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<h3>Job Description</h3>
Job DescriptionDTEX Systems helps hundreds of organizations worldwide better understand their workforce, protect their data, and make human-centric operational investments. At DTEX, our philosophy towards our business is the same as our philosophy towards technology: people come first. Our future depends on bright, energetic, talented people who share a passion for building the next generation of user behavior intelligence. We invite you to bring your talent to one of our offices and help create our future, expanding our reach and influence worldwide. Learn more about DTEX Systems mission to make businesses more secure through technology at <a href="http://www.dtexsystems.com" target="_blank">www.dtexsystems.com</a>; LinkedIn DTEX Systems: Overview | LinkedIn Why you should choose DTEX as your next career: 
<ul>
<li>Opportunity to be part of a disruptive high growth success story.</li>
<li>DTEX is a great place to work because of its mission-oriented culture and passion for protecting customers.</li>
<li>We offer exciting growth opportunities and an excellent platform for individuals to contribute to thought leadership as experts in their field. </li>
<li>We are uniquely positioned to solve highly relevant and complex risks and challenges associated with insider risk.</li>
<li>Opportunity to be part of a business that’s passionate about creating first-of-a-kind solutions.</li>
<li>Best in class benefits</li>
</ul>
 Brief Description A successful&nbsp;Technical Success Manager - Federal&nbsp;candidate will have a strong technical foundation enhanced by a clear devotion to serving and satisfying customers in a consultative approach.&nbsp;This position is a core member of the world-wide Customer Success Org, which is tasked with customer onboarding, environment stability, integrations, and technical advisory.&nbsp;The Federal TSM provides end-to-end technical relationship management for our customers with focus in the Federal space. Team members also work closely with each other and cross-functionally with internal DTEX teams.&nbsp; Responsibilities:
<ul>
<li>Leads the technical life time engagement for high-value and complex customer accounts</li>
<li>Serves as the primary technical advisor during onboarding, implementation, and steady-state operations to provide strategic technical guidance and best practices</li>
<li>Uses a systematic approach to design and validate technical solutions that align with the customers’ objectives </li>
<li>Transforms complex requirements into scalable solutions for our customers</li>
<li>Drives proactive maintenance, data tuning and upgrade planning for assigned accounts</li>
<li>Coordinates with engineering to drive resolution of complex technical challenges</li>
<li>Contributes to Technical Success team building and scaling Federal initiatives </li>
<li>Travel predicted ~25% up to 50% as needed on site for customer onboarding, deployments, and technical challenges.</li>
</ul>
 Qualifications:
<ul>
<li>7+ years of experience in a customer-facing security, operations, project or account management role.</li>
<li>5+ years of experience supporting FED/SLED customers.</li>
<li>Excellent communication (written and verbal) skills, both internally and externally. </li>
<li>Demonstrated competency communicating with executive, manager and individual contributor levels.</li>
<li>Strong ability to communicate technical concepts to customers in a business-oriented way combined with the ability to communicate customer technical requirements internally to engineering oriented resources.</li>
<li>Post-sales experience is a must.</li>
<li>Security&nbsp;domain knowledge is essential.</li>
<li>Project management skills to drive simultaneous efforts across multiple groups to ensure timely completion of deliverables.</li>
<li>Ability to handle a broad portfolio of competing customer needs. </li>
<li>Ability to convey customer concerns to different internal stakeholders (Support, Development.</li>
<li>***Active United States Top Secret Security Clearance in good standing required, TS/SCI preferred***</li>
</ul>
 Desirable Skills &amp; Knowledge:
<ul>
<li>Strategic experience with large distributed&nbsp;clustered&nbsp;systems from deployment, maintenance, and scaling.</li>
<li>Strong understanding of Insider Risk solutions (UBA, UEBA, DLP).</li>
<li>Strategic understanding of various components of a typical Security Stack including SIEM products (e.g. Forcepoint, HP ArcSight, IBM QRadar, Splunk).</li>
<li>Strategic understanding of cloud and on-premise infrastructure architectures.</li>
<li>Working understanding of Linux and demonstrable level of comfort within the CLI.</li>
<li>Working understanding of Windows desktop and server environments.</li>
<li>Practical understanding of databases, e.g. Elasticsearch,&nbsp;PostgreSQL.</li>
<li>Strategic understanding of data integration techniques.</li>
</ul>
 We take good care of our people. Our benefits include:
<ul>
<li>Fully remote company</li>
<li>Health, vision, and dental coverage through BUPA</li>
<li>Company computer hardware of your choice</li>
<li>Work from home setup reimbursement</li>
<li>Virtual events, happy hours, trivia, and fun</li>
<li>Monthly Internet &amp; Phone Reimbursement</li>
<li>Opportunities to learn and grow</li>
</ul>
 DTEX Systems is one of the most trusted and innovative brands in the cyber security market. We have received significant financial backing from leading VC firms and have just set a record-breaking year of growth. So why not trust DTEX with that all important next step in your career? DTEX Systems is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sex, national origin, age, disability, or genetics. Exact compensation may vary based on skills, experience, and location. Base salary range (SF Bay Area): $120k-$180k. &nbsp;
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Technical Success Manager - Federal

