<h3>Job Description</h3>
Systems Engineer
Req number:
R6557
Employment type:
Full time
Worksite flexibility:
OnsiteWho we are
CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
We are looking for a motivated Systems Engineer ready to take us to the next level! If you have experience in systems engineering, virtualization technologies and various operating systems, and are looking for your next career move, apply now.
Job Description
We are looking for a Systems Engineer to join our team and play a key role in the deployment and support of a critical application for a major Cruise Line. The role offers a dynamic and fast-paced environment where you will leverage your expertise in a diverse IT landscape to ensure seamless operation for the cruise line fleet. This position will be a contract and onsite in Miramar, FL.
Due to the specific legal and contractual requirements associated with this position, this role will be direct employment with CAI. This position does not offer work authorization sponsorship now or in the future.
What You’ll Do
<ul>
<li>
Analyze existing systems, technical documents, and procedures for deployment of applications
</li>
<li>
Plan and execute application deployment projects, ensuring successful roll-out across the cruise line fleet
</li>
<li>
Provide remote technical support to crew members for application-related issues
</li>
<li>
Design, plan, and implement application deployments
</li>
<li>
Create technical design specifications as needed for deployments
</li>
<li>
Work in a lab environment to test new concepts, certify new software applications and hardware, and perform firmware testing
</li>
<li>
Deploy and manage a mix of Windows and Linux virtual machine servers for application delivery
</li>
<li>
Collaborate with cross-functional teams (Network, Security) to ensure proper configuration of DHCP scopes, firewalls, NATs, and DNS for application success
</li>
<li>
Communicate effectively with IT Project Managers regarding project requirements, status updates, changes, blockers, and any factors impacting the deployment plan
</li>
<li>
Develop and maintain well-documented, automated, and reliable systems to ensure efficient operations
</li>
<li>
Train others on system operations to ensure knowledge transfer and continuity
</li>
</ul>
What You'll Need
Required:
<ul>
<li>
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
</li>
<li>
Minimum 3-5 years of experience in a Systems Engineer role
</li>
<li>
Strong understanding of system administration principles and best practices
</li>
<li>
Experience working in a diverse IT environment with various operating systems (Windows, Linux) and applications
</li>
<li>
Proven ability to lead and manage technical projects from planning to deployment
</li>
<li>
Excellent troubleshooting and problem-solving skills
</li>
<li>
Effective communication and collaboration skills across all levels (technical and non-technical audiences)
</li>
<li>
Ability to work independently and as part of a team
</li>
</ul>
Preferred:
<ul>
<li>
Experience with virtualization technologies (VMware, etc.)
</li>
<li>
Experience with network configuration (DHCP, firewalls, NATs, DNS)
</li>
</ul>
Physical Demands
<ul>
<li>
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
</li>
<li>
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
</li>
<li>
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
</li>
</ul>
Reasonable accommodation statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to <a href="mailto:application.accommodations@cai.io" target="_blank">application.accommodations@cai.io</a> or (888) 824 – 8111.
$40.00-$45.00 per hour
The pay range for this position is listed above.&nbsp;Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Systems Engineer

<h3>Job Description</h3>
Job DescriptionCompany Description 
Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.
Within this framework, Water Tech brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.
The water industry is facing a critical moment. With an aging workforce and increasing global challenges such as water scarcity, climate change, and infrastructure renewal, there is a growing need for talented, passionate individuals to join the sector. This internship offers students the opportunity to gain hands-on experience in water treatment operations, helping to ensure the sustainability and reliability of water systems for future generations.
Job Description 
The Summer 2026 Process Improvement Intern role at Veolia is designed for students seeking practical experience in water treatment systems across various industries. Interns will shadow experienced professionals, assist with troubleshooting, maintenance, and analytical testing, and learn about technologies such as filtration, Ion Exchange, and reverse osmosis. This internship provides exposure to real-world industrial environments and the opportunity to contribute to meaningful projects.
Qualifications 
Key Characteristics
<ul>
<li>Safety &amp; environmental stewardship mindset</li>
<li>Willingness to learn and follow recommended maintenance plans</li>
<li>Ability to work in industrial (largely outdoor) settings</li>
<li>Attention to detail</li>
<li>Interest in analytical, mechanical, and electrical tasks</li>
</ul>
Duties &amp; Responsibilities
<ul>
<li>Assist in preventative maintenance and troubleshooting of equipment such as valves, pumps, blowers, and instrumentation</li>
<li>Support customer communications and site documentation</li>
<li>Help maintain inventory of spare parts and chemicals</li>
<li>Participate in analytical testing (e.g., turbidity, hardness, chlorine, pH)</li>
<li>Observe and learn service activities including calibration, inspection, repair, and performance testing</li>
<li>Support safety compliance and environmental health practices</li>
</ul>
Qualifications&nbsp;Required:
<ul>
<li>Currently enrolled in a STEM-related degree program or technical certificate program</li>
<li>Access to a personal vehicle to travel for work&nbsp;</li>
<li>Strong interest in hands on work, water treatment and environmental services (NOT A DESK JOB)</li>
<li>Basic computer skills (word processing, spreadsheets)</li>
<li>Ability to use hand tools and basic analytical instruments</li>
<li>Strong verbal and written communication skills</li>
</ul>
Preferred:
<ul>
<li>Coursework in chemistry, engineering, or environmental science</li>
<li>Prior hands-on technical or mechanical experience</li>
</ul>
Working Conditions
<ul>
<li>Ability to work in outdoor industrial environments</li>
<li>Physical activity including standing, kneeling, and lifting up to 30 pounds</li>
<li>Exposure to machinery, electrical systems, and chemicals</li>
</ul>
 Additional Information 
Compensation:
The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. &nbsp;Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $21-24/hr.
Veolia values diversity and inclusion and is proud to be an equal opportunity workplace. This internship is a paid opportunity and offers students the chance to gain valuable industry experience while contributing to the mission of sustainable water management.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this&nbsp;posting. The Company reserves the right to modify this information at any time, subject to applicable&nbsp;law.
****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****
Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of Veolia, and no fee will be due.
All your information will be kept confidential according to EEO guidelines.
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Intern - Process Improvement

