<h3>Job Description</h3>
Job Description
White Pine Innovations is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn.
Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.
White Pine Innovations is seeking a Network Engineer to support the Defense Security Cooperation University (DSCU) at Wright-Patterson AFB (Dayton), OH. The Network Engineer will provide critical support for the Defense Security Assistance Management System (DSAMS) while also contributing to the design, implementation, and maintenance of DSCU's LAN.
Responsibilities include but are not limited to:
Network &amp; IT Operations:
<ul>
<li>Support and maintain Hyper-V virtualized infrastructure, including servers, storage, and networking components.</li>
<li>Ensure compliance with DoD 8140 requirements by maintaining required network access credentials and certifications.</li>
<li>Manage, configure, and troubleshoot Cisco Catalyst 8300/9300 series routers and switches to ensure reliable network operations.</li>
<li>Configure, monitor, and maintain Cisco Secure Firewall 1200 series appliances to support enterprise security needs.</li>
<li>Administer and support Cisco Web Security Appliance (WSA) S196 for web filtering and content security.</li>
<li>Operate and maintain Cisco DNA Center (Catalyst Center) and ThousandEyes for network automation, visibility, and performance monitoring.</li>
<li>Maintain overall network security, routing policies, and performance optimization.</li>
<li>Provide hands-on IT and networking support to end-users, including account/access management and general troubleshooting.</li>
<li>Assist with mobile device management and SIPR equipment administration as part of auxiliary IT support duties.</li>
<li>Configure, install, and maintain network hardware and software while ensuring accurate documentation of installations and updates.</li>
<li>Manage and monitor LAN operations to support stability, security, and performance; respond to support requests in a timely manner.</li>
<li>Support the planning and design of LAN expansions, providing recommendations based on industry's best practices and DSCU requirements.</li>
</ul>
DSAMS / Training Support:
<ul>
<li>Provide administrative and technical support for DSAMS, including user assistance, curriculum development, training delivery, and troubleshooting through the DSAMS Service Desk.</li>
<li>Collaborate with instructors to ensure DSAMS content is accurate and up to date across training courses; conduct user acceptance testing.</li>
<li>Monitor DSAMS system performance, identify anomalies, and recommend improvements to enhance usability.</li>
</ul>
Basic Qualifications: 
<ul>
<li>Minimum 5 years of experience in network engineering or IT systems administration; U.S. Citizen with active Secret Clearance; DoD 8140 compliance with valid Network Admin Token (or equivalent).</li>
<li>Expertise in LAN management, including configuration, monitoring, troubleshooting, and optimization; hands-on experience with Cisco Catalyst routers/switches and Cisco Secure Firewall (or equivalent NGFW).</li>
<li>Proficiency with Cisco technologies (DNA Center, Plug-n-Play, SD-WAN, WSA) and CIENA Optical Transport Network equipment.</li>
<li>Strong background supporting Hyper-V environments (VMs, storage, networking) and providing end-user IT support (account/access management, troubleshooting).</li>
<li>Skilled in network monitoring tools such as ThousandEyes, SNMP, NetFlow; advanced troubleshooting using CLI, log analysis, and Cisco TAC procedures.</li>
</ul>
Required Certifications:
<ul>
<li>CCNA (Cisco Certified Network Associate)</li>
<li>Security+ (CompTIA) or equivalent required to obtain and maintain a Network Admin Token under DoD 8140</li>
</ul>
Preferred Certifications:
<ul>
<li>CCNP Enterprise (ENCOR)</li>
<li>CCNP Enterprise (ENARSI)</li>
<li>CCNP Security (SCOR)</li>
<li>Cisco CyberOps Associate</li>
</ul>

Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Network Engineer

<h3>Job Description</h3>
Job Description
JOB TITLE: QA/Data Specialist
DIVISION: Adult Services
DEPARTMENT: SEMCA Wayne AJC (PATH)
LOCATION: Wayne American Job Center (35731 W Michigan Ave, Wayne, MI 48184)
REPORTS TO: Program Manager
FLSA STATUS: Non-Exempt/Hourly
CLASSIFICATION: Full-Time Regular
APPROVED DATE: 9/16/2025
JOB SUMMARY: Responsible for quality assurance and data validation for Career Center programs. Maintains accurate and up-to-date program performance data systems and ensures that the Centers are contract-compliant with local, state, and federal regulations governing program activity.

ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
<ol>
<li>Conducts internal audits and quality assurance procedures.</li>
<li>Coordinates and organizes Data Validation and Internal Controls files to ensure compliance and coordinates state and programmatic review of files.</li>
<li>Compiles program statistics and performance data and prepares related reports for submission as required. </li>
<li>Reconciles and validates reports with related data files and systems, reports errors and corrections to management. </li>
<li>Assists in evaluating current procedures and practices for accomplishing program objectives. Develops and recommends alternative methods for performance improvement.</li>
<li>Actively participates in the update and maintenance of accurate electronic, internal, and external reporting systems to track program performance and individual status of program participants. </li>
<li>Provides guidance to staff for accurate interpretation and implementation of service delivery reporting policy and procedures.</li>
<li>Maintains knowledge of the statement of work and performance goals. Facilitates compliance with contract provisions for funding sources. </li>
<li>Works with management to establish standards of excellence using qualitative and quantitative methods.</li>
<li>Ensures files are maintained and provides technical assistance.</li>
<li>Identifies best practices and communicates findings to management </li>
<li>Communicate with staff and partner agencies to ensure consistent and accurate reporting of participation activity.</li>
<li>Identifies, develops, and shares resources and information to be used to support operations. </li>
<li>Conducts follow-up alignment with established benchmarks for each project. Determines attainment of goals and recommends additional action plans when appropriate.</li>
<li>Participant activity data, such as participation hours, is entered into the One Stop Management Information System (OSMIS) and internal reporting system, which ensures the accuracy of the data entered.</li>
<li>Verifies participant registration and other data in OSMIS. Communicate with the Michigan Department of Health and Human Services (MDHHS) and funding sources to share and/or request participant information. </li>
<li>Participates in the maintenance of an up-to-date automated reporting system to track program participation hours/program completion and placement status of program participants. </li>
<li>Monitors and completes internal audits of participant files for accuracy and completeness.</li>
<li>Communicates with staff to ensure consistent and accurate reporting of participation activity.</li>
<li>Provide ongoing technical assistance to staff as needed.</li>
<li>Contributes to the team effort by performing other duties as assigned.</li>
</ol>

SUPERVISORY RESPONSIBILITIES: None

JOB QUALIFICATIONS:
<ol>
<li>Bachelor’s Degree in a relevant area of study or minimum 5 years of work experience in data management for workforce development programs.</li>
<li>Minimum of three years of experience working in community programs and two years coordinating quality assurance or management information systems for WIOA, PATH or other workforce development programs and services.</li>
<li>Knowledge of federal, state, and local regulations affecting WIOA/PATH program operations.</li>
<li>Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, and Access). </li>
<li>Computer skills necessary to effectively maintain a database and generate reports.</li>
<li>Analytical ability to identify and resolve reporting errors.</li>
<li>Knowledge of business practices, administrative procedures, and personnel development.</li>
<li>Ability to function independently and as a team member.</li>
<li>Excellent oral and written communication skills.</li>
<li>Interpersonal skills necessary to effectively communicate with staff and partner agencies. </li>
<li>Mental ability to handle pressures related to meeting deadlines and performing repetitive tasks requiring concentration and attention to detail.</li>
<li>Physical ability to frequently sit at a computer terminal for prolonged periods of time when entering data.</li>
<li>Valid Michigan driver’s license. Must be willing to work a flexible schedule and have reliable means of transportation to travel to various locations outside of the office.</li>
</ol>

PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is frequently required to stand, walk, sit for extended periods of time, and have sufficient hand, arm, and finger dexterity to operate a phone, computer keyboard, and other office equipment. Must be able to lift a minimum of 10 pounds.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. -This job operates in a normal school environment with a noise level, which is at times, moderately loud with little discomfort due to noise, dirt, dust and the like. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Equal Opportunity Employer
This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties and responsibilities that may be performed by a person so classified. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

QA/Data Specialist (Wayne AJC)

