<h3>Job Description</h3>
Job Description
Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than 17 years of support to stakeholders across the federal government, with established and growing capabilities across Intelligence, Analytics, Engineering, Mission Support, and Communications disciplines. Founded in 2008, our mission is to transform the way our customers approach constantly changing and complex problem sets by bringing to bear the latest in technology and the highest caliber of talent.
Headquartered in Washington, DC's historic Dupont Circle neighborhood, Barbaricum also has a corporate presence in Tampa, FL, Bedford, IN, and Dayton, OH, with team members across the United States and around the world. As a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support. Through all of this, we have built a vibrant corporate culture diverse in expertise and perspectives with a focus on collaboration and innovation. Our teams are at the frontier of the Nation's most complex and rewarding challenges. Join our team.
We are seeking talented operations and intelligence professionals experienced in the Palantir platform to join our team. As a Field Service Representative (FSR) Analyst, you will be on the front lines assisting Palantir's implementation teams to support and strengthen the unique partnerships with Palantir's client's user base. You will work side-by-side with analysts to train and mentor users, troubleshoot technical issues, develop new Palantir use cases, all while solving unique and challenging problems. This may take the form of embedding with users across the world as well as downloading your insights directly with Palantir team members in our offices. Lastly, you will help facilitate collaboration across a global enterprise while ensuring our customers' continued success. Come help solve the world's hardest problems.
Core Responsibilities
<ul>
<li>Provide desk-side training to analysts.</li>
<li>Train analysts/operators in a classroom setting.</li>
<li>Staff the Help Desk: respond to user requests and work with the Palantir engineering team to troubleshoot issues.</li>
<li>Provide feedback to the Palantir engineering team about product.</li>
</ul>
What We Value
<ul>
<li>Experience fusing intelligence capabilities in support of operations.</li>
<li>Information management experience including data analysis and data integration.</li>
<li>Technical background with working knowledge of HTML, Ruby, Python and/or Java, Microsoft Excel as well hardware, networks, and server administration.</li>
<li>Prior experience with Palantir Gotham required. Additional experience with Palantir Gaia and Palantir Foundry is a plus.</li>
<li>Strong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy-to-understand manner.</li>
<li>Ability to travel domestically and internationally 25% of the time.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Strong knowledge of Excel.</li>
<li>Military/Special Operation/Law Enforcement experience is a plus.</li>
</ul>
Requirements
<ul>
<li>(As required by U.S. Government contract) U.S. citizenship</li>
<li>(As required by U.S. Government contract) TS/SCI clearance eligibility</li>
</ul>
EEO Commitment
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