<h3>Job Description</h3>
Job DescriptionCompany Description 
**Applicants must submit both a resume and a cover letter to be considered for this position.**
The Center for Applied Linguistics (CAL) is a nonprofit organization promoting access, equity, and mutual understanding for linguistically and culturally diverse people around the world.
CAL’s mission is to promote language learning and cultural understanding by serving as a trusted source for research, resources, and policy analysis. Through its work, CAL seeks solutions to issues involving language and culture as they relate to access and equity in education and society around the globe.
CAL is located in Washington, D.C. For this position, the employee may choose to work in their preferred combination of in person at the D.C. office in a hoteling capacity, or remotely (up to 100% remote). CAL does not compensate or reimburse candidates for relocation expenses. This position is not open to candidates residing in New York, New Jersey, Pennsylvania, Texas, California, or the U.S. Territories.
Job Description 
CAL has reopened the search for the Manager, Listening Test Development, who will be responsible for overseeing the development of Listening test items and ancillary materials for the WIDA suite of assessments, which are large-scale English language proficiency assessments for multilingual learners in grades 1-12. This position involves reviewing, revising, and approving test items (linguistic content, graphics, scripts, audio files) that align to the WIDA English Language Development Standards Framework, with a focus on the language domain of Listening.
The Manager, Listening Test Development, oversees the test development process from start to finish. This position develops test refreshment plans, timelines, and procedures; provides comprehensive feedback to test developers; and signs off on test items at critical points in the development process.
Essential Duties
Item Development 
<ul>
<li>Manage test development staff who write, review, revise, and select Listening test items based on item specifications, test maps, and blueprints</li>
<li>Evaluate test items for item difficulty, oral language features, linguistic complexity, grade-level appropriateness, content correctness, universal accessibility, appropriate scaffolding, fairness, sensitivity, and adherence to style guides</li>
<li>Give clear, constructive, and timely feedback to test developers on test item text and graphics using test item specifications</li>
<li>Sign off on test item content at the end of each phase of the item development cycle</li>
<li>Work in close collaboration with managers and directors across functional teams and partner organizations to coordinate efforts</li>
<li>Produce and execute project plans and timelines for test item development in coordination with client and other vendors</li>
<li>Oversee the development and revision of item specifications and sign off on revisions</li>
<li>Coordinate the recruitment and contracting of consultant item writers and reviewers</li>
<li>Steer the creation of training materials to prepare item writers and reviewers</li>
<li>Ensure test development staff provide content, administrative, and technical support for item writers and reviewers</li>
<li>Lead meetings during which stakeholders review the content, fairness, and grade-appropriateness of test items, and ensure stakeholder feedback on test items is resolved</li>
<li>Work with test development staff and audio recording studio to cast actors and produce recordings for Listening test items, overseeing recording sessions and quality monitoring</li>
<li>Write, review, and edit written reports, procedures, and foundational documents for internal and external stakeholders</li>
<li>Update and maintain style guides and item development checklists</li>
<li>Ensure test development staff follow quality control and test security procedures</li>
</ul>
Field Test
<ul>
<li>Conduct pilot testing and cognitive lab interviews in support of test development</li>
<li>Coordinate, conduct, and sign off on quality checks of field test QTI packages and ancillary materials</li>
<li>Organize and execute independent answer key verifications</li>