<h3>Job Description</h3>
Job Description
Job Title: Hardware Installation Technician (Level I) 
Location: Washington, DC
Job Type: Full-Time
Target Salary Range*: $40,000-$42,000
*This represents the potential salary range for this position depending on education level, years of experience and/or certifications in addition to other position specific requirements which may impact salary
Key Responsibilities:
<ul>
<li>Perform installation, and support of new Windows based computer systems.</li>
<li>Install Image and software on laptops and workstation</li>
<li>Prepare the computers for deployments and support the deployment activities</li>
<li>Assist with the installation and support of computer systems and peripherals. Coordinates with Management for inventory, hardware orders, equipment movement, and shipping needs.</li>
<li>Assist in assuring that work products comply with established deliverable guidelines including format and content.</li>
<li>Assist in the development of documentation based on the customer's processes.</li>
<li>Travel to customer sites and perform deployment activities to include, site surveys, installs hardware, install software, remove hardware, check hardware for shipment etc.</li>
<li>Other duties as assigned.</li>
</ul>
Qualifications:
Education:
<ul>
<li>HS + 2 Years of experience in Information Technology</li>
</ul>
Experience:
<ul>
<li>Deploying/Installing Hardware, Software, Workstations, monitors, etc.</li>
<li>Working hands-on with IT equipment and inventory</li>
</ul>
Skills: 
<ul>
<li>Excellent written and verbal communication skills</li>
<li>Demonstrating sound judgement, initiative, and effective decision making.</li>
<li>Skilled with MS Word, Outlook, Excel, and PowerPoint</li>
</ul>
Certifications:
<ul>
<li>Must have active interim Secret of above</li>
</ul>
Preferred Qualifications:
<ul>
<li>Must be willing to travel outside the country up to 60% of the tine.</li>
</ul>

Hardware Installation Technician (Level I)

