<h3>Job Description</h3>
Job Description
Member Services Specialist (MSS) Reports To: Assistant General Manager
Department Hours of Operation Monday–Friday: 8:00 AM – 4:00 PM Saturday: 10:00 AM – 6:00 PM Sunday: 11:00 AM – 4:00 PM
(On-site, building-based position. This role requires working scheduled shifts during department hours, including weekends and holidays as assigned.)
Position Summary The Member Services Specialist (MSS) is a building-based, resident-facing role that serves as the primary point of contact and trusted representative for Member-Owners (residents), guests, and vendors within an assigned building.
The MSS is responsible for delivering a highly professional, service-oriented experience while managing a wide range of resident needs, inquiries, and service requests. This position requires strong operational awareness, sound judgment, and the ability to take ownership of issues from intake through resolution.
Rather than simply directing inquiries to other departments, the MSS acts as a central liaison and advocate for Member-Owners and residents by coordinating with internal teams, tracking open items, following issues through to completion, and communicating updates clearly and proactively.
As the face of The Westchester Corporation, the MSS is expected to consistently demonstrate professionalism, discretion, responsiveness, and attention to detail. This role carries elevated expectations for accountability, preparedness, and situational awareness and is well suited for an individual who understands building operations, anticipates resident needs, and represents the organization with confidence and integrity.
Core Responsibilities &amp; Essential Duties
Member &amp; Resident Experience • Serve as the primary onsite contact for Member-Owners and residents • Build trust and long-term relationships through consistent, personalized service • Anticipate resident needs and proactively address potential issues
Ownership, Liaison &amp; Issue Resolution • Take ownership of resident inquiries and concerns from intake through resolution • Coordinate with Operations, Engineering, Management, Access Control, and vendors • Track open items, follow up proactively, and ensure timely, clear communication • Exercise sound judgment in the escalation of issues and emergencies
Building Operations &amp; Coordination • Create, monitor, and follow up on work orders and service requests • Coordinate apartment access for inspections, repairs, and scheduled work • Conduct daily inspections of common areas • Notify Management and Access Control of incidents or safety concerns
Amenity, Guest &amp; Reservation Management • Manage reservations and logistics for building amenities and services • Coordinate guest room readiness and vendor services
Administrative &amp; Communication Support • Assist with administrative requests and resident communications • Accurately manage mail, packages, and deliveries • Post and distribute official building notices
Systems, Technology &amp; Access Control Responsibilities
Business &amp; Communication Tools • Microsoft Outlook (email, calendars, scheduling) • Microsoft Word (correspondence, notices, documentation) • Microsoft Excel (logs, tracking, reporting) • Microsoft Teams (internal collaboration)
Building &amp; Operational Systems • BuildingLink or comparable building management software • KeyLink or other key management systems • Shared document platforms (e.g., SharePoint, OneDrive)
Access Control &amp; Security The MSS is expected to act as or supplement Access Control during assigned shifts. Responsibilities include verifying identity, confirming authorization, enforcing access protocols, and ensuring only authorized individuals enter the building. All access-related concerns must be documented and escalated in accordance with established policy.
Knowledge &amp; Preparedness Expectations • Building policies, procedures, and rules • Maintenance schedules, inspections, and capital projects • Amenity operations and usage guidelines • Move-in, move-out, and renovation processes • Contractor and vendor coordination and access protocols • Emergency procedures and escalation standards
The MSS is expected to remain well-informed by reviewing internal updates and operational communications to ensure accuracy and consistency.
Qualifications • High school diploma or equivalent required • Minimum of 2 years of customer service, hospitality, residential, concierge, or similar resident-facing experience • Strong written and verbal communication skills • Demonstrated ability to exercise sound judgment and discretion • Comfort using multiple technology platforms and learning new systems • Ability to manage competing priorities in a fast-paced, service-driven environment • Professional demeanor and commitment to service excellence
