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<h3>Job Description</h3>
Job DescriptionShort Description: T032 - AWS Connect Specialist *Only submit local candidates to DMV region* *Hybrid position - candidate will be required to be on-site 3x/week in the near future* Complete Description: Duties and Responsibilities: Working closely with the Office of the Chief Financial Officer (OCFO) and other District government stakeholders. The successful candidate will design, implement, and maintain the AWS Connect cloud-based contact center, ensuring optimal performance and alignment with business objectives. Key Responsibilities: 1) Design and Configuration: a) Design, document, and implement contact flows using the AWS Connect to ensure optimal and dynamic call routing based on business requirements. b) Utilize Amazon Connect to develop and deploy chatbots and conversational AI for automated customer interactions within Connect contact flows. c) Configure and maintain Amazon Connect instances, user profiles, routing profiles, and security profiles. 2) Metrics and Reporting: a) Ensure all metrics required for Key Performance Indicator (KPI) management are collected and available within AWS Connect. b) Configure and maintain custom dashboards and reports in Amazon Connect and Amazon QuickSight for business units to monitor team performance. c) Regularly review usage data from Amazon Connect's cloud monitoring tools, such as Amazon CloudWatch, and report findings to the supervisor. 3) Outbound Campaigns and Surveys: a) Set up and manage outbound voice campaigns and customer surveys using Amazon Connect Outbound Campaigns and Contact Flows. b) Ensure campaigns comply with relevant regulations, including managing caller ID settings, call times, and contact attempts. 4) Integration and Optimization: a) Design and implement integrations between AWS Connect and other systems, including CRMs, using AWS Lambda and other AWS services. b) Continuously review and enhance designs based on feedback to improve operational efficiency, reliability, and availability of the contact center. 5) Security and Compliance: a) Collaborate with security staff and supervisors to document and implement processes and procedures that ensure AWS Connect comply with District, OCIO, and relevant security controls. b) Apply appropriate change control and configuration management processes for all modifications to the production environment. 6) Troubleshooting and Support: a) Identify and resolve technical issues related to the AWS Connect environment, providing timely updates to the supervisor. b) Implement system revisions to maintain and improve overall performance. Education: Engineering, or a related field or The equivalent combination of education and successful work experience Qualifications: 1. AWS certifications, such as AWS Certified Solutions Architect or Developer, can demonstrate expertise in the platform. (Preferred) 2. A minimum of 3 years Hands-on experience with Amazon Connect and other AWS cloud services is essential. 3. Experience with scripting and integrating various AWS services, such as Lambda, DynamoDB, and S3, to build and enhance contact center functionalities. 4. Experience with other cloud platforms and a strong understanding of Voice over IP (VoIP), Customer Experience (CX) strategies, and system integration. 5. In-depth, hands-on experience with Amazon Connect, including contact flow creation, call routing, and user management. 6. Demonstrated experience configuring and utilizing Amazon Connect's native reporting and dashboard capabilities for KPI management. 7. Experience with other AWS services that integrate with Amazon Connect, such as Lambda, Lex, and S3. 8. Strong understanding of workforce optimization (Forecast Capacity planning and Scheduling, FCS), best practices and how to implement them within the AWS Connect ecosystem. 9. Proven ability to work effectively with cross-functional teams, including IT project managers, business analysts, security staff, and business leaders. 10. Effective communication skills for gathering requirements, providing technical explanations, and collaborating with stakeholders. Candidate Skills Matrix: Following sections are to be filled by the candidate: Skills | Required/Desired | No. of Years | How many years of experience candidate has? Hands-on experience with Amazon Connect and other AWS cloud services is essential. | Required | 3 years | Scripting and integrating various AWS services, such as Lambda, DynamoDB, and S3, to build and enhance contact center functionalities. | Required | | Experience with other cloud platforms and a strong understanding of Voice over IP (VoIP), Customer Experience (CX) strategies, and system integration.| Required | 3 years | In-depth, hands-on experience with Amazon Connect, including contact flow creation, call routing, and user management. | Required | | Demonstrated experience configuring and utilizing Amazon Connect's native reporting and dashboard capabilities for KPI management. | Required | | Experience with other AWS services that integrate with Amazon Connect, such as Lambda, Lex, and S3 | Required | | Workforce optimization (Forecast Capacity planning and Scheduling, FCS), best practices and how to implement them within the AWS Connect ecosystem.| Required | | Bachelor's degree in Computer Science, Information Technology Engineering or a related field; The equivalent combination of education and experience| Required | | AWS certifications, such as AWS Certified Solutions Architect or Developer, can demonstrate expertise in the platform | Highly desired | | Background check: 
<ul>
<li>Extensive criminal history background check will be required. We cannot submit candidates with recent histories (go back seven years) of extensive driving, drug, robbery or any other illegal activity. Any criminal activity on the background check will eliminate the candidate from consideration. If selected, please make certain that you inform all candidates that they will have to complete this criminal background check prior to starting. NATIONAL background checks are required; Federal background checks are NOT compliant under this contract. A national background check is a national criminal background check that pulls criminal records from State and County Courts in almost every US State.</li>
</ul>