<li>Review and update field test functional rules</li>
</ul>
Operational Test and Database Management
<ul>
<li>Review and approve test maps, test forms, ancillary documents, test practice items, and sample items for the public</li>
<li>Write, review, and maintain test and item design plans</li>
<li>Write, review, and maintain the Listening Test Construct Framework document</li>
<li>Ensure accuracy of data in test item databases</li>
</ul>
Supervision 
<ul>
<li>Set functional team goals and expectations for Listening test development</li>
<li>Monitor progress and performance of staff completing Listening test development tasks</li>
<li>Mentor test development staff in their job duties and professional goals</li>
<li>Fulfill administrative responsibilities related to hiring/retention and performance reviews</li>
</ul>
Other duties as assigned
Qualifications 
Education and Experience
A Manager, Listening Test Development must have
<ul>
<li>A Master’s degree from an accredited college or university, in a relevant field, with at least two years of relevant experience.</li>
<li>Expertise in the development of large-scale English oral language proficiency assessments for K-12 multilingual learners.</li>
</ul>
The ideal candidate for this role has
<ul>
<li>Experience supervising the development of test items in a high-stakes context.</li>
<li>Experience managing complex assessment projects.</li>
<li>Deep familiarity with the oral language that K-12 multilingual learners must understand to be successful in U.S. school settings.</li>
<li>Experience teaching K-12 multilingual learners in U.S. school contexts.</li>
</ul>
Knowledge, Skills, and Abilities 
&nbsp;A Manager, Listening Test Development must be able to
<ul>
<li>Apply their understanding of multilingual learners’ English oral language development and K-12 education standards and practices to the development of oral language proficiency test items.</li>
<li>Coordinate remote staff across multiple tasks to meet deadlines and quality control expectations.</li>
<li>Provide clear, constructive feedback that both improves test items and builds staff understanding and skills.</li>
<li>Understand complex test designs with multiple interconnected parts.</li>
<li>Work independently with minimal support/supervision.</li>
<li>Prioritize tasks appropriately, meet deadlines, and work well within a collaborative, fully remote team.</li>
<li>Attend closely to details without losing sight of the bigger picture.</li>
<li>Demonstrate flexibility in responding to feedback and evolving project priorities.</li>
<li>Show leadership to attain team goals.</li>
<li>Bring both analytical and creative approaches to problem solving.</li>
</ul>
The ideal candidate for this role has
<ul>
<li>Exemplary writing, editing, and proofreading skills in English.</li>
<li>Excellent organization, planning, and time management skills.</li>
<li>Strong oral and written interpersonal communication skills.</li>
<li>Proficiency in a language other than English.</li>
<li>At least intermediate proficiency with Microsoft Office and Smartsheet, or other work management platforms.</li>
</ul>
Travel Requirements
<ul>
<li>This position requires occasional travel (1-3 times per year).</li>
</ul>
 Additional Information 
COMPENSATION:
Minimum Salary: $75,000; Benefits eligible
Full-time
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to effectively communicate. The employee may be required to sit or stand in a stationary position for 50% of the time. This position constantly operates a computer and other office productivity equipment. CAL adheres to ADA compliance and guidelines as a common practice.
ADDITIONALINFORMATION
This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
AFFIRMATIVEACTION/EQUALOPPORTUNITYEMPLOYMENTSTATEMENT
The Center for Applied Linguistics (CAL) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, or genetics. In addition to federal law requirements, CAL complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CAL expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of CAL employees to perform their job duties may result in discipline up to and including discharge.

