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<h3>Job Description</h3>
Job DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at ZIPS Car Wash located at 1641 Precinct Line Rd, Hurst, TX, is the perfect position for you!&nbsp; You will bring joy to people’s journeys&nbsp;by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you&nbsp;will&nbsp;have the opportunity to make a significant impact while earning rewards for outstanding performance!&nbsp; Pay: / hour + Bonus &amp; Commission Pay! Rewards for YOU: 
<ul>
<li>Competitive Hourly Pay &nbsp;</li>
<li>Incentive/Commission Pay&nbsp;</li>
<li>DailyPay. Get paid daily!</li>
<li>Flexible Scheduling; Morning &amp; Evening Shifts Available&nbsp;</li>
<li>Tuition Reimbursement&nbsp;</li>
<li>Free&nbsp;Car Washes&nbsp;</li>
</ul>
Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best.&nbsp;Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated! &nbsp; &nbsp; Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position! &nbsp;Responsibilities
<ul>
<li>Welcome and engage with customers in a warm, friendly manner&nbsp;</li>
<li>Engage customers while selling and promoting our Unlimited Wash Club &nbsp;</li>
<li>Safely and efficiently load every vehicle with clear hand signals and a smile&nbsp;</li>
<li>Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests&nbsp;</li>
<li>Maintain all aspects of the site to ensure it runs beautifully&nbsp;</li>
</ul>
Required Skills
<ul>
<li>18 years of age or older &nbsp;</li>
<li>Positive attitude&nbsp;&nbsp;</li>
<li>Ability to work flexible hours including weekends and holidays&nbsp;</li>
</ul>
 CSA_TXHUR_PRECINCT

Customer Service Associate

<h3>Job Description</h3>
Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Atlanta, GA, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. &nbsp; This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Atlanta,GA! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities
<ul>
<li>Handle patient scheduling, appointments, multi-phone line</li>
<li>Gather new patient data; keep track of all patient referrals</li>
<li>Disseminate information to patients; act as a go-between for patients and physicians &nbsp;</li>
<li>Send and keep a log of all reports sent to doctors</li>
<li>Collect all payments; insurance verification</li>
<li>Collect/open mail; distribute mail to proper areas/people</li>
<li>Send benefits paperwork to billing companies</li>
<li>Handle all scheduling and ensuing communication</li>
<li>Answer phones, act as a patient liaison, answer any questions from potential or current patients</li>
<li>Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations</li>
<li>Collect new patient intake information; track all clinic referrals</li>
<li>Fax reports to physicians; keep a log of incoming reports</li>
<li>Verify Insurance and track insurance-covered visits; take copayments</li>
<li>Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company</li>
<li>Communicate with the office manager and clinicians about scheduling/patient arrival</li>
</ul>
Required Skills
<ul>
<li>High school diploma or equivalent</li>
<li>Valid driver's license and reliable transportation</li>
<li>Great communicator and multitasker, detail-oriented</li>
<li>Positive attitude, good work ethic, integrity and empathetic toward people that are in pain&nbsp;</li>
<li>H.S. graduate or GED certificate</li>
<li>Up-to-date DL and a dependable vehicle</li>
<li>Excellent at handling details, communicating and multitasking</li>
<li>Great demeanor, strong integrity and compassion</li>
</ul>

Customer Service Representative

<h3>Job Description</h3>
Job DescriptionDescription:
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join on our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
 