What Success Looks Like in This Role • Member-Owners and residents receive timely, accurate, and professional service • Issues are owned and resolved rather than redirected • Strong operational knowledge is demonstrated daily • Communication is proactive, clear, and reliable • Residents view the MSS as a trusted and knowledgeable resource • Building operations remain secure, orderly, and well-coordinated
Company DescriptionOverview of The Westchester: Built in 1931 on one of the highest points in the city, The Westchester is a five-building, self-governing, member-owner co-op community that houses more than 500 apartments ranging in size from studios to three bedrooms. The Westchester maintains its original grandeur, with more than 10 acres of beautiful, landscaped grounds, including a three-level sunken garden, and provides numerous amenities and commercial services, including a grocery store, restaurant, fitness center, valet, library, hair salon, barbershop, guest rooms, and on-site parking. The Westchester is a short walk from restaurants and other businesses in neighboring Glover Park, Cathedral Heights, and Georgetown, and is adjacent to Glover-Archbold Park. The Westchester offers more than a home, but also a diverse, vibrant, engaged multi-generational community where member-owners collaborate with The Westchester staff on multiple fronts. Our Main Lobby is the site of a concert series with performances by professional musicians. The community holds monthly gatherings where neighbors can get to know one another. We are also electronically connected, with an internal website and social media. The Westchester seeks to set the standard for a quality living experience in our nation's capital, and central to our success is a dedicated team of professionals focused on exceptional customer service, operational efficiency, and innovation. Westchester staff have provided a legacy of excellence that has contributed to the ongoing success of our community. As The Westchester nears its centennial as one of Washington’s best-known addresses, we are embarking on exciting developments, with an ambitious long-range capital plan to modernize the physical and virtual infrastructure and to build a strong, forward-looking management structure. As an employer, The Westchester is dedicated to providing a supportive and inclusive work environment. We value integrity, innovation, and collaboration, encouraging our employees to share their ideas, take initiative, and grow their careers. The Westchester is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences 
<h3>Company Description</h3>
Overview of The Westchester: Built in 1931 on one of the highest points in the city, The Westchester is a five-building, self-governing, member-owner co-op community that houses more than 500 apartments ranging in size from studios to three bedrooms. The Westchester maintains its original grandeur, with more than 10 acres of beautiful, landscaped grounds, including a three-level sunken garden, and provides numerous amenities and commercial services, including a grocery store, restaurant, fitness center, valet, library, hair salon, barbershop, guest rooms, and on-site parking. The Westchester is a short walk from restaurants and other businesses in neighboring Glover Park, Cathedral Heights, and Georgetown, and is adjacent to Glover-Archbold Park.\r\nThe Westchester offers more than a home, but also a diverse, vibrant, engaged multi-generational community where member-owners collaborate with The Westchester staff on multiple fronts. Our Main Lobby is the site of a concert series with performances by professional musicians. The community holds monthly gatherings where neighbors can get to know one another. We are also electronically connected, with an internal website and social media. \r\n\r\nThe Westchester seeks to set the standard for a quality living experience in our nation's capital, and central to our success is a dedicated team of professionals focused on exceptional customer service, operational efficiency, and innovation. Westchester staff have provided a legacy of excellence that has contributed to the ongoing success of our community. \r\n\r\nAs The Westchester nears its centennial as one of Washington’s best-known addresses, we are embarking on exciting developments, with an ambitious long-range capital plan to modernize the physical and virtual infrastructure and to build a strong, forward-looking management structure. As an employer, The Westchester is dedicated to providing a supportive and inclusive work environment. We value integrity, innovation, and collaboration, encouraging our employees to share their ideas, take initiative, and grow their careers. \r\n\r\nThe Westchester is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences

Member Services Specialist

<h3>Job Description</h3>
Job Description
This OTR opportunity offers steady reefer and dry van freight, strong weekly earnings, and dependable home time. All freight is no touch, miles are consistent, and drivers enjoy a straightforward pay package with solid bonuses.
Position Details 
<ul>
<li>Nationwide OTR reefer and dry van freight</li>
<li>Miles run weekly average 2,500 to 2,800</li>
<li>All loads are no touch</li>
<li>Top earners reach $1,700 weekly</li>
<li>Pay ranges from $0.43 to $0.58 CPM based on verified experience</li>
<li>Weekly pay with up to $0.08 CPM in performance bonuses</li>
<li>Orientation pays $300 on the first check</li>
<li>Rider and pet-friendly from day one</li>
</ul>
Benefits After 30 Days
<ul>
<li>Medical Dental Vision 401(k)</li>
<li>$800 vacation bonus after one year</li>
<li>Wellness and incentive programs available</li>
</ul>
Home Time Plan
<ul>
<li>Out 21 days at a time</li>
<li>Home for 3 to 4 full days</li>
<li>Take-home truck privileges included</li>
</ul>
Training Program
<ul>
<li>Open to drivers 21+ with CDL-A and at least 120 hours from an accredited school</li>
<li>Training runs 4 to 6 weeks, paid throughout</li>
<li>Rider and pet programs become active once training is completed</li>
</ul>
Daily Responsibilities
<ul>
<li>Operate a Class A tractor-trailer safely</li>
<li>Deliver freight on schedule</li>
<li>Perform pre-trip and post-trip inspections</li>
<li>Keep DOT logs accurate and updated</li>
</ul>
Requirements to Qualify
<ul>
<li>Valid CDL-A</li>
<li> Minimum age 21</li>
<li>Six months of solo, verifiable tractor-trailer experience</li>
<li>Ability to pass DOT physical and drug test</li>
<li>No recent DUI, major accident, or drug-related conviction</li>
<li>SAP not accepted</li>
</ul>
Equal Opportunity Employer

CDL-A OTR Reefer Drivers Recent Grads Welcome 1300 1700 Weekly

<h3>Job Description</h3>
Job Description
Health Services Specialist-LVN - 6 hrs/day (Student Services/PC#253861)
Position Summary: Performs specialized support to students requiring advanced health maintenance and assistance with personal hygiene. This class applies to licensed vocational professionals such as LVN or CNA with special supplemental training and certificate, responsible for integrating significant custodial health care services with instructional support.
Please click here to view all TRUSD job descriptions in full detail. Application Deadline: 1/16/2026 Work Year: 182 work days/year Employee Type: Full-Time Salary: $29.78 - $39.37 per hour in 9 annual steps. Salary placement is based on experience. Location: Student Services Hours: 6 hours/day; 5 days/week Benefits: Medical, Dental, Vision, and Employee Life Insurance available for employees who work 4+ hours per day (Full district contribution for 6+ hours/day; 50% contribution for 4-5.99 hours/day).
Education and Experience: High School diploma with specialized training in health maintenance procedures and four years of experience/training in custodial health care procedures. A LVN or CNA with special supplemental training are preferred. 
Licenses and Certifications: Requires a valid driver’s license. Requires a CPR certificate and First Aid card.
Documents (all of the following documents are required for this position):
<ul>
<li>
Certification (Valid LVN License)
</li>
<li>
CPR/First Aid Certification (Requires a valid First-Aid card and CPR certificate)
</li>
<li>
Driver's License Copy (Valid California Driver's License)
</li>
<li>
Proof of HS Graduation - High School Diploma, High School Transcripts or Equivalent (ex: GED)
</li>
<li>
Resume (Provide clear evidence of required experience)
</li>
</ul>
Important Comments: Twin Rivers Unified School District programs, activities, and practices shall be free from unlawful discrimination, harassment, intimidation, and bullying based on actual or perceived race, color, ancestry, national origin, ethnic group identification, age, religion, marital or parental status, physical or mental disability, sex, sexual orientation, gender, gender identity, or gender expression; or on the basis of a person’s association with a person or group with one or more of these actual or perceived characteristics. If you believe you have been subjected to discrimination, harassment, intimidation, or bullying, you should immediately contact the school site principal, and/or Chief Human Resources Official of Human Resources/Labor Relations (CCR Title 5 and Title IX Officer), Gina Carreon, at 916-566-1736. A copy of TRUSD uniform complaint or TRUSD non-discrimination policy are available upon request. 
I understand that any omission or falsely answered statement made by me on this application, or any supplement to it will be sufficient grounds for failure to employ or for my discharge should I become employed with the school district.