<h3>Job Description</h3>
Job DescriptionSalary: 
About FusionICS, LLC
At Fusion, we specialize in mission-critical engineering, infrastructure, and Operational Technology solutions for federal and defense organizations. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we bring a commitment to excellence, security, and innovation to every project.
Our team of elite engineers and technical experts is dedicated to powering the future of secure facilities by providing cutting-edge electrical and communication systems. When you join Fusion, you become part of a company that values technical expertise, collaboration, and a commitment to National Security.
We look forward towelcoming you to our team and working together to support mission-critical operations across government and defense installations.
Position Summary:
The Communications Manager is responsible for the planning, design, implementation, and management of a comprehensive campus communications system, including fiber optic networks, CAT6 cabling, and telephone communication systems. This role ensures the efficient and secure distribution of communication infrastructure to support the institution's networking, telephony, and data transmission needs.The ideal candidate will haveexperience working in federal government environments, and the ability to operate within a Top Secret security framework.
Key Responsibilities:
System Design &amp; Implementation
<ul>
<li>Lead the design, engineering, and deployment of fiber optic and structured cabling systems (CAT6, CAT6A, and future upgrades) across campus buildings and facilities.</li>
<li>Develop and implement a communications distribution plan that meets industry standards (TIA/EIA, BICSI, NEC, IEEE, etc.).</li>
<li>Oversee the integration of telephone communications, including VoIP and legacy systems, ensuring seamless connectivity.</li>
<li>Assess campus-wide needs for network bandwidth, redundancy, and security, ensuring scalability for future growth.</li>
<li>Establish standards for pathways, cable management, racks, and distribution points for optimized performance.</li>
</ul>
Project Management &amp; Coordination
<ul>
<li>Manage installation projects, coordinating with IT teams, facilities management, vendors, and contractors.</li>
<li>Develop project schedules, budgets, and resource plans, ensuring timely and cost-effective execution.</li>
<li>Perform site surveys and infrastructure assessments to determine communication system requirements.</li>
<li>Ensure compliance with safety, regulatory, and environmental standards for low-voltage installations.</li>
</ul>
Operations &amp; Maintenance
<ul>
<li>Oversee troubleshooting, testing, and maintenance of fiber optic and copper cabling infrastructure.</li>
<li>Develop and implement preventative maintenance programs to minimize downtime and optimize performance.</li>
<li>Maintain accurate documentation, diagrams, and asset inventories of communication infrastructure.</li>
<li>Ensure campus-wide adherence to quality assurance, cabling standards, and best practices.</li>
</ul>
Compliance &amp; Security
<ul>
<li>Ensure compliance with industry codes and government regulations, such as NEC, TIA/EIA, OSHA, and local building codes.</li>
<li>Work with cybersecurity teams to enhance security protocols for network and communication infrastructure.</li>
<li>Establish and enforce policies for access control, fiber splicing, patching, and emergency response.</li>
</ul>
Team Leadership &amp; Training
<ul>
<li>Lead a team of technicians and engineers, providing direction and performance oversight.</li>
<li>Coordinate with interagency partners and external organizations outside of DHS, including DoD, intelligence agencies, and other federal entities, to support infrastructure initiatives and ensure mission-critical operations.</li>
<li>Develop and deliver training programs for staff on structured cabling, fiber optic technologies, and telephony systems.</li>
<li>Serve as a technical advisor for senior leadership regarding communication infrastructure strategy and investments.</li>
</ul>
Qualifications &amp; Requirements:
Education &amp; Experience:
<ul>
<li>Bachelors degree in Telecommunications, Electrical Engineering, Information Technology, or a related field (preferred).</li>
<li>5+ years of experience in communications infrastructure design, implementation, and project management.</li>
<li>Experience with fiber optic splicing, structured cabling, VoIP, and telephone system management.</li>
<li>Certification(s) in BICSI RCDD, FOA, or equivalent highly desirable.</li>
</ul>
Technical Skills:
<ul>
<li>Expertise in fiber optic network design, CAT6/6A cabling, and telephony systems.</li>
<li>Familiarity with network switching, routing, and structured cabling standards.</li>
<li>Experience with AutoCAD, Visio, or similar tools for system design and documentation.</li>
<li>Strong knowledge of testing and troubleshooting tools (OTDR, Fluke testers, etc.).</li>
</ul>
Soft Skills &amp; Competencies:
<ul>
<li>Strong leadership and team management skills.</li>
<li>Excellent communication and coordination abilities across multidisciplinary teams.</li>
<li>Analytical and problem-solving skills to troubleshoot and optimize network performance.</li>
<li>Ability to work in high-paced environments while managing multiple priorities.</li>
</ul>
Work Conditions &amp; Physical Requirements:
<ul>
<li>Ability to work in indoor and outdoor environments, including construction zones.</li>
<li>Requires lifting/carrying up to 50 lbs, climbing ladders, and working in confined spaces.</li>
<li>Occasional travel to other sites or campuses as needed. </li>
</ul>
Security Clearance Requirement:
<ul>
<li>
<ul>
<li>Active Top Secret (TS) clearance required.</li>
<li>Must be able to obtain and maintain clearance at the necessary level for assigned duties.</li>
</ul>
</li>
</ul>
Salary &amp; Benefits:
Compensation:
<ul>
<li>Base Salary: $180,000-$230,000 per year (Exempt Employee, paid on a bi-weekly basis). </li>
<li>Annual Review: Compensation is reviewed annually as part of FusionICS' performance and salary review process.</li>
</ul>
Benefits Package:
<ul>
<li>Medical &amp; Retirement Plans: Eligible to participate in medical insurance, 401(k) retirement plans, and other fringe benefits available to all employees.</li>
<li>401(k) Plan: FusionICS offers both traditional and Roth 401(k) plans with a 4% company match on employee contributions.</li>
<li>Paid Time Off: Employees accrue 120 hours (15 days) of vacation per year.</li>
<li>Sick Leave: Employees receive 5 days of sick leave per year.</li>
<li>Federal Holidays: FusionICS provides 11 paid holidays per year, including: </li>
</ul>

