<h3>Job Description</h3>
Job DescriptionCompany Description 
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description 
We are seeking a dynamic, transformational leader to join our team as the Sr. Manager of Onsite Technology Support. The ideal candidate will possess a blend of customer focus, operational and innovations skills, dedicated to driving high-quality customer service to VISA staff and elevating our Onsite Technology Support operations. This role is an excellent opportunity for someone who is passionate about:
<ul>
<li>Exceptional Customer Service - Delivering unparalleled support to all Visa staff.</li>
<li>Proactive and Predictive Support-Anticipating user needs and preventing issues before they arise.</li>
<li>Cultivating a stellar support team- Building and developing a high-performing team of top-notch support professionals.</li>
<li>Empowering Self-Service Solutions-Enhancing user independence through intuitive self-service options.</li>
<li>Omni-channel experience-Providing seamless support across multiple communication channels.</li>
<li>AI and automation integration-Leveraging technology to streamline processes and improve efficiency.</li>
<li>Mastering shift-left via repeated issue analysis-identifying patterns and addressing root causes to reduce recurring issues.</li>
<li>Self-Healing and ITSM Flow Integration- Implementing solutions that automatically resolve issues and optimize service management.</li>
</ul>
 Essential Functions:
Transformational Leadership:&nbsp;Inspire, motivate, and guide the Onsite Technology Support team to achieve their full potential while fostering a culture of continuous improvement and excellence.
<ul>
<li>Mentor, manage, and motivate a high-performing team, setting clear priorities to achieve goals and OKRs.</li>
<li>Monitor and evaluate team performance, providing feedback and coaching for improvement.</li>
<li>Ensure work is properly documented and track via ITSM platform and service level targets are met and address all service-level complaints.</li>
<li>Support service improvement efforts to reduce incidents, enhance existing support, and improve end user experience.</li>
<li>Create and maintain SOPs-Standard Operating Procedures, policies, SLAs, end-user training, technical and end user knowledgebase.</li>
<li>Participate with various stakeholders in maximizing the operational effectiveness of the End User experience, while ensuring service improvements are done to minimize repeat issues.</li>
<li>Participate in budget planning process related to projects or other specific needs</li>
<li>Apply creative thinking to drive automation goals and align with technology strategy.</li>
<li>Be an exemplary leader, embodying the organization's culture, vision, mission, and goals.</li>
<li>Build strong relationships with leaders and stakeholders to command their attention.</li>
<li>Orchestrate effective communication and employee engagement initiatives.</li>
</ul>
 Proactiveness:&nbsp;Anticipate potential issues and implement preventive measures.
<ul>
<li>Assist in the development and execution of Corporate Technology Support strategic plan and organizational goals.</li>
<li>Collaborate with cross-functional teams for continuous improvement initiatives.</li>
<li>Proactively manage internal organization initiatives from ideation to execution.</li>
</ul>
 Innovation:&nbsp;Continuously seek new ways to improve operations and enhance customer experience.
<ul>
<li>Stay updated with industry trends and emerging technologies.</li>
<li>&nbsp;Support the adoption of new technologies and tools.</li>
<li>&nbsp;Ensure information security and risk management are embedded within the culture.</li>
<li>&nbsp;Direct the secure operation and maintenance of corporate computing and networking infrastructure.</li>
<li>&nbsp;Provide subject matter expertise and manage external and internal collaboration projects.</li>
<li>&nbsp;Ensure change management best practices are followed for organizational initiatives.</li>
<li>Collaboration with peer stakeholders across other End User Systems operations engineering functions to define clear R&amp;R and rules of engagement.</li>
</ul>
 This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications 
Basic Qualifications:
<ul>
<li>8+ years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience.</li>
<li>Hands-on experience with operations.</li>
<li>Customer-service oriented with strong analytical and problem-solving skills.</li>
<li>Team leadership skills and a bachelor’s degree in computer science, information technology, or related field.</li>
<li>At least 6 years of experience in Corporate Technology Support management or IT service delivery.</li>
<li>4+ years Previous experience managing globally diverse support teams.</li>
</ul>
 Preferred Qualifications:
<ul>
<li>Strong knowledge of ITIL framework and service desk tools Certification in IT service management, project management, or quality management is preferred.</li>
<li>Experience with ServiceNow ITSM Tool.</li>
<li>Proven track record of driving change and transformation in network operations.</li>
<li>Experience in leading enterprise technology and cultural transformation programs.</li>
<li>Experience working with highly effective teams through major technology transitions.</li>
<li>Demonstrated understanding of tools and technologies and metrics-driven management.</li>
<li>Strong conviction to drive things to closure with a high sense of ownership, low ego, and a proactive, solution-oriented attitude.</li>
<li>Excellent attention to detail, analytical thinking, and independent judgment.</li>
<li>Excellent verbal, written, and presentation skills in particular, demonstrated ability to effectively communicate technical and business issues and solutions to multiple organizational levels internally and externally.</li>
<li>Strong experience in providing exceptional customer service and supporting business continuity planning.</li>
<li>Relevant and consistent leadership behaviors in team management, customer communications, and interactions with peers, senior leadership, and potential clients.</li>
<li>Previous Corporate Technology Support experience, for a globally diverse Fortune 500 organization</li>
<li>6+ years of experience and very strong understanding of the user workstation environment,&nbsp;multi-OS platforms (Windows, OSX, Mobile), and&nbsp;workstation hardware and peripherals.</li>
<li>Strong leadership and organizational skills with the ability to adapt quickly to changing priorities and assignments.</li>
<li>Good understanding of process orientation, understanding of project management techniques, methodologies, and best practices.</li>
<li>Candidate must have demonstrated and be prepared to exhibit initiative and ownership of project success.</li>
<li>Ability to set goals and objectives, prioritize, and manage situations to satisfactory completion.</li>
</ul>
 Additional Information 
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel&nbsp;5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting.&nbsp; The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer.&nbsp; Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.&nbsp; Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 153,900.00 to 223,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Senior Manager, Work Station Support

