<h3>Job Description</h3>
Job DescriptionDescription:
STG Construction (Shared Services) supports the internal operations of all STG Family divisions. By centralizing functions like HR, Safety, Accounting, and IT, STG Construction ensures efficient, consistent service across the organization. 
 
We are seeking a detail-oriented and experienced Payroll Clerk to join our team. This role reports directly to the Human Resources Department and is responsible for managing all aspects of weekly payroll processing as well as providing critical support to various HR functions. The ideal candidate will be proficient in Paylocity, experienced in construction payroll (including certified payroll and union compliance), and comfortable handling sensitive employee information with discretion.
This is a dynamic role that bridges payroll and human resources, ensuring accurate and timely compensation while supporting compliance, onboarding, benefits coordination, and personnel recordkeeping.
Key Responsibilities
<ul>
<li>Process weekly payroll for both hourly and salaried employees, in compliance with all labor regulations and internal policies. </li>
<li>Utilize Paylocity to manage payroll data entry, audits, and reporting with accuracy and timeliness.</li>
<li>Prepare and submit certified payroll reports and manage prevailing wage compliance.</li>
<li>Ensure adherence to Davis-Bacon Act, state-specific wage laws, and union agreement requirements.</li>
<li>Coordinate employee onboarding and offboarding processes from a payroll perspective, ensuring timely and accurate system updates.</li>
<li>Maintain employee payroll and personnel records, including job changes, pay adjustments, and status updates. </li>
<li>Process and track paid time off (PTO), sick leave, holidays, and leave balances in line with company policies. </li>
<li>Administer and reconcile benefit-related deductions, such as health insurance, 401(k), and other voluntary benefits. </li>
<li>Address employee inquiries related to payroll, timekeeping, benefits, and tax forms, providing excellent internal customer service. </li>
<li>Monitor timekeeping entries for accuracy and communicate discrepancies or trends to HR leadership. </li>
<li>Assist with year-end payroll activities such as generating W-2s, 1099s, and required tax documentation. </li>
</ul>
 
Requirements:
<ul>
<li>3+ years of payroll experience, including weekly payroll cycles and construction-related processing. </li>
<li>1+ year of experience with Paylocity or a comparable HRIS/payroll software system. </li>
<li>Proficiency in handling certified payroll reporting and knowledge of prevailing wage and union labor regulations. </li>
<li>Friendly, approachable, and service-oriented personality—must enjoy helping others and be comfortable interacting with employees across all levels of the organization.</li>
<li>Familiarity with HR processes such as benefits coordination and employee recordkeeping.</li>
<li>Strong understanding of labor law compliance and payroll best practices. </li>
<li>Excellent verbal and written communication skills with a customer service mindset. </li>
<li>High attention to detail, confidentiality, and strong organizational skills.</li>
<li>Ability to multitask and manage time effectively in a deadline-driven environment. </li>
<li>Proficiency in Microsoft Excel and standard office software.</li>
</ul>

Payroll Specialist

<h3>Job Description</h3>
Job Description
Job Title: HR Specialist
Location: Mason, Ohio
Company: LHH Solutions (on behalf of our client)
Shift: 1st Shift
Salary: $20 - $26 per hour
Job Description:
LHH Solutions is seeking a dedicated and detail-oriented HR Specialist to join our client’s team in Mason, Ohio. This role is focused on full cycle recruiting and onboarding new employees. The ideal candidate will have a passion for human resources and a proven track record in recruitment and onboarding processes.
Key Responsibilities:
<ul>
<li>
Full Cycle Recruiting: Manage the entire recruitment process from job posting to candidate selection, including sourcing, screening, interviewing, and hiring.
</li>
<li>
Onboarding: Develop and implement comprehensive onboarding programs to ensure new hires are successfully integrated into the company.
</li>
<li>
Candidate Experience: Ensure a positive candidate experience throughout the recruitment and onboarding process.
</li>
<li>
Compliance: Maintain compliance with all federal, state, and local employment laws and regulations.
</li>
<li>
Collaboration: Work closely with hiring managers to understand their staffing needs and provide timely and effective recruitment solutions.
</li>
<li>
Reporting: Generate and analyze recruitment metrics to assess the effectiveness of recruitment strategies and make data-driven decisions.
</li>
<li>
Continuous Improvement: Identify opportunities for process improvements and implement best practices in recruitment and onboarding.
</li>
</ul>
Qualifications:
<ul>
<li>
Bachelor's degree in Human Resources, Business Administration, or related field.
</li>
<li>
Minimum of 2 years of experience in full cycle recruiting and onboarding.
</li>
<li>
Strong understanding of HR practices, employment laws, and regulations.
</li>
<li>
Excellent communication and interpersonal skills.
</li>
<li>
Ability to work independently and as part of a team.
</li>
<li>
Proficiency in HR software and applicant tracking systems (ATS).
</li>
</ul>
Benefits:
<ul>
<li>
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs.&nbsp;Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
</li>
</ul>
 Pay Details: $20.00 to $26.00 per hour Search managed by: Bianca Mishurda Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www.lhh.com/us/en/candidate-privacy" target="_blank">https://www.lhh.com/us/en/candidate-privacy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>

