<h3>Job Description</h3>
Job DescriptionSalary: 
Position Summary
The Government Affairs Coordinator provides essential administrative, scheduling, and logistical support to the Government Relations (GR) team. This role ensures smooth day-to-day operations, supports internal and external meetings, and assists with special projects such as The Washington Conference. The coordinator works closely with the CGPO and Vice Presidents of GR, liaises with internal departments, and helps maintain efficient systems and communications across the team. The coordinator reports directly to the CGPO, works as part of a team in Government Relations, and collaborates across departments, including Membership, Science and Technology, Communications, among others, as well as contractors and vendors, and other duties as assigned.
Position Responsibilities
Administrative Support (30%)
<ul>
<li>Provide proactive administrative support to the CGPO and Vice Presidents Government Relations.</li>
<li>Manage task assignments and updates using Salesforce and Wrike platforms.</li>
<li>Draft and format letters, maintain digital filing systems, and track follow-up actions from meetings (with AI tool support).</li>
<li>Coordinate department-wide invoices submissions.</li>
<li>Contribute to the development of policy-related documents as needed.</li>
<li>Assist with the coordination and tracking of the annual business planning process.</li>
<li>Support the execution and cross-functional alignment of the strategic plan and its key objectives.</li>
</ul>
 
Scheduling &amp; Coordination (25%)
<ul>
<li>Manage calendars and schedule internal and external meetings for the CGPO and VPs.</li>
<li>Coordinate agendas and materials for the U.S. Country Council and related committees.</li>
<li>Track RSVPs and maintain current rosters for recurring meetings and special events.</li>
</ul>
 
In-Office &amp; Onsite Support (40%)
<ul>
<li>Provide administrative and logistical support for in-office meetings involving the Government Relations team and external stakeholders.</li>
<li>Coordinate logistics with front desk and security for visitor access and event entry.</li>
<li>Support coordination and logistics for occasional special events and convenings. Arrange catering and prepare food and beverage setup and tear down as required.</li>
<li>Collaborate with other departments to avoid conflicts and ensure scheduling alignment.</li>
</ul>
 
Special Projects (5%)
<ul>
<li>Serve as a key support lead for The Washington Conference (TWC), including preparation and onsite coordination.</li>
</ul>

Miscellaneous Position Information
Knowledge, Skills &amp; Abilities
<ol>
<li>Bachelors Degree or equivalent work experience.</li>
<li>Proven experience in administrative support and project coordination.</li>
<li>Proficiency with Microsoft Office Suite; experience with Salesforce, Wrike, and AI productivity tools a plus.</li>
<li>Must be able to work independently, as well as, in a team setting, be flexible and meet deadlines.</li>
<li>Strong organizational, interpersonal, and communication skills.</li>
<li>Strong attention to detail and the ability to manage multiple priorities.</li>
<li>Experience supporting executive-level leaders and working cross functionally with internal teams and external stakeholders.</li>
</ol>
 
Measures for Success
<ol>
<li>Timely and accurate scheduling and meeting coordination.</li>
<li>Effective support of GR team operations and special projects.</li>
<li>High-quality administrative and logistical support.</li>
<li>Positive feedback from internal and external stakeholders.</li>
</ol>
Travel
Business-related travel requires a minimum of 5 times per year.
Work Environment &amp; Location Requirement
This position is primarily remote but requires the candidate to be based in the Washington, D.C. metropolitan area. Occasional in-office support is expected for meetings, events, and special projects, including The Washington Conference. Candidates must be available to commute to the D.C. office as needed.

