<h3>Job Description</h3>
Job Description
The Brennan Center for Justice at NYU School of Law is a nonpartisan law and policy institute that seeks to improve the systems of democracy and justice in the United States. We work to hold our political institutions and laws accountable to the twin American ideals of democracy and equal justice for all. The Brennan Center’s work ranges from voting rights to campaign finance reform, from ending mass incarceration to preserving Constitutional protections in the fight against terrorism. Part think tank, part advocacy group, part cutting edge communications hub, we start with rigorous research. We craft innovative policies. And we fight for them – in Congress and the states, in the courts, and in the court of public opinion.&nbsp; The Brennan Center seeks an intern to assist our IT Director in providing help desk support to our staff in New York and DC. This is an exciting opportunity for an energetic student to launch a career in Information Technology.&nbsp; &nbsp;
Note: This internship is in-person at our Washington DC office.&nbsp;
 Responsibilities:&nbsp;&nbsp;
<ul>
<li>
Provide desktop and telephone support to all Brennan Center employees.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Properly document all calls and problem resolutions.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Provide user-level software support, including but not limited to, MS Office (e.g., Word, Excel, Outlook, PowerPoint, and Access), Adobe Acrobat, Office 365, and Sage fundraising database)&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Upgrade, repair and replace computers and printers as needed.&nbsp;&nbsp;
</li>
</ul>
 Experience/Skills/Requirements:&nbsp;&nbsp;
<ul>
<li>
Technician Level 1&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Strong communication skills, problem-solving ability and detail-orientation.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
At least a beginner’s knowledge of hardware and software installation.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
MS Office (desktop and cloud based) skills&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Familiarity with standard desktop concepts, including TCP/IP settings and troubleshooting network connectivity issues.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Excellent listening and verbal skills.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Familiar with major smartphone and tablets models and OS&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
A basic understanding of various mobile device platforms and Macintosh.&nbsp;&nbsp;
</li>
</ul>
 This position is only open to current undergraduate students&nbsp;
 Hours: Monday – Friday (9:00am – 5:00pm EST)&nbsp; Pay: $17.50 per hour&nbsp; Duration: Summer Semester (10 weeks)&nbsp; Application Deadline: May 23rd, 2025 Note: The Brennan Center will follow the rules of your school regarding internships. Therefore, if a school doesn’t allow you to do a paid internship for some reason (i.e., receiving credit, etc.), then your internship will not be paid. In addition, if you are participating in a formal school internship program that allows you to work more than our stated hours, we will make a determination based on our needs and further assessment of your school’s program.&nbsp; To Apply: Please visit &gt;&gt;LINK HERE&lt;&lt; and upload (preferably in pdf) your (1) resume, (2) cover letter and (3) a list of contact details for three references. In your cover letter, please specify why you are interested in the role. &nbsp; Applications will be reviewed on a rolling basis. We encourage interested students to apply early, as the positions will be filled once qualified candidates are found. No phone calls, please.&nbsp; If you have difficulty with the online system, you may send your application by e-mail to: <a href="mailto:brennancenterjobs@nyu.edu" target="_blank">brennancenterjobs@nyu.edu</a> with “IT Summer Internship” in the subject line, after registering in the online system. Applying through our website is strongly preferred.&nbsp; Note: The Brennan Center is committed to public health and to the safety and wellbeing of our colleagues and visitors. As such, we have adopted a policy requiring all employees working in the New York and Washington, DC offices to be vaccinated against COVID-19, or to meet the legal guidelines for an exemption.&nbsp;
The Brennan Center for Justice is an equal opportunity employer. We welcome all qualified applicants to apply. Employment decisions are made without regard to race, ethnicity, gender identity, socioeconomic identity, sexual orientation, national origin, previous incarceration, disability, military veteran/status, or any other basis prohibited by applicable law. 
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sMQYuaDgAV

Summer 2025 IT Undergraduate Internship (DC)

