<h3>Job Description</h3>
Job Description
Do you want to work at one of the busiest automotive dealership groups in the region where your employer treats you like a member of the family? We are hiring Automotive Service Porters for our newest location. There has never been a better time to advance your career in the automotive industry. Apply today.
 
We are seeking an energetic, multi-tasking, organized, personable, hard-working Porter with verifiable references.
Must be available to work full time.
Must be a hands-on, energetic and flexible individual.
Applicants must be at least 21 years old and have a good driving record with a valid driver's license for at least 3 years.
 
Our employee benefits include:
$20 per hour
Medical / Dental / Vision insurance
401K retirement
Paid vacation
Drug free work environment
Equal opportunity employer
Family owned &amp; operated
We have been in business for over 115 years
 
Covert Bee Cave
16501 Sweetwater Village Dr.
Bee Cave, TX 78738
 
Submit your resume / work / education history to this job posting.
Please include your name, address, email address and phone number on your resume.
When can you interview and when can you start?
Company DescriptionThe Covert Auto Group is currently comprised of the following dealerships serving Central Texas with sales and service – Covert Cadillac in Austin; Covert Buick GMC in Austin; Covert Pre-Owned in Austin; Covert Ford Lincoln in Austin; Covert Ford of Hutto; Covert Chevrolet of Hutto, and Covert Chevrolet, Buick, GMC in Bastrop. Besides its long tradition of support for local charitable organizations, the Covert family has also contributed to the permanent heritage of the Austin community by donating the land at Mt. Bonnell to Travis County in 1938 as a park to be enjoyed by citizens and visitors alike. The Covert family also played an important role in restoring the Carrington/Covert House, a large limestone home where the family resided from 1903 to 1936, located at 1511 Colorado Street in Austin. This restored home currently serves as headquarters for the Texas Historical Commission. 
<h3>Company Description</h3>
The Covert Auto Group is currently comprised of the following dealerships serving Central Texas with sales and service – Covert Cadillac in Austin; Covert Buick GMC in Austin; Covert Pre-Owned in Austin; Covert Ford Lincoln in Austin; Covert Ford of Hutto; Covert Chevrolet of Hutto, and Covert Chevrolet, Buick, GMC in Bastrop.\r\n\r\nBesides its long tradition of support for local charitable organizations, the Covert family has also contributed to the permanent heritage of the Austin community by donating the land at Mt. Bonnell to Travis County in 1938 as a park to be enjoyed by citizens and visitors alike. The Covert family also played an important role in restoring the Carrington/Covert House, a large limestone home where the family resided from 1903 to 1936, located at 1511 Colorado Street in Austin. This restored home currently serves as headquarters for the Texas Historical Commission.

Automotive Service Porter

<h3>Job Description</h3>
Job Description
The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Product Specialist to join our team! Faulkner is a place you can establish a career and grow with the organization. While sales experience is a plus, it is not required! We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards! The Trevose hub is composed of the following franchises: Buick GMC, Cadillac, Volvo, Mazda, and Toyota.
Product Specialist Benefits, include:
<ul>
<li>Top-tier benefits: Medical, Dental and Vision </li>
<li>401k with company match </li>
<li>Paid time off &amp; paid holidays</li>
<li>Employee discounts</li>
<li>Employee referral bonuses </li>
<li>Annual trips and/or bonuses to top producers</li>
</ul>
As a Product Specialist, you will provide a friendly, professional, unmatched experience by partnering with customers to find the best vehicle for them! This process includes asking discovery questions, problem-solving, being a good listener, explaining vehicle features and comparing vehicle benefits. With a competitive training salary plus uncapped commission, earning potential is unlimited! 
Product Specialist Requirements
<ul>
<li>Valid Driver’s License</li>
<li>Customer service or retail sales experience preferred</li>
<li>Commitment to exceptional customer service</li>
<li>Excellent communication skills</li>
<li>Problem-solving skills</li>
<li>Selected candidate must be able to perform all job functions, including: bending, standing, lifting, and reaching.</li>
</ul>
About Faulkner
The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and Southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 31 dealership locations and 23 franchises, making us one of the largest family-run dealer groups in the country.
Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.
Faulkner127