<h3>Job Description</h3>
Job Description
As a Software Development Engineer with a focus on Identity and Access Management (IDAM), you will leverage your expertise in both software development and IDAM to provide operational support and advanced engineering solutions for Identity Access Management, including provisioning, authentication, and access management for both cloud and on-premise environments.
In this role, a typical day will include:
<ul>
<li>Participating in system development to include design, modeling, security, integration, and formal testing of an IDAM solution such as Radiant Logic and/or SailPoint</li>
<li>Supporting an Attribute Based Access Control ABAC application development, integration, deployment, and maintenance. Design, develop, build, and test IT engineering solutions utilize for aggregation of attributes from authoritative sources, integration with Virtual LDAP Directory, Web Services</li>
<li>Developing advanced engineering ideas and guiding their development into a final product</li>
<li>Creating and maintaining programmatic and technical documentation</li>
<li>Implementing system enhancements resulting in improved IT enterprise performance</li>
<li>Analyzing customer requirements, specifications, and proposing solutions that fit to standards, compliance, and operational requirements</li>
<li>Create, manage and update issues related to development tasks in JIRA</li>
<li>Version control and source code management with Bitbucket</li>
<li>Code testing and integration with CI/CD pipelines</li>
</ul>
Requirements
<ul>
<li>Master's degree with 8+ years of experience / Bachelor's degree with 10+ years of experience.</li>
<li>Active TS/SCI clearance and ability to obtain and maintain a CI poly.</li>
<li>Must meet DoD 8570 IAT Level II requirements including one of the following: Security+ CE, CND, SSCP, GSEC, GICSP, CySA+, or CCNA Security</li>
<li>Experience supporting commercial-off-the-shelf (COTS) Identity Access Management (IAM) tools within an IT enterprise environment</li>
<li>Knowledge of Java, JavaScript, XML, SOAP, and REST development</li>
<li>Knowledge of Oracle Database</li>
<li>Knowledge of Docker Containers and Ansible</li>
<li>Knowledge of Active Directory, Lightweight Directory Access Protocol, and Single-Sign-On across multiple domains, as well as Multi-Factor Authentication and Personal Identity Verification authentication</li>
<li>Experience with Linux based systems and Bash scripting</li>
<li>Ability to diagnose and solve complex issues</li>
<li>DevOps principles for developing, testing and deploying applications</li>
<li>Knowledge of Oracle OID</li>
<li>Experience working within government enterprise environment</li>
</ul>
Nice to Have:
<ul>
<li>Experience with Radiant Logic and/or SailPoint products </li>
<li>Experience with supporting IAM in a Cloud environment, including Azure or AWS</li>
<li>Experience with SQL database administration or management</li>
<li>Experience with integrating Radiant Logic with third party data sources</li>
</ul>
Benefits
Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients.
Why ENS?
<ul>
<li>Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS</li>
<li>401k Contribution from Day 1</li>
<li>PTO + 11 Paid Federal Holidays</li>
<li>Long &amp; Short Term Disability Insurance</li>
<li>Group Term Life Insurance</li>
<li>Tuition, Certification &amp; Professional Development Assistance</li>
<li>Workers’ Compensation</li>
<li>Relocation Assistance</li>
</ul>

