<h3>Job Description</h3>
Job DescriptionPrompt and Context Engineer
Job Details:
<ul>
<li>
Location: Remote (U.S.) – EST or CST time zone preferred
</li>
<li>
Work Authorization: U.S. Citizens or Green Card Holders preferred
</li>
<li>
Experience Required: Minimum 2 years in AI/ML, NLP, or LLM development
</li>
</ul>
Job Summary:
We are looking for a Prompt and Context Engineer to join our growing AI/ML team. In this role, you will design, test, and refine prompts and contextual frameworks for large language models (LLMs) such as GPT, Claude, and Gemini. The ideal candidate has experience in Natural Language Processing (NLP), AI model behavior tuning, and Python-based development, with a strong focus on producing accurate, context-aware, and human-aligned AI outputs.
Key Responsibilities:
<ul>
<li>
Design and refine prompt structures to enhance LLM performance.
</li>
<li>
Build and maintain contextual input systems for personalization and consistency.
</li>
<li>
Analyze and fine-tune model outputs for tone, accuracy, and alignment.
</li>
<li>
Collaborate with data scientists, engineers, and product teams on model improvements.
</li>
<li>
Stay up to date with the latest LLM advancements and integrate best practices.
</li>
</ul>
Required Skills:
<ul>
<li>
Proficiency in Python, LangChain, Hugging Face, or OpenAI API.
</li>
<li>
Strong understanding of LLM optimization, prompt engineering, and A/B testing.
</li>
<li>
Excellent analytical, problem-solving, and communication skills. #ZR #INDGEN
</li>
</ul>

AI Prompt Engineer

<h3>Job Description</h3>
Job Description
ARE YOU A PEOPLE PERSON? Diehl of Butler is proud to announce we are seeking a full-time automotive Service Advisor to join our winning team. We are a family owned and operated business and provide an excellent high paced work environment.
<ul>
<li>Must have a valid U.S drivers license.</li>
<li>Must be reliable</li>
<li>Minimum one year Customer Service experience required.</li>
<li>Team Oriented and positive attitude with high energy personality.</li>
<li>Ability to Multi Task and stay focused in a fast paced environment.</li>
<li>Tekion experience a bonus.</li>
<li>Professional appearance and attitude required.</li>
</ul>
Automotive Service Advisor/Writer Responsibilities
<ul>
<li>Ability to achieve goals and objectives set by management.</li>
<li>Communicate with parts department and technicians in order to complete repairs.</li>
<li>Abiltiy to perform Multi Point Inspection</li>
<li>Report to Management for additional job duties.</li>
<li>Saturdays Required (alternating)</li>
<li>Schedule service appointments.</li>
<li>Greet and write customers up in a timely manner.</li>
<li>Maintain highest customer satisfaction in accordance with Manufactures guidelines,</li>
<li>Review Repair Orders to ensure work is completed</li>
<li>Ability to communicate effectively with both external and internal customers and employees.</li>
<li>Job Type: Full-time</li>
</ul>
Benefits:
Dental Insurance Health Insurance Vision Insurance
Schedule: Monday to Friday Alternating Weekends
Supplemental pay types:
Bonus Pay Commission Pay 55,000 - 90,000 per year potential
Experience:
Customer Service: 1 year (Preferred) relevant: 1 year (Preferred)
Work Location:
Butler PA
Typical start time:
7:30 AM
Typical end time:
5:30 PM

Service Advisor

<h3>Job Description</h3>
Job Description
New Business and More High-Mile Lanes Secured! It's a Great Time to Find Your Lane at NavajoExpress!
*No local positions currently available*
<ul>
<li>Top Drivers Earning $85,000-$90,000 a Year!</li>
<li>99% No Touch Freight</li>
<li>ISSAC ELD - Mobile Device, Fast, Easy-to-Use, Keeps Your Life Simple!</li>
<li>High Refrigerated Freight Volume - Run 2600-3000 mi/week</li>
<li>Earn 1 Day Off For Every Week Out</li>
<li>Full Health Benefits - Medical, Dental, Vision, Life</li>
<li>Pet Rider Policy</li>
<li>Ask About Our Lease Program on '24-'26 Model Trucks!</li>
</ul>
Hiring Requirements:
<ul>
<li>Valid Current Class-A CDL License</li>
<li>Must be 21 years old</li>
<li>Must have 6 months OTR Tractor-Trailer experience in last 3 years</li>
<li>Good MVR - will review</li>
<li>No DWI/DUI in last 5 years or while in possession of CDL</li>
</ul>
If you'd like to speak with a recruiter at Navajo, please call: (719) 626-9814