Automotive Sales Consultant

<h3>Job Description</h3>
Job Description
Job Summary: The Automotive Parts Manager at Auffenberg Dealer Group in Shiloh, Illinois is a full-time, management position in the auto industry. This individual will be responsible for overseeing the sales and procurement of automotive parts while providing excellent customer service to our clients. The ideal candidate will have previous experience in automotive customer service and management, as well as a strong understanding of automotive parts and inventory management. Compensation &amp; Benefits: Auffenberg Dealer Group offers competitive salary packages and a comprehensive benefits package including medical, dental, and vision insurance, 401k with company match, paid time off, and employee discounts on vehicles, parts, and services. Responsibilities: - Oversee the sales and procurement of automotive parts - Implement and maintain efficient inventory management processes - Monitor and analyze sales data to ensure optimal inventory levels - Train and manage a team of parts specialists - Assist customers with parts inquiries and orders - Resolve customer complaints and ensure high levels of customer satisfaction - Ensure compliance with company policies and procedures - Collaborate with other departments, such as sales and service, to meet customer needs - Maintain accurate records of parts sales, inventory, and vendor accounts - Monitor industry trends and make recommendations for product offerings - Adhere to safety standards and ensure a safe working environment for all team members Requirements: - High school diploma or equivalent - Previous experience in automotive customer service and management - Excellent communication and interpersonal skills - Strong understanding of automotive parts and inventory management - Ability to manage and motivate a team - Proficient in Microsoft Office and inventory management systems - Excellent problem-solving and decision-making abilities - Detail-oriented and organized - Ability to work flexible hours, including weekends and holidays EEOC Statement: Auffenberg Dealer Group is an equal opportunity employer and values inclusion and diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their protected status.

Automotive Parts Manager

<h3>Job Description</h3>
Job Description
Join a Legacy of Excellence at Dwayne Lane’s Auto Family!
Dwayne Lane has been a trusted name in the car industry since 1954. A company culture built around one promise “We’ll Take Care of You!”. Etched into every part of our organization from how we treat customers, how we support employees, and how we serve the community we are guided by the commitment to go above and beyond. It is reflected in a workplace where people look out for one another, deliver genuine customer service, and take pride in making sure everyone feels supported, valued, and respected.
From youth programs and local sports teams to community events and partnerships, we actively support the neighborhoods that support us. You’ve probably seen our banners at multiple arenas! With five locally owned dealerships in Everett, Arlington, and Burlington, we represent top automotive brands with integrity including Chrysler, Dodge, Jeep, Ram, Chevrolet, Subaru, Mazda, and Ford.
Our ideal candidate would have a minimum of 4 years experience. We are excited to bring in an A level technician to really help nuture growth and productivity in our shop. Pay is dependant on experience with an open door policy to have that conversation throughout your employement.
Job Requirements:
<ul>
<li>Stable Auto Mechanic work history: minimum of 4 years of experience required.</li>
<li>Automotive Service Excellence (ASE) certification always a plus</li>
<li>Ability to diagnose and repair engine, transmission, electrical, steering, suspension, brakes, and AC systems.</li>
<li>EV and/or Korean brand experience preferred.</li>
<li>All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test and have a valid driver license.</li>
</ul>
Auto Technician Responsibilities:
<ul>
<li>Perform work as outlined on repair order with efficiency and accuracy, in accordance with manufacturer standards.</li>
<li>Accurately diagnose cause of malfunction in a timely manner.</li>
<li>Provide labor and time estimates for additional automotive repairs.</li>
<li>Complete all work according to the applicable safety requirements.</li>
<li>Road test vehicles to ensure quality of repair work.</li>
<li>Accurately record time spent on repairs utilizing company time clock procedures.</li>
<li>Document work performed on repair order and document test procedures/results.</li>
<li>Use shop supplies and materials in a practical and economical matter.</li>
<li>Maintain an organized and clean workspace, completing a stall cleaning every day.</li>
<li>Able to explain mechanical problems and needed repairs to Service Advisors and vehicle owners in a non-technical manner.</li>
<li>Ensure the customer’s vehicle is returned to them as clean as it was prior to service.</li>
<li>Constructively communicate with other dealership personnel as required to satisfy customer needs.</li>
<li>Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.</li>
<li>Maintain manufacturer training certifications and pursue ongoing training.</li>
</ul>
As part of our commitment to safety and compliance, all final candidates must successfully complete the following prior to hire:
<ul>
<li>Pre-employment drug screening</li>
<li>Criminal background check</li>
<li>Motor vehicle record (MVR) review</li>
</ul>
Employment is contingent upon the satisfactory completion of these screenings.