<h3>Job Description</h3>
Job Description
This is a remote position.
About Our Client 
Our client is a professional services firm dedicated to advancing the aviation industry through innovative, mission-driven solutions. They combine technical expertise with organizational knowledge to deliver strategies that enable their civilian and military aviation partners to succeed. 
 
Position Overview 
Our client is seeking a Systems Engineer to provide Cloud DevOps and Database Engineering support for the Federal Aviation Administration (FAA). This role is ideal for candidates who are passionate about cloud technologies and eager to support mission-critical infrastructure in a dynamic federal environment. You'll contribute to the modernization of FAA systems through secure, scalable, and automated cloud solutions. 
Key Responsibilities: 
<ul>
<li>
Provide technical support for FAA cloud environments, including AWS, Azure, and hybrid systems 
</li>
<li>
Design, implement, and manage cloud-based databases using AWS services such as Amazon RDS (PostgreSQL, MySQL, Oracle, SQL Server), Aurora, DynamoDB, and Redshift 
</li>
<li>
Develop and deploy database schema changes and configurations via CI/CD pipelines using AWS CodePipeline, GitLab CI/CD, CodeBuild, or Jenkins 
</li>
<li>
Respond to service desk tickets related to cloud services, networking, and DevOps tools 
</li>
<li>
Troubleshoot user access issues, system connectivity problems, and application performance concerns 
</li>
<li>
Implement automated backup, snapshot, and recovery procedures using AWS native tools and infrastructure-as-code platforms like Terraform and CloudFormation 
</li>
<li>
Optimize database performance, scalability, and availability across cloud and hybrid environments; monitor metrics using CloudWatch, Datadog, or similar tools 
</li>
<li>
Engineer secure database connectivity and encryption solutions in compliance with FAA and federal data protection standards 
</li>
<li>
Assist with account management, role-based access control (RBAC), and security compliance 
</li>
<li>
Document troubleshooting procedures, lessons learned, and standard operating procedures 
</li>
<li>
Support system upgrades, migrations (including on-premises to cloud), and deployments under senior staff guidance 
</li>
<li>
Integrate database operations into DevSecOps workflows, ensuring version control, testing automation, and continuous delivery 
</li>
<li>
Coordinate with FAA teams to ensure reliable and secure operation of cloud resources 
</li>
</ul>
 About the Mission 
This position directly supports the Federal Aviation Administration (FAA), the agency responsible for overseeing the safety of more than 45,000 daily flights and 3 million passengers across U.S.-controlled airspace. In addition to civilian aviation oversight, the FAA plays a vital role in national security in coordination with the Department of Defense and other federal partners. 
 Requirements
Education &amp; Experience 
<ul>
<li>
Bachelor's degree in ANY field (HS diploma + 4 years of relevant experience may substitute for a bachelor's degree) 
</li>
<li>
6-10 years of relevant experience in cloud infrastructure, DevOps, and database engineering 
</li>
<li>
Certifications in AWS, Azure, DevOps, or IT security are highly desirable 
</li>
</ul>
 
