<h3>Job Description</h3>
Job Description
 
TITLE: 
Quality Assurance Manager 
OVERVIEW: 
Providing compassion and care isn’t just our profession at PHRI, it’s our passion…and culture. We care for the clients that we serve. We listen to them and provide the support that they need to enable them to live comfortable and fulfilling lives. Our drive is to restore hope and healing to the community. We are looking for mission driven professionals who want to join a transformational company with a big heart and make a difference in the community. 
Currently serving over 1,500 patients in two different states and looking to grow to over 10,000 patients in 5 states, over the next 3-5 years. Its focus is advocating and implementing integrated care model approach to underserved population undergoing behavioral health related issues. 
REPORTS TO: 
CLASSIFICATION: 
DATE APPROVED: 
July 2025 
LOCATION: 
Washington D.C. 
FTE 
1.0 
ENVIRONMENT/PHYSICAL DEMANDS 
Standard Office / Sit, stand, walk, lift 15 lbs 
 
POSITION SUMMARY: 
The Quality Assurance (QA) Manager ensures that PHRI’s programs and services meet high standards of quality, safety, and compliance. This role is responsible for managing quality assurance systems, conducting audits, analyzing performance metrics, and developing continuous improvement initiatives. The QA Manager works cross-functionally with leadership and clinical teams to maintain accreditation standards (e.g., CARF, The Joint Commission), promote evidence-based practices, and foster a culture of accountability. 
DUTIES AND RESPONSIBILITIES 
<ul>
<li>Develop and oversee the implementation of PHRI’s quality assurance and performance improvement (QAPI) program.</li>
<li>Conduct regular internal audits, file reviews, and compliance checks to monitor adherence to regulatory standards.</li>
<li>Analyze program performance data to identify trends, risks, and opportunities for improvement.</li>
<li>Coordinate quality-related trainings for staff, including documentation standards and clinical best practices.</li>
<li>Lead incident reviews and root cause analysis efforts, ensuring timely corrective actions are taken.</li>
<li>Prepare for and support external accreditation and licensing audits.</li>
<li>Collaborate with program leaders to implement quality benchmarks and outcome measures.</li>
<li>Create and maintain quality dashboards and reports for executive leadership.</li>
<li>Serve as the primary liaison with accrediting bodies and regulatory agencies.</li>
</ul>
EXPERIENCE AND QUALIFICATIONS 
<ul>
<li>Bachelor’s degree in healthcare, social work, public health, or a related field required; master’s degree preferred.</li>
</ul>
<ul>
<li>5+ years of quality assurance, compliance, or performance improvement experience in a behavioral health or healthcare setting.</li>
<li>Working knowledge of CARF, The Joint Commission, Medicaid/Medicare compliance, HIPAA, and 42 CFR Part 2.</li>
<li>Experience with EMR systems and data analytics tools.</li>
<li>Strong organizational, analytical, and communication skills.</li>
<li>Proficiency in MS Office applications (Word, Outlook, Excel, Adobe) and various business software.</li>
<li>Legally authorized to work in the U.S.A.</li>
</ul>
COMPETENCIES: 
<ol>
<li>Simplify complex issues; breaking down big problems into smaller, manageable tasks, and identifying the key priorities that will have the biggest impact on the business</li>
<li>Delegate effectively; giving clear direction, setting expectations, and providing the necessary resources and support to help their teams succeed</li>
<li>Predict future trends and challenges, staying up-to-date on industry developments, monitoring market trends, and seeking out new opportunities for growth and innovation.</li>
<li>Systemize processes; identifying and eliminating inefficiencies, establishing clear workflows and procedures, and ensuring that everyone in the organization is aligned around the same goals.</li>
<li>Structure organization for growth; defining clear roles and responsibilities, establishing a clear chain of command, and creating a culture of accountability and transparency.</li>
</ol>
AAP/EEO STATEMENT: 
It is the policy of Prestige Healthcare Resources, Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Prestige Healthcare Resources, Inc. will provide reasonable accommodation for qualified individuals with disabilities.

Quality Assurance Manager

<h3>Job Description</h3>
Job DescriptionDescription:
Client Solution Architects (CSA) is currently seeking a Cyber Security Engineer to support our program at Fort Indiantown Gap, PA. 
 
