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<h3>Job Description</h3>
POSTING POSITION: SeniorFire Alarm Project Manager
 
REPORTS TO: Operations Director
 
LOCATION: Minneapolis, MN
 
 WHO WE ARE:
 
If you’re tired of being a small player in a big company, Integrated Building Solutions (“IBS”) might be the place for you to be seen, heard, and contribute. We are a small company with a nation-wide reach. We describe ourselves as being weird in an exceptionally good way because we care about doing the right thing for our customers and finding a way to get things done where other companies don’t or won’t. “We love spending our customer’s money, but we hate wasting it.” And the “weird” part is, we mean it.
 
IBS is a nationally recognized specialized general contractor in electrical, fire, and HVAC systems. We provide a life cycle of services including consulting, engineering, construction, commissioning, maintenance, and training throughout North America.
 
IBS runs on EOS purely. That means as a member of this team, you will have a leader who:
 
<ul>
<li>Gives clear directions</li>
<li>Makes sure you have the necessary tools</li>
<li>Acts with the greater good in mind</li>
<li>Delegates appropriately</li>
<li>Takes time to truly understand your role and how you can help the company</li>
<li>Makes their expectations clear</li>
<li>Has effective meetings</li>
<li>At a minimum, meets one-on-one with you quarterly</li>
<li>Rewards and recognizes your performance</li>
</ul>

 
ABOUT THIS ROLE:
 
As an EOS “Traction” company (Right Person/Right Seat) the successful candidate is a fully competent senior fire alarm project manager with functional knowledge and in-depth experience in commercial construction, including electrical, fire, and HVAC systems.
 
Specific responsibilities include:
 
<ul>
<li>Project estimating</li>
<li>Determining resources (labor, equipment, and materials) from project start to finish</li>
<li>Planning to ensure deadlines are met and costs are within budget</li>
<li>Oversee/manage field personnel/subcontractors daily</li>
<li>Ensure accuracy and consistency; maintain, meet, or exceed construction standards/codes</li>
<li>Develop/Maintain customer relationships to secure future work</li>
<li>Always searching for new opportunities</li>
</ul>
 
This role will be accountable for quarterly and annual goals which can pay significant incentive pay:
 
<ul>
<li>Recognized Gross Profit %</li>
<li>Training &amp; Development</li>
<li>In-person Customer Interactions</li>
</ul>
 
ABOUT YOU (RIGHT PERSON):
 
You are the right person in the right seat if you have demonstrated skills that reflect our core values: We CARE, We LISTEN, We ANTICIPATE, We INNOVATE, and We DO. You bring a minimum of ten (10) years of experience working for an fire alarm design build contractor. You have thorough knowledge of NFPA and can produce on-time and profitable projects, and demonstrate the following:
 
<ul>
<li>Creativity - you are a creative problem solver.</li>
<li>Influencer - high level of PM expertise to influence direct reports &amp; clients to sell ideas and shape decision criteria.</li>
<li>Humor - our office environment is relaxed yet professional; a good sense of humor is required to fit within the culture.</li>
<li>Travel - overnight travel approximately 20% of the time (10 weeks/yr); travel as the job requires.</li>
<li>Financial Literacy - a clear understanding of key financial concepts.</li>
<li>Group Presentation Skills - deliver training to both prospects and clients.</li>
<li>Account Management - this role is forward-facing with clients and ensures client delight.</li>
</ul>
 
You possess meticulous work habits including close attention to detail, time management, people skills, problem-solving skills, exceptional organizational skills, ability to effectively communicate and present technical information verbally and in writing via Microsoft Office applications (mainly Excel, Word, and PowerPoint).
 
ABOUT YOU (WRONG PERSON):
 
<ul>
<li>You’re looking for a temporary job.</li>
<li>You don’t want to continue learning.</li>
<li>You are easily offended.</li>
<li>You don’t own reliable transportation.</li>
<li>You’re nervous about a background check.</li>
<li>You can’t or won’t pass a drug test.</li>
<li>You have a driving record with more than a couple minor blemishes.</li>
<li>You believe society owes you something.</li>
</ul>
 
MINIMUM QUALIFICATIONS: Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. 
 
Education: High School diploma with trade and/or college project management schooling or related field.
 