Intelligence Operations Integrator

<h3>Job Description</h3>
Job DescriptionAbout VivSoft: VivSoft is a mission-driven technology company specializing in Cloud, DevSecOps, Artificial Intelligence, and Digital Experience. We are a diverse team of innovators focused on creating open, scalable, and automated solutions that drive digital transformation in the federal space. Our work culture fosters collaboration, creativity, and continuous learning. Job Summary: We are seeking a skilled&nbsp;Test Automation Engineer&nbsp;to support a federal modernization effort by implementing robust automated testing and DevSecOps practices. In this role, you’ll design and manage CI/CD-integrated testing pipelines to ensure software quality, performance, and security. You’ll collaborate with cross-functional teams to embed testing into the development lifecycle and provide expert support to stakeholders. Key Responsibilities:
<ul>
<li>Design, develop, and maintain automated testing pipelines using tools such as&nbsp;Subject7,&nbsp;JMeter, and&nbsp;Azure Load Testing.</li>
<li>Implement and integrate&nbsp;performance,&nbsp;stress,&nbsp;functionality,&nbsp;DAST, and&nbsp;SAST&nbsp;testing procedures within CI/CD workflows.</li>
<li>Build and manage testing pipelines using&nbsp;GitHub Actions&nbsp;or&nbsp;YAML-based configurations.</li>
<li>Collaborate with cross-functional teams to embed testing into the software delivery lifecycle.</li>
<li>Provide expert-level support to users and stakeholders utilizing the testing pipelines.</li>
<li>Continuously enhance testing strategies to improve reliability, scalability, and security.</li>
</ul>
 Required Qualifications:
<ul>
<li>Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).</li>
<li>Must be eligible to obtain Public Trust clearance.</li>
<li>Minimum 5 years of experience in test automation.</li>
<li>Proven experience in&nbsp;test automation&nbsp;with a strong understanding of&nbsp;DevSecOps principles.</li>
<li>Hands-on expertise with&nbsp;Subject7,&nbsp;JMeter, and&nbsp;Azure Load Testing.</li>
<li>Proficiency in CI/CD pipeline development, especially using&nbsp;GitHub Actions&nbsp;or YAML.</li>
<li>Solid understanding of&nbsp;DAST,&nbsp;SAST, and performance testing methodologies.</li>
<li>Strong analytical and problem-solving skills with attention to detail.</li>
<li>Excellent communication skills and a customer-focused approach.</li>
</ul>
 Benefits:
<ul>
<li>Comprehensive Medical, Dental, and Visions Plans (Healthcare benefits are 100% employer-paid for employees only)</li>
<li>Life Insurance</li>
<li>Paid Time Off (Flexible/Combined PTO, Bereavement Leave, 11 Company Paid Holidays)</li>
<li>401K Retirement Plan with employer match</li>
<li>Professional Development Training Reimbursement</li>
<li>Flexible/remote work schedules.</li>
</ul>
Powered by JazzHR
hGSD9yIFnt

Test Automation Engineer

<h3>Job Description</h3>
Job Description
We are looking for a detail-oriented and proactive Project Support Coordinator to contribute to a process documentation and improvement initiative. This role will support the implementation and configuration of an applicant tracking system (ATS), with a preference for candidates who have experience in similar platforms. The ideal candidate will possess strong organizational skills, advanced Excel capabilities, and a passion for streamlining workflows.
Key Responsibilities:
<ul>
<li>Assist in planning, coordinating, and executing process improvement and documentation efforts.</li>
<li>Support the setup and configuration of ATS software, including data migration, user setup, and system testing.</li>
<li>Collaborate with cross-functional teams to document and analyze existing workflows.</li>
<li>Develop and maintain comprehensive project documentation, including process maps, standard operating procedures (SOPs), and training materials.</li>
<li>Track project timelines and deliverables to ensure timely completion.</li>
<li>Provide administrative and logistical support, including meeting coordination and status reporting.</li>
<li>Use advanced Excel functions to analyze data, generate insights, and support decision-making.</li>
<li>Identify and escalate issues to ensure smooth project execution.</li>
</ul>
Qualifications:
<ul>
<li>Experience in project coordination, administrative support, or similar roles.</li>
<li>Familiarity with applicant tracking systems; experience with any ATS platform is a plus.</li>
<li>Advanced proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP, macros).</li>
<li>Strong organizational and time management skills with a keen attention to detail.</li>
<li>Excellent communication skills, both written and verbal.</li>
<li>Ability to work independently and collaboratively in a dynamic environment.</li>
<li>Exposure to process documentation and improvement methodologies is advantageous.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Background in HR, recruitment, or systems implementation.</li>
<li>Experience with project management tools (e.g., Asana, Trello, MS Project).</li>
<li>Understanding of change management principles.</li>
</ul>