HR Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
Community Name: Polaris Peak 
Unit Count: 174
 
Are you interested in a career where customers, colleagues, and community service are the cornerstones of your work? Would you like to work with a company that celebrates victories both big and small and welcomes ideas from all levels of our team? If so, join us here at Avanti Residential! Our moto is Sempre Avanti, meaning “Always Forward”/ “Always Welcome.” We are “people people” through our mission and core values. We enhance our communities with our work, see all members of our team as leaders, and live La Bella Vita (The Beautiful Life). With endless opportunities for personal and professional growth, the sky’s the limit when advancing your career and being the best you can be. There is a place for you at Avanti Residential. Join us today!
 
The Leasing Specialist role will manage and lead in-person tours for prospective residents and sell the units to encourage application submittal. They will work on improving occupancy and preventing stale units through marketing and analyzing the local market. In addition, this role will help enhance the move-in experience after residents have signed their leases with the Application Admin and enhance the community’s curb appeal.
 
What You’ll Do…
<ul>
<li>Conduct tours scheduled in person tours with prospective residents who arrive at the property and perform warm hand off for scheduled tours. </li>
<li>Manage the leasing process from the initial prospective resident tour contact, property touring, selling the property/apartment, and setting them up for creating a lease with the Application Admin.</li>
<li>Walk through the move-in ready apartments to ensure they meet standards prior to orientation.</li>
<li>Coordinate and facilitate comprehensive move-in orientations for new residents, ensuring they are equipped with essential information about the property, amenities, and community policies to enhance their overall living experience from day one.</li>
<li>Ensure “model” apartments and target apartments are ready for show; be aware of the “curb appeal” of the community.</li>
</ul>
Requirements:
What You Need to Succeed…
<ul>
<li>High School diploma or GED required.</li>
<li>2+ years of customer service experience preferred.</li>
<li>1+ years of sales experience preferred.</li>
<li>Ability to communicate effectively over writing, phone, and computer mediums.</li>
<li>Use of technology including computer software and iPad.</li>
<li>Pass criminal background screening prior to employment.</li>
<li>A driver's license is required.</li>
<li>If minimum qualifications are met during resume screening the Wonderlic pre-employment assessment is required. The assessment will arrive in the email inbox that you provided.</li>
</ul>
 
What We Do for You…
<ul>
<li>Based on position, annual or quarterly bonuses are awarded based on performance and KPIs.</li>
<li>Up to 40% apartment discount.</li>
<li>Continuing education and tuition reimbursement.</li>
<li>A generous PTO policy.</li>
<li>Health and wellness benefits include Medical/HSA/FSA/Dental/Vision/STD/LTD and many other benefits to meet your specific needs.</li>
<li>4% company match for your 401k.</li>
<li>Avanti Shares equivalent program for hourly employees where a portion of the company’s transactional profits are awarded to you. The longer you stay, the higher your return.</li>
<li>Avanti Cares Program that helps employees in financial need.</li>
<li>Tenure-based Anniversary Recess.</li>
<li>Avanti Advisors Program to help new hires with onboarding.</li>
</ul>
 
This job description is not an all-inclusive list of duties and responsibilities. Avanti Residential is an Equal Opportunity Employer and is committed to diversity in its workplace; applicants from all backgrounds are encouraged to apply. If you are interested in applying for a position with Avanti and need special assistance or accommodation to use our website, please get in touch with <a href="mailto:HR@Avantiresidential.com" target="_blank">HR@Avantiresidential.com</a>.

Leasing Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
Community Name: Omnia on Thomas; 1645 E Thomas Rd, Phoenix, AZ 85016
Unit Count: 382
Schedule: Saturdays sometimes included.
 