T032 - AWS Connect Specialist

<h3>Job Description</h3>
Job Description
PLEASE: Do not apply if you #1) cannot travel for work, or #2) you are a Cybersecurity or software specialist. This is a networking/equipment/infrastructure role. Must have a valid driver’s license and be able to board commercial aircraft.
<ul>
<li>Our candidate is a motivated individual who possesses multiple IT skills and layers of various technical experience. Candidate will be interacting with high-end executives. The ideal candidate is technically skilled, with a ‘can-do’ customer service mindset. Our ideal candidate will earn 6+ figures annually. While performing your duties the employee may be privy to confidential information and may be required to sign a confidentiality agreement.</li>
</ul>
THIS IS NOT YOUR AVERAGE IT JOB:
<ul>
<li>We are a team of professionals who like to have a fun time and work as an integrated whole. Our ideal candidate has a strong work ethic, is friendly and likeable, and knows how to read a room. What really makes you ideal for this role, however, is that you enjoy delivering for and serving the client(s) and will meet each request in the specified timeframe.</li>
</ul>
TRAVEL
<ul>
<li>This role requires a resource who is comfortable traveling and can work in multiple cities as needed.</li>
<li>Candidate must be a collaborator who excels in deadline-driven environments. We are seeking a candidate who can maintain a sense of humor while keeping deadlines at the forefront of their mind. Heightened ability to listen and communicate.</li>
</ul>
ESSENTIAL SKILLS:
<ul>
<li>Networking skills are essential.</li>
<li>Broad knowledge and experience in computer networks, VPN, and IP Printing</li>
<li>AV knowledge and implementation</li>
<li>Above average skills in desktop user support and printer troubleshooting</li>
<li>Excellent skills in cabling and hardware</li>
<li>Demonstrated ability to work well under pressure.</li>
<li>Demonstrated ability to integrate into large team environment and work well with different personalities.</li>
<li>Law firm—IT and Litigation Support experience is a plus.</li>
<li>A/V knowledge a plus</li>
</ul>
PHYSICAL DEMANDS:
<ul>
<li>Candidate will often be required to load/unload equipment; must be able to lift at least 40 lbs. In addition, the candidate will also sporadically transport equipment, clients, and personnel. Good vision and hearing are required to ensure everyone’s safety.</li>
</ul>
EDUCATION AND EXPERIENCE:
<ul>
<li>AAS or equivalent experience preferred.</li>
<li>5 years of experience with IT and networks</li>
<li>Specialized training in VPN preferred.</li>
<li>MSM, MCITP, etc., preferred.</li>
<li>Network and Phones</li>
<li>Connect network to ISP’s (primary and secondary connection)</li>
<li>Create a network for trial team behind a firewall.</li>
<li>Implement printers, workstation, servers.</li>
<li>AV Knowledge and implementation</li>
</ul>
PRINTING SUPPORT:
<ul>
<li>Configure printers via IP printing or VPN printing.</li>
<li>General maintenance of printers: paper, toner, jams, and cleaning</li>
<li>Keep printing supplies stocked.</li>
</ul>
COMPUTER SUPPORT:
<ul>
<li>Function as a help desk</li>
<li>Support desktop user and troubleshoot issues.</li>
<li>Network and Phones (VOIP experience is a plus)</li>
<li>Connect network to ISP’s (primary and secondary connection)</li>
<li>Create a network for trial team behind a firewall.</li>
<li>Implement printers, workstation, servers.</li>
<li>Must be able to do other tasks not related to IT to assist the teams in any way possible.</li>
</ul>
COMPENSATION:
<ul>
<li>Commensurate with experience</li>
<li>401K, full medical, dental, and vision benefits</li>
<li>Airfare, accommodations, ground transportation, food 100% paid by Company.</li>
</ul>
Company DescriptionWe are a fast-growing legal services provider specializing in trial logistics, graphics, and technology work. 
<h3>Company Description</h3>
We are a fast-growing legal services provider specializing in trial logistics, graphics, and technology work.