JOB SUMMARY: Under the direction of the Regional Service Manager: Provides customers with quality service; supervises operational staff; promotes sales of all Bank services.
ESSENTIAL FUNCTIONS:
Customer Service &amp; Sales Support
<ul>
<li>Deliver 5 Points of Service. (Your Community Banker, Sundown Rule, It’s your time, 24hrs or bust, Statement of fact, Everybody makes a difference)</li>
<li>Meet SERVICE standards for external customers.</li>
<li>Conduct/facilitate daily 8a.m. sales meetings.</li>
<li>Resolve complex customer problems; ensure good customer relations. Serve as point of contact for branch staff questions.</li>
<li>Support Sales efforts through coaching and mentoring.</li>
<li>Focus on stabilization of transaction accounts.</li>
<li>Promote internal sales activities for new product and service referrals with an emphasis on all Key Initiatives.</li>
<li>Ensure that average monthly teller incentive goal of $110/FTE is met.</li>
<li>Ensure minimum SPF referral goals are met for each visit as well as monthly. At the conclusion of each visit, ensure a meeting with the investment representative for review of sales and referrals.</li>
<li>Maintain or grow branch deposits.</li>
<li>Meet or exceed NII goal as outlined in your annual budget.</li>
<li>Meet minimum Elan goals.</li>
<li>Meet established QIS standards of 95% or above.</li>
</ul>
Ownership &amp; Accountability
<ul>
<li>Maintain control and tracking of operational losses and teller cash differences.</li>
<li>Screen and interview applicants for operational positions. Coordinate with the RSM on actions and documentation related to disciplinary situations.</li>
<li>Manage overall operations of the branch through effective delegation &amp; follow-up.</li>
<li>Demonstrate leadership skills as evidenced by modeling professional conduct &amp; professional boundaries &amp; coaching &amp; mentoring staff, especially in sales activities.</li>
<li>Ensure training &amp; cross-training of staff. Identify any training, coaching or scripting needs.</li>
<li>Ensure all necessary reports are completed and forwarded on a timely basis.</li>
<li>Communicate problems, successes, challenges and personnel issues to the RSM on a regular basis. Adhere to the “no surprises” standard.</li>
<li>Exercise sound judgement and common sense in protecting bank assets, while providing excellent customer service.</li>
<li>Implement changes to policies and procedures timely and effectively.</li>
<li>Personal losses within loss limit.</li>
<li>Meet attendance guidelines.</li>
</ul>
Administrative Control, Security &amp; Audit
<ul>
<li>Ensure satisfactory ratings by Internal Audit.</li>
<li>Ensure satisfactory ratings by Branch Review (See Audit Performance Matrix, Personnel Policy manual, Page 8.1.1).</li>
<li>Follow security protocols in opening, closing and internal operations procedures.</li>
<li>Ensure that all staff is knowledgeable and adheres to Control Consciousness policies and procedures.</li>
<li>Ensure branch remains within established loss limits.</li>
</ul>
Compliance Responsibilities
<ul>
<li>Complete regulatory tutorials to ensure understanding of compliance standards &amp; expectations.</li>
<li>Ensure that all staff completes regulatory tutorials and has an understanding of compliance standards &amp; expectations.</li>
<li>Answer regulatory questions correctly during Audit/Branch Review.</li>
<li>Ensure CRA service hours branch goals are met.</li>
</ul>
Work Environment:
The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
 
EQUIPMENT USED TO PERFORM FUNCTIONS:
10-key machine, Microsoft based computers, fax machine, photocopier, ATM, tube system for drive-up window, Branch Capture equipment.
 
DECISION MAKING: (Give examples of decisions and recommendations made by incumbent)
<ul>
<li>Approves non-standard transactions based on knowledge of client’s account history.</li>
<li>Schedules appropriate number of staff to successfully meet varying service demands and address any training needs.</li>
<li>Determines best method to apply to resolve customer and/or staff conflicts, which preserve individual’s dignity and comply with established banking policies.</li>
</ul>
PROMOTIONAL GUIDELINES:
Customer Service Managers are eligible for promotions based upon the approved level of the branch, i.e. CSM I, II, III, etc.
After one year in current position, the following criteria must be met:
<ul>
<li>Must have all audits and branch reviews rated satisfactorily.</li>
<li>Must obtain an “at expectation” or better in all categories on the annual performance appraisal.</li>
<li>Consistent pattern of growth in all areas of sales support.</li>
</ul>
Requirements:
MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:
Progressively more responsible in-branch operations where incumbent has gained a thorough knowledge of operational policies and procedures. Previous lead or supervisory experience preferred. Excellent interpersonal, organization and communication skills required.
 
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
 
MENTAL DEMANDS:
<ul>
<li>Successfully prioritize demands and meet quality and quantity service standards.</li>
<li>Apply basic math skills to balance cash and reconcile ledger accounts.</li>
<li>Evaluate job performance and identify training needs of subordinate staff.</li>
<li>Identify and capture business opportunities.</li>
</ul>
EOE
Westamerica Bank's Privacy Policy may be found at: <a href="http://www.westamerica.com/about/privacy" target="_blank">www.westamerica.com/about/privacy</a>

