<h3>Job Description</h3>
Job DescriptionCompany Description 
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description 
Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.&nbsp;&nbsp; We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.&nbsp;&nbsp; While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
The Opportunity:&nbsp;
We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.&nbsp; As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.&nbsp; &nbsp;
The Work itself:&nbsp;
<ul>
<li>Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability&nbsp;</li>
<li>Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings&nbsp;</li>
<li>Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads&nbsp;</li>
<li>Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions.&nbsp;</li>
<li>Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology&nbsp;</li>
<li>Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities&nbsp;</li>
</ul>
Essential Functions:
<ul>
<li>Demonstrates relevant technical working knowledge to understand requirements.</li>
<li>Identifies and contributes to the development and solution strategies to team members that improve the design and functionality of interface features across one or more project features, under minimal guidance.</li>
<li>Applies standard processes on the use of programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements.&nbsp;</li>
<li>Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.</li>
<li>Analyzes bugs for simple issues and applies debugging tools to verify assumptions.</li>
</ul>
The Skills You Bring:
<ul>
<li>Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale</li>
<li>Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions</li>
<li>Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)</li>
<li>Builder: Experience building and deploying modern services and web applications with quality and scalability</li>
<li>Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.</li>
<li>Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams</li>
</ul>
**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications 
Basic Qualifications * 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Qualifications * 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD * Proven experience designing and developing backend applications for high performance, distributed systems. * Proven expertise developing software within the Secure Software Development Life Cycle (SSDLC) model. * Strong proficiency in object-oriented programming languages such as Java, Go, and C++. * Solid understanding of blockchain technologies, DeFi protocols, consensus protocols and security schemes. * Experience developing smart contracts for EVM-compatible blockchains, strong knowledge of ERC standards and EIPs for building scalable dApps. * Experience with test-driven development (TDD), unit testing, and performance testing. * Experience with CI/CD tools. * Highly motivated and quick to learn new technologies to tackle complex challenges. * Background in payments and financial services is a plus. * Strong interpersonal, facilitation, and leadership abilities, with effective written and verbal communication skills. * Demonstrated ability to present complex concepts clearly and succinctly.
 Additional Information 
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel&nbsp;5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting.&nbsp; The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer.&nbsp; Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.&nbsp; Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 138,500.00 to 200,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Staff Software Engineer - Crypto Program (Hybrid/Onsite)

<h3>Job Description</h3>
Job Description
Thompson First Group is seeking an Quality Assurance Manager for a direct placement opportunity for a local client in Aston, PA.
Candidates that have a background maintaining, managing, and improving AS9100-compliant Quality Management Systems are encouraged to apply. 
Responsibilities: 
<ul>
<li>7-10 years in a senior quality position</li>
<li>3+ years of experience in an ISO9001 or AS9100 environment</li>
<li>High level of proficiency with AWS welding codes and workmanship standards</li>
<li>Strong leadership, communication, planning, scheduling, and organizational skills</li>
<li>Previous supervisory experience</li>
<li>GDT (Geometric Dimensioning and Tolerancing) experience</li>
<li>Proficiency with all inspection tools (e.g. depth gauges, calipers, micrometers, scales, etc.)</li>
<li>Proficiency with the MS Office Suite</li>
</ul>
Thompson First Group is an equal opportunity employer. All applicants will be considered for employment regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Quality Assurance Manager

<h3>Job Description</h3>
Job Description
We are seeking a highly skilled and experienced SAP Solution Architect. In this role, you will be responsible for designing, implementing, and maintaining SAP solutions for our clients.
Requirements
<ul>
<li>Minimum of 5 years of experience as a SAP Solution Architect</li>
<li>Extensive experience in full lifecycle SAP S/4HANA implementations or conversions</li>
<li>Proficient in SAP modules such as Finance, EAM, and SCM</li>
<li>Strong knowledge of the latest innovations in SAP S/4HANA</li>
<li>Expertise in SAP conversion methodologies (e.g., Greenfield, Brownfield, Bluefield)</li>
<li>Excellent problem-solving and analytical skills</li>
<li>Ability to collaborate and communicate effectively with cross-functional teams and stakeholders</li>
<li>Experience in developing detailed solution designs and architectural guidance</li>
<li>Understanding of SAP architectural constructs and patterns</li>
<li>Knowledge of development methodologies such as Agile and Waterfall</li>
</ul>
Benefits
About Us
We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at <a href="mailto:Careers@zoneitsolutions.com" target="_blank">Careers@zoneitsolutions.com</a>.
Also follow our LinkedIn page for new job opportunities and more.
Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.

