<h3>Job Description</h3>
Job Description
The role
We are seeking a strategic and dynamic Materials Manager to lead our materials planning,
procurement, logistics, and inventory control operations. This role is responsible for
overseeing a cross-functional team and driving efficient, cost-effective materials
management processes that align with organizational goals and customer requirements.
The ideal candidate is an innovative, data-driven leader with a passion for supply chain
excellence and fostering a culture of continuous improvement and operational growth.
 
What You’ll Do
• Team Leadership &amp; Development: Direct and support departmental staff, ensuring
effective training, performance evaluation, and professional development to meet
current and future business needs.
• Materials Planning &amp; Coordination: Collaborate with manufacturing and
customers to schedule production, manage transportation logistics, and maintain
optimal inventory levels to meet demand.
• Systems &amp; Reporting: Develop, implement, and maintain procedures for accurate
and timely materials management reporting.
• Supplier Management: Oversee supplier relationships, focusing on performance
metrics and participating in program management activities as needed.
• Procurement &amp; Inventory Control: Ensure timely procurement of production and
service components. Monitor inventory levels and cycle counts to meet company
goals and maintain accuracy.
• Continuous Improvement &amp; Cost Optimization: Identify and drive initiatives for
process improvement and cost reduction across materials operations.
• Performance Metrics: Establish and track Key Operating Indicators (KOIs) to
measure departmental success and support strategic goals.
• Packaging &amp; Logistics Oversight: Manage packaging and freight strategies,
including premium freight, routing, and compliance with customer packaging
requirements (e.g., CLIPS).
• PFEP Management: Review and maintain the Plan for Every Part (PFEP), ensuring
appropriate Min/Max inventory levels across all locations.
• Compliance &amp; Documentation: Ensure all activities are properly documented and
comply with company policies, including emergency evacuation procedures.
• Other Duties: Perform additional responsibilities as assigned by management.
 
Who you are
• Bachelor’s degree in Supply Chain Management or a related field, MBA preferred.
• Minimum of 5 years of experience in Bailed Material Operation materials
management, including direct supervision of staff, preferably within the automotive
industry.
• Minimum of 10 years of progressive experience in Owned Material Operation
materials management, with demonstrated leadership in staff supervision, ideally in
an automotive manufacturing environment.
• Minimum of 10 years’ materials management experience.
• Strong, hands-on experience in Just-in-Time (JIT) manufacturing environments (Ford is a
plus)
• Proficient in Microsoft Office Suite (Word, Excel, Access) and materials management
systems such as Trans4M.
• Familiarity with departmental procedures and guidelines related to materials
operations.
• CPIM (Certified in Planning and Inventory Management), CPM (Certified Purchasing
Manager), or APP (Associate Professional in Supply Chain Management)
certifications are preferred.
• Work effectively within a unionized environment, adhering to collective bargaining
agreements (CBA), labor contracts, and workplace policies.
• Ability to handle and maintain confidential information with discretion.
• Strong analytical, organizational, and communication skills.
• Multilingual capabilities are a plus.
 
 
Company DescriptionBranex Group is a Minority-owned Technical Staffing firm headquartered in Auburn Hills, MI. We are a Certified Women’s Owned Business through the Women’s Business Enterprise National Council (WBENC). We specialize in Engineering, Information Technology, Robotics, Human Resources, and Finance opportunities across the United States. Branex Group is committed to being an Equal Employment Opportunity Employer and fostering a diverse and inclusive workplace. We ensure all applicants and employees are considered without discrimination or harassment based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran status, disability status, genetics, or any other protected characteristic by State and Federal laws. Branex Group offers the following benefits: - Medical Insurance - Dental Insurance - Vision insurance - Paid time off - 401(k) This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 
<h3>Company Description</h3>
Branex Group is a Minority-owned Technical Staffing firm headquartered in Auburn Hills, MI. We are a Certified Women’s Owned Business through the Women’s Business Enterprise National Council (WBENC). We specialize in Engineering, Information Technology, Robotics, Human Resources, and Finance opportunities across the United States.\r\n\r\nBranex Group is committed to being an Equal Employment Opportunity Employer and fostering a diverse and inclusive workplace. We ensure all applicants and employees are considered without discrimination or harassment based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran status, disability status, genetics, or any other protected characteristic by State and Federal laws.\r\n\r\n\r\nBranex Group offers the following benefits:\r\n- Medical Insurance\r\n- Dental Insurance\r\n- Vision insurance\r\n- Paid time off\r\n- 401(k)\r\n\r\n This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Materials Manager