Customer Service Manager

<h3>Job Description</h3>
Job DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at ZIPS Car Wash located at 1604 Hwy 17 N, North Myrtle Beach, SC, is the perfect position for you!&nbsp; You will bring joy to people’s journeys&nbsp;by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you&nbsp;will&nbsp;have the opportunity to make a significant impact while earning rewards for outstanding performance!&nbsp; Pay: $15/ hour + Bonus &amp; Commission Pay! Rewards for YOU: 
<ul>
<li>Competitive Hourly Pay &nbsp;</li>
<li>Incentive/Commission Pay&nbsp;</li>
<li>DailyPay. Get paid daily!</li>
<li>Flexible Scheduling; Morning &amp; Evening Shifts Available&nbsp;</li>
<li>Tuition Reimbursement&nbsp;</li>
<li>Free&nbsp;Car Washes&nbsp;</li>
</ul>
Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best.&nbsp;Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated! &nbsp; &nbsp; Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position! &nbsp;Responsibilities
<ul>
<li>Welcome and engage with customers in a warm, friendly manner&nbsp;</li>
<li>Engage customers while selling and promoting our Unlimited Wash Club &nbsp;</li>
<li>Safely and efficiently load every vehicle with clear hand signals and a smile&nbsp;</li>
<li>Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests&nbsp;</li>
<li>Maintain all aspects of the site to ensure it runs beautifully&nbsp;</li>
</ul>
Required Skills
<ul>
<li>18 years of age or older &nbsp;</li>
<li>Positive attitude&nbsp;&nbsp;</li>
<li>Ability to work flexible hours including weekends and holidays&nbsp;</li>
</ul>
 CSA_SCMYR_Hwy17

<h3>Job Description</h3>
Job DescriptionDescription:
Just Right Heating, Cooling &amp; Plumbing is a heating and cooling company that was formally started in 2004, but our founder, Dan Dearden, started in the business back in 1977. We have multiple locations throughout Utah with only one goal: to train each and every technician to deliver trustworthy, professional service to our customers.
 
Just Right is looking for a customer-oriented service representative to join our team!
The Customer Service Representative (CSR), will act as a liaison, provide product/service information, and resolve any emerging problems with accuracy and efficiency that our customer accounts might face. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer Service Representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
 
Why Join Us?
We understand the significant impact your job has on you and your loved ones, so we offer a comprehensive benefits package to support your health, family, and lifestyle. 
<ul>
<li>Work Life Balance: We understand the importance of ensuring that you have time with your families. </li>
<li>Benefits: We pay almost 100% of your healthcare premiums and 50% for your family!</li>
<li>Retirement Plan: 401k with company match.</li>
<li>Paid Time Off: 13 vacation days + 6 paid holidays!</li>
<li>Career Growth We offer a clear path for advancement, whether you're looking to grow within the customer service department as a CSR Lead or explore other departments within the company. </li>
</ul>
Job Responsibilities:
<ul>
<li>Manage large amounts of incoming calls</li>
<li>Generate sales leads</li>
<li>Identify and assess customers’ needs to achieve satisfaction</li>
<li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li>
<li>Provide accurate, valid, and complete information by using the right methods/tools</li>
<li>Meet personal/customer service team sales targets and call handling quotas</li>
<li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li>
<li>Keep records of customer interactions, process customer accounts and file documents</li>
<li>Follow communication procedures, guidelines, and policies</li>
<li>Take the extra mile to engage customers</li>
</ul>
Schedule:
<ul>
<li>11:30am - 8pm during the summer (until September)</li>
<li>9:30am - 6:00pm (September - May)</li>
<li>Weekends (Rotating Saturdays)</li>
</ul>
 
Requirements:

<h3>Job Description</h3>
Job DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at ZIPS Car Wash located at 300 US-412, Siloam Springs, AR, is the perfect position for you!&nbsp; You will bring joy to people’s journeys&nbsp;by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you&nbsp;will&nbsp;have the opportunity to make a significant impact while earning rewards for outstanding performance!&nbsp; Pay:&nbsp;$12/ hour + Bonus &amp; Commission Pay! Rewards for YOU: 
<ul>
<li>Competitive Hourly Pay &nbsp;</li>
<li>Incentive/Commission Pay&nbsp;</li>
<li>DailyPay. Get paid daily!</li>
<li>Flexible Scheduling; Morning &amp; Evening Shifts Available&nbsp;</li>
<li>Tuition Reimbursement&nbsp;</li>
<li>Free&nbsp;Car Washes&nbsp;</li>
</ul>
Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best.&nbsp;Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated! &nbsp; &nbsp; Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position! &nbsp;Responsibilities
<ul>
<li>Welcome and engage with customers in a warm, friendly manner&nbsp;</li>
<li>Engage customers while selling and promoting our Unlimited Wash Club &nbsp;</li>
<li>Safely and efficiently load every vehicle with clear hand signals and a smile&nbsp;</li>
<li>Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests&nbsp;</li>
<li>Maintain all aspects of the site to ensure it runs beautifully&nbsp;</li>
</ul>
Required Skills
<ul>
<li>18 years of age or older &nbsp;</li>
<li>Positive attitude&nbsp;&nbsp;</li>
<li>Ability to work flexible hours including weekends and holidays&nbsp;</li>
</ul>
 CSA_ARSIL_Hwy412