SAP Solution Architect

<h3>Job Description</h3>
Job Description
TRANSPORT / IP (TRIP) NOC TECHNICIAN
 
Location: Hill Air Force Base, Utah Schedule (FT/PT): Full Time Travel Required: No Shift: Rotating Option for Remote Work: Clearance: Secret
U.S. Citizenship: Required
 
Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date
Our customer is the Defense Information Systems Agency (DISA) located at Hill AFB, Utah, and acts as the provider of GIG/Defense Information System Network (DISN) services to the Department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA Global Operations Center (DGOC). 
We are seeking a Transport / IP (TRIP) NOC Technician to support the Digital Modernization Sector and Global Solutions Management Operations II (GSMO-II) program. 
Primary Responsibilities 
<ul>
<li>Create and update tickets utilizing Remedy</li>
<li>Independently triage and manage ticket queue in respective technology, and provide feedback and guidance for tickets of concern</li>
<li>Monitor network events and element management failures in real-time on a 24x7x365 basis across several monitoring tools</li>
<li>Perform Incident Correlation and Fault Analysis: Proactively analyze alarms; provide detailed analyses leading to resolution of the alarm conditions, including filtering and correlating fault information; identifying the fault condition and its impacts; isolating root causes; and coordinating correction of fault situations regardless of the fault in the infrastructure. Assist in developing and maintaining a centralized, known error database containing defects, failures, causes, and repair actions including workarounds taken to resolve these failures in support of incident and problem resolution</li>
<li>Notify necessary points of contacts based on essential or heightened awareness networks, circuits, or location of incidents</li>
<li>Provide incident analysis (fault Isolation): Support the fault isolation process; diagnose and troubleshoot utilizing procedures to isolate where the fault occurs; identify failed network element(s) i.e. systems, hardware, software, circuits, or facilities; Activities include: testing, fault troubleshooting, fault localization, fault logging, and assignment</li>
<li>Support all customers to include providing global situational awareness support</li>
<li>Provide fault correction: Correct/replace faulty network elements, coordinating with other service providers as necessary; verify that service has been restored upon resolution of all customer-initiated tickets</li>
<li>Provide network/service restoration: Restore networks and service to full operation; coordinate with other service providers as necessary to track service restoration and meet the DISN SLA and customer negotiated SLAs; identify failures that are attributable to a different causes and impacts; conduct reroute and normalization of services and circuits due to outages, degradation, or Authorized Service Interruptions (ASIs); reroute routine circuits within 24 hours of notification; document reroute in the configuration management database (CMDB); provide updates on outages from technicians and/or government incident tickets until a resolution or path to resolution is identified and documented in ticket</li>
<li>Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/Tier 2 support</li>
<li>Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined</li>
<li>Work directly with leadership to evaluate and provide feedback for training, standard operating procedures, and tools capabilities</li>
<li>Provide incident escalation: Fault escalation, customer coordination and communications, and ticket system updates and status reporting utilizing procedures between Tier I and Tier II; record, assess, track, monitor incident tickets escalated to operational infrastructure</li>
<li>Demonstrate knowledge of training, standard operating procedures, and tools within O&amp;M: Evaluate and provide feedback for training, standard operating procedures, and tools; Assist in monitoring training Network controllers within O assist in training junior-level Network controllers within O Effectively communicates with the O&amp;M team and the customer; Effectively communicates with the O&amp;M team, the customer and outside leadership to obtain or provide information on significant events or changes within the DISN; Provide technical advice and insight to peers, leadership, other NOCs within O&amp;M, and customers</li>
<li>Provide technical advice and insight to peers and customers to assist in resolution of complex issues</li>
<li>Demonstrate comprehensive understanding of and ability to apply principles, theories, and concepts of networking and have a broad understanding of other related specialty areas</li>
<li>Provide advanced level technical support of the DISN customer</li>
<li>Work independently on projects or assignments for future operations within O&amp;M and impacting the DISN</li>
<li>Resolve multi-layer complex issues that cross several NOC or domain within O&amp;M</li>
<li>Demonstrate proficiency of several functions within the DISN: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching, etc.</li>
</ul>
Basic Qualifications 
<ul>
<li>Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date</li>
<li>Ability to work in a 24/7 operation</li>
<li>Experience with one or more of the following: alarm surveillance, fault management, LAN/WAN maintenance, performance management</li>
<li>Advanced Knowledge in four or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching</li>
<li>General understanding of network topologies, both transport and IP</li>
<li>Currently possess an active Secret security clearance and be able to obtain and maintain a Top-Secret security clearance.</li>
</ul>
Additional Desired Qualifications 
<ul>
<li>Tech control facility or cyber transport experience</li>
<li>Circuit actions and vendor experience </li>
<li>IP architecture experience</li>
<li>Telco NOC, inside or outside plant experience</li>
<li>Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs</li>
<li>Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management, change management</li>
<li>Any additional certifications to include: CCNA, CYSA+, CASP, CCNP, JNCIE-ENT, JNCIA-Junos, WCNA, CCIE, F5 Networks Certified Technical Specialist, ITILv4, CCA-N, CCA-V, SolarWinds Certified Professional Program</li>
</ul>