Are you interested in a career where customers, colleagues, and community service are the cornerstones of your work? Would you like to work with a company that celebrates victories both big and small and welcomes ideas from all levels of our team? If so, join us here at Avanti Residential! Our moto is Sempre Avanti, meaning “Always Forward”/ “Always Welcome.” We are “people people” through our mission and core values. We enhance our communities with our work, see all members of our team as leaders, and live La Bella Vita (The Beautiful Life). With endless opportunities for personal and professional growth, the sky’s the limit when advancing your career and being the best you can be. There is a place for you at Avanti Residential. Join us today!
 
The Leasing Specialist role will manage and lead in-person tours for prospective residents and sell the units to encourage application submittal. They will work on improving occupancy and preventing stale units through marketing and analyzing the local market. In addition, this role will help enhance the move-in experience after residents have signed their leases with the Application Admin and enhance the community’s curb appeal.
 
What You’ll Do…
<ul>
<li>Conduct tours scheduled in person tours with prospective residents who arrive at the property and perform warm hand off for scheduled tours. </li>
<li>Manage the leasing process from the initial prospective resident tour contact, property touring, selling the property/apartment, and setting them up for creating a lease with the Application Admin.</li>
<li>Walk through the move-in ready apartments to ensure they meet standards prior to orientation.</li>
<li>Coordinate and facilitate comprehensive move-in orientations for new residents, ensuring they are equipped with essential information about the property, amenities, and community policies to enhance their overall living experience from day one.</li>
<li>Ensure “model” apartments and target apartments are ready for show; be aware of the “curb appeal” of the community.</li>
</ul>
Requirements:
What You Need to Succeed…
<ul>
<li>High School diploma or GED required.</li>
<li>2+ years of customer service experience preferred.</li>
<li>1+ years of sales experience preferred.</li>
<li>Ability to communicate effectively over writing, phone, and computer mediums.</li>
<li>Use of technology including computer software and iPad.</li>
<li>Pass criminal background screening prior to employment.</li>
<li>A driver's license is required.</li>
<li>If minimum qualifications are met during resume screening the Wonderlic pre-employment assessment is required. The assessment will arrive in the email inbox that you provided.</li>
</ul>
 
What We Do for You…
<ul>
<li>Based on position, annual or quarterly bonuses are awarded based on performance and KPIs.</li>
<li>Up to 40% apartment discount.</li>
<li>Continuing education and tuition reimbursement.</li>
<li>A generous PTO policy.</li>
<li>Health and wellness benefits include Medical/HSA/FSA/Dental/Vision/STD/LTD and many other benefits to meet your specific needs.</li>
<li>4% company match for your 401k.</li>
<li>Avanti Shares equivalent program for hourly employees where a portion of the company’s transactional profits are awarded to you. The longer you stay, the higher your return.</li>
<li>Avanti Cares Program that helps employees in financial need.</li>
<li>Tenure-based Anniversary Recess.</li>
<li>Avanti Advisors Program to help new hires with onboarding.</li>
</ul>
 
This job description is not an all-inclusive list of duties and responsibilities. Avanti Residential is an Equal Opportunity Employer and is committed to diversity in its workplace; applicants from all backgrounds are encouraged to apply. If you are interested in applying for a position with Avanti and need special assistance or accommodation to use our website, please get in touch with <a href="mailto:HR@Avantiresidential.com" target="_blank">HR@Avantiresidential.com</a>.

<h3>Job Description</h3>
Job DescriptionDescription:
Saxton &amp; Stump is a leader in providing solutions for complex financial matters and partners with clients to navigate their financial success. With a commitment to excellence, we empower and support our clients by delivering top-tier service and results-driven financial guidance.
We are currently seeking a highly motivated and detail-oriented Billing Specialist to join our finance team. As a Billing Specialist, you will play a critical role in the day-to-day tasks related to billing such as printing prebills and sending final invoices to the client. The Billing Specialist researches and answers questions from attorneys, and well as input and update records with new customer information. They also assist with sending out payment reminders and work directly with customers to follow up regarding money owed. 
 
Essential Responsibilities
 
· Distribute prebills to the attorney, make edits, and return to attorney for final review.
· Maintain client billing address and email, ensuring the information is current. 
· Respond to billing questions from internal and external sources.
· Verify discrepancies and communicate with client and/or attorney.
· Assist with past due accounts receivables.
· Assist other team members with opening new client/new matters, onboarding attorneys, filing, sending and monitoring e-mails, etc.
Requirements:
Knowledge and Skills
 
· Excellent organizational skills and attention to detail.
· Ability to clearly communicate effectively, both written and oral.
· Strong analytical and problem-solving skills.
· Ability to work both independently and with a team.
· Proficient with Microsoft Office.
· Proficient with Electronic Filing Systems and Adobe Writer
 
Required Education and experience 
 
· Previous experience as a billing clerk or any equivalent combination of training, education, and experience that demonstrates the ability to perform the essential responsibilities.
· Law firm experience preferred but not required.

