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<h3>Job Description</h3>
Job Description
Looking for someone who can handle calls, check in and out the clients, schedule new appointments and rebookings all while being a positive face welcoming walk-ins.

Front Desk Lead

<h3>Job Description</h3>
Job Description
 
Guest Service Agent/Front Desk Agent -Part Time Hours- AM and PM Available
 
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! 
What We Offer: 
<ul>
<li>Career advancement opportunities</li>
<li>Employee discounts</li>
<li>Competitive pay</li>
<li>Daily Pay</li>
<li>Flexible work schedule</li>
<li>Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)*Based on employment status eligibility.</li>
<li>Paid vacation</li>
</ul>
SUMMARY 
Accommodates guests of the hotel by performing the following duties
 QUALIFICATIONS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 ESSENTIAL JOB FUNCTIONS
 • Greets, registers, and assigns rooms to guests
 • Handles confidential information, including guest records, with a high degree of integrity 
• Promptly and effectively deals with guest requests and complaints
 • Answers and routes calls as appropriate; takes guest messages with accuracy
 • Responsible for cash drawer contents and transactions during shift 
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks 
• Assists with sales and marketing efforts as directed by the General Manager
 • Offers and properly handles requests for wake-up calls
 • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean 
• Ensures common area/lobby is clean 
• Performs laundry functions as directed
 • All other duties as assigned
 
What we are looking for: 
<ul>
<li>0 – 1+ year of customer service experience </li>
<li>Passionate about hospitality and creating an exceptional guest experience. </li>
<li>Ability to handle confidential information, including guest records, with a high degree of integrity.</li>
<li>Ability to answer and route calls as appropriate; takes guest messages with accuracy.</li>
</ul>
<ul>
<li>All other duties as assigned.</li>
</ul>
<ul>
<li>High School degree or better</li>
</ul>