Manager, Listening Test Development

<h3>Job Description</h3>
ServiceNow Administrator/Developer
Req number:
R5709
Employment type:
Full time
Worksite flexibility:
OnsiteWho we are
CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
We are looking for a motivated ServiceNow Administrator/Developer ready to take us to the next level! If you have ServiceNow administration experience, Linux knowledge, and a basic development understanding, and are looking for your next career move, apply now.
Job Description
We are looking for a ServiceNow Administrator/Developer. You’ll be part of an elite team reimagining how ServiceNow works in a dynamic cruise environment—with real-world impact across ships, shoreside operations, and safety. We're building a game-changing ServiceNow implementation that’s unlike anything in the travel industry—and we need a sharp, curious, and driven technologist to help bring it to life. If you're looking to grow your career, learn fast, and contribute to a high-impact project from day one, this is your launchpad. This position will be a contract and onsite in Miramar, FL.
Due to the specific legal and contractual requirements associated with this position, this role will be direct employment with CAI. This position does not offer work authorization sponsorship now or in the future.
What You’ll Do
<ul>
<li>
Administer and support 60+ self-hosted ServiceNow Health &amp; Safety instances, running in a Linux environment
</li>
<li>
Configure, customize, and optimize ServiceNow modules including ITSM and Health/Safety
</li>
<li>
Build and support low-code/no-code RESTful APIs for custom ServiceNow development
</li>
<li>
Troubleshoot platform and Linux-related issues
</li>
<li>
Collaborate across IT and business teams to deliver clean, documented workflows
</li>
<li>
Support governance, license compliance, upgrades, patches, and performance tuning
</li>
</ul>
What You'll Need
Required:
<ul>
<li>
3+ years of ServiceNow administration experience (Incident, Change, Asset, etc.)
</li>
<li>
Working knowledge of Linux
</li>
<li>
Basic development understanding and API familiarity
</li>
<li>
Strong analytical skills, communication chops, and a passion for learning
</li>
<li>
ServiceNow Certified System Administrator (CSA) certification or completion of the ServiceNow Fundamentals course
</li>
</ul>
Preferred:
<ul>
<li>
ServiceNow Developer or Implementation Specialist certs
</li>
<li>
SQL / MySQL / MariaDB knowledge
</li>
<li>
On-premise ServiceNow experience
</li>
</ul>
Physical Demands
<ul>
<li>
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
</li>
<li>
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
</li>
<li>
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
</li>
</ul>
#LI-AL2
Reasonable accommodation statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to <a href="mailto:application.accommodations@cai.io" target="_blank">application.accommodations@cai.io</a> or (888) 824 – 8111.
$40.00-$44.00 per hour
The pay range for this position is listed above.&nbsp;Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

ServiceNow Administrator/Developer

<h3>Job Description</h3>
DATA CENTER / MISSION CRITICAL PROJECT MANAGER

SASCO celebrates 58 years of business in 2025 and is now one of the largest and most successful electrical &amp; data contractors in the nation. While improving regularly in our ability to get the job and in the back of house administration, we place heavy emphasis on the bedrock of hard work and a commitment to GET THE JOB DONE RIGHT.
We need to hire the most talented Project Managers to complete our large high-profile projects. SASCO provides a level of stability and long-term employment and advancement opportunities unsurpassed by our competitors.
We hold ourselves to the utmost standard – in both quality of our employees and workmanship. We understand the importance of strong leaders – both in the office and in the field. We are managed by those who have not forgotten where they come from. These are the kind of leaders who will take SASCO to the next level. 
Job Duties:
<ul>
<li>Oversee, direct, and be able to project (know what is going on) electrical Data Center &amp; Mission Critical projects from beginning to end</li>
<li>Supervise a team in day-to-day administration of project</li>
<li>Read and understand weekly labor reports, project and influence field labor</li>
<li>Wants to learn SASCO forms, systems, reports, means and methods, and “rules” at SASCO </li>
<li>Build long-term customer relationships by consistently meeting expectations and offering innovative solutions</li>
<li>As these projects are located across the United States, travel may be required.</li>
</ul>
Preferred Job Requirements:
<ul>
<li>10+ yrs Electrical Project Management – hard bid &amp; design build commercial electrical projects</li>
<li>Large Data Center or Mission Critical project experience required</li>
<li>Extensive knowledge of electrical systems and how these systems are effectively used</li>
<li>Estimating experience, Accubid preferred</li>
<li>Strong labor management skills </li>
<li>Excellent verbal and written communication skills</li>
<li>Ability to work independently as well as team environment</li>
<li>Ability to present in a professional manner and represent the company image</li>
</ul>
SASCO offers an outstanding health &amp; retirement benefits package and competitive salary with substantial bonus potential in an environment that promotes individual growth and recognizes (and rewards) top performers. This is the perfect opportunity for the individual interested in long-term growth and advancement, along with a stable and constructive atmosphere. If this type of advancement is something you desire and are willing to work hard for, you can make it happen at SASCO. Please send resumes to: <a href="mailto:DLadrech@SASCO.com" target="_blank">DLadrech@SASCO.com</a>

Traveling Senior Project Manager- Data Center (Electrical Contractor)