Billing Specialist

<h3>Job Description</h3>
Job DescriptionJoin Our Team as a Staffing Specialist! Are you ready to excel in a fast-paced, people-first environment?We’re seeking a tech-savvy, outgoing, and ambitious Staffing Specialist to join our dynamic team! This is a fantastic opportunity for someone passionate about connecting with people, thriving in a fast-paced setting, and growing their career. Recruiting experience is not a must but a plus. What You’ll Do:
<ul>
<li>Talent Acquisition &amp; Onboarding: Recruit top talent, guide them through the onboarding journey, and set them up for success in their roles.</li>
<li>Candidate &amp; Employee Liaison: Serve as the main point of contact, offering guidance and support.</li>
<li>Interview Coordination: Manage and schedule interviews to ensure an efficient hiring process. Host job fairs to expand our talent pool.</li>
<li>Problem-Solving: Address concerns and connect employees to resources that enhance their work experience.</li>
<li>Relationship Building: Cultivate strong relationships with management and team members to promote a positive workplace culture. Participate in social events to foster connections.</li>
<li>On-Site Engagement: Visit employees at their job locations to provide hands-on support and assistance.</li>
</ul>
What We’re Looking For:The ideal candidate will bring:
<ul>
<li>A self-driven passion for delivering exceptional customer service.</li>
<li>Meticulous attention to detail and excellent organizational skills.</li>
<li>Outstanding written and verbal communication abilities.</li>
<li>Top-notch time management skills to thrive in a dynamic, fast-paced environment.</li>
<li>Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and an eagerness to learn new tools.</li>
<li>A friendly, approachable demeanor with a team-oriented mindset.</li>
</ul>
What We Offer:
<ul>
<li>Competitive Compensation: Starting salary of $40,000–$50,000 annually, with performance-based incentives tied to billable hours.</li>
<li>Career Development: Entry-level position with clear opportunities for growth and advancement.</li>
<li>Flexibility: A hybrid work environment (virtual and on-site), with occasional evening or weekend work to meet client needs.</li>
</ul>
Ready to make an impact and grow with us? Apply today and take the first step toward an exciting career!

Staffing Specialist

<h3>Job Description</h3>
Job Description
LHH has partnered with a growing client in the Knoxville, TN area to help find a temporary HR Specialist to join their team and contribute to their ongoing success. This position requires a proactive and detail-oriented individual who can thrive in a fast-paced environment.
Responsibilities:
<ul>
<li>
Maintain accurate and up-to-date employee records.
</li>
<li>
Handle employee communication and address employee queries and concerns effectively.
</li>
<li>
Support the onboarding process for new hires, ensuring a smooth transition into the company.
</li>
<li>
Assist in the administration of employee benefits programs such as health insurance.
</li>
<li>
Assist in the recruitment process by posting job openings, reviewing resumes, and coordinating interviews.
</li>
<li>
Contribute to the development and implementation of HR policies and procedures.
</li>
</ul>
Qualifications:
<ul>
<li>
Bachelor's degree in Human Resources or equivalent experience preferred.
</li>
<li>
Familiarity with ADP or similar HRIS system.
</li>
<li>
Concur experience preferred.
</li>
<li>
Microsoft Office Suite proficiency
</li>
<li>
Excellent written and verbal communication skills.
</li>
</ul>
Schedule:
<ul>
<li>
Full-time, 40 hours
</li>
<li>
Monday to Friday
</li>
<li>
8:00am-5:00pm
</li>
</ul>
Location:
<ul>
<li>
Knoxville, TN
</li>
</ul>
Benefits:
<ul>
<li>
Competitive salary
</li>
<li>
Medical, Dental, and Vision Insurance
</li>
<li>
Life Insurance
</li>
<li>
Professional Development
</li>
</ul>
 Pay Details: $22.00 to $26.00 per hour Search managed by: Julia Straley Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www.lhh.com/us/en/candidate-privacy" target="_blank">https://www.lhh.com/us/en/candidate-privacy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>