CDL-A OTR Reefer Drivers

<h3>Job Description</h3>
Job Description
About the job
Company Description
Riley &amp; Colaizzo Insurance specializes in providing comprehensive auto, home, and business/commercial insurance solutions. Serving all of Pennsylvania, the agency is dedicated to meeting the insurance needs of communities, including the entirety of Western Pennsylvania. With a focus on customer service and tailored policies, Riley &amp; Colaizzo strives to deliver reliable protection and peace of mind to clients.
Role Description
This is a full-time, on-site role based in Allison Park, PA, for a Customer Service Representative. The goal with this role would be to slowly transition into a sales producer role once trained and sufficient.
The selected candidate will handle client inquiries, address concerns, and provide guidance on insurance policies. Daily tasks include answering customer calls, processing policy updates, assisting with claims, troubleshooting issues, and maintaining accurate records. A collaborative and customer-focused approach is essential for success in this role.
Qualifications
<ul>
<li>Proven skills in customer service, problem-solving, and conflict resolution</li>
<li>Proficiency with data entry and documentation management</li>
<li>Strong verbal and written communication skills</li>
<li>Ability to multitask, prioritize workloads, and meet deadlines</li>
<li>Basic knowledge of insurance terms and products is advantageous</li>
<li>Familiarity with office software applications</li>
<li>High school diploma or equivalent; an associate or bachelor's degree is a plus</li>
<li>Prior experience in the insurance industry or a customer-facing role is beneficial</li>
</ul>
Company DescriptionAbout Us Riley &amp; Colaizzo Insurance Group is a locally owned, independent agency proudly representing Erie Insurance and other top-rated carriers. We specialize in personal and commercial coverage — auto, home, life, and business — and are committed to providing clients with trusted advice and excellent service. We’re expanding our team and looking for an energetic Telemarketer to help us connect with potential clients, introduce our agency, and set appointments for our licensed agents. 
<h3>Company Description</h3>
About Us\r\n\r\nRiley &amp; Colaizzo Insurance Group is a locally owned, independent agency proudly representing Erie Insurance and other top-rated carriers. We specialize in personal and commercial coverage — auto, home, life, and business — and are committed to providing clients with trusted advice and excellent service.\r\n\r\nWe’re expanding our team and looking for an energetic Telemarketer to help us connect with potential clients, introduce our agency, and set appointments for our licensed agents.

Customer Service Representative

<h3>Job Description</h3>
Job Description
Building Maintenance Supervisor&nbsp;- This position will be responsible for performing preventive, corrective and general maintenance and repairs and supervising staff for property located in the&nbsp;South Hills of Pittsburgh. Monday through Friday 9:00 AM to 5:00 PM. $25.00 per hour. Temp to Hire. Benefits with permanent offer.
Responsibilities:
<ul>
<li>Operating and maintaining all mechanical and electrical building systems and any equipment that supplies the building with heat, power, ventilation, air conditioning, and/or refrigeration, and any other support systems, including general building mechanical repairs and alterations (plumbing, carpentry, minor furniture moves, ceiling tile replacements, etc.)</li>
<li>HVAC - general knowledge of HVAC and AHU unit repairs &amp; operations.</li>
<li>Repair all restroom fixtures, clear drain obstructions</li>
<li>Communicate with appropriate persons designated on a timely basis</li>
<li>Able to adapt well to constant changes and requests in a residential environment</li>
<li>Perform troubleshooting and repairs of building infrastructure and installation of systems, including, but not limited to, plumbing systems, electrical systems, kitchen equipment, roofs, drains, painting, maintenance shop organization, and HVAC, as directed by management</li>
<li>Maintain lighting systems throughout the facility, including but not limited to cleaning fixtures, replacing bulbs and lamps, ballasts, as well as participating in any lamp recycling programs.</li>
<li>Performs installation and modification of building equipment systems that are directed by management</li>
<li>Sweep, clear leaves, pressure wash, and snow removal during bad weather events</li>
<li>Respond quickly to emergency situations during regular business hours and after hours</li>
</ul>
Qualifications:
<ul>
<li>Must have HS diploma</li>
<li>Must have a minimum of 5 years of work experience</li>
<li>Must be qualified and knowledgeable in the operation &amp; installation of Electrical, Plumbing, HVAC, Carpentry, and mechanical equipment</li>
<li>Team player with a strong work ethic</li>
<li>Must have a history of safe work practices and training</li>
<li>Must possess basic computer skills</li>
<li>Must be able to communicate effectively with Management, customers, contractors, and co-workers</li>
<li>Must be able to pass pre-employment drug screening and background check</li>
<li>Valid Driver's license</li>
</ul>
Company DescriptionA company willing to make sure the employee finds their perfect match in the job field 
<h3>Company Description</h3>
A company willing to make sure the employee finds their perfect match in the job field