Government Relations Coordinator

<h3>Job Description</h3>
Job Description
Job Description –
<ul>
<li>Required Skills : AWS (EC2, ECS, S3, CloudWatch, SQS , SNS, AWS Lambda) Spring boot, Java 8/11 , Microservices and Angular (If full stack)</li>
<li>10+ Programming experience with Java, J2EE, XML, and Web Services</li>
<li>Experience with Angular 8 development, Java script, CSS, HTML- If Full Stack candidate</li>
<li>Micro services, Spring, Spring Boot, Hibernate, Web services based on REST.</li>
<li>Experience in Agile Scrum software development Methodology</li>
<li>Experience developing in distributed application environments.</li>
<li>AWS Experience including AWS CodeBuild, AWS CodeCommit, AWS CodePipeline , AWS Lambda, API Gateway, AWS CLI/Yaml/CloudFormation, Serverless Deployment</li>
<li>Experience with Application integrations (SOAP/REST Web Services, ESB, JMS, File/Data transfers, etc</li>
</ul>

ServiceNow APM/SPM SME

<h3>Job Description</h3>
Job Description
Position: Software Developer- 2 Openings 
Location: Greenwood Village, Colorado (onsite 4 days per week)
Contract: 6 months+
Top Skills:
<ul>
<li>Must have JavaScript/TypeScript</li>
<li>Python is 2nd/nice to have</li>
<li>AWS** Must have - EKS, ECS</li>
<li>Docker</li>
<li>Nice to have: Serverless lambdas</li>
</ul>
Job Description: Software Developer (2 Positions)
Overview:&nbsp;We are looking for two talented Software Developers to join our dynamic team. You will work on integrating a third-party billing system and developing an abstraction layer to ensure vendor independence. The role requires strong AWS experience and proficiency in TypeScript and Python.
Key Responsibilities:
<ul>
<li>Develop and maintain applications using TypeScript and Python, with a focus on TypeScript.</li>
<li>Leverage AWS services, including EKS, ECS, and serverless functions (Lambdas), to build scalable solutions.</li>
<li>Integrate a third-party billing system and develop an abstraction layer for vendor protection.</li>
<li>Collaborate with the team using agile methodologies and tools like Jira to manage development tasks and sprints.</li>
<li>Create and manage development stories, assign tasks, and integrate solutions into the CI/CD pipeline.</li>
<li>Develop scripts and APIs to facilitate registration and request handling.</li>
<li>Configure billing-related features such as rate plans, product catalogs, and customer management.</li>
</ul>
Qualifications:
<ul>
<li>Strong experience with AWS, including EKS, ECS, and serverless architecture.</li>
<li>Proficiency in TypeScript and Python, with a preference for TypeScript.</li>
<li>Experience with Docker containers and microservices architecture.</li>
<li>Familiarity with agile development practices and tools like Jira.</li>
<li>Experience with billing systems and API development is a plus.</li>
<li>Strong problem-solving skills and ability to work collaboratively in a team environment.</li>
</ul>
Good to Have:
<ul>
<li>Knowledge of billing configurations and rate plan management.</li>
<li>Experience with API development and integration.</li>
</ul>
If you are interested or have any references please share resume at <a href="mailto:mukul@brightmindsol.com" target="_blank">mukul@brightmindsol.com</a>.

Software Developer

<h3>Job Description</h3>
Job Description
Position: NC FAST Sr. Cúram Developer Location: Research Triangle Park, NC (27709) Client: State of North Carolina Duration: 12+ Months
Job Description: We are seeking a skilled Cúram Developer to enhance and maintain the NC FAST application within Medicaid program areas. This role involves significant delivery responsibilities, requiring close collaboration with product owners and acting as a senior technical developer. You will lead gathering requirements, design sessions, and code development to implement essential features using Cúram Software.
Key Technical Skills Required:
<ul>
<li>Cúram V6 (or higher) Certified Developer</li>
<li>Extensive experience with Cúram Enterprise Framework and Solution Modules</li>
<li>Proficient in Java, J2EE, XML, and Oracle database platforms</li>
<li>Knowledge of web application development using Eclipse and WebSphere</li>
<li>Experience in developing User Interfaces with React.js (highly desired)</li>
</ul>
To Apply: Please send your resume to <a href="mailto:jobs@eliteworkforceinc.com" target="_blank">jobs@eliteworkforceinc.com</a> with the subject "Resume Submission."

Sr. Curam Developer at NC

<h3>Job Description</h3>
Job DescriptionSalary: 
Job Title: Business Analyst Manager
Location: Virtual 
Other Consideration: U.S. Citizen (Required)
The Business Analyst Manager will be responsible for leading complex projects and initiatives aimed at driving business growth and efficiency within a strategic program atthe Department of Veterans Affairs that has the potential to impact over millions of veteran users. 
 