Experience: Minimum ten (10) years working for an electrical design build contractor.
 
Certifications: NICET 3 or 4 certified required.
 
BENEFITS:
 
<ul>
<li>Heath / Dental / Life / LTD</li>
<li>401(k) Safe Harbor</li>
<li>PTO</li>
<li>Fuel Allowance</li>
<li>Mobile Phone Allowance</li>
<li>Professional development assistance</li>
<li>Airline / Hotel / Rental Car Points</li>
<li>Relocation Assistance</li>
</ul>
 
Final determination of a successful candidate’s starting pay will vary based on job-related knowledge, skills, education and experience. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.
 
 IBS is an equal opportunity employer and affords equal opportunity to all employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state, or federal laws.

Senior Fire Alarm Project Manager

<h3>Job Description</h3>
This position will be a Workday subject matter expert and works closely with internal HR, IT staff, and business leaders to effectively meet the HR technology needs of the organization.
 
Responsibilities

The HRIS (Workday) Analyst is expected to be able to perform under limited supervision and with independent decision-making the certain key responsibilities including, but not limited to:
 
<ul>
<li>Interacts with business and HR unit leaders/SMEs and internal customers to determine system requirements and project objectives.</li>
<li>Maintain and evolve system configurations; Conduct audits to ensure accuracy and efficacy of business processes; Investigate and troubleshoot system issues, a research and test solutions and escalates issues.</li>
<li>Configurations and executes of HR technology projects.</li>
<li>Performs HRIS core functions including implementation of new modules, security maintenance, business process configuration, data loads, user management, integrations, feature testing and upgrades including change management</li>
<li>Develops knowledge, expertise, and configuration responsibilities in one or more areas and possess good knowledge in core HCM and preferably in one or more areas in, Compensation, Benefits, Absence, and Recruiting.</li>
<li>Collaborate in developing the roadmap for respective technologies and workstreams.</li>
<li>Follow release process for push and opt-in feature enhancements; support the bi-annual release testing process.</li>
<li>Support annual HR annual cycle activities and launches.</li>
<li>Follows internal change management protocols including creation of change requests for any system changes; and best practices for documentation and testing; follow SOX compliance guidelines and ensure highest confidentiality of employee personnel data.</li>
<li>Serve as a data steward to ensure HR systems meet data integrity and architectural requirements across the enterprise</li>
</ul>
 
Qualifications

<ul>
<li>Requires a bachelor’s degree in related field or equivalent experience in a related field and 5+ years of relevant experience</li>
<li>Specific experience in Workday</li>
</ul>
 
Required Knowledge/Skills, Education, And Experience

<ul>
<li>Demonstrates knowledge of organization’s business practices and issues.</li>
<li>A team player that can take the lead and guide peer departments and functions</li>
<li>Possess strong communication skills – written, oral and presentation</li>
<li>Effective and discreet interpersonal communication skills with all levels of employees</li>
<li>Ability to exercise solid judgment when evaluating and handling ambiguous situations with minimal oversight</li>
<li>Ability to embrace change and suggest creative, innovative solutions as it relates to business needs</li>
<li>Strategic thinking, analytical skills, and inherent curiosity with an aptitude to learn</li>
<li>Ability to work professionally and calmly in a time-sensitive environment.</li>
</ul>

Human Resources Information System Analyst

<h3>Job Description</h3>
JOB DESCRIPTION
Title - Software Engineer
Location - Orlando FL/ Richmond, VA (4 days onsite in a week)
Duration- Long term contract

Must-Haves:
Bachelor's Degree and six to ten years of experience or equivalent education and software engineering training or experience.
In-depth knowledge in information systems and ability to identify, apply, and implement best practices.
Understanding of key business processes and competitive strategies related to the IT function
Ability to plan and manage projects and solve complex problems by applying best practices
Ability to provide direction and mentor less experienced teammates. Ability to interpret and convey complex, difficult, or sensitive information.
6-7 years of .Net Framework/Core experience and knowledge regarding how the User Interface, backend code and database work together in complex technical solutions.
Solid knowledge of .Net Entity Framework
Solid knowledge of relational database design and development (SQL, stored procedures, data modeling) MS SQL Server.
Proven ability to code complex methods/functions, handle application performance optimization and the ability to work with a variety of tools and technology.
Ability to drive application design and help lead a team in these design and technical discussions.