Network/Data Communications Manager

<h3>Job Description</h3>
Job Description
DO NOT APPLY
THIS IS A TEST JOB POSTING FOR PSYCHIC CLOUD.
VIDEO INTERVIEW REQUIRED
About Us&nbsp;
We are seeking advisors who can work across&nbsp;our phone and chat channel. Our application process begins with an easy video screening that is a modern and new way to apply. You will be asked to record your answers to pre-set interview questions using your computer and webcam, or on your mobile device. Successful applicants will be invited to provide readings to our hiring staff and submit to a background check.&nbsp;
Requirements for the&nbsp;line
<ul>
<li>
Minimum of 12 hours log on&nbsp;a week&nbsp;and able to commit to posting a schedule that they honor&nbsp; &nbsp;&nbsp;
</li>
<li>
participate in phone and chat readings&nbsp;
</li>
<li>
open to being coached by Service Delivery
</li>
<li>
photo submission&nbsp;&nbsp;
</li>
</ul>
Become a Psychic with Psychic Cloud&nbsp;
<ul>
<li>
Psychic Cloud&nbsp;is the source for the action-oriented coaching clients who need to overcome obstacles and make progress toward a connected set of personal goals. Conversations with advisors are direct and uplifting, providing the positive momentum and confidence to take the next steps.&nbsp;&nbsp;
</li>
</ul>
Our Application Process&nbsp;Overview&nbsp;&nbsp;
The Application Process
1. Enter your primary email address and click Continue to Online Application&nbsp;
2. Complete the required fields and click Submit. (Note: uploading a resume is optional)&nbsp;
3. You will receive an email confirmation that your application has been received.&nbsp;
· The from address on our automated email will look something like: <a href="mailto:comm_20170130183310_AZ4ORFIQBY6QMBN2@dropbox.jazz.com" target="_blank">comm_20170130183310_AZ4ORFIQBY6QMBN2@dropbox.jazz.com</a>. Please check your spam folder to ensure these emails do not go to your junk mail folder.&nbsp;
4. Our team will let you know within 5 business days if you have been selected for an interview.&nbsp;
· Interviews are one-way, recorded video interviews which you can do from your own home at whatever time is most convenient.&nbsp;
· You’ll need about 30 minutes to complete.&nbsp;
· You will be asked to record your answers to pre-set interview questions on your smartphone or using your computer and webcam.&nbsp;
Position Requirements&nbsp;
We are committed to providing authentic readings that leave our members feeling validated, hopeful, and empowered to take on life’s challenges. As an Advisor, you will do this by:&nbsp;
<ul>
<li>
Providing psychic readings by phone &amp; chat.
</li>
</ul>
<ul>
<li>
Using tools such as tarot, astrology, numerology, or your gifts as a clairvoyant, medium or empath to help guide clients on their life journey.&nbsp;
</li>
<li>
Drawing on specialized training such as Reiki, crystals, meditation or chakra balancing to help clients connect mind, body and spirit.&nbsp;
</li>
<li>
Participating in social media events.&nbsp;
</li>
<li>
Contributing your expertise as a writer, teacher or life coach to educate others in their thirst for metaphysical knowledge.&nbsp;
</li>
<li>
Build a loyal repeat client base by delivering insight and support to people when they need it most.&nbsp;
</li>
</ul>
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uLo6Bd2Hn2