This role requires a strategic thinker with a deep understanding of business processes, data analysis, and technology solutions. The Business Analyst Manager will work closely with cross-functional teams to identify business needs, develop solutions, and ensure successful implementation.
Duties and Responsibilities
<ul>
<li>Lead and manage business analysis projects from inception to completion</li>
</ul>
<ul>
<li>Collaborate with stakeholders to identify business needs and requirements</li>
</ul>
<ul>
<li>Develop and document business process and workflows</li>
</ul>
<ul>
<li>Analyze data and identify trends, patterns, and opportunities for improvement</li>
</ul>
<ul>
<li>Recommend and implement technology solutions to meet business objectives</li>
</ul>
<ul>
<li>Conduct user acceptance testing and ensure successful implementation of solutions</li>
</ul>
<ul>
<li>Provide training and support to end users</li>
</ul>
<ul>
<li>Stay up to date with industry trends and best practices</li>
</ul>
Success Factors
<ul>
<li>Strong leadership and project management skills.</li>
</ul>
<ul>
<li>Ability to think strategically and solve complex problems</li>
</ul>
<ul>
<li>Proactive, self-motivated, and results-oriented</li>
</ul>
<ul>
<li>Excellent communication and collaboration skills</li>
</ul>
<ul>
<li>Adaptable to changing business needs and priorities</li>
</ul>
<ul>
<li>Commitment continuous learning and improvement</li>
</ul>
Qualifications
<ul>
<li>5 Years of Experience in a similar role.</li>
</ul>
<ul>
<li>Bachelor's degree in business management, Information Technology, or relevant degree (bachelor's degree can be substituted with 8 years of additional relevant experience may be substituted).</li>
</ul>
<ul>
<li>Proven track record of leading and managing complex projects</li>
</ul>
<ul>
<li>Strong analytical and problem-solving skills</li>
</ul>
<ul>
<li>Excellent communication and interpersonal skills</li>
</ul>
<ul>
<li>Proficiency in data analysis tools and software</li>
</ul>
<ul>
<li>Experience with Agile methodologies is a plus</li>
</ul>
<ul>
<li>Proficient experience in data analysis</li>
</ul>
Transitioning military and/or Veterans with IT/IS, finance, and/or healthcare systems specialties are invited to apply. Sprezzatura is an equal opportunity employer and offers benefits including healthcare and paid vacation time.
WORK AUTHORIZATION
This role requires you to live within the United States.
Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required to verify employment eligibility within 3 business days of the first day of employment.
AAP/EEO STATEMENT
Sprezzatura expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Sprezzatura s employees to perform their job duties may result in discipline up to and including discharge.
CLEARANCE REQUIREMENT
This position may require Public Trust clearance. Candidates must undergo a background investigation, including a review of employment history, education, criminal record, and financial history. The clearance process ensures that the candidate is reliable, trustworthy, and of good conduct and character. Employment offers are contingent upon successful passing a public trust clearance process.
COMPANY DESCRIPTION
Sprezzatura (<a href="http://www.sprezzmc.com" target="_blank">www.sprezzmc.com</a>) is a Washington, DC-area Service-Disabled Veteran-Owned Small Business (SDVOSB) that enables client success by supplying insight and leadership at the intersection of people, processes, and technology.