Building Maintenance Supervisor

<h3>Job Description</h3>
Job Description
Customer Sales Consultant, Entry Level Opportunity!
Overview We’re looking for a driven Customer Sales Consultant who thrives in a fast-paced, relationship-driven environment. In this role, you’ll connect with customers, identify their needs, and recommend solutions that make a real impact. If you enjoy helping people, meeting goals, and growing your career, this is the perfect opportunity.
Responsibilities
<ul>
<li>
Engage customers with professionalism and enthusiasm
</li>
<li>
Present product and service options tailored to customer needs
</li>
<li>
Build lasting relationships through trust and personalized support
</li>
<li>
Meet and exceed sales goals with a consultative approach
</li>
<li>
Track leads, sales, and customer feedback for continuous improvement
</li>
</ul>
Qualifications
<ul>
<li>
Previous experience in sales, retail, or customer service preferred
</li>
<li>
Strong communication and active listening skills
</li>
<li>
Self-motivated with a positive attitude and desire to grow
</li>
<li>
Reliable, goal-oriented, and adaptable in a team setting
</li>
</ul>
Company DescriptionAt Zyra Enterprise, our name reflects our purpose: bringing positive change to those around us. Though we specialize in B2C sales and marketing, our passion lies in driving measurable growth, building meaningful relationships, and creating lasting impact for our clients and team. 
<h3>Company Description</h3>
At Zyra Enterprise, our name reflects our purpose: bringing positive change to those around us. Though we specialize in B2C sales and marketing, our passion lies in driving measurable growth, building meaningful relationships, and creating lasting impact for our clients and team.

Customer Sales Consultant

<h3>Job Description</h3>
Job Description
NTB / Mavis Tires &amp; Brakes at Discount Prices - Automotive Assistant &amp; Service Managers
 
NTB is proud to join the Mavis Tires Family. We're looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one or our state-of-the-art automotive service and retail tire sales centers in the Monroeville, PA area. With over 2,000 retail locations, Mavis is one of the largest tire sales and automotive repair chains in the United States. 
About the Position of Assistant Manager
As a future leader of Mavis, the Assistant Manager supports the Store Manager to ensure each Mavis retail location operates efficiently, safely and effectively. Using fundamental leadership skills, Assistant Managers are responsible for enforcing established policies, procedures and standards, scheduling mechanics/technicians work, managing outside orders, ensuring the quality and timely completion of jobs, meeting customer expectations, and the safety of team members.
About the Position of Service Manager
The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services. In addition, to ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
Employee Benefits
At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, including weekly incentive compensation, a good working environment and an excellent combination of additional benefits like health, dental and vision insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid time off, paid holidays, life insurance, on-the-job training, and opportunities for career growth and advancement.
Qualifications
We recruit team members who share our commitment to providing complete customer satisfaction and delivering the highest quality service. To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position.
 
What are you waiting for? APPLY NOW!
Candidates can apply online at <a href="http://www.mavis.com/careers" target="_blank">www.mavis.com/careers</a>. OPEN INTERVIEWS ARE AVAILABLE 7 DAYS A WEEK! Simply walk in during store hours for an immediate interview. If you have any additional questions, you may call the Recruitment department toll-free # at 844-375-3995.
For more information about Mavis, please visit <a href="http://www.mavis.com" target="_blank">www.mavis.com</a>.
 
