field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

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<h3>Job Description</h3>
Job DescriptionToday, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want you to be part of.
Job Summary:
The Head of Quality Control (QC) is responsible for Quality Control activities including biochemistry, microbiology, environmental monitoring, raw materials, stability, method transfer, instrument and software qualification, data integrity, sample management, and QC document management. 
The Head of QC provides a safe, controlled work environment in all areas of responsibility while being aware of the site safety objectives and making sure these are communicated and understood by all staff. Provides guidance to supervisors and other frontline leads to achieve goals in accordance with established policies. Establishes and recommends changes to policies which affect subordinate organizations. Develops and administers budgets, schedules and performance requirements. 
Role will be responsible for Championing operational excellence and innovation as well QC financial targets, to ensure stable planning of QC activities as per site needs. Responsible for people development and growth. Creates a culture in the QC organization that leads to employee satisfaction and retention. Contributes to the site’s growth strategy, including planning, budgeting, and safety.
Key Responsibilities: 
<ul>
<li>
Partners with the Site Quality Head, Site Leadership Team, and Global Quality functions in executing the strategic goals of the company
</li>
<li>
Lead the Quality Control Department for the Mammalian Business Unit at Lonza Portsmouth with responsibility for the following groups within the department: Raw Material, Analytical, Biochemistry, Microbiology, Environmental Monitoring, Assay validation/transfer, laboratory information and sample logistics and includes all personnel associated with the department i.e. FTE, interns and contractors
</li>
<li>
Develops and executes the QC strategy for the site. Ensures quality and delivery meets or exceeds internal stakeholder and customer expectations 
</li>
<li>
Oversees raw materials testing, in-process and finished product testing, environmental monitoring and microbiology, stability testing, method transfer and validation, instrument and software qualification, QC data integrity, sample management, and QC document management
</li>
<li>
Drives continuous improvement initiatives to ensure that the QC organization meets key performance indicator goals
</li>
<li>
To evaluate and prioritize QC projects in the medium and long term, ensuring that the human, technical and financial resources are focused on the achievement of strategic objectives
</li>
<li>
Works closely with Program Management, Quality Assurance, Manufacturing Asset leadership, and customers to support project teams throughout the product lifecycle
</li>
<li>
Attends Site Quality Council (monthly) and other meetings as needed, e.g. Change Control Committee, Deviation Review Board, CAPA Board
</li>
<li>
Conducts regularly scheduled 1 on 1 meetings with staff, and conducts regularly scheduled team meetings to review objectives, provide support and feedback, and assistance in resolving issues
</li>
<li>
Builds and maintains expertise in the QC organization, ensuring that the QC organization supports site operations through ongoing development of staff
</li>
<li>
Represents QC function in Joint Steering Committee meetings with customers
</li>
<li>
Supports Regulatory and Customer Audits as needed
</li>
<li>
Manages the QC budget process
</li>
<li>
Responsible for providing support to the QC Department of the Cell &amp; Gene Therapies Business Unit for certain shared services including Raw Materials, QC Systems, Sample Logistics etc.
</li>
<li>
To approve or reject starting materials, packaging materials, intermediate, bulk and finished products
</li>
<li>
Responsible to ensure the QC operations comply to cGMP and safety regulations 
</li>
<li>
Responsible to ensure QC participation in the multidisciplinary customer teams (IPT, JPT) and the global QC work teams
</li>
<li>
To lead the development and implementation of improvement systems in the area in line with the Operational Excellence strategy
</li>
<li>
Ensure escalation of non-compliance or ineffective Quality System deployment at site
</li>
<li>
Plan resources for QC to support projects and testing in alignment with production activities. To ensure that all necessary testing is carried out and the associated records evaluated
</li>
<li>
To lead the method transfer activities for customer projects in Quality Control
</li>
<li>
To lead from a QC standpoint audits/inspections by customers and/or regulatory agencies
</li>
<li>
To ensure the development and coaching of QC staff in order to improve their performance, abilities and competences
</li>
<li>
Drive the timely release of test results and approval of certificate of Analysis to support batch release
</li>
<li>
Ensure that product has been manufactured and tested in accordance with cGMP requirements, company SOPs, policies and specifications
</li>
<li>
To approve specifications, sampling instructions, test methods and other Quality Control procedures.
</li>
<li>
To ensure the qualification and maintenance of QC premises / equipment and appropriate validations are done
</li>
<li>
Apply Data Integrity principles in all aspects of work, in compliance with Lonza DI policies, guidelines and procedures
</li>
<li>
Any other duties as assigned by Site Quality Head
</li>
</ul>
Key Requirements: 
<ul>
<li>
Bachelor's degree in Life Sciences is preferred; a combination of education and years of experience will be considered with 10+ years of QC experience
</li>
<li>
Proven experience in leadership positions
</li>
<li>
Leadership skills- ability to coach, manage and lead diverse teams
</li>
<li>
Demonstrated ability to present ideas publicly to inform, educate and influence others positively in achieving business results
</li>
<li>
Excellent communications skills both written and verbal format
</li>
<li>
Relate to others in a team setting. Active listener seeking to understand and to be understood. Able to coach and manage experienced and inexperienced staff
</li>
<li>
Maintain positive attitude and emotional composure in a team environment
</li>
<li>
Maintain control of meetings with direct reports
</li>
<li>
Mentoring and leading direct reports
</li>
<li>
Being able to deliver difficult messages to staff (i.e. disciplinary actions, poor performance plans)
</li>
</ul>
Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. 
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference. 
Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law. 
]]&gt;