Guest Service Agent

<h3>Job Description</h3>
Job Description
The Facility Manager is primarily responsible for all the repairs and technical operations of the amusement arcade games. Their job is to oversee, manage, and maintain mechanical/electronic amusement arcade equipment.
The Facility Manager is also responsible for the repairs, technical operations, and sanitation of facility equipment at the highest level of operating proficiency. In addition, the Facility Manager assists with planning and budgeting for repairs/upgrades, and performs administrative, logistic or other duties as assigned. Sports Challenge (Spo-Cha) equipment for locations that applies only. Travel may be required.
Essential Duties
General
<ul>
<li>Provides tasks to team appropriately depending on the condition of the facility including Bowling, Arcade and Spo-cha machines.</li>
<li>Follows up to complete any assigned work</li>
<li>Ensures that bowling equipment and amusement arcade games are being serviced and maintained at the highest level of operating proficiency.</li>
<li>Identify and suggest repairs/replacements of malfunctioning equipment to the General or Sr. General Manager for final approval as appropriate.</li>
<li>Trains other mechanics in safety procedures and standards of operation for all equipment, building maintenance, and preventative maintenance programs.</li>
<li>Ensures equipment operational compliance with appropriate laws and policies to include OSHA safety practices and procedures.</li>
<li>Responds to error calls for any bowling, spo-cha or amusement arcade issues.</li>
<li>Other duties may be assigned.</li>
<li>Ability to work varying shifts including weekends and holidays, as well as overtime to support business needs.</li>
<li>Conducts inventory on all facility equipment including Bowling, Amusement and Spo-cha related items.</li>
<li>Keeps a clean and organized workshop.</li>
</ul>
Amusement (Arcade)
<ul>
<li>Manages the installation, maintenance, and repairs of both mechanical and electronic issues in arcade machines.</li>
<li>Manages the transportation of machines and ensures machines are assembled using appropriate tools.</li>
<li>Conducts maintenance and repairs on arcade machines, and other general facility areas.</li>
<li>Must successfully complete the mechanic training programs designed for their position.</li>
</ul>
Facility
<ul>
<li>Obtains bids for regular and emergency repairs/maintenance of the facility in accordance with the budget proposal.</li>
<li>Monitors and schedules regular maintenance of HVAC system, roof, plumbing system, electrical system, life/safety and other building systems.</li>
<li>Performs other Facility maintenance and repair tasks.</li>
<li>Ability to readily identify most common problem with components such as controls and audio systems.</li>
</ul>
Non-Essential Duties:
<ul>
<li>Conducts alcohol and age restriction control in accordance with company policies.</li>
<li>Maintains high ethical standards in the work place.</li>
<li>Reports all irregular issues and problems to general management for solution.</li>
<li>Maintains good communication with all employees and outside contacts.</li>
<li>Comply and maintains confidentiality of all company policies and procedures.</li>
<li>Responsible for maintaining a clean and safe working area.</li>
</ul>
Qualifications:
Facilities Managers must possess a strong sense of customer service and interpersonal skills to include high integrity and respects for everyone. The Facilities Manager must demonstrate solid communication, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.).
Education and/or Experience:
Two years related experience, or equivalent combination of education and experience preferred.
Work Environment:
While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust and activity can be expected. The noise level in the work environment is usually loud.
Physical Demands:
While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extensive periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach objects. Lifting and/or moving up to 100lbs with assistance is required.
The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion.
Company DescriptionRound One Entertainment is a multi-entertainment center that features bowling, 300+ arcade games, billiards, karaoke, darts, bar and kitchen. We currently have stores in 21 states, and by year 2025 we expect to have stores in all 50 states. Round One first started in Osaka, Japan as a roller-skating rink in 1980, but after adding arcades and bowling into the facility, sales skyrocketed, and this along with all of our passionate staff have allowed us to grow into a multi-million-dollar entertainment company, with over 150 stores in Japan and U.S. alone. In 2020, Round One is projected to open 10 new entertainment centers across the US. By delivering excellent customer service to all-age groups, Round One has continued to succeed in becoming one of the fastest growing entertainment companies in America, with the help of all of our passionate bowling, amusement, food &amp; beverage, cleaning, and mechanic staff. Round One’s mission is to bring smiles to everyone across the world by creating memorable experiences t 
<h3>Company Description</h3>
Round One Entertainment is a multi-entertainment center that features bowling, 300+ arcade games, billiards, karaoke, darts, bar and kitchen. We currently have stores in 21 states, and by year 2025 we expect to have stores in all 50 states. \r\n\r\nRound One first started in Osaka, Japan as a roller-skating rink in 1980, but after adding arcades and bowling into the facility, sales skyrocketed, and this along with all of our passionate staff have allowed us to grow into a multi-million-dollar entertainment company, with over 150 stores in Japan and U.S. alone. In 2020, Round One is projected to open 10 new entertainment centers across the US. By delivering excellent customer service to all-age groups, Round One has continued to succeed in becoming one of the fastest growing entertainment companies in America, with the help of all of our passionate bowling, amusement, food &amp; beverage, cleaning, and mechanic staff. Round One’s mission is to bring smiles to everyone across the world by creating memorable experiences t

Arcade Technician Manager

<h3>Job Description</h3>
Job DescriptionBETTOLA is seeking hospitality professionals for 
Pay: $19.18 per hour + tips&nbsp; Schedule:&nbsp;Open availability preferred. Required to work weekends and most major holidays.
We are seeking a friendly, energetic Maître d' '&nbsp;to join our team in San Francisco. As the first point of contact, you’ll create a welcoming experience for guests, manage reservations, and help keep service running smoothly.
Responsibilities:
<ul>
<li>
Warmly greet and seat guests
</li>
<li>
Manage reservations and walk-in seating using our reservation system
</li>
<li>
Provide accurate wait times and maintain an organized waitlist
</li>
<li>
Answer phones, assist with takeout orders, and provide menu information
</li>
<li>
Maintain a clean, organized host stand and entry area
</li>
<li>
Support servers and managers during peak times
</li>
<li>
Follow all food safety and sanitation guidelines per California law
</li>
</ul>
Qualifications:
<ul>
<li>
Customer service or restaurant experience preferred (Host, Hostess, Greeter, Front Desk, Receptionist)
</li>
<li>
Professional, friendly demeanor with excellent communication skills
</li>
<li>
Ability to remain calm in a fast-paced environment
</li>
<li>
Able to stand/walk for up to 8 hours and lift up to 25 lbs
</li>
<li>
Must be authorized to work in the United States
</li>
</ul>
Benefits:
<ul>
<li>
Paid sick leave (per SF Paid Sick Leave Ordinance)
</li>
<li>
Employee meal and/or discount program
</li>
<li>
Equal Opportunity Employer – Reasonable accommodations provided per ADA, FEHA, and SF laws
</li>
</ul>
&nbsp;Apply now with your resume &nbsp;to join our team and help create a memorable guest experience!