Network and Hardware IT Consultant (Travel 50%+ per year)

<h3>Job Description</h3>
Job DescriptionJoin Mfinite Consulting: Specialized IT Augmentation
Mfinite Consulting is actively building a world-class team of IT professionals for an exciting, multi-year engagement providing specialized staff augmentation services to a leading institution in the Higher Education sector.
As one of our core consultants, you will work directly with our client's Information Technology division on high-impact projects, from developing innovative student-facing applications and securing cloud infrastructure to building scalable data and integration platforms. This is an exceptional opportunity to apply your senior-level expertise in a dynamic, high-volume environment while enjoying the stability and support of Mfinite Consulting.
We are seeking experts in modern technologies like AWS Security, Databricks, AEM, MuleSoft, and the Salesforce ecosystem who are ready to drive significant change and deliver top-tier results for a complex organization. If you are passionate about technology and excel in a project-based, collaborative setting, explore the opportunity below to join our bench!
 
Key Responsibilities 
<ul>
<li>Design and develop custom solutions on the Salesforce platform using Apex, Flows, and Lightning Web Components (LWC).</li>
<li>Collaborate with business analysts and stakeholders to translate requirements into technical solutions.</li>
<li>Ensure solutions follow Salesforce best practices and coding standards.</li>
<li>Participate in code reviews, testing, and deployment activities.</li>
<li>Support data modeling, integrations (APIs, Data Loader), and migrations.</li>
<li>Troubleshoot and resolve Salesforce issues promptly.</li>
</ul>
Required Qualifications/Skills
<ul>
<li>2-4 years of Salesforce development experience.</li>
<li>Proficiency in Apex, Flows, and Lightning Web Components, and declarative tools.</li>
<li>Familiarity with Salesforce integrations (APIs, Data Loader).</li>
<li>Understanding of Salesforce security (roles, profiles, permission sets).</li>
<li>Experience working in Agile/Scrum environments.</li>
<li>Salesforce Developer II certification preferred.</li>
<li>Minimum Years Experience 2 years (2-4 years experience)</li>
<li>Required Certifications: Salesforce Developer I and Administrator certifications required. </li>
</ul>
EQUAL OPPORTUNITY EMPLOYER STATEMENT: Mfinite Consulting is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity or expression, veteran status, or any other legally protected status. All qualified candidates are encouraged to apply.