Software Engineer/ IDAM - Active TS/SCI with CI POLY

<h3>Job Description</h3>
Job DescriptionRole: Project Coordinator Client : DC Government Location : Washington, DC (Onsite) Job Description : The Project Coordinator will be responsible for tracking, managing, and coordinating projects across the OUC Information Technology Division, ensuring that initiatives involving 911, 311, radio, telephony, networking, applications development, and infrastructure systems are delivered on time and within scope. This resource will support the CIO in the planning, execution, and reporting for a broad range of IT initiatives, while also providing analytical support and performance monitoring across IT domains. CONTRACT JOB DESCRIPTION Responsibilities: 1. Provides Coordination and support the team on large projects or significant segment of large complex projects. 2. Tracks project and operational related systemic issues and supports the analysis and possible solutions working with Subject Matter Experts (SME) 3. Provides project coordination and support activities for OUCs enterprise IT systems, including telephony, CAD applications, radio technology / services, call floor infrastructure, networking, and application services. 4. Supports the planning of long and short-range project for systems development, systems maintenance, application upgrades and IT-Services activities and for necessary support resources. 5. Tracks and monitors project progress against milestones, schedules, budgets, and deliverables to ensure conformance with OUC-IT priorities. 6. Coordinates the assessments of technical and operational practices associated with system upgrades and changes based on leading industry standards. 7. Coordinates and supports the Planning, organizing, and research on new and emerging technologies to support modernization of OUC-IT systems. 8. Gathers information and performance data on IT performance for the consumption of IT leadership 9. Participates in IT budget planning and forecasting activities, including project funding requirements. 10. Maintains program documentation, including project plans, timelines, requirements, and progress reports. 11. Collaborates with internal and external stakeholders to gather business and technical requirements and ensure alignment with project objectives. 12. Monitors, tracks, and reports on performance metrics for the IT department and provides regular updates to OUC leadership. 13. Coordinates with vendors and other District Stakeholders for tasks such as maintenance, upgrades that could be service impacting 14. Provides coordination and status updates for enterprise-wide initiatives, including infrastructure upgrades, call floor systems, network monitoring, and system performance troubleshooting. 15. Coordinates, tracks, and reports during the deployment of new hardware and applications, including installation, configuration, testing, and user support. 16. Uses the ServiceNow ticketing system to open, track, update, and close OUC-IT service tickets in accordance with established processes. 17. Supports IT asset management by tracking, updating, and maintaining inventory of hardware and software, ensuring accurate records of assignment, deployment, and lifecycle status 18. Coordinates specific planned and unplanned activities on the 911 / 311 call floor, including: Reviews daily checks of call floor workstations. Tests software updates; Troubleshoots software bugs; Monitors and escalates major system glitches; and Provides end user IT support. Minimum Education/Certification Requirements: Bachelors degree in IT or related field or equivalent experience; or a current PMP Certification Job Type: Full-time Experience: 
<ul>
<li>Bachelors degree in IT or related field or equivalent: 5 years (Preferred)</li>
<li>ractices &amp; concepts associated with life cycle management,: 4 years (Preferred)</li>
<li>T principles, methods, practices &amp; concepts: 3 years (Preferred)</li>
<li>developing recommendations on trends &amp; new technologies : 3 years (Preferred)</li>
<li>evelop requirements and scope of work for IT : 3 years (Preferred)</li>
<li>performance metrics utilizing data collected : 3 years (Preferred)</li>
<li>customer support, problem resolution databases: 3 years (Preferred)</li>
<li>6-10 yrs. Project support and coordination: 6 years (Preferred)</li>
<li>tracking program progress against the project plan: 6 years (Preferred)</li>
<li>preparing status reports: 6 years (Preferred)</li>
<li>MS Project or similar project planning software: 6 years (Preferred)</li>
</ul>

Project Coordinator

<h3>Job Description</h3>
Job Description
Deputy Project Manager
 
Job Description
 
We are seeking a Deputy Project Manager to join our team. The ideal candidate will have extensive experience supporting large-scale construction projects, overseeing teams, budgets, and timelines, while ensuring compliance with safety and environmental regulations. The Deputy Project Manager will report directly to the Senior Project Manager and serve as the Senior Project Manager's alternate during off-shift periods.
 
Key Responsibilities
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist in the overall planning, execution, and completion of the Project, ensuring it meets quality, budget, and schedule requirements, and take lead responsibility when serving as the alternate during shift rotations.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support management of project teams, including subcontractors, engineers, and onsite personnel, to achieve project goals, and assume full oversight during alternate shifts.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Contribute to the development and maintenance of project schedules, budgets, and resource allocation plans.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor project progress, identify risks, and implement mitigation strategies, providing updates to the Senior Project Manager.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure compliance with all applicable regulatory requirements, including those of OSHA, MSHA, and environmental standards.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Coordinate with stakeholders, including clients, vendors, and government agencies, as directed or when acting as alternate.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prepare and present project reports, forecasts, and updates to the Senior Project Manager and senior management as needed.
 