Network Specialist--Journeyman

<h3>Job Description</h3>
Job DescriptionJob Title: Senior QuickBase Solutions Consultant/Developer (Remote) Location: Washington, DC Duration:&nbsp;12 Months+ Job Description: The client is seeking a Senior QuickBase Solution Consultant/Developer with deep Integration expertise to build and maintain Applications extending Comprehensive Child Welfare Information System (CCWIS). Below are the core requirements &nbsp;
<ul>
<li>Extensive experience in application development, with deep expertise in QuickBase solutions.</li>
<li>Minimum 7 years of experience in integration services including advanced pipeline configuration to pull large datasets</li>
<li>Advanced knowledge in capturing User Requirements including Visio-type process flow chart development, User Story/Acceptance criteria creation, design mockups and user feedback loop</li>
<li>Advanced expertise in streamlining business processes through solution design and development iterations including automation to remove non-value-added steps for users</li>
<li>Advanced expertise in technical documentation of key design and configuration artifacts</li>
<li>Mastery level QuickBase development expertise including thorough knowledge on platform updates to improve solutions</li>
<li>Proficient in PowerPoint, Excel, Visio or Equivalent, and other Office 365 Tools</li>
<li>Experience working with software development tools such as JIRA, Microsoft DevOps (ADO) or similar software, including ability to create custom query and dashboards</li>
</ul>
 Skills: &nbsp;SkillsRequired / DesiredAmountof ExperienceBachelor’s degree in Information Technology or related field or equivalent experienceRequired11YearsExpertise in QuickBase developmentRequired11YearsExperience in developing enterprise applicationsRequired11YearsWell-versed in Microsoft Office tools including PowerPoint, Excel, and Visio.Required11YearsProficient in software development tools such as JIRA, Azure DevOps, and similar platforms, with expertise in creating custom queries and dashboardsRequired5YearsExperience integrating with the Dynamics 365 CRM and Dataverse platform, including configuring pagination for data operations.Required1YearsBackground in Health and Human Services solutions involving complex processesRequired1YearsSkilled in CSS and HTML development, with a focus on accessibility standards for staff with special needs.Required1YearsExperience working with GitHub code repositoryHighly desired
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UmMmoXGkwf

Senior QuickBase Solutions Consultant/Developer (Remote)

