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job_organization_name

city

state

<h3>Job Description</h3>
Job DescriptionFRONT OFFICE ADMINISTRATIVE ASSISTANTAbout Us
Wessel &amp; Company is a dynamic and growing organization in the public accounting sector. We pride ourselves on fostering an inclusive work environment where employees can thrive and contribute to our success. We are currently seeking a detail-oriented and motivated individual to join our administrative team as a Front Office Administrative Assistant. As the Front Office Administrative Assistant, you will assist in a variety of administrative tasks, support our managers and employees, assist in daily office needs and manage our firm's clientele needs when they visit our office.
Key Responsibilities
<ul>
<li>Greet clientele and support their needs when visiting our office</li>
<li>Answer multi-line phone</li>
<li>Prepare correspondence, reports, memos, letters, and other documents</li>
<li>Coordinating luncheons for committees, board, and meetings</li>
<li>Provide clerical support for Audit, CAS and Tax departments</li>
<li>Perform general office duties</li>
</ul>
Qualifications
<ul>
<li>Associate degree preferred but not required</li>
<li>1-2 years of experience</li>
<li>Proficiency in Microsoft Excel; Word, Power Point</li>
<li>Service Orientation</li>
<li>Critical Thinking</li>
<li>Excellent communication skills both written and verbal.</li>
<li>Ability to work independently as well as part of a team.</li>
</ul>
What We Offer:
<ul>
<li>Competitive salary</li>
<li>Comprehensive benefits package including health insurance, 401(k), paid time off</li>
<li>Opportunities for professional development and growth within the firm</li>
<li>A supportive work environment that values diversity</li>
</ul>
If you're ready to kickstart your career with a reputable company that values its employees' input and development, please submit your resume along with a cover letter outlining your interest in this position.
Equal Opportunity Employer Statement Wessel &amp; Company is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and internships. Wessel &amp; Company makes hiring decisions based solely on qualifications, merit, and business needs at the time.
 
The Company may obtain information about you from a third party consumer reporting agency for employment purposes. Thus, you may be the subject of a "consumer report" which may include information about your character, general reputation, personal characteristics, and/or mode of living. These reports may contain information regarding your criminal history, social security verification, motor vehicle records ("driving records"), verification of your education or employment history (including income), or other background checks.
You have the right, upon written request made within a reasonable time, to request whether a consumer report has been run about you and to request a copy of your report. These searches will be conducted by ProScreening, Phone: 888-350-7681, Fax: 801-407-1700, 6361 W. 13400 S., Suite 100, Herriman, UT 84096, (<a href="http://www.proscreening.com" target="_blank">http://www.proscreening.com</a>). To the extent permitted by law, the Company may obtain consumer reports from any outside organization throughout the course of your employment.

Front Office Administrative Assistant

<h3>Job Description</h3>
Job Description
Job Title: Activity Assistant
Location: River Mills Assisted Living- Chicopee MA 01020
Hours: Part Time

Job Description:
Leads assigned programs that are of interest and meaning to our residents in order to enhance their lives and exceed their active aging lifestyle expectations. Assists Activity Director in daily activities and duties. This position is responsible for assisting with and executing scheduled meaningful activities appropriate to the needs and interests of our memory care residents that will benefit their physical, mental, and social well-being. The right person will be responsible for escorting residents on some of the recreational outings. 

Duties and Responsibilities:
The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.
<ul>
<li>Leads assigned Activity programs</li>
<li>Offers adequate and diversified recreational activities to residents with sufficient supervision for each activity.</li>
<li>Engages and motivates residents resulting in program participation.</li>
<li>Informs residents of upcoming activities and maintains a current schedule of events on the bulletin board.</li>
<li>Greets new residents making a special effort to include and engage them in activities and introduce them to others in the community with similar interests and backgrounds.</li>
<li>Assists in planning parties and activities as well as decorating the community according to the season and/or holiday throughout the years as well as planning monthly birthday parties to honor residents. </li>
<li>May perform other duties as assigned.</li>
<li>Must practice and abide by all confidentiality policies.</li>
</ul>
Minimum Qualifications:
<ul>
<li>High school diploma or general education degree (GED); three to six months related experience and/or training; or equivalent combination of education or experience acceptable.</li>
<li>Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</li>
</ul>