Scope of Work
 
The Deputy Project Manager will support and oversee a variety of tasks critical to the Project, including:
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Project Planning: Assist in developing detailed project plans, including scope, timelines, and resource requirements, following initial development by the VP of Operations and handoff from the Senior Project Manager.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Team Leadership: Supervise and mentor project staff to ensure high performance and safety, particularly during alternate shifts.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Budget Management: Track costs, approve expenditures, and manage financial reporting in coordination with the Senior Project Manager.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Risk Assessment: Identify potential project risks and develop contingency plans.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Quality Control: Implement quality assurance processes to ensure compliance with project specifications.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Stakeholder Communication: Maintain regular communication with all project stakeholders, escalating to the Senior Project Manager as appropriate.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Closeout: Assist in overseeing project completion, including final inspections and documentation.
 
Required Skills and Qualifications
﻿
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A minimum of 8 years of experience in project management within the construction or mining industry, with at least three years in a supervisory or deputy role.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proven track record of supporting or managing large-scale projects on time and within budget.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong knowledge of construction management principles, safety regulations, and environmental compliance.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent leadership, communication, and interpersonal skills.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficiency in project management software (e.g., MS Project, Primavera, Financial ERPs, Estimating and Tracking software).
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to make strategic decisions under pressure and resolve conflicts effectively.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor's degree in Engineering, Construction Management, or a related field; PMP certification preferred.

Deputy Project Manager

<h3>Job Description</h3>
Job DescriptionSalary: 
Job Title: Senior Software Scientist (Medical Imaging)
 
Job Description:
We are seeking an exceptional Senior Software Scientist with an extensive hands-on experience in algorithm development, primarily in C/C++, for CT medical imaging applications. The ideal candidate will possess a deep understanding of CT and other medical imaging modalities, along with expertise in medical image processing and computer vision. This role focuses on developing embedded software applications in C/C++ and Python for medical imaging devices and products.
Responsibilities:
<ul>
<li>Algorithm Development: Lead the development of advanced algorithms in C/C++ for CT medical imaging, optimizing image quality and diagnostic capabilities.</li>
<li>Medical Imaging Expertise: Apply your strong understanding of CT and other medical imaging modalities to advance medical image processing and software development.</li>
<li>Embedded Software: Develop embedded software applications in C/C++ and Python for medical imaging devices, ensuring efficiency and performance.</li>
<li>Software Engineering: Utilize your software engineering or computer science background to design and create software for medical imaging products.</li>
<li>CUDA Proficiency: Apply expertise in CUDA coding for GPU acceleration, enhancing processing speed and efficiency.</li>
<li>Computer Vision: Leverage your expertise in computer vision to develop tools supporting image analysis and modern user interfaces (GUI).</li>
<li>Mobile Platforms: Consider coding experience in portable and mobile platforms as an additional skill for modern and user-friendly software.</li>
<li>Linux: Demonstrate expertise in Linux for software development and deployment.</li>
<li>CT Workflows: Apply knowledge of workflows used in computed tomographic applications to develop user-friendly software solutions.</li>
<li>GPGPU and Machine Learning: Utilize knowledge of GPGPU and machine learning for medical devices to enhance image processing and analysis.</li>
<li>Programming Skills: Showcase excellent programming skills in C/C++, Python, and other relevant languages.</li>
<li>Embedded Systems: Apply your experience with embedded systems used in modern medical devices to ensure reliability and performance.</li>
<li>Unit Testing: Demonstrate a profound understanding of software design and unit testing to ensure the quality and reliability of software.</li>
<li>Medical Terminology and Biomedical Engineering: While not mandatory, knowledge in these areas is desirable to better understand medical device applications.</li>
<li>Publication and Intellectual Property: Highlight strong track records of publications and intellectual property related to artificial intelligence (AI) and medical imaging.</li>
<li>C# Programming: Experience in C# programming will be considered favorably.</li>
<li>Debugging: Demonstrate the ability to debug complex algorithms effectively.</li>
<li>Mathematics and Image Processing: Proficiency in digital image processing, FFT, and advanced mathematical concepts is highly desirable.</li>
<li>Additional Skills: Knowledge and experience with DirectX, firmware development, game engines, image reconstruction, matrix inversion, implementation of LUTs, GPU and CPU multithreading, NVIDIA, cuDNN, object-oriented coding, openCL, openMP, and Python are considered essential.</li>
</ul>
Qualifications:
<ul>
<li> A Ph.D. or master's degree in computer science, software engineering, or a related field is preferred, but exceptional candidates from other STEM areas are highly encouraged to apply.</li>
<li> A minimum of 20-25 years of hands-on experience in algorithm development, primarily in C/C++, for CT medical imaging applications.</li>
<li> Deep understanding of CT and other medical imaging modalities.</li>
<li> Proficiency in CUDA coding and GPGPU utilization.</li>
<li> Proven expertise in computer vision, machine learning, and medical image processing.</li>
<li> Strong software design and unit testing skills.</li>
<li> Knowledge of medical terminology and biomedical engineering is desirable.</li>
<li> Strong publication and intellectual property records related to AI and medical imaging.</li>
<li> Proficiency in programming with C/C++, Python, and additional relevant languages.</li>
<li> Excellent debugging and troubleshooting abilities.</li>
<li> Familiarity with DirectX, firmware, game engines, image reconstruction, matrix inversion, LUT implementation, and GPU/CPU multithreading.</li>
<li> Experience with NVIDIA and cuDNN, object-oriented coding, openCL, openMP, and Python.</li>
<li> Familiarity with software architectural design, design patterns, SDLC, TCP/IP, XML Schema, simulations, and Agile methodologies.</li>
</ul>
This Senior Software Scientist role offers a unique opportunity to lead cutting-edge software development for medical imaging, making a significant impact in the healthcare technology sector. If you meet these qualifications and are dedicated to pushing the boundaries of medical imaging software, we encourage you to apply and be part of our dynamic team.