Clearance &amp; Citizenship Requirements 
<ul>
<li>
Ability to obtain a Public Trust clearance (non-SSBI) 
</li>
<li>
Must be a U.S. Citizen at the time of application 
</li>
</ul>

Systems Engineer - Cloud Database Engineer

<h3>Job Description</h3>
Job Description
Title: IT Desktop Support Engineer Shift:&nbsp;6:30 AM – 6:30 PM, M – W, every other TH Location: Bloomington, MN Job Type: Contract Compensation: $25.00 per hour (W2) Industry:&nbsp;Manufacturing --- About the Role We are hiring an IT Desktop Support Engineer on behalf of a leading global technology manufacturer specializing in advanced nano-manufacturing for data storage solutions. This role is part of a global Factory IT Support team that ensures uninterrupted operations in a 24x7 wafer manufacturing environment. You will work onsite at a state-of-the-art campus, supporting mission-critical IT systems and factory PCs that drive high-volume production. 
Job Description As an IT Desktop Support Engineer, you will:
<ul>
<li>Provide onsite IT support for factory operations in a 12-hour rotating shift schedule.</li>
<li>Install, configure, and maintain factory PCs in compliance with organizational standards.</li>
<li>Perform security patching and maintain compliance with information security initiatives (endpoint inventory, antivirus, Windows patching).</li>
<li>Diagnose and resolve incidents promptly, ensuring minimal downtime for critical systems.</li>
<li>Support factory software applications and services hosted in data centers.</li>
<li>Monitor alerts, dashboards, and service availability, responding quickly to maintain performance levels.</li>
<li>Follow troubleshooting guides (OCAPs) and escalate issues to global IT teams when necessary.</li>
<li>Participate in global IT projects to enhance and upgrade factory systems.</li>
<li>Implement changes to factory PCs and support planned maintenance activities.</li>
<li>Develop small-scale automation scripts and leverage AI tools for efficiency.</li>
<li>Assist with physical infrastructure tasks such as laying underfloor cables for new equipment deployments.</li>
</ul>
 
Qualifications Required:
<ul>
<li>Experience with PC setup and installation.</li>
<li>Proficiency in Windows and Linux operating systems.</li>
<li>Strong troubleshooting skills for PCs and software applications.</li>
<li>Prior experience in help desk or application support roles.</li>
<li>Ability to work independently in a fast-paced environment.</li>
<li>Willingness to work 12-hour rotating shifts (day/night).</li>
</ul>
Preferred:
<ul>
<li>Coding or scripting skills for automation.</li>
<li>Experience in IT support within a factory or manufacturing environment.</li>
<li>Familiarity with IT service management tools (e.g., ServiceNow, Freshworks, JIRA).</li>
<li>Degree, coursework, or certifications in IT or related fields.</li>
<li>Exposure to project execution involving IT systems.</li>
</ul>
 
 
Benefits Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary:&nbsp;<a href="https://www.dahlconsulting.com/benefits-w2fta/" target="_blank">https://www.dahlconsulting.com/benefits-w2fta/</a>. Equal Opportunity Statement As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you
Company DescriptionOur promise is simple. DAHL has proven year after year that we are flexible, consistent and easy to work with, which is why our clients and consultants have stayed with us, and we've continued to grow throughout the years. Our clients know they can depend on our efforts, as we hold their priorities in high regard. We genuinely care about each and every relationship and promise to work with the utmost of respect, integrity and high energy, as we continually strive to build long-term relationships. 
<h3>Company Description</h3>
Our promise is simple. DAHL has proven year after year that we are flexible, consistent and easy to work with, which is why our clients and consultants have stayed with us, and we've continued to grow throughout the years.\r\n \r\nOur clients know they can depend on our efforts, as we hold their priorities in high regard. We genuinely care about each and every relationship and promise to work with the utmost of respect, integrity and high energy, as we continually strive to build long-term relationships.