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
 
This position is contingent on contract award. 
 
How Role will make an impact: 
<ul>
<li>Maintains the appropriate operational security posture and documentation for MCTSP information systems </li>
<li>Implementing DoD, Army, ARNG, and MCTSP information security policies </li>
<li>Creating and implementing POA&amp;M in response to vulnerabilities identified during risk assessments, audits, and inspections </li>
<li>RMF document and artifact management </li>
<li>Managing and tracking the IAVM system </li>
<li>Physical and environmental protection, access control, incident handling, security training, vulnerability and compliance management, configuration management, and assistance in the development of security policies and procedures. </li>
</ul>
Requirements:
What you’ll need to have to join our award-winning team: 
<ul>
<li>Clearance: Must possess and maintain an active Secret Clearance. </li>
<li>Bachelor’s degree in Cyber Security or related field or associate degree and 5 years of specialized experience. </li>
<li>IAT II Certification </li>
<li>3 years’ experience in assessing and mitigating risk for networks and systems utilized in LVC and integrated training environments that include simulations that stimulate Army C2 Systems. </li>
<li>3 years’ experience planning architectures for LVC and integrated training environments and for stimulation of Army Mission Command Systems in support of Division and Above training events and distributed exercises; </li>
<li>5 years’ experience with military training and training support; experience designing and supporting distributed, simulation-supported exercises </li>
</ul>
 
Why You’ll Love this Job: 
<ul>
<li>Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. </li>
<li>You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. </li>
<li>Daily opportunities to develop new skills </li>
<li>Team environment </li>
</ul>
What We Can Offer You: 
<ul>
<li>Compensation </li>
<li>Health &amp; Wellbeing </li>
<li>We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. </li>
<li>Personal &amp; Professional Development </li>
<li>We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. </li>
<li>Diversity, Inclusion &amp; Belonging </li>
<li>We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. </li>
<li>Benefits </li>
<li>Healthcare (medical, dental, vision, prescription drugs) </li>
<li>Pet Insurance </li>
<li>401(k) savings plan </li>
<li>Paid Time Off (PTO) </li>
<li>Holiday pay opportunities </li>
<li>Basic life insurance </li>
<li>AD&amp;D insurance </li>
<li>Company-paid Short-Term and Long-Term Disability </li>
<li>Employee Assistance Program </li>
<li>Tuition Support Options </li>
<li>Identity Theft Program </li>
</ul>

Cyber Security Engineer

<h3>Job Description</h3>
Job DescriptionDescription:
Client Solution Architects (CSA) is currently seeking a System Engineer MCIS to support our program at Fort Indiantown Gap, PA
 
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
 
This position is contingent upon contract award.
How Role will make an impact: 
<ul>
<li>Provides system administration and security technical support for training event and exercise end-user items associated with MCIS systems, </li>
<li>Government mandated information system infrastructure systems and services, and/or exercise Information System (IS) devices. Cross-trained on simulation systems </li>
</ul>
Requirements:
What you’ll need to have to join our award-winning team:
<ul>
<li>Clearance: Must possess and maintain an active Secret Clearance. </li>
<li>Bachelor’s Degree in engineering, science, mathematics, or a related field </li>
<li>IAT II Certification </li>
<li>4 years’ experience within the past 10 years in planning advanced computer system architectures, supervising implementation of communication systems, and integration of computer systems and interfaces in distributed architectures; </li>
<li>4 years' experience within the past 10 years operating and maintaining infrastructures that include network engineering, Linux and Windows system administration, and storage engineering solutions; </li>
<li>3 years' of experience with U.S. Army MCIS. </li>
</ul>
 