Senior Software Scientist (Medical Imaging)

<h3>Job Description</h3>
Job DescriptionCompany Description 
Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.
If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always".
We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development.
Job Description 
Link Solutions is seeking a&nbsp;Service Desk Technician (Intermediate-Level)&nbsp;to join our team at Adelphi, MD.
<ul>
<li>Must be a US Citizen&nbsp;</li>
<li>Must have an active DoD Top Secret Clearance.</li>
<li>Non-remote&nbsp;(relocation incentive&nbsp;available)</li>
</ul>
The Service Desk Technician (Intermediate-Level) will serve as the face of our team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues for the Army Research Laboratory in Adelphi, MD. &nbsp;
Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security.
Job Responsibilities:
<ul>
<li>Provide Tier I and Tier II technical support for hardware and software.</li>
<li>Recommend system modifications to enhance the usability of Information Systems and network resources.</li>
<li>Route and escalate requests to Tier III and other teams for quick customer issue resolution.</li>
<li>Work alongside network services, software systems engineering teams, and/or application development teams to restore service and correct core problems.</li>
</ul>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.&nbsp;
Qualifications 
<ul>
<li>Must be a US Citizen.&nbsp;</li>
<li>Must have an active DoD Top Secret Clearance.</li>
<li>Five&nbsp;(5+) years of relevant experience working in an IT or Service Desk environment.</li>
<li>IAT Level II Certification equivalent or higher per&nbsp;DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security,&nbsp;GICSP,&nbsp;GSEC, SSCP, etc.).</li>
<li>Must receive Microsoft 365 Certified: Endpoint Administrator Associate, or equivalent, within 6 months of start date.</li>
</ul>
Preferred:
<ul>
<li>BA/BS degree in&nbsp;Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts.</li>
<li>Proficiency with Microsoft Office products.</li>
<li>Experience creating and modifying documentation for technical processes and procedures.</li>
<li>Experience working in a Department of Defense (DoD) environment.</li>
<li>A problem solver and troubleshooter&nbsp;who thrives in resolving&nbsp;complex problems.</li>
<li>Strong self-starter requiring minimal supervision.</li>
<li>Excellent communication skills (written and oral) and interpersonal skills.</li>
<li>Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.&nbsp;</li>
</ul>
Salary Range:&nbsp;$41,000 - $69,000
Several factors influence the final salary or hourly rate, including but not limited to contract wage determinations, relevant work experience, role-specific skills and competencies, geographic location, educational background, certifications, and federal government contract labor categories.
 Additional Information 
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.
Link Solutions, Inc.&nbsp;is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program.&nbsp;All your information will be kept confidential according to EEO guidelines.&nbsp;

Service Desk Technician (Intermediate-Level)