Maître D'

<h3>Job Description</h3>
Job Description
Position: Front Desk Agent 
Dept: Clubhouse Operations
Full/Part Time Union
* This position requires union membership to Unite Here Local 2
Reports to: Clubhouse Operations Manager
Job Purpose:
 The Front Desk Agent is the first point of contact for members, guests, employees, and vendors of the Bohemian Club, and as such must provide an exceptional level of service in a warm, professional, and discreet manner. This role is responsible for welcoming members, guests, and employees and properly fielding all front desk and back door interactions, coordinating hotel room reservations, fielding phone communications, and directing vendors and employees. The ideal candidate embodies the values of personalized hospitality, confidentiality, and excellence, and contributes to a seamless and enjoyable member and employee experience.
Duties &amp; Functions:
<ul>
<li>Guest Reception &amp; Hospitality:
<ol>
<li>Greet members, guests, and employees with warmth, using names whenever possible, and provide courteous and efficient assistance.</li>
<li>Ensure all arrivals and departures are handled with professionalism and discretion.</li>
<li>Anticipate member needs and personalize interactions to enhance the guest experience.</li>
<li>Properly check in and direct employees and vendors to their areas of service.</li>
<li>Maintain organization and cleanliness of immediate workspaces and the surrounding areas, working with the housemen when necessary.</li>
<li>Remains “ready to serve” whenever on duty. Must be prepared to engage with Members, Guests, Staff and/or Vendors at all times.</li>
</ol>
</li>
<li>Telephone Operations:
<ol>
<li>Answer incoming calls promptly and professionally, using proper etiquette and greeting standards.</li>
<li>Transfer calls accurately and efficiently to the appropriate department or personnel.</li>
<li>Take messages and relay information as needed with attention to detail and confidentiality.</li>
</ol>
</li>
<li>Reservations Management:
<ol>
<li>Process hotel room reservations for members in the club’s reservation system as well as on the manilla cards.</li>
<li>Professionally confirm reservations with members via email listing important information such as arrival/departure dates, room rate, and check in/out times.</li>
</ol>
</li>
<li>Administrative &amp; Clerical Duties:
<ol>
<li>Maintain accurate and up-to-date records of reservations, lost and found, and guest/vendor logs and employee sign in/out sheets.</li>
<li>Coordinate with housekeeping, housemen, and other departments to ensure smooth service.</li>
<li>Monitor outdoor cameras for trespassers, vandals, etc… and promptly inform management or proper authorities.</li>
<li>Responsible for properly billing of rooms through either the Point-of-Sale system or similar hotel software.</li>
</ol>
</li>
<li>Professional Standards:
<ol>
<li>Uphold and promote the values and traditions of the club at all times.</li>
<li>Ensure confidentiality of member and guest information.</li>
<li>Adhere to all club policies, procedures, and service standards.</li>
<li>Maintain a poised and polished appearance in accordance with club standards.</li>
</ol>
</li>
<li>Uniform Provided by Club:
<ol>
<li>Blazer – Branded navy blazer, Clean, professionally fitting, and conservative.</li>
<li>Pants – Grey pants, clean and neatly pressed. </li>
<li>Tie – Branded tie, clean and neatly pressed.</li>
</ol>
</li>
<li>Uniform Provided by Employee:
<ol>
<li>Shirt – Clean white button-down collar shirt, neatly pressed.
<ul>
<li>Ladies may wear a professional white blouse.</li>
</ul>
</li>
<li>Under shirt – Clean white, crewneck undershirt.</li>
<li>Belt- Black Belt.</li>
<li>Shoes – Polished, black, conservative dress shoes.
<ul>
<li>High heels are not permitted.</li>
</ul>
</li>
</ol>
</li>
</ul>
Qualifications:
<ul>
<li>Education &amp; Experience:</li>
<li>High school diploma or equivalent required.</li>
<li>Minimum 1–2 years of front desk, concierge, or hospitality experience, preferably in a luxury hotel or private club setting.</li>
<li>Skills &amp; Attributes:</li>
<li>Exceptional interpersonal and communication skills, both written and verbal.</li>
<li>Strong attention to detail and organizational abilities.</li>
<li>Professional demeanor with the ability to remain composed under pressure.</li>
<li>Proficiency in Microsoft Office Suite and reservation or property management systems (e.g., Opera, Jonas, or similar).</li>
<li>Ability to multitask in a fast-paced environment.</li>
</ul>
Required Physical Abilities:
<ul>
<li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance.</li>
<li>Ability to spend extended lengths of time viewing a computer screen.</li>
<li>Requires grasping, writing, repetitive motions, listening and hearing ability and visual acuity.</li>
<li>Stand, sit, or walk for an extended periods of time or for an entire work shift.</li>
<li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li>
</ul>