Business Analyst Manager

<h3>Job Description</h3>
Job Description
Act as a leader with an emphasis on people leadership through strong guidance to achieve departmental and customer goals as measured by a wide variety of inputs and analysis. Assist the Maintenance Manager with day to day operations, mentor Technicians, and continuously improve on reliability of equipment and processes.
ESSENTIAL POSITION RESPONSIBILITIES
Requires to work on repairs and maintain equipment as needed to ensure equipment operates correctly and efficiently according to production requirements. Works closely with the Maintenance Manager towards achieving department goals. Works with Manager to provide tactical management of daily maintenance operations. Partners with Production to meet daily case counts and ensures compliance to all quality standards. Ensures a safe work environment and a safe workplace. 
Assumes leadership of the maintenance department in the absence of the Maintenance Manager. Executes training activities as directed by the Maintenance Manager. Is adequate and timely communication of issues to the Leadership team.
Works with others (operators, mechanics, supervisors, and management) in such a manner to promote positive outcomes and attitudes among fellow employees. Reviews issues and resolves conflicts and challenges by gathering the facts and assessing the situation. Communicates (written &amp; spoken) clearly with hourly and management. 
Simmons Operating systems principles and objectives: Is familiar with Simmons’ established operating systems (e.g. quality, security, office environment, company policies); understands the responsibility to maintain familiarity with the systems and this position’s role in support of these systems - including a consideration of the impact of individual actions on the systems and the responsibility to communicate concerns and improvement ideas.
Performs other duties as necessary in support of business objectives: This position description is intended to guide the activities of the Maintenance Lead and is not intended to limit the thinking and creativity of the person to the work of this function nor is it intended that this describe all the work that may be required of the person in this position.
Physical Activities: Enters and locates information on a computer. Visually verifies information, often in small print. Must be able to manually lift or move objects weighing 75-150 pounds. Must be able to work in extreme temperatures, on feet for the entire shift. Must be able to work in cramped, enclosed, elevated, wet, dirty areas with a noise level above 90 decibels. Must be able to work off of manlifts up to 50 feet high. Must be able to work in temperature extremes. Must be able to climb up and down stairs/ladders to heights of 50 feet, work inside and outside. Must be able to walk, stoop, sit, squat, climb ladders and stairs as well as lift and carry objects up to 50 lbs in weight. 
Travel: N/A
Personal Protective Equipment (PPE): Will use appropriate footwear, hearing protection and other protective equipment as needed or required. 
Technical Experience: Minimum of one (1) year related training/experience in all areas of maintenance. Must be able to perform mathematical computations involved in estimating and purchasing. Ability to troubleshoot equipment. Must possess a valid driver’s license. Welding skills are preferred.
Industry Experience: Preference for food processing organization. 
Minimum Education: Must have a good command of the English language, both written and spoken. Must have experience or vocational training in mechanical and electrical equipment troubleshooting. 
Preferred Education: High School Diploma or equivalent.
#ZR2

Maintenance Lead - Night Shift - Dubuque, IA

<h3>Job Description</h3>
Job Description
Job Title: Malware Analyst Job Location: Minneapolis, MN Job Type: Contract
Job Description:
<ul>
<li>Conduct static and dynamic analysis of potentially malicious Android applications APKs and SDKs</li>
<li>Perform reverse engineering to uncover malicious behaviours and techniques used in Android threats</li>
<li>Identify and analyse spyware trojans rootkits and other mobile malware variants</li>
<li>Analyse network traffic and detect indicators of commandandcontrol C2 activity or data exfiltration</li>
<li>Prepare clear and concise technical reports including executive summaries for nontechnical audiences</li>
<li>Support client communications by presenting findings and answering questions</li>
<li>Assist in mentoring or guiding junior analysts as needed</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelors degree in Computer Science a related technical field or equivalent practical experience</li>
<li>2-3 years of experience in security assessments security design reviews or threat modelling</li>
<li>Experience in malware analysis reverse engineering and software development</li>
<li>Must have Experience</li>
<li>Programming Languages Java Kotlin JavaScript Flutter Good is any 2 languages</li>
<li>Security Techniques Static analysis dynamic analysis behavioural analysis</li>
<li>Platforms Frameworks Virus Total MITRE ATTCK Android Studio Wireshark ADB</li>
<li>Understanding of Android internals eg app lifecycle permissions DEX structure</li>
<li>Familiarity with mobile app store policies and secure coding best practices</li>
<li>Basic experience with network traffic analysis and protocol interception</li>
<li>Awareness of PHA Potentially Harmful App categories and common Indicators of Compromise IOCs</li>
</ul>
Good to have skills
<ul>
<li>Experience with reverse engineering tools Ghidra IDA Pro Frida Jadx Burp Suite</li>
<li>Knowledge of detection signature development such as writing YARA rules</li>
<li>Exposure to automation of threat detection pipelines or malware analysis workflows</li>
<li>Ability to build or modify custom toolsscripts for reverse engineering or analysis</li>
<li>Familiarity with scripting eg Bash Python to streamline tasks and improve efficiency</li>
</ul>
Mandatory Skills &nbsp;
Hibernate,Angular,Java,JavaScript,Microservices,SpringBoot,TypeScript,Jasmine,Karma