<h3>Job Description</h3>
Job Description
Job Title: Digital Animation Teacher (Part Time)
General Responsibilities: Under the supervision of the Director of Educational Development, plans and facilitates collaborative and interactive digital animation instructional sessions.
Major Duties:
<ul>
<li>Meets regularly with the Director of Educational Development</li>
<li>Plans and facilitates learning sessions</li>
<li>Assists students in the development of a variety of digital animation skills</li>
<li>Maintains consistent communication the Director of Educational Development</li>
<li>Models appropriate academic and social behaviors</li>
<li>Performs other duties as assigned</li>
</ul>
Required Knowledge, Skills, and Abilities:
<ul>
<li>Ability to work with students of diverse ethnic backgrounds, academic profiles, and skill levels.</li>
<li>Possess good interpersonal and organizational skills.</li>
<li>Must demonstrate responsibility, a desire to help others, discretion, and flexibility.</li>
<li>Knowledge and ability to demonstrate skill in digital arts.</li>
<li>Must develop unit and lesson plans specifically referencing content curriculum standards.</li>
<li>Ability to collect and analyze data to drive future instruction.</li>
<li>Ability to work independently applying critical thinking skills and problem solving to various situations.</li>
<li>Must be able to instruct students of varying skill and experience levels in multiple programs based on interest and ability.</li>
</ul>
Qualifications: Must possess a bachelor's degree, teaching and/or tutoring experience, and have extensive digital animation experience.

Digital Animation Teacher (Part Time, In-Person)

<h3>Job Description</h3>
Job Description
Who We Are:
Headquartered in Washington, DC, Versar Global Solutions provides full mission lifecycle solutions for challenges faced by our government and commercial Customers in the natural, built, and digital environments. With nearly 2,000 team members around the world, and a rich legacy spanning more than 70 years, Versar Global Solutions delivers a broad array of planning, analysis and risk management solutions, project and program management, operations and maintenance services, and information technology applications for environmental management and remediation projects, mission critical facilities and installations, and in support of readiness and contingency operations.
Who You Are:
Versar Global Solutions is seeking multiple Intermediate II Information Technology Analysts to support the Federal Aviation Administration.
*This position is contingent upon award. Candidates may be considered for placement on other task orders based on qualifications, business needs, and available opportunities. 
What You’ll Do:
<ul>
<li>Information technology services in facilities planning, operations and support. </li>
<li>Storage systems analysis, design/test, and administration. </li>
<li>Server system analysis, design/test and administration. </li>
<li>Network engineering and administration. </li>
<li>User support planning, operations and administration. </li>
<li>Support of databases, website/web application services. </li>
<li>Supporting pre and final production readiness activities. </li>
<li>Related IT systems functions. </li>
<li>Cloud engineering, design/test and administration.</li>
</ul>
What You’ll Bring:
<ul>
<li>Bachelor’s degree in information systems, business systems, management information systems, IT management, and/or other IT degree (engineering, math, and science related degrees are acceptable substitute degrees). </li>
<li>Five (5) years relevant experience. </li>
<li>Successful results of preemployment screenings, including federal background check, MVR, and drug screen.</li>
<li>Comply with company drug and alcohol policy.</li>
<li>Be authorized to work in the US or will be authorized by the successful candidate’s start date.</li>
</ul>
Compensation 
Expected Salary: $116,165/year
Versar Global Solutions is providing the compensation range and general description of other compensation and benefits that the Company in good faith believes it might pay and/or offer for this position based on the successful applicant’s education, experience, knowledge, skills, and abilities in addition to internal equity and geographic location. The Company reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.
Location Requirements
The position will primarily work onsite in Atlantic City, NJ.
EEO Commitment 
Versar Global Solutions is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
Versar Global Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Versar Global Solutions expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran. Improper interference with the ability of Versar Global Solutions employees to perform their job duties is not tolerated.
#LI-FH1

Intermediate II Information Technology Analyst (NJ)

<h3>Job Description</h3>
Job DescriptionSalary: 
We are on several winning teams...Come join us! Our work environment is limitless, you matter to us, your great work will be recognized, and there are many opportunities for advancement. Davis Unlimited Information Technologies, Inc (DUIT) wants you! We have immediate openings for software engineer(s). We are looking for the best and brightest senior level software engineers having 20 or more years of experience to join our winning and innovative information technology team!
 
