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<h3>Job Description</h3>
Job DescriptionJob Description: Service Concierge Victory Automotive Group is family owned and operated since 1997 with over 40 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer’s wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. &nbsp; Job Description We are currently seeking an experienced, motivated, and energetic professional to manage initiatives in our Customer Service Department. The Service Concierge’s primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow business. The Service Concierge ensures that no stone is left unturned as we seek to provide the top level of care for our customers both before, during and after visiting our stores. He or she will be the direct link from the customer to the correct manager or department lead in ensuring that the customer receives the highest level of care if an issue arises. He or she will schedule follow-up calls with new and used vehicle purchasers and service customers. The Service Concierge will have the ability to adjust transactions and give reimbursements to increase customer retention and eliminate problems that may arise from customer interactions and experiences that fall below Victory's high standards. &nbsp; The ideal candidate has experience in a large-volume dealership, and some supervisory or management experience. He or she must have a strong sales aptitude, excellent communication, and interpersonal skills. &nbsp; This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. &nbsp; Responsibilities Manages customer experience and makes the proper adjustments to facilitate the highest level of customer satisfaction. Maintains strong communication with customers to eliminate problems before, during and after a sale or service visit. Maintains a solid customer follow-up system to encourage repeat and referral business. Develops action plans to rectify problems and acts as the bridge between the customer and the applicable department. Attend department meetings and share feedback as it pertains to customer experience. Take the initiative to be back up support as needed to ensure customer experience is seamless and not compromised. Performs other duties as assigned. &nbsp; Job Requirement: High school diploma or GED Always promote and embody company vision to exceed the expectations of our customer every day. Proven interpersonal skills demonstrating a commitment to strengthen the dealership brand through building and maintaining a loyal long-term customer base. Excellent written and verbal communication skills. Proven ability to think strategically and evaluate performance metrics to identify trends. Outgoing and upbeat personality that exhibits the highest level of professionalism, work ethic and dependability. Ability to effectively communicate with dealership management and coworkers. Working knowledge of the automotive industry a plus Must be technologically adept to help communicate in a clear and efficient manner using customers' preferred method of communication. Strong computer and internet skills, including Microsoft Office suite. Basic knowledge using elead CRM system and Reynolds &amp; Reynolds a plus. Keen eye for attention for detail. Professional appearance Strong organizational and time management skills Ability to multi-task and be flexible in an ever-changing environment. Compensation Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. It’s time to make the most important move of your career! Apply Now!

Service Concierge

<h3>Job Description</h3>
Job DescriptionAt Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. Youll make everyone feel welcome, and youll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. Were keeping it casual. T-shirts and sneakers are where its at! Cake discounts. Yummm! You dont have to be 18 to work here, so students can join us. This job is fun. Its literally a piece of cake! This is a great place to make new friends! Youll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job.

Guest Service Representative

<h3>Job Description</h3>
Job Description
What We Look For...
Make a difference at our hotel by ensuring that all guests have a comfortable and enjoyable stay by covering all bellperson, and concierge responsibilities: luggage services, restaurant/tour reservations, and hotel/city information. We are seeking a friendly, dedicated Bellperson to build a bond with guests and create a unique experience that they will want to come back for.
 
The Key Responsibilities:
<ul>
<li>Demonstrate correct procedures when greeting guests, checking them in and out, serving taxi requests, and/or directing traffic flow in front of the hotel.</li>
<li>Listen to guest concerns, solve problems and answer questions.</li>
<li>Handle guest vehicles with care and respect</li>
<li>Deliver messages, packages, faxes, hotel items and any guest items as requested.</li>
<li>Maintain close scrutiny of guest's belongings at all times; when storing bags, issue proper claim check and maintain belongings in locked areas at all times.</li>
<li>Assure that all guests and luggage are safely transported to/from assigned destination.</li>
<li>Maintain cleanliness and order of guest services area.</li>
</ul>
 
The Model Qualifications:
<ul>
<li>Previous bellperson, customer service, and/or hospitality experience preferred.</li>
<li>Valid California driver's license is required.</li>
</ul>
 
Be Bold. Apply Now.
 