Salesforce Developer

<h3>Job Description</h3>
Job Description
Job Title: Digital Animation Teacher (Part Time)
General Responsibilities: Under the supervision of the Director of Educational Development, plans and facilitates collaborative and interactive digital animation instructional sessions.
Major Duties:
<ul>
<li>Meets regularly with the Director of Educational Development</li>
<li>Plans and facilitates learning sessions</li>
<li>Assists students in the development of a variety of digital animation skills</li>
<li>Maintains consistent communication the Director of Educational Development</li>
<li>Models appropriate academic and social behaviors</li>
<li>Performs other duties as assigned</li>
</ul>
Required Knowledge, Skills, and Abilities:
<ul>
<li>Ability to work with students of diverse ethnic backgrounds, academic profiles, and skill levels.</li>
<li>Possess good interpersonal and organizational skills.</li>
<li>Must demonstrate responsibility, a desire to help others, discretion, and flexibility.</li>
<li>Knowledge and ability to demonstrate skill in digital arts.</li>
<li>Must develop unit and lesson plans specifically referencing content curriculum standards.</li>
<li>Ability to collect and analyze data to drive future instruction.</li>
<li>Ability to work independently applying critical thinking skills and problem solving to various situations.</li>
<li>Must be able to instruct students of varying skill and experience levels in multiple programs based on interest and ability.</li>
</ul>
Qualifications: Must possess a bachelor's degree, teaching and/or tutoring experience, and have extensive digital animation experience.

Digital Animation Teacher (Part Time, In-Person)

<h3>Job Description</h3>
Job DescriptionOCTO - Helpdesk Specialist Entry-Long-Term Contract (Government) Position Title: Helpdesk Specialist Entry Work Arrangement : ONSITE Worksite Address: Washington, DC Interviews: In Person Required Experience: 1-5 Years Job Description: Short Description: The Helpdesk Specialist is a first level rep to the OCTO technical support team. They answer a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Onsite:3 Days-12 hrs. shifts/1 Day every other week 8hrs Complete Description: The Office of the Chief Technology Officer is seeking a first level technical support representative. Who will be responsible for answering a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Please view the roles and responsibilities below: Work Arrangement / Schedule Onsite - 6 PM - 6 AM: 3 Days-12 hrs shifts Sunday: 9 AM - 6 PM: 1 Day every other week 8hrs Customer Support Entry Roles and Responsibilities i. Answer calls in a dynamic IT operations environment, supporting multiple agencies ii. Provide desktop support for technical issues in a Call Center environment as well as off-site locations throughout the District of Columbia iii. Log and route service requests and incidents in an incident management system iv. Create and maintain knowledge articles in the agency's knowledge management system on a daily basis v. Provide a high level of customer service to end users on a daily basis vi. Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other related Microsoft applications vii. Troubleshoot issues related to agency specific applications and web applications viii. Provide technical support for mobile devices, such as iPads, iPhones, Android devices and tablets ix. Collaborate with the IT leadership team to select and implement cost-effective technology for District x. Maintain service level agreements related to both Call Center and Desk Side support Service/Incident requests xi. Work with other technical teams to coordinate multi-tiered technical support for outages, widespread security incidents xii. Adhere to all Enterprise-wide security policies related to security and integrity of District-owned Resources

OCTO - Helpdesk Specialist Entry

<h3>Job Description</h3>
Job Description
POSITION: Senior Computer Systems Engineer/Architect (DEVSECOPS)
WORK LOCATION: Offutt AFB, NE
JOB CATEGORY: Information Technology
JOB TYPE: Full-Time
CITIZENSHIP: United States Citizen
CLEARANCE TYPE: TS/SCI
TRAVEL REQUIREMENTS: Up to 20%
We are currently seeking a Senior Computer Systems Engineer/Architect (DEVSECOPS) to join our team in Offutt AFB, NE in support of USSTRATCOM. USSTRATCOM is a combatant command with responsibilities that span strategic deterrence, nuclear operations, Nuclear Command, Control, and Communications (NC3), enterprise operations, Joint Electromagnetic Spectrum (EMS) Operations (JEMSO), global strike, and missile threat assessment. Executing these responsibilities entails close alignment and collaboration with senior national and Department of Defense (DoD) leadership, functional and geographic combatant commands, defense agencies, and other elements of national power. Strategic deterrence is critical to the DoDs integrated deterrence approach. USSTRATCOMs ability to communicate is foundational to its mission and success, ensuring the safety and security of the United States (U.S.) and its allies, 24 hours a day, 365 days a year (24x365).
Job Responsibilities:
Leads the design and documentation of as-is and to-be enterprise architectures, facilitating trade-off discussions and informing decisions for current and future capabilities. Maintains and updating architecture products throughout the IT Project lifecycle, with a focus on sustaining architecture relevance and currency. Collaborate with cross-functional teams to integrate architecture changes, ensuring compliance with DoD standards and security requirements. Supports the execution of MBSE architecture activities using UAF and contributes to the ZTRA implementation by developing system, technical, and security architectures that reflect the evolving needs of the Enterprise. Provides strategic guidance for Enterprise Architecture, Systems Architecture, and Systems Engineering activities, supporting tradeoff discussions and informing decisions for current and future capabilities. Integrates principles of Project Management, Development, Security, and Operations (DEVSECOPS), Agile methodology, and Cloud Computing into all technical activities. Collects and documents requirements within authoritative repositories, developing innovative technical solutions to meet a wide range of IT system needs while maintaining compliance with industry best practices and security standards. 
Requirements
Minimum Qualifications:
<ul>
<li>10-16 years of relevant experience with MS/MA in computer science, Information Technology, Data Management, or a related field </li>
<li>Current DoD 8570 IAT Level II security certification (e.g., Security+ ce). </li>
<li>Must be a U.S. Citizen.? </li>
<li>Must have and be capable of maintaining a U.S. Department of Defense (DoD) security clearance at the required level.</li>
</ul>
To Apply for this Position:
You must have the Minimum Qualifications in your resume to be selected as a candidate. 
Salary DescriptionUp to $150K USD