**100% onsite, but some remote work available and approved as needed.**
 
Why work for us?
<ul>
<li>No red tape!</li>
<li>Competitive salaries</li>
<li>Great Health/Dental/Vision Benefits</li>
<li>Excellent 401K plans</li>
<li>Limitless environment where you matter</li>
<li>Recognition of outstanding work and other employee incentives</li>
<li>Opportunities for advancement</li>
</ul>
 
Davis Unlimited Information Technologies, Inc. (DUIT) is a woman owned, minority owned small business information technology consulting company. We have opportunities for advancement and our salaries and benefits are competitive. We are an equal opportunity employer; check us out on the web at <a href="http://duit.us" target="_blank">http://duit.us</a>. You can follow us on LinkedIn, Twitter, and Facebook. We do things differently, contact us to find out how...Together, we can DUIT!
 
All Applicants must have the following:anactivehigh-level security clearance that required an investigative screening exam and meet the minimum job requirements specified for applying position. For this position, we are not seeking clearable or eligible applicants. All information provided is subject to verification. A security background check is required, and if you have already completed a background check/clearance, then that is a plus! 
 
What You Will Get to Do:
In addition to general software engineering skills required, candidate must have the following:
 
<ul>
<li>Required Skills
<ul>
<li>Proficiency of Low-Level/System-Level programming in C/C++</li>
<li>Proficiency of C/C++ development with Win32 API</li>
<li>Proficiency of C/C++ development on Linux</li>
<li>Proficiency with debuggers: gdb, windbg or x64dbg,</li>
<li>Proficiency in specific high-level languages
<ul>
<li>Python</li>
<li>Powershell</li>
<li>.NET</li>
<li>Java </li>
</ul>
</li>
</ul>
</li>
</ul>
 
<ul>
<li>Desired Skills
<ul>
<li>In depth knowledge of Windows OS Internals and Linux OS internals:
<ul>
<li>Processes, Memory, IPC, Files/Devices, Threading, Synchronization primitives</li>
</ul>
</li>
<li>Reverse Engineering and Malware Analysis</li>
<li>Digital Forensics/Memory Forensics</li>
<li>Experience in CNO or CNO development</li>
<li>Programming experience with x86/x64 Assembler</li>
<li>PE file structure knowledge and experience with reflective PE loading and injection</li>
<li>Strong understanding of Windows Malware techniques and Windows Endpoint Security</li>
<li>Network programming experience </li>
</ul>
</li>
</ul>
 
Qualifications You Will Bring:
<ul>
<li>Required Certifications
<ul>
<li>Security+, Network+, or A+ </li>
</ul>
</li>
<li>Bachelors degree in Computer Science or related discipline from an accredited college or university is required. </li>
<li>Twenty (20) years experience as a SWE in programs and contracts of similar scope, type, and complexity is required. </li>
<li>Four (4) years of additional SWE experience for a total of twenty-four (24) years on projects with similar software processes may be substituted for a bachelors degree.</li>
</ul>