If this sounds like a fit, we'd love to hear from you!
 Radiate Hospitality is an Equal Opportunity Employer - we welcome applicants of all backgrounds, identities, and abilities.
 Job Posted by ApplicantPro

Bellperson

<h3>Job Description</h3>
Job DescriptionJob Description: Victory Automotive Group Inc. has been recognized as one of the Top 25 ranked Privately Held Companies for 2023! Service Concierge Victory Automotive Group is family owned and operated since 1997 with over 40 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer’s wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. &nbsp; Job Description We are currently seeking an experienced, motivated, and energetic professional to manage initiatives in our Customer Service Department. The Service Concierge’s primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow business. The Service Concierge ensures that no stone is left unturned as we seek to provide the top level of care for our customers both before, during and after visiting our stores. He or she will be the direct link from the customer to the correct manager or department lead in ensuring that the customer receives the highest level of care if an issue arises. He or she will schedule follow-up calls with new and used vehicle purchasers and service customers. The Service Concierge will have the ability to adjust transactions and give reimbursements to increase customer retention and eliminate problems that may arise from customer interactions and experiences that fall below Victory's high standards. The ideal candidate has experience in a large-volume dealership, and some supervisory or management experience. He or she must have a strong sales aptitude, excellent communication, and interpersonal skills. This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Manages customer experience and makes the proper adjustments to facilitate the highest level of customer satisfaction. Maintains strong communication with customers to eliminate problems before, during and after a sale or service visit. Maintains a solid customer follow-up system to encourage repeat and referral business. Develops action plans to rectify problems and acts as the bridge between the customer and the applicable department. Attend department meetings and share feedback as it pertains to customer experience. Take the initiative to be back up support as needed to ensure customer experience is seamless and not compromised. Performs other duties as assigned. Job Requirement: High school diploma or GED Always promote and embody company vision to exceed the expectations of our customer every day. Proven interpersonal skills demonstrating a commitment to strengthen the dealership brand through building and maintaining a loyal long-term customer base. Excellent written and verbal communication skills. Proven ability to think strategically and evaluate performance metrics to identify trends. Outgoing and upbeat personality that exhibits the highest level of professionalism, work ethic and dependability. Ability to effectively communicate with dealership management and coworkers. Working knowledge of the automotive industry a plus Must be technologically adept to help communicate in a clear and efficient manner using customers' preferred method of communication. Strong computer and internet skills, including Microsoft Office suite. Basic knowledge using elead CRM system and Reynolds &amp; Reynolds a plus. Keen eye for attention for detail. Professional appearance Strong organizational and time management skills Ability to multi-task and be flexible in an ever-changing environment. Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. It’s time to make the most important move of your career! Apply Now!

<h3>Job Description</h3>
Job Description
Job description
NOTE: This is a seasonal part position now through October. Hours scheduled will be less than 29 hours per week. We are flexible with any school schedules; summer activities; or other jobs you may have. There are opportunities for additional commission and tips.
Job Overview We are seeking an enthusiastic and knowledgeable Bike Tour Guide to lead engaging and informative tours for our guests. The ideal candidate will possess a passion for sharing local history, culture, and attractions while providing exceptional customer service. As a Tour Guide, you will be responsible for creating memorable experiences that educate and entertain visitors. Other responsibilities include guiding groups on bikes; retail desk check in, ticket sales, tour upsells, bike facility operation; and activities as needed.
Responsibilities
<ul>
<li>Conduct guided tours of various locations providing insightful commentary</li>
<li>Communicate effectively with diverse groups of people</li>
<li>Educate guests on the historical significance, cultural relevance, and facts</li>
<li>Demonstrate strong leadership skills by managing group dynamics</li>
<li>Utilize time management skills to adhere to scheduled tour times</li>
<li>Provide excellent customer service by addressing guest inquiries</li>
<li>Perform safety checks and ensure compliance with all safety protocols</li>
<li>Operate tour and bike desk check in desk as needed</li>
<li>Upsell tours and activities</li>
<li>Check in Guests; provide helmets; entire set up; safety spiels</li>
<li>Ferry Ticket Sales Desk</li>
</ul>
Experience
<ul>
<li>Bike Tour Experience is required with a strength in San Francisco History</li>
<li>Previous experience in a tourism customer-facing role</li>
<li>Strong public speaking skills with the ability to engage audiences of varying sizes.</li>
<li>Bilingual or multilingual capabilities are highly desirable</li>
<li>Proven ability to educate others in an engaging manner,</li>
<li>Excellent interpersonal skills with a focus on customer service excellence.</li>
</ul>
Join our team as a Tour Guide and share your passion for exploration while creating unforgettable experiences for our visitors!
Job Types: Part-time, Seasonal, Temporary
Pay: $25.00 - $30.00 per hour plus tips and incentives
Expected hours: 29 per week