Health Services Specialist-LVN - 6 hrs/day (Student Services)

<h3>Job Description</h3>
Job DescriptionOutside Sales Representative (Former Athletes Encouraged to Apply)
Company: Altitude Industry: Supplemental Health Insurance | Outside B2B Sales Employment Type: Full-Time Compensation: Weekly Pay + Commission + Bonuses Location: Local Sales Territory (In-Person)
Competitive. Purpose-Driven. Performance-Paid.
If you're a current or former athlete who thrives on competition, discipline, and measurable wins, this is an opportunity to build a high-earning sales career where effort directly impacts income.
At Altitude, we don't believe in punching a time clock or capped earning potential. We reward people who bring a "leave it all on the field" mindset and are willing to push through the grind to win.
You'll spend your days in the field meeting clients, building relationships, and closing dealswhile still being part of a tight-knit, driven team.
This role is not easy. It is worth it.
Why Altitude?
Our mission is built on Ownership, Growth, and Service. We help protect small businesses and employees through industry-leading supplemental health insurance productsincluding policies with a built-in money-back feature when unused.
You'll make a real impact while building your own book of business and income stream.
What We Provide
<ul>
<li>
Structured virtual and in-field sales training 
</li>
<li>
One-on-one mentorship with an assigned trainer 
</li>
<li>
Weekly pay with commission and bonus eligibility from day one 
</li>
<li>
Quarterly and annual incentive trips, cash bonuses, and stock share bonuses 
</li>
<li>
Clear advancement opportunities based on performance 
</li>
<li>
Ongoing professional development and leadership training 
</li>
<li>
Schedule flexibility after establishing your book of business 
</li>
<li>
A competitive, supportive culture that feels like a teamnot a job 
</li>
</ul>
What You'll Do
<ul>
<li>
Work in your assigned local sales territory 
</li>
<li>
Meet face-to-face with small and medium-sized business owners 
</li>
<li>
Present supplemental insurance solutions to owners, managers, and employee groups (up to 100+) 
</li>
<li>
Generate new business through referrals, warm leads, and in-person prospecting 
</li>
<li>
Build and manage your own book of business 
</li>
<li>
Schedule follow-ups and maintain long-term client relationships 
</li>
<li>
Track and submit daily sales activity and metrics 
</li>
<li>
Collaborate with your sales manager to set monthly and quarterly goals 
</li>
</ul>
Who We're Looking For
<ul>
<li>
Competitive, coachable, and self-motivated 
</li>
<li>
Comfortable with rejection and skilled at overcoming objections 
</li>
<li>
Disciplined, goal-oriented, and results-driven 
</li>
<li>
Able to work independently while contributing to a team 
</li>
<li>
Willing to work a full-time schedule (40 hours) 
</li>
<li>
Proven history of high performance (sports, sales, leadership, or similar) 
</li>
<li>
Passionate about helping others and making an impact 
</li>
</ul>
Additional Qualifications
<ul>
<li>
Health &amp; Life insurance license (or willingness to obtainlicensing reimbursement available) 
</li>
<li>
Bachelor's degree or 4+ years of professional experience 
<ul>
<li>
Candidates within 6 months of degree completion or with relevant outside sales experience will be considered 
</li>
</ul>
</li>
</ul>
Ready to Compete and Win?
If you're looking for a career where effort equals rewardand where your competitive drive finally pays offwe want to talk to you.
Apply today to join Altitude.
Learn more about us at:<a href="https://www.altitudecrew.com" target="_blank">https://www.altitudecrew.com</a>
#ZR