FRONT DESK AGENT-Regular

<h3>Job Description</h3>
Job Description
Our business is centered on executing extraordinary events. We are looking for a well-organized and polished communicator to hold the position of the Event Property General Manager. This person should be familiar with executing concessions for a high-volume, large multi-venue location and working with union employees.
 
Event Property General Manager Benefits:
<ul>
<li>Platinum health insurance</li>
<li>401k</li>
<li>Vacation</li>
</ul>
Event Property General Manager Qualifications:
<ul>
<li>Minimum of 3 years General Manager experience with Performing Arts, or Music venues</li>
<li>Multi-unit venue management servicing over 2500 people</li>
<li>Mandatory experience working with union employees</li>
<li>Excellent communication skills</li>
<li>Proficient at Excel and financial reporting analysis</li>
<li>Open availability</li>
<li>Has previously created SOPs from scratch and implemented changes successfully</li>
</ul>

Concessions General Manager

<h3>Job Description</h3>
Job Description
Sollis Health is looking for a passionate, customer service and hospitality-driven, Front Desk Coordinator to play an important role in our member's experience as the first person they interact with when they come into our concierge clinics. You will be a first impression ambassador creating a memorable experience as you take patients through our intake and checkout process.
Per Diem - M-F 7A-3P or 3P-11P, 9A-5P Sa/Su
 Responsibilities: 
<ul>
<li>Greeting members/patients in a warm and friendly manner as they enter our clinics ensuring they receive a high-level of customer service.</li>
<li>Managing patient accounts through our EMR to include scheduling appointments, patient intake, registration updates, scanning documents, and daily schedule reconciliation.</li>
<li>Conducting temperature checks and COVID screening questions. </li>
<li>Entering membership leads and patient demographics into Salesforce </li>
<li>Scheduling follow up appointments for medical evaluations, vaccinations and house calls as appropriate. </li>
<li>Addressing any member questions or concerns in a timely manner and escalating them as needed. </li>
<li>Answering the Sollis medical hotline as needed and directing patients to the appropriate team members for their medical care, billing questions or other needs</li>
<li>Keeping the office space and the entire clinic clean and presentable meeting Sollis brand standards. </li>
<li>Distributing mail and facilitating mailing items to members and signing for packages on occasion.</li>
<li>Checking inventory, ensuring rooms have adequate supplies, restocking where needed and partnering with the inventory coordinator to order more supplies as needed.</li>
<li>Performing related duties as required </li>
</ul>
Experience We believe extraordinary people come from a variety of backgrounds, but ideally, we would expect that you have: 
<ul>
<li>Associates degree or greater required</li>
<li>1-2 years of previous hospitality and/or medical office experience strongly preferred </li>
<li>Excellent administrative background, especially in managing customers on the phone</li>
<li>Ability to efficiently execute (and often improve) established office routines and policies. </li>
</ul>
Skills To be successful in this role, candidates will demonstrate the following: 
<ul>
<li>Exceptional organizational and attention to detail.</li>
<li>Excellent communication skills and the ability to work cross-functionally among departments and teams.</li>
<li>Tech-savvy with the ability to learn new technology quickly. </li>
<li>Ability to think and work independently, effectively, and efficiently as if running your own business unit</li>
<li>Ambitious, strong work ethic, and open to new ideas</li>
</ul>
Range: $25-$30/hr
This is the anticipated rate/range Sollis Health reasonably expects to pay candidates for this position in Northern California. Sollis is a multi-state employer and this rate/range may not reflect the pay for positions that are performed solely in localities outside of this location. Actual pay is dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, location, education, etc.
About Sollis Health
Sollis Health is the first and only medical membership that's on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experience unparalleled care and follow-up on their schedule and their terms. 
Our members never wonder if it's a "real" emergency. They simply call Sollis for immediate access to ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation that's all under one roof. With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling all medical issues—big or small—with expert concierge care anytime, anywhere.