Chevrolet Service Technician

<h3>Job Description</h3>
Job Description
Orloski's Car Wash &amp; Lube Shop is hiring full and part time car wash attendants.
- Flexible Hours (will work with college schedules).
- Day Shift
- Benefits available for qualified employees.
- Team atmosphere.
- Starting pay of $9.00 Plus Tips.
*Drivers License is Required

CAR WASH ATTENDANT

<h3>Job Description</h3>
Job Description
Job ID:&nbsp;2025-5816&nbsp;
Job Title: Stock Clerk VDOT # Positions: 1
Hire Type:&nbsp;Full-Time&nbsp;
Work Days:&nbsp;Monday - Friday, Other, Other Days:&nbsp;Weekend hours may be required&nbsp;
Work Shift:&nbsp;1 First shift, Other Shifts:&nbsp;Evening/Night hours may be required&nbsp;
Overview:
The Stock Clerk will be performing various inventory control support functions such as: cycle counts, data entry in the inventory system, stocking shelves, pulling stock orders and calling vendors for purchase and credit invoices.
Responsibilities:
Provide quality customer service to include but not limited to the following:
<ul>
<li>Attention to detail</li>
<li>Review, familiarize with and adhere to MANCON’s SOPs and Safety Manual.</li>
<li>Meet and greet customers</li>
<li>Pull inventory from shelves and issue to customer personnel.</li>
<li>Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions, and quantities)</li>
<li>Answer questions regarding availability of parts</li>
<li>Ask appropriate questions to ensure correct parts are researched and provided</li>
<li>Inform customers when requested parts are available</li>
</ul>
Data Entry Requirements
<ul>
<li>Assist in generating invoices for customer requisitions in the inventory system</li>
<li>Assist in entry of vendor receiving documents in the inventory system</li>
</ul>
Inventory Management Requirements
<ul>
<li>Generating Sales Orders for parts issued.</li>
<li>Assist in performing weekly inventory cycle counts</li>
<li>Assist in performing counts during Wall-to-Wall inventories at site</li>
<li>Restocking shelves</li>
</ul>
Other Requirements
<ul>
<li>Follow established guidelines for vehicle and equipment maintenance</li>
<li>Provide 24-hour support at the customer location during emergencies</li>
<li>Travel to vendor locations to pickup parts</li>
<li>Assist in receiving functions</li>
<li>Assist with inventory research projects as requested</li>
<li>Adhere to required procedures</li>
<li>Operate a forklift</li>
<li>Participate in the SCM continuing training program</li>
<li>Assist with Material Expeditor/Supervisor duties as assigned</li>
</ul>
Qualifications:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1 year computer experience
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 24-hour availability
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Valid Driver’s License with two years driving experience
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1 year experience with auto or heavy duty truck parts
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Obtain and maintain a forklift license
Physical Requirements:
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.&nbsp;
Physical Activity:
Driving, Lifting, Reaching, Sitting, Standing, Stooping, Walking&nbsp;
Background Checks:
Credit Check, Criminal Check, DMV Check, Other, VDOT Fingerprint Background Check&nbsp;&nbsp;
Other Requirements:
Other customer checks may be required&nbsp;
Skills/Competency Checks:
Driver's License, Forklift License&nbsp;
Visit MANCON at <a href="https://careers-mancon.icims.com/jobs/5816/job" target="_blank">https://careers-mancon.icims.com/jobs/5816/job</a> . Apply directly online or contact MANCON HR for alternatives at 757-457-9312 or <a href="mailto:recruiter@manconinc.com" target="_blank">recruiter@manconinc.com</a>.
MANCON participates in E-verify.&nbsp; For information regarding E-Verify, contact the Department of Homeland Security at 888-464-4218.
MANCON is an Equal Opportunity Employer. MANCON will not discriminate based on race, color, age, sex or gender, gender identity, sexual orientation, religion, national origin, veteran status, genetic information, disability, or membership in any other protected class. Questions and concerns can be directed to <a href="mailto:hr@manconinc.com" target="_blank">hr@manconinc.com</a>
Company DescriptionMANCON is headquartered in Virginia Beach, Virginia. MANCON provides personnel, material support and logistics services to state, federal and local governments and private industries nationwide. We provide employees from many diverse labor/skills categories and support professional, administrative, industrial and production services, logistics, and training, as well as the facilities management. No matter the direction, MANCON is always there. MANCON, LLC is an Equal Opportunity Employer. MANCON, LLC will not discriminate based on race, color, age, sex or gender, gender identity, sexual orientation, religion, national origin, veteran status, genetic information, disability, or membership in any other protected class. Questions and concerns can be directed to <a href="mailto:hr@manconinc.com" target="_blank">hr@manconinc.com</a> 
<h3>Company Description</h3>
MANCON is headquartered in Virginia Beach, Virginia. MANCON provides personnel, material support and logistics services to state, federal and local governments and private industries nationwide. We provide employees from many diverse labor/skills categories and support professional, administrative, industrial and production services, logistics, and training, as well as the facilities management. No matter the direction, MANCON is always there.\r\n\r\nMANCON, LLC is an Equal Opportunity Employer. MANCON, LLC will not discriminate based on race, color, age, sex or gender, gender identity, sexual orientation, religion, national origin, veteran status, genetic information, disability, or membership in any other protected class. Questions and concerns can be directed to <a href="mailto:hr@manconinc.com" target="_blank">hr@manconinc.com</a>

