@mastersonstaffing.com" target="_blank">www.Fridley@mastersonstaffing.com</a>
Or visit our office:
Masterson Staffing – Fridley
7233 University Ave NE
Fridley, MN 55432
Phone: 763-571-6090
Masterson Staffing is an Equal Opportunity Employer.
Company DescriptionOur Story The Masterson Staffing Solutions story began nearly 50 years ago, when Owen Masterson founded Masterson Personnel in 1968. Seeing a growing demand for light industrial, office and professional staffing resources, Owen started building a company that would not only provide quality and reliable services, but also bring talented workers and great companies together — and drive them to achieve their respective goals. Masterson started as a small local business, and thanks to our team of experienced staffing professionals, we’ve grown into a premier staffing solutions provider with nearly 40 branches across the Midwest and an employee base of hundreds of thousands of quality workers. Our Mission From the beginning, our mission has been to provide the support and expertise that keeps you moving forward in life and your career. But at the heart of it all is our commitment to building strong, valuable and lasting relationships. When it comes to our employees, we understand that you’re our greatest asset — and we want you to be and feel successful. From vacation pay to professional development to flexible work environments, we work with you to discover your talents and aspirations. As for our clients, we understand your company has unique business objectives and staffing needs. We work with you to identify skilled and qualified talent in flex, flex-to-hire and direct hire positions in over 19 business categories. Our Talent Acquisition Department can also connect your company with high-level talent for director and executive positions. Whether you’re looking to grow your career or your business, relationships will provide you with a strong foundation — and we’re dedicated to helping you build that foundation with us, with employers or with employees. 
<h3>Company Description</h3>
Our Story\r\n\r\nThe Masterson Staffing Solutions story began nearly 50 years ago, when Owen Masterson founded Masterson Personnel in 1968. Seeing a growing demand for light industrial, office and professional staffing resources, Owen started building a company that would not only provide quality and reliable services, but also bring talented workers and great companies together — and drive them to achieve their respective goals.\r\n\r\nMasterson started as a small local business, and thanks to our team of experienced staffing professionals, we’ve grown into a premier staffing solutions provider with nearly 40 branches across the Midwest and an employee base of hundreds of thousands of quality workers.\r\n\r\nOur Mission\r\n\r\nFrom the beginning, our mission has been to provide the support and expertise that keeps you moving forward in life and your career. But at the heart of it all is our commitment to building strong, valuable and lasting relationships.\r\n\r\nWhen it comes to our employees, we understand that you’re our greatest asset — and we want you to be and feel successful. From vacation pay to professional development to flexible work environments, we work with you to discover your talents and aspirations.\r\n\r\nAs for our clients, we understand your company has unique business objectives and staffing needs. We work with you to identify skilled and qualified talent in flex, flex-to-hire and direct hire positions in over 19 business categories. Our Talent Acquisition Department can also connect your company with high-level talent for director and executive positions.\r\n\r\nWhether you’re looking to grow your career or your business, relationships will provide you with a strong foundation — and we’re dedicated to helping you build that foundation with us, with employers or with employees.

Technical Support Specialist - $22.00/Hr

<h3>Job Description</h3>
Job Description
ROLE: Web Content Analyst / SharePoint Administration: Project Coordinator 

REQUIRED:
Clearance: Active TS/SCI clearance is required. 
Location: Offutt, AFB

JOB REQUIREMENTS:

<ul>
<li>At least three (3) years’ experience conducting customer surveys to gather feedback and requirements in order to improve processes and applications to increase information sharing and collaboration among geographically separated organizations. </li>
<li>At least three (3) years with analysis, problem solving, and the ability to troubleshoot technical issues associated with individual web development efforts, web page rendering, latency and authentication/access issues.</li>
<li>At least three (3) years’ experience performing administrative duties in a joint environment. Contractors shall possess experience with Microsoft Office applications to include Word, PowerPoint, Outlook, Excel, and SharePoint 2019 / M365 or later, as well as experience or training administering web services for information management and knowledge management functions. </li>
<li>At least three (3) years’ experience providing training and educating the customer base on existing, newly established, and implemented applications, to include documentation such as training materials, Standard Operating Procedures (SOPs), and flowcharts. </li>
<li>At least three (3) years’ experience using technology to streamline unique business processes for the overall benefit of an organization. Demonstrated experience with Information Management (IM) / KM intelligence tools, processes, and activities is highly desired. </li>
<li>At least three (3) years’ experience communicating with senior ranking government and military officials. Experience shall demonstrate the ability to deconstruct complex technical theories into understood concepts.</li>
<li>At least five (5) years’ experience supporting office and business process automation using a variety of business productivity tools such as O36 or similar to collate data and streamline processes.</li>
<li>At least five (5) years’ experience using Microsoft PowerPoint, and similar industry recognized standard presentation/graphics applications necessary to support advanced briefing development.</li>
<li>Demonstrate ability to document processes and tools and train personnel on the tools and processes accordingly.</li>
<li>Demonstrate at least three (3) years’ experience in creating documentation that allows stakeholders to understand the steps of a project or process, and duplicate or replicate if necessary.</li>
<li>Demonstrate ability to communicate with users, other technical teams, and senior management to collect and document requirements, transfer requirements to the development team, create training materials and train users as needed.</li>
<li>Demonstrate ability to communicate orally and in writing and possess an aptitude for working with multiple project teams and coordinating concurrent projects.</li>
</ul>