Physical Demands: 
<ul>
<li>Physically able to move at least 50 lbs. without assistance.</li>
<li>Physically able to bend, reach, and work in small areas.</li>
<li>Physically able to push and pull equipment and furnishings.</li>
<li>Physically able to stand for long periods of time.</li>
</ul>

Activities Assistant Part Time River Mills Assisted Living

<h3>Job Description</h3>
Job DescriptionDescription:
$18.00 - $19.00/hour - Eligible for tips on F&amp;B charges 
Full Time positions for the PM shifts on Weekdays and Weekends are available.
 
Full Time Positions include Benefits after 90 days:
<ul>
<li>Hilton Team Member &amp; Friends and Family Travel: Discount Hotel Stays Worldwide!</li>
<li>Eligibility for quarterly bonus program</li>
<li>Medical</li>
<li>Dental</li>
<li>Vision </li>
<li>401K </li>
</ul>
Guest Service Agent:
The Lodge at Healdsburg a Tapestry Collection by Hilton is seeking talented and friendly individuals for our Guest Service Agent positions. In addition to welcoming guests and familiarizing them with the property, the Guest Service Agent will be responsible for providing exceptional and anticipatory service. Previous hotel experience is preferred, though not required. Our Front Desk and Cafe &amp; Wine bar are a shared space that allow our Front Desk staff to greet our guests at check-in with wine, beer, and coffee. This also presents the opportunity for our Front Desk staff to earn tips from Food &amp; Beverage sales. 
 
Job Description: 
As a Guest Services Agent duties include but are not limited to:
-Welcome and greet guests professionally by completing the registration process via the Hilton Property Management System (OnQ)
-Confirmation of guest information and room rate, selection of rooms, coding electronic keys, and enrolling guests in Hilton Honors
-Provide guests with hotel information, property orientation, and the details of the hotel amenities
-Credit card payment collection and reconciliation. Processing financial transactions within Hotel PMS &amp; F&amp;B POS System
-Serve food &amp; beverages to guests in a timely &amp; professional manner
-Set up, maintain, clean, and breakdown F&amp;B offerings for Breakfast &amp; Small Bites 
-Demonstrate knowledge of the local area, restaurants, wineries, and local attractions/points of interest 
-Respond to guest inquiries and requests, and resolve issues in a timely, friendly, and efficient manner.
-Field guest complaints, resolve and provide resolutions for guest satisfaction.
-Receive, input, retrieve and relay messages to guests.
Typical shifts for Guest Service Agent:
<ul>
<li>12:00PM-8:30PM</li>
<li>2:30PM-11:00PM</li>
<li>6:00 AM - 2:30 PM</li>
<li>8:00 AM - 4:30 PM</li>
</ul>
 
Requirements:
 Qualifications for the position: 
-Customer service experience. 
-Preferred Hotel or Food &amp; Beverage Experience
In addition, we look for the demonstration of the following key attributes:
· Quality
· Productivity
· Dependability
· Customer Focus
· Adaptability