IT Desktop Support Engineer (28695)

<h3>Job Description</h3>
Job DescriptionJob Description We are seeking a skilled and experienced Data Analyst professional to join our Product Analytics team. The successful candidate will be responsible for analyzing data sets to identify trends, patterns, and insights to inform business decisions, and ensuring the quality of data analysis. The ideal candidate should have strong analytical skills, a deep understanding of data analytics, and data visualization. Key Responsibilities: Analyze data to identify trends and issues that could impact business operations and propose solutions to mitigate risks Ensure data integrity by reviewing data for completeness, accuracy, and consistency Develop and automate large data sets for the purpose of data mining and analysis - Data mining and analysis for ad hoc projects will include: exploratory data analysis, and data visualization. Understand data and apply available tools to solve evolving business problems Top 5 Skill sets: Highly analytical and excel at ambiguity Highly experienced with SQL - Extensive experience working with large and complex datasets we have ~400M rows of data per day. Strong knowledge of Quantum Metrics Independent with minimal supervision self starter We do not get requirements from our users so this individual will need to be a thought leader and present ideas. Qualifications: Bachelor's degree in business, computer science, or a related field Excellent communication skills, with the ability to communicate complex data insights to different stakeholders 5+ years of experience as Data Analyst, Business Intelligence Developer, or a related analytical role Willingness to continue to develop/learn new technical skills in support of new tools/methods Highly experienced with SQL and relational databases, experience with Python is a plus Proficient with data visualization (Power BI, Tableau, Spotfire, Excel....) Strong analysis, data manipulation, and problem solving skills Desire to attack complex data sets Ability to work independently and manage several simultaneous efforts with a focus on results Experience with Akamai, Quantum Metrics, and Dynatrace is a big plus

Data Analyst - IT - Chicago, IL

<h3>Job Description</h3>
Job Description
 
Software Integration Engineer - HPC -10+ yrs of Experience - TS/SCI w/Poly Clearance 
 Halogen Engineering is looking for a Software Integration Engineer that can provides expertise in integrating, installing, configuring, upgrading, compiling and supporting COTS/GOTS software in a heterogeneous operating system environment. 
 
Location: Annapolis Junction, MD Travel Required: No Shift: Day Remote Type: Onsite Security Clearance: Current TS/SCI Polygraph: Required 
Salary Range 
The projected compensation range for this position is 239K to 269K (annualized USD). 
Salary is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. 
 
Position Description The Software Integration Engineer shall be responsible for executing and maintaining automated integration and system testing processes across a diverse range of HPC operating environments. This role involves the development of scripts and playbooks to be leveraged for system-level integration, development of technical documentation, coordination of integration activities, and clear communication of results to key stakeholders. In addition, the Software Integration Engineer shall conduct performance,functional, redundancy, and failover testing to ensure system stability and reliability under various conditions. The Software Integration Engineer in this role shall possess the following capabilities: Ability to integrate, install, configure, upgrade, compile, and support COTS/GOTS software. Generate documentation for the full software stack. Update software for sustainment support. Basic Linux system administration skills and shell scripting. Execute test codes for characterization of software performance. Provide software product ownership for HPC tools. Working knowledge of CM tools, web documentation, and issue tracking. Ability to work in a fast-paced environment and switch between various architectural paradigms. Develop software tool plugins in the language in which the tools are written. Determine the optimal, or best available, HPC configuration for customer needs. 
 
 
 Requirements Qualifications Bachelors Degree in Computer Science or related field and have at least ten (10) years of demonstrable experience with integrating, installing, configuring, upgrading, compiling, and supporting COTS/GOTS software in a heterogeneous operating system environment. OR The individual shall have five (5) years full time Computer Science directly related work that can be substituted for a degree and have at least ten (10) years of demonstrable experience. OR An industry recognized professional certification, as defined in the TT0s, may substitute as one (1) year experience. OR A Masters Degree in Computer Science or related field may substitute for two (2) years experience. Required Skills 
<ul>
<li>Recent experience using Bash/Python to develop scripts to automate testing of HPC systems </li>
<li>Recent Linux administration experience in an HPC multi-host/multi-instance environment </li>
<li>Experience troubleshooting hardware and software issues operating in an HPC environment </li>
<li>Experience with tracking and reporting issues to key stakeholders </li>
<li>Experience configuring and sustaining VMware ESXi/Virtualization environments </li>
<li>Experience with containerization technologies such as Docker </li>
<li>Experience with IaC principles and automation tools including Ansible </li>
<li>Familiar with metrics and monitoring tools used for ingesting, indexing, searching, monitoring, and analyzing data </li>
<li>Demonstrated experience with network monitoring tools, including the ability to configure, analyze, and troubleshoot network performance in HPC systems Experience with CI/CD principles, methodologies, and tools including GitLab CI </li>
<li>Experience with Git Source Control System </li>
</ul>
Desired Skills 
<ul>
<li>Experience with the Atlassian Tool Suite (JIRA, Confluence) </li>
<li>Familiar with Agile software development principles, methodologies, and best practices </li>
</ul>
 Benefits
 
