<h3>Job Description</h3>
Job Description
Project Solutions Executive
Project Overview
Not just built for today. Building for tomorrow. DIRTT is a global leader in industrialized construction. Its system of physical products and digital tools empowers organizations, together with construction and design leaders, to build high-performing, adaptable, interior environments. Operating in the workplace, healthcare, education and public sector markets, DIRTT’s system provides total design freedom, and greater certainty in cost, schedule and outcomes.
We're a highly motivated group of individuals who embrace the entrepreneurial spirit of the company. Everyone is hands-on, regardless of position. We celebrate our successes together. We work hard. We have fun. We respect each other. 
 What You'll Do
<ul>
<li>Identify, pursue, and secure new business opportunities with General Contractors, developers, architects, and key stakeholders.</li>
<li>Cultivate long-term partnerships through trust, technical expertise, and a solutions-focused approach.</li>
<li>Represent the company at industry events, networking functions, and client meetings to build market presence.</li>
<li>Partner with clients early in the project lifecycle to assess needs and recommend optimal prefab modular solutions.</li>
<li>Collaborate with estimating, design, and engineering teams to develop project-specific proposals, budgets, and schedules.</li>
<li>Guide clients through technical considerations such as integration with site-built structures, logistics, and compliance requirements.</li>
<li>Act as the primary point of contact from initial engagement through contract execution.</li>
<li>Ensure seamless handover to project management and operations teams while maintaining oversight of client satisfaction.</li>
<li>Provide post-project follow-up to identify future opportunities and gather feedback.</li>
<li>Stay current with industry trends, construction practices, and emerging technologies in prefabrication.</li>
<li>Monitor competitor activity and market developments to inform business strategy.</li>
<li>Collaborate internally to refine service offerings based on client needs and industry demand</li>
</ul>
 What You'll Bring
<ul>
<li>Established, high-value relationships with major General Contractors, including key contacts in their preconstruction, PM, and estimating teams.</li>
<li>Track record of closing multi-million-dollar deals in commercial construction.</li>
<li>Proven experience in B2B sales, business development, or account management in the construction, modular building, or related industry.</li>
<li>Strong understanding of construction processes, project delivery methods, and modular integration.</li>
<li>Self-motivated, competitive, and results-driven with an entrepreneurial mindset.</li>
<li>Excellent communication, presentation, and negotiation skills with both technical and non-technical audiences.</li>
<li>Ability to read and interpret construction drawings and specifications.</li>
</ul>
 What's In It for You 
<ul>
<li>A competitive base salary plus a variable pay (bonus) program.</li>
<li>Eligibility to participate in DIRTT’s Employee Share Purchase Plan.</li>
<li>Health benefits including medical, dental, and vision coverage.</li>
<li>Short-term and long-term disability coverage plus life, critical illness, and accidental death and dismemberment (AD&amp;D) insurance.</li>
<li>Mental health resources including an Employee and Family Assistance Program (EFAP).</li>
<li>A thorough and supportive onboarding program to set you up for success.</li>
</ul>
DIRTT Environmental Solutions is an equal opportunity employer and appreciates applications from all interested applicants. We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.