<h3>Job Description</h3>
Job DescriptionCompany Description 
Since 1940, Dairy Queen® has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.
Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.
Job Description 
Provides advanced technical and customer service support to local and remote staff. Responsibilities include responding to Level I technical and desktop support for incidents and requests, performing advanced troubleshooting procedures, and solving complex technical problems on computer hardware, software, components, and network connectivity. This includes, but is not limited to, desktop PCs, laptops, telephones, printers, audio/visual (AV) equipment, MS 365 products, and various proprietary applications.
The Technical Support Analyst (TSA) II will utilize remote access to client PCs to support advanced solutions, maintain and administer Active Directory network accounts, and process/manage customer information using ServiceNow. A vital function of the Analyst will be maintaining high customer satisfaction by interacting with users via ServiceNow Self-Service, chat, telephone, and email. Additionally, the role involves mentoring Level I analysts, handling escalated issues, and contributing to the development of support documentation and training materials.
Primary Accountabilities:
Administration &amp; Support
<ul>
<li>Ability to perform all TSA I activities along with the following:</li>
<li>Maintain high customer service for all support queries and adhere to service management principles by retaining ownership of user issues, updating end-user tickets with comprehensive notes, and communicating progress in a timely manner.</li>
<li>Possess deeper technical knowledge to resolve more complex issues. This includes diagnosing and resolving intricate hardware problems, addressing software conflicts and compatibility issues, and escalating long-lasting hardware failures to vendors when necessary. They analyze system logs, perform diagnostics, and implement advanced solutions to verify resolution.</li>
<li>Administration of user accounts, permissions, and roles in Active Directory or similar systems. They perform tasks such as creating and modifying MS365 Teams, setting up new workstations, repurposing hardware, and managing mobile assets. They document all administrative actions and ensure systems are updated and secure.</li>
<li>Use scripting languages like PowerShell or Python to automate repetitive tasks and improve efficiency. They write, test, and deploy scripts in production environments and troubleshoot any issues that arise during the process.</li>
<li>Provide in-depth support for specific applications used within the organization, such as Adobe, ScreenMeet, AutoCAD, and Microsoft Applications. They configure and customize applications to meet user needs, diagnose and resolve common installation errors, and review installation logs to troubleshoot issues.</li>
<li>TSA II should be familiar with network configurations, workstation logs, security awareness, and act as a vendor liaison, handling vendor technical support requests when problems cannot be resolved.</li>
<li>Be an advanced trainer and mentor.</li>
<li>Receive and manage internal escalations.</li>
<li>Other duties as assigned or required.</li>
</ul>
Service Development
<ul>
<li>Efficient handling and prioritization of support tickets. Use ITSM principles and ServiceNow to manage tickets, communications, and maintain and track changes to the Knowledge Database.</li>
<li>Identify and manage recurring issues through root cause analysis and trend analysis. Conduct thorough investigations to determine the underlying causes of problems and implement solutions to prevent recurrence. Document and communicate the problems and resolutions effectively.</li>
<li>Knowledge Base Contribution: Adding new solutions and updating existing articles in the knowledge base. Searching and applying solutions. Reporting knowledge gaps. Reviewing expired articles.</li>
<li>Standard Operating Procedures: Documenting standard procedures for common tasks and issues and ensuring SOPs are easily accessible to all team members.</li>
<li>Feedback and Improvement: Gathering feedback from users and team members. Collecting Feedback: On the usefulness of knowledge base articles. Continuous Improvement: Improving documentation based on feedback and new insights.</li>
<li>Anticipate customers' and teammates’ needs and proactively identify solutions.</li>
<li>Create and maintain knowledge of emerging technology.</li>
<li>Consider, propose, and collaborate on ideas around continuously improving service delivery.</li>
</ul>
Communication &amp; Collaboration
<ul>
<li>Communicate effectively, verbally and in writing, with people at all levels of the organization</li>
<li>Effectively translate complex, technical concepts into easy-to-understand language to assist non-technically oriented customers</li>
<li>Establish and maintain effective relationships with staff members, customers, franchisees, and vendors.</li>
<li>Work in a team environment, making positive contributions to the organization.</li>
</ul>
The US national hourly range for this position is $32.23- $38.67. This role is elgible for overtime. The range displayed reflects the targeted hiring range for positions across all US locations. Individual pay is determined by job-related skills, work location and relevant education or experience.
Qualifications 
Education and Qualifications:
<ul>
<li>High School Diploma or equivalent required.</li>
<li>3 to 5 years of prior Help Desk and Desktop Support experience for a company with at least 400 users</li>
<li>3 years of experience supporting Windows operating systems and Office products; proficiency supporting Macintosh hardware and software a plus</li>
<li>Experience supporting and troubleshooting network connectivity (local, remote, VPN) issues</li>
<li>ITSM experience a plus, including ITIL principles</li>
<li>Ability to work under pressure, prioritize multiple requests, meet deadlines, and achieve goals</li>
<li>Strong telephone, oral, and written communication skills required</li>
<li>Ability to work and rotate support shifts as required</li>
<li>Must demonstrate accountability, willingness to accept responsibility, and commitment to customer satisfaction and excellent attention to detail.</li>
<li>Full-time, on-site position (not hybrid or remote)</li>
<li>Minimal travel will be required</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.
Benefits
Our benefit package supports the well-being of our employees and their families.&nbsp; Our comprehensive benefit package includes, medical, dental, 401K match, paid time off (including volunteer time as well as parental leave) and so much more!&nbsp; To learn more about our great benefit offerings,&nbsp;Click Here.
Work Environment
Most positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 3 collaboration days a week.&nbsp; Additional in office time may be required to support team/project needs.&nbsp;&nbsp;
Inclusion &amp; Belonging
We are committed to creating a culture of inclusion and belonging for all who touch DQ. We believe in and commit to fostering a community where employees bring their authentic selves to work, and where we recruit, engage, and retain employees, franchise owners, and suppliers based on qualifications and merit. We strive to maintain an environment where everyone feels welcome.
IDQ is an Equal Opportunity Employer, and we use E-Verify to confirm the identity and employment eligibility of all new team members. You must be authorized to work in the United States without the need for employer sponsorship.