CareFirst Insurance 
Medical Plans 
<ul>
<li>Three available medical plans–2 Platinum PPO Plans ($0 Deductible) and 1 HSA Plan ($1500 deductible) </li>
<li>Halogen pays 100% Medical Premium Costs up to $25,000 </li>
<li>CareFirst Wellness Rewards Program </li>
</ul>
Dental Plan 
<ul>
<li>Halogen pays 50% of the plan costs </li>
</ul>
Vision Plan 
<ul>
<li>Halogen pays 100% of the plan costs </li>
</ul>
401K Retirement Plan 
· 10% contribution paid by the company, automatically vested and paid in each pay period. 
Life Insurance, AD&amp;D, Short and Long Term Disability Coverage 
Paid Time Off 
· 20 Paid Time Off Days 
· 6 Federal Holidays 
· 5 Floating Holidays 
Bonuses 
· Based on performance and billable hours 
 
Halogen Engineering Group does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

SOFTWARE INTEGRATION ENGINEER - HPC - 10+ yrs of Experience - TS/SCI w/Poly clearance is required -

<h3>Job Description</h3>
Job Description
Clinical Technology Solution Architect (CTSA)
Edera L3C is a fast-growing healthcare consultancy that addresses today’s issues and helps create tomorrow’s solutions by connecting the brightest minds in healthcare. Our team of management, clinical, revenue, technology, and creative services consultants work collaboratively with industry experts who bring deep experience and expertise to create transformational business solutions.  We believe complex challenges and multi-faceted opportunities call for multi-disciplinary approaches and that’s how we work. We transform healthcare by bringing industry best practices from the private sector to the public sector, and the public sector to the private sector. Edera is an L3C (a variation of a limited liability company) that places “purpose before profit;” a social enterprise venture. This means we are focused on a socially beneficial mission to transform organizations rather than being driven to maximize income. Profits beyond our business sustainability goals are reinvested into communities or clients. 
The Clinical Technology Solution Architect (CTSA) will directly support client delivery with a focus on demonstrating value and impact delivered. A Clinical Technology Solution Architect is responsible for designing and implementing healthcare technology solutions that enhance clinical workflows, improve patient outcomes, and streamline operations. This person bridges the gap between IT systems and clinical needs, ensuring interoperability, compliance with regulations, and secure integration of technologies like EHRs, telemedicine platforms, and data analytics tools. The role involves collaborating with clinicians, IT teams, and stakeholders to develop scalable, secure, and efficient systems that align with healthcare organizations' strategic goals. The ideal candidate will be results-driven, work well under defined deadlines, and produce strong work products using innovative thinking and a can-do attitude. Our Clinical Technology Solution Architect will contribute and support a collaborative team in our pursuit for yet another Edera 5-star client delivery. While not required but rather highly desired, our CTSA will leverage their prior practical experience in military field healthcare environments and HIT system transitions, large scale implementations, or modernizations. Type of Employment: Full Tie role with opportunity for other employment status options. Work Location/Travel: Washington, DC Moderate to high percentage of travel required. Applicants should be free from travel restrictions. Salary: Highly competitive salary/pay, potential for bonus and/or incentives. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is highly competitive but dependent upon employment type (1099, contract, W2). Role Reports to: Hiring Manager Direct Reports: This role has no direct reports Responsibilities:  The Clinical Technology Solution Architect will engage in several key activities on the project, including: • Stakeholder Engagement: Collaborating with clinical teams, IT professionals, and project managers to gather requirements, discuss progress, and align solutions with user needs and project goals; Facilitating technical interviews and working sessions with client teams. • Solution Design &amp; Development: Identifying process and requirement gaps in architecting and refining technical solutions, ensuring that systems are scalable, interoperable, and meet compliance standards. This includes reviewing and adjusting designs to address any emerging technical challenges. Determining system integration needs, ensuring seamless interoperability between clinical systems. Understanding system capabilities, analyzing the business and clinical categorization of functionalities. Developing business process requirements and mapping workflows. • Documentation &amp; Reporting: Creating and updating technical documentation, architectural blueprints, analysis summaries, project reports, and deliverables, keeping stakeholders informed of milestones and any issues that may arise. • Troubleshooting &amp; Problem-Solving: Assessing functional and technical information gaps, identifying and understanding any immediate technical issues, system performance challenges, and providing guidance to the team on solution optimization for translation into new requirements. • Collaboration with Vendors: Working with external vendors to gather project information necessary to identify gaps, assess impact, recommendations, and new requirements. Knowledge and Skills Required:  • Healthcare IT Expertise: Strong knowledge of clinical systems like EHRs (e.g., Cerner, ViSTA), DoD MHS GENESIS and Operational Medicine, telemedicine, and healthcare IT infrastructure. • Clinical Workflow Understanding: Experience optimizing clinical processes and aligning technology with healthcare operations. • Technical Architecture: Proficiency in system design, integration, interoperability standards (e.g., HL7, FHIR), and cloud technologies • Regulatory Knowledge: Familiarity with healthcare compliance (e.g., HIPAA) and security protocols • Collaboration &amp; Communication: Strong interpersonal skills for working with clinicians, IT teams, and stakeholders. • Project Management: Experience overseeing complex projects, managing timelines, and ensuring successful implementation of healthcare technology solutions. Experience Required:  • A minimum of 6 years in the health information technology field • 2 or more large scale health information technology implementations or modernizations resulting in successful • Experience with healthcare data standards (FHIR, HL7, DICOM), and an understanding of FHIR API and application design is preferred. Technical Skills Required:  • Strong proficiency with MS Office 365 skills to include MS Word, Excel, PowerPoint, Outlook, Teams, and SharePoint • Familiarity with healthcare data standards (FHIR, HL7, DICOM); an understanding of FHIR API and app design, familiarity with digital quality measurement, experience with use-cases involving EHR data in downstream/value-add applications; and a good understanding of the challenges and limitations of using real-world clinical data in quality measurement. Education/Certification Required:  • Bachelor’s degree in computer science, Information Technology, or a related field. • Master’s degree preferred, but not required All applicants must be US citizens and able to obtain a Public Trust clearance.  Edera participates in the E-Verify program. Edera is a drug-free workplace. Edera is an Equal Opportunity and Affirmative Action Employer. Edera prohibits discrimination against individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by law. Edera takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or veteran status.