Project Solutions Executive

<h3>Job Description</h3>
Job Description
Junior UiPath Developer
Position Background and Scope
Our team works directly with the military medical community at the Service, Combatant Command, Joint Staff, and DoD Headquarters Levels. We are seeking a Junior UiPath Developer to join our Advanced Analytics team supporting Naval Medical Forces Development Command (NMFDC) in San Antonio, TX. NMFDC's mission is to lead and manage all medical training, education, professional development, and instruction to produce highly trained and ready medical personnel. The NMFDC team delivers custom automation solutions and decision support tools to Navy Medicine stakeholders at Echelons I, II, and III. The developer will work directly with government customers to identify automation opportunities, build attended and unattended workflows and support the deployment and sustainment of robotic process automation (RPA) solutions.
Position Summary
OASYS, INC. is seeking a Junior UiPath Developer to support automation efforts within the DoD Medical Enterprise. The candidate will collaborate with Navy Medicine stakeholders, business analysts, and technical staff to design, develop, and maintain RPA solutions using UiPath Studio and Orchestrator. The developer will work within the Microsoft O365 ecosystem and contribute to projects that improve operational efficiency and reduce manual workload across Navy Medicine. This is a hybrid remote work position with preference to reside within commuting distance of San Antonio, TX to support in-person meetings. Position may require occasional travel in support of customer requirements.
Position Responsibilities
- Design, develop, and test attended and unattended UiPath automations based on stakeholder requirements. - Configure and manage workflows in UiPath Orchestrator, ensuring reliable scheduling and execution. - Integrate UiPath solutions with Microsoft O365 tools such as Outlook, SharePoint, Excel, and Teams. - Work directly with Navy Medicine stakeholders to identify automation opportunities and document business processes. - Translate user needs into technical specifications and automation logic. - Provide demonstrations, training, and support to end-users and government leads. - Monitor deployed automations for performance and reliability. - Troubleshoot and resolve issues in production environments. - Maintain documentation and version control for all automation assets. - Ensure automations comply with DoD cybersecurity and data handling standards. - Follow UiPath and agency best practices for secure and maintainable automation development.
- Participate in other project work/duties as assigned by the program manager.
Education and/or Experience
- Bachelor's degree in computer science, engineering, information systems, or a related field. - 1–3 years of experience developing automations using UiPath Studio (internship or academic experience acceptable). - Familiarity with Microsoft O365 tools and APIs. - Strong communication skills with the ability to work directly with stakeholders and cross-functional teams. - Ability to work independently with attention to detail and a commitment to quality. - Possess, or able to obtain and maintain, a SECRET security clearance.
Highly Desirable Skills and Characteristics
- UiPath Certified RPA Associate or equivalent certification. - Experience with UiPath Orchestrator and REFramework. - Exposure to VB.NET, C#, or Python for automation scripting. - Prior experience supporting federal healthcare or DoD environments. - Demonstrated success meeting deadlines in a fast-paced, mission-critical support role. - Known for collaborative spirit and strong customer service orientation.
Citizenship Requirements
Due to classified work at the facility and related access restrictions, successful applicants must be U.S. citizens and must be able to gain and maintain a DoD Secret level clearance.
 Job Posted by ApplicantPro