Technical Support Analyst II - Enterprise Technology (Onsite)

<h3>Job Description</h3>
Job Description
Create Your Experience of a Lifetime!
Come work and play in the mountains!&nbsp; Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). &nbsp;
Job Benefits
<ul>
<li>Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons&nbsp; </li>
<li>MORE employee discounts on lodging, food, gear, and mountain shuttles</li>
<li>401(k) Retirement Plan&nbsp; </li>
<li>Employee Assistance Program </li>
<li>Excellent training and professional development </li>
<li>Referral Program &nbsp;</li>
</ul>
Full Time roles are eligible for the above, plus: 
<ul>
<li>Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)</li>
<li>Free ski passes for dependents </li>
<li>Critical Illness and Accident plans</li>
</ul>
Job Summary:&nbsp;
The Senior Leasing Coordinator helps partner with various stakeholders to create an Experience of a Lifetime for employee residents, which includes creating a safe, inclusive, vibrant and affordable housing environment that is compliant with all regulatory requirements. This individual is responsible for creating a welcoming culture, acting as a resource for residents throughout their experience and ensuring all legal paperwork is complete.&nbsp;
Job Specifications:&nbsp;
<ul>
<li>
Outlet: Sunrise Employee Housing
</li>
<li>
Expected Pay Range: $20.00 - $22.76 / hour&nbsp;&nbsp;
</li>
<li>
Shift &amp; Schedule Availability: Full Time
</li>
<li>
Skill Level: Intermediate
</li>
<li>
Housing: May Be Available
</li>
</ul>
Job Responsibilities:
<ul>
<li>
Meet and greet incoming residents.&nbsp;
</li>
<li>
Ensure that both individual and group licensing objectives are achieved for the housing communities and proactively communicate both opportunities and threats to the Property Manager.&nbsp;
</li>
<li>
Ensure that all emails inquiries and questions are responded to quickly and effectively.&nbsp;
</li>
<li>
Have an in-depth understanding of housing locations, traffic patterns and product availability.&nbsp;
</li>
<li>
Ensure all information is correct and complete within StarRez.&nbsp;
</li>
<li>
Effectively manage the community wait list and communicate with residents as changes occur.&nbsp;
</li>
<li>
Ensure the proper preparation and execution of the license agreement and related move-in paperwork.&nbsp;
</li>
<li>
Ensure the proper collection of all funds and move-in related fees.&nbsp;
</li>
<li>
Provide support and assistance to all customer service efforts at the housing locations.&nbsp;
</li>
<li>
Completes other tasks as directed and assigned.&nbsp;
</li>
</ul>
Job&nbsp;Requirements:
<ul>
<li>
High school diploma or equivalent required&nbsp;
</li>
<li>
1+ years’ customer service experience in direct sales, rental properties preferred&nbsp;
</li>
<li>
Ability to multitask while working in a fast-paced, dynamic environment&nbsp;
</li>
<li>
Strong attention to detail.&nbsp;
</li>
<li>
Strong time management skills.&nbsp;
</li>
<li>
Ability to follow written and verbal instruction and to work independently.&nbsp;
</li>
<li>
Strong customer services skills.&nbsp;
</li>
</ul>
The expected pay range is&nbsp;$20.00 - $22.76. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.&nbsp;
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID &nbsp;506321 Reference Date:&nbsp;12/10/2024&nbsp; Job Code Function:&nbsp;Employee Housing&nbsp;