<h3>Job Description</h3>
Job Description
SAP BTP Cloud Integration
<ul>
<li>
Extensive experience in SAP integration, including SAP Cloud Integration, Advanced Event Mesh, SAP Build Process Automation, SAP Alert Management, and SAP API Management. Proficient in designing and implementing complex integration scenarios across various SAP and non-SAP systems.
</li>
<li>
Strong knowledge of various integration patterns and architectures. Capable of designing scalable and maintainable integration solutions for complex business scenarios.
</li>
<li>
Skilled in API design, development, and management using SAP API Management and other tools. Experience in creating and maintaining APIs for internal and external consumption.
</li>
<li>
Design and define CPI API Guidelines, naming conventions and enterprise patterns. Event Mesh/ Enterprise Messaging design and configuration, SAP BPA (Build Process Automation)
</li>
<li>
Integration landscape Design and configuration, Cloud Transport Management setup configuration, Alert Notification Service configuration, Initial setup Open Connectors Integration Advisor, Design, Develop integration Artifacts on API CI
</li>
<li>
Pi/Po migration to BTP Cloud Integration, Building CI Interfaces to cloud solutions.
</li>
<li>
Understanding of SAP BTP/Cloud Connector for Cloud Extensions.
</li>
</ul>
Minimum Education and Experience Required
Required:
Bachelor’s degree in computer science or management Information System or equivalent work experience
7+ years of experience designing and implementing SAP ABAP/CPI/PO projects.
&amp;

SAP CPI Architect

<h3>Job Description</h3>
Job Description
Kunai builds full-stack technology solutions for banks, credit and payment networks, infrastructure providers, and their customers. Together, we are changing the world's relationship with financial services. At Kunai, we help our clients modernize, capitalize on emerging trends, and evolve their business for the coming decades by remaining tech-agnostic and human-centered.
We are looking for an Ab Initio Developer to join our team and support a major banking client. The ideal candidate will have practical experience with Ab Initio tools and a solid foundation in ETL processes, data integration, and large-scale data processing. You'll play a critical role in maintaining and enhancing ETL pipelines, supporting data operations, and contributing to job migration efforts.
Key Responsibilities:
<ul>
<li>Monitor and support daily ETL job runs; debug and restart failed jobs as needed.</li>
<li>Implement minor enhancements and updates to existing ETL workflows.</li>
<li>Document all data transformations and business logic embedded in Ab Initio jobs.</li>
<li>Assist in the migration of ETL processes to AWS, using Spark and Scala where applicable.</li>
</ul>
Required Qualifications:
<ul>
<li>3+ years of experience in Ab Initio development.</li>
<li>Solid understanding of data warehousing concepts and ETL best practices.</li>
<li>Strong SQL skills and experience with relational databases </li>
<li>Proven ability to troubleshoot and resolve complex data and processing issues.</li>
</ul>
Nice to Have:
<ul>
<li>Familiarity with Spark and Scala.</li>
<li>Experience working in an AWS cloud environment.</li>
</ul>
Salary Range: $120,000 - $165000 annually
This range reflects the base salary that we reasonably expect to pay for Specialist Consultants. Actual compensation may vary depending on relevant factors, including experience, skills, location, and client project.
Our success over the past 20 years is rooted in our exceptional team, which thrives in a culture of collaboration, creativity, and continuous learning. We are proud to offer our employees a range of benefits, including competitive compensation, professional development opportunities, and flexible work arrangements, all designed to help them thrive. As we continue to expand, we remain committed to cultivating an environment where people feel valued, have a voice, and are given the tools to grow—both personally and professionally—while pushing the boundaries of innovation in the fintech industry.