Why You’ll Love this Job: 
<ul>
<li>Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. </li>
<li>You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. </li>
<li>Daily opportunities to develop new skills </li>
<li>Team environment </li>
</ul>
What We Can Offer You: 
<ul>
<li>Compensation </li>
<li>Health &amp; Wellbeing </li>
<li>We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. </li>
<li>Personal &amp; Professional Development </li>
<li>We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. </li>
<li>Diversity, Inclusion &amp; Belonging </li>
<li>We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. </li>
<li>Benefits </li>
<li>Healthcare (medical, dental, vision, prescription drugs) </li>
<li>Pet Insurance </li>
<li>401(k) savings plan </li>
<li>Paid Time Off (PTO) </li>
<li>Holiday pay opportunities </li>
<li>Basic life insurance </li>
<li>AD&amp;D insurance </li>
<li>Company-paid Short-Term and Long-Term Disability </li>
<li>Employee Assistance Program </li>
<li>Tuition Support Options </li>
<li>Identity Theft Program </li>
</ul>

System Engineer MCIS

<h3>Job Description</h3>
Job Description
Job Description: Please Note: 
<ul>
<li>It's 100% Onsite position. </li>
<li>Selected candidate must be willing to work on-site in Woodlawn, MD, 5 days a week </li>
</ul>
Key Required Skills: 
<ul>
<li>Strong experience with Apache Kafka, Confluent Kafka (Preferred), Kafka Streams API, Java, REST API development, Spring Framework, Spring Boot, and Agile Development Practices </li>
</ul>
Position Description: 
<ul>
<li>Design and develop applications using Kafka, Java, REST API and spring boot </li>
<li>Mentor Junior staff </li>
<li>Collaborate with product design and engineering teams to develop an understanding of needs. </li>
<li>Attend all Agile ceremonies. </li>
</ul>
Requirements
Skills Requirements: Basic Qualifications 
<ul>
<li>Bachelor's degree in computer science, Mathematics, Engineering, or a related field </li>
<li>Masters or Doctorate degree may substitute for required experience </li>
<li>Hands on experience with Apache Kafka and confluent Kafka </li>
<li>10+ years of experience with programming and designing software with Java </li>
<li>8+ years of experience on an Agile development team, preferable Scaled Agile Framework (SAFe) </li>
<li>Must be able to obtain and maintain a Public Trust. Contract requirement. </li>
</ul>
Required Skills 
<ul>
<li>Strong design and development experience with Kafka and Kafka Stream Processing technologies. </li>
<li>Experience developing an event streaming pipeline, via Confluent Kafka, which includes a listener. </li>
<li>Extensive Design and Programming skills in Java and JEE technologies. </li>
<li>Strong experience working with RESTFUL API </li>
<li>Extensive development skills using latest Spring Boot and Spring Security Experience. </li>
<li>Experience architecting and deploying cloud-native applications onto Amazon Web Services (AWS) or similar. </li>
<li>Experience identifying requirements, researching options, designing and implementing solutions at a leadership level on project work. </li>
<li>Experience with modern development software, tools, and methodologies; Jenkins, Git/BitBucket, Jira, Nexus, Maven, Jenkins, OpenShift, UrbanCode Deploy. </li>
<li>Experience working on Agile projects and understanding Agile terminology. </li>
<li>Excellent communication and written skills. </li>
<li>Experience with Web Services Technologies like JSON. </li>
</ul>
Desired Skills 
<ul>
<li>Experience with the implementation of Section 508 standards for Web Applications. </li>
<li>Exposure to writing Technical White Papers and systems design documents. </li>
<li>Prior experience with federal or state governments IT projects. </li>
</ul>
 Education: 
<ul>
<li>Bachelor's degree with 7+ years of experience </li>
<li>Must be able to obtain and maintain a Public Trust. Contract requirement.</li>
</ul>

Senior Kafka Developer with Java

<h3>Job Description</h3>
Job DescriptionDescription:
Client Solution Architects (CSA) is currently seeking a Network Engineer to support our program at Fort Indiantown Gap, PA.
 