Junior UiPath Developer

<h3>Job Description</h3>
Job Description
Primary Responsibilities:
Responsible for assisting with the following duties:
<ul>
<li>Create and update tickets utilizing SNOW.</li>
<li>Independently triages and manages ticket queue in respective technology, and provides feedback and guidance for tickets of concern</li>
<li>Monitor network events and element management failures in real-time on a 24x7x365 basis across multiple monitoring tools.</li>
<li>Incident Correlation and Fault Analysis:</li>
<li>Proactively analyze alarms</li>
<li>Provide detailed analyses leading to resolution of the alarm conditions, including filtering and correlating fault information</li>
<li>Identifying the fault condition and its impacts</li>
<li>Isolating root causes</li>
<li>Coordinating correction of fault situations regardless of the fault in the infrastructure.</li>
<li>Assist in developing and maintaining a centralized, known error database containing defects, failures, causes, and repair actions including workarounds taken to resolve these failures in support of incident and problem resolution.</li>
<li>Notify necessary points of contacts based on essential or heightened awareness networks, circuits or location incidents.</li>
</ul>
Incident Analysis (Fault Isolation):
<ul>
<li>Support the fault isolation process</li>
<li>Diagnoses and troubleshoot utilizing procedures to isolate where the fault occurs</li>
<li>Identify failed network element(s) i.e. systems, hardware, software, circuits, or facilities.</li>
<li>Activities include: testing, fault troubleshooting, fault localization, fault logging and assignment</li>
<li>Support all customers to include providing global situational awareness support.</li>
</ul>
Fault Correction:
<ul>
<li>Correct/replace faulty network elements, coordinating with other service providers as necessary.</li>
<li>Verify that service has been restored upon resolution of all customer-initiated tickets. </li>
</ul>
Network/Service Restoration:
<ul>
<li>Restore networks and service to full operation</li>
<li>Coordinate with other service providers as necessary to track service restoration and meet the DISN SLA and customer negotiated SLAs.</li>
<li>Identify failures that are attributable to a different causes and impacts</li>
<li>Conduct reroute and normalization of services and circuits due to outages, degradation, or Authorized Service Interruptions (ASIs).</li>
<li>Reroute routine circuits within 24 hours of notification</li>
<li>Documenting reroute in the configuration management database (CMDB).</li>
<li>Provide updates on outages from technicians and/or government incident tickets until a resolution or path to resolution is identified and documented in ticket. </li>
<li>Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/Tier 2 support</li>
<li>Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined.</li>
<li>Works directly with leadership to evaluate and provide feedback for training, standard operating procedures, and tools capabilities.</li>
</ul>
Incident Escalation:
<ul>
<li>Fault escalation, customer coordination and communications, and ticket system updates and status reporting utilizing procedures between Tier I and Tier II.</li>
<li>Record, assess, track, and monitor incident tickets escalated to operational infrastructure.</li>
<li>Demonstrate knowledge of training, standard operating procedures, and tools within O&amp;M.</li>
<li>Evaluates and provides feedback for training, standard operating procedures, and tools.</li>
<li>Assist in monitoring training Network controllers within O&amp;M.</li>
<li>Assist in training junior-level Network controllers within O&amp;M.</li>
<li>Effectively communicates with the O&amp;M team, the customer and outside leadership to obtain or provide information on significant events or changes within the DISN.</li>
<li>Provide technical advice and insight to peers, leadership, other NOCs within O&amp;M, and customers to assist in resolution of complex issues.</li>
<li>Demonstrates comprehensive understanding of and ability to apply principles, theories, and concepts of networking and has a broad understanding of other related specialty areas.</li>
<li>Provide advanced level technical support of the DISN customer.</li>
<li>Independently works on projects or assignments for future operations within O&amp;M and impacting the DISN</li>
<li>Resolve multi-layer complex issues that cross several NOC or domain within O&amp;M</li>
<li>Demonstrate extensive proficiency in specialized functions within the DISN: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching, etc.</li>
</ul>
Basic Qualifications:
<ul>
<li>Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.</li>
<li>High school and 3-5 years of experience.</li>
<li>Ability to work in a 24/7 operation.</li>
<li>Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.</li>
<li>Advanced Knowledge in four or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching.</li>
<li>General understanding of network topologies, both transport and IP.</li>
<li>Currently possess an active Secret security clearance and be able to obtain and maintain a Top-Secret security clearance.</li>
</ul>

AISR NOC Technician IV

<h3>Job Description</h3>
Job DescriptionDescription:
Fulfill your purpose at CLM: <a href="https://www.youtube.com/channel/UC8bCS3JufXrPyr7SgiLrusQ" target="_blank">https://www.youtube.com/channel/UC8bCS3JufXrPyr7SgiLrusQ</a>
 
Center for Life Management (CLM) provides the area's most comprehensive array of outpatient mental healthcare. We offer innovative and evidence-based services that enhance the health and well-being of individuals and families. We partner with local and state-wide organizations to achieve our mission and together build stronger communities and greater awareness for whole health and wellness. 
 
Working as an integral member of the Information Technology (IT) Department, the IT Developer and User Support staff is responsible for supporting web-based application development, assisting users, developing an efficient and robust IT environment, evaluating and resolving support issues, and escalating requests to more senior members of the IT Team. This is a full time, 40hour per week entry level developer position. 
 
Major Functional Areas and Description of Duties
<ul>
<li>Assist with developing a well-documented, efficient, and robust IT environment. </li>
<li>Evaluate support issues with regards to those systems, providing exceptional user-support, and escalate requests to more senior members of the IT team. </li>
<li>Assist with ongoing evaluation, repair and improvement of existing programs and systems. </li>
<li>Support efforts for integrating other IT products into the IT department toolset. </li>
<li>Realize assigned objectives associated with coverage for other IS staff in the event primary is unavailable. </li>
<li>Demonstrate collaborative involvement in planning and operations. </li>
<li>Responsible for reporting work targeting automating reporting, improving efficiencies in generation, validation, and distribution of reports, as well as communicating and responding to reporting concerns. </li>
<li>Complete other assigned duties and responsibilities consistent with knowledge, skills, and abilities.</li>
<li>Represent CLM in a professional and appropriate manner in all settings.</li>
<li>Perform all duties and responsibilities identified or assigned by supervisor in accordance with CLM &amp; ITS departmental policies and procedures. </li>
</ul>
Physical Demands and Working Conditions
The majority of the work takes place in an office setting. Manual dexterity is needed to use computers and standard office equipment. Reliable transportation is required for travel to/from office locations. The ability to sit for extended periods of time is required.
 