Clinical Technology Solution Architect

<h3>Job Description</h3>
Job DescriptionShort Description: The Helpdesk Specialist is a first level rep to the OCTO technical support team. They answer a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Onsite:3 Days-12 hrs. shifts/1 Day every other week 8hrs Complete Description: The Office of the Chief Technology Officer is seeking a first level technical support representative. Who will be responsible for answering a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Please view the roles and responsibilities below: Work Arrangement / Schedule Onsite - 6 PM - 6 AM: 3 Days-12 hrs shifts Sunday: 9 AM - 6 PM: 1 Day every other week 8hrs Customer Support Entry Roles and Responsibilities i. Answer calls in a dynamic IT operations environment, supporting multiple agencies ii. Provide desktop support for technical issues in a Call Center environment as well as off-site locations throughout the District of Columbia iii. Log and route service requests and incidents in an incident management system iv. Create and maintain knowledge articles in the agency's knowledge management system on a daily basis v. Provide a high level of customer service to end users on a daily basis vi. Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other related Microsoft applications vii. Troubleshoot issues related to agency specific applications and web applications viii. Provide technical support for mobile devices, such as iPads, iPhones, Android devices and tablets ix. Collaborate with the IT leadership team to select and implement cost-effective technology for District x. Maintain service level agreements related to both Call Center and Desk Side support Service/Incident requests xi. Work with other technical teams to coordinate multi-tiered technical support for outages, widespread security incidents xii. Adhere to all Enterprise-wide security policies related to security and integrity of District-owned Resources Candidate Skills Matrix: Following sections are to be filled by the candidate: Skills | Required/Desired | No. of Years | How many years of experience candidate has? Bachelors degree in IT or related field or equivalent experience | Required | 5 years | Customer service support experience in either a face to face or phone support role.| Required | 2 years | Excellent written and verbal communication skills in a professional setting| Required | 2 years | Provide technical support to computer system users by telephone, email, and etc.| Required | 1 year | Maintain computers, systems, and printers in a professional setting | Required | 1 year | Expertise in supporting desktop operating systems (Windows 10, 11, and Mac OSX 10.10.x) | Required | 1 year | Install and troubleshoot computer operating systems (Windows 10, 11, and Mac OSX 10.10.x)| Required | 1 | Experience providing technical support in a call center environment where the candidate received multiple calls at once.| Required | 1 years | Provide customer-oriented results and build an efficient end-user support environment.| Required | 1 year | Experience with basic Active Directory functions such as account creations, password resets, and OU Management| Required | 1 year | Knowledge of Microsoft Office Suite (Office 365) | Required | 1 year | A Microsoft Certifications: MCP, Windows, 10, CompTIA A+ etc.| Highly desired | | Background check: 
<ul>
<li>Extensive criminal history background check will be required. We cannot submit candidates with recent histories (go back seven years) of extensive driving, drug, robbery or any other illegal activity. Any criminal activity on the background check will eliminate the candidate from consideration. If selected, please make certain that you inform all candidates that they will have to complete this criminal background check prior to starting. NATIONAL background checks are required; Federal background checks are NOT compliant under this contract. A national background check is a national criminal background check that pulls criminal records from State and County Courts in almost every US State.</li>
</ul>

OCTO - Helpdesk Specialist Entry

<h3>Job Description</h3>
Job Description
We are looking for ETL Developers for a large-scale project. This is a permanent role with a global IT service leader.
Requirements
<ul>
<li>Strong experience in ETL Development.</li>
<li>Minimum of 5+ years of experience in Informatica Cloud or Enterprise Informatica.</li>
<li>Proficiency in Unix and Shell scripting.</li>
<li>Basic understanding of the Replenishment process for Retail.</li>
<li>Experience in ETL/ELT Datastage development and ETL/ELT Architecture.</li>
<li>Knowledge of HR/workforce processes.</li>
<li>Proficiency in SQL and data modeling/development.</li>
<li>Ability to perform analytics, BI visualization, and reporting using PowerBI or similar tools.</li>
</ul>
Benefits
About Us
We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at <a href="mailto:careers.usa@zoneitsolutions.com" target="_blank">careers.usa@zoneitsolutions.com</a>.
Also follow our LinkedIn page for new job opportunities and more.
Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.