Hotel Guest Service Agent

<h3>Job Description</h3>
Job Description
How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At Floyd's 99 Barbershop, we're hiring a detail-oriented and customer service-driven person as a full-time Front Desk Host! Help keep the party going at our Colorado Springs, CO barbershop.
YOUR BENEFITS
<ul>
<li>Bonus potential</li>
<li>Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more</li>
<li>Ongoing opportunity for growth</li>
<li>Free monthly services and product discounts</li>
<li>Health benefits for full-time employees, including medical, dental, and vision</li>
<li>Fun and relaxed environment where you can truly be yourself</li>
<li>Nationwide locations, making it easy to relocate while continuing your professional journey</li>
</ul>
That's on top of your competitive pay of $16.00/hour. Join us and help make every day a great one!
WHAT WE'RE LOOKING FOR
Can you meet these qualifications?
<ul>
<li>2+ years of customer service experience in the retail, hospitality, or beauty industries</li>
<li>Experience working in a fast-paced environment</li>
<li>Fantastic collaboration skills with an ability to communicate over the phone and in person</li>
<li>Commitment to helping others and working with a team</li>
<li>Organizational skills, attention to detail, and time management abilities</li>
<li>Ability to maintain confidentiality</li>
<li>Ability to work a flexible schedule, including nights and weekends</li>
</ul>
Are you able to work these hours?
We are available when our clients want us to be. Weekends and evening availability are of high value to us.
Is becoming a Front Desk Host right for you?
This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling treatments or products when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment!
APPLY TO BE OUR FRONT DESK HOST!
We are dedicated to delivering exceptional service, expert craftsmanship, and a welcoming atmosphere for both our clients and team members. Our commitment to a "people first" culture fosters creativity, encourages professional growth, and provides opportunities for long-term career advancement. If you are passionate about your craft, value continuous education, and thrive in a supportive team environment, Floyd's 99 North Gate is the place for you. Take the next step in your career-apply today!
At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Come join the coolest shop in town - apply today with our short initial form!
 Job Posted by ApplicantPro

Front Desk Host

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Bonus based on performance</li>
<li>Company parties</li>
<li>Employee discounts</li>
<li>Free uniforms</li>
<li>Training &amp; development</li>
</ul>
 Frenchies Modern Nail Care is an AWARD-WINNING SALON!! CHARLOTTE MAGAZINE BEST MANI/PEDI WINNER 2025, 2024, 2023 and 2022! CHARLOTTE OBSERVER BEST NAIL SALON 2024, 2023 and 2022! Are you ready to be the heart of a vibrant salon where your smile and efficiency set the tone for an exceptional customer experience? At Frenchies, we're looking for someone who doesn't just handle tasks but elevates our guest's day with their positivity and proactive service. Join us in a dynamic, stylish environment free from harsh chemicals and full of opportunities. We Offer 
<ul>
<li>Monthly bonus based on performance</li>
<li>Commissions on Polish Pass Memberships Sold</li>
<li>Employee and customer referral bonus</li>
<li>Paid training on customer service and nail care education</li>
<li>Employees receive 30% off products a free monthly service</li>
<li>Continuing education: Being part of the Frenchies system has its perks. Frenchies continuously provides deeper education so that you can continue growing personally and professionally!</li>
</ul>
Company Culture 
<ul>
<li>At Frenchies, we cherish a fun, supportive, and health-focused environment.</li>
<li>Our culture emphasizes a work/life balance through regular team-building events and a commitment to a healthy, clean setting that's free from harsh chemicals.</li>
<li>This nurturing atmosphere supports your well-being and inspires everyone to thrive professionally and personally in a modern and stylish space.</li>
</ul>
Our Schedule 
<ul>
<li>Mondays: Noon - 7pm</li>
<li>Tuesdays: 10am to 7pm</li>
<li>Wednesdays: 10am to 7pm</li>
<li>Thursdays: 9am to 8pm</li>
<li>Fridays: 9am to 8pm</li>
<li>Saturday: 10am to 6pm</li>
<li>Sunday: 10am to 6pm</li>
</ul>
Responsibilities 
<ul>
<li>Warmly greet guests and assist them with checking in and out</li>
<li>Efficiently handle appointment scheduling and phone inquiries</li>
<li>Uphold salon cleanliness and maintain our high standards</li>
<li>Educate guests on the Frenchies Way and ensure a seamless experience</li>
<li>Inform guests about the benefits of the Frenchies Polish Pass program, encouraging enrollment</li>
<li>Provide attentive service throughout guests' visits to enhance comfort</li>
</ul>
Qualifications: 
<ul>
<li>Minimum of 2 years in customer service</li>
<li>Preferred experience in a receptionist or concierge role</li>
<li>Exceptional communication skills and a professional demeanor</li>
<li>Excellent multitasking abilities and a proactive work ethic</li>
<li>A friendly, team-oriented attitude</li>
</ul>
About Frenchies Modern Nail Care Frenchies is not your typical nail salon. Frenchies is a clean, modern, and engaging nail salon providing exceptional services for guests. When you visit Frenchies youll find friendly professionals, a fun vibe, and a super clean inviting space that gives you all the good feels. Core Values 
<ul>
<li>Healthy: Provide a Healthy environment that contributes to the well-being and self-improvement of all. </li>
<li>Smart: Commit to smart business practices that embrace growth, change, and evolution. </li>
<li>Accountable: Deliver our very best in all we do and hold ourselves accountable for results. </li>
<li>Fun: Promote a positive, ego free, and fun culture where teamwork and transparency thrive.</li>
</ul>
At Frenchies, you'll love your work, and we'll love you right back.