Benefits
At Center for Life Management, we offer a robust benefits package because caring for our staff is just as important as caring for our clients. Benefits for benefits eligible employees include:
<ul>
<li>Comprehensive health insurance (medical, dental, vision)</li>
<li>Health Reimbursement Arrangement</li>
<li>Flexible Spending Account</li>
<li>Paid earned time (3 weeks in year one, caps at 6 weeks)</li>
<li>Paid holidays (8) with bonus birthday holiday in your birth month</li>
<li>403(b) Retirement Savings Plan with 3% company contribution upon 1 year of employment</li>
<li>Life Insurance paid by company</li>
<li>Short- and Long-Term Disability paid by company</li>
<li>Accidental Death and Dismemberment Insurance paid by company</li>
<li>Employee Assistance Program (EAP), accessible to staff and their natural supports</li>
<li>Company issued cell phone and laptop as needed for role</li>
<li>Scholarship for professional advancement</li>
<li>Mileage reimbursement for applicable positions</li>
<li>On the job training and continuing education opportunities</li>
<li>Rewarding and supportive work environment with excellent opportunities for career growth</li>
<li>Meaningful relationships with your co-workers and the individuals we serve</li>
<li>Flexible work schedule</li>
<li>Teamwork, teamwork and more teamwork!</li>
</ul>
 The Center for Life Management has partnered with New England College to offer a Master’s Degree! This is an exciting opportunity for CLM staff to earn a Master of Science in Clinical Mental Health Counseling (MS) degree in 3 years. 
Who’s Eligible and What’s Required:
<ul>
<li>Must be a regular, full-time CLM employee in good standing for 9 months or more.</li>
<li>Must hold a Bachelor’s Degree.</li>
<li>Must agree to a five (5) year commitment of full-time employment in good standing with the Center for Life Management (beginning from start date/year of Professional Development Program participation).</li>
<li>Participants must maintain a B average to continue participation in the program.</li>
</ul>
*Cost of tuition is covered by Center for Life Management
*Employee is responsible for applicable taxable portion of tuition remission
Join CLM and make your career dreams a reality!
 
#CLMLP1
Requirements:
Qualifications and Skills
<ul>
<li>Trade school, college or related experienced in information services/programming training. </li>
<li>Preference provided to those with prior web application development experience. </li>
<li>Proficient computer skills and solid understanding of Microsoft products (Office 365), HTML, relational databases. </li>
<li>Basic understanding of hardware, operating systems, applications, and networks. </li>
<li>Experience with MySQL and Java frameworks preferred. </li>
<li>Experience with React, Node.js, and Express.js. </li>
<li>Experience with Github repository. </li>
<li>Strong interpersonal skills with ability to effectively communicate, both orally and written, technical information to others.</li>
<li>Exceptional problem-solving skills and ability to manage competing projects while adhering to deadlines.</li>
<li>Ability and desire to work as part of a team while also able to be self-directed and motivated in work.</li>
<li>Ability to acquire and effectively execute new skills as needed according to evolving department needs.</li>
</ul>

IT Developer and User Support

<h3>Job Description</h3>
Job Description
gTANGIBLE Corporation (gTC), <a href="http://www.gtangible.com" target="_blank">www.gtangible.com</a>, is a S corporation and a registered Government contractor that provides services and solutions in:
<ul>
<li>National Security Programs</li>
<li>Professional, Administrative, and Management Support</li>
<li>Mission and Warfighter Support</li>
</ul>
 
We are a Service Disabled Veteran Owned Small Business (SDVOSB) and the founder has years of successful experience in the Government contracting arena. Our leadership team is an exceptional group of Government contracting professionals. gTANGIBLE is in the process of identifying candidates for the following position.
 