ETL Developer

<h3>Job Description</h3>
Job Description
Position Overview: We are seeking a skilled and experienced Quality Technician Lead to join our team. This role will report to the Quality Supervisor and is responsible for performing in-process and final inspections using a wide variety of inspection gauges and techniques. The Quality Technician Lead will provide a first layer of oversight, assist with training, and resolve technical issues. A strong understanding of engineering drawings and inspection techniques is essential for this role.
Key Responsibilities:
<ul>
<li>
Perform in-process and final inspections using a variety of inspection gauges and techniques to ensure product quality and compliance with specifications.
</li>
<li>
Provide first-level oversight to the quality inspection team, ensuring adherence to quality standards and procedures.
</li>
<li>
Assist in training new and existing team members on inspection techniques, quality standards, and the use of inspection equipment.
</li>
<li>
Resolve technical issues related to inspection processes and equipment, providing guidance and support to the team.
</li>
<li>
Interpret and understand engineering drawings, specifications, and other technical documents to perform accurate inspections.
</li>
<li>
Document and report inspection results, non-conformances, and other quality-related data.
</li>
<li>
Collaborate with the Quality Supervisor and other departments to address quality issues and implement corrective actions.
</li>
<li>
Participate in continuous improvement initiatives to enhance inspection processes and overall product quality.
</li>
</ul>
Qualifications:
<ul>
<li>
High school diploma or equivalent; additional technical or quality-related certifications are a plus.
</li>
<li>
Previous experience in a quality inspection role, preferably in a manufacturing or aerospace environment.
</li>
<li>
Strong understanding of engineering drawings and inspection techniques.
</li>
<li>
Proficiency in using a variety of inspection gauges and equipment.
</li>
<li>
Excellent attention to detail and organizational skills.
</li>
<li>
Strong communication and interpersonal skills.
</li>
<li>
Ability to work independently and as part of a team.
</li>
<li>
Problem-solving skills and the ability to resolve technical issues effectively.
</li>
</ul>
Skills and Competencies:
<ul>
<li>
Proficiency in quality management tools and techniques.
</li>
<li>
Ability to manage multiple projects and priorities.
</li>
<li>
Strong attention to detail and organizational skills.
</li>
<li>
Ability to work collaboratively with cross-functional teams.
</li>
<li>
Proficiency with Office products
</li>
</ul>
Benefits
<ul>
<li>
401(K) Retirement Plan with Company Match 
</li>
<li>
Medical, Dental, Vision – Complete Health Care Package
</li>
<li>
Company paid short-term, long-term and life insurance.
</li>
<li>
10 Paid Holidays
</li>
<li>
Vacation and Sick Time
</li>
<li>
Safety shoe and eye glass allowance
</li>
</ul>
Maverick Molding &amp; PPR is an Equal Opportunity Employer Committed to Diversity/M/F/D/V
 #hc178593

3rd Shift Quality Technician Lead

<h3>Job Description</h3>
Job Description
Data Center Technician - $15-$30/hr - DOE
We are currently hiring Data Center Technicians with 2+ years of experience performing low voltage installation a data center environment. Candidates are encouraged to apply ASAP as we have an immediate need in the Los Angeles Area. Qualified candidates will send an updated resume for consideration. Interviews are currently underway.
Please apply today by calling/texting YOUR NAME at XXX-XXX-XXXX or emailing your resume to <a href="mailto:XXX@outsource.net" target="_blank">XXX@outsource.net</a> or apply directly to this posting by clicking “Apply” below.
Data Center Technician Duties:
<ul>
<li>Pulling and routing CAT 5 or CAT 6 or Fiber cable in new construction and existing data center environment</li>
<li>Dressing, labeling, and terminating low voltage wires</li>
<li>Installing support structures (ladder racks, racks, switches, servers, j-hooks, cable trays, basket trays, etc.)</li>
<li>Terminating voice and data jacks and dressing and terminating distribution frames (66 or 110 blocks, patch panels)</li>
<li>Rack and stack work, closet work, putting together server racks, patch panels</li>
</ul>
Qualifications:
<ul>
<li>Recent experience installing low voltage cable in new construction or data center environment is required</li>
<li>Familiarity with BICSI, EIA, TIA, or NEC Standards</li>
<li>Experience running or bending conduit, with digital multi-meters, and testing cable is a plus</li>
<li>Fiber experience including Anaerobic Terminations, SC and LC Connectors, and Splicing is a plus</li>
<li>Ability to read and understand schematic and line diagrams</li>
<li>Your own basic telecom tools including punch downs, snips, wire strippers, cordless drill, PPE (safety gear), etc.</li>
</ul>
Compensation:
<ul>
<li>Competitive starting pay $15 -$30/hr or depending on experience</li>
<li>Get paid weekly!</li>
<li>Option to enroll in Medical, Dental, Vision, and contribute to 401K</li>
<li>Referral Bonuses of up to $250 for referrals that result in a placement</li>
</ul>
Company DescriptionOutsource is the Nation's leading provider of low voltage and electrical talent. We work EXCLUSIVELY in electrical and low-voltage, and have been placing candidates of all levels with the right companies since 1998 so we know a thing or two about making a good match. Outsource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status. 
<h3>Company Description</h3>
Outsource is the Nation's leading provider of low voltage and electrical talent. We work EXCLUSIVELY in electrical and low-voltage, and have been placing candidates of all levels with the right companies since 1998 so we know a thing or two about making a good match. \r\n\r\nOutsource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

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