Front Desk Coordinator

<h3>Job Description</h3>
Job Description
DEFINITION
Responsibilities include keeping score for youth, recreation, and middle school sporting events using various digital and analog forms of tracking methods. 
 
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
<ul>
<li>Follow and uphold the policies and mission statement of both Piedmont Middle School and the Piedmont Recreation Department.</li>
<li>Track score of youth sporting events via scoreboard technology or statistics booklet.</li>
<li>Understand scoring, rules and procedures for various sports and ages. </li>
<li>Open to learning new skills and adjusting workflows on the fly.</li>
<li>Open and close gyms as needed.</li>
<li>Organize, track and set-up specific sports equipment (i.e. volleyball poles and nets, basketball hoops and benches).</li>
<li>Provide game &amp; practice reports to supervisor.</li>
<li>Create a safe environment conducive to learning and appropriate for the physical, social, and emotional development of students.</li>
<li>Other duties as assigned.</li>
</ul>
 
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Youth and Adult Sports Coordinator. May receive technical and functional supervision from other management or professional positions. Exercises no direct supervision.
 
EDUCATION &amp; EXPERIENCE
<ul>
<li>As Rec Leader I - Equivalent to the completion of the 11th grade and some experience working/volunteering in a childcare or recreation program. 17 years or age and older.</li>
<li>As Rec Leader II - High School graduate or GED, 2 years of experience working in a recreation program or similar industry.</li>
<li>As Rec Specialist - Equivalent to the completion of 2 years of college. Very specialized experience for a particular program.</li>
</ul>
 
OTHER DUTIES
Attends staff development meetings and trainings, clinics, and other professional activities to improve performance. Performs any other related duties as assigned by the Principal and Sports Coordinator or other appropriated administrators.
 
SUPERVISION RECEIVED
Youth &amp; Adult Sports Coordinator
 
PHYSICAL DEMANDS
Must possess mobility to work in a sports facility setting and use equipment. Strength is needed to lift and carry recreation equipment weighing up to 50 pounds for extended periods of time; and flexibility to lift, carry, push, pull, or move objects. May involve significant standing, walking, pushing, bending and/or pulling to participate in recreation activities. Visual acuity sufficient to perform essential functions of the position. Hearing and speech to communicate in person, before groups, and over the telephone.
 
ENVIRONMENTAL ELEMENTS
Employees work in a sports facility setting with loud to moderate noise levels, controlled temperature conditions. Employees may interact with challenging staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Applicants should also exhibit patience, maturity, and dependability. Have good organizational skills. Possess a positive coaching philosophy, as well as excellent communication and organizational skills.
 
WORKING CONDITIONS
Schedule will vary between 10-20 hours per week. Practices and games will typically be scheduled Monday-Friday in-between 3:00pm-9:00pm (final practice and game schedule will be provided closer to season). There will be weekend work as well as trainings and meetings you will be asked to attend.
 
COMPENSATION
<ul>
<li>As Rec Leader I - $16 - $18 per hour</li>
<li>As Rec Leader II - $18 - $22 per hour</li>
<li>As Rec Specialist - $16 - $30 depending on qualifications and experience</li>
</ul>
Part-Time, Temporary

Middle School and Recreation Sports Score Keeper

<h3>Job Description</h3>
We’re Hiring! Office Administration &amp; Front Desk Receptionist ✨
 
We are seeking an enthusiastic Office Administration &amp; Front Desk Receptionist to join our client on a long-term contract. This role combines office administration, reception, and security support to ensure smooth day-to-day operations and an excellent workplace experience.
 