<h3>Job Description</h3>
Job Description
We are looking for a Cloud Solutions Architect with a lot of experience and skill to design, implement, and manage cloud solutions that are scalable, secure, and cost-effective while also meeting our business goals. The person who gets the job will be a strategic advisor who works with technical teams and stakeholders to promote cloud adoption, improve performance, and make sure that security is strong across all platforms. To lead cloud strategy and execution, this role needs both deep technical knowledge and strong leadership skills.
 Main Duties:
 Cloud Architecture Design: Create and put into action cloud-based solutions that meet both business and technical needs.
 Strategic Planning: Set up long-term architecture frameworks, cloud adoption strategies, and migration roadmaps.
 Working together: Work with teams from different areas, such as developers, DevOps engineers, and security teams, to ensure that cloud projects are on the same page.
 Security and Compliance: Make sure that all cloud solutions follow security policies, compliance rules, and best practices in the industry.
 Optimization: Keep an eye on and improve the performance, scalability, and cost-effectiveness of cloud systems.
 Migration and Integration: Oversee cloud migration projects to ensure they work well with current systems and cause as little disruption to business as possible.
 Innovation: Keep up with new cloud technologies and suggest creative ways to improve the capabilities of the organization.
 Documentation: Keep up with architecture diagrams, technical documentation, and rules for how to run things.
 Requirements and Qualifications:
 Education: You need a bachelor's or master's degree in computer science, information technology, or a related field.
 Experience: At least three years in cloud architecture and seven or more years in IT architecture.
 Preferred certifications are AWS Certified Solutions Architect, Microsoft Azure Solutions Architect Expert, or Google Cloud Professional Cloud Architect.
 Technical Skills: A lot of experience with cloud platforms like AWS, Azure, and GCP, as well as infrastructure-as-code tools like Terraform and CloudFormation, containers like Docker and Kubernetes, and CI/CD pipelines.
 Security and Governance: You should know how to manage identities, encrypt data, keep an eye on things, and follow rules.
 Soft Skills: Great at solving problems, talking to people, and managing stakeholders.
 Pay and Benefits:
 Pay per hour: $75 to $110, which is $150,000 to $200,000 a year, depending on experience and certifications.
 The benefits package includes
 Full coverage for medical, dental, and vision care.
 401(k) retirement plan with a match from the employer.
 Paid time off for holidays, sick days, and vacation.
 Reimbursement for professional certification and support for ongoing training.
 Work from home or in a hybrid way that works for you.
Bonuses are based on performance and chances to move up in your career.

Cloud Solutions Architect

<h3>Job Description</h3>
Job DescriptionJob Description 
Provides technical guidance for directing and monitoring information systems operations.&nbsp;
Designs, builds, and implements network systems. &nbsp;
Directs compilation of records and reports concerning network operations and maintenance. &nbsp;
Troubleshoots network performance issues. &nbsp;
Analyzes network traffic and provides capacity planning solutions.&nbsp;
&nbsp;Monitors and responds to complex technical control facility hardware and software problems.&nbsp;
Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance.
Manages the purchase, testing, installation, and support of network communications, including LAN/MAN/WAN systems. &nbsp;
Performs system-level design and configuration of products including determination of hardware, OS, and other platform specifications.
Plans large-scale systems projects through vendor comparison and cost studies. &nbsp;
Performs a variety of systems engineering tasks and activities that are broad in nature and are concerned with major systems design, integration, and implementation, including personnel, hardware, software, budgetary, and support facilities and/or equipment. &nbsp;
Provides quality assurance review and the evaluation of new and existing software products. &nbsp;
Provides assistance and oversight for all information systems operations activities, including computer and telecommunications/communications operations, data entry, data control, LAN/MAN/WAN administration and operations support, operating systems programming, system security policy procedures, and/or web strategy and operations. &nbsp;
Provides input to policy level discussions regarding standards and budget constraints. &nbsp;
Supervises all personnel engaged in the operation and support of network facilities, including all communications equipment on various platforms in large scale or multi-shift operations. &nbsp;
Supervises complex operations that involve two or more additional functions such as, but not limited to, network operations, systems security, systems software support, and production support activities. &nbsp;
Monitors and responds to hardware, software, and network problems. &nbsp;Provides the routine testing and analysis of all elements of the network facilities (including power, software, communications machinery, lines, modems, and terminals).
 
 
, Required Skills 
At least 7 years of experience is required. &nbsp;
At least one of the following certifications are required: &nbsp;Cisco Certified Network Professional, Cisco Certified Design Professional, Cisco Certified Security Professional, Cisco Certified Internetwork Professional, or CompTIA Security+
 
, Additional Details 
Salary range: $78,000-85,000
, About NetServices 
We are dedicated to serving the mission-critical needs of the Defense community and understand the unique challenges to ensure security within these organizations. As a trusted partner to the Intelligence community, we provide unparalleled support and cutting-edge solutions to empower the agencies with strategic objectives. When it comes to serving Civilian agencies, we offer a wide array of services designed to address the specific needs of your organization. Whether it’s streamlining operations or modernizing technology infrastructure, our team is ready to deliver exceptional results. &nbsp;