Mavis is an Equal Opportunity Employer
Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available by contacting <a href="mailto:HRConnect@mavistire.com" target="_blank">HRConnect@mavistire.com</a>. 
We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operations of our business, in accordance with applicable federal, state and local laws. If you believe you require such assistance to complete this Application for Employment or to participate in the interview process, please contact our Employee Experience team at (914) 984-2500 ext. 5631. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws. If you believe you require such an accommodation, please contact our Employee Experience team at (914) 984-2500 ext. 5631. In addition, applicants may report any instances of perceived discrimination through HRConnect either by calling toll-free at 1-877-628-4755 or by sending an email to <a href="mailto:HRConnect@mavistire.com" target="_blank">HRConnect@mavistire.com</a>.
 Job Posted by ApplicantPro

Automotive Assistant & Service Managers

<h3>Job Description</h3>
Job DescriptionOverview
Company Overview: 
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Security Custom Protections Officer Needed in Pittsburgh on Baum Blvd. - PA Act 235 Certification Required Prior to Employment
Full-Time - $23.00 / Hour
Flex Officers are scheduled up to 40 hours per week on any shift/day, as needed, weekends included in schedule
Frequent Walking/Standing Required (Indoor/Outdoor); Moderate Computer Skills Required&nbsp;
AUS OFFICERS GET PAID WEEKLY! 
Uniforms and Equipment Provided at No Cost
Excellent Benefits and Career Progression
Company-Paid Training
Allied Universal® is hiring a Custom Protection Officer (CPO) Flex Officer. The Custom Protection Officer Flex Officer will conduct armed and/or unarmed foot and/or vehicle patrol (interior and/or exterior). Additional duties include control access and egress; monitor CCTV and alarm systems; compose reports; deter criminal activity and misconduct. The Custom Protection Flex Officer will work at various assignments and may be called upon to work irregular shifts at times with little to no advance notice.
RESPONSIBILITIES:
<ul>
<li>Perform security patrols of designated areas on foot or in vehicle</li>
<li>Watch for irregular or unusual conditions that may create security concerns or safety hazards</li>
<li>Sound alarms or calls police or fire department in case of fire or presence of unauthorized persons</li>
<li>Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles</li>
<li>Permit authorized persons to enter property and monitors entrances and exits</li>
<li>Observe departing personnel to protect against theft of company property and ensures that authorized removal of property is conducted within appropriate client requirements</li>
<li>Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post</li>
<li>Aid customers, employees, and visitors in a courteous and professional manner</li>
<li>Make emergency notifications as necessary pursuant to site Post Orders</li>
<li>Make productivity and cost reduction recommendations to management</li>
<li>Make recommendations for physical security surveys and post orders</li>
</ul>
QUALIFICATIONS (MUST HAVE):
<ul>
<li>Must possess a high school diploma or equivalent</li>
<li>Must possess one or more of the following</li>
<ul>
<li>Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone</li>
<li>Graduate of a Certified Public Safety Academy (military or civilian) or verified work experience in the law enforcement, adult corrections, or firefighter field</li>
<li>Bachelor's degree in law enforcement or criminal justice related studies</li>
<li>A minimum of 8 or more years of service in any military branch</li>
<li>Associate's degree (or 60 credits) or higher in law enforcement or criminal justice with current or prior active military service</li>
</ul>
<li>Be at least 18 years of age, or higher if required by the state (21 years, if armed)</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. *A valid driver's license will be required for driving positions only</li>
<li>Be able to operate radio or telephone equipment and/or console monitors</li>
<li>Demonstrated ability to interact cordially and communicate with the public</li>
<li>Effective oral and written communication</li>
<li>Problem solving</li>
<li>Active listening</li>
<li>Assess and evaluate situations effectively</li>
<li>Identify critical issues quickly and accurately</li>
<li>Compile, sort, and interpret data</li>
<li>Research, investigate, compile information</li>
<li>Mediate conflict with tact, diplomacy</li>
<li>Write informatively, clearly, and accurately</li>
<li>Teamwork</li>
<li>Attention to detail</li>
</ul>
PREFERRED QUALIFICATIONS (NICE TO HAVE):
<ul>
<li>Ability to speak, read, and write in multiple languages (e.g., Spanish, Portuguese, French, Arabic)</li>
</ul>
BENEFITS:
<ul>
<li>Health insurance and 401k plans for full-time positions </li>
<li>Schedules that fit with your personal life goals</li>
<li>Ongoing paid training programs and career growth opportunities</li>
<li>Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…</li>
</ul>
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a> 
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1501083