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
 
This position is contingent upon contract award.
How Role will make an impact: 
<ul>
<li>Supports the development of Enterprise Network Architecture. </li>
<li>Performs set up, monitoring, maintenance, and troubleshooting for LAN/WAN, encryption, DNS, DHCP, Firewall, security, software defined network (SDN), voice, video, data, collaboration, and Cloud components. </li>
</ul>
Requirements:
What you’ll need to have to join our award-winning team: 
<ul>
<li>Clearance: Must possess and maintain an active Secret Clearance. </li>
<li>Bachelor’s Degree in Network Management or a related field; 10 years of recent network engineering or similar experience may be substituted in lieu of a Bachelor’s Degree </li>
<li>IAT II </li>
<li>6 years’ experience in Network architecture design </li>
<li>6 years’ experience troubleshooting and maintaining server platforms and network devices, to include firewall configuration. </li>
</ul>
 
 
Why You’ll Love this Job: 
<ul>
<li>Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. </li>
<li>You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. </li>
<li>Daily opportunities to develop new skills </li>
<li>Team environment </li>
</ul>
What We Can Offer You: 
<ul>
<li>Compensation </li>
<li>Health &amp; Wellbeing </li>
<li>We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. </li>
<li>Personal &amp; Professional Development </li>
<li>We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. </li>
<li>Diversity, Inclusion &amp; Belonging </li>
<li>We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. </li>
<li>Benefits </li>
<li>Healthcare (medical, dental, vision, prescription drugs) </li>
<li>Pet Insurance </li>
<li>401(k) savings plan </li>
<li>Paid Time Off (PTO) </li>
<li>Holiday pay opportunities </li>
<li>Basic life insurance </li>
<li>AD&amp;D insurance </li>
<li>Company-paid Short-Term and Long-Term Disability </li>
<li>Employee Assistance Program </li>
<li>Tuition Support Options </li>
<li>Identity Theft Program </li>
</ul>