Nice to Have:
Master's degree and ten+ years of experience or an equivalent combination of education and work experience
Knowledge of specific applications, technology platforms, programming languages, systems, or business segments
Banking or financial services experience, especially Real Estate Lending experience. Knowledge of one or more of the following: Solid foundation in data structures, algorithms, and software design with strong analytical and debugging skills
Professional experience building high-quality apps or services from the ground up and scaling at an enterprise level with performance and maintainability in mind.
Experience with Open Source tools and frameworks.
Experience with cloud technologies, such as AWS, Azure, or GCP.
Strong understanding of SOA and/or Open API methodologies and service architectures.
Experience using web servers, application containers, caching technologies 
Experience with messaging systems (i.e., MQ and JMS)
Experience with build tools, such as Git, Maven, Jenkins and AzureDevOps. Proven ability to write comprehensive unit and integration tests. 
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
 
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit <a href="https://dexian.com/" target="_blank">https://dexian.com/</a> to learn more.
 
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Dotnet Developer

<h3>Job Description</h3>
Job Description
SUBSTATION ENVIRONMENT AND INDUSTRY EXPERIENCE REQUIRED. Job Title: Offshore Substation Cable Termination &amp; Inspection Specialist (Contract) - QA / QC Location: Long Island, NY (On-site | Project-based) Per Diem: GSA Per Diem Schedule: Monday–Friday + ad hoc work as communicated by company Start Date: ASAP
Overview:
We are actively seeking an experienced Offshore Cable Termination &amp; Inspection Specialist for a high-profile offshore wind project with a client in Long Island, NY. This role is focused on the inspection and quality assurance of high-voltage (HV/MV) cable terminations and jointing work. The position is expected to start immediately and will require on-site presence, with travel and per diem expenses covered according to the project’s policy.
This is a contract opportunity offering a competitive pay rate, with potential flexibility pending client confirmation.
Key Responsibilities:
<ul>
<li>
Conduct inspections of cable systems at offshore and onshore locations using project-specified reporting tools.
</li>
<li>
Witness VLF, sheath, and OTDR testing, and support additional termination and cable testing as needed.
</li>
<li>
Ensure the contractor completes all documentation of works and services in line with agreed RAMS (Risk Assessment Method Statements).
</li>
<li>
Enforce and comply with all client and project-specific HSE (Health, Safety &amp; Environment) standards.
</li>
</ul>
Day-to-Day Tasks:
<ul>
<li>
QA/QC inspections of cable jointing and terminations, including punch list follow-up.
</li>
<li>
Review and monitor contractor progress and documentation daily.
</li>
<li>
Submit daily progress reports to the Export Cable Technical Scope Manager.
</li>
<li>
Ensure timely execution of cable testing activities and availability of required test equipment.
</li>
<li>
Participate in the Permit to Work process and manage SAP availability for switching activities.
</li>
<li>
Manage and archive testing and termination documentation.
</li>
<li>
Interface with cable installation contractors and other key project packages (WTG, FOU, OSS).
</li>
<li>
Provide input on technical recommendations, lessons learned, and end-of-shift reports.
</li>
</ul>
Key Deliverables:
<ul>
<li>
Technical reports, interface inputs, and documentation for record-keeping.
</li>
<li>
Minutes from contractor meetings.
</li>
<li>
Technical lessons learned for knowledge sharing with the Project Engineer.
</li>
<li>
Archived jointing and termination documentation.
</li>
</ul>
Success Criteria &amp; Decision Scope:
<ul>
<li>
Deliver high-quality inspections and quality control of cable jointing and terminations.
</li>
<li>
Recommend project changes (related to timeline, cost, or quality) to the Export Cable Project Engineer and Technical Scope Manager.
</li>
</ul>
Required Qualifications:
<ul>
<li>
Valid Driver’s License and current First Aid Certification.
</li>
<li>
Formal training or hands-on experience with:
<ul>
<li>
HV/MV Jointing &amp; Termination
</li>
<li>
VLF Testing
</li>
<li>
OTDR Testing
</li>
<li>
Safe Work in High Voltage/Low Voltage Substation Environments
</li>
</ul>
</li>
<li>
Familiarity with:
<ul>
<li>
Cable cleating and ladder systems
</li>
<li>
Subsea cable hang-off systems
</li>
<li>
Earthing and bonding
</li>
</ul>
</li>
</ul>
Additional Information:
<ul>
<li>
Travel expenses and GSA Per Diem will be reimbursed per project policy.
</li>
<li>
The interview and onboarding process will be expedited due to the urgent project timeline. Resource is an Equal Opportunity Employer EEO AA M/F/Vet/Disability and a drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans? status, or any other characteristics protected by law. As an Equal Opportunity Employer, Resource complies with the laws and regulations outlined in the EEO Law poster. #ZR2
</li>
</ul>
Company DescriptionFor more than 20 years RES has delivered advanced recruiting and staffing solutions in Administration &amp; Clerical, Manufacturing, Light and Heavy Industrial, Accounting, Finance, Engineering, IT, and Aviation &amp; Defense. Our effective strategies include temp-to-hire, direct hire, contract staffing, and project-based workforce solutions to connect you with the top talent in your industry. Our dedicated recruiting teams have vast and in-depth knowledge of their specific industry and the skills and experience required to address staffing deficiencies that are unique to your vertical and location. We have cultivated a significant national and global talent database of motivated, resilient, and committed professionals from labor to leadership to help you bolster your existing workforce and position your company for growth and success. We connect you with candidates who can integrate quickly and seamlessly into your organization and help you take it to the next level. We are Resource Employment Solutions.