Auto Parts Stock Clerk

<h3>Job Description</h3>
Job Description
We're looking for entry-level Lot Attendants to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! As a Lot Attendant, you will be focused on maintaining the cleanliness and appearance of the vehicles at our Market Hubs. As part of this role, you will be expected to coordinate with fellow employees to ensure timely deliveries and the highest level of customer satisfaction. Interested in joining the team? Check out more below:
<ul>
<li>This is a part-time position</li>
<li>PTO and paid holidays + your birthday is a holiday</li>
</ul>
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $17/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
<ul>
<li>Pay Range: $17-$18 hourly</li>
<li>Starting Pay: $17/hr</li>
<li>At 3 Months: $17.25/hr</li>
<li>At 6 Months: $17.50/hr</li>
<li>At 9 Months: $17.75/hr</li>
<li>At 12 Months: $18/hr</li>
</ul>
In your first year, you can progress from $17hr to $18hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.25 increase in their pay every 90 days. 
We're looking for enthusiastic, energetic, and self-motivated team players to:
<ul>
<li>Ensure each vehicle is inspected for mechanical, drivability or cosmetic concerns</li>
<li>Wash and vacuum all inventory on a regular basis</li>
<li>Complete multi-point inspection on arriving inventory to include fuel level, safety features, drivability test and proper display of all company and state disclosures</li>
<li>Maintain positive relationships with coworkers and external vendors</li>
<li>Interact and communicate with team members and management across all lines of the business.</li>
<li>Must adhere to regular and predictable attendance. </li>
</ul>
General qualifications and requirements 
<ul>
<li>High School Diploma or equivalent is desirable</li>
<li>Must be 18 years of age and have a valid driver's license</li>
<li>Must have a valid driver's license and clean driving record for the past 3 years</li>
<li>Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.</li>
<li>Must be able to carry and transport up to 60 pounds up to 20 feet.</li>
<li>Requires standing for an extended period of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.</li>
<li>Requires working outdoors in all weather conditions.</li>
<li>Requires excellent visual acuity and manual dexterity.</li>
<li>Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.</li>
<li>Requires frequent driving and some typing.</li>
<li>Must adhere to regular and predictable attendance.</li>
</ul>
About Carvana
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. 
Being a brand ambassador of Carvana means having a passion for our vision and having a motor that never quits when it comes to representing our brand and values. Our Market Operations team members work as a team to deliver awesome customer experiences in their markets, while also remaining agile enough to keep up with the ever-changing beat and cadence of your daily activities.
Think you've got what it takes to join our team? Apply today!
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Must be at least 18 years of age and possess a valid driver's license. Must be able to read, write, speak and understand English.