Senior System Architect (DevSecOps)

<h3>Job Description</h3>
Job Description
We are seeking an AEM Website Developer to support the development and implementation of digital consumer experiences leveraging Adobe Experience Manager (AEM) for UMGC. This role is essential for building and integrating AEM components, optimizing performance, and ensuring smooth deployments via Cloud Manager.
Key Responsibilities 
<ul>
<li>Design scalable AEM solutions aligned with UMGC's digital goals (e.g., personalized student portals).</li>
<li>Translate stakeholder requirements into technical specifications using AEM Sites, Assets, and Forms.</li>
<li>Build custom components, templates, and workflows with HTL, Java, OSGi, and front-end technologies (e.g., React).</li>
<li>Conduct code reviews, testing, and deployments via Cloud Manager.</li>
<li>Optimize performance (caching, dispatcher) for high-traffic periods like enrollments.</li>
<li>Work with integrations, including MuleSoft, to connect data sources and applications.</li>
</ul>
Required Qualifications/Skills
<ul>
<li>3-5+ years of hands-on AEM development and implementation, including at least 1 year with AEM as a Cloud Service.</li>
<li>Strong skills in Java, HTL, HTML, CSS, JavaScript, and front-end frameworks.</li>
<li>Proven experience designing and developing reusable AEM components, templates, and workflows; knowledge of CRX/DE, Sling models, and OSGi framework.</li>
<li>Familiarity with AEM Cloud Manager for CI/CD pipelines and integrating with REST APIs.</li>
<li>Minimum Years Experience 3 years (5+ years preferred for senior candidates) </li>
</ul>
EQUAL OPPORTUNITY EMPLOYER STATEMENT: Mfinite Consulting is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity or expression, veteran status, or any other legally protected status. All qualified candidates are encouraged to apply.