Software Engineer Level 3

<h3>Job Description</h3>
Job DescriptionCompany Overview
Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries owns and licenses nationally and with a brand portfolio of over 42 Brands domestically and internationally recognized brands including: Perry Ellis®, Original Penguin® by Munsingwear®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand Slam®, John Henry®, Manhattan®, Axist® and Farah®. The Company enhances its roster of brands by licensing trademarks from third parties, including: Nike® for swimwear, and Callaway®, PGA TOUR®, and Jack Nicklaus® for golf apparel.
Position Summary:
As the IT Helpdesk Analyst, you will be responsible for being the front line of our IT support, responsible for handling all incoming technical support requests. You will be tasked with logging, tracking, and resolving a wide range of hardware and software issues. Your ability to quickly and effectively troubleshoot problems, provide clear guidance to users, and escalate incidents as needed will be key to ensuring a smooth and efficient workflow for our entire team.
Key Responsibilities:
<ul>
<li>Incident Management: Answer calls to the Help Desk line and effectively log all vital information into our incident management software. You'll work to resolve issues on the first call whenever possible and accurately document all resolutions.</li>
<li>Technical Support: Provide first-level support via phone for issues including, but not limited to, new hire logins, password resets, troubleshooting error messages for a wide variety of business applications, and managing temporary account extensions.</li>
<li>Collaboration &amp; Escalation: Route calls and incidents to other support teams when necessary, ensuring roughly half of the calls are escalated to the appropriate parties. You'll also follow up on assigned tickets to ensure timely and appropriate resolution.</li>
<li>User Communication: Walk users through common technical tasks and notify the user community of any production outages.</li>
<li>Availability: Work the required schedule of 11 AM EST - 8 PM EST.</li>
</ul>
Qualifications:
<ul>
<li>Experience: 1-2 years of experience in a Help Desk or technical troubleshooting role is required. We are open to candidates who have some IT experience in a different capacity, including recent college graduates.</li>
<li>Language: Fluency in both English and Spanish is an absolute must.</li>
<li>Technical Skills: Experience troubleshooting hardware and software is highly preferred. Knowledge of Google Applications or similar software is a plus.</li>
<li>Certifications: A Microsoft Certified Desktop Support Technician (MCDST) or other additional IT certifications are a plus.</li>
<li>Customer Service: Prior experience in a customer service role is highly desirable.</li>
</ul>
Personal Attributes:
<ul>
<li>Problem-Solving: Strong analytical and problem-solving skills with a quick-learning ability.</li>
<li>Reliability: You must be responsible, reliable, and disciplined.</li>
<li>Adaptability: The ability to handle a fast-paced environment with a high level of attention to detail and be willing to work flexible hours.</li>
<li>Communication: Excellent written and oral communication skills are essential for this customer-facing role.</li>
<li>Organization: Strong organizational skills and the ability to prioritize and delegate tasks when appropriate.</li>
</ul>
Legal Disclaimer: 
Perry Ellis International is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their individual background and characteristics. We are committed to providing a workplace free of any discrimination or harassment. This commitment extends to all aspects of employment, including hiring, promotion, transfer, compensation, and termination. By submitting your application, you acknowledge and agree to the company's commitment to equal employment opportunities.
We encourage you to read and understand our Privacy Policy here.

IT Help Desk Analyst

<h3>Job Description</h3>
Job DescriptioncFocus Software seeks a Cyber Exercise Support Specialist to join our program supporting the Administrative Office of the United States Courts (AOUSC). This position is remote. This position requires the ability to obtain a Public Trust clearance. Qualifications:
<ul>
<li>5 years’ experience of developing IT presentation material for technical information (cybersecurity) </li>
<li>5 years’ experience identifying cybersecurity training requirements and delivering relevant training to nontechnical audiences </li>
<li>5 years’ experience in an office environment with technical IT personnel </li>
<li>3 years’ experience of IT customer support </li>
<li>5 years of experience with Microsoft Office Tools s such as Word, PowerPoint, Excel, Visio, and Forms </li>
</ul>
 Duties: &nbsp;
<ul>
<li>Collaborate with ITSO Divisions to identify potential cyber threats, vulnerabilities, and attack scenarios relevant to the organization's environment and risk profile. </li>
<li>Develop detailed plans and objectives for cybersecurity exercises, outlining the goals, scope, participants, and timeline for each exercise. </li>
<li>Assist with the execution and facilitation of cybersecurity exercises, guiding participants through simulated cyber-attack scenarios and response activities. </li>
<li>Observe and evaluate participants' performance during cybersecurity exercises, assessing their readiness, effectiveness, and adherence to established policies, procedures, and best practices. </li>
<li>Conducts post-exercise analysis and debriefing sessions to review exercise outcomes, identify strengths, weaknesses, and opportunities for improvement, and develop actionable recommendations for enhancing the organization's cybersecurity posture. </li>
<li>Provide written recommendations on Government drafts of executive summaries and briefings. </li>
</ul>
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