Guest House Front Desk (267909)

Job Description

Job Description

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title: Guest House Front Desk

Location: Stanford, CA 94305

Duration: 03+ Months Contract with possible extension

PR Range: $22/hr. on w2 to $25/hr. on w2

Min. Years Exp. Required: 2

Work Shift: Day

Job Description:

NOTES: Shift timing - We are looking for coverage evenings, including weekends. The anticipated schedule would be Wednesday through Sunday, 02:00 PM - 10:30 PM; Off Mon/Tue. Flexibility to work other days/shifts is also preferred.

There is some flexibility with the days off during the week, but the position would require weekend work. Thank you!

Job Purpose:

• Provide superior hotel-style customer service to visitors of the Guest House at a 24-hour front desk.

Core Duties:

• Answer multiple phone lines in a fast-paced and distracting environment; collect or pass messages to/from guests and employees as
• required.
• Coordinate email travel inquiries with internal and external customers.
• Perform routine hotel functions, such as taking reservations and registering, and checking out guests.
• Perform basic concierge duties, including assisting with travel and transportation arrangements, informing guests about local amenities,
• coordinating guest dry cleaning, and securing guest valuables in safe deposit boxes.
• Perform basic porter duties, including delivering guest packages, faxes, and mail, assisting guests with luggage transportation and
• storage, escorting guests to their rooms as required, and driving a shuttle van to locations within the community.
• Ensure guest safety and satisfaction by monitoring building access and maintaining key controls, submitting minor repair work orders,
• and coordinating room preparation with housekeeping.
• Review daily transactions for accuracy; prepare account billing for financial processing.
• Minimum Education and Experience Required
• High school diploma or G.E.D certification and six months of customer service experience in a fast-paced, hospitality-industry setting.

Minimum Knowledge, Skills, and Abilities Required:

• Demonstrated accurate cash handling knowledge and experience.
• English language fluency.
• Business writing acumen to originate and respond to correspondence.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.