Network Engineer

<h3>Job Description</h3>
Job Description
Location: Hybrid (must live locally to Newington, NH office)
Position Summary: 
The Help Desk Engineer is a critical, reactive role that is responsible for supporting the day-to-day technical requests of our managed services clients. We are seeking a highly motivated resource with exceptional communication, troubleshooting and time-management skills to resolve tickets effectively. The Help Desk team is comprised of Tier I, II &amp; III resources, creating a well-rounded and supportive environment with opportunity for growth. This role is both fast paced and rewarding, and the ideal resource will be accountable with a positive mindset, strong work ethic and interpersonal skills.
Primary Responsibilities:
<ul>
<li>Participate in daily team huddles from 8:30am- 8:40am and Friday Noise Reduction meetings from 8:00am- 8:30am.</li>
<li>Manage Help Desk ticket queue for new requests and respond to various statuses to meet or exceed Service-level agreements (SLAs) and performance expectations.</li>
<li>Provide technical support to clients via phone, email, and in-person using our PSA, ConnectWise Manage.</li>
<li>Troubleshoot and resolve issues related to hardware, software, and networking, including Active Directory.</li>
<li>Use our remote access tools such as ConnectWise Control and Splashtop to provide remote support.</li>
<li>Use our RMM tool, Datto RMM to maintain and monitor client systems.</li>
<li>Work with Microsoft 365 for email systems.</li>
<li>Communicate with third-party software and hardware vendors.</li>
<li>Collaborate with other members of the team to resolve complex issues and escalate to Team Lead and/or senior level engineers as necessary.</li>
<li>Document technical procedures, configurations, and troubleshooting steps to maintain an accurate and up-to-date knowledge base and support materials.</li>
<li>Collaborate with team to identify opportunities for process improvement to maximize productivity and client experience.</li>
<li>Document all support interactions including troubleshooting steps and resolutions in our ticketing system, ConnectWise Manage; 8 hours of time must be documented per day.</li>
<li>Participate in on-call rotation for after-hours support; rotation is approximately every other month, for an entire week, outside of business hours which are Monday- Friday from 8:30am- 5:00pm. Additional compensation is provided.</li>
<li>Stay informed about industry trends and technological advancements to continuously improve technical solutions.</li>
</ul>
The Help Desk Engineer must live locally to the Daystar office in Newington, NH and be available to travel within approximately 50-mile for onsite appointments as necessary.
Qualifications:
<ul>
<li>
Minimum of 1 year experience in a Help Desk or technical support role.
</li>
<li>
Strong knowledge of Windows and Mac operating systems, as well as Microsoft Office and other business applications.
</li>
<li>
Understanding of networking concepts and protocols, including TCP/IP, DNS, DHCP, and VPN.
</li>
<li>
Experience with remote support tools such as ConnectWise Control, TeamViewer, or LogMeIn.
</li>
<li>
Experience with Active Directory and Windows Servers.
</li>
<li>
Familiarity with ticketing systems such as ConnectWise Manage, Halo, Autotask, or Zendesk.
</li>
<li>
Excellent written and verbal communication skills, with the ability to build and maintain relationships with clients and be able to articulate ideas clearly and concisely.
</li>
<li>
Ability to work independently and collaboratively as a team member to meet or exceed team goals.
</li>
<li>
Possess a positive attitude, a strong work ethic, and a willingness to learn and grow with the role.
</li>
<li>
Maintains a high level of integrity including the ability to handle extremely sensitive and confidential information.
</li>
</ul>
DAYSTAR VALUES
Our Why: To positively impact and empower people, process, and organizations.
INTEGRITY
<ul>
<li>We own our performance and follow process.</li>
<li>We respect others' time.</li>
<li>We are reliable and do what we say we will do.</li>
<li>We do the right thing even when it is hard.</li>
<li>We communicate with honesty and transparency.</li>
</ul>
EMPOWERMENT
<ul>
<li>We respond to mistakes without blame but with a growth-mindset.</li>
<li>We seek to learn from our mistakes.</li>
<li>We will share our knowledge to help others grow.</li>
<li>We take the initiative to grow professionally.</li>
<li>We will coach / guide teammates instead of taking over.</li>
</ul>
BALANCE
<ul>
<li>We proactively support and manage work-load spikes.</li>
<li>We will encourage all employees to take time off.</li>
<li>We will cultivate healthy boundaries to support work / personal balance.</li>
<li>We utilize / develop healthy habits to reduce stress.</li>
</ul>
EXCELLENCE
<ul>
<li>We follow and improve process and documentation.</li>
<li>We create the best possible client experience.</li>
<li>We cultivate optimism and focus on positive interactions and outcomes.</li>
<li>We look for ways to innovate, improve process, and create efficiency.</li>
</ul>
PARTNERSHIP
<ul>
<li>We listen to understand and meet our client’s needs.</li>
<li>We actively look for opportunities to help our team.</li>
<li>We look for ways to support and recognize our partners.</li>
<li>We face conflict in a productive and empathetic way.</li>
<li>We work as ONE in every (partner) engagement.</li>
</ul>
Company DescriptionDaystar is a managed services provider and technology alignment integrator for small to midsized businesses. Because all businesses deserve smart, secure, and reliable technology support and guidance, we developed a business-aligned IT support platform, Daystar Direct. Our service helps businesses grow, create new efficiencies, and reduce cyber security risks. Daystar exists to help small to mid-sized businesses succeed. After two decades in the technology industry, we understand the dynamics of change. We embrace it and hope to help others in their journey as well. Located in Newington, NH, Daystar was founded in 2000. The company is family-owned and operated by brothers Keith, Dan, and Eric Bamford. For more information on Daystar, please visit <a href="http://www.daystarinc.com" target="_blank">www.daystarinc.com</a>. 
<h3>Company Description</h3>
Daystar is a managed services provider and technology alignment integrator for small to midsized businesses. Because all businesses deserve smart, secure, and reliable technology support and guidance, we developed a business-aligned IT support platform, Daystar Direct. Our service helps businesses grow, create new efficiencies, and reduce cyber security risks. \r\n\r\nDaystar exists to help small to mid-sized businesses succeed. After two decades in the technology industry, we understand the dynamics of change. We embrace it and hope to help others in their journey as well.\r\n\r\nLocated in Newington, NH, Daystar was founded in 2000. The company is family-owned and operated by brothers Keith, Dan, and Eric Bamford. For more information on Daystar, please visit <a href="http://www.daystarinc.com" target="_blank">www.daystarinc.com</a>.

IT Help Desk Engineer

<h3>Job Description</h3>
Job DescriptionDescription:
Client Solution Architects (CSA) is currently seeking a NST/Cyber Security Lead to support our program at Fort Indiantown Gap, PA.
 
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
 
This position is contingent upon contract award.
 