Armed CPO Flex Officer

<h3>Job Description</h3>
Job DescriptionFull-time Licensed Behavior Specialist (LBS) Position About Us 
Our organization is dedicated to improving the lives of individuals with behavioral challenges through evidence-based interventions and compassionate care. We are seeking a highly skilled and motivated Licensed Behavior Specialist to join our team and make a positive impact on the lives of our clients and their families.
 Job Overview 
As a Licensed Behavior Specialist (LBS), you will play a crucial role in assessing, developing, and implementing behavior intervention plans for individuals with various behavioral challenges. You will work closely with clients, their families, and other healthcare professionals to provide comprehensive and effective behavioral support services.
Key Responsibilities
<ul>
<li>Conduct comprehensive behavioral assessments, including functional behavior assessments (FBAs) and preference assessments, to identify the underlying causes of challenging behaviors.</li>
<li>Develop individualized behavior intervention plans (BIPs) based on assessment results, incorporating evidence-based strategies and interventions.</li>
<li>Implement behavior intervention plans and monitor their effectiveness, making adjustments as necessary to ensure optimal outcomes for clients.</li>
<li>Provide direct behavioral intervention services to clients in various settings, including homes, schools, and community environments.</li>
<li>Collaborate with clients, families, caregivers, and other professionals to ensure consistent implementation of behavior plans across different environments.</li>
<li>Conduct regular progress reviews and data analysis to evaluate the effectiveness of interventions and make data-driven decisions.</li>
<li>Provide training and support to families, caregivers, and other professionals on behavior management techniques and intervention strategies.</li>
<li>Maintain accurate and detailed documentation of assessments, interventions, and client progress in accordance with professional and legal standards.</li>
<li>Participate in team meetings and case conferences to discuss client progress and collaborate on treatment planning.</li>
<li>Stay current with the latest research and best practices in applied behavior analysis (ABA) and related fields.</li>
<li>Supervise and mentor behavior technicians and other support staff, providing guidance and feedback on intervention implementation.</li>
<li>Develop and conduct workshops and training sessions for staff, families, and community members on various behavioral topics.</li>
<li>Advocate for clients' needs and rights within the organization and in the broader community.</li>
<li>Ensure compliance with ethical guidelines, professional standards, and regulatory requirements in all aspects of practice.</li>
<li>Collaborate with other healthcare professionals, such as psychologists, occupational therapists, and speech therapists, to provide comprehensive care for clients.</li>
</ul>
 Qualifications
<ul>
<li>Current and valid license as a Behavior Specialist in the state of practice.</li>
<li>Board Certified Behavior Analyst (BCBA) certification preferred.</li>
<li>Minimum of 3 years of experience working as a Behavior Specialist with diverse populations and age groups.</li>
<li>Extensive knowledge of applied behavior analysis principles, techniques, and best practices.</li>
<li>Proficiency in conducting functional behavior assessments and developing behavior intervention plans.</li>
</ul>

<h3>Job Description</h3>
Job Description
Dynamic Workforce Solutions
 
Job Title: Career Navigator
Position Classification: Non-Exempt
Wage: $22 - $26
Office Location: 300 Penn Center Blvd, Pittsburgh, PA 15235
 