<h3>Job Description</h3>
Job DescriptionBenefits/Perks:
<ul>
<li>Competitive Pay&nbsp;</li>
<li>Professional Development</li>
<li>Job Stability in a growing industry</li>
</ul>
 Job DescriptionThe Personal Lines Producer at Ackerman Agency is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales and service.&nbsp; Responsibilities:&nbsp;
<ul>
<li>Identify, qualify, and develop personal insurance opportunities with new and existing clients in office, online, by phone, and through written communication.&nbsp;</li>
<li>Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support.</li>
<li>Actively prospect round accounts and solicit increases in existing client coverage as well as network for new clients, including win backs.&nbsp;</li>
<li>Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates.</li>
<li>Support and prepare clients for renewal, retention, and maintain strong client relationships.</li>
<li>Anticipate, respond to, and follow up on all existing client needs.</li>
<li>Monitor, review, and report on key metrics to ensure sales targets are achieved and execute sales activity documentation in a timely, accurate, and professional manner.</li>
<li>Collaborate with team members and participate in formal and informal meetings as needed.</li>
<li>Maintain CE and participate in ongoing education and keep informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance.</li>
</ul>
&nbsp;&nbsp;Qualifications:
<ul>
<li>Hold the insurance license required by your state and have a minimum of two years of personal insurance account management experience, as well as a Bachelor’s Degree or comparable work experience.</li>
<li>Possess a valid driver’s license and a source of reliable transportation.&nbsp;</li>
<li>Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively secure new business and maintain an existing client base.</li>
<li>Have a proven track record of business-to-business sales success. Possess strong presentation, persuasion, and negotiation skills with the ability to close sales.</li>
<li>Be people-oriented, customer-focused, ethical, and professionally assertive in developing new client relationships and servicing existing clients.</li>
<li>Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making, and superior written and verbal communication skills.</li>
<li>Have excellent time management skills, thrive in a team environment, as well as proficiency with Technolgy and Computers; including agency management systems.</li>
</ul>
&nbsp;

Personal Lines Producer

<h3>Job Description</h3>
Anders Group is seeking a travel Cath Lab Technologist for a travel job in New Lenox, Illinois.
Job Description &amp; Requirements
<ul>
<li>Specialty: Cath Lab Technologist</li>
<li>Discipline: Allied Health Professional</li>
<li>Start Date: 01/19/2026</li>
<li>Duration: 13 weeks</li>
<li>40 hours per week</li>
<li>Shift: 10 hours, days</li>
<li>Employment Type: Travel</li>
</ul>
Anders Group Job ID #981426. Pay package is based on 10 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Temp - Technologist - Cath Lab (Days) New Lenox, IL
About Anders Group
WHY ANDERS?
\n
Anders Group is a Joint Commission accredited staffing agency and stands out from other agencies by our commitment to making sure our travelers are given the best customer service. Our team works hard to find the best jobs with the most aggressive rates!
\n
Anders Group offers rewarding assignments and competitive compensation packages, nationwide!
\n
We offer the following benefits from day one:
\n
<ul>\n
<li>Health Insurance, Including a Buy-up Option Dental Insurance Vision Insurance</li>
\n
<li>Life Insurance</li>
\n
<li>401(k)</li>
\n
<li>Licensure Reimbursement</li>
\n
<li>Premium Pay Packages</li>
\n
<li>CEU Reimbursements</li>
\n
<li>Daily Per Diems</li>
\n
<li>Travel Reimbursements</li>
\n
<li>Rental Car Allowances</li>
\n
<li>Continuing Education Resources</li>
\n
<li>Referral Bonus</li>
\n
<li>And Many More!</li>
\n</ul>
\n
THE ANDERS DIFFERENCE
\n
You're committed to providing exceptional healthcare. We're committed to you.
\n
Anders Group was founded by a team of healthcare recruiters who had built strong relationships with healthcare facilities and professionals nationwide. As staffing firms shifted their focus to numbers and margins, these recruiters saw a need for a company to take a different approach to staffing. Anders Group was founded in 2010 to do just that. We focus on individual and facility goals to make quality placements. Great people working with great facilities make for the best placements. Through our focus on providing the best experience to Allied and Nursing health care professionals, Anders Group has grown to be a top staffing firm in Healthcare. We look forward to working with you!
Benefits
<ul>
<li>Medical benefits</li>
<li>Dental benefits</li>
<li>Vision benefits</li>
<li>Life insurance</li>
<li>401k retirement plan</li>
<li>License and certification reimbursement</li>
<li>Continuing Education</li>
<li>Referral bonus</li>
</ul>