Requisition Type: Contingent (Open) 
Position Status: Full Time 
Position Title: Information Technology/Information Assurance (IT/IA) Specialist I 
Location: Albuquerque, NM 
Security Clearance Level: Top Secret/SCI, SAP Information eligible, consent for Counterintelligence polygraph
Duties and Responsibilities 
The Air Force (AF) Special Access Program (SAP) Security Support Services (SSS) assists the AF cognizant security authority in oversight of enhanced National Security Objectives supporting AF SAP interests through active and integrated security operations, processes, mechanisms, and management. This support provides multi- disciplinary security support, including specialized analytical/program protection support, while being responsive and flexible to dynamic SAP security situations.
 
The primary function is working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Departments efforts. The position will provide "day-to-day" support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Duties include the following:
<ul>
<li>Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.</li>
<li>Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.</li>
<li>Analyze and troubleshoot system anomalies to ensure optimum equipment performance.</li>
<li>Prepare system for operational use and support operational tests.</li>
<li>Review, prepare, and update authorization packages.</li>
<li>Notify customer when changes occur that might affect authorization accreditation.</li>
<li>Conduct cybersecurity portion of the self-inspection's checklist.</li>
<li>Review and provide technical and cyber security coordination on all Bodies of Evidence that make-up the authorization package.</li>
<li>Identify any and all vulnerabilities and implement countermeasures.</li>
<li>Ensure information systems and network appliances are operated, maintained, and disposed of in accordance with security policies and practices.</li>
<li>Perform Video-Teleconferencing VTC System Administration, Scheduling, &amp; Configuration.</li>
<li>Provide External Information System(s) Client Support.</li>
<li>Perform account creations, changes, &amp; deletions on multiple authorization boundaries.</li>
<li>Perform Help Desk &amp; troubleshooting activities.</li>
<li>Perform Hardware/Software System Configuration, upgrades and modifications.</li>
<li>Perform system and network appliance patching activities.</li>
<li>Provide Government-Issued Laptop Support.</li>
<li>Assist in Media Control &amp; Accountability activities.</li>
<li>Perform COMSEC account/equipment management activities.</li>
<li>Prior performance in roles such as System or Network Administrator.</li>
</ul>
Knowledge and Qualifications
<ul>
<li>Bachelors degree and 2-5 years of experience or 6-9 years of experience without a degree.</li>
<li>Prior performance in roles such as System or Network Administrator.</li>
<li>Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level I or Information Assurance Manager I within 6 months of the date of hire.</li>
<li>Thorough knowledge of Microsoft Windows 2012R2 Server, Microsoft Exchange Server 2010/2016, Microsoft Windows 7/10 operating systems (OS) administration and associated hardware.</li>
<li>Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration.</li>
<li>Working knowledge of Risk Management Framework, Common Criteria, and System Security Policy as they relate to Assessments and Authorizations.</li>
<li>Working knowledge and current relevant experience with PL2 systems.</li>
<li>Must be able to regularly lift up to 50 lbs.</li>
<li>SAP experience desired.</li>
<li>Air Force experience a plus. </li>
</ul>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
 
Equal Opportunity Employer/Veterans/Disabled.