AB Initio Developer

<h3>Job Description</h3>
Job Description
Company Summary:
Gustave A. Larson Company is the Midwest, Plains, and Mountain States leading wholesale distributor of Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR) equipment, parts, and supplies. Our business philosophy is to focus on serving the needs of our customers, with a value-added, professional and enthusiastic attitude. Under the direction of the IT Infrastructure Manager, the Help Desk Technician will be responsible for providing support for multiple operational functions for the Information Technology Department ensuring the Company’s strategic goals and service needs are achieved. 
Job Requirements Summary – IT Support Technician 
We are looking for a hands-on, technically capable Helpdesk Support Technician with 2 to 4 years of experience in a fast-paced IT environment. This is not a script-based support role—you’ll be expected to develop a working knowledge of our systems, infrastructure, and support processes to provide real solutions, not canned responses. You'll be supporting a wide range of IT infrastructure, including desktops, laptops, and various printer types (laser, thermal, label), and will be a key part of ensuring our internal users stay productive. 
Our Infrastructure team thrives on open communication, shared knowledge, and proactive support. We don’t sit back and wait to be assigned work—if there is a ticket that needs attention, we grab it and go. Collaboration, initiative, and accountability are core to how we operate. 
Key Requirements: 
<ul>
<li>Commitment to legendary customer service, </li>
<li>2 to 5 years of hands-on experience in a helpdesk or technical support role</li>
<li>Proven ability to troubleshoot hardware, software, and network issues across PCs, laptops, mobile devices, printers, telephony systems, and other infrastructure</li>
</ul>
<ul>
<li>Proficiency with Windows 11, Microsoft 365, and server environments (Windows Server 2016/2019)</li>
<li>Familiarity with Active Directory, Azure AD, VPNs, ticketing systems, and basic networking (DNS, DHCP, IP addressing)</li>
<li>Understanding of IT asset management, data security practices, and backup procedures</li>
<li>Knowledge of complex multi-user systems and enterprise software applications</li>
<li>Excellent communication, interpersonal, and customer service skills</li>
<li>Strong organizational, time management, and problem-solving abilities</li>
<li>Able to handle multiple high-priority issues in a fast-paced, team-oriented environment</li>
<li>Eagerness to learn, take initiative, and work collaboratively without needing to be micromanaged</li>
</ul>
Education and/or Experience: 
<ul>
<li>Two-year technical degree or student currently pursuing degree/certification in Information Technology at a technical school or university required.</li>
<li>Certifications such as CompTIA A+, Network+, or ITIL are a plus</li>
<li>Understanding of technology (such as, but not limited to):</li>
</ul>
<ul>
<li>Networking</li>
<li>Active Directory</li>
<li>DNS</li>
<li>VoIP</li>
</ul>
<ul>
<li>Exchange</li>
<li>Windows Server Environment</li>
<li>Backup systems</li>
<li>Experience in RDS Environment Preferred</li>
</ul>
<ul>
<li>Exposure and/or experience to helpdesk environment and operations are preferred.</li>
</ul>
Other Skills and Abilities: 
The requirements listed are representative of the knowledge, skills and/or abilities required. Ability to perform work requiring lifting and/or physical exertion may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

IT Support Technician

<h3>Job Description</h3>
Job Description
The IT System Administrator III – CRMmanages NUC University’s Dynamics 365 environment and the applications implemented within the environment. The role is responsible for the configuration and customization of the applications in use to ensure they continue to meet business requirements, performing administrative duties to ensure the platform is conforming to best practices, and monitoring the platform to ensure data integrity, security, and system performance are all performing at optimal levels.
Key Tasks: 
<ul>
<li>Oversees the implementation, management, and optimization of NUC University's Dynamics 365 environment</li>
<li>Ensures NUC University's Dynamics 365 environment is reliable, scalable, and aligned with the university's needs, with a focus on high performance and security</li>
<li>Supports the implementation of system enhancements and new features</li>
<li>Investigates production incidents and resolve defects following application change and release management processes</li>
<li>Monitors and address system performance issues</li>
<li>Ensures data integrity through validation rules, audits, and maintenance tasks</li>
<li>Works with IT Staff to setup new users and assign access to the Dynamics 365 application</li>
<li>Handles updates, patches, and integration management</li>
<li>Implementation customizations and configuration of Tables, Power Automate Flows, Dashboards, and Reports based on evolving business requirements</li>
<li>Maintains Plugins, Custom APIs, Canvas App, Power Pages, and JavaScript developed for the custom applications</li>
<li>Supports the build and release cycles using Azure DevOps for the deployment of changes to applications deployed in the different environments</li>
<li>Develops technical and user documentation</li>
</ul>
Minimum Requirements: 
<ul>
<li>Bachelor’s degree in computer science, IT, or information systems</li>
<li>5+ Years of hands-on experience with the administration and development of Microsoft Dynamics CRM</li>
<li>Experience working with Microsoft Dynamics 365 Sales, Customer Service, and Customer Insights (formerly Microsoft Dynamics Marketing) applications</li>
<li>Knowledge of security, compliance and data governance best practices</li>
<li>Experience managing users, security roles, and business units within a Microsoft Dynamics 365 environment</li>
<li>Proficiency in configuring and customizing Dynamics CRM including working with Dataverse, Power Automate, Plugins, JavaScript, and Canvas Apps</li>
<li>A thorough understanding of using both managed and unmanaged solutions with an automated Application Lifecycle deployment process</li>
<li>Familiarity with Azure DevOps ALM including the use of repositories and configuring Build and Release pipelines for a Dynamics 365/Power Platform environment</li>
<li>Proficiency in programming languages and frameworks relevant to CRM – C#, JavaScript, TypeScript</li>
<li>Experience with REST APIs and data integration best practices</li>
<li>Knowledge of Power Pages Portals is a plus</li>
<li>Obtained the PL-200 or PL-400 certifications is a plus</li>
</ul>
Employer with Equal Employment Opportunity for Women, Minorities, Veterans, and Persons with Disabilities