Bike Rental Tour Guide Host

<h3>Job Description</h3>
Job Description
**WE ARE LOOKING FOR SEASONAL PART TIME SUMMER POSITIONS NOW THROUGH October**
Position is 29 hour or less. Seasonal. No benefits. Location: Sausalito Ferry Dock
Do you share passion for providing amazing experiences? If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
Main duties: To sell admission tickets to Sausalito Ferry Landing and Muir Woods shuttles. Duties include selling ferry tickets, answering questions; taxi referrals; shuttle assistance; and other various duties.
You will assist with selling ferry tickets, loading and off-loading of tour van vessels; and selling Muir Woods Excursions. We also act as representatives of Sausalito to inform guests of restaurants, shopping, and things to do. It is very much a concierge desk for the city where we promote the spirit of tourism.
Essential Duties &amp; Responsibilities:
<ul>
<li>Greet guests upon checking in at the ferry ticket booth.</li>
<li>Assists guests with purchasing ferry tickets or locating prepaid tickets</li>
<li>Execution of responsible cash handling and proper point of sale</li>
<li>Dropping cash banks responsibly as required when working with cash</li>
<li>Processes rescheduling or refunding tickets for guests as needed</li>
<li>Upsells tour products; van shuttles, and area food vendors</li>
<li>Organizes Muir Woods vans queue and grouping of guests</li>
<li>Assists with loading and off-loading of van guests.</li>
<li>Answers questions concerning ferry fares, routes, and schedules,</li>
<li>Answers questions regarding Alcatraz, Pier 39, Sausalito, Tiburon</li>
<li>Performs other duties as assigned.</li>
</ul>
Minimum Qualifications:
<ul>
<li>customer service experience</li>
<li>part time availability with shifts of less than 30 hours</li>
<li>We are looking for open availability daily 11-7pm seven days a week.</li>
<li>We have flexible shifts!!</li>
</ul>
Pay rate is $20.00 hour.

Sausalito Information Guest Relations Host

<h3>Job Description</h3>
Job Description
 
Night Audit 
Are you a night owl? Sleep during the day, stay up through the night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this be you?
What We Offer: 
<ul>
<li>Career advancement opportunities</li>
<li>Employee discounts</li>
<li>Competitive pay</li>
<li>Daily Pay</li>
<li>Flexible work schedule</li>
<li>Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)-After an initial waiting period, those hired into full time positions are eligible</li>
<li>Paid vacation</li>
</ul>
What we are looking for: 
<ul>
<li>6 months – 1+ year of Night Audit experience preferred </li>
<li>Desire to work overnight shifts </li>
<li>Ability to keep accurate accounts of cash, checks and credit transactions</li>
<li>Ability to manage and keep accurate accounts of cash, checks and credit transactions</li>
<li>Passionate about hospitality and creating an exceptional guest experience. </li>
</ul>
<ul>
<li>All other duties as assigned.</li>
</ul>

Night Auditor

<h3>Job Description</h3>
Job Description
Overview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
 
Responsibilities
What do I do as a Bellperson/Valet Attendant?
As our newest team member, you will be an integral part of the warm welcome and fond farewell process.
Some duties include:
<ul>
<li>Providing high level of guest services to each guest.</li>
<li>Safely moving vehicles to and from the garage upon request.</li>
<li>Displaying 5 star/diamond standards while completing full guest check-ins, check-outs, deliveries and bag pulls.</li>
</ul>
Notes:
This job posting does not include the full range of functions/duties of the position. Associate will be required to perform any other job-related duties as assigned by their supervisor including the corporate office.
This document does not create any employment contract, implied or otherwise, other than an “at will” employment relationship. A full job description is available upon request.
 
Qualifications
….But wait!
Let’s be sure you possess these minimal requirements first!
Are you Neat, Clean and Polite? It’s our company motto!
Essential Qualifications:
<ul>
<li>Possess the ability to communicate effectively in English in written and/or oral forms.</li>
<li>Must be at least 18 years of age.</li>
<li>Valid driver’s license with a safe driving record.</li>
<li>Ability to drive a manual transmission (stick shift) a plus.</li>
<li>Must have a professional appearance and demeanor.</li>
</ul>
Physical requirements:
<ul>
<li>Ability to sprint short distances.</li>
<li>Ability to stand for long periods of time (up to 6 or 8 hours, less break)</li>
<li>Ability to bend, stoop, squat and lift frequently throughout a shift.</li>
<li>Ability to work in extreme elements – heat, wind, snow, rain, etc.</li>
<li>Ability to lift, push, pull and carry up to 75 pounds frequently and 100 pounds occasionally. (signs, luggage, etc.)</li>
</ul>
Classification:
Non-exempt.
Hourly Wage 
Salary Range: $24.48 per hour
 Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. 
SP+ Hospitality is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ Hospitality does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
 
*USA Parking will provide reasonable accommodations during its interviews for individuals with disabilities, including providing a sign language interpreter, upon request. Please email your request for a reasonable accommodation to this email address: <a href="mailto:lredmon@spplus.com" target="_blank">lredmon@spplus.com</a>.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. 
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. 
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact <a href="mailto:Recruit@spplus.com" target="_blank">Recruit@spplus.com</a>. We are here to assist you.