AEM Website Developer

<h3>Job Description</h3>
Job Description
View All Jobs
Join Updater's Platform Engineering team as a Lead DevOps Engineer who combines technical excellence and exceptional collaboration skills to deliver impact. You will drive vital initiatives including deployment velocity, observability, system reliability, and developer experience. You'll build the infrastructure and tooling that lets engineers ship faster and sleep better—think GitOps workflows, Kubernetes configuration and optimization, comprehensive Datadog observability coverage, and the kind of automation that makes deployments uneventful. This is platform engineering done right: pragmatic, impactful, and centered on enabling the broader engineering organization.
Key Responsibilities
<ul>
<li>Embody a culture of continuous improvement and shared ownership backed by clear documentation, runbooks, and other shift left contributions</li>
<li>Build strong, collaborative relationships evidenced by proactive engagement from product teams</li>
<li>Continually improve system reliability and observability coverage</li>
<li>Reduce tooling and config complexity so that engineers spend less time fighting tools and more time building features</li>
<li>Optimize Infrastructure costs without compromising reliability</li>
<li>Reduce time-to-production for new features and services</li>
<li>Ensure reliable, repeatable, and better standardized deployments with minimal manual intervention</li>
</ul>
Must-Have Skills and ExperienceSoft Skills
<ul>
<li>Excellent cross-functional collaboration abilities—your work spans the entire engineering organization, requiring you to build and utilize relationships and champion DevEx improvements across teams</li>
<li>Ability to communicate effectively to both technical and non-technical audiences alike, and leverages visuals, data, and concise documentation to build shared understanding</li>
<li>Deep empathy for DevEx—you genuinely understand engineer pain points, involve users in design decisions, and measure success by how much you improve their daily work</li>
<li>Positive, team-oriented mindset that treats every day as an opportunity to improve and inspire others through your can-do attitude</li>
</ul>
Technical
<ul>
<li>Previous experience on a platform engineering team where you led complex infrastructure or tooling migration efforts and built useful dev-focused tools</li>
<li>Deep practical experience architecting and implementing solutions in AWS, backed by strong command of cloud design patterns and technologies</li>
<li>Deep expertise in Kubernetes containerized workloads and orchestration</li>
<li>Strong command of observability tools like DataDog or Prometheus</li>
<li>Proficiency in Terraform IaC </li>
<li>Experience in building and maintaining CI/CD pipelines and associated best practices</li>
<li>Solid experience with Git via Gitlab, Github, or Bitbucket.</li>
<li>Familiarity with GitOps tooling like Spacelift or Flux</li>
<li>Strong project management skills that balance interrupt-driven and roadmap work</li>
<li>Eagerness to learn new and evolving technologies in the Platform Engineering ecosystem</li>
</ul>
Bonus Points For
<ul>
<li>Frontend or backend development skills</li>
<li>Previous experience as project lead or team lead</li>
<li>Use of AI tooling to help improve efficiency in your daily work</li>
<li>Previous experience tuning SQL and caching technologies</li>
</ul>
 This posting is anticipated to remain open until 1/31/2026. The new hire salary range for this position is $180,000 - $215,000 annually. Factors which may affect the starting pay within this range include skills, experience, and other qualifications aligned with Updater's internal leveling guidelines.
About Updater
Updater is a leading technology platform helping major brands acquire and retain customers at scale. We are on a mission to power millions of complex transactions through intelligent, autonomous systems. By combining deep integrations, real-world data, and purpose-built AI agents, we're transforming fragmented purchasing workflows into seamless, automated experiences – freeing businesses and consumers from operational friction and enabling a new standard of speed, accuracy, and scale.
Updater has raised over $450 million from leading investors, including SoftBank Capital, Vista Credit Partners, IA Ventures, Commerce Ventures, Second Century Ventures (the strategic investment arm of the National Association of Realtors®), and more. For more information, please visit <a href="http://www.updater.com" target="_blank">www.updater.com</a>.
Updater is proud to be an equal opportunity employer and will consider all qualified applicants regardless of color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, actual or presumed belonging to an ethnic group, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.
Benefits: The Company offers the following benefits for this full-time position, subject to applicable eligibility requirements:
<ul>
<li>Medical, Dental, and Vision Insurance </li>
<li>Flexible PTO</li>
<li>13 paid company holidays annually </li>
<li>Updater Stock Options </li>
<li>401(k) with employer match</li>
<li>Wellbeing Subsidy</li>
<li>One Medical membership</li>
<li>Virtual on-demand healthcare through Teladoc and Talkspace</li>
<li>Flexible spending account (FSA)</li>
<li>Health savings account (HSA)</li>
<li>Supplemental Short &amp; Long Term Disability Insurance </li>
<li>Supplemental Life Insurance</li>
<li>Paid Parental Leave</li>
</ul>