Offshore Cable Termination & Inspection Specialist

<h3>Job Description</h3>
Senior Manager, Supply Chain
 
 Location: Sumter County, SC (100% Onsite)
 
A global manufacturing leader is looking for a Senior Manager, Supply Chain, to lead operations at their beautiful South Carolina facility. With 75,000+ employees worldwide and over a century of innovation, this is your chance to join a company known for excellence and long-term growth.
 
What You’ll Do:
<ul>
<li>Oversee all supply chain operations at the plant level</li>
<li>Drive efficiency, cost savings, and process improvements</li>
<li>Partner with cross-functional teams to optimize product flow and availability</li>
<li>Report directly to the Plant Manager and play a key role in strategic planning</li>
</ul>
 
What They’re Looking For:
<ul>
<li>Bachelor’s in Business, Engineering, or similar</li>
<li>10+ years in supply chain leadership (manufacturing required)</li>
<li>Strong communication, negotiation, and SAP/APRISO skills</li>
<li>Comfortable leading through change and ambiguity</li>
</ul>
 
What You’ll Get:
<ul>
<li>Competitive pay + strong benefits</li>
<li>Relocation support</li>
<li>Bonus + long-term growth incentives</li>
</ul>
 
Ready to lead at a high level with a company that’s built to last? APPLY NOW!