Project Support Coordinator

<h3>Job Description</h3>
Job Description
Job Title: Digital Animation Teacher (Part Time)
General Responsibilities: Under the supervision of the Director of Educational Development, plans and facilitates collaborative and interactive digital animation instructional sessions.
Major Duties:
<ul>
<li>Meets regularly with the Director of Educational Development</li>
<li>Plans and facilitates learning sessions</li>
<li>Assists students in the development of a variety of digital animation skills</li>
<li>Maintains consistent communication the Director of Educational Development</li>
<li>Models appropriate academic and social behaviors</li>
<li>Performs other duties as assigned</li>
</ul>
Required Knowledge, Skills, and Abilities:
<ul>
<li>Ability to work with students of diverse ethnic backgrounds, academic profiles, and skill levels.</li>
<li>Possess good interpersonal and organizational skills.</li>
<li>Must demonstrate responsibility, a desire to help others, discretion, and flexibility.</li>
<li>Knowledge and ability to demonstrate skill in digital arts.</li>
<li>Must develop unit and lesson plans specifically referencing content curriculum standards.</li>
<li>Ability to collect and analyze data to drive future instruction.</li>
<li>Ability to work independently applying critical thinking skills and problem solving to various situations.</li>
<li>Must be able to instruct students of varying skill and experience levels in multiple programs based on interest and ability.</li>
</ul>
Qualifications: Must possess a bachelor's degree, teaching and/or tutoring experience, and have extensive digital animation experience.

Digital Animation Teacher (Part Time, In-Person)

<h3>Job Description</h3>
Job Description
About Us
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services.&nbsp; Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers.&nbsp; Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job” but rather look to develop valuable skills that ignite their passion and lead to a CAREER.&nbsp; If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!&nbsp;
Position Overview&nbsp;
This position’s primary responsibility is managing a team of engineers focused on the implementation of Thrive projects and service offerings within the Microsoft 365 platform.&nbsp;&nbsp;&nbsp;
The position will work closely with Thrive’s Project Management Organization (PMO) to serve as an administrative escalation point as well as a task assigner.&nbsp; The ideal candidate needs to possess strong management skills and have experience in managed services and technology solutions. Exceptional communication and organizational skills are necessary to enhance the efficiency and quality in which Microsoft 365 solutions are delivered to Thrive clients.&nbsp;
Responsibilities&nbsp;
<ul>
<li>
Perform weekly 1-on-1 and team meetings with direct reports&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Develop processes and procedures to drive team efficiency, client satisfaction and positive end user experience&nbsp;
</li>
</ul>
<ul>
<li>
Identify and sponsor opportunities to create fixed fee service offerings while also refining project scopes attached to existing fixed fee service offerings&nbsp;
</li>
</ul>
<ul>
<li>
Serve as team manager with responsibilities including technical escalation, technical training, time sheet review, PTO/Overtime/Expense review and approval&nbsp;
</li>
</ul>
<ul>
<li>
Assess and assign engineering tasks based on required technical expertise and client needs&nbsp;
</li>
</ul>
<ul>
<li>
Assess and enhance the technical skills of engineers&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Effectively communicate with project managers and client technical and non-technical staff to inform on project progress, statuses, requirements, etc.&nbsp;
</li>
</ul>
<ul>
<li>
Monitor and approve engineer time sheets&nbsp;
</li>
</ul>
Qualifications&nbsp;
Minimum:
<ul>
<li>
Bachelor’s Degree, Technical Degree or equivalent work experience&nbsp;
</li>
</ul>
<ul>
<li>
Experience leading a team of engineers&nbsp;
</li>
</ul>
<ul>
<li>
Experience (4+ years) in the Microsoft M365 platform, specifically:&nbsp;
</li>
</ul>
<ul>
<li>
Exchange Online&nbsp;
</li>
</ul>
<ul>
<li>
Entra ID&nbsp;
</li>
</ul>
<ul>
<li>
Intune&nbsp;
</li>
</ul>
<ul>
<li>
SharePoint&nbsp;
</li>
</ul>
<ul>
<li>
Microsoft Teams&nbsp;
</li>
</ul>
<ul>
<li>
Enthusiastic, self-motivated individual with team-first attitude&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Excellent written and oral communication skills&nbsp;
</li>
</ul>
<ul>
<li>
Experience implementing managed services and information technology solutions&nbsp;
</li>
</ul>
Preferred:
<ul>
<li>
Experience using ServiceNow (or other project management software)&nbsp;
</li>
</ul>
<ul>
<li>
Experience in ITIL methodology and change management processes&nbsp;
</li>
</ul>
<ul>
<li>
Willingness to improve team process and contribute to team and company initiatives&nbsp;
</li>
</ul>
Powered by JazzHR
NBrgtNMM9C