Lead DevOps Engineer

<h3>Job Description</h3>
Job Description
The Software Engineer will be responsible for designing, developing, and maintaining scalable tools and technologies that integrate with client’s HRMS platform. The role demands a focus on delivering high-quality solutions, ensuring security compliance, and building user-friendly applications that meet HR and payroll system standards.
The candidate will work closely with cross-functional teams, including HR, product management, and sales, to ensure the developed tools align with business and client needs.
Salary - $100k-$150k/annum
Key Responsibilities:
<ul>
<li>Develop and maintain scalable tools for the HRMS system using modern software development methodologies.</li>
<li>Collaborate with internal teams and stakeholders to gather business requirements and translate them into technical specifications.</li>
<li>Ensure compliance with relevant laws and regulations, including GDPR, HIPAA, and other data protection regulations related to HR.</li>
<li>Build APIs and integrations with third-party software for HR/payroll management, talent acquisition, performance reviews, and more.</li>
<li>Participate in productization strategies, ensuring the tools can be marketed and sold to other organizations.</li>
<li>Implement secure and reliable systems with a focus on data security, performance, and scalability.</li>
<li>Stay updated with the latest industry trends and incorporate best practices in development processes.</li>
<li>Provide technical guidance and mentorship to junior engineers.</li>
</ul>
Technology Stack:
Programming Languages: Java, Python, JavaScript (React.js, Node.js) Cloud Platforms: AWS, Azure, Google Cloud Database: PostgreSQL, MySQL, MongoDB DevOps: Docker, Kubernetes, Jenkins, Git Security: OAuth, SSO, Data Encryption Frameworks: Spring Boot, Flask, Express.js Tools: JIRA, Confluence, GitHub, Jenkins HRMS Frameworks: Workday, SAP SuccessFactors, ADP integrations

Sr. Software Engineer - HRMS Tools & Tech

<h3>Job Description</h3>
Job Description
Robert Half is seeking an experienced Senior Project Manager to support the implementation and optimization of Tyler Technologies’ Munis HRM/Payroll system. This role will work closely with a newly hired HR Director to define best practices, assess current and future state processes, and ensure streamlined adoption across HR and Accounting teams. This position is a 12 month contract engagement that is Hybrid (1 to 2 days onsite) based in Seattle, WA. 
 
Job Details
Duration: 12 month contract
Location: Hybrid in Seattle (1 to 2 days) 
Schedule: Monday - Friday Core Business Hours 
 
Key Responsibilities
<ul>
<li>Lead project efforts focused on HRM/Payroll within the Tyler Munis environment.</li>
<li>Partner closely with the existing PM resource to divide responsibilities between HR and Finance initiatives.</li>
<li>Conduct current state analysis and define future state processes aligned to organizational goals.</li>
<li>Facilitate collaboration between HR and Accounting teams to ensure unified workflows and system configuration.</li>
<li>Support change management initiatives to drive adoption and improve internal processes.</li>
<li>Identify pain points, policy gaps, and areas for improvement across HR and payroll functions.</li>
<li>Oversee document retention practices and ensure compliance with legal and regulatory requirements.</li>
<li>Serve as a liaison, ensuring communication and alignment between internal stakeholders and project leadership.</li>
<li> </li>
</ul>
<ul>
<li>Proven experience delivering complex ERP or HCM projects as a Project Manager.</li>
<li>Hands-on background implementing Tyler Technologies Munis (HRM/Payroll) systems.</li>
<li>Demonstrated ability to assess processes, build best practices, and drive operational improvements.</li>
<li>Strong background in organizational change management.</li>
<li>Extensive experience partnering with HR and Accounting/Payroll stakeholders.</li>
</ul>
Preferred Qualifications
<ul>
<li>Previous HR Director or senior HR leadership experience.</li>
<li>Knowledge of payroll operations and related compliance requirements.</li>
</ul>
Soft Skills &amp; Team Fit
<ul>
<li>Strong collaborator with the ability to support and empower a newly appointed HR Director.</li>
<li>Highly driven, organized, and comfortable working within aggressive timelines.</li>
<li>Excellent communication and relationship-building skills.</li>
</ul>

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