Information Technology/Information Assurance (IT/IA) Specialist I

<h3>Job Description</h3>
Job Description
Oneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself as a reliable partner capable of providing a variety of information technology and cyber solutions across highly complex, highly regulated and highly secure environments, including the U.S. Department of Defense (DoD), healthcare, higher education, law enforcement, retail, casino gaming and more.
Our innovative cyber capabilities and programs have made us trusted partners for IT modernization projects, implementing upgrades and accelerating the delivery of new solutions for the DoD and commercial industries with consumer-driven technology.
We are currently seeking a Network Engineer to join our team on a long-term contract at Pope Army Airfield at Ft. Bragg.
Network Engineering Responsibilities:
<ul>
<li>Provide organizational support to enable the effective and efficient transfer of data through physical and wireless transmission. Proficient with all forms of communications wire and cable, wireless technologies, and network layer devices. </li>
<li>Drafts, manages, distributes information, and maintains records concerning network outages, planned and unplanned. </li>
<li>Draft and update network diagrams and visual representations for both logical and physical aspects of the high/low networks through the use of such tools as Microsoft Visio. </li>
<li>Proficiently assists in the management of routers, switches and other network layer devices </li>
<li>Has a working knowledge Cisco operating system. </li>
<li>Has a working knowledge of scripting and able to author and execute as required. </li>
<li>Provides for the installation, maintenance, troubleshooting and accountability of Generation-II (GEN-II) or newly acquired wireless systems when necessary.</li>
<li>Develops wireless network coverage maps through use of such tools as Flying Squirrel or other authorized mapping programs. </li>
<li>Basic experience with fiber optic communications. </li>
<li>Capable of testing the validity of communication links, to include fiber optic cables, network drops, etc. and provide expertise on remediating failed connections. </li>
<li>Recommends improvements to wireless network, and availability and implements as directed. </li>
<li>Provides management of Tactical Local Area Network Encryption (TACLANE) or other network encryption devices to include the maintenance, programing, and keying as required. </li>
<li>Provides technical support for Video Teleconference Equipment to include products from Tandberg, Polycom or others on hand or acquired.</li>
<li>Circuit management </li>
<li>Management of Internet Protocol (IP) address book and use of IP addresses within network. </li>
<li>Provides assistance with VoIP / VoIP SIP as needed. </li>
<li>Troubleshoot network outages, provides technical feedback and expertise to remediate conflicts. </li>
<li>Assists with the Enclave Non-classified Internet Protocol Router Network Firewall and Automated Security Incident Management Sustainment (ENFAAS) program. </li>
</ul>
Requirements: 
<ul>
<li>Must possess IAT II (Security+) DoD 8570 certification. </li>
<li>Industry certifications (Cisco, Microsoft, etc.) preferred.</li>
<li>Must be proficient in Microsoft Visio, Flying Squirrel and/or similar drawing and mapping software.</li>
<li>Must possess a minimum SECRET security clearance. </li>
</ul>
Oneida Technical Solutions is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law. 
 
#CJ
 Job Posted by ApplicantPro

Network Engineer

<h3>Job Description</h3>
Job Description
The Senior Technical Expert will lead the development and execution of innovative technology strategies that align IT programs with business objectives. This role requires a forward-thinking mindset to identify and leverage cutting-edge solutions, ensuring the organization remains competitive, agile, and efficient in achieving its strategic goals.
Required Skills and Experience:
<ul>
<li>
10+ years of experience crafting and implementing strategic technology roadmaps, including enterprise cloud solutions, custom application delivery, and low-code/no-code platforms.
</li>
<li>
10+ years of experience aligning technology initiatives with Agile principles and practices to support organizational priorities.
</li>
<li>
Extensive experience optimizing systems for scalability, reliability, and performance.
</li>
<li>
Proven track record of collaborating with leadership and cross-functional teams to identify opportunities for innovation and process improvement.
</li>
<li>
Demonstrated success in delivering large-scale, complex projects that drive measurable business impact.
</li>
<li>
10+ years of experience managing technology programs to meet budget, compliance, and performance objectives.
</li>
<li>
Experience supporting and guiding large teams (100+ members), and overseeing complex Agile portfolios with multiple Agile Release Trains.
</li>
<li>
Advanced certifications and specialized training, such as AWS Certified Solutions Architect, Microsoft Azure Expert, Certified Network Professional, and certifications in relational databases like Oracle and PostgreSQL.
</li>
</ul>
 Job Posted by ApplicantPro