Manager, M365 Implementation

<h3>Job Description</h3>
Job Description
Job Title: Project Coordinator
Location: Washington, DC (Hybrid – 2 days/week on-site)
Industry: Nonprofit / Program Support
Pay: $20–$25/hour
Type: Contract (4 months)
Hours: Monday–Friday, 8:00 AM – 4:30 PM (40 hours/week)
Background Check: Required
 
About Our Client:
 Addison Group is partnering with a respected nonprofit organization focused on driving programmatic impact through research, education, and public service. The organization supports a broad community of professionals and stakeholders, working to improve access, awareness, and outcomes in its mission-driven sector.
 
Job Description:
 We are seeking a detail-oriented and proactive Project Coordinator to support a cross-functional team working on strategic initiatives. This contract position will assist with managing timelines, tracking deliverables, supporting documentation efforts, and coordinating stakeholder engagement. Ideal for candidates who enjoy balancing administrative support with project-based work in a collaborative and mission-aligned environment.
 
Key Responsibilities:
<ul>
<li>Provide administrative and project support to team leads and stakeholders</li>
<li>Help manage timelines, track progress, and update project documentation</li>
<li>Prepare agendas, compile meeting materials, and take meeting notes</li>
<li>Conduct research and gather information relevant to ongoing initiatives</li>
<li>Maintain data entry and project tracking tools for consistency and clarity</li>
<li>Coordinate with internal departments and external partners as needed</li>
<li>Support the successful execution of milestones outlined in the project workplan</li>
<li>Handle multiple tasks while meeting established deadline</li>
</ul>
Qualifications:
<ul>
<li>3+ years of experience in project coordination, operations, or administrative support</li>
<li>Strong organizational and time management skills</li>
<li>Excellent written and verbal communication skills</li>
<li>High attention to detail and ability to work independently</li>
<li>Comfortable using Microsoft Word, Excel, and PowerPoint (SharePoint a plus)</li>
<li>Prior experience supporting nonprofit, public health, or education-based programs is a plus</li>
<li>Bachelor’s degree preferred (or equivalent experience)</li>
<li>COVID-19 vaccination may be required based on workplace policies</li>
</ul>
Additional Details:
<ul>
<li>Start Date: May 2025</li>
<li>Contract Duration: 4 months (with potential for extension)</li>
<li>Work Model: Hybrid (2 days/week in office, 3 remote)</li>
<li>Location: Washington, DC</li>
</ul>
Perks:
<ul>
<li>Work with a collaborative and mission-driven team</li>
<li>Gain exposure to impactful projects with national reach</li>
<li>Build experience in program management and cross-functional coordination</li>
<li>Flexible hybrid schedule supports work-life balance</li>
<li>Opportunity to contribute to meaningful organizational initiatives</li>
<li>﻿Benefits: Medical, Dental, Vision, 401K</li>
</ul>

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Project Assistant

<h3>Job Description</h3>
Job Description
American Electric/Olgoonik is an Equal Opportunity Employer
Overview
Assist in preparation with estimates, invoicing and submittals for telecom construction projects. Ability to take initiative and work independently while also collaborating in a team environment, excellent interpersonal and written communication skills for working with the internal team, vendors, subcontractors and clients.
Primary Responsibilities:
<ul>
<li>Follow company standard operating process and procedures for estimating and pre- construction.</li>
<li>Assists with the duties of estimating all aspects of Telecom construction.</li>
<li>Assist with generating a detailed and accurate take off, BOM, proposals.</li>
<li>Assist with opening work orders.</li>
<li>Assist with invoicing.</li>
<li>Read, understand proposal specifications and construction plans, from all trades as applies to own work.</li>
<li>Be able to take off Telecom equipment, components, devices, attachments methods, pathways and enter estimating software.</li>
<li>Assist in preparing bids either from conceptual stage, design assist, or plan and specifications.</li>
<li>Assist in preparing proposal letters and bid forms.</li>
<li>Participate in client scope review meetings, pre-bid job meetings, and site surveys.</li>
<li>Communicate with vendors for material and equipment pricing, and quotes.</li>
<li>Accurately turnover the project to the construction team.</li>
<li>Participate in post-project reviews to improve estimating methods and procedures.</li>
<li>Perform other related duties as assigned to ensure efficient and effective completion of projects.</li>
<li>Project objectives, policies, procedures.</li>
<li>Project Support on to manage CO’s, logs, schedule.</li>
<li>Represent American Electric.</li>
<li>Assist manager with procurement and subcontractors.</li>
<li>Enforce AE company policies, procedures, and standards.</li>
<li>Able to identify issues and help come up with solutions with Foreman/General Foreman.</li>
</ul>
Supervisory Responsibilities:
<ul>
<li>There are no supervisory responsibilities associated with this position.</li>
</ul>