EXPERIENCE EXTREME CUSTOMER SERVICE
About the Company
Dynamic Workforce Solutions (DWFS) contracts with state and local entities to provide services that offer the communities we serve reliable workforce development and training solutions that result in talented, well-trained people positioned for tomorrow's jobs. Our innovative approach to delivering services, passion for the work we do and commitment to ongoing quality have defined over three decades of exceptional results. 
Our people feel they are part of something way bigger than just a job. We commit to delivering Extreme Customer service in order to provide outstanding outcomes for the people and businesses we serve.
Your Impact
Do you want to make a lasting difference in the lives of your customers? As a case manager with DWFS, you will have the opportunity to work with job/career seekers to ensure that they have the skills and resources to find and maintain self-sustaining employment. You will be able to help employers locate the talent they need to help their businesses thrive. You will know you are successful as you meet goals and put your customers to work.
Below is a link that will help understand what it is like to be case manager:
<a href="https://ajcasemanagement.com/like-case-manager-i-become-one/" target="_blank">https://ajcasemanagement.com/like-case-manager-i-become-one/</a>
Primary Objectives of Position: Functions as the central focus of services to job seekers and referred customers. Provides eligibility determination, orientation, and assessment. Orients, interviews, and counsels customers. Recommends most appropriate training/non-training program for each customer. Provides career counseling, job development, and placement assistance to personal caseload of participants. 
Essential Job Functions:
<ul>
<li>Effectively and accurately communicates overview of WIOA program and services.</li>
<li>Follows established case management and allied program procedures for orientations.</li>
<li>Demonstrates knowledge of services, labor market information, and multi-program services within the scope of duties.</li>
<li>Demonstrates effective presentation and group management skills.</li>
<li>Effectively facilitates workshops and/or classroom activities.</li>
<li>Demonstrates knowledge of program regulations, policies and procedures for determination of program eligibility, and various labor laws as required.</li>
<li>Demonstrates ability to accurately prepare, either in manual or automated format, all forms and records.</li>
<li>Submits appropriate program applications, forms, and records in a timely manner.</li>
<li>Demonstrates ability to accurately interpret and communicate assessment results to the participant.</li>
<li>Demonstrates knowledge and ability to prepare appropriate program service plans.</li>
<li>Collaborates with Business Services Representative on work experience process.</li>
<li>Develops the service plan and service strategy for customers.</li>
<li>Demonstrates ability to accurately prepare appropriate enrollment forms and documents.</li>
<li>Submits appropriate program enrollment documents and records in a timely manner.</li>
<li>Prepares accurate and appropriate case notes.</li>
<li>Engage customers according to the customer contact policy and maintain participant contacts in appropriate records systems.</li>
<li>Accomplishes data entry and related activities correctly and within acceptable time limits.</li>
<li>Maintains accurate and appropriate files and records for individual participants.</li>
<li>Manages and monitors distribution of support services following established policy and procedures.</li>
<li>Provide ongoing counseling to participants towards their expressed goals.</li>
<li>Prepares accurate and reliable budget projections for each participant.</li>
<li>Takes appropriate actions with participants within program requirements (follow-up, sanctions, terminations, etc.).</li>
<li>Demonstrates knowledge of various community resources and makes referrals as appropriate.</li>
<li>Collaborates with other internal staff to assist participants in developing effective résumés and cover letters.</li>
<li>Demonstrates ability and knowledge to refer participants to educational facilities, training programs, and for information on financial assistance.</li>
<li>Demonstrates ability to create and develop appropriate marketing/resource materials and presentations to perform outreach into community about the program.</li>
<li>Demonstrates ability to create or use existing, plan, and implement activities in order to reach individual program goals.</li>
<li>Demonstrates ability to coordinate activities with appropriate agencies such as mandated program partners, community-based organizations, and other internal staff in order to reach individual program goals.</li>
<li>Contributes to the success of overall program outcomes based on applicable program reports.</li>
</ul>
<ul>
<li>Utilize Extreme Customer Service behaviors in all interactions with internal and external customers.</li>
</ul>
Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime.
Physical Demands/Work Environment: Physical requirements include carrying/lifting up to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations. 
Education: Bachelors' degree in human services, business, education, or related field from an accredited four-year college or university and/or Transferable skills. 
Required Competencies:
<ul>
<li>Ability to respond to common inquiries or complaints from participants, regulatory agencies, or members of the community agencies and business community.</li>
<li>Ability to effectively present ideas verbally and give detailed briefings and training classes to staff, management, public groups, and customers.</li>
<li>Ability to write effectively using correct English preparing memos, letters, reports, and customer case notes.</li>
<li>Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.</li>
<li>Ability to define problems, collect data, establish facts, and draw valid conclusions.</li>
<li>Ability to interpret an extensive variety of labor market and other allied information to facilitate the career development and case management process</li>
<li>Strong organizational skills</li>
<li>Excellent written and verbal communication skills</li>
<li>Computer proficiency</li>
<li>Ability to speak Spanish.</li>
<li>Advanced proficiency with Excel, Word, Bookings, OneNote, Outlook &amp; Teams</li>
</ul>
Additional Requirements: Must have valid driver's license and adequate vehicle insurance coverage. 
Equal Opportunity Employer
Dynamic Workforce Solutions is an equal opportunity employer/program and auxiliary aids and services are available upon request to individuals with disabilities.
 Job Posted by ApplicantPro

30,334 Full Time Jobs in Pittsburgh, PA, USA