Travel Cath Lab Technologist

<h3>Job Description</h3>
Job DescriptionIMMIGRATION LEGAL ASSISTANT (BILINGUAL) The Immigration Law Office of Moises L. Barraza, LLC is a family-run practice dedicated to providing high quality, trustworthy immigration services to individuals and families. We are looking to add another legal assistant to our team to assist with the ever-growing need for immigration services. This position is specifically designed for a competent individual who is looking for a long-term career with growth potential within our office. PLEASE NOTE: We require applicants to follow specific application guidelines, contained at the bottom of this description. Please include all requirements in your original application in order to be considered for this position. Position Overview: Duties of the Immigration Legal Assistant at the Immigration Law Office of Moises L. Barraza, LLC will include but are not limited to the following: 
<ul>
<li>Providing direct assistance to Attorney(s) and Paralegals;</li>
<li>Managing clients, documents, forms, and compiling applications for assigned case types;</li>
<li>Meeting with clients to prepare all applications for assigned case types, making sure forms are filled correctly, without errors, reviewed by the Attorney, and submitted on time to meet any and all deadlines;</li>
<li>Managing incoming documents: communicating with clients to ensure that clients submit all requested documents on time and according to guidelines;</li>
<li>Answering client questions about case status or other issues that do not require direct Attorney attention;</li>
<li>Managing time to be as efficient as possible for the benefit of the client’s case;</li>
<li>Personal initiative is expected. Ideas to improve functionality and efficiency are welcome.</li>
</ul>
Qualifications: 
<ol>
<li>Dedication to the Law Office’s mission to give immigrants the best chance of success.</li>
<li>Bilingual in Spanish and English required.</li>
<li>Bachelor’s degree preferred.</li>
<li>Paralegal degree or certificate a bonus.</li>
<li>Desire to build a career in immigration law.</li>
<li>Technologically-savvy (comfortable working on different computer programs such as Word/Pages).</li>
<li>Excellent interpersonal and communication skills.</li>
<li>Honest, self-motivated, reliable, and flexible.</li>
<li>Skilled in problem solving, organization, and attention to detail.</li>
<li>Poised and relaxed under stress, with the ability to work well with deadlines and multitasking.</li>
<li>Capable working independently but cohesively as part of a small office team.</li>
<li>Skilled in document, case, file, and task management.&nbsp;</li>
</ol>
Salary and Hours: Salary and benefits package will be offered within a range of $45,000-$55,000, commensurate with skill, ability, and experience. Normal office hours are Monday-Friday, 9:00am-5:30pm, with a 30 minute lunch break. Our Firm strongly believes in providing work-life balance, so a full time work week is considered 40 hours, and no evening or weekend hours are expected. To Apply: Please submit the following with your application. If necessary, include the cover letter and writing sample in the same .pdf document as your resume. Please include your name in the title of every attachment. Thank you. 
<ol>
<li>Resume</li>
<li>Cover letter in English and Spanish specifically addressing the following points:
<ol>
<li>Why you wish to work for the Immigration Law Office of Moises L. Barraza, LLC&nbsp;</li>
<li>How you would be a good fit for the position and for our law office</li>
<li>&nbsp;Provide a specific example of a difficult situation that you have handled well</li>
<li>Explain why you have long term staying power.</li>
</ol>
</li>
</ol>
3. Original writing sample that demonstrates your writing capabilities. All written products must be the original work of the applicant. No AI product will be accepted.