Receptionist

<h3>Job Description</h3>
Job Description
The Holiday Inn at The Mainland Manahawkin/Long Beach Island located at 151 Route 72 West in Manahawkin, New Jersey is currently hiring for the position of Guest Services Manager. This position requires open availability including weekends and holidays.
The Guest Services Manager primarily supervises front desk team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Provides technical support to front desk and housekeeping staff when needed. The front desk supervisor will act as a role model, sharing expertise and knowledge while continually inspiring the front desk associates. Is responsible for ensuring hotel charges are processed diligently to guest's accounts, invoices are accurate, billing instructions are verified, all necessary supporting bills and vouchers are attached for direct settlements. Monitors Night Audit function to ensure hotel ledgers are balanced. In addition, the front desk supervisor will ensure that all guests are satisfied when complaints arise. Guest Service is the number one focus in this role. If hired a detailed technical skills and service training document will be reviewed and a request will be made of the employee to sign and acknowledge technical and service training standards and expectations as well as a copy of this job description. 
DUTIES AND RESPONSIBILITIES: 
1. Ensures Outstanding customer care at all times. 
2. Maintains a friendly, professional, cheerful and courteous demeanor at all times. 
3. Accurately answers inquiries from potential guests and accepts hotel reservations. Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency. 
4. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion. 
5. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue. 
6. Supervises daily shift process ensuring all team members adhere to standard operating procedures and are friendly and attentive to guest needs and service. 
7. Trains and directs the work flow and processes of the front desk. Resolves issues/problems and coaches and counsels the front desk team members to ensure a quality operation.
8. Resolves customer issues, complaints and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. 
9. Adheres to company credit limit policies. 
10. Allocates rooms to expected arrivals after checking the guests preferences and special requests. 
11. Builds strong relationships and coordinates with all other department's especially housekeeping, reservations etc. 
12. Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner. 
13. Cross checks all billing instructions are correctly updated.
14. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by casino/hotel policies and procedures. 
15. Participates in setting yield management strategies, marketing programs and rates.
16. Performs other duties as assigned, requested or deemed necessary by management. 
17. Ensures Front desk log book and hotel log book is always updated and acted upon. 
18. Ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD. 
19. Participates in hotel committees and task force assignments. 
20. Assists all departments in servicing the guests especially during high volume periods. 
21. Takes responsibility in the absence of the Hotel Manager and Assistant Hotel Manager. 
22. Produces hotel front desk schedules.
23. Participates in the budget and forecast reporting. 
24. Ensures time and attendance policies and payroll are accurately reflected.
 25. Attends meetings as required. 
26. Ensures front desk supplies are stocked and computer equipment functioning properly.
 27. Oversees the business center and ensures the area is clean and guest ready at all times.