Head of QA

<h3>Job Description</h3>
Job DescriptionToday, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.
We are thrilled to announce an outstanding opportunity for a Senior Biotechnologist at Lonza AG, based in New Hampshire, USA. As one of the world's largest healthcare manufacturing organizations, Lonza is committed to encouraging a safe, controlled work environment and promoting continuous growth. The Senior Biotechnologist will play a vital role in ensuring the outstanding implementation of our daring projects within the Cell Gene Therapy network.
Key responsibilities:
<ul>
<li>
Ensure site safety objectives are strictly communicated and understood.
</li>
<li>
Demonstrate flexibility by supporting other sites within the Cell Gene Therapy network, including necessary travel.
</li>
<li>
Act as the Subject Matter Expert in the assigned area (e.g., Cell Growth, Drug Product Filling) during manufacturing operations.
</li>
<li>
Assume a lead role during manufacturing operations such as harvest, vial filling, and visual inspection.
</li>
<li>
Collaborate with customer SMEs to successfully implement and maintain customers' processes in the production facility.
</li>
<li>
Represent manufacturing in technical and project meetings during campaign preparation.
</li>
<li>
Provide and arrange effective training for manufacturing staff on new processes, batch records, or quality systems used in Cell Therapy.
</li>
<li>
Work with the CT Manufacturing project specialist team to incorporate process and operational improvements into new customer processes.
</li>
<li>
Collaborate with the CT Manufacturing team to determine and procure necessary equipment and materials for process execution.
</li>
</ul>
Key requirements:
<ul>
<li>
High School Diploma or equivalent experience is required; a bachelor’s degree or equivalent experience is preferred.
</li>
<li>
5-10 years of proven experience in a related field.
</li>
<li>
Outstanding communication and collaboration skills.
</li>
<li>
Strong ability to compete and thrive in a fast-paced, dynamic environment.
</li>
<li>
Demonstrated ability to successfully coordinate and lead all aspects of complex biotechnological processes.
</li>
<li>
Proven track record of leadership and expertise in relevant manufacturing areas.
</li>
<li>
Willingness to travel and support other manufacturing sites as needed.
</li>
</ul>
Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.
]]&gt;

Senior Biotech Specialist

Quality Assurance Auditor

<h3>Job Description</h3>
Job Description
Overview
We are seeking a Full-Stack Developer to support National Geospatial-Intelligence Agency (NGA) Artificial Intelligence (AI) efforts. This developer will play an important role helping to create technical solutions for multiple AI challenges.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. 
Visit us at <a href="http://www.TekSynap.com" target="_blank">www.TekSynap.com</a>. 
Apply now to explore jobs with us! 
The safety and health of our employees is of the utmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements. 
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP." As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
 