Immigration Legal Assistant

<h3>Job Description</h3>
Job Description
Anderson, Rasor &amp; Partners, LLP is a renowned defense trial firm based in Chicago, recognized for its longstanding tradition of success and excellence. The firm is dedicated to providing exceptional legal defense while offering proactive counseling to help clients minimize liability exposure. Anderson, Rasor &amp; Partners, LLP works closely with clients to develop and execute effective strategies tailored to their objectives.
The firm’s practice areas include medical malpractice defense, health care litigation, nursing home defense, and general and commercial litigation, among others.
ROLE DESCRIPTION
This is a full-time, on-site Billing Coordinator position located in Chicago, IL. The Billing Coordinator is responsible for managing and executing the firm’s billing processes, including the preparation, review, and issuance of invoices while ensuring accuracy and timeliness.
This role involves maintaining billing systems, resolving billing discrepancies, collaborating with internal teams, and working directly with clients to provide clear and efficient communication regarding billing matters. The position also requires monitoring accounts and maintaining accurate records to ensure financial compliance.
KEY RESPONSIBILITIES
The Billing Coordinator’s day-to-day responsibilities include:
<ul>
<li>
Collaborating directly with attorneys and clients to resolve billing inquiries and strengthen client relationships
</li>
<li>
Maintaining comprehensive knowledge of client billing requirements, including individual client specifications and client software billing guidelines
</li>
<li>
Managing the timekeeper rate roster, including onboarding new timekeepers and adjusting rates per client or attorney directives
</li>
<li>
Partnering with attorneys and administrative staff to implement and improve billing processes
</li>
<li>
Preparing and distributing monthly pre-bills for attorney review, ensuring compliance with client guidelines and formatting requirements
</li>
<li>
Executing edits, text modifications, code changes, and transfers in accordance with attorney instructions and client guidelines
</li>
<li>
Finalizing and submitting bills and invoices to clients, including electronic billing submissions
</li>
<li>
Addressing internal and client billing inquiries and coordinating with billing partners to develop appropriate solutions
</li>
<li>
Monitoring and following up on invoice short payments in collaboration with financial administrative staff
</li>
<li>
Generating and maintaining monthly reports on hours, write-offs, and productivity as directed
</li>
<li>
Performing additional duties as required
</li>
</ul>
DESIRED QUALIFICATIONS
<ul>
<li>
Proficiency in billing processes, invoicing, and billing systems
</li>
<li>
Strong analytical skills with exceptional attention to detail
</li>
<li>
Excellent verbal and written communication skills
</li>
<li>
Ability to work in a fast-paced environment and manage multiple deadlines
</li>
<li>
Familiarity with legal or professional services billing processes (preferred)
</li>
<li>
Proficiency in relevant billing software and Microsoft Office Suite
</li>
<li>
Associate’s or Bachelor’s degree in Accounting, Finance, or a related field (preferred)
</li>
</ul>
BENEFITS
<ul>
<li>
Life and long-term disability insurance at no cost to the employee
</li>
<li>
Medical insurance through Blue Cross/Blue Shield (BCBS), with six health plan options
</li>
<li>
Two dental plan options (HMO and PPO)
</li>
<li>
401(k) and profit-sharing plan contributions after eligibility requirements are met
</li>
<li>
Paid Time Off (PTO), including sick leave, based on experience
</li>
</ul>
SALARY RANGE
$70,000 – $85,000

Billing Coordinator

<h3>Job Description</h3>
Job Description
We are seeking the ideal candidate for our Commercial Lines Underwriting opening for our growing insurance company located in Bedford Park, just a mile south of Midway Airport!
The Commercial Lines Underwriter will work independently and collaboratively with the Commercial Account team to provide a high level of customer service to policyholders. Develop new and maintain existing agency relationships. Underwrite new and renewal business focusing on profitability. Contribute to the success of the department in meeting department and company goals. 
 