Outside Sales Representative (Former Athletes Encouraged to Apply)

<h3>Job Description</h3>
Job Description
Certified Bridge Painters - Blasters
We are seeking next years crew and will be working in Streetsboro, Lorain, Vermilion and the Toledo areas. The jobs will consist of blasting, and sealing for the Ohio Turnpike. There is room to grow to supervisory positions but must have the certifications - work types needed.
There will be new projects added throughout the 2025 year, but the above projects are ongoing from 2024, so there is plenty of work!
Would like to hear from you if interested.
Contact: Irene or Rita
Company DescriptionWe strive to perform for our customers the highest level of quality services while maintaining a fair price. Integrity, honesty, and work ethic are what we value most. We are a family based, and consistently improving the quality of our work. We have proven that no matter the size of a job, we are able to complete it. Our Core Competencies are as follows: Bridge Painting &amp; Sealing Structural Steel Painting Sand Blasting Concrete Maintenance Sealing Chemical Cleanup Construction Cleanup 
<h3>Company Description</h3>
We strive to perform for our customers the highest level of quality services while maintaining a fair price. Integrity, honesty, and work ethic are what we value most. We are a family based, and consistently improving the quality of our work. We have proven that no matter the size of a job, we are able to complete it.\r\nOur Core Competencies are as follows:\r\nBridge Painting &amp; Sealing\r\nStructural Steel Painting\r\nSand Blasting\r\nConcrete Maintenance\r\nSealing\r\nChemical Cleanup\r\nConstruction Cleanup

Heavy Highway Painters/Sealer/Lead Removal-Starting in Spring of 2025

<h3>Job Description</h3>
Job Description
Honor Technology's mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor's growing portfolio includes its consumer care brand, Home Instead, Inc., the world's leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually.
Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms.
Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. 
About the Role:
As the VP of Performance Marketing, you will architect, own, and scale Honor's end-to-end growth engine—setting strategy and leading execution across acquisition, performance media, conversion optimization, experimentation, and analytics to deliver measurable, efficient, and durable growth. You will build a modern, data-driven growth system that integrates performance marketing and brand amplification in service of long-term revenue and enterprise value. As a key enterprise leader, you will bridge corporate growth strategy and franchise execution, proving the impact of centralized capabilities and driving adoption across a complex, distributed network through insight, influence, and results.
Strategic Growth Leadership
<ul>
<li>Own digital demand generation for Home Instead, balancing growth velocity with efficiency by reducing CAC, improving lead quality, and increasing conversion across the funnel</li>
<li>Set and execute the performance media strategy across paid search, paid social, and programmatic display, with clear accountability for ROI, scale, and learning velocity</li>
<li>Partner with Engineering and Product to accelerate SEO, site performance, and conversion, including landing pages, content strategy, and rigorous experimentation</li>
<li>Partner closely with Inside Sales to optimize the experience from marketing to conversation, driving experimentation across lifecycle marketing, contact strategy, and lead nurturing</li>
<li>Own attribution, measurement, and growth analytics, defining KPIs across the funnel, translating performance into actionable insight, and driving continuous optimization</li>
</ul>
Franchise Network Marketing Management &amp; Enablement
<ul>
<li>Define and scale local marketing strategy for the franchise network, including call tracking, number management, and localized content that strengthens local business profiles</li>
<li>Serve as the primary growth bridge between corporate and franchise partners, demonstrating the ROI of centralized programs and accelerating adoption across the network</li>
<li>Partner with franchise and regional leaders to optimize locally funded campaigns, executed in tight coordination with centralized investment to expand reach and brand impact</li>
<li>Enable and upskill franchise business consultants to help franchise offices optimize performance marketing and local growth outcomes</li>
</ul>
Performance Marketing &amp; Budget Management
<ul>
<li>Lead agency partners in defining media mix strategy, lead quality models, and optimization frameworks that improve performance at scale</li>
<li>Partner with Brand Marketing leadership to allocate capital across channels, maximizing overall business impact and long-term growth efficiency</li>
</ul>
Qualifications:
<ul>
<li>Experience: 10+ years of senior leadership experience in growth, performance marketing, or demand generation, ideally at the Director or VP level</li>
<li>Operational Sales Grip: experience closely partnering with or managing inside sales or contact center operations.</li>
<li>Technical Fluency: Deep understanding of modern MarTech stacks (e.g., Salesforce, HubSpot, Marketo, Google Marketing Platform) and attribution modeling.</li>
<li>Build and scale a modern growth analytics function that leverages experimentation, attribution modeling, forecasting, and advanced measurement to guide investment decisions.</li>
<li>Translate complex data into clear, actionable insights for hands-on-keyboard team and executive stakeholders, influencing business strategy and marketing investment priorities.</li>
<li>Proven track record building and scaling a high-performing growth engine, across both smaller, fast-moving teams and larger, more complex organizations</li>
<li>Financial Acumen: Experience managing significant marketing budgets ($MM+) with rigorous P&amp;L or fund accountability.</li>
<li>Education: Bachelor's degree required; MBA or equivalent advanced degree preferred.</li>
<li>Nice to have: Franchise/Third Party/Multi-Location Expertise: Proven track record driving growth in a complex franchise or distributed service model is highly preferred.</li>
</ul>
Honor is a fully remote company: employees can work anywhere in the U.S.
Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training.
Base pay is just a part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program.
Hiring Salary Range$306,900—$341,000 USD
At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role.
Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