Guest Services Manager

<h3>Job Description</h3>
Job DescriptionOVERVIEWWe’re looking for a Front Desk Coordinator (Onsite in Chicago, Illinois) to join our client's dynamic and collaborative team dedicated to creating an exceptional workplace experience. The Bellevue/Seattle office is more than just a space, it’s a hub of productivity, hospitality, and culture. They are looking for a proactive and detail-oriented Workplace &amp; Facilities Coordinator to help keep operations running smoothly and ensure every employee, guest, and vendor feels welcome and supported.This is a contract position May 27, 2025 - November 27, 2025, 40 hours per week. Rate is $22-24/hour. Must be able to work onsite 5 days a week. RESPONSIBILITIES
<ul>
<li>
Be the first friendly face employees, guests, and vendors see—fostering a warm and professional welcome.
</li>
<li>
Greet and direct visitors, manage the sign-in process, and build positive relationships with stakeholders.
</li>
<li>
Proactively share relevant office updates with the team to keep everyone informed.
</li>
<li>
Handle incoming and outgoing mail, packages, and courier services efficiently.
</li>
</ul>
Workplace Operations &amp; Facilities
<ul>
<li>
Partner with the Workplace Site Manager to support seamless day-to-day office operations.
</li>
<li>
Open and close the office daily—manage lighting, blinds, supplies, kitchen appliances, etc.
</li>
<li>
Maintain organization and cleanliness in shared spaces (lobby, kitchen, meeting rooms).
</li>
<li>
Monitor badge access, distribute temporary badges, and support on-site security protocols.
</li>
<li>
Track and restock snacks, beverages, and office/kitchen supplies.
</li>
</ul>
Event &amp; Vendor Support
<ul>
<li>
Assist with setup and cleanup for meetings, team gatherings, and office events.
</li>
<li>
Coordinate food orders and delivery logistics for group meals.
</li>
<li>
Work with internal event hosts to confirm dietary preferences, service timing, and logistics.
</li>
<li>
Provide access and workspace assistance to visiting vendors and service providers.
</li>
</ul>
Administrative &amp; Program Support
<ul>
<li>
Maintain documentation for menus, vendor orders, internal events, and recurring programs.
</li>
<li>
Help employees navigate internal resources and communications.
</li>
<li>
Support recurring tasks like weekly menu updates and quarterly parking assignments.
</li>
<li>
Take on additional duties as assigned to support the broader team.
</li>
</ul>
QUALIFICATIONS
<ul>
<li>
Experience in hospitality, customer service, facilities, or employee experience is a plus.
</li>
<li>
Strong organizational skills with the ability to prioritize and juggle multiple tasks.
</li>
<li>
High attention to detail in a fast-paced, dynamic work environment.
</li>
<li>
Professional demeanor with excellent interpersonal and communication skills.
</li>
<li>
A team player with a positive attitude and solution-oriented mindset.
</li>
</ul>
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.

Front Desk Coordinator

<h3>Job Description</h3>
Job Description
Providence Healthcare located at 1011 S. Green St., Thomaston, GA has an opportunity for an Activities Assistant to join our team. 
This position will assist in planning and providing activities that support and maintain the resident's quality of life, addressing the resident's social, physical, spiritual and mental health. Provides supportive activities in a comfortable environment to residents. The ideal candidates will have strong interpersonal skills, exceptional customer service, and a desire to serve Seniors. The successful candidate will have at least 6 months of prior experience in a similar occupation. Must have previous experience working with elderly patients. The ability to speak and read English is required.
Basic Qualifications :
<ul>
<li>Minimum of 6 months of experience working with residents in long-term care.</li>
<li>At least minimal experience in planning and directing activities for elderly residents, and in planning and organizing special programs for residents, families and staff.</li>
<li>Good verbal communication skills, including ability to give directions to others in a manner that is pleasant and easily understood.</li>
<li>Ability to display enthusiasm and a positive attitude in promoting activities, and in enlisting the support of facility team members for activity programming.</li>
<li>Must have a valid state driver's license</li>
<li>Must be able to pass a background check</li>
</ul>
We offer a competitive compensation and benefits package.
IND123
 Job Posted by ApplicantPro