<h3>Job Description</h3>
Job DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at ZIPS Car Wash located at 3107 W Wedington Dr, Fayetteville, AR, is the perfect position for you!&nbsp; You will bring joy to people’s journeys&nbsp;by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you&nbsp;will&nbsp;have the opportunity to make a significant impact while earning rewards for outstanding performance!&nbsp; Pay: $12/ hour + Bonus &amp; Commission Pay! Rewards for YOU: 
<ul>
<li>Competitive Hourly Pay &nbsp;</li>
<li>Incentive/Commission Pay&nbsp;</li>
<li>DailyPay. Get paid daily!</li>
<li>Flexible Scheduling; Morning &amp; Evening Shifts Available&nbsp;</li>
<li>Tuition Reimbursement&nbsp;</li>
<li>Free&nbsp;Car Washes&nbsp;</li>
</ul>
Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best.&nbsp;Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated! &nbsp; &nbsp; Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position! &nbsp;Responsibilities
<ul>
<li>Welcome and engage with customers in a warm, friendly manner&nbsp;</li>
<li>Engage customers while selling and promoting our Unlimited Wash Club &nbsp;</li>
<li>Safely and efficiently load every vehicle with clear hand signals and a smile&nbsp;</li>
<li>Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests&nbsp;</li>
<li>Maintain all aspects of the site to ensure it runs beautifully&nbsp;</li>
</ul>
Required Skills
<ul>
<li>18 years of age or older &nbsp;</li>
<li>Positive attitude&nbsp;&nbsp;</li>
<li>Ability to work flexible hours including weekends and holidays&nbsp;</li>
</ul>
 CSA_ARFAY_Wedington

<h3>Job Description</h3>
Job Description
We are looking for a dedicated OEM Customer Service Admin to join our team and provide exceptional support to our clients, ensuring a seamless experience with our original equipment manufacturer (OEM) products. This role involves assisting customers with inquiries, order processing, product troubleshooting, and maintaining relationships with clients to enhance their satisfaction. The ideal candidate will have strong communication skills, a customer-first mindset, and a passion for problem-solving in a fast-paced, technical environment.
Key Responsibilities:
<ul>
<li>Customer Support: Provide high-quality customer service by addressing inquiries, issues, and concerns related to OEM products, including product features, availability, pricing, and order status.</li>
<li>Order Management: Process and track orders accurately, ensuring timely delivery and proper documentation. Resolve any discrepancies or issues with orders promptly.</li>
<li>Product Troubleshooting: Assist customers in identifying and resolving product issues, offering solutions, and coordinating with the technical or assembly teams as needed for more complex inquiries.</li>
<li>Technical Assistance: Offer basic troubleshooting and guidance on OEM products and escalate complex issues to senior technical support or engineering teams.</li>
<li>Product Knowledge: Stay informed about the company's OEM products, their specifications, features, and benefits to provide accurate information to customers.</li>
<li>Documentation &amp; Reporting: Accurately document customer interactions, complaints, and resolutions in the customer service system. Generate and review reports for trends, customer feedback, and product issues.</li>
<li>Collaboration: Work closely with sales, logistics, and technical teams to resolve customer concerns and ensure the timely fulfillment of orders.</li>
<li>Feedback Loop: Relay customer feedback to relevant internal teams to improve product offerings and customer service processes.</li>
<li>Quality Control: Ensure all customer service processes align with company policies and industry standards, focusing on efficiency and quality.</li>
</ul>
Qualifications:
<ul>
<li>Education: High school diploma or equivalent (required). Associate's degree or higher in business, communications, or a related field (preferred).</li>
<li>Experience: 2 years in customer service, preferably in an OEM, manufacturing, or technical environment.</li>
<li>Skills:</li>
<ul>
<li>Strong communication skills, both verbal and written, with the ability to explain technical details clearly to customers.</li>
<li>Excellent problem-solving and critical thinking abilities.</li>
<li>Ability to handle multiple tasks in a fast-paced environment while maintaining attention to detail.</li>
<li>Proficiency with customer service software and tools (CRM systems, order management systems).</li>
<li>Basic technical understanding of OEM products and their applications (training will be provided).</li>
<li>Strong organizational and time-management skills.</li>
</ul>
</ul>
Benefits:
<ul>
<li>Competitive salary and benefits package.</li>
<li>Health, dental, and vision insurance.</li>
<li>Paid time off (PTO) and holidays.</li>
<li>Retirement savings plan with company match.</li>
<li>Opportunities for career growth and development within the company.</li>
</ul>

