Front Desk Receptionist - Primary Care Medical Office

Published: 6/14/2022

Travel & Tourism

Job Description

We are a busy, patient-focused primary care practice seeking an experienced and dependable Front Desk Receptionist to join our team. We are looking for someone who is committed to building a long-term career with our office, values exceptional customer service, and thrives in a collaborative team environment.

The ideal candidate is professional, organized, compassionate, and able to manage multiple responsibilities in a fast-paced medical setting while maintaining a positive attitude and providing outstanding patient care.

Required Qualifications

Minimum of 1 year of recent front desk experience in a Primary Care medical office (required)
Strong knowledge of medical office workflows, scheduling, and patient check-in/check-out procedures
Experience verifying insurance eligibility and collecting patient payments
Excellent customer service and communication skills
Ability to multitask and remain calm under pressure
Strong attention to detail and organizational skills
Reliable, punctual, and committed to a long-term position
Experience with EMR systems preferred

Responsibilities

Greet patients and provide a welcoming, professional experience
Manage patient check-in and check-out processes
Answer incoming calls and assist patients with scheduling and questions
Verify insurance eligibility and benefits
Collect copays, balances, and other patient payments
Schedule, reschedule, and confirm appointments
Maintain accurate patient records within the EMR system
Scan, upload, and organize patient documentation and incoming faxes
Communicate effectively with providers and staff to ensure efficient patient flow
Assist with general front office duties as needed

What We're Looking For

A positive, team-oriented individual who is willing to help wherever needed
Someone who takes pride in providing exceptional customer service to every patient
A dependable employee seeking a stable, long-term position
A professional who can think quickly, adapt to changing priorities, and maintain accuracy in a busy environment
Someone who contributes positively to our office culture and supports their coworkers

Benefits

Paid Time Off
Holiday Pay
Supportive team environment
Long-term career opportunity with a growing practice

If you have at least one year of primary care front office experience and are looking for a long-term opportunity with a team that values professionalism, teamwork, and patient care, we encourage you to apply.

Pay: $18.00 - $20.00 per hour

Benefits:

Paid time off

\nCompany Description

ATX Primary Care is a locally owned primary care practice dedicated to providing personalized, compassionate healthcare to adults in the Austin community. Our goal is to build long-term relationships with our patients while focusing on preventive care, overall wellness, and the management of both acute and chronic health conditions.