Senior Leasing Coordinator - Housing May Be Available

<h3>Job Description</h3>
Job Description
Tunnell Government Services, Inc., is comprised of the industry's leading scientists, medical and technical experts, and human capital and organizational development professionals. We approach all projects as a team and are committed to helping our clients transform and quickly achieve strategic goals. If you are interested in joining an employee-owned company that develops and implements innovative, integrated and differentiated solutions, please click on the links below to find the job that is right for you and contact us.
Artificial Intelligence SME A Subject Matter Expert (SME) in artificial intelligence with a focus on healthcare and biomedical research is needed to provide contracted support to the Biomedical Advanced Research and Development Authority (BARDA), within the U.S. Department of Health and Human Services (HHS) in Washington, DC. The mission of BARDA is to develop and procure medical countermeasures (MCM) that address the public health and medical consequences of chemical, biological, radiological, and nuclear (CBRN) accidents, incidents and attacks, pandemic influenza, and emerging infectious diseases. Specifically, BARDA supports the advanced development and procurement of drugs, vaccines and other products that are considered priorities for national health security. For more information on BARDA please visit their website at: <a href="http://www.phe.gov/about/BARDA/Pages/default.aspx" target="_blank">http://www.phe.gov/about/BARDA/Pages/default.aspx</a> Specifically, this individual will provide strategic, technical, and scientific expertise on the application of artificial intelligence (AI), machine learning (ML), and advanced data analytics to BARDA's mission of developing and procuring medical countermeasures (MCMs) for public health emergencies. The AI SME will advise leadership, program managers, and technical teams on the integration of AI technologies across BARDA's programs, ensuring the agency remains at the forefront of innovation in biodefense, pandemic preparedness, and health security.
Major Duties &amp; Responsibilities:
<ul>
<li>Advise BARDA leadership on emerging trends, opportunities, and risks in AI and related technologies.</li>
<li>Provide subject matter expertise to BARDA divisions in evaluating AI-enabled technologies, tools, and proposals.</li>
<li>Assess AI approaches used in diagnostics, therapeutics, and vaccines including review of algorithms and algorithm performance</li>
<li>Guide the design, implementation, and validation of AI applications to ensure scientific rigor, transparency, and compliance with federal policies.</li>
<li>Contribute to the formulation of policies, standards, and ethical frameworks governing AI use within BARDA.</li>
<li>Perform expert analysis and provide recommendations for applications of machine learning/artificial intelligence tools and capabilities to field of biotech research and development (e.g. digital health, drug discovery and design, clinical validation).</li>
<li>Evaluating diverse data sets for use with AI products/tools, such as EHR, claims, laboratory/clinical data, physiological data, genomic data, viral variant data, and/or social determinants of health data.</li>
<li>Advising on improvements to data collection and curation, developing standards, and developing data use and sharing agreements to enable AI applications</li>
<li>Advising R&amp;D partnerships developing artificial intelligence products/tools to improve model function, design clinical validation studies, and implement production deployment and maintenance processes.</li>
</ul>
 Requirements:
<ul>
<li>Advanced degree (Ph.D. or M.S) in Computer Science, Data Science, Engineering, Bioinformatics, or a related field</li>
<li>Minimum of 8-10 years of experience applying AI/ML in healthcare, biomedical research, or health security contexts</li>
<li>Demonstrated expertise in algorithm development, data modeling, and AI governance</li>
<li>Demonstrated ability to communicate complex AI concepts to diverse stakeholders</li>
<li>Demonstrated experience serving as technical expert and leader in machine learning/artificial intelligence, data analytics, and algorithm development using medical and/or biological data.</li>
<li>Demonstrated understanding of software development principles and cloud-based platforms and services relevant to AI development.</li>
<li>Expertise in understanding artificial intelligence model function, clinical validation, production deployment, and ongoing maintenance</li>
</ul>
Tunnell strives to hire and retain the most qualified talent. We believe that having employees with different backgrounds and capabilities contributes to the success of our business. To attract qualified applicants, Tunnell posts to a wide variety of job sites. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Please be advised that certain client contracts may outline specific requirements for onsite work. Tunnell employees and/or contractors are expected to comply with all client requirements, including any safety and health protocols.

Artificial Intelligence SME

<h3>Job Description</h3>
Is this you?
<ul>
<li>You desire to develop and master skillsets in all aspects of Project Management</li>
<li>You thrive on encountering and conquering new and exciting challenges</li>
<li> You are not afraid to ask questions, give input, and effectively negotiate to make an impact</li>
<li>You want to learn from the best and work with a great team of industry-leading professionals</li>
</ul>
 
If yes, then bring your talent and skills to F.E. Moran! 
 