Activities Assistant

<h3>Job Description</h3>
Job Description
If you are passionate about delivering outstanding service and thrive in a fast-paced, dynamic environment, then we invite you to join us as a Concession Supervisor at the University of Cincinnati in Cincinnati, OH. Your skills and commitment will be celebrated, and you will have the opportunity to be a part of the thrilling world of sports and entertainment.
Our Concession Supervisors will ensure that guests receive an exceptional level of service by supervising concession staff while supporting the concession operations at all points of sale.
Essential Responsibilities: 
<ul>
<li>Assign tasks and delegate responsibilities to concession leads and will monitor concession staff as they provide a variety of pre-made fresh-to-order snacks, beverages and entrée items</li>
<li>Provide hands on supervision of assigned locations within the stadium levels, decks and concourses to observe service within assigned locations</li>
<li>Ensure guests receive an exceptional level of service by assisting guests at points of sale at our retail food and beverage stands and kiosks.</li>
<li>Maintain the highest levels of quality, cleanliness, sanitation and safety standards are within each stand location.</li>
</ul>
Qualifications &amp; Requirements:
<ul>
<li>Age 19+</li>
<li>High school diploma or equivalent and experience in food preparation in a fast paced environment</li>
<li>Ability to work independently and in a high stress, fast paced environment</li>
<li>Hours may be extended or irregular to include nights, weekends and holiday</li>
</ul>
What We Offer:
<ul>
<li>Competitive compensation</li>
<li>Paid Weekly</li>
<li>Team Meal Provided</li>
<li>Flexible and dynamic work environment</li>
<li>Countless opportunities to grow within the company</li>
<li>Access to ongoing training and development programs</li>
</ul>
Other Requirements:
<ul>
<li>Stand and exert mobility in tight spaces</li>
<li>Must be able to stand and exert well-paced mobility in an often tightly quartered environment.</li>
<li>Have the ability to bend and lift up to 30 pounds frequently</li>
</ul>
 
Venue Information:
The University of Cincinnati is a public research university in Cincinnati, Ohio, United States. Founded in 1819 as Cincinnati College, it is the oldest institution of higher education in Cincinnati and has an annual enrollment of over 50,000 students, making it the second largest university in Ohio.
 
Sodexo Live! Information:
At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.
 Job Posted by ApplicantPro