Psychic Cloud - Dev

<h3>Job Description</h3>
Job Description
Sr.&nbsp;Network Engineer (No Remote)
US Citizen
 Location:&nbsp;WASHINGTON DC
Description:&nbsp;
We are looking for a Senior Network Engineer will work on site help build out, maintain and troubleshoot our rapidly expanding infrastructure with in our government&nbsp;customer.&nbsp; You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security.&nbsp;
The Senior Network Engineer will work on site &amp; lead customer network and system engineering functions to maintain, modify, and enhance customer network capabilities and services.&nbsp; The Senior Network Engineer will be responsible to sustain existing network standards, equipment, and designs and identify and engineer beneficial upgrades, modifications, and technology insertions. Duties And Responsibilities&nbsp;
Responsibilities:
<ul>
<li>Network Engineer with 10-12 years of experience&nbsp;</li>
<li>Ability to work independently and in team environments&nbsp;</li>
<li>Developing strategic project / work plans and working in large and small environments&nbsp;</li>
<li>Installing, configuring and managing network switches, routers and firewalls (versed in OSPF , MPLS, SDN,and network monitoring)</li>
<li>Work with vendors and other engineers to assess and understand technologies and develop proposed beneficial technical solutions for customer's environment. &nbsp;</li>
<li>Define trade spaces for network hardware (routers / switches, WAN optimization, software-defined network, etc.)</li>
<li>Develop and enforce security standards for networking equipment.</li>
<li>Lead validation trials of platform / service designs.</li>
<li>Assist deployment and operation&nbsp;of new technology platform / services&nbsp;</li>
<li>Develop and maintain a network technology road map and be prepared to detail recommended hardware and software expenditures on short notice.</li>
<li>Manage project schedules and aid quick identification and resolution of technical challenges and obstacles to keep projects on schedule.</li>
<li>Perform independent research and report on findings.</li>
<li>Work collaboratively in a dynamic team environment and lead continuous improvement initiatives.</li>
<li>Maintain configuration management control in accordance with defined standards, policies, and industry best practices.</li>
</ul>
Minimum Other Required Experience:
<ul>
<li>4 years direct experience required in the management and administration of network infrastructure routers, switches, etc. in a high-availability infrastructure</li>
<li>4+ experience with layer 2 network protocols switching, including but not limited to: 802.1Q tagging, STP (and its variations), LACP, etc.</li>
<li>4+ years of experience with layer 3 network routing, including but not limited to: BGP, OSPF, EIGRP, IS-IS</li>
<li>4+ years of layer 4 IP protocol suites (TCP, UDP, ICMP, GRE, etc.)</li>
<li>4+ years of experience with access technologies such as LDAP, AD, RADIUS, TACACS/ISE</li>
<li>Expert knowledge of TCP/IP and associated routing protocols such as (M)BGP, OSPF, etc</li>
<li>Extensive knowledge of data center technologies, infrastructure and methodologies</li>
<li>Cisco Operating Systems such as IOS and/or NX-OS</li>
<li>Strong Verbal and Written Communication skills</li>
<li>Strong organizational / coordination skills</li>
<li>Proven project planning and management experience.</li>
<li>Ability to conduct research into emerging technologies and trends, standards, and products as required.</li>
</ul>
Require US Citizen &amp; No Remote
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K76RhI3UKa

Sr Network Engineer - (No Remote)

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Competitive salary</li>
</ul>
 Job Description: Short Description: The client is looking to add to its Technical Support. The candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be comfortable with getting around DC. Complete Description: Resolve technical issues and closing out assigned Service/Incidents requests within the agency's Service Level Agreements ii. Adhere to all Enterprise-wide security policies related to security and integrity of Districtowned Resources iii. Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g. Microsoft Office, Project, Visio, Outlook) and endpoint management tools iv. Log and route service requests and incidents in an incident management system. v. Provide a high level of customer service to end users on a daily basis ix.Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other related Microsoft applications vi. Troubleshoot issues related to agency specific applications and web applications vii. Provide technical support for mobile devices, such as iPads, iPhones, Android devices and tablets viii. Collaborate with the IT leadership team to test and implement cost effective technology for District viiii. Maintain service level agreements related to Desk Side support Service/Incident requests x. Work with other technical teams to coordinate multi-tiered technical support for outages, widespread security incidents. CONTRACT JOB DESCRIPTION Responsibilities: 1. Responds to and diagnoses problems through discussion with users. 2. Ensures a timely process through which problems are controlled, including problem recognition, research, isolation, resolution, and follow-up steps. 3. Supervises operation of help desk and serves as focal point for customer concerns. 4. Provides support to end users on a variety of issues. 5. Identifies, researches, and resolves technical problems. 6. Responds to telephone calls, emails, and personnel requests for technical support. 7. Documents, tracks, and monitors the problem to ensure a timely resolution. 8. Provides second-tier support to end users for either PC, server, or mainframe applications or hardware. 9. Interacts with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. 10. Simulates or recreates user problems to resolve operating difficulties. 11. Recommends systems modifications to reduce user problems. Minimum Education/Certification Requirements: Bachelors degree in IT or related field or equivalent experience; IT related certifications (CompTIA or equivalent) or equivalent work experience.

Helpdesk Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
Client Solution Architects (CSA) is currently seeking a Network Engineer to support our program at Fort Chaffee, AR.
 