Education and/or Experience:
<ul>
<li>Bachelor's degree in business administration, project management, or a related field preferred.</li>
<li>Proven experience in an administrative role, preferably in a project management environment.</li>
</ul>

Objective Measures of Performance:
<ul>
<li>Financial – Assist Manage to Project Budget</li>
<li>Achieve target GP margin on estimating jobs turned over</li>
</ul>
Operations
<ul>
<li>Project Support
<ul>
<li>Quality and accuracy of estimating take-off Use of Conest estimating software Completes estimating assignments on time</li>
<li>Client Relations – Provide Value to our Clients</li>
</ul>
</li>
</ul>
Key Targeted Results (KTR):
<ul>
<li>Financial – Award GP margin vs Budget GP margin</li>
<li>Positive supervisor review on Conest us</li>
<li>Quarterly self bid volume Award ratio 15%</li>
<li>Client Relations Supervisor &amp; Client joint performance review</li>
</ul>

Knowledge, Skills, and Abilities:
<ul>
<li>Excellent organizational and time management skills.</li>
<li>Strong attention to detail and accuracy.</li>
<li>Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).</li>
<li> Ability to work independently and as part of a team.</li>
<li> Effective communication skills, both written and verbal.</li>
<li> Ability to prioritize tasks and manage multiple projects simultaneously.</li>
<li> Knowledge of project management software/tools is a plus.</li>
<li> Flexibility to adapt to changing priorities and deadlines.</li>
</ul>
 Location: Oahu, Hawaii Employment Type: Full-time Salary: 65-75K Benefits: American Electric health insurance, retirement plans, etc. How to Apply: Please send your resume and cover letter to <a href="mailto:careers@americanelectric.com" target="_blank">careers@americanelectric.com</a>

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be able to occasionally stand; walk; sit; use hands and/or fingers to handle, or feel objects, tools or controls; operate office equipment, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear. The employee must occasionally lift and or move up to 25 pounds.
Work Environment:
General office environment. Some travel both domestically and internationally required based on business demands.
American Electric/Olgoonik is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local laws. As an Alaska Native Corporation, Olgoonik provides hiring preference to Olgoonik shareholders, descendants, and their spouses to the extent allowed by law.