IT System Administrator III - CRM

<h3>Job Description</h3>
Job Description
About Our Company: 
Delmock Technologies, Inc. (DTI), is a leading HUBZone business in Baltimore, known for delivering sophisticated IT (Information Technology) and Health solutions with a commitment to ethics, expertise, and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS (Internal Revenue Service) Systems Modernizations. 
Location: 100% Remote (Preference for candidates based in the DC Metro Area) Travel: Up to 50% may be needed, depending on project needs 
Position Overview: 
Delmock Technologies, Inc. is seeking a Network/Systems Administrator with deep expertise in ExtraHop to serve as a key contributor to the Continuous Diagnostics and Mitigation (CDM) program, a federal cybersecurity initiative led by the Cybersecurity and Infrastructure Security Agency (CISA). This initiative strengthens the security posture of U.S. government networks by equipping agencies with advanced tools for continuous monitoring, threat detection, and risk management. 
In this role, you will leverage your experience in network performance monitoring and security analytics to support the implementation, configuration, and optimization of the ExtraHop platform. The ideal candidate brings hands-on expertise with ExtraHop and a solid understanding of its integration into large-scale, cybersecurity-focused environments. 
Responsibilities: 
<ul>
<li>
Implement, configure, and maintain the ExtraHop platform to support CDM mission objectives. 
</li>
</ul>
<ul>
<li>
Utilize ExtraHop’s real-time analytics to monitor network traffic, detect anomalies, and identify performance or security issues. 
</li>
</ul>
<ul>
<li>
Deliver actionable insights to improve network and application performance and strengthen the overall cybersecurity posture. 
</li>
</ul>
<ul>
<li>
Collaborate with cybersecurity, network, and operations teams to integrate ExtraHop into broader monitoring and incident response strategies. 
</li>
</ul>
<ul>
<li>
Tune system configurations, set policy thresholds, and generate reports to enhance platform performance. 
</li>
</ul>
<ul>
<li>
Troubleshoot technical issues, develop documentation, and provide knowledge transfer to stakeholders. 
</li>
</ul>
Minimum Requirements: 
<ul>
<li>
High School diploma or GED. 
</li>
</ul>
<ul>
<li>
Seven (7) + years of experience in network administration and network security. 
</li>
</ul>
<ul>
<li>
Three (3) + years of experience as an ExtraHop administrator or subject matter expert. 
</li>
</ul>
<ul>
<li>
Proven experience designing, implementing, and managing large-scale ExtraHop deployments. 
</li>
</ul>
<ul>
<li>
Direct engagement with senior government stakeholders (e.g., CISO, CIO, Program Managers). 
</li>
</ul>
<ul>
<li>
Strong understanding of core network protocols. 
</li>
</ul>
Preferred Qualifications: 
<ul>
<li>
Experience with CDM tools and understanding of their role in federal environments. 
</li>
</ul>
<ul>
<li>
Experience administering ExtraHop Reveal(x), Corelight, or other Network Detection and Response (NDR) tools. 
</li>
</ul>
<ul>
<li>
Experience integrating ExtraHop with Splunk and Splunk SOAR. 
</li>
</ul>
<ul>
<li>
Demonstrated ability to identify and remediate security-related gaps in government environments. 
</li>
</ul>
<ul>
<li>
Strong ability to work independently and as part of a collaborative, cross-functional team. 
</li>
</ul>
<ul>
<li>
ExtraHop certification(s), such as ExtraHop Certified Administrator or CISSP. 
</li>
</ul>
<ul>
<li>
Familiarity with federal cybersecurity initiatives like CDM. 
</li>
</ul>
<ul>
<li>
Prior work with federal agencies. 
</li>
</ul>
<ul>
<li>
Advanced degrees or training. 
</li>
</ul>
<ul>
<li>
DHS Suitability preferred. 
</li>
</ul>
Clearance: 
<ul>
<li>
Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements.  
</li>
</ul>
Recently ranked as high as #3 among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to top-ranking Federal and State Commissionaires project support teams. 
At DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. Explore the exciting career opportunities awaiting you at DTI! 
DTI is committed to hiring and maintaining a diverse workforce. We are an equal opportunity employer making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.