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
 
This position is contingent upon contract award.
How Role will make an impact:
<ul>
<li>Supports the development of Enterprise Network Architecture.</li>
<li>Performs set up, monitoring, maintenance, and troubleshooting for LAN/WAN, encryption, DNS, DHCP, Firewall, security, software defined network (SDN), voice, video, data, collaboration, and Cloud components.</li>
</ul>
Requirements:
What you’ll need to have to join our award-winning team:
<ul>
<li>Clearance: Must possess and maintain an active Secret Clearance.</li>
<li>Bachelor’s Degree in Network Management or a related field; 10 years of recent network engineering or similar experience may be substituted in lieu of a Bachelor’s Degree</li>
<li>IAT II</li>
<li>6 years’ experience in Network architecture design</li>
<li>6 years’ experience troubleshooting and maintaining server platforms and network devices, to include firewall configuration.</li>
</ul>
Why You’ll Love this Job:
<ul>
<li>Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission.</li>
<li>You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge.</li>
<li>Daily opportunities to develop new skills</li>
<li>Team environment</li>
</ul>
What We Can Offer You:
<ul>
<li>Compensation</li>
<li>Health &amp; Wellbeing</li>
<li>We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.</li>
<li>Personal &amp; Professional Development</li>
<li>We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.</li>
<li>Diversity, Inclusion &amp; Belonging</li>
<li>We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.</li>
<li>Benefits</li>
<li>Healthcare (medical, dental, vision, prescription drugs)</li>
<li>Pet Insurance</li>
<li>401(k) savings plan</li>
<li>Paid Time Off (PTO)</li>
<li>Holiday pay opportunities</li>
<li>Basic life insurance</li>
<li>AD&amp;D insurance</li>
<li>Company-paid Short-Term and Long-Term Disability</li>
<li>Employee Assistance Program</li>
<li>Tuition Support Options</li>
<li>Identity Theft Program</li>
</ul>

<h3>Job Description</h3>
Job Description
Red Rock Government Services is a leading software engineering company recognized for its exceptional support to the intelligence community. With a proven track record of delivering innovative and mission-critical solutions, Red Rock specializes in developing secure, scalable, and cutting-edge technologies tailored to meet the complex needs of intelligence operations. The company's expertise in advanced analytics, cloud computing, and artificial intelligence enables it to empower agencies with enhanced decision-making capabilities and operational efficiency. Red Rock's commitment to excellence, agility, and collaboration solidifies its reputation as a trusted partner in safeguarding national security and advancing intelligence objectives.
 
This position requires a current and active TS/SCI with Full Scope Polygraph security clearance. This position does not have the ability to sponsor candidates for clearance processing.
 
RedRock is currently seeking a Systems Engineer to contribute to the technical risk analysis of enterprise and operational mission systems, networks, and devices and applications across a myriad of Sponsor's initiatives.
 
Mandatory Skills &amp; Experience:
<ul>
<li>Proficiency in Java or Python programming (experience with additional languages is a plus).</li>
<li>Experience assessing technical risks, impacts, and developing mitigation strategies related to Internet technologies.</li>
<li>Strong background in data analysis-both structured and unstructured-including developing customized algorithms and data modeling.</li>
<li>Familiarity with risk frameworks and their application in secure environments.</li>
<li>Hands-on experience with graph database technologies.</li>
<li>Experience building tools for managing technical signatures.</li>
<li>Knowledge of Cloud Infrastructure within high-security environments.</li>
<li>Proven ability to perform strategic systems planning and architecture development.</li>
<li>Experience implementing logical workflows for complex decision-making matrices.</li>
<li>Strong communication skills, with experience preparing content for executive, technical, and mission-focused audiences.</li>
<li>Ability to make fact-based, logical decisions regarding mission-driven Internet technology solutions.</li>
<li>Experience identifying technology opportunities and capability gaps to enhance technical processes.</li>
<li>Effective time management and ability to handle multiple initiatives simultaneously.</li>
<li>Expertise in evaluating and solving complex system engineering challenges in cross-organizational environments.</li>
</ul>
 
Desired Skills &amp; Experience:
<ul>
<li>Experience working within Agile frameworks.</li>
<li>Proficiency in data visualization and link analysis.</li>
<li>Knowledge of sponsor-specific regulations governing sub-compartmented dissemination programs.</li>
<li>Ability to process and integrate large amounts of information in an organized and comprehensible manner.</li>
<li>Experience identifying and validating requirements from user stories and engagement.</li>
</ul>
 