<h3>Job Description</h3>
Job Description
Project Management Assistant
Winston-Salem, NC, USA
Full-time/Permanent
Job Requirements
We are seeking a driven and tech-savvy fresh graduates to join our dynamic team to work along with our customer. This role offers a unique opportunity to gain practical experience in the engineering field while contributing to impactful projects. The engineer will support various tasks like scheduling, monitoring &amp; control, coordinating with relevant stake holders managing the projects, with a focus on achieving business objectives.
Responsibilities:
<ul>
<li>Responsible for managing projects effectively to meet financial and commercial aspects</li>
<li>Develop project plans as vital to successfully complete the project</li>
<li>Facilitate workshops with key stakeholders</li>
<li>Identify and prioritize the tasks assessing the volume of work</li>
<li>Initiate the project through required formalities and internal/external kickoff meetings</li>
<li>Creating long and short-term project plans and setting targets for milestones</li>
<li>Prepare commercial information for regular project reporting/project status discussions/milestone reviews (deadlines, costs, quality, cash collection).</li>
<li>Liaise with clients, suppliers, subcontractors, and management to develop relationships that are conducive to the successful completion of the project</li>
<li>Conduct Lessons Learned meetings for all projects; identify corrective actions and best practices and solicit a Customer Satisfaction Survey as part of the contract closure process</li>
<li>Support preparing budgets and forecast for projects (e.g. Order Entry, Revenue, Gross Margin).</li>
<li>Establish a contact plan and governance rhythm</li>
<li>Ability to analyze information and provide reports and feedback to project team members and management.</li>
<li>Assess Risks and come up with a mitigation plan</li>
</ul>
Work Experience
We’re excited to talk to you if:
<ul>
<li>AS or BS in Mechanical or Manufacturing Engineering</li>
<li>Exceptional organizational, time management and communication skills</li>
<li>Good computer skills, including Microsoft Word, Excel, and Outlook required</li>
<li>MS Project Experience is a plus</li>
<li>Experience in JIRA, Mendix ,Python programming is a plus</li>
</ul>
Company DescriptionWe are Quest Global. We’re in the business of engineering, but what we’re really building is a brighter future. It’s not just what we do, but why we do it that makes us different. We believe engineering has the unique opportunity to solve the problems of today that stand in the way of tomorrow. For 28 years, we have strived to be the most trusted partner for the world’s hardest engineering problems. As a global organization headquartered in Singapore, we live and work in 17 countries, with 56 global delivery centers, driven by 18,000+ extraordinary employees who make the impossible possible every day. Quest Global brings deep industry knowledge and digital expertise to deliver E2E global product engineering services. We bring together technologies and industries alongside the contributions of diverse individuals and their areas of expertise to solve problems better, faster. This multi-dimensional approach enables us to solve the most important and large-scale challenges across the Aerospace &amp; Defense, Auto 
<h3>Company Description</h3>
We are Quest Global. We’re in the business of engineering, but what we’re really building is a brighter future. It’s not just what we do, but why we do it that makes us different. We believe engineering has the unique opportunity to solve the problems of today that stand in the way of tomorrow. For 28 years, we have strived to be the most trusted partner for the world’s hardest engineering problems. As a global organization headquartered in Singapore, we live and work in 17 countries, with 56 global delivery centers, driven by 18,000+ extraordinary employees who make the impossible possible every day. \r\n\r\nQuest Global brings deep industry knowledge and digital expertise to deliver E2E global product engineering services. We bring together technologies and industries alongside the contributions of diverse individuals and their areas of expertise to solve problems better, faster. This multi-dimensional approach enables us to solve the most important and large-scale challenges across the Aerospace &amp; Defense, Auto