Systems Administrator (ExtraHop)

<h3>Job Description</h3>
Job DescriptionDescription:
The Senior Help Desk Engineer leads advanced IT support operations, troubleshooting complex system issues, and optimizing IT service management (ITSM) processes. Manages security, device configurations, and cloud-based administrative tools.
 
Duties and Responsibilities:
 
Provide advanced technical support and ensures the effective operation of a wide range of IT systems and services within a dynamic, fast-paced environment. This role is critical in supporting end-users across various platforms, resolving complex technical issues, and maintaining seamless IT operations. The Senior Help Desk Engineer will be responsible for troubleshooting, managing, and optimizing a diverse suite of technologies including M365/O365, Azure AD/Entra, Zendesk, Intune/Endpoint Manager, SharePoint, Microsoft Office, Mac and Windows laptops, iOS and Android smartphones, documo mFax, Zoom, Axis and Eagle Eye security cameras, VoIP (Poly Phones), and associated cloud services.
 
Candidates will be expected to demonstrate a combination of advanced technical expertise, strong customer service skills, and the ability to troubleshoot and resolve a wide range of IT issues effectively.
Technical Support &amp; Troubleshooting:
<ul>
<li>Provide expert-level technical support to end-users for a variety of systems and devices, including M365/O365 applications, Azure AD/Entra, Intune/Endpoint Manager, SharePoint, VoIP phones, mobile devices (iOS/Android), security camera systems (Axis, Eagle Eye), and cloud-based technologies.</li>
<li>Diagnose and resolve issues related to hardware and software, including operating system (Windows, macOS), network connectivity, and application issues.</li>
<li>Perform root cause analysis to determine underlying issues and implement permanent fixes to prevent recurring problems.</li>
<li>Manage and troubleshoot cloud-based environments, especially focusing on M365/O365, Azure AD/Entra, and associated services.</li>
<li>Support and administer endpoint management solutions via Intune/Endpoint Manager for managing device configurations, security policies, and software updates.</li>
</ul>
Customer Service &amp; User Support:
<ul>
<li>Function as a primary point of contact for end-users and demonstrate a customer-first mindset, ensuring timely and professional resolution of technical issues.</li>
<li>Communicate effectively with users to gather necessary information, set expectations, and provide clear status updates during issue resolution.</li>
<li>Document and track all service requests and incidents using Zendesk or other ticketing systems, ensuring accurate and up-to-date records.</li>
<li>Provide training and guidance to users on the proper use of hardware and software tools.</li>
<li>Deliver a positive user experience by responding to requests promptly and empathetically while maintaining a high standard of professionalism</li>
</ul>
System Administration &amp; Maintenance:
<ul>
<li>Assist with routine system maintenance tasks, including patch management, updates, and configuration changes for both on-premises and cloud-based services.</li>
<li>Monitor system performance and proactively address any issues that may arise, ensuring minimal disruption to end-users.</li>
<li>Configure and maintain user accounts, permissions, and security settings across various systems, ensuring compliance with organizational policies and best practices.</li>
</ul>
Documentation &amp; Reporting
<ul>
<li>Create and maintain internal knowledge bases, troubleshooting guides, and system configurations.</li>
<li>Generate regular reports on system performance, issue resolution metrics, and support ticket trends.</li>
<li>Strong documentation and reporting practices will also support audit trails, enhance communication within teams, and facilitate training and onboarding of new staff members.</li>
</ul>
Security &amp; Compliance
<ul>
<li>Tasked with monitoring and maintaining the security of user accounts, devices, and data through rigorous compliance with organizational policies and industry standards.</li>
<li>Implements security measures such as multi-factor authentication, data encryption, and vulnerability patching.</li>
</ul>
Required Skills &amp; Qualifications:
 