Car Detailer

<h3>Job Description</h3>
Job DescriptionAt Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive technicians/mechanics that are able to work independently of others, while also being able to work collaboratively at times with peers. We have a full-service facility and we are looking for automotive technicians to help us create an environment of success! Responsibilities As a Midas automotive technician, youll be exposed to and have responsibility for performing a wide range of diagnostics, repairs and maintenance, including: 
<ul>
<li>Diagnostics using state-of-the-art computer systems</li>
<li>Tires and tire repair</li>
<li>Car heating and air conditioning</li>
<li>Steering and suspension</li>
<li>Belts and hoses</li>
<li>Radiator and engine cooling systems</li>
<li>Batteries, starting and charging</li>
<li>Steering and suspension</li>
<li>Brakes and brake repair</li>
<li>Oil changes</li>
<li>Check engine light</li>
<li>Mufflers and exhaust services</li>
<li>Visual safety and courtesy inspections</li>
</ul>
Qualifications 
<ul>
<li>Ability to repair vehicles independently, while also having experience working well in a team environment</li>
<li>Knowledge in automotive brakes, exhaust, suspension, &amp; engine diagnostics</li>
<li>Track record of high personal productivity</li>
<li>Knowledge of, and adherence to, safety and environmental standards for repair facilities</li>
<li>Experience using shop equipment such as lifts, tire changing equipment, alignment machines and scan tools</li>
<li>High School Diploma or equivalent - technical degree a definite plus</li>
<li>State-specific auto repair certifications</li>
<li>Valid drivers license</li>
<li>Own tools/equipment (diagnostic scanner / tools preferred also)</li>
<li>Able to service both foreign and domestic vehicles</li>
</ul>

Automotive Technician

<h3>Job Description</h3>
Job DescriptionJoin the Walt Massey Family — Where Your Career Drives Forward!
Are you passionate about cars and take pride in a job well done? At&nbsp;Walt Massey Automotive, we don’t just sell and service vehicles — we build careers, develop talent, and create an extraordinary experience for every customer who walks through our doors.
If you’re looking for a workplace that feels like family, offers room to grow, and celebrates your success,&nbsp;we’d love to meet you!
&nbsp;What We Offer
We believe our people are our greatest asset — and we take care of our team like family. Enjoy a full suite of benefits and perks designed to support your career and well-being:
<ul>
<li>
Comprehensive&nbsp;Health, Dental, and Vision Insurance
</li>
<li>
401(k) Retirement Plan&nbsp;with employer contributions
</li>
<li>
Paid Holidays&nbsp;and&nbsp;Vacation Time
</li>
<li>
Paid Training&nbsp;and ongoing professional development
</li>
<li>
A positive, team-focused environment where your contributions are valued
</li>
</ul>
&nbsp;What You’ll Do
As a&nbsp;Detail Specialist, you’ll help bring vehicles back to life — making sure every car that leaves our lot shines like new. Your attention to detail and pride in your work will ensure every customer drives away happy.
Day-to-day responsibilities include:
<ul>
<li>
Cleaning, waxing, polishing, and detailing vehicles (both new and pre-owned)
</li>
<li>
Inspecting finished work to ensure the highest quality standards
</li>
<li>
Following specific customer requests and delivering exceptional service
</li>
<li>
Maintaining and caring for detailing tools and equipment
</li>
<li>
Reporting any vehicle damage promptly and clearly
</li>
<li>
Collaborating with teammates to ensure smooth operations
</li>
<li>
Upholding Walt Massey’s commitment to excellence and customer satisfaction
</li>
</ul>
What We’re Looking For
<ul>
<li>
A&nbsp;positive, can-do attitude&nbsp;and strong work ethic
</li>
<li>
A&nbsp;team player&nbsp;with leadership potential and a desire to learn
</li>
<li>
Strong communication and customer service&nbsp;skills
</li>
<li>
A&nbsp;valid driver’s license&nbsp;with a clean driving record
</li>
</ul>
Experience in detailing or automotive work is a plus — but we’re happy to train the right person!
&nbsp;Equal Opportunity Employer
Walt Massey is proud to be an&nbsp;equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members — free from discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected status.
Ready to Start Your Engines?
Take the first step toward an exciting career with a company that truly values you. Apply today and become part of the Walt Massey family!
&nbsp;