Project Management Assistant

<h3>Job Description</h3>
Job Description
SUMMARY 
Bering Straits Professional Services (BSPS), a company within the BSNC family is currently seeking a qualified Tier II Helpdesk/Technical Support Specialist for a contract in Washington D.C. The Computer Support Specialist - Journeyman will work with our government client at their service desk. This is a full-time position in which the ideal candidate will work with other Helpdesk team members to provide customer support to the government user community 
The Service Desk provides on-site support for OPM’s enterprise IT environment, including all user endpoints and associated business productivity devices. Support shall be available on-site from 6:00 AM to 5:00 PM, five (5) days per week and the ideal candidate will work on a shift that supports this.
To deliver these services, the contractor shall provide on-site technical support services under the direction and oversight of the client. All Service Desk operations shall be subject to Government review, guidance, and final approval. The Government retains the authority to prioritize incidents, escalate service requests, assign tasks, and redirect contractor personnel as needed.
Applicants will be contacted via phone or email within ten (10) business days of submittal. 
ESSENTIAL DUTIES &amp; RESPONSIBILITIES
The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. 
The Service Desk shall serve as the initial point of contact for all IT service requests, either resolving the request or coordinating the response with other third-party providers or designated OPM staff. The Government shall retain authority over ticket triage processes, escalation paths, and assignment of service priorities.
Technical support services include identifying,
<ul>
<ul>
<li>analyzing, and resolving hardware and software-related issues, including but not limited to:</li>
<li>password resets,</li>
<li>troubleshooting,</li>
<li>fault isolation,</li>
<li>problem management,</li>
<li>hardware/software evaluation,</li>
<li>testing,</li>
<li>installation,</li>
<li>root cause analysis,</li>
<li>hardware maintenance.</li>
</ul>
</ul>
<ul>
<li>Provide Desktop Support services to the government user community.</li>
<li>Respond to IT incidents and requests that have been assigned.</li>
<li>Interface with and create tickets for customers while working directly with them in an office environment or over the phone.</li>
<li>Maintain work logs in a clear and professional manner</li>
<li>Manage customer relationships from reported incident through resolution.</li>
<li>Meet all Service Level Agreements (SLA) as listed in the Service Level Management Plan.</li>
<li>Assist in developing and implementing permanent resolutions to reoccurring problems</li>
<li>Troubleshoot and resolve user incidents and requests dealing with the Microsoft operating system, Active Directory, Microsoft Office Suite, iPhone, VPN, 2 Factor Authentication and all client owned COTS and GOTS products.</li>
<li>High-level Knowledge of PC Hardware, networking, and a good working knowledge of Windows 7 and 10.</li>
<li>High-level knowledge of Office 2010+, especially Word, Excel and Outlook.</li>
<li>Deploy hardware and software </li>
<li>Escalate tickets to Tier 3 Technicians/Support Groups in the event that an incident or request cannot be resolved at the Tier 2 level.</li>
<li>Troubleshoot and resolve user incidents and requests dealing with client owned hardware and peripherals.</li>
<li>Assist in the asset management process</li>
<li>Create and/or revise Standard Operating Procedures (SOP).</li>
<li>Adhere to all client policies and procedures.</li>
<li>Assist with evaluating/testing/recommending new technologies for the agency.</li>
<li>Provide support to Tier 1 queues per Surge Plan Procedures.</li>
</ul>
QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Required (Minimum Necessary) Qualifications (applies to both this section and KSAO’s)
<ul>
<li>2-3 years’ experience in technical Help Desk environment.</li>
<li>2-3 years’ experience working within an Active Directory environment</li>
<li>2-3 years’ experience in troubleshooting issues with a modern Windows operating system</li>
<li>2-3 years’ experience with troubleshooting issues within the Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access, Visio and Project)</li>
<li>2-3 years’ experience with the following: Internet Explorer, VPN, 2 Factor Authentication</li>
<li>Experience with LAN/WAN connectivity, troubleshooting, design, evaluation and / or documentation is desirable</li>
<li>Experience with hardware components such as hard drives, power supplies, and motherboards.</li>
<li>Ability to support the following: </li>
<ul>
<li>Lenovo customer equipment</li>
<li>MS Windows 7 or 10</li>
<li>MS Office 2010 or higher</li>
<li>Standalone, networked and Multi-Functional Device printers</li>
<li>Cisco telephones</li>
<li>Smartphones (iPhone and Android)</li>
<li>Remote access technology including: DirectAccess, VMWare, VPN, etc.</li>
<li>AirWatch or equivalent mobile device management</li>
<li>System Center</li>
</ul>
</ul>
Knowledge, Skills, Abilities, and Other Characteristics 
<ul>
<li>Excellent oral and written communication skills.</li>
<li>Excellent phone etiquette.</li>
<li>Strong technical aptitude including excellent troubleshooting skills.</li>
<li>Ability to work with users that have limited technical knowledge.</li>
<li>Ability to instruct users utilizing verbal communication.</li>
<li>Ability to work in a fast-paced, dynamic environment.</li>
<li>Ability to interface with all levels of management.</li>
<li>Excellent time management, scheduling, and organizational skills.</li>
<li>Ability to work well independently or in a team setting.</li>
<li>Attention to detail.</li>
<li>High degree of patience.</li>
</ul>
Preferred 
<ul>
<li>Experience maintaining inventory of hardware and communicating with upper management when needed</li>
<li>Experience performing inventory exercises/audits</li>
<li>Experience in tracking assets through their lifespan</li>
<li>Ability to provide event Support (A/V, Skype, Recording)</li>
<li>Experience in providing technical support and onsite assistance for events</li>
<li>Ability to coordinate with the host of an event to fulfill their technical needs with the tools provided by the government client</li>
<li>Experience resolving issues for mission-critical staff members (VIPs) </li>
</ul>
NECESSARY PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employee must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.</li>
</ul>
DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS
<ul>
<li>This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions. </li>
</ul>
WORK ENVIRONMENT
Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. 
<ul>
<li>Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required.</li>
</ul>
SUPERVISORY RESPONSIBILITIES 
<ul>
<li>No supervisory responsibilities.</li>
</ul>
ADDITIONAL QUALIFYING FACTORS 
<ul>
<li>As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations. </li>
</ul>
Shareholder Preference
BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.
Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