<h3>Job Description</h3>
Job Description
Position: Talent Specialist
Location: Farmingville, NY
Salary: $70,000 - $75,000 per year
Schedule: Monday to Friday, 9:00 AM – 5:00 PM (1-hour lunch break)
Employment Type: Full-time, Onsite
Benefits:
<ul>
<li>
Medical, Dental, and Vision Insurance
</li>
<li>
401(k) Retirement Plan
</li>
</ul>
Job Summary: We are seeking a dedicated Permanent Recruiter to join our team in Farmingville, NY. The ideal candidate will have 2-3 years of recruitment experience, preferably within non-profit or clinical settings. This role involves managing the full recruitment cycle, from sourcing candidates to onboarding, ensuring alignment with organizational needs and culture.
Key Responsibilities:
<ul>
<li>
Develop and implement effective recruitment strategies to attract qualified candidates.
</li>
<li>
Manage the end-to-end recruitment process, including job postings, candidate screening, interviews, and selection.
</li>
<li>
Collaborate with hiring managers to understand staffing requirements and job specifications.
</li>
<li>
Maintain and update candidate databases and recruitment records.
</li>
<li>
Ensure compliance with all relevant employment laws and regulations.
</li>
<li>
Provide a positive candidate experience throughout the recruitment process.
</li>
</ul>
Qualifications:
<ul>
<li>
2-3 years of experience in recruitment, with a preference for experience in non-profit or clinical environments.
</li>
<li>
Strong understanding of recruitment best practices and employment laws.
</li>
<li>
Excellent communication and interpersonal skills.
</li>
<li>
Ability to work independently and as part of a team.
</li>
<li>
Proficiency in Microsoft Office Suite and experience with applicant tracking systems.
</li>
</ul>
Additional Information:
<ul>
<li>
This position requires full-time, onsite presence in Farmingville, NY.
</li>
<li>
The salary range is $70,000 - $75,000 per year, commensurate with experience.
</li>
<li>
Benefits include medical, dental, vision insurance, and a 401(k) retirement plan.
</li>
</ul>
 Pay Details: $70,000.00 to $75,000.00 per year Search managed by: Clare Rant Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www.lhh.com/us/en/candidate-privacy" target="_blank">https://www.lhh.com/us/en/candidate-privacy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>

Talent Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
Community Name: Prairie View
Unit Count: 311
Schedule: Saturdays required 
 
Are you interested in a career where customers, colleagues, and community service are the cornerstones of your work? Would you like to work with a company that celebrates victories both big and small and welcomes ideas from all levels of our team? If so, join us here at Avanti Residential! Our moto is Sempre Avanti, meaning “Always Forward”/ “Always Welcome.” We are “people people” through our mission and core values. We enhance our communities with our work, see all members of our team as leaders, and live La Bella Vita (The Beautiful Life). With endless opportunities for personal and professional growth, the sky’s the limit when advancing your career and being the best you can be. There is a place for you at Avanti Residential. Join us today!
 
The Leasing Specialist role will manage and lead in-person tours for prospective residents and sell the units to encourage application submittal. They will work on improving occupancy and preventing stale units through marketing and analyzing the local market. In addition, this role will help enhance the move-in experience after residents have signed their leases with the Application Admin and enhance the community’s curb appeal.
 
What You’ll Do…
<ul>
<li>Conduct tours scheduled in person tours with prospective residents who arrive at the property and perform warm hand off for scheduled tours. </li>
<li>Manage the leasing process from the initial prospective resident tour contact, property touring, selling the property/apartment, and setting them up for creating a lease with the Application Admin.</li>
<li>Walk through the move-in ready apartments to ensure they meet standards prior to orientation.</li>
<li>Coordinate and facilitate comprehensive move-in orientations for new residents, ensuring they are equipped with essential information about the property, amenities, and community policies to enhance their overall living experience from day one.</li>
<li>Ensure “model” apartments and target apartments are ready for show; be aware of the “curb appeal” of the community.</li>
</ul>
Requirements:
What You Need to Succeed…
<ul>
<li>High School diploma or GED required.</li>
<li>2+ years of customer service experience preferred.</li>
<li>1+ years of sales experience preferred.</li>
<li>Ability to communicate effectively over writing, phone, and computer mediums.</li>
<li>Use of technology including computer software and iPad.</li>
<li>Pass criminal background screening prior to employment.</li>
<li>A driver's license is required.</li>
<li>If minimum qualifications are met during resume screening the Wonderlic pre-employment assessment is required. The assessment will arrive in the email inbox that you provided.</li>
</ul>
 