VP of Performance Marketing

<h3>Job Description</h3>
Job Description
We are South Hills Pittsburgh's newest professional restoration and cleanup service and we are looking for technicians to join our team.
No experience is necessary, we will teach you the All Dry way! We are looking for individuals who want to work within a team and provide a great service to the community. This position reports directly to the Lead Technician and General Manager. You will be asked to perform the following tasks daily:
<ul>
<li>Clock in / Clock out</li>
<li>Pre-Job truck prep</li>
<li>Assist on water restoration or mold remediation jobs</li>
<li>Clean equipment</li>
<li>Keep truck clean</li>
<li>Keep uniform clean</li>
<li>Ensure all job paperwork is completed on time</li>
<li>Any other tasks assigned by the Lead Technician</li>
<li>Any other tasks assigned by the General Manager</li>
</ul>

Restoration Technician

<h3>Job Description</h3>
Job Description
Ever consider running a multi-million dollar business? Wendy’s is looking for qualified Shift Managers to do just that!
Looking for an employer that will treat you with RESPECT?
Wendy’s knows that people are its greatest asset; therefore, we strive to maintain a RESPECTFUL work environment. We are constantly working to provide you with a challenging and rewarding work experience, and we hope that you will come and talk to us.
We are looking for people who have a passion for serving fresh, quality food and providing fast, friendly service to their customers. As a leader and role model, you will set the tone for the fun, family environment in our restaurants.
We are proud to provide competitive benefits and pay.
We offer DAILY PAY for all hourly employees! Work today, get paid tomorrow!
Benefits:

<ul>
<li>Medical Benefits</li>
<li>Bonus Potential</li>
<li>Free Meals while Working*</li>
<li>College Assistance</li>
<li>Education Rewards/ GED Assistance</li>
<li>Company Chaplain</li>
<li>Direct Deposit</li>
<li>Tenure Recognition</li>
<li>Referral Bonus</li>
<li>Opportunity for Advancement</li>
<li>Uniforms</li>
<li>Vacation</li>
<li>Employee Assistance Program (ComPsych)</li>
<li>Unity Care</li>
</ul>

 
Our shift managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve. We are currently hiring Shift Managers who are motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together, increase profits, and provide superior service. If you have prior restaurant experience, you may qualify!
This Wendy’s location is a part of Manna Inc.&nbsp; Manna Inc. is an affiliate of several restaurant concepts founded in 1988 and based out of Louisville, KY.&nbsp; Each Manna affiliate is a minority owned company that focuses and dedicates itself to fostering an environment of diversity and inclusion.
We established the Unity Care Fund, a charity funded by Manna and its employees to provide aid to employees in times of crisis.
Manna’s Women in Leadership Council is built on a set of core values and guiding principles that support our commitment to the ongoing development and growth of the women in our companies.
We believe in YOU! Employee development is a critical part of our business. We offer hourly employee development to our teammates and more than 50% of our managers come from the hourly ranks!
 