DUTIES &amp; RESPONSIBILITIES: 
<ul>
<li>Responsible for maintaining a high-level knowledge of coverage, exposures, rating plans and state requirements to perform the job</li>
<li>Handle and maintain a book of business up to $7MM in Written Premium</li>
<li>Underwrite and price new and renewal accounts with proper file documentation in a timely manner </li>
<li>Enter new business policies, endorsements, and renewals</li>
<li>Manage the financial aspects of accounts sending out monthly billing invoices on certain direct bill accounts, taking phone payments as needed, etc</li>
<li>Provide timely responses to agent inquiries </li>
<li>Monitor account and agency loss ratios and risk profiles, make recommendations on agency terminations and/or re-underwriting programs</li>
<li>Review daily claims and act accordingly to communicate to agents on issues with drivers or accounts.</li>
<li>Command full knowledge on rating, pricing, guidelines, and forms for assigned specialty lines of business</li>
<li>Mentor and train less experience Commercial Lines Underwriters (Commercial Lines Underwriter I and Commercial lines Junior Underwriter)</li>
<li>Forward thinking with new product and business segments or states to enter</li>
<li>Maintain and share knowledge of industry trends, market conditions and company programs</li>
</ul>
 
QUALIFICATIONS REQUIRED:
<ul>
<li>Proficient in Word, Excel, Power Point</li>
<li>Proficient with Industry Resources and databases </li>
<li>Working knowledge of carrier billing and processing systems; PTS and AS400 preferred</li>
<li>Excellent oral and written communication skills</li>
<li>Organized and detail oriented with ability to multi-task</li>
<li>Ability to work independently and collaboratively simultaneously</li>
<li>Minimum 3 - 5 years of Commercial Lines Multiple Line Underwriting experience with expertise in Commercial Auto (Taxi, Livery, Para Transit) and Commercial General Liability (Contractors and OL&amp;T)</li>
<li>Demonstrated knowledge of the property and casualty insurance industry.</li>
<li>Excellent organizational and interpersonal skills. </li>
<li>Strategic thinker with ability to support the company position </li>
<li>Demonstrated knowledge of 1st dollar and deductible pricing strategies</li>
</ul>
 
Preferred: 
<ul>
<li>College Degree</li>
<li>Professional Designations (CPCU, ARM, etc.)</li>
</ul>
 
First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:
<ul>
<li>Competitive Salaries</li>
<li>Commitment to your Training &amp; Development</li>
<li>Medical and Dental and Vision Reimbursement</li>
<li>Short Term Disability/Long Term Disability</li>
<li>Life Insurance</li>
<li>Flexible Spending Account</li>
<li>Telemedicine Benefit</li>
<li>401k with a generous company match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement </li>
<li>Wellness Program</li>
<li>Fun company sponsored events</li>
<li>And so much more!</li>
</ul>
Estimated Salary Range: $41,250-$81,250/year *
 
*Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location. In addition, starting salary may vary by position depending on whether the position is in-office, hybrid or remote.
 Job Posted by ApplicantPro

Commercial Lines Underwriter

<h3>Job Description</h3>
AHS Staffing is seeking a travel Cath Lab Technologist for a travel job in New Lenox, Illinois.
Job Description &amp; Requirements
<ul>
<li>Specialty: Cath Lab Technologist</li>
<li>Discipline: Allied Health Professional</li>
<li>Start Date: 01/19/2026</li>
<li>Duration: 13 weeks</li>
<li>40 hours per week</li>
<li>Shift: 10 hours, days</li>
<li>Employment Type: Travel</li>
</ul>
AHS Job ID #2341340. Posted job title: Radiologic Technologist Cardiac Cath Lab Tech
About AHS Staffing
At AHS Staffing, we are committed to providing a personalized, transparent, and rewarding experience. We go beyond the transactional nature of the industry by offering individualized job matching, clear communication, no-nonsense pay rates, and dedicated recruiter support 24/7.
 
When you're on assignment with us, you'll get access to industry-leading benefits, including comprehensive medical coverage, 401(k) matching, competitive pay packages, licensure reimbursement, weekly pay, and more. Easily manage your day-to-day with our mobile app where you can view your assignment details, manage your compliance and licensing documents, submit timecards, and browse new jobs to land your next adventure.
 