Responsibilities
RESPONSIBILITIESThe Full Stack Developer will design, build, and scale the user-facing and backend components of an agentic AI platform, enabling intuitive visibility into model and data governance, performance, and compliance. Individual developers will focus within a team environment on either UX / Front-End Development or Agentic Agent Integration.
<ul>
<li>UX / Front-End Development 
<ul>
<li>Build responsive, human-centered dashboards that allow analysts and stakeholders to view, search, and interact with model/data cards, performance scorecards, and compliance status.</li>
<li>Implement intuitive interfaces to visualize agent behavior, decision flows, and operational states, supporting human-in-the-loop feedback.</li>
<li>Collaborate with UX designers to incorporate gamified and feedback-driven UI patterns that encourage best-practice analytic behavior.</li>
</ul>
</li>
<li>
Backend Services &amp; Integration
<ul>
<li>Develop Develop backend services and APIs to manage model/data card repositories, metadata registries, and ATO-related configuration data.</li>
<li>Integrate data from model pipelines, governance systems, and agent telemetry into centralized views and dashboards.</li>
<li>Ensure secure, role-based access control (RBAC) and audit logging are implemented throughout the stack.</li>
</ul>
</li>
<li>
Agentic Agent Integration
<ul>
<li>Build front-end and back-end components enabling analysts to task, monitor, and collaborate with agentic AI agents.</li>
<li>Provide structured views for planner/meta-reasoner outputs, agent self-IV&amp;V reports, and ATO compliance metrics.</li>
<li>Implement RESTful and event-driven interfaces (AWS EventBridge) for real-time communication between agents and UI components.</li>
</ul>
</li>
</ul>
REQUIRED QUALIFICATIONS
<ul>
<li>Bachelor’s degree in Computer Science, Software Engineering, or a related field.</li>
<li>3+ years of hands-on experience building full-stack web applications in production environments.</li>
<li>Strong proficiency in Python (for back-end services) and modern front-end frameworks (React, js, or Angular).</li>
<li>Experience designing REST APIs and microservice architectures; containerization using Docker/Kubernetes.</li>
<li>Familiarity with data/ML systems and integrating outputs from AI pipelines into front-end user experiences.</li>
<li>Understanding of security, RBAC, and CI/CD practices in DevSecOps environments.</li>
</ul>
DESIRED QUALIFICATIONS
<ul>
<li>Master’s degree in Computer Science, Human-Computer Interaction, or a related field.</li>
<li>Experience with:
<ul>
<li>Agentic AI user interfaces and collaborative human-agent workflows.</li>
<li>Building model/data card dashboards and compliance/ATO visualization tools.</li>
<li>Working within NGA CORE or other National Geospatial-Intelligence Agency (NGA)/Intelligence Community (IC) secure data environments.</li>
<li>Contributing to or extending open-source AI or full-stack frameworks.</li>
</ul>
</li>
<li>Active Top Secret clearance and SCI eligibility.</li>
</ul>
 
Qualifications
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>Location: Reston, VA and/or remote. Occasional travel within the National Capital Region (NCR)</li>
<li>Type of environment: Varies</li>
<li>Noise level: Low </li>
<li>Work schedule: “Normal work hours” constitute on average 8 hours a day, 40 hours per week (excluding breaks and meal periods) within standard operational hours occurring 0600-1800, Monday-Friday, excluding Federal holidays. May be requested to work evenings and weekends to meet program and contract needs.</li>
<li>Amount of Travel: 10%</li>
</ul>
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand, walk, sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
U.S Citizenship
Clearance requirement: eligibility to obtain TS/SCI
OTHER INFORMATION
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. 
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact <a href="mailto:hr@teksynap.com" target="_blank">hr@teksynap.com</a> for assistance.