Additional Highly Desired Skills:
<ul>
<li>Hands-on experience with Informatica Axon or other Informatica tools.</li>
<li>Proficiency with SAP Power Designer.</li>
<li>Working knowledge of YAML, Putty, HTML, and CSS.</li>
<li>Experience capturing detailed meeting minutes for action tracking and dissemination.</li>
<li>Familiarity with server certificate requests and updates within sponsor processes.</li>
<li>Ability to derive interoperability standards and methodologies.</li>
<li>Expertise in defining data-sharing standards and methodologies.</li>
<li>Experience developing ontologies and taxonomies for data structuring.</li>
<li>Success in establishing and deploying COTS tools on sponsor networks.</li>
<li>Experience writing documentation associated with the sponsor's security accreditation process.</li>
<li>Comprehensive understanding of all control gates within the A&amp;A process.</li>
<li>Strong background working in Agile environments.</li>
<li>Experience leading scrum meetings with multidisciplinary teams, including engineers, developers, and stakeholders.</li>
</ul>
 
Pay and Benefits:
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Paid Leave and Retirement.
Commitment to Diversity:
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

Systems Engineer with Network and Cyber Experience -TS/SCI FSP Required

<h3>Job Description</h3>
Job DescriptionGCA is seeking a full-time Senior Lead Network Engineer to provide technical leadership on major network initiatives and infrastructure projects. This role will establish goals and plans to meet project objectives, direct and control network engineering activities, and ensure technical requirements are met across the enterprise. The Senior Lead Network Engineer will play a key role in the planning, design, and implementation of wide-area networks (WAN), local-area networks (LAN), communications systems, and enterprise connectivity solutions. This position requires both deep technical expertise and proven leadership ability, including supervisory responsibilities over technical staff. Key Responsibilities 
<ul>
<li>Provide technical leadership on major network tasks and enterprise technology assignments.</li>
<li>Direct and oversee network engineering activities, including financial management, staffing, and technical execution.</li>
<li>Plan, design, and implement enterprise WAN, LAN, and communications infrastructure.</li>
<li>Work with stakeholders to assess and define voice, data, and video communications requirements.</li>
<li>Conduct system-level assessments of communications systems for performance, scalability, and security.</li>
<li>Research and evaluate emerging network technologies, protocols, and applications for integration into the enterprise environment.</li>
<li>Provide seamless, secure connectivity across all enterprise endpoints.</li>
<li>Plan, acquire, configure, and operate network equipment, firewalls, and internet access solutions.</li>
<li>Analyze interoperability, integration, and deployment issues; optimize topology and site configurations.</li>
<li>Use network design tools and techniques to develop efficient and secure network architectures.</li>
<li>Design and support solutions for e-commerce and electronic data interchange (EDI) functions.</li>
<li>Perform modeling and analysis at multiple protocol layers; develop and prototype advanced communications systems.</li>
<li>Recommend procurement, upgrades, or decommissioning of network components based on performance analysis.</li>
<li>Supervise and mentor other technical staff.</li>
</ul>
Required Qualifications 
<ul>
<li>Bachelors degree in Computer Science/Engineering, Information Systems, Business, or a related field.</li>
<li>1215 years of professional experience in network engineering or related technical fields.</li>
<li>Minimum of 35 years in a leadership role with responsibility for technical direction, staffing, and execution.</li>
<li>Base-level certification (e.g., CompTIA A+, Security+, or Network+).</li>
<li>Core certification in networking, such as:
<ul>
<li>Cisco Certified Network Associate (CCNA)</li>
<li>Cisco Certified Network Professional (CCNP)</li>
<li>Cisco Certified Internetwork Expert (CCIE)</li>
</ul>
</li>
<li>Proven expertise in WAN/LAN design, network security, and enterprise infrastructure.</li>
<li>Strong knowledge of firewalls, communications protocols, and enterprise connectivity solutions.</li>
<li>Demonstrated ability to supervise, lead teams, and deliver results in complex technical environments.</li>
<li>Excellent communication, analytical, and problem-solving skills. </li>
</ul>

6,764 Technology Jobs in Township 13, Morning Star, NC, USA