We have an exciting opportunity for an entry level Assistant Project Manager/Project Engineer on our Plumbing team in Northwest Indiana!
 
You Are:
 
<ul>
<li>KNOWLEDGEABLE: Bachelor’s degree in construction management, mechanical engineering, or relevant field or equivalent experience; basic industry and project management knowledge and previous experience in Plumbing project management considered a plus</li>
<li>EXPERIENCED: Proficient in Microsoft Office Suite and have familiarity with construction / project management software programs</li>
<li>A COMMUNICATOR: Effectively communicate both verbally and written to varied levels of audiences; ability to negotiate changes and resolve conflicts successfully to protect the company’s interest</li>
<li>ANALYTICAL: Critical thinker with strong attention to detail; ability to problem-solve</li>
<li>ADAPTABLE: Quickly adjust to a changing environment and handle multiple priorities under time constraints</li>
<li>FLEXIBLE: Available as needed; travel to client sites; attend client meetings and events</li>
</ul>
 
What You’ll Do:
 
<ul>
<li>ASSIST: Support Project Managers with equipment buyouts, estimations, submittals, RFIs, change orders, schedules, budgets, communication, close outs, and other aspects of project management</li>
<li>PRIORITIZE: Strong time management and multi-tasking abilities, ensuring project deadlines are met</li>
<li>COORDINATE: Point of communication for customers, subcontractors, suppliers, and internal coordination</li>
<li>BUILD RELATIONSHIPS: Initiate and maintain trusting relationships with clients, promoting repeat business</li>
<li>CONVEY: Communicate aspects of project to clients including changes in costs for the benefit of project results </li>
<li>OBTAIN: Acquire the appropriate permits and licenses to ensure compliance</li>
<li>SERVICE: Provide exceptional guidance and support to all stakeholders, partners, and team members</li>
</ul>
 
What We Offer:
 
<ul>
<li>TOTAL REWARDS: Competitive salary and benefits package, including medical, dental and vision insurance, life and disability insurance, paid time off, and 401(k) retirement savings plan with discretionary company match</li>
<li>DEVELOPMENT: Enhance your project management and mechanical skills and work with cutting-edge computer modeling tools and technology</li>
<li>WORK ENVIRONMENT: Professional, engaging, collaborative, educational, and rewarding</li>
<li>TEAM: You will be an integral part of a knowledgeable, high achieving, industry-leading group of professionals</li>
</ul>
 
Who We Are:
 
The F.E. Moran Group of Companies is comprised of seven specialized businesses offering a full spectrum of HVAC, Mechanical Services, Fire Protection, Special Hazard Systems, Plumbing, Refrigeration, and Industrial Piping Services across virtually every market. We are a single-source contractor working seamlessly to consolidate resources and deliver outstanding construction and service solutions, regardless of size, scope, complexity, or location…We save lives, protect property, and create healthy environments.
 
Interested? Apply Now!
 
Candidates must be at least 21 years of age to be eligible for positions that require participation in the company’s fleet program. This is a requirement for roles involving the operation of company vehicles.
 
At F.E. Moran Group of Companies, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a specific need that requires accommodation, please advise a member of the Talent Acquisition team by contacting us at <a href="mailto:careers@femoran.com" target="_blank">careers@femoran.com</a>.

Project Engineer

<h3>Job Description</h3>
Are you a highly organized professional with a knack for problem-solving and vendor management? Do you thrive in fast-paced environments, supporting field teams and ensuring seamless execution of sampling operations? We are seeking a proactive and detail-oriented Project Coordinator II to join our pharma clients team in Lake County, Illinois. This hybrid role offers the opportunity to contribute to critical sampling operations, coordinate with vendors, and support field sales—all in a collaborative and innovative setting.
 
In this pivotal role, you will manage relationships with field sales representatives and external vendors, troubleshoot escalated issues within systems like Veeva (Salesforce), and oversee logistical operations involving shipping and tracking incidents. Your expertise in Excel, call center/customer service experience, and familiarity with pharmaceutical logistics will help keep our operations running smoothly. If you excel at juggling multiple projects, communicating effectively, and providing operational support, this position is your next career move!
 
Requirements:
 
• 2-4 years of customer support experience 
• Pharmaceutical experience a plus 
• Strong attention to detail and excellent communications skills: verbal, presentation, written
 
If this sounds like a great fit, please send your resume and portfolio to <a href="mailto:careers@arrowmac.com" target="_blank">careers@arrowmac.com</a>
 
For more information about Arrowmac and all of our jobs, please visit <a href="http://www.arrowmac.com" target="_blank">www.arrowmac.com</a>

9,174 Technology Jobs in Wyoming Township