As a nationally recognized and award-winning agency, we understand the importance of providing a seamless experience from application to placement. Our top priority is matching you with assignments that align with both your personal and professional goals. Join us to experience working with an agency that truly prioritizes your success and well-being and see why thousands of healthcare professionals continue to trust us with their careers.

<h3>Job Description</h3>
Job Description
Paralegal Job Summary
Zwelling Law, PLLC is seeking a skilled and experienced Paralegal to support our legal team. You will work closely with our attorneys from the beginning of a case through the end, including if it goes to trial. Candidates must have 3-8 years’ experience with, trial preparation, handling discovery, drafting legal documents, efiling, coordinating depositions and assisting the attorneys with case management. The candidate must be able to multi-task several assignments under tight deadlines, and be proficient in Microsoft Office, Adobe, Odyssey e-filing, and Microsoft Outlook. Salary range is $60,000 - $75,000 commensurate with experience.
Zwelling Law, PLLC, is a firm representing nursing homes in the areas of defense litigation, tax appeals and real estate. The advertised position is for a paralegal in the litigation department. The firm offers competitive salary, health benefits and a flexible work environment. The firm is young with plans to grow. This is a ground floor opportunity to work with one of Chicago's newest firms servicing the healthcare industry.
Paralegal Duties and Responsibilities:
<ul>
<li>Prepare initial drafts of pleadings, discovery documents and simple motions</li>
<li>File documents and serve on all counsel Assist trial attorneys with trial preparation and during trial</li>
<li>Keep attorneys’ calendar</li>
</ul>
Paralegal Requirements and Qualifications:
<ul>
<li>Bachelor's degree preferred</li>
<li>National certification, such as those offered by NALA or AACP, is a plus</li>
<li>Proficient in Microsoft Office including Outlook</li>
<li>Proficient in Adobe</li>
<li>Excellent communication and organization skills</li>
</ul>
Benefits:
<ul>
<li>Medical Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Life insurance policies</li>
</ul>
Please send resume to <a href="mailto:durvisa@zwellinglaw.com" target="_blank">durvisa@zwellinglaw.com</a>
Company DescriptionZwelling Law, PLLC is a firm representing nursing homes in the areas of defense litigation, tax appeals and real estate serving the greater Chicagoland area since 2021. 
<h3>Company Description</h3>
Zwelling Law, PLLC is a firm representing nursing homes in the areas of defense litigation, tax appeals and real estate serving the greater Chicagoland area since 2021.

Paralegal

<h3>Job Description</h3>
Job Description
We are seeking an additional Owner's Rep to join our group!
 
Responsibilities: This individual will provide operational support to the General Manager and other Senior Team members in the following:
<ul>
<li>Assessing new acquisition opportunities</li>
<li>Estimate, bid, let, and manage construction/renovation projects from conception to completion</li>
<li>Define and maintain preventative maintenance programs for portfolio properties, both residential and commercial/industrial</li>
<li>Assist in identifying issues at assigned properties and developing effective solutions</li>
</ul>
Experience and Qualifications:
<ul>
<li>Carpenter Foreman (or other journeyman tradesman) with proven leadership skills and an understanding of the need for a coordinated, collaborative effort among the trades</li>
<li>10+ years of construction experience with 5+ years in supervisory roles</li>
<li>Comprehensive knowledge of building systems, products, construction details and design</li>
<li>Familiarity with building codes, the permitting process, and high-quality standards</li>
<li>Experience working with architects and engineers, and the ability to read and apply blueprints</li>
<li>Proven experience in the maintenance and renovation of multi-family structures</li>
<li>Thorough understanding of the bidding process</li>
<li>Solid understanding of quality vs. price and how to balance the two concepts</li>
<li>Ability to see the “Big Picture” while always being cognizant of the details</li>
<li>Self-motivated with excellent time- and project-management skills</li>
</ul>
Company DescriptionPrairie Management &amp; Development, Inc. (PMD) is a mission-driven property development and management firm with over 40 years of industry experience. PMD’s primary focus is to provide, through construction and preservation, clean, safe and affordable housing for the residents, including for some who are most in need. The company owns and/or manages 40+ projects, all of which are located in the Midwest. Company headquarters is located on North Michigan Avenue in Chicago. Prairie Management &amp; Development, Inc. is an equal opportunity employer. 
<h3>Company Description</h3>
Prairie Management &amp; Development, Inc. (PMD) is a mission-driven property development and management firm with over 40 years of industry experience. PMD’s primary focus is to provide, through construction and preservation, clean, safe and affordable housing for the residents, including for some who are most in need. The company owns and/or manages 40+ projects, all of which are located in the Midwest. Company headquarters is located on North Michigan Avenue in Chicago. \r\n\r\nPrairie Management &amp; Development, Inc. is an equal opportunity employer.

