Job Description
Job DescriptionGeneral Manager – Jekyll & Hyde
Job Type: Full-Time
Compensation: Salary based on experience
Experience: Steakhouse experience preferred
About Jekyll & Hyde
Jekyll & Hyde is a unique dual-concept dining destination in St. Louis offering two distinctive restaurant experiences under one roof.
Jekyll features elevated Mexican-Latin cuisine in an energetic and upscale atmosphere.
Hyde is an intimate underground American steakhouse featuring USDA Prime beef, premium seafood, craft cocktails, and elevated service.
We are seeking an experienced, motivated, and hands-on General Manager who can lead our team, maintain exceptional service standards, and oversee the overall performance of both concepts.
Position Overview
The General Manager will be responsible for the day-to-day operations of Jekyll & Hyde, including guest experience, staff management, training, scheduling, labor control, financial performance, inventory, and overall operational standards.
The ideal candidate is a strong leader who understands upscale restaurant operations and knows how to build a professional, accountable, and hospitality-driven team.
Previous steakhouse experience is strongly preferred. Fine dining or upscale restaurant experience is a major plus.
Responsibilities
- Oversee all daily restaurant operations
- Lead, manage, motivate, and develop FOH and BOH teams
- Maintain exceptional guest service and hospitality standards
- Recruit, interview, hire, train, and retain high-quality employees
- Create and manage employee schedules while controlling labor costs
- Ensure proper opening and closing procedures are followed
- Maintain high standards for cleanliness, organization, food quality, and presentation
- Handle guest concerns professionally and resolve issues promptly
- Monitor restaurant sales, labor, food costs, and overall profitability
- Work closely with ownership and culinary leadership to achieve financial and operational goals
- Manage inventory, purchasing, and cost controls
- Ensure compliance with health, safety, liquor, and company policies
- Maintain strong communication between management, FOH, BOH, and ownership
- Conduct staff meetings, pre-shifts, coaching, and performance evaluations
- Hold employees and managers accountable to company standards
- Help develop systems and procedures that improve efficiency and profitability
- Maintain a strong management presence on the restaurant floor during service
- Lead by example and create a professional, positive, and performance-driven culture
Qualifications
- Minimum 4 years of restaurant management experience preferred
- General Manager or senior restaurant management experience strongly preferred
- Steakhouse experience preferred
- Fine dining or upscale restaurant experience is a plus
- Proven track record of successfully managing restaurant operations
- Strong leadership and staff-development skills
- Strong understanding of labor, food cost, inventory, and restaurant profitability
- Excellent communication and organizational skills
- Ability to handle high-volume and high-pressure service environments
- Strong guest-service and problem-solving abilities
- Experience with restaurant POS, scheduling, reservation, and inventory systems
- Ability to work nights, weekends, holidays, and other hours required by restaurant operations
- Must be dependable, professional, organized, and highly accountable
What We Are Looking For
We are not looking for someone who simply manages a schedule.
We are looking for a true restaurant leader who takes ownership of the operation, develops their team, understands the numbers, protects the guest experience, and consistently pushes the restaurant toward a higher standard.
The right candidate should be comfortable working directly with ownership and taking responsibility for both the operational and financial success of the restaurant.
Compensation
Competitive salary based on experience, qualifications, and proven track record.
Additional compensation and growth opportunities may be available based on performance.