Malware Analyst

<h3>Job Description</h3>
Job DescriptionCustomer Service Representative II – Healthcare
Wilkes-Barre, PA Schedule: Monday–Friday, 9:00 AM–5:30 PM
About the Role
Hiring 10 Customer Service Representatives (CSR II) to support our healthcare member services team. This is a fully onsite position in Wilkes-Barre, PA. You’ll assist members and providers with inquiries related to healthcare benefits, insurance coverage, and prescription services.
This role is ideal for candidates with a background in healthcare or health insurance who enjoy delivering exceptional customer support in a fast-paced, team-oriented environment.
Key Responsibilities
<ul>
<li>
Respond to inbound and outbound calls from members, patients, and providers.
</li>
<li>
Verify insurance coverage, including Medicare/Medicaid and third-party payers.
</li>
<li>
Accurately process patient orders, claims, and account information.
</li>
<li>
Provide information on healthcare products, equipment, and services.
</li>
<li>
Coordinate service delivery, documentation, and issue resolution.
</li>
<li>
Ensure compliance with company procedures and patient privacy standards.
</li>
</ul>
Qualifications
<ul>
<li>
High school diploma or GED required.
</li>
<li>
1+ year of experience in customer service or call center (healthcare/insurance preferred).
</li>
<li>
Strong communication, data entry, and problem-solving skills.
</li>
<li>
Proficiency with Microsoft Outlook, Word, and Excel.
</li>
<li>
Excellent attention to detail and ability to handle high call volumes.
</li>
</ul>

Healthcare Customer Service Representatives

<h3>Job Description</h3>
Job Description
Job Title: &nbsp;&nbsp;Java Architect
Location:&nbsp; &nbsp;North Chesterfield, VA (Onsite)
Duration: &nbsp;12+ Months (Contract)
Interview mode: Video and Face to Face Round
Visa: USC/ GC Only
Job Description-
We are seeking an experienced Java Architect with a proven track record in designing and leading the architecture of enterprise-scale, cloud-native applications. This role demands deep expertise in Java technologies, modern frontend frameworks, and scalable microservices, along with hands-on experience architecting and deploying solutions on Oracle Cloud Infrastructure (OCI) or equivalent cloud platforms.
Key Responsibilities:
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Define the overall architecture strategy for large-scale, secure, and scalable Java/JEE-based enterprise applications.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design and oversee implementation of cloud-native applications using microservices architecture ensuring high availability, modularity, and performance.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead architecture reviews, guide developers and tech leads on best practices across the SDLC.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Translate complex functional and non-functional requirements into robust technical solutions.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Architect and implement containerized microservices using Spring Boot, REST APIs, and message-driven designs.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide architectural direction for modern front-end development using Angular
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversee the integration of applications with Oracle Cloud Infrastructure (OCI) including identity management, object storage, compute, and networking.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Create and maintain architectural artifacts including solution diagrams, API specs, data flow models, and deployment architecture.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure the security, compliance, and performance of all applications and services under your architectural guidance.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mentor development and QA teams, and foster adoption of DevOps, CI/CD, and automation practices.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with business to determine best solution for their needs.
Required Skills and Experience:
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 10+ years of Java/JEE experience, with at least 3 years in an architecture role.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong expertise in Java 8 &amp; 21, Spring (Core, Boot, Batch), JPA/Hibernate, REST/SOAP APIs.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience architecting cloud-native applications deployed on OCI or other cloud platforms (AWS/Azure/GCP).
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hands-on experience with Microservices, API Gateway, Service Registry/Discovery, and circuit breakers.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; In-depth knowledge of containerization (Docker) and orchestration (Kubernetes is a plus).
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Front-end architecture expertise with Angular (13+), TypeScript, HTML5, and CSS3.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience integrating enterprise systems with Oracle Cloud Infrastructure services such as Compute, Load Balancer, Object Storage, IAM, and VCNs.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficient in database design and performance tuning for Oracle RDBMS and SQL.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong understanding of DevSecOps, CI/CD tools (e.g., Jenkins, GitHub Actions), and infrastructure-as-code principles.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with Unix/Linux environments, shell scripting, and secure system design.
Preferred Skills:
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with legacy modernization and transforming monolithic systems to microservices.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience working with WebSphere Application Server, WebSphere Liberty, or similar containers.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of asynchronous messaging (JMS/Kafka), and distributed caching.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with automated testing strategies, working alongside QA automation teams using tools like ACCELQ.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with performance tuning, load testing, and disaster recovery planning.