How Role will make an impact:
<ul>
<li>Acts as the overall communications architect and network team manager for the MTC. </li>
<li>Designs, plans, implements, and oversees classified and unclassified MTC networks, both WAN and LAN, that support voice, data, and video services for exercises and events. </li>
<li>Manages MTC integration and use of networks owned and managed by external organizations, including NIPR, SIPR, CENTRIXS, tactical networks, and other networks as required. </li>
<li>Coordinates network design requirements, and responsibilities with other MTCs and training sites, training units, and external network and communications organizations. </li>
<li>Designs and establishes network architecture, coordinates network plans, configures network </li>
</ul>
Requirements:
What you’ll need to have to join our award-winning team: 
<ul>
<li>Clearance: Must possess and maintain an active Secret Clearance. </li>
<li>Bachelor’s degree in network management or a related field. </li>
<li>IAT II </li>
<li>Minimum of 8 years’ experience in network architecture design, implementation, and management; possess experience in advanced planning, troubleshooting and maintenance skills on the Microsoft server platform and Cisco router, switch, and firewall configuration and SONET configuration/architecture.</li>
<li>A strong understanding of technology integration and information flow including LAN/WAN, firewalls, security, storage, and backup methodologies. </li>
<li>Experience with specific product lines (Cisco, Fujitsu, Hewlett Packard, and Tripwire), understand the RMF Assess and Authorize process and Cyber Security requirements. </li>
</ul>
 
Why You’ll Love this Job: 
<ul>
<li>Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. </li>
<li>You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. </li>
<li>Daily opportunities to develop new skills </li>
<li>Team environment </li>
</ul>
What We Can Offer You:
<ul>
<li>Compensation </li>
<li>Health &amp; Wellbeing </li>
<li>We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. </li>
<li>Personal &amp; Professional Development </li>
<li>We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. </li>
<li>Diversity, Inclusion &amp; Belonging </li>
<li>We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. </li>
<li>Benefits </li>
<li>Healthcare (medical, dental, vision, prescription drugs) </li>
<li>Pet Insurance </li>
<li>401(k) savings plan </li>
<li>Paid Time Off (PTO) </li>
<li>Holiday pay opportunities </li>
<li>Basic life insurance </li>
<li>AD&amp;D insurance </li>
<li>Company-paid Short-Term and Long-Term Disability </li>
<li>Employee Assistance Program </li>
<li>Tuition Support Options </li>
<li>Identity Theft Program </li>
</ul>

NST/Cyber Security Lead

<h3>Job Description</h3>
Job Description
Desktop Support Technician
• 8-5 Monday-Friday, no on call
• Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
• Desktop and Network Support
• Ability to setup, configure and add all hardware.
• Assist Corporate Desk Side Support technicians with large IMAC’s.
• Documents, maintains, upgrades or replaces hardware and software systems.
• Supports and maintains user account information including rights, security and systems groups.
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Determines and recommends which products or services best fit the customers' needs.
• Imaging and image recovery
• Experience doing break / fix repairs on desktops, laptops
• Install / Re-install various software packages and updates
• WiFi and VPN connections; Support of wireless devices
• GREAT Customer Service skills
Company DescriptionWe are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation 
<h3>Company Description</h3>
We are committed to delivering exceptional services and professionals with proven work ethics and processes.\r\nProvide an exceptional client experience\r\nDeliver on our commitments\r\nBuild trust by thinking and acting with integrity\r\nCreate an environment that inspires innovation

Desktop Support Technician II

<h3>Job Description</h3>
Job Description
Bachelor of Science in Computer Engineering or equivalent is preferred. Eight (8) or more years of experience with an emphasis on Networking protocols and standards, a Global Industrial Cyber-Security Professional (GICSP) certification, and have a strong background in troubleshooting network and other systems communications.

<h3>Job Description</h3>
Job DescriptionSalary: $100,000 - $150,000 DOE 
Mission:
Achieving excellence through discipline, innovation, and the growth of our employee-owners, creating lasting value with our business partners.
 
Our Core Values:
<ul>
<li>Safety -The principle that shapes our culture, values, and resolve. </li>
<li>Vision - Driving excellence through innovation and employee growth. </li>
<li>Transparency - We cultivate an environment of collaboration, accountability, and trust.</li>
<li> Longevity -Lasting partnerships through consistent, exceptional, and tailored performance.</li>
<li>Ownership -Our shared success reflects the commitment and discipline of our employee-owners.</li>
</ul>
Position Summary:
The Senior Project Superintendent is responsible for providing oversight of all field activities, including organization, management, and execution of work, as well as leading, motivating, and overseeing all aspects of the planning, implementation, and completion of electrical projects.
 