Customer Service Admin

<h3>Job Description</h3>
Job DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at ZIPS Car Wash located at 2402 Wake Forest Road, Raleigh, NC, is the perfect position for you!&nbsp; You will bring joy to people’s journeys&nbsp;by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you&nbsp;will&nbsp;have the opportunity to make a significant impact while earning rewards for outstanding performance!&nbsp; Pay: $12/ hour + Bonus &amp; Commission Pay! Rewards for YOU: 
<ul>
<li>Competitive Hourly Pay &nbsp;</li>
<li>Incentive/Commission Pay&nbsp;</li>
<li>DailyPay. Get paid daily!</li>
<li>Flexible Scheduling; Morning &amp; Evening Shifts Available&nbsp;</li>
<li>Tuition Reimbursement&nbsp;</li>
<li>Free&nbsp;Car Washes&nbsp;</li>
</ul>
Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best.&nbsp;Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated! &nbsp; &nbsp; Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position! &nbsp;Responsibilities
<ul>
<li>Welcome and engage with customers in a warm, friendly manner&nbsp;</li>
<li>Engage customers while selling and promoting our Unlimited Wash Club &nbsp;</li>
<li>Safely and efficiently load every vehicle with clear hand signals and a smile&nbsp;</li>
<li>Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests&nbsp;</li>
<li>Maintain all aspects of the site to ensure it runs beautifully&nbsp;</li>
</ul>
Required Skills
<ul>
<li>18 years of age or older &nbsp;</li>
<li>Positive attitude&nbsp;&nbsp;</li>
<li>Ability to work flexible hours including weekends and holidays&nbsp;</li>
</ul>
 CSA_NCRAL_WakeForest

<h3>Job Description</h3>
Job Description
Classification: Non-Exempt
We are Alsco Uniforms. We’ve been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It’s our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them.
Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We’re seeking driven professionals with ambition to grow within our company. We’d love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development.
Join our team and build your career with Alsco Uniforms!
Job Summary: The Customer Service Coordinator (CSC) drives customer loyalty through response to inbound customer calls and proactive outbound calls. The CSC coordinates the flow of information to and from the Service Department and follows up with customers to ensure satisfactory resolution. Performs other duties as required and reports to the Service Manager.
Our full-time employees enjoy:
401K Plan with Company Match
Medical, Dental, Vision, FSA/HSA
Life Insurance, Disability Insurance
Vacation, Sick Time, Holidays
Choice of Global Cash Card or Direct Deposit
Career Advancement
Learning &amp; Development Opportunities
Inclusive and Diverse Team Environment
Essential Functions: - In a courteous and professional manner, respond to customer service needs according to company policy and procedures. - Make outbound calls or respond to inbound calls, performing such tasks as audits, up-selling opportunities, problem resolution, sales lead referral, customer follow-up and processing order requests. - Coordinate the flow of information within the Service Department, maintain call logs and files, check night messages, contact personnel as appropriate, print daily reports and arrange deliveries. - Ensure customer loyalty and outstanding customer service, all with a sense of urgency. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision. - Prepare, distribute and track Welcome packets, renewals, service agreements, yearly/monthly reports, and other paperwork. - Monitor and report competitive activity. - Follow written and verbal instructions, attend meetings and perform other tasks as directed by supervision.
Additional Functions: - Work with and support other service personnel as required by supervision.
Qualifications: - Demonstrate excellence in telephone skills. - Demonstrate excellence in internal/external customer service, sales and relationship building skills. - Good experience and skills in MS Office and basic administrative tasks. - Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as good time management skills and being a team player. - Recognize colors, sizes and types of product and count, add and subtract accurately. Education: - High School graduation or similar experience.
Travel Requirements: - None.
Typical Environmental Conditions: - Offices and service areas of a typical industrial laundry facility, Service Center or depot.
For a general description of benefits that are being offered for this position, please visit alsco.com/benefits.
Alsco is an Affirmative Action/Equal Employment Opportunity Employer.
Revised: 04/29/2022

571,284 Customer-Service Jobs