Job Description: Shift Manager at Wendy's
Position Title: Shift Manager Reports To: Restaurant Manager/ General Manager
Position Overview:
The Shift Manager at Wendy’s is responsible for overseeing daily restaurant operations during their assigned shift. This role involves managing the front-line team, ensuring customer satisfaction, maintaining operational efficiency, and supporting the management team in achieving business goals. The Shift Manager plays a crucial role in leading by example, providing guidance to staff, and ensuring that the restaurant maintains a high standard of food quality, cleanliness, and service. This is a hands-on leadership position that requires excellent communication, problem-solving, and multitasking skills.
Key Responsibilities:
<ol>
<li>
Leadership &amp; Team Supervision:
</li>
<ul>
<li>
Supervise and lead team members during the shift, ensuring they are performing tasks effectively and efficiently.
</li>
<li>
Provide guidance, coaching, and feedback to team members to improve performance and foster a positive team environment.
</li>
<li>
Ensure the team is trained on company policies, procedures, and best practices.
</li>
<li>
Delegate tasks to staff based on priorities and workflow, ensuring all areas of the restaurant are covered.
</li>
</ul>
<li>
Customer Service:
</li>
<ul>
<li>
Ensure an exceptional guest experience by maintaining high service standards and resolving any customer complaints or issues promptly.
</li>
<li>
Monitor guest satisfaction and handle any concerns, ensuring customers leave with a positive impression.
</li>
<li>
Lead by example in providing friendly and efficient service to all guests.
</li>
</ul>
<li>
Operational Efficiency:
</li>
<ul>
<li>
Oversee the restaurant's daily operations, including food preparation, inventory management, and cleaning procedures.
</li>
<li>
Ensure that food is prepared to Wendy’s quality standards and is delivered to customers in a timely manner.
</li>
<li>
Monitor restaurant performance during the shift, including speed of service, food quality, and cleanliness.
</li>
</ul>
<li>
Financial &amp; Cash Handling:
</li>
<ul>
<li>
Ensure accurate cash handling and register operations, including opening and closing registers, counting cash, and processing transactions.
</li>
<li>
Assist in managing labor costs by adjusting staffing levels as needed to meet demand.
</li>
<li>
Maintain adherence to company policies for handling cash, credit cards, and other forms of payment.
</li>
</ul>
<li>
Staffing &amp; Scheduling:
</li>
<ul>
<li>
Ensure that breaks, meal periods, and shifts are managed appropriately for staff.
</li>
<li>
Step in as needed to cover shifts or assist with additional tasks when required.
</li>
</ul>
<li>
Food Safety &amp; Sanitation:
</li>
<ul>
<li>
Ensure the restaurant is compliant with health and safety regulations, including food handling, sanitation, and cleanliness standards.
</li>
<li>
Monitor kitchen and dining areas to ensure that cleanliness standards are consistently maintained throughout the shift.
</li>
<li>
Oversee the proper storage and handling of food and supplies to prevent waste or contamination.
</li>
</ul>
<li>
Problem-Solving &amp; Decision Making:
</li>
<ul>
<li>
Make quick and effective decisions in response to operational challenges, customer issues, or staff concerns.
</li>
<li>
Resolve conflicts or issues that arise among team members or with customers, escalating to the Manager or Assistant Manager as needed.
</li>
</ul>
<li>
Communication &amp; Reporting:
</li>
<ul>
<li>
Communicate effectively with management, staff, and guests to ensure smooth operations.
</li>
<li>
Report any issues, equipment malfunctions, or significant occurrences to the Restaurant Manager.
</li>
<li>
Provide feedback to the management team on employee performance and operational improvements.
</li>
</ul>
</ol>
Skills &amp; Qualifications:
<ul>
<li>
Experience: Previous experience in food service, preferably in a supervisory or leadership role. A background in fast-casual or quick-service restaurants is a plus.
</li>
<li>
Leadership: Strong leadership and people management skills to effectively lead a team and foster a positive work environment.
</li>
<li>
Customer Service: Excellent customer service skills with the ability to resolve complaints and ensure customer satisfaction.
</li>
<li>
Communication: Clear and effective communication skills, both verbal and written, with the ability to relay information to team members and management.
</li>
<li>
Problem-Solving: Ability to make decisions quickly and effectively, resolving issues with minimal disruption.
</li>
<li>
Multitasking: Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
</li>
<li>
Attention to Detail: High level of attention to detail in maintaining restaurant standards and meeting customer expectations.
</li>
</ul>
Job Requirements:
<ul>
<li>
Ability to stand for extended periods (4-8+ hours) with periodic breaks.
</li>
<li>
Perform repetitive motions, including frequent use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment.
</li>
<li>
Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level.
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<li>
Capability to walk up and down stairs and use a step ladder as needed.
</li>
<li>
Occasional sitting, talking, and active listening as required by the role.
</li>
<li>
Ability to lift and carry up to 50 pounds regularly as part of job duties, including but not limited to food supplies, dishware, and equipment. When handling heavier loads, employees MUST use appropriate lifting equipment and/or seek assistance from a second person.&nbsp;
</li>
<li>
Ability to move around the kitchen quickly and efficiently.
</li>
<li>
Compliance with food safety and sanitation regulations.
</li>
</ul>
 