Owner's Rep - Construction

<h3>Job Description</h3>
Job DescriptionCompany Description 
WHO IS GUIDEHEALTH?&nbsp;
Guidehealth&nbsp;is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth&nbsp;leverages remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth&nbsp;empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients.&nbsp;
Job Description 
We believe in accountability, continuous learning, innovation, and ensuring every voice is heard—all while leading with empathy.
We’re looking for a Manager of CX Training, Quality Assurance &amp; Customer Satisfaction who is passionate about building frontline capability, driving service excellence, and turning insights into action. In this role, you’ll design and deliver training programs, own our quality assurance framework, manage SOPs and documentation standards, and analyze customer feedback to continuously improve the member experience.
This is a strategic, hands-on role where you’ll shape how our Customer Experience team learns, grows, and delivers exceptional service.
WHAT YOU’LL BE DOING
Training Program Development &amp; Delivery
<ul>
<li>Assess training needs using data and performance trends.</li>
<li>Design, develop, and facilitate New Hire Training for Customer Guides, Guide Coaches, and CX Managers.</li>
<li>Build cross-training, upskill, and refresher programs aligned with operational priorities.</li>
<li>Maintain a structured training roadmap based on product changes, seasonality, and skill gaps.</li>
<li>Create engaging content—presentations, simulations, job aids, videos, and workflow guides.</li>
<li>Measure training effectiveness through assessments, QA outcomes, and performance metrics.</li>
<li>Partner with CX Managers and Guide Coaches to identify emerging training needs.</li>
</ul>
Quality Assurance Ownership &amp; Calibration
<ul>
<li>Own the CX Quality Assurance framework to ensure interaction quality meets evolving customer expectations.</li>
<li>Partner with Guide Coaches to calibrate QA scoring and unify coaching insights.</li>
<li>Refine QA rubrics and conduct deep dives to identify behavioral, procedural, and systemic improvements.</li>
<li>Use QA trends to inform training updates and policy enhancements.</li>
</ul>
Standards, Policies &amp; Procedures Documentation
<ul>
<li>Create and maintain CX Standards, SOPs, workflows, scripts, and knowledge documents.</li>
<li>Translate complex processes into clear, simple instructions for frontline teams.</li>
<li>Ensure documentation is accurate, up-to-date, and version-controlled.</li>
</ul>
Customer Satisfaction Insights &amp; Experience Improvement
<ul>
<li>Monitor CSAT survey performance and identify drivers of satisfaction and dissatisfaction.</li>
<li>Translate feedback into actionable improvements for scripts, SOPs, training, and workflows.</li>
<li>Produce regular CSAT and QA insight reports for CX leadership.</li>
</ul>
Cross-Functional Collaboration &amp; Change Enablement
<ul>
<li>Serve as the CX training and QA subject matter expert for product, workflow, and technology initiatives.</li>
<li>Ensure frontline readiness for new launches through training and documentation updates.</li>
<li>Champion a coaching-first culture centered on empathy, capability building, and continuous improvement.</li>
</ul>
Qualifications 
WHAT YOU’LL NEED TO HAVE FOR SUCCESS
<ul>
<li>5+ years of experience in CX training, quality assurance, or service operations.</li>
<li>Experience designing and facilitating training in a contact center or high-volume service environment.</li>
<li>Strong understanding of QA frameworks, scoring rubrics, calibrations, and coaching techniques.</li>
<li>Excellent written and verbal communication skills for SOPs, scripts, and workflows.</li>
<li>Strong analytical skills with the ability to interpret QA, CSAT, and performance data.</li>
<li>Ability to work independently and cross-functionally.</li>
</ul>
Preferred:
<ul>
<li>Healthcare experience (payer or provider).</li>
<li>Experience with AI QA, sentiment analytics, or automated coaching insights.</li>