&amp;#x1F4CD; Location: 735 Battery Street, San Francisco
⏳ Type: Contract (6+ Months)
 
Responsibilities
Office Administration
<ul>
<li>Manage and maintain office supplies, food &amp; drinks (purchase requests, ordering, restocking, expense tracking).</li>
<li>Keep breakrooms, meeting rooms, and common areas neat, organized, and visitor-ready.</li>
<li>Support corporate events including catering, meal reservations, and cultural/morale activities.</li>
<li>Escort contractors during facility maintenance.</li>
<li>Handle shipping &amp; receiving (logging, expense tracking, reporting, distribution).</li>
<li>Support onboarding &amp; offboarding processes.</li>
<li>Maintain employee parking and validations (daily/monthly vendor communication).</li>
<li>Perform ad hoc tasks to support overall office operations.</li>
</ul>
Reception &amp; Security Management (2–3 days/week)
<ul>
<li>Welcome and assist visitors with professionalism and a positive attitude.</li>
<li>Register and track visitors per SDIC guidelines, providing instructions and escorting when needed.</li>
<li>Maintain a safe, clean, and welcoming reception area and conference rooms.</li>
<li>Oversee security facility operations (CCTV, alarm systems, badges, logs).</li>
<li>Ensure security guards are trained and aligned with company standards.</li>
<li>Manage visitor logs, badge lists, Wi-Fi, and parking validations.</li>
</ul>
 
Skills &amp; Qualifications
✔ Strong organizational and multitasking skills
✔ Proficiency in Microsoft Word &amp; Excel
✔ Excellent communication and customer service skills
✔ Experience in event planning and office supply management
✔ Detail-oriented and proactive with a positive attitude
 
Contact 
If the role sounds interesting, please reach out to Senthil at <a href="mailto:senthil@trilyonservices.com" target="_blank">senthil@trilyonservices.com</a>

Workplace Office Administration & Front Desk Receptionist

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Free food &amp; snacks</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
 We are looking for a Lead Server who is responsible for leading the day-to-day operations of the store in the absence of the General Manager and otherwise supports the General Manager in all facets of running the store. The Lead Server is responsible for ordering supplies and scheduling labor. Also, the manager is responsible for managing and overseeing all processes within the store. The Lead Server ensures an exceptional customer experience Activities &amp; Responsibilities: 
<ul>
<li>Ensure the restaurant front and sidewalk are clean and presentable.</li>
<li>Conduct pre-shift briefings with servers</li>
<li>Play music at an appropriate volume based on the dining room noise.</li>
<li>Post the servers &amp; side worksheet and stock stations with necessary supplies (POS, to-go items).</li>
<li>Complete cleaning tasks and ensure counters are polished.</li>
<li>Maintain a comfortable temperature and suitable ambiance.</li>
<li>Foster an environment of trust and respect among staff.</li>
<li>Communicate daily specials to the team and display them.</li>
<li>Distribute tasks fairly during each shift.</li>
<li>Oversee team performance and ensure efficiency.</li>
<li>Assess team members &amp; abilities to promote satisfaction and workflow.</li>
<li>Adjust server hours to maximize labor efficiency as needed.</li>
<li>Ensure food quality and presentation meet standards and communicate with the BOH as necessary.</li>
<li>Train new hires and offer development opportunities for experienced staff.</li>
<li>Provide feedback and recognition throughout the shift.</li>
<li>Promote teamwork with hands-on leadership.</li>
<li>Manage no-show situations effectively.</li>
<li>Follow employee break time and time clock procedures.</li>
<li>Handle incident reports and foodborne illness issues.</li>
<li>Deliver exceptional customer experiences.</li>
<li>Welcome guests and address complaints promptly.</li>
<li>Monitor business fluctuations for smooth service.</li>
<li>Resolve customer issues and approve exceptions to policy.</li>
<li>Assist in cashiering and dishing orders as needed.</li>
<li>Open and close registers, count drawers, and resolve discrepancies.</li>
<li>Process discounts, comps, and voids according to policy.</li>
<li>Adhere to cash handling and reconciliation procedures.</li>
<li>Perform supervisory-level POS tasks.</li>
<li>Provide change or smaller bills from the safe when necessary.</li>
</ul>

253 Travel & Tourism Jobs in Daly City, CA, USA