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities of this position include, but are not limited to, the following:
<ul>
<li>Monitor the work of the superintendents to ensure that the project is constructed in accordance with the construction documents, budget, and schedule</li>
<li>Ensure that the Short Interval Construction schedule is properly utilized to control job costs</li>
<li>Establish a good relationship with the general contractor</li>
<li>Provide technical assistance, i.e. interpretation of drawings, recommending construction methods and equipment, etc., as required</li>
<li>Assist Project Managers in developing and implementing project procedures, working documents, standards, etc.</li>
<li>Ensure with superintendents that all on-site personnel comply with project procedures, work rules, etc</li>
<li>Document all violations, notify Project Management, and recommend/implement corrective actions as required</li>
<li>Maintain familiarity with plans, specifications, scope, and contract</li>
<li>Attend job scheduling and coordination meetings as required to observe and monitor and detect any potential problems that may be developing</li>
<li>Monitor and document the progress of the job as required</li>
<li>Direct or implement solutions to ensure the project is being constructed within budget</li>
<li>Support superintendents with current and accurate information as required</li>
<li>Assist superintendents in establishing an action plan for maximizing the quantity and quality of work performed</li>
<li>Track the materials to know which materials are on-site, on order, or back-ordered</li>
<li>Determine an action plan for any critical items which are on back-order</li>
<li>Ensure job site housekeeping is in compliance with contract requirements</li>
<li>Monitors discipline construction productivity, progress, and cost and reports to Supervisor Apply knowledge of National Electrical Codes as needed</li>
<li>Assist with electrical system installation, troubleshooting and repair as needed Ensure all installations meet quality and electrical code standards</li>
<li>Monitor and resolve matters relating to work procedures, complaints, damages, accidents, and delays</li>
<li>Confer with Superintendent and technical personnel, other departments, and contractors to resolve problems and coordinate activities</li>
<li>Ensure all company safety measures and regulations are followed and enforce the use of safety equipment when required</li>
<li>Participate in safety/incident investigations and reviews</li>
<li>Participate in the review and processing of contracts for construction with general contractors with emphasis on work scope</li>
<li>Participate in project turnover, project startup, and project percent complete meetings</li>
<li>Participate in the preparation of the project closeout package and turnover with the general contractor</li>
<li>Participate in the Tri-City close-out meeting </li>
</ul>
Other Duties as Assigned: 
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. In addition, duties, responsibilities, and activities may change at any time with or without notice. 
Experience and Education: 
Required:
<ul>
<li>Knowledge of basic mathematical operations and calculations (e.g., addition, subtraction, multiplication, division, percentages, order of operations) to calculate labor, materials, and/or cost estimates for projects and work orders, etc</li>
<li>Working knowledge of National Electrical Codes</li>
<li>Must have the ability to effectively read, write and communicate in the English language at a 12th-grade level</li>
<li>Four (4) years Engineering Degree and a minimum of eight (8) years of construction management and/or craft supervision experience in similar facility construction or an equivalent combination of education, training, and experience</li>
<li>Active Florida Journeyman or Master Electrician License</li>
<li>Thorough knowledge of all aspects of construction (technology, equipment, methods), negotiations, engineering, cost control schedules, and safety</li>
<li>Knowledge of basic mathematical operations and calculations (e.g., addition, subtraction, multiplication, division, percentages, order of operations) to calculate labor, materials, and/or cost estimates for projects and work orders, etc</li>
<li>Expert working knowledge of National Electrical Codes</li>
<li>Must have excellent communication skills, strong leadership skills, and a strong safety background</li>
<li>Proficient in Microsoft Office suite of products (Outlook, Excel, Word, etc.)</li>
<li>Must have the ability to effectively read, write and communicate in the English language at a 12th-grade level</li>
<li>Must possess a valid Florida Driver's license in good standing to meet the company's driving requirements</li>
<li>High School Diploma or GED </li>
</ul>
Preferred:
<ul>
<li>Bilingual</li>
<li>Four plus (4+) years as a commercial electrician</li>
<li>Intermediate experience with AccuBid, Bluebeam, Autodesk, Raken, and Plangrid</li>
<li>OSHA 30 </li>
</ul>
Supervisory Responsibilities:
This position directly supervises employees and carries out supervisory responsibilities in accordance with the organization's policies, procedures, and applicable laws. 
<ul>
<li>Responsibilities include training employees, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems. </li>
</ul>
 