Senior Supply Chain Manager

<h3>Job Description</h3>
Seasonal (Seasonal) Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). 
<ul>
<li>Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts</li>
<li>Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)</li>
<li>Subsidized meals at Employee Dining Rooms offered for staff while on shift</li>
<li>Subsidized housing options available for seasonal full-time staff</li>
<li>Discounts for staff members at restaurants, shops, and service providers in Park City</li>
<li>Healthcare options are available for staff members</li>
<li>401k plan with company match</li>
</ul>
 PURPOSE OF POSITION: Train staff in area of specialty. The specialty may be children, process &amp; program training, staff development. RESPONSIBILITIES: 
<ul>
<li>Work with Training Manager beginning early November (may vary to later November) on regular schedule to contribute to training calendar and new staff training planning and implementation</li>
<li>Scheduled 5 days per week with exceptions for DECL travel or National Team travel</li>
<li>Schedule a minimum of 2 days per week to train staff at Request pay rate (may be exceptions during high business level periods)</li>
<li>Take regular lesson clients on schedule when not scheduled on training</li>
<li>Be available for Last Chair one to two days per week</li>
<li>Be willing to add training sessions at training manager request</li>
<li>Be available to schedule days of shadowing or reverse shadowing for programs when bookings allow</li>
</ul>
 QUALIFICATIONS: 
<ul>
<li>10+ years of experience in ski teaching required</li>
<li>Must be current Deer Valley Trainer or current Regional or National PSIA Educational Staff member (non-current regional Ed Staff people must be approved by Training Manager)</li>
<li>Expertise in a specialized area, i.e. children or staff development</li>
<li>Excellent guest service and communication skills</li>
<li>Detail oriented and proactive; team oriented</li>
<li>Must be flexible and coachable</li>
<li>Willing to work any day(s) of a given week, including weekends and holidays, some later afternoons or evenings.; hours may fluctuate with Ski School business and need. </li>
</ul>
 DEER VALLEY SKIER SERVICES EXPECTATIONS: 
<ul>
<li>Exemplify a strong work ethic</li>
<li>Function as a team player</li>
<li>Interact with members of Skier Services peer group, instructors, agents and supervisors in a positive and professional manner</li>
<li>Interact positively with other Deer Valley Resort employees</li>
<li>Communicate any suggestions or concerns to manager in a timely manner</li>
<li>Speak and act professionally while on duty</li>
<li>Support and follow Deer Valley Resort policies and procedures and DV Employee Handbook guidelines</li>
<li>Be a good example to those around you with a positive, supportive attitude</li>
</ul>
 PAY RATE: 
<ul>
<li>$30 - 40+ per hour, dependent on experience</li>
</ul>
 DATES OF EMPLOYMENT: 
<ul>
<li>Early November - Mid April</li>
</ul>
 APPLICATIONS: 
<ul>
<li>Please contact Kurt Hammel, <a href="mailto:khammel@deervalley.com" target="_blank">khammel@deervalley.com</a> for questions or to submit a resume.</li>
</ul>
 Deer Valley Resort is an Equal Opportunity Employer.

Ski School Training Specialist - Winter 2025 - 26

<h3>Job Description</h3>
Please note, this position is located at Deer Valley Resort in Park City, UT.
\n
Flex Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). 
<ul>
<li>Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts</li>
<li>Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)</li>
<li>Subsidized meals at Employee Dining Rooms offered for staff while on shift</li>
<li>Subsidized housing options available for seasonal full-time staff</li>
<li>Discounts for staff members at restaurants, shops, and service providers in Park City</li>
<li>Healthcare options are available for staff members</li>
<li>401k plan with company match</li>
</ul>
 PURPOSE OF POSITION: To service, maintain, and prepare all snowmaking equipment from snowmaking guns, hydrants, pipe, pumps, and compressor's. Once snowmaking starts then it is to maintain, move and set up snow guns and hoses for extensive snowmaking operation. Make rounds in vehicles and/or snowmobiles to monitor weather conditions during snowmaking. Once Snowmaking is complete, transfer to Grooming to provide a smooth skiing surface and consistent snow density and distribution in order to enhance the guest's enjoyment and maximize their safety. SPECIFIC JOB REQUIREMENTS: • Must be in excellent physical condition, able to lift and carry 80 pounds • Able to walk on steep terrain and climb snow gun towers • Must be safety conscious and have a mechanical aptitude • Heavy equipment experience preferred • Understanding or development of snowmaking/removal objectives and techniques • Receptive and responsive to instruction • Dependable and able to work well with others • Physically fit and a tolerance for working in extreme conditions • Mechanical aptitude • Concentration and hand eye coordination skills • Must be willing to work swing and graveyard shift • Must provide our basic tool kit • Must have reliable transportation for extreme conditions • Must have a phone to maintain communication JOB DUTIES AND RESPONSIBILITIES: • Do maintenance and troubleshooting of snowmaking guns, pipes and hydrants. • Operate heavy machinery and ATV'S • Hike trails and inspect/repair hydrants • Assist in removing and installing pumps and motors. • Competently and conscientiously perform the required equipment inspections and servicing and record results accurately and completely • Safe operation of snowmaking equipment, snowmobiles, and snow cats • Must be responsive to direction and instruction while training and performing assignments • Become familiar and competent with Deer Valley snowmaking equipment and techniques • Provide acceptable results while operating equipment on which one has been trained • Quickly and accurately report any problem with the product or equipment which arises • Assist co-workers with minor equipment repairs • Maintain the cleanliness of the equipment and facilities • Exhibit professional conduct and proper radio etiquette • Provide the best product possible and concentrate on improving techniques • Other duties as assigned Deer Valley Resort is an Equal Opportunity Employer.