Senior Network Specialist

<h3>Job Description</h3>
Job Description
J5 Consulting is a Maryland based company established in 2006 to provide computing and consulting services for government and commercial entities. Our services improve Information System networking performance and compliance and protect electronic assets from loss and compromise. We welcome your application to receive consideration for the following position.
This position is available immediately.
Job Overview:
The Customer is seeking creative and dedicated professionals to fulfill their career goals and objectives, while delivering mission excellence on programs of national importance.&nbsp; The Software Developer will be a part of an integrated team to create, update, and maintain a federated search and discovery software system to integrate data related to financial information from a variety of data providers within a cloud environment. The developer will utilize an Agile Scrum development methodology throughout this process. &nbsp; Responsibilities include:
<ul>
<li>Java Full Stack Web Development</li>
<li>Developing a user friendly web application</li>
<li>Developing new features and enhancements to web application to allow users to search and correlate financial information related to their mission</li>
<li>Developing APIs and web services</li>
<li>Creating and maintaining AWS Cloud infrastructure</li>
</ul>
Contractor shall have the following required skills, certifications and demonstrated experience:
<ol>
<li>Bachelor’s Degree (B.S.) in Computer Science, Software Engineering, Information Management Systems, or a related discipline. Note that years of experience can be substituted in lieu of degree.</li>
<li>Five (5) or more years of demonstrated experience in the following:</li>
<li>Working within an Amazon Web Services (AWS) cloud environment and utilizing tools such as SMS, Data Pipeline, Relational Database (RDS), Cloudwatch, EC2, EBS, S3, KMS, or SMS</li>
<li>Developing in a DevOps environment and utilizing tools such as GitHub, Subversion, Jenkins, Maven, or Artifactory</li>
<li>Utilizing web stack technologies and software design</li>
<li>Working at all tiers of the architecture, to include Web UI, Business Logic, and Database layer</li>
<li>Developing software in a continuous integration, continuous deployment (CI/CD) paradigm</li>
<li>Working with financial data sets</li>
<li>Programming with Java and associated frameworks like SpringBoot</li>
<li>Utilizing ElasticSearch and other big data technologies like MapReduce</li>
<li>Scripting using JavaScript (JS) framework like Angular JS or EXT-JS</li>
<li>Using tools such as Apache Tomcat, Apache Spark, Hadoop, SOLR, JDBC, ANT, Active Directory, LDAP, Regex, SQL, or JSON</li>
<li>Using JIRA tracking system</li>
<li>Employing Agile development methodology</li>
<li>Employing the Software Development Lifecycle (SDLC)</li>
</ol>
Highly desired skills and demonstrated experience: Skills and demonstrated experiences that are highly desired but not required to perform the work include:
<ol>
<li>Demonstrated experience with security accreditation process.</li>
<li>Demonstrated experience supporting enterprise software development efforts.</li>
<li>Demonstrated experience working with commercial financial data sets.</li>
<li>Demonstrated experience integrating software with LDAP, PKI and must use services.</li>
<li>Demonstrated experience integrating with various applications using web services and APIs.</li>
</ol>
___________________________________________________________________ US Citizenship:This position requires US Citizenship. Verification of US Citizenship to meet federal government security requirements will be confirmed. Security Clearance: The successful candidate must have an active U.S. Government Top Secret Security Clearance with a Full Scope Polygraph. Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment. Travel: This position is expected to be onsite. The position will be located within the Washington Metropolitan Area (WMA).&nbsp; Local travel/POV will be on an as needed basis, within the local place of performance. ______________________________________________ This position is available immediately.
Join J5 Consulting and Grow Your Cybersecurity Career
At J5, we’re a team of innovators protecting organizations from evolving cyber threats. With 18+ years of success in government and commercial sectors, we offer meaningful opportunities to grow your career.
Enjoy comprehensive benefits, including:
<ul>
<li>100% employer-paid health coverage</li>
<li>a 6% 401(k) match</li>
<li>PTO</li>
<li>tuition reimbursement</li>
<li>bonuses</li>
<li>professional development, and more.</li>
</ul>
Ready to make an impact? Explore our open positions and apply today.
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Software Developer (Systems Software)