Personal Attributes:
<ul>
<li>Is in support of our Mission Statement and Core Values</li>
<li>Is honest and has the highest integrity</li>
<li>Sets the example for others and is above reproach</li>
<li>Ability to cope with job pressures in a constantly changing environment</li>
<li>Excellent interpersonal skills </li>
<li>Highly self-motivated</li>
<li>Extremely detail-oriented</li>
<li>Positive and professional demeanor</li>
<li>Ability to work effectively and efficiently under time constraints and job responsibility pressure, and stress</li>
<li>Strong problem-solving and critical-thinking skills</li>
<li>Can handle and manage confidential information</li>
</ul>
 
Physical Demands &amp; Work Environment:
<ul>
<li>Occasionally exposed to a variety of extreme conditions at construction job sites. </li>
<li>This job operates in an indoor professional office or job site environment. May work outside in heat/cold, wet/humid, and dry/arid conditions. </li>
<li>Employees may be exposed to fumes, airborne particles, moving mechanical parts, and vibration. In addition, the employee may occasionally be exposed to various extreme conditions at different work locations. </li>
<li>Employees will be exposed to moderate noise (i.e., business office with computers, phones, printers, and light foot traffic). </li>
<li>While performing the duties of this job, the employee is regularly required to talk and hear. This position is occasionally active and may require standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing throughout the day. </li>
<li>Must be able to move objects that weigh 25 pounds. </li>
<li>Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. </li>
<li>This position routinely uses standard office equipment such as computers, phones, photocopiers/printers, filing cabinets, and fax machines. </li>
</ul>
Position Type, Expected Hours of Work, and Travel:
This is a full-time position. Days and hours of work vary but equate to 40 hours per week. Occasional evening and weekend work may be required as job duties demand. 
Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.
Equal Employment Opportunity Statement:
Tri-City provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
EOE/APP/DRUG-FREE WORKPLACE
Company DescriptionAn employee-owned company Tri-City has provided a level of personal attention, professional experience, timely performance, and genuine value for over sixty (60) years. We have become Florida’s electrical construction industry standard for excellence. It takes a talented, hard-working, and innovative team to make our company successful. Tri-City’s growth and success is determined by our employees. We want to get the right talent in the right position and encourage personal growth and development within the company. Explore our open positions and see where you can fit in! "To do more than is expected for client, project and community" - That's Tri-City! Our Core Values Talent- The “right” people are our greatest asset. The future of our organization lies in the hands and capabilities of our employees. Results- We hold ourselves to the highest standards in the industry. As a result of this, we deliver what we promise while exceeding expectations. Integrity- Trust &amp; respect is earned. We are honest, respectful, and transparent in all of our interactions with our employees, clients, and vendors. 
<h3>Company Description</h3>
An employee-owned company Tri-City has provided a level of personal attention, professional experience, timely performance, and genuine value for over sixty (60) years. We have become Florida’s electrical construction industry standard for excellence. \r\n\r\nIt takes a talented, hard-working, and innovative team to make our company successful. Tri-City’s growth and success is determined by our employees. We want to get the right talent in the right position and encourage personal growth and development within the company. Explore our open positions and see where you can fit in!\r\n\r\n"To do more than is expected for client, project and community" - That's Tri-City!\r\n\r\nOur Core Values\r\nTalent- The “right” people are our greatest asset. The future of our organization lies in the hands and capabilities of our employees. \r\nResults- We hold ourselves to the highest standards in the industry. As a result of this, we deliver what we promise while exceeding expectations.\r\nIntegrity- Trust &amp; respect is earned. We are honest, respectful, and transparent in all of our interactions with our employees, clients, and vendors.

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