Technical Expert Senior-Top Secret

<h3>Job Description</h3>
Job DescriptionDescription:
Technical Support International (TSI), based in Foxboro, MA, is a provider of outsourced IT and cybersecurity services for small and medium-sized businesses throughout New England. TSI delivers remote support, field support, managed services, security services (MSP/MSSP), and project management to our clients. 
Position Summary The Project Specialist is primarily responsible for implementing IT projects for TSI’s clients. Working closely with TSI Project Managers, this role focuses on executing project plans, deploying solutions, and ensuring technical deliverables are completed on time and to client expectations. Project work includes deployments, upgrades, migrations, security initiatives, and other client-focused implementations. 
In addition to project responsibilities, this role provides occasional field support during client emergencies or periods when project demand is lower. 
The role requires light, localized travel to client sites, with flexibility in scheduling. 
Essential Functions / Primary Responsibilities 
Project Implementation • Execute IT projects as developed and scoped by TSI Project Managers. • Implement technical solutions such as system upgrades, network deployments, cloud migrations, and security initiatives. • Collaborate with Project Managers to understand project requirements, deliverables, and client expectations. • Provide timely updates to Project Managers on progress, risks, and technical challenges. • Ensure project documentation is completed accurately and maintained in ConnectWise PSA. 
Field Support (As Needed) • Provide onsite technical assistance during client emergencies or when not engaged in project work. • Respond to urgent customer requests in a timely and professional manner. • Install, configure, and repair computer systems, networks, and peripherals when required. • Troubleshoot and resolve issues with LAN/WAN environments. • Perform malware removal, endpoint security hardening, and patch management as necessary. • Assist other field engineers at client sites as needed. 
General Responsibilities • Use TSI’s specialized tools (including ConnectWise Automate, PSA) to diagnose, resolve, and document technical issues. • Maintain up-to-date technical knowledge and meet training goals set by management. • Take ownership of technical issues through resolution; escalate to senior resources when necessary. 
Project Collaboration • Partner with TSI Project Managers to implement projects according to defined scope, timeline, and deliverables. • Provide technical input on resource requirements, risks, and dependencies during project execution. • Maintain strong communication with internal teams and clients throughout the project lifecycle. 
Essential Competencies • Excellent communication skills in customer-facing environments. • Professionalism and a proven track record of client satisfaction. • Integrity, reliability, and strong work ethic. • Ability to remain calm under pressure and manage stressful situations effectively. • Confidence in problem resolution and troubleshooting. • Strong collaborator with the ability to work both independently and within a team. 
Technical Requirements • CCNA or CCNP certifications preferred (or equivalent experience). • Knowledge of current networking technologies. • Strong experience with Windows 10/11 and Windows Server 2016/2019/2022/2025. • Knowledge of Microsoft Office and Microsoft 365 administration. • Proficiency with TCP/IP, DNS, DHCP, and Active Directory. • Understanding of LAN/WAN, firewalls, routers, and VPN/remote access solutions. • Experience with IT security practices strongly preferred. • Experience installing and configuring Windows Servers a plus. • Microsoft Intune experience a plus. • macOS and Linux experience a plus. • Cloud certifications (Microsoft 365, Azure, AWS) a plus. 
Education &amp; Experience • Bachelor’s degree strongly preferred; or equivalent education plus experience. • Minimum 4–6 years’ experience in IT support services. • Direct client-facing IT support experience required. • Microsoft certifications (current Microsoft 365 or Azure) a plus. 
Benefits • Company medical &amp; dental insurance. • 401(k) plan with company match. • Company-paid short-term disability plan. • Life insurance. • Paid holidays and paid time off. • Discretionary quarterly bonus opportunities. 
Other Responsibilities and Requirements • Assist with additional duties as requested. • Adhere to all company policies and standards of conduct, including safety and workplace harassment policies. • Participate in on-call rotation for after-hours support. • Must have a valid driver’s license and use of a personal vehicle for work (mileage reimbursement provided). 
Physical Demands of the Job • Ability to lift and maneuver equipment up to 50 lbs. unassisted. • Ability to bend, stand, and sit for extended periods as needed to perform technical work. 
Competitive pay and benefits; salary commensurate with experience and skills. TSI is proud to be an Equal Opportunity Employer. 
Local applicants only; no relocation. TSI’s main office is located in Foxboro, MA. This position requires travel to client sites primarily in the 95/495 corridor of Massachusetts. 
Requirements:

IT Project Specialist

<h3>Job Description</h3>
Job Description
Reports to: National Technical Service Manager
Location: Remote 
Travel Required: up to 75% travel 
Headquartered in Roanoke, TX, Samsung Lennox HVAC North America is a leader in innovative heating and cooling solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. 
Role Overview: 
This critical role provides specialized, senior technical and training support for customers, staff and external users of Samsung Lennox HVAC products. Support may be delivered by telephone, via email and/or onsite (or remote using appropriate technologies) and would consist of diagnostic and troubleshooting of product and system issues, assisted start-ups and technical and product training (delivery and content development).
Summary of duties include:
<ul>
<li>Provide remote and/or onsite diagnostic and troubleshooting support to customers on all Samsung Products</li>
<li>Provide remote and/or onsite assisted start-up and commissioning support for all Samsung Products</li>
<li>Perform an analysis of customer training needs in a specific region and work with other team members to determine gaps and implement appropriate actions to improve</li>
<li>Deliver technical/product training (in person or via webinar) in an accurate, compelling and professional manner</li>
<li>Develop training curriculum, training aids (to include videos) and manuals to improve our ability to support our products from a technical perspective</li>
<li>Will be a subject matter expert to develop technical content that can be submitted to our Curriculum Development Department for creation/publishing of existing and/or future technical training</li>
<li>Create site visit reports (after each visit) to ensure that findings get communicated in a timely and professional manner</li>
</ul>

Qualification Requirements:
<ul>
<li>Bachelor’s degree or equivalent with a certificate in Heating, Ventilation, and Air Conditioning or an equivalent combination of education and experience required</li>
<li>HVAC License &amp; Certifications preferred</li>
<li>A minimum of 7+ years as a Field Service Technician in the HVAC industry required </li>
<li>Experience researching information and preparing communications</li>
<li>2 years of VRF and mini split experience preferred but not required </li>
<li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)</li>
<li>Demonstrated ability to develop, implement and execute business processes</li>
<li>Strong personnel management skills and experience</li>
<li>Ability to review requirements documents, system prototypes, etc., to determine appropriate training content and materials for a system that is currently under development</li>
<li>Advanced project management and time management skills to plan, organize, and prioritize multiple assignments and projects</li>
<li>Experience with a variety of training delivery methods and training development</li>
<li>Strong communication skills to collaborate with internal and external audiences </li>
<li>Lift, move, or adjust general office equipment, boxes, or materials weighing up to 50 pounds using proper materials handling equipment and procedures</li>
<li>Occasionally work additional hours beyond normal schedule</li>
<li>A valid driver's license in good standing </li>
<li>Regular travel requirements with occasional overnight travel up to 75% required</li>
</ul>

At Samsung Lennox HVAC North America, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
Samsung Lennox HVAC North America, LLC. Is committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Manager, Regional Technical Services

<h3>Job Description</h3>
Job DescriptionHVAC Technical Support Specialist (On-Site - Medley, FL) Medley, FL (Near Doral) Full-Time | Monday to Friday | 8:00 AM to 5:00 PMNo Remote Work Are you an experienced HVAC professional who thrives in a fast-paced, customer-focused environment? Join our team as an HVAC Technical Support Specialist where you'll be the essential link between our client's call center and their valued customers. This role is ideal for candidates who enjoy problem-solving, customer interaction, and providing technical support over the phone. What You’ll Do 
<ul>
<li>Handle 50–120 inbound technical support calls daily from contractors and distributors.</li>
<li>Provide guidance on equipment operation, troubleshooting, and part replacement.</li>
<li>Assist customers and internal teams with HVAC product information, part numbers, and service documentation.</li>
<li>Collaborate with warehouse and engineering departments to support technical training and logistics.</li>
<li>Maintain accurate service records for warranty and service history tracking.</li>
</ul>
 What We’re Looking For 
<ul>
<li>Bilingual (English/Spanish) preferred.</li>
<li>Background in HVAC installation and troubleshooting is a must.</li>
<li>Familiarity with ductless systems, inverter technology, and thermodynamic principles.</li>
<li>Strong mechanical/electrical troubleshooting skills.</li>
<li>Solid understanding of Microsoft Office (Word, Excel, Outlook).</li>
<li>Previous experience teaching or training others in HVAC is a plus.</li>
<li>Must be reliable and punctual – this is a strictly on-site role (no remote work).</li>
</ul>
 Why Join Us? 
<ul>
<li>Work with a global leader in HVAC manufacturing and distribution.</li>
<li>Collaborate with experienced technical teams and customer service professionals.</li>
<li>Opportunity to apply your hands-on skills in a dynamic, structured support role.</li>
</ul>
 CAREERXCHANGE® is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. #EAR_10.25_125

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