<h3>Job Description</h3>
Job Description
This role will serve as a specialist for enterprise voice, video, and collaboration technologies based on Cisco Unified Communications architecture, providing support and expertise regarding Cisco UC infrastructure within a large scale federal or enterprise environment.
Work Location: On-site in Arlington, VA, Monday – Friday, 8:00am to 5:00pm, based upon the needs and direction of the customer.
Basic Required Qualifications and Skills: Note: These are mandatory items that all candidates must have when submitting an application to IMC for this position. Please ensure that your submission addresses each of these requirement items. Candidates without these required elements will not be considered.
<ul>
<li>Associate’s degree from an accredited institution OR in lieu of a degree:
<ul>
<li>High School diploma plus 2 years of relevant experience</li>
</ul>
</li>
<li>Minimum of 3+ years of overall demonstrated experience working within a Cisco Unified Call Manager environment.</li>
<li>At start date, must possess a CompTIA Security+CE certification in ACTIVE status.</li>
<li>At start date, must possess one of the following certifications in ACTIVE status:
<ul>
<li>Cisco Certified Support Technician (CCST)</li>
<li>CompTIA Network+CE</li>
</ul>
</li>
<li>In-depth knowledge of DoD and industry best practices of Cisco telephony systems.</li>
<li>Advanced knowledge of:
<ul>
<li>Cisco hardware to include Cisco 89800 Series Endpoints
<ul>
<li>Catalyst C9300 switches</li>
<li>Cisco Business Edition 7000 servers</li>
</ul>
</li>
<li>Cisco software to include Cisco Call Manager Version 15
<ul>
<li>Cisco Unity Connection</li>
<li>Cisco Emergency Responder</li>
<li>ESXi Version 7</li>
<li>AlmaLinux Version 8</li>
</ul>
</li>
</ul>
</li>
<li>Demonstrate excellent communication skills, both verbal and written, to support incoming customer support calls and emails.</li>
<li>Assist with the deployment of Cisco UC endpoints and devices.</li>
<li>Analytically inclined with attention to detail and accuracy, and consistent follow-through to assure problems are resolved, with the ability to respond to last-minute requests.</li>
<li>Identify and articulate key information in an efficient and timely manner and exercise discretion and independent judgment when handling situational occurrences.</li>
<li>Analyze and recommend alternative solutions to meet customer needs, while building credibility and trust with customers.</li>
<li>Identify areas of opportunity to improve customer satisfaction and demonstrate excellent multitasking and time management skills.</li>
<li>Support the team process and participate in cross-functional teams, in a fast-paced and ITIL transitional environment.</li>
<li>Please note that pursuant to a government contract, this specific position requires U.S. Citizenship.</li>
<li>All applicants must have current DoD Secret clearance day one and prior to entry on duty. </li>
</ul>
Desired Qualifications and Skills: It is desirable that the candidate have the following qualifications:
<ul>
<li>Bachelor’s degree from an accredited institution.</li>
<li>Cisco Certified Network Associate (CCNA) certification.</li>
</ul>
Essential Duties and Responsibilities: This position will include, but is not limited to, the following tasks:
<ul>
<li>Maintain Cisco UC solutions, including CUCM, Unity Connection, IM&amp;P, Expressway, Jabber, Webex, and UCCX.</li>
<li>Troubleshoot and resolve basic issues involving call routing, SIP trunking, voice gateways (CUBE), and QoS.</li>
<li>Provide Tier II/Tier III support and root cause analysis for escalated voice/collaboration issues.</li>
<li>Work closely with the Network, AV, Security, and Service Desk teams to ensure end-to-end service delivery and availability.</li>
<li>Support the integration of UC systems with Microsoft Teams, Office 365, and enterprise video conferencing platforms.</li>
<li>Participate in on-call rotation and after-hours support for scheduled maintenance or urgent outages.</li>
<li>Assist with DISA STIG compliance, vulnerability remediation, and reporting for systems under RMF.</li>
<li>Other duties as assigned.</li>
</ul>
Salary and Benefits Information: Please see the salary information listed at the beginning of this document, which is not a guarantee of compensation or salary. All salaries will be based on relevant experience, geographic location, and position and/or contractual requirements, which could fall outside of the listed range. For more information about IMC’s benefits, please visit our website at <a href="https://www.imcva.com/about-imc/careers" target="_blank">https://www.imcva.com/about-imc/careers</a>.
Background Information:
Innovative Management Concepts, Inc. (IMC), a Service-Disabled Veteran-Owned Small Business, provides a broad range of information technology IT services to government and commercial customers by placing a high priority on modernization, enhancing business processes through technology, and creating efficiencies through automation. Since its founding in 1989, IMC has offered solutions and expertise in: IT operations and maintenance, data management, cyber security, systems and network engineering and administration, cloud/hosting services, software development, website services, software quality assurance and testing (including IV&amp;V), and project management. IMC is certified in International Organization for Standardization (ISO) 9001 Quality Management, ISO 27001 Information Technology Security Management, ISO 20000 Information Technology Service Management, and ISO 14001 Environmental Management System. Committed to continuous improvement and information security, IMC has been appraised at level 3 of the CMMI Institute’s Capability Maturity Model Integration for both Development and Services and we are CMMC Level 2 (Ver 2.0) compliant. Find out more about IMC at <a href="http://www.imcva.com" target="_blank">www.imcva.com</a>.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

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