Snow Operations Specialist - Year Round

<h3>Job Description</h3>
Job Description
Maximus (<a href="https://www.maximustribe.com/" target="_blank">https://www.maximustribe.com/</a>) is a mission-driven consumer performance medicine telehealth company that provides men and women with content, community, and clinical support to optimize their health, wellness, and hormones. Maximus has achieved profitability, 8-figure ARR, and is doubling year over year - with a strong cash position. We have raised $15M from top Silicon Valley VCs such as Founders Fund and 8VC as well as leading angel investors/operators from companies like Bulletproof, Tinder, Coinbase, Daily Stoic, &amp; Shopify.
About the Role:
We’re looking for an adaptable, tech-savvy, and people-focused Provider Support Lead to help keep our internal engine running smoothly. This role will support core areas like provider engagement, EHR systems admin, helpdesk coordination, HR ops, and project execution.
You’ll play a critical role in enabling our clinical and internal teams—jumping in wherever needed to ensure things get done, questions get answered, and projects move forward. This is a great fit for someone who thrives in a fast-paced startup environment, enjoys solving operational puzzles, and wants exposure to multiple parts of a healthcare business.
Key Responsibilities
Provider Engagement &amp; Onboarding
<ul>
<li>
Support new provider onboarding: scheduling welcomes, sharing guides, and coordinating access/setup.
</li>
<li>
Help plan and execute provider all-hands meetings, culture-building events, and internal communications.
</li>
<li>
Maintain provider engagement tools, directories, and contact systems.
</li>
</ul>
EHR Administration &amp; Systems Support
<ul>
<li>
Act as an onboarding admin for our EHR (e.g., MedPlum): user setup, permissions, troubleshooting, and basic configuration.
</li>
<li>
Help maintain other internal tools (Slack, GSuite, project trackers) and coordinate with product/engineering as needed for tech issues.
</li>
<li>
Support cybersecurity hygiene, account provisioning, and user management across systems.
</li>
</ul>
Helpdesk &amp; User Support
<ul>
<li>
Manage the helpdesk ticket queue—triaging provider and internal tech issues to the right owner or resolving directly when possible.
</li>
<li>
Track and escalate urgent systems issues, downtime alerts, or onboarding blockers.
</li>
</ul>
HR Coordination &amp; People Ops
<ul>
<li>
Assist with internal hiring operations: interview scheduling, onboarding checklists, and systems access.
</li>
<li>
Help maintain benefits documentation, PTO tracking, and internal HR resources.
</li>
<li>
Serve as a friendly, resourceful point of contact for team questions about tools, benefits, or internal workflows.
</li>
</ul>
Project Coordination
<ul>
<li>
Support project timelines for launches (new clinics, new tools, new service lines) by handling logistics, notes, and follow-ups.
</li>
<li>
Keep Asana (or equivalent) boards updated and help ensure deadlines stay on track.
</li>
<li>
Document operational processes and support team readiness during go-lives.
</li>
</ul>
Qualifications
<ul>
<li>
2–4 years of experience in an executive assistant, operations, HR, IT coordinator, or people enablement role.
</li>
<li>
Strong comfort with systems, tools, and learning new platforms (Google Workspace, Slack, Airtable, etc.).
</li>
<li>
Organized and responsive—able to manage multiple threads, requests, and follow-ups without letting anything drop.
</li>
<li>
Excellent written and verbal communication skills.
</li>
<li>
Friendly, solutions-oriented, and dependable—people like asking you for help because they know you’ll figure it out.
</li>
<li>
Bonus: Experience in healthcare, EHR systems, or tech support environments.
</li>
</ul>
You’ll thrive in this role if you...
<ul>
<li>
Are a proactive doer who takes pride in keeping people supported and systems humming.
</li>
<li>
Can jump between a tech issue, a team event, and a spreadsheet—all before lunch.
</li>
<li>
Enjoy helping others solve problems and build better workflows.
</li>
<li>
Want to grow your career in healthcare operations, people enablement, or systems support.
</li>
</ul>
World-Class Benefits:
<ul>
<li>
Premium Blue Shield Platinum PPO &amp; HMO Plans (up to 80% premium coverage)
</li>
<li>
Full Suite: Medical, Dental, Vision, Life Insurance
</li>
<li>
Best-in-class 401K options
</li>
<li>
Flexible vacation/time-off policies
</li>
<li>
Liquidity of options whenever available
</li>
<li>
Extended options exercise window for loyal employees (3 months for every year of service; e.g. 1 year for 4+ year employees)
</li>
</ul>
Compensation Range: $75K - $90K