Full-Stack Developer

QA Specialist

<h3>Job Description</h3>
Job Description
Overview
We are seeking a Testing &amp; Assurance Engineer to support National Geospatial-Intelligence Agency (NGA) Artificial Intelligence (AI) efforts. This engineer will play an important role helping to create technical solutions for multiple AI challenges.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. 
Visit us at <a href="http://www.TekSynap.com" target="_blank">www.TekSynap.com</a>. 
Apply now to explore jobs with us! 
The safety and health of our employees is of the utmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements. 
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP." As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
 
Responsibilities
RESPONSIBILITIES
The Testing &amp; Assurance Engineer will design and execute comprehensive verification, validation, and assurance workflows to ensure agentic AI systems are reliable, compliant, and ready for secure deployment in NGA CORE and other National Geospatial-Intelligence Agency (NGA) environments. This role focuses on validating system performance and compliance through benchmark, regression testing, component verification, and simliar. Specific responsibilities include
<ul>
<li>Design and maintain benchmark datasets and test scenarios to validate agentic AI system behavior under real-world conditions.</li>
<li>Track performance metrics over time to detect accuracy drops, bias emergence, or unintended behavior.</li>
<li>Develop and execute detailed component-level test plans for individual models, agents, data pipelines, and microservices.</li>
<li>Verify compliance with interface contracts (APIs, schemas, protocols) and system requirements prior to release.</li>
<li>Integrate automated tests into CI/CD pipelines (GitLab CI/GitHub Actions/Jenkins) to enable early defect detection.</li>
<li>
Produce validation artifacts, test results, and documentation required for Authority to Operate (ATO) packages and re-accreditation reviews.
</li>
<li>
Work closely with AI/ML engineers, agentic systems engineers, and DevSecOps teams to incorporate testability into system design.
</li>
<li>Provide feedback and recommendations to improve reliability, safety, and mission-alignment of the agentic AI platform.</li>
</ul>
REQUIRED QUALIFICATIONS
<ul>
<li>Bachelor’s degree in Computer Science, Software Engineering, or a related field; additional years of experience may be substituted.</li>
<li>3+ years of hands-on experience in software/system testing, validation, and assurance of AI/ML systems.</li>
<li>Strong proficiency in Python for building automated test suites, analysis tools, and reporting frameworks.</li>
<li>Experience designing regression and performance tests for distributed microservice systems.</li>
<li>Familiarity with AI/ML model evaluation, scoring metrics, and explainability methods.</li>
<li>Knowledge of software assurance, IV&amp;V, and compliance processes in secure environments.</li>
</ul>
DESIRED QUALIFICATIONS
<ul>
<li>Master’s degree in Software Engineering, Testing &amp; QA, or a related field.</li>
<li>Experience with:
<ul>
<li>Model and agentic AI assurance frameworks, benchmark design, and test harness development.</li>
<li>Operating in NGA CORE or other NGA/Intelligence Community (IC) secure data environments.</li>
<li>Contributing to or leveraging open-source testing frameworks or model governance tools.</li>
<li>Familiarity with ATO/re-accreditation pipelines, automated compliance validation, and RMF/NIST 800-53 security controls.</li>
</ul>
</li>
<li>Active Top Secret clearance and SCI eligibility.</li>
</ul>
 
Qualifications
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>Location: Reston, VA and/or remote. Occasional travel within the National Capital Region (NCR)</li>
<li>Type of environment: Varies</li>
<li>Noise level: Low </li>
<li>Work schedule: “Normal work hours” constitute on average 8 hours a day, 40 hours per week (excluding breaks and meal periods) within standard operational hours occurring 0600-1800, Monday-Friday, excluding Federal holidays. May be requested to work evenings and weekends to meet program and contract needs.</li>
<li>Amount of Travel: 10%</li>
</ul>
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand, walk, sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
U.S Citizenship
Clearance requirement: eligibility to obtain TS/SCI
OTHER INFORMATION
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. 
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact <a href="mailto:hr@teksynap.com" target="_blank">hr@teksynap.com</a> for assistance.

Testing & Assurance Engineer

QA Coordinator

<h3>Job Description</h3>
Job Description
Nalu Federal is a subsidiary company of the Kanaka Foundation - An NHO who's mission is to support Native Hawaiians.
 