<li>Familiarity with LMS platforms and digital learning tools.</li>
<li>Formal training or certification in instructional design or adult learning.</li>
</ul>
KEY COMPETENCIES
<ul>
<li>Instructional Design &amp; Facilitation</li>
<li>Quality &amp; Coaching Frameworks</li>
<li>Analytical Insight &amp; Problem Solving</li>
<li>Documentation Excellence &amp; Process Clarity</li>
<li>Cross-Functional Influence &amp; Collaboration</li>
<li>Continuous Improvement &amp; Change Readiness</li>
<li>Empathy, Communication &amp; Service Orientation</li>
</ul>
HOW WE MEASURE SUCCESS
<ul>
<li>CSAT &amp; Customer Effort Scores</li>
<li>First Call Resolution (FCR)</li>
<li>QA Scores &amp; Scoring Consistency</li>
<li>New Hire Training Graduation &amp; Ramp-to-Competency Rates</li>
<li>Reduction in Escalations &amp; Repeat Contacts</li>
<li>SOP Accuracy &amp; Update Timeliness</li>
<li>Training Satisfaction &amp; Knowledge Retention</li>
<li>Measurable Behavior Change Post-Coaching</li>
</ul>
WORK MODEL
Fully remote with occasional travel for workshops, training, or team alignment.
 Additional Information 
ALIVE with Purpose: How We Thrive at Guidehealth&nbsp;
At Guidehealth, our values come to life in everything we do.&nbsp;
<ul>
<li>We are Driven by Accountability — grounded in transparency, reliability, and integrity as we navigate challenges and opportunities alike.&nbsp;</li>
<li>Always Growing, Always Learning — staying curious and continuously improving inspires us to shape a better future for healthcare.&nbsp;</li>
<li>With Collaborative Innovation, we solve problems creatively, making every experience better for our employees and the patients we serve.&nbsp;</li>
<li>At Guidehealth, Every Voice Matters — we believe our collective strength is rooted in the unique perspectives of each team member.&nbsp;</li>
<li>And through Empathy in Action, we build stronger connections with those who count on us.&nbsp;</li>
<li>This is what it means to be ALIVE with purpose. This is how we thrive — together — at Guidehealth.&nbsp;</li>
</ul>
BENEFITS:
All full-time employees of Guidehealth who work 30 hours per week or more are eligible for our comprehensive benefits package. While you are hard at work advancing value-based healthcare, we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include:
<ul>
<li>Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs.</li>
<li>Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered.</li>
<li>Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution.</li>
<li>Have Peace of Mind: We provide Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected.</li>
<li>Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times.</li>
<li>Take Time for Yourself: We offer paid time off plans helping you achieve work-life balance and meet your personal goals.</li>
<li>Support Your New Family: Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need.</li>
<li>Learn and Grow: Your professional growth is important to us. Guidehealth offers various resources dedicated to your learning and development to advance your career with us.</li>
</ul>
COMPENSATION:
The listed compensation range listed is paid bi-weekly per our standard payroll practices.&nbsp;Final base pay decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT&nbsp;
Diversity, inclusion, and belonging are at the core of Guidehealth’s values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation and identity, national origin, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment. &nbsp;
OUR COMITTMENT TO PROTECTION OF PATIENT AND COMPANY DATA
This position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealth’s custodianship as well as Guidehealth Intellectual Properties.&nbsp; For any security-specific roles, the responsibilities would be further defined by the hiring manager.&nbsp;
REMOTE WORK TECHNICAL REQUIREMENTS Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems. The required internet speed is a minimum of 100 mbps download, 10 mbps upload. Please run a speed test here&nbsp;to confirm your internet connection meets these requirements.&nbsp;

100,508 Jobs in Mokena, IL, USA