DESCRIPTION:
Constellation West is a 29-year WOSB and Prime Federal Contractor Providing A&amp;AS support to the Government with the J64 Integrated Master Plan (IMP) and Integrated Master Schedule (IMS). Provide support to J64 senior-level leadership, USSTRATCOM customer(s), and 55CONS to develop an IMS consisting of 1k+ unique IDs. 
RESPONSIBILITIES:
<ul>
<li>Shall provide support in the pursuit of content by surveying internal customers to gather feedback and requirements. (CDRL A003)</li>
<li>Participate in discussions, meetings, conferences, publication, evaluations, and special projects: providing accurate and relevant feedback within specified timeframes. (CDRL A002, A003, A005)</li>
<li>Advise and assist the Government on best practices for information sharing to support day-to-day operations, crises, and exercises with a focus on improving the USSTRATCOM J2 presence in the Intelligence Community (IC) on multiple computer network systems.</li>
<li>Advise and assist the Government with creating new and updating existing USSTRATCOM Intelligence KM Enterprise Standard Operating Procedures (SOPs) and documentation and broadening the USSTRATCOM J2 KM plan, CONOPs, Mission/Vision and policies and guidance for advancing the J2 KM program. (CDRL A003)</li>
<li>Assist in providing training and education on KM principles, policies, guidelines, tools, and processes to the J2 workforce as well as advising other USSTRATCOM directorates and Component Commands on J2 principles, mission sets and responsibilities in relation to supporting CDRUSSTRATCOM and the IC. (CDRL A003, A005)</li>
<li>Perform services in a flexible and dynamic pace in order to integrate, test, and evaluate prototype applications into current SharePoint environment.</li>
<li>Provide Webmaster support to update and maintain the J2 unclassified and classified web sites as requested. (CDRL A003) </li>
</ul>

ABOUT US:
Constellation West is an award-winning company that delivers Information Technology (IT) engineering services and solutions and non-IT subject matter expertise worldwide. Established in 1997, Constellation West is an industry leader, partnering with key organizations. As a prime contractor or preferred subcontractor, we have a continual list of opportunities to fill nationwide with multiple agencies such as the Department of Veteran Affairs, the Department of Defense, civilian agencies, and the national intelligence community. Many positions supporting the U.S. federal government require our employees to be granted security clearances.
Constellation West strives to provide fully integrated solutions that cover all aspects of system and network engineering, administration, and management. We believe in attracting the right people ready to take on exciting challenges and be part of a dynamic team. Are you one of them? Do you have the expertise and knowledge to solve complex problems? If yes, join us and be a part of an exhilarating work environment that rewards your hard work and dedication. Don't miss out on this fantastic opportunity to make a difference!
Benefits include but are not limited to:
• Competitive 401(k) plan with employer matching
• Competitive Health Benefits with employer contributions
• 11 Paid Holidays per year
• 15 Days starting PTO for new hires
• Tuition/CE reimbursement
• Relocation Assistance
• Pre-Tax Commuter Benefit Accounts
• STD/LTD/Life Insurance with buyup options
• Veteran Hiring Preference
• Conversion to an Employee-owned firm (ESOP) in 2025—a lucrative benefit to employee-owners!

We are an Equal Opportunity Employer
Constellation West is proud to be an EEO/AA employer M/F/D/V
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Constellation West will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
APPLY HERE TODAY

Web Content Analyst/SharePoint Admin Proj Coo

<h3>Job Description</h3>
Job DescriptionAt Volt, our greatest strength is our people &nbsp; Volt is immediately hiring for a Test Technician in McKinney, TX 75071 &nbsp; &nbsp; What are the main functions of this role? 
<ul>
<li>The ideal candidate will perform a variety of product tests using detailed work instructions, test procedures, and engineering documents to test and troubleshoot technologically advanced parts/products.</li>
<li>Duties will include set up and operation of testing equipment, troubleshooting, documenting test results, and physical movement of materials on to and off of testing platforms.</li>
<li>The successful candidate will have a demonstrated history of initiative, strong work ethic, function well under pressure, and maintain a success-oriented attitude while working with diverse teams.</li>
</ul>
&nbsp; This is a 12-month, Full- time- Contract to possible extension opportunity.&nbsp; Available Shifts-1st, 2nd and 3rd &nbsp; Qualification Must have:&nbsp; 
<ul>
<li>Minimum 2 years of experience in Electronics, Military training in electronic testing/troubleshooting, or equivalent experience/education in testing processes.</li>
</ul>
&nbsp; Education/Year of experience: 
<ul>
<li>HS Diploma or AA/AS degree (or other 2-year post high school training)</li>
</ul>
&nbsp; Pay Rate: $25 - $ 29.55 per hour. &nbsp; &nbsp; *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. &nbsp; Qualified candidates should APPLY NOW&nbsp;for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. &nbsp; Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&amp;D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). &nbsp; Volt&nbsp;is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email <a href="mailto:hr_dept@volt.com" target="_blank">hr_dept@volt.com</a> or call (866) -898-0005. Please indicate the specifics of the assistance needed. &nbsp; Volt&nbsp;does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.&nbsp; The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws. Volt&nbsp;is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please call (866) -898-0005. Please indicate the specifics of the assistance needed. &nbsp; Volt&nbsp;does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.&nbsp; The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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