You will receive a comprehensive benefits package that includes:
<ul>
<li>Health insurance</li>
<li>Dental insurance</li>
<li>Vision insurance</li>
<li>Pet insurance</li>
<li>Annual membership to Costco or Sam's</li>
<li>401K</li>
<li>...and much, much more!</li>
</ul>
 
EUD OS Engineer/Endpoint Engineer 
<ul>
<li>Advanced Identity knowledge as it relates to modern device management by a Microsoft 365 tenant is required. More specific to Endpoint engineering, you have subject matter expertise managing devices and client applications in a Microsoft 365 tenant by using Microsoft Intune.</li>
<li>Strong experience deploying, configuring and maintaining Windows and non-Windows devices and solutions for efficient deployment and management of endpoints on various operating systems, platforms, and device types.</li>
<li>Experience implementing and managing endpoints at scale by using Microsoft Intune, Microsoft Intune Suite, Windows Autopilot, Microsoft Copilot for Security, Microsoft Defender for Endpoint, Microsoft Entra ID, Azure Virtual Desktop, and Windows 365.</li>
<li>Experience Implementing identity, security, access, policies, updates, and apps for endpoints.</li>
<li>Ability to troubleshoot and test broad ranging problems associated with client platforms, operating systems, third-party applications, delivery, drivers, hardware and automation as they coincide with the end user experience and service delivery.</li>
<li>Ability to communicate clearly and concisely advanced concepts related to cloud use and consumption, automation, containers, client management, health monitoring, task sequences, Windows imaging and other end user experience related areas to peers and leadership.</li>
<li>Produce enterprise-level designs for end user device computing and its related services, to include automation, delivery, intelligence, monitoring, reporting security configurations and compliance in support of enterprise initiatives ensuring support and implementation via collaborative efforts with project and support teams.</li>
<li>Identify opportunities to innovate, extend, and enhance end user experience, service delivery and consumption where possible.</li>
<li>Contribute to Root Cause Analysis and Problem Management for enterprise end user experience infrastructure and service delivery.</li>
<li>Serve as escalation point for automation, application and client configuration control support and troubleshooting, providing guidance and direction in resolution of escalated issues and/or complex production, application or system problems related to end user computing delivery.</li>
<li>Strong analytical skills to resolve problems and think creatively.</li>
<li>Strong communication skills with the ability to speak to technical and non-technical audiences.</li>
<li>Willingness to undertake assignments involving unfamiliar subjects.</li>
<li>The ability to communicate effectively with end-users, administrators, managers, and leadership.</li>
<li>Highly motivated to work independently and productively, with an aptitude to learn quickly.</li>
<li>Able to work with minimal supervision.</li>
<li>Ability to work in a virtual environment with remote colleagues utilizing virtual technologies.</li>
<li>Willingness to provide excellent customer service.</li>
<li>Ability to perform other duties and projects as assigned.</li>
</ul>
 
Key Skills:
<ul>
<li>Required 
<ul>
<li>Microsoft Intune, Microsoft Intune Suite, Windows Autopilot, Microsoft Copilot for Security, Microsoft Defender for Endpoint, Microsoft Entra ID, Azure Virtual Desktop, and Windows 365.</li>
<li>Active Directory, Azure, O365, Enterprise client management and security software suites.</li>
<li>Task Sequencing and automation</li>
<li>Scripting and/or programming</li>
<li>Configuring and Implementing identity, security, access, policies, updates, and apps for endpoints</li>
<li>Windows operating system features and functions to include the registry and security principles.</li>
<li>Operating System deployment release notes and documentation</li>
<li>Windows imaging, Local Group Policy, Windows Management Interface.</li>
</ul>
</li>
<li>Helpful
<ul>
<li>MECM.</li>
<li>Information Assurance and DISA STIG guidelines.</li>
<li>Smart-card logins</li>
</ul>
</li>
</ul>
Qualifications:
<ul>
<li>5 Years of Experience</li>
<li>IAT Level II Certification</li>
<li>Active DoD Secret Clearance OR Current DHA Public Trust/NACLC Background Check</li>
<li>Possession of one of the following Certifications within 180 DAYS of Employment:
<ul>
<li>IAT Level III Certification</li>
</ul>
</li>
</ul>
<ul></ul>
 
Nalu Federal is an Equal Opportunity Employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, marital status, sex (including pregnancy), gender identity or expression, age, disability, veteran status, sexual orientation, genetic information (family medical history), or any other status protected by federal, state or local laws. EEO/AA employer/Vet/Disabled.
 Job Posted by ApplicantPro

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