Concession Supervisor @ University of Cincinnati

<h3>Job Description</h3>
Job Description
Division: Blue Water Hospitality Location:  Crystal Coast Oceanfront Hotel Workplace: On-site Employment type:  Full time Travel %:   N/A Salary range:  $90,000 - $110,000 Bonus eligible: up to 10% Benefits eligible: Medical / Dental / Vision / 401K / property discounts/Grow with Blue Water program Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey! Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences. 
If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team!
 INTRODUCTION TO ROLE  
The General Manager (GM) position is a comprehensive professional role where the leader will take full reporting responsibility for a hotel or resort. At Blue Water, our property leaders have three main goals- take care of your people, wow your guests, and manage your business. This role will provide direct oversight and strategic direction for all aspects of the operation, including amenities and lodging. This position best suits a resourceful and creative individual motivated by employee and guest engagement and achieving goals. 
WHO WE ARE LOOKING FOR The ideal candidate is an independent self-starter and a strategic thinker who can see the big picture while rolling up their sleeves to manage the day-to-day minutia. The GM must be able to operate effectively in a fast-paced, guest-focused environment and communicate effectively, orally and in writing, to various audiences. Strong business management acumen is required, with the ability to manage &amp; report on financial results and to utilize multiple systems and technologies proficiently. 
As the GM, you will lead and champion all aspects of property assets and resources, including staff, property, buildings, and amenities. Provide exceptional guest services and regularly provide coaching to property staff on best tactics in guest services, act as the face of the property, and conduit to own goals and objectives for both employees and guests.  
WHAT YOU WILL WORK ON Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined below. 
Taking Care of Your People: 
<ul>
<li>Provide outstanding leadership to drive and motivate the team.  This role includes recruitment, interviewing, performance management, reviews, coaching, training, and succession management. </li>
<li>Ensure the effective use of staffing and scheduling to ensure appropriate coverage and maximize labor efficiencies, including non-traditional workers such as international exchange workers (J1-students), workampers, seasonal employment, interns, etc.</li>
<li>Oversees time and labor management processes, ensuring accurate tracking of employee hours, compliance with wage and hour laws, and effective scheduling. Implements best practices for labor cost control, monitors attendance patterns, and adjusts staffing levels as needed to optimize operational efficiency and maintain productivity.</li>
<li>Actively champions and executes human resource management strategies related to payroll and benefits, onboarding and offboarding requirements, adherence to company policies, employment laws (federal and state), and various other state and federal compliance and regulatory guidelines. Works collaboratively with People Operations Partners to ensure the timely and appropriate execution of human resource matters. Ensures fair and consistent treatment and management of team members.</li>
</ul>
Wowing your Guest: 
<ul>
<li>Train and motivate team members to deliver an exceptional guest experience. Establish and ensure optimal property conditions, such as cleanliness, maintenance, and aesthetic appeal, and hold team members to high-quality controls.</li>
<li>Resolve and address guest concerns and complaints, and seek opportunities to engage with guests.</li>
<li>Oversee and administer guest service portals, tools, and resources, such as guest communication applications, social media, online review platforms, satisfaction surveys, and on-site tools. </li>
<li>Works collaboratively with the Revenue Generation team to ensure pricing strategy, promotions, offers, and events meet and exceed profitability goals through effective sales, advertising, marketing, and revenue management strategies.</li>
<li>Identifies and solidifies opportunities to enhance the guest experience through local partnerships, event and activity management, and community engagement.</li>
</ul>
Manage Your Business: 
<ul>
<li>Lead and manage financial results and reporting through effective revenue management, expense and operational controls, forecasting, and labor management. Understands how to flex/flow expenses to align with revenue. </li>
<li>Plays a lead role in annual budgeting, forecasting, and financial reporting and actively adheres to all corporate policies, procedures, and guidelines. Identifies variances and inaccuracies and provides corrective measures such as flex/flow methodology.</li>
<li>Possesses a comprehensive understanding of ancillary revenue streams, including Food &amp; Beverage, attractions, and ticketed events, ensuring these operations are optimized for maximum profitability. Collaborates effectively with third-party vendors to align operational goals, enhance guest experiences, and drive overall property success. </li>
<li>Communicates effectively with corporate operations and support teams to address and resolve property needs. Ensures property operations align and adhere to corporate policies and practices. </li>
<li>Lead and direct Capital Expenditures and projects to maintain resort aesthetics and goals</li>
<li>Requires the ability to perform all functions and duties on the property. </li>
<li>Performs other duties as assigned </li>
<li>Reliable and punctual attendance is required; the hospitality industry is a 24/7 operation, and therefore, adjusted and irregular hours will be required. </li>
</ul>
WHAT YOU BRING 
<ul>
<li>A bachelor's degree in business, Hospitality Management, or another related field is preferred</li>
<li>3-5 years of Tourism or Hospitality Leadership experience</li>
<li>3-5 years of Hotel/Resort experience is required</li>
<li>Food &amp; Beverage experience (F&amp;B) preferred</li>
<li>Safe Serve Certified preferred</li>
<li>Budgeting, Forecasting, and P&amp;L experience are required </li>
<li>Event planning and execution is a plus</li>
<li>Effective use of computer software, sales tracking software, CRM tools, and social media</li>
<li>Prior experience managing payroll and the employee life cycle utilizing an automated system</li>
<li>Able to adapt quickly and lead others through change</li>
<li>Effective oral and written communication skills with the ability to tailor communication appropriately to the audience</li>
<li>Ability to manage multiple projects and work assignments.</li>
<li>Strategic thinker!</li>
<li>Self-starter and independent worker while collaborating in a team environment</li>
<li>Competitive nature with a strong desire to win!</li>
</ul>
PHYSICAL REQUIREMENTS 
This role is primarily leadership-focused, and at our resorts, it often includes site walks, inspections, and hands-on problem-solving. Standard physical requirements may include:
<ul>
<li>Ability to stand or walk for extended periods </li>
<li>Ability to lift or carry up to 25–45 pounds occasionally </li>
<li>The capability to climb stairs and navigate uneven terrain across the resort property</li>
<li>Ability to move quickly in emergencies </li>
<li>Requires the physical stamina to work long hours and potentially varied shifts</li>
<li>Tolerance for indoor and outdoor work environments, including exposure to variable weather</li>
<li>Capacity to bend, stoop, kneel, or reach as needed</li>
</ul>
Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board. 
Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.

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