Java Architect in North Chesterfield, VA (Onsite) || F2F Round || USC & GC Only

<h3>Job Description</h3>
Job DescriptionSalary: $19 -$20 (Hourly) 
Join CSI Group A Thriving Career Awaits You!
 
Customer Service Representative (CSR)
CSI Group Where Our People, Our Purpose, and Our Future Meet
 
About CSI Group
CSI Group is a leading financial services firm transforming how Americas middle class experiences financial security. We enrich lives and legacies by providing personalized financial planning, tax, and estate solutions that empower individuals and families to achieve lasting prosperity.Our mission is simple yet powerful: to simplify financial security and remove uncertainty for Americas middle class. 
 
Our vision is to become the most trusted financial partner on every main street in America.Through our one-stop approach, we make expert financial guidance accessible and affordable for allbecause everyone deserves confidence in their financial future.
 
At CSI Group, we live by our CAPTAG values:Caring, Accountability, Positive Attitude, Team Player, Adaptability, and Growth Mindset. 
 
These values arent just words, they shape how we work, how we serve, and how we grow together.
Join CSI Group and become part of a culture where your impact matters, your growth is supported, and your purpose is shared.
 
Job Summary
Do you thrive on helping others and delivering exceptional service? 
 
As a Customer Service Representative (CSR), youll be the first voice of CSI Group, connecting with our members, answering questions, and resolving concerns with care and professionalism. Your work helps ensure that every member experience reflects our mission, values, and commitment to simplifying financial security for families nationwide.
 
What Youll Do
<ul>
<li>Be the Voice of CSI: Manage a high volume of incoming calls with empathy and accuracy, addressing inquiries about member accounts, tax updates, appointments, and payments.</li>
<li>Create Exceptional Experiences: Deliver caring, respectful, and professional service that reflects our CAPTAG values in every interaction.</li>
<li>Collaborate as a Team Player: Partner with fellow CSRs and Advisors to ensure seamless support and consistent member experiences.</li>
<li>Coordinate Appointments: Schedule meetings and calls for Advisors and tax professionals, ensuring smooth coordination and member convenience.</li>
<li>Handle Transactions: Process payments securely and accurately while maintaining confidentiality and compliance.</li>
<li>Resolve with Care: Address and resolve member concerns promptly, ensuring satisfaction and positive outcomes.</li>
<li>Keep Records Current: Document all member interactions accurately in our systems.</li>
<li>Strengthen Internal Communication: Collaborate with the CSR Manager and other departments to identify trends and recommend process improvements.</li>
<li>Champion Continuous Growth: Share ideas that enhance efficiency, improve workflows, and elevate the overall member experience.</li>
</ul>
 
What Were Looking For (Qualifications)
<ul>
<li>Education: Bachelors degree preferred; high school diploma or equivalent required.</li>
<li>Experience: 1+ years in customer service or member-facing role.</li>
<li>Communication: Strong verbal and written communication; excellent interpersonal skills.</li>
<li>Calm Under Pressure: Composed and solution-oriented in challenging situations.</li>
<li>Tech-Savvy: Proficient in Microsoft Office (Word, Excel) and comfortable navigating multiple systems.</li>
<li>Attention to Detail: Consistently accurate when managing high volumes of information.</li>
<li>Flexibility: Adaptable and ready to shift priorities to support team needs.</li>
</ul>

131,203 Full Time Jobs in Berkeley County