Work Environment/ Job Conditions:
<ul>
<li>
Flexible scheduling, including nights, weekends, and holidays.
</li>
<li>
Work in a loud, fast-paced environment.
</li>
<li>
Employees may regularly work in varying temperature zones, including hot kitchen areas with stoves, ovens, grills, and fryers, as well as cold storage areas like refrigerators and freezers.
</li>
<li>
May involve exposure to heat, noise, and cleaning chemicals in the kitchen area.
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<li>
Proper personal protective equipment (PPE) and training to ensure safety and comfort while handling temperature-sensitive tasks.
</li>
<li>
Awareness of temperature fluctuations and safe practices is essential for maintaining food safety standards and personal well-being.
</li>
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Job duties span both indoor and outdoor settings, requiring adaptability to different environments.
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<li>
Outdoor tasks may involve curbside delivery, trash maintenance, or ensuring a clean and welcoming exterior for guests.
</li>
<li>
Awareness of potential hazards such as hot surfaces, sharp objects, and wet floors.
</li>
</ul>
This job description provides an overview of the responsibilities and qualifications for the Shift Manager position at Wendy’s. Specific duties and requirements may vary by location or role.

Shift Manager

<h3>Job Description</h3>
Job Description
We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.
This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.
Key Responsibilities:
<ul>
<li>Communicate with clients to understand travel preferences and goals</li>
<li>Provide accurate destination information and tailored recommendations</li>
<li>Coordinate and organize travel itineraries</li>
<li>Assist clients before, during, and after travel as needed</li>
<li>Utilize booking and client management systems (training provided)</li>
<li>Maintain timely and professional communication</li>
</ul>
What We Offer:
<ul>
<li>Fully remote work environment</li>
<li>Flexible schedule</li>
<li>Access to industry tools and training</li>
<li>Opportunities for professional development</li>
<li>Travel-related benefits and perks (details discussed during onboarding)</li>
<li>Supportive and collaborative team environment</li>
</ul>
 
<ul>
<li></li>
</ul>

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