What We Do for You…
<ul>
<li>Based on position, annual or quarterly bonuses are awarded based on performance and KPIs.</li>
<li>Up to 40% apartment discount.</li>
<li>Continuing education and tuition reimbursement.</li>
<li>A generous PTO policy.</li>
<li>Health and wellness benefits include Medical/HSA/FSA/Dental/Vision/STD/LTD and many other benefits to meet your specific needs.</li>
<li>4% company match for your 401k.</li>
<li>Avanti Shares equivalent program for hourly employees where a portion of the company’s transactional profits are awarded to you. The longer you stay, the higher your return.</li>
<li>Avanti Cares Program that helps employees in financial need.</li>
<li>Tenure-based Anniversary Recess.</li>
<li>Avanti Advisors Program to help new hires with onboarding.</li>
</ul>
 
This job description is not an all-inclusive list of duties and responsibilities. Avanti Residential is an Equal Opportunity Employer and is committed to diversity in its workplace; applicants from all backgrounds are encouraged to apply. If you are interested in applying for a position with Avanti and need special assistance or accommodation to use our website, please get in touch with <a href="mailto:HR@Avantiresidential.com" target="_blank">HR@Avantiresidential.com</a>.

<h3>Job Description</h3>
Job Description
Job Description – Deployment Specialist
To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, Mercantile Processing, Inc. will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or employee unless undue hardship would result. 
GENERAL ROLE PURPOSE: Supports the successful equipment onboarding of merchant accounts by coordinating payment solution setup and managing equipment deployment. All while providing hands-on customer service and technical support to customers, agents, and partners. 
 
FLSA STATUS: Non-Exempt 
 
SUMMARY: The Deployment Specialist plays a critical role in ensuring a seamless and efficient equipment onboarding experience for new and existing merchants. This position is responsible for coordinating the deployment of payment solutions, including terminal and gateway setup, software integrations, and related support. The ideal candidate will have excellent communication skills, and a proactive, detail-oriented approach to problem-solving.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES: 
<ul>
<li>
Coordinating the deployment of payment terminals, gateways, and integrations for new and existing merchant accounts.
</li>
<li>
Testing all equipment prior to deployment to ensure a smooth and accurate experience for the customer.
</li>
<li>
Providing inbound and outbound support to merchants during the onboarding and activation process.
</li>
<li>
Answering customer support calls and emails, resolving issues related to terminal setup, processing questions, and account information.
</li>
<li>
Offering technical support, including device troubleshooting, connectivity checks, and software walkthroughs.
</li>
<li>
Using outside-of-the-box thinking to identify and resolve issues.
</li>
<li>
Working closely with internal departments (Sales, Underwriting, and Support) to ensure timely and accurate merchant onboarding.
</li>
<li>
Track and manage hardware inventory, including device preparation, shipping, and returns.
</li>
<li>
Maintain up-to-date records in CRM systems and deployment logs.
</li>
<li>
Participate in team meetings, training, and collaborative problem-solving sessions.
</li>
<li>
Any other duties assigned
</li>
</ul>
 
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 
 
EXPERIENCE AND EDUCATION:
<ul>
<li>
Strong customer service and interpersonal skills
</li>
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Ability to respond to telephone inquiries or take messages as needed
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Excellent oral and written communication skills
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Detail-oriented with excellent time management skills
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Computer and Internet-savvy
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Proficient in Microsoft Office products
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High School Diploma / Associate's Degree a plus
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</ul>
 
LANGUAGE SKILLS: Ability to read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports and correspondence using good English grammar and punctuation. Ability to speak English effectively before customers or employees of an organization. 
MATHEMATICAL SKILLS: Demonstrated knowledge of key business financial metrics and communicating key performance indicators to leadership in support of business objectives. Proficiency in financial analysis, pricing models, and statistical techniques with the ability to work with complex data sets. Experience evaluating and communicating outcomes quantitatively with a drive for root cause analysis.
REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 
CERTIFICATES, LICENSES, REGISTRATIONS: Valid Driver's License, U.S. Citizenship. 
OTHER SKILLS and ABILITIES: Required computer skills include: Proficient in Microsoft Office applications for word processing, graphics, and spreadsheets. Ability to work independently with minimum supervision required. Special consideration will be given to applicants with knowledge of IRIS CRM and TSYS Applications such as mReports and Greenscreens.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The duties of this job demand that the employee be able to maintain a consistent schedule of attendance and be able, on occasion, to work extra hours. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; talk; and hear.

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