Technical Skills
<ul>
<li>Strong knowledge of Microsoft 365/O365 services and applications (Word, Excel, Outlook, OneDrive, Teams, SharePoint, etc.).</li>
<li>Advanced experience with Azure AD/Entra, including user and group management, authentication, security policies, and directory synchronization.</li>
<li>Expertise in mobile device management via Intune/Endpoint Manager as well as configuration of mobile apps and policies (e.g., Endpoint Manager Apple Business Manager, Managed Google Play).</li>
<li>Experience with cloud-based collaboration tools like Teams, Zendesk, and Zoom to understand how they integrate within an IT environment.</li>
<li>Proficient with managing and troubleshooting Windows, macOS, iOS, and Android devices.</li>
<li>Knowledge of network security best practices and familiarity with securing VoIP systems (Poly Phones) and surveillance camera systems (Axis, Eagle Eye).</li>
<li>Familiarity with fax management systems like Documo mFax.</li>
<li>Troubleshooting skills for a wide range of hardware and software issues across different platforms (PCs, laptops, mobile devices, etc.).</li>
<li>Ability to diagnose and resolve complex networking issues (Wi-Fi, VPN, etc.).</li>
<li>Experience with ticketing systems (Zendesk, ServiceNow, etc.) and incident management.</li>
<li>Familiarity with security protocols, user authentication, and data encryption practices.</li>
<li>Ability to mentor and provide guidance to junior help desk staff.</li>
<li>Ability to manage multiple priorities and projects simultaneously while maintaining focus on customer satisfaction.</li>
<li>Willingness to stay current with emerging technologies and best practices in the IT industry.</li>
</ul>
Customer Service &amp; Communication Skills:
<ul>
<li>Strong interpersonal communication skills to collaborate effectively with end-users of varying technical expertise.</li>
<li>Excellent problem-solving abilities with a focus on delivering quality solutions to end- users in a timely manner.</li>
<li>Ability to manage high-pressure situations while maintaining professionalism and customer satisfaction.</li>
<li>Strong documentation skills for recording support requests, incidents, and resolutions.</li>
</ul>
Required Experience:
<ul>
<li>Minimum of 8 years of hands-on experience in IT support or help desk roles, with a minimum 2 years in a senior-level position handling complex technical issues, especially periods working independently to achieve engineering outcomes.</li>
<li>Extensive experience working with the PowerShell, tools and technologies mentioned above, including clous solutions related to M365/O365, Azure AD/Entra, Intune/Endpoint Manager, SharePoint, Printing, or VoIP systems.</li>
<li>Proven history of providing high-quality customer service, both technical and non- technical, in a fast-paced environment.</li>
<li>Experience working in a cloud-based environment and managing SaaS applications.</li>
<li>Strong troubleshooting and root cause analysis skills, with the ability to independently resolve both technical and customer-related issues.</li>
</ul>
Preferred Certifications:
Technical Certifications*
<ul>
<li>Microsoft Certified: Azure Fundamentals, Microsoft Certified: Modern Desktop Administrator Associate, or Microsoft Certified: Security, Compliance, and Identity Fundamentals.</li>
<li>CompTIA A+ or Network+ (for foundational IT knowledge and troubleshooting).</li>
<li>Certified Information Systems Security Professional (CISSP) for a strong understanding of security practices.</li>
<li>Apple Certified Support Professional (ACSP) for troubleshooting macOS- related issues.</li>
<li>ITIL Foundation Certification for a standardized approach to IT service management.</li>
<li>* Agreement to recertify within 3 months of start date if certifications have lapsed</li>
</ul>
Customer Service Certifications:
<ul>
<li>HDI Support Center Analyst or HDI Desktop Support Technician for expertise in service desk operations and customer interaction.</li>
<li>CompTIA IT Customer Service Specialist for customer service-oriented technical support roles.</li>
</ul>
Desirable Skills:
<ul>
<li>Extensive experience in managing M365/O365 environments, including Exchange Online, Teams, OneDrive, SharePoint, and Outlook.</li>
<li>Deep understanding of Azure AD/Entra for user authentication, identity management, and access control. Expertise in configuring and maintaining SSO, MFA, and conditional access policies.</li>
<li>Proficiency in deploying, securing, and managing Windows, macOS, iOS, and Android devices through Intune/Endpoint Manager, ensuring seamless integration and compliance with organizational policies.</li>
</ul>
Clearance Requirement: Ability to obtain and maintain a Public Trust.
 
The salary range for this position depends upon multiple factors including location, the individual's knowledge, skills, competencies, and experience, and contract-specific budget constraints and organizational requirements.
 