Automotive Detailer

<h3>Job Description</h3>
Job DescriptionFord Mobile Service &amp; Recall AdvisorRole Summary
The Ford Mobile Service &amp; Recall Advisor is responsible for managing Ford recall campaigns and mobile service appointments by proactively contacting customers, scheduling repairs, and ensuring full compliance with Ford Motor Company recall and documentation standards. This role directly supports Ford Pro, customer safety, CSI, and retention by making recall completion convenient and efficient.
&nbsp;Key Responsibilities
<ul>
<li>
Proactively contact Ford customers with open safety recalls, CSPs, and FSA campaigns
</li>
<li>
Schedule Ford Mobile Service appointments based on technician routes and daily capacity
</li>
<li>
Verify VIN eligibility using OASIS and Ford recall systems
</li>
<li>
Confirm parts availability prior to scheduling to avoid failed visits
</li>
<li>
Clearly explain safety implications, recall urgency, and mobile service benefits
</li>
<li>
Coordinate daily schedules with Mobile Service Technicians and Service Managers
</li>
<li>
Create and manage accurate Repair Orders in DMS
</li>
<li>
Ensure proper recall documentation for Ford warranty reimbursement
</li>
<li>
Track and report recall performance and completion rates
</li>
<li>
Handle inbound calls, texts, and digital leads related to Ford recalls and mobile service
</li>
<li>
Follow Ford brand standards and customer experience guidelines
</li>
</ul>
&nbsp;Key Performance Indicators (KPIs)
<ul>
<li>
Ford recall contact rate
</li>
<li>
Recall completion percentage
</li>
<li>
Mobile service appointments set per day
</li>
<li>
Appointment show rate
</li>
<li>
First-time fix rate
</li>
<li>
Average days to recall completion
</li>
<li>
CSI / Ford Voice of the Customer (VOC) scores
</li>
</ul>
&nbsp;Required Qualifications
<ul>
<li>
Automotive service advising, BDC, or recall coordination experience preferred
</li>
<li>
High-volume outbound call experience
</li>
<li>
Familiarity with Ford systems (OASIS, FMCDealer, Dealertrack) preferred
</li>
<li>
Strong communication and objection-handling skills
</li>
<li>
Highly organized and process-oriented
</li>
<li>
Comfortable working in a fast-paced, performance-driven environment
</li>
</ul>
&nbsp;Preferred Experience
<ul>
<li>
Ford dealership experience
</li>
<li>
Ford recall or warranty processing knowledge
</li>
<li>
Mobile service operations or route scheduling
</li>
<li>
Ford Pro or fleet service exposure
</li>
</ul>
What Success Looks Like
<ul>
<li>
Open Ford recalls are contacted quickly and consistently
</li>
<li>
Mobile service routes are fully utilized
</li>
<li>
High recall completion with minimal reschedules
</li>
<li>
Strong Ford CSI/VOC results
</li>
<li>
Improved customer retention and safety compliance
</li>
</ul>
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Application deadline is 01/31/2026.&nbsp;

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