Provider Support Lead (Remote)

<h3>Job Description</h3>
A Sr Manager, Software Engineering of Level 1 &amp; 2 Salesforce Support manages and leads a team providing technical support to customers, primarily focused on resolving complex Salesforce-related issues. This role involves technical expertise, leadership, and strong communication skills to ensure effective resolution of support cases and drive customer satisfaction. Your Role: Team Leadership 
<ul>
<li>Lead and mentor a team of Salesforce support engineers, providing guidance, coaching, and performance management.</li>
</ul>
 Technical Expertise 
<ul>
<li>Possess a deep understanding of Salesforce platform, including its various modules (SFX , SFX(CPQ) and Billing) and related technologies.</li>
</ul>
 Case Management 
<ul>
<li>Ensure team's work is completed in a timely manner and within SLAs by shifting resources and managing priorities as required, escalating as needed, while maintaining accurate documentation and communication.</li>
</ul>
 Customer Communication 
<ul>
<li>Build strong relationships with customers, providing clear and concise technical explanations and updates on case status.</li>
</ul>
 Process Improvement 
<ul>
<li>Identify and implement process improvements within the support team to enhance efficiency and effectiveness.</li>
</ul>
 Collaboration 
<ul>
<li>Work closely with internal teams like Sales, Service, Product, and Engineering to resolve issues and ensure product alignment. (added "Service")</li>
</ul>
 Incident Management 
<ul>
<li>Lead the resolution of major incidents, ensuring timely recovery and minimal impact on customers.</li>
</ul>
 Knowledge Management 
<ul>
<li>Contribute to the development and maintenance of knowledge base articles and support documentation.</li>
</ul>
 Problem Solving 
<ul>
<li>Proactively identify and resolve potential issues before they impact customers. </li>
</ul>
 Technologies We Use: Salesforce, Service Station, Min Qualifications: 
<ul>
<li>Bachelor's degree in a related discipline and 8 years' experience in a related field. The right candidate could also have a different combination, such as master's degree and 6 years' experience; a P.h.D. and 3 years'; or 20 years' experience in a related field.</li>
<li>3+ years' leadership experience with demonstrated ability to motivate and lead a team, providing clear direction and guidance.</li>
<li>5+ years' experience in Salesforce administration, development, or support roles, with a proven track record of leading and mentoring teams.</li>
<li>3+ years of ServiceNow experience</li>
<li>Strong understanding of Service Station and Salesforce platform, including its various modules and functionalities.</li>
</ul>
 Preferred 
<ul>
<li>5+ leadership experience with demonstrated ability to motivate and lead a team, providing clear direction and guidance with 5+ direct reports.</li>
</ul>
 Leadership and Management Skills: 
<ul>
<li>Experience leading and motivating small to medium-sized engineering teams: Candidates should have a proven track record of getting results through others.</li>
<li>Strong communication and collaboration skills: This position will need to effectively communicate with engineers, product managers, and other stakeholders with varying technical backgrounds.</li>
<li>Ability to prioritize tasks and manage competing demands: Juggling project needs with stakeholder requests and team goals requires strong prioritization skills.</li>
<li>Problem-solving and decision-making skills: This position will be asked to analyze problems, identify solutions, and make clear decisions that benefit the team and project.</li>
<li>Manage career progression for team members, including hiring, performance reviews, salary decisions, mentoring, coaching, and all duties normally associated with a hiring manager.</li>
<li>Work with your team to plan, design, implement and operationalize innovations and improvements to existing software.</li>
<li>Work with your team to continually improve their processes and develop best practices for agile development that deliver value to our stakeholders.</li>
<li>Servant leadership - we want you to empower your team members and remove roadblocks for them.</li>
<li>Desire to mentor and help our team members grow.</li>
<li>Excellent planning and prioritization skills with the ability to multitask and adapt to change.</li>
</ul>
 USD 144,900.00 - 241,500.00 per year Compensation: Compensation includes a base salary of $144,900.00 - $241,500.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

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