Gunnison Consulting Group's total compensation package also includes bonus and profit-sharing opportunities, depending on company and employee performance. Available employee benefits include:
<ul>
<li>3 weeks of Personal Leave your first year</li>
<li>11 paid Holidays each year</li>
<li>5 days of Flexible Time Off each year</li>
<li>401(k) company match at 50% up to 10% of your salary</li>
<li>Medical, Dental and Vision Insurance</li>
<li>Life and Disability Insurance</li>
<li>Public Transportation Subsidies</li>
<li>Certifications and Training Allowance - $2,500/year!</li>
</ul>
Why Join Gunnison?
<ul>
<li>Gunnison takes on ambitious projects. We target fun, challenging work that requires creative thinking and innovation.</li>
<li>Quality is our top priority.</li>
<li>Gunnison employee benefits meet or exceed what other companies in the Washington, D.C. metropolitan area offer.</li>
<li>There is a great sense of camaraderie at Gunnison. This is an atmosphere we will maintain as we continue to grow.</li>
<li>We are growing rapidly and the opportunity for individual professional growth with Gunnison is outstanding.</li>
<li>We hire for careers at Gunnison, not to fill a position.</li>
</ul>
Equal Opportunity/Affirmative Action Employer. Must be eligible for employment in the United States. We are unable to sponsor candidates at this time.
 
In 1994 Gunnison Consulting Group began serving the greater Washington, D.C. metro area, focused on tackling our customers' most ambitious technology projects. By creating a culture dedicated to enabling our customers and employees to achieve more than they ever thought they could, the company has thrived for over 25 years.
Requirements:

Senior Help Desk Engineer

<h3>Job Description</h3>
Job DescriptionDescription:
We are a purpose-driven professional services firm dedicated to providing support for a range of diverse federal program missions. Our focus extends across the intersections of national security, public health and safety, and financial services programs. We are hiring an accomplished Data Analyst to work on a critical project within the national security sector.
 
The key goals and objectives of this project are to modernize report automation processes and establish a comprehensive, efficient, and secure data management framework for the Department of Homeland Security’s (DHS) Office of Homeland Security Statistics (OHSS). ? This initiative aims to enhance the quality, timeliness, and accessibility of statistical data, improve inter-agency collaboration, and support data-driven decision-making through automation, modernization, and process optimization. ? The desired outcomes include streamlined workflows, improved data integrity and security, expanded capabilities for data sharing, and the delivery of actionable insights to policymakers, Congress, and the public, ultimately enabling OHSS to achieve its mission of providing high-quality statistical information efficiently and effectively.
 
The Data Analyst will play a pivotal role in supporting the Department of Homeland Security’s (DHS) Office of Homeland Security Statistics (OHSS) by analyzing, designing, and implementing technology solutions to modernize report automation processes and enhance database administration. The Analyst will work closely with stakeholders to gather requirements, develop system specifications, and ensure the successful execution of IT projects and initiatives.
Key Responsibilities:
 
System Analysis and Design
o Analyze existing systems and workflows to identify areas for improvement.
o Gather and document system requirements from stakeholders.
o Create detailed system specifications and perform impact analyses.
 
Report Automation Support
o Assist in modernizing OHSS’s report production line.
o Research industry best practices and recommend automation strategies.
o Support ongoing and ad-hoc report requirements based on management priorities.
 
Technical Development
o Develop and maintain web interfaces using modern frameworks (e.g., React, Angular).
o Implement programming solutions using Python and Java.
o Design and optimize PostgreSQL databases, including database modeling, SQL querying, performance tuning, and data migration.
 
Standard Operating Procedures (SOPs)
o Develop and document technical SOPs based on federal government best practices.
o Validate and verify procedures to ensure alignment with OHSS business operations.
 
Quality Assurance and Problem Resolution
o Conduct quality assurance checks to ensure system reliability and adaptability.
o Identify and resolve technical issues related to report automation and database management.
 
Collaboration and Communication:
o Liaise effectively between business stakeholders and technical teams.
Facilitate meetings, follow up on decisions and tasks, and document conclusions.
Requirements:
Education:
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field required; Master’s degree preferred.</li>
</ul>
Experience:
<ul>
<li>Minimum 1 years of experience as an IT Systems Analyst or similar role, with demonstrated expertise in analyzing, designing, and implementing technology solutions.</li>
</ul>
Technical Skills:
Proficiency in programming languages including Python and Java.
Experience developing and maintaining web interfaces utilizing modern frameworks and technologies (e.g., React, Angular, or similar).
Strong knowledge and hands-on experience working with PostgreSQL databases, including database modeling, SQL querying, performance tuning, and data migration.
 