Bellperson/Valet

<h3>Job Description</h3>
Job Description
 
Guest Service Agent/Front Desk Agent 
 
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! 
What We Offer: 
<ul>
<li>Career advancement opportunities</li>
<li>Employee discounts</li>
<li>Competitive pay</li>
<li>Daily Pay</li>
<li>Flexible work schedule</li>
<li>Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)</li>
<li>Paid vacation</li>
</ul>
SUMMARY 
Accommodates guests of the hotel by performing the following duties
 QUALIFICATIONS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 ESSENTIAL JOB FUNCTIONS
 • Greets, registers, and assigns rooms to guests
 • Handles confidential information, including guest records, with a high degree of integrity 
• Promptly and effectively deals with guest requests and complaints
 • Answers and routes calls as appropriate; takes guest messages with accuracy
 • Responsible for cash drawer contents and transactions during shift 
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks 
• Assists with sales and marketing efforts as directed by the General Manager
 • Offers and properly handles requests for wake-up calls
 • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean 
• Ensures common area/lobby is clean 
• Performs laundry functions as directed
 • All other duties as assigned
 
What we are looking for: 
<ul>
<li>0 – 1+ year of customer service experience </li>
<li>Passionate about hospitality and creating an exceptional guest experience. </li>
<li>Ability to handle confidential information, including guest records, with a high degree of integrity.</li>
<li>Ability to answer and route calls as appropriate; takes guest messages with accuracy.</li>
</ul>
<ul>
<li>All other duties as assigned.</li>
</ul>
<ul>
<li>High School degree or better</li>
</ul>

Guest Service Agent

<h3>Job Description</h3>
Job Description
Overview
We create communities where employees thrive in their work, helping our residents thrive in their homes.
Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding benefits, including:
<ul>
<li>Paid holidays and PTO</li>
<li>Employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees</li>
<li>Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results</li>
<li>Benefits package also includes Health, Dental, Vision, and Life Insurance</li>
<li>Retirement Savings Plan / 401(k) employer match</li>
<li>Tuition reimbursement (U.S Based Communities)</li>
</ul>
*Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location
As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!
 
Responsibilities
<ul>
<li>Serves as point of contact for all resident requests and telephone calls except those of an emergency nature (includes, but not limited to helping residents who require assistance making outgoing calls; answering questions about activities, outings, and appointment times; putting residents in contact with appropriate dept. managers; providing stamps; making change).</li>
<li>Coordinates services for residents and their family members (includes, but not limited to dry cleaning, grocery and drug store delivery, dinner reservations, beauty parlor services, theater and movie tickets, and transportation services; following up after services were rendered to confirm that they were satisfactory).</li>
<li>Maintains extremely high standards of customer service (includes, but not limited to meeting with all new residents and, when appropriate, their family members within 48 hours of arrival to explain concierge services; tracking residents’ and family members’ concerns and complaints and immediately making department managers aware).</li>
<li>Answers questions regarding local stores, attractions and services.</li>
<li>Ensures that the lobby area and first floor common areas and restrooms are at all times clean and welcoming (includes, but not limited to making sure that background music is appropriate and in keeping with residents’ tastes; ordering fresh floral arrangements and changing the water daily; doing a 1st floor walk through at the start of shift and every 2 hours afterwards and communicating with housekeeping and maintenance staff persons regarding any areas of concern).</li>
<li>Coordinates the community’s transportation schedule (includes, but not limited to being aware of Engage Life outings and coordinating medical transportation that does not conflict; scheduling appointments for residents and, when Atria transportation is not available, assisting residents in coordinating alternative transportation; providing written confirmation of appointments for residents; making reminder calls to residents prior to medical appointments and Engage Life outings to help insure that transportation leaves on-time).</li>
<li>Serves as a liaison between the dining room and residents (includes, but not limited to accepting guest meal reservations and communicating these reservations to the dining room manager; making reminder calls to residents who are not in the dining room at their scheduled meal time; maintaining R.S.V.P. lists for community events, family events and holiday meals).</li>
<li>May supervise the front desk reception staff and drivers; maintains a working knowledge of the Security/Door Attendant and Receptionist positions and provides coverage as needed.</li>
<li>May drive company vehicle from community to social and other various destinations (only if required by community).</li>
<li>May perform other duties as assigned. </li>
</ul>
 
Qualifications
<ul>
<li>High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.</li>
<li>Basic First Aid and CPR certification where required.</li>
<li>Must successfully complete all Atria specified training programs.</li>
<li>Able to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</li>
<li>Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's.</li>
<li>Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.</li>
<li>Able to work various schedules and shifts as needed.</li>
<li>Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed. </li>
</ul>

218 Travel & Tourism Jobs in Daly City, CA, USA