Computer Support Specialist - Journeyman

<h3>Job Description</h3>
Job Description
About OCS:
We’re a fast-growing Managed Service Provider (MSP) headquartered in The Woodlands TX with a reputation for tackling complex IT challenges for small and midsized businesses. We don’t just keep the lights on; we help clients get ahead. Our team values forward thinkers who can own the problem, and we invest in technical growth and career advancement.
The Opportunity:
We’re looking for an experienced MSP IT Support Engineer ready to hit the ground running at a true Tier 2 level. This isn’t a help desk role. You’ll own escalated issues, design solutions, and work directly with decision makers. You’ll be trusted with projects involving networking, security, cloud migrations, and more.
What You’ll Do:
Triage and resolve advanced support requests escalated from Tier 1 covering Windows servers, networking and cloud services
Deploy, configure, and maintain customer networks, including VLANs, VPNs, Firewalls and Wi-Fi
Lead technology rollouts such as server refreshes network redesigns, and cloud migrations
Troubleshoot and remediate issues involving virtualization backup, disaster recovery and security platforms
Serve as the technical point of contact for client projects and critical issues
Communicate clearly and professionally with business owners and both technical and non-technical users
Document solutions and contribute to our internal knowledge base
Participate in on-call rotation
Who You Are:
Minimum 3 years direct experience supporting clients in an MSP or fast-paced IT service provider environment (required)
Advanced troubleshooting skills with Windows Server, Microsoft 365, networking and core SMB technologies
Confident handling firewalls, VLANs, VPNs, and network troubleshooting
Experienced with virtualization (VMware strongly preferred Hyper-V experience a plus)
Proven track record working independently to solve problems, not just escalating
Professional and comfortable interacting with business leaders and end users
Hungry to grow into advanced networking cybersecurity or cloud roles
Industry certifications such as CCNA Network+
Hands-on with Cisco, Fortinet, or other business class firewalls
Bonus Points For:
SharePoint Migrations
Company DescriptionOCS has been an IT consulting leader for over twenty-five years, delivering specialized expertise across a range of industries. Our systems engineers and sales team aren’t just experienced—they’re constantly staying current with the latest technology, so you stay ahead of the curve. We handle everything from evaluating and configuring your network to recommending, installing, and maintaining new solutions. Our goal is to help your business run efficiently and successfully, with a customer service team that delivers truly personalized support every step of the way. 
<h3>Company Description</h3>
OCS has been an IT consulting leader for over twenty-five years, delivering specialized expertise across a range of industries. Our systems engineers and sales team aren’t just experienced—they’re constantly staying current with the latest technology, so you stay ahead of the curve. We handle everything from evaluating and configuring your network to recommending, installing, and maintaining new solutions. Our goal is to help your business run efficiently and successfully, with a customer service team that delivers truly personalized support every step of the way.

5,105 Technology Jobs in Minnesota