Preferred Qualifications:
Experience gathering and documenting system requirements, creating system specifications, and performing impact analyses.
Familiarity with report automation methodologies and software development lifecycle (SDLC).
Excellent communication and analytical problem-solving skills, with the ability to liaise effectively between business stakeholders and technical teams.
 
Benefits:
<ul>
<li>Potomac Haven covers 70% of our full-time employee;s health insurance premiums (medical, dental, vision) through CareFirst, a Blue Cross Blue Shield health plan</li>
<li>Simple IRA and corporate match</li>
<li>Educational, training, and certification assistance</li>
<li>Complementary short- and long-term disability insurance</li>
<li>Paid time off</li>
</ul>
Work Schedule:
<ul>
<li>Onsite or via Telework if work permits and is approved by the customer</li>
<li>8-hour shift during normal business hours of 8 am – 5 pm EST</li>
<li>Monday to Friday</li>
</ul>
More about Potomac Haven: We are an award-winning information technology and professional services firm. We help our federal customers achieve their goals by providing diverse, multi-talented and dedicated professionals to fulfill their mission. Our customers include Bureau of Industry and Security, DoD Washington Headquarter Services, U.S. Air Force, U.S. Coast Guard, U.S AID, Consumer Financial Protection Bureau (CFPB), Bureau of Ocean Energy Management (BOEM), General Services Administration (GSA), Centers for Disease Control and Prevention (CDC) and Administration for Children and Families (ACF) among others.

Data Analyst

<h3>Job Description</h3>
Job Description Volt is immediately hiring a Post Market/Data Analyst&nbsp;with a well-known industry leader in&nbsp;Maplewood, MN.&nbsp; As a Post Market/Data Analyst you will: 
<ul>
<li>Follow generally defined data procedures.</li>
<li>Assume responsibility for conducting assigned, well-defined technical tasks within an area of technical specialty at a project level.</li>
<li>Interact with other personnel to develop a network of resources to facilitate completion of assignments.</li>
<li>Document experimental-data/observations in technical notebooks and prepare reports to communicate results to the appropriate technical community.</li>
<li>May also be required to provide technical supervision/management of other technical worker</li>
</ul>
This is a first shift position. Estimated Duration up to 24 months. The ideal candidate will have: 
<ul>
<li>Exceptional skills in Excel, or PLM&nbsp; software</li>
<li>Be detail oriented</li>
<li>Experience using Data and systems</li>
<li>Familiarity with Dental products would be plus</li>
<li>Bachelor's Degree in any field</li>
</ul>
&nbsp;Pay Rate:&nbsp;$25.19 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Qualified candidates should&nbsp;APPLY NOW&nbsp;for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Benefits:&nbsp;Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&amp;D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). Volt&nbsp;is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email <a href="mailto:hr_dept@volt.com" target="_blank">hr_dept@volt.com</a> or call (866) 898-0005. Please indicate the specifics of the assistance needed. Volt&nbsp;does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.&nbsp; The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Post Market/Data Analyst

<h3>Job Description</h3>
Job DescriptionDescription:
Our next hire needs to develop innovative and performant pieces of code, take the risks to get across the finish line, have the intellectual curiosity to learn new tools and contribute to advanced software / technical problems in an agile environment while supporting different product communities that are seeking to lift / build / deploy into the cloud. Come ready to work alongside other incredibly smart developers and navigate our software ecosystem to make secure and scalable applications, come build new tools and processes with us!
 
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. 
Rate: $70 - $75 / hr. w2

 Responsibilities:
<ul>
<li>Develop new applications / containerized pieces of code for AWS EKS systems</li>
<li>Modify existing Python services and convert them into Golang services</li>
<li>Work across full cloud stack ecosystem (AWS's IAM / Network components), Docker, </li>
<li>Deploy alongside testing / devops / automation professionals with Terraform/Cloudformation/Git OPS/ ArgoCD</li>
<li>Act as a senior / principal consultant, and be willing to encourage / mentor junior developers around you</li>
</ul>
 
 Experience Requirements:
10+ years of progressive software engineering experience required
 Education Requirements:
Bachelors Degree required
 
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range. W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality. Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact <a href="mailto:InfoSec@eliassen.com" target="_blank">InfoSec@eliassen.com</a>.
About Eliassen Group:

Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk &amp; compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

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