<h3>Job Description</h3>
Job Description
Homes by WestBay &amp; Casa Fresca Homes offer a new kind of home building experience with a focus to deliver an exceptional homebuilding experience at an outstanding value. Recognized both nationally and regionally for our award-winning new home designs, we offer new single-family homes for sale throughout the finest new communities within the Tampa Bay area. Founded in 2009, we have evolved into the largest, privately owned new homebuilder in the Tampa Bay and Central Florida markets. 
We are looking for a new Warranty Manager to join our team. The Warranty Manager is responsible for all Warranty activities throughout the Tampa Division
General Accountabilities
<ul>
<li>Manage weekly activities of all Warranty Reps.</li>
<li>Oversee management of needed reports to monitor progress.</li>
<li>Manage 30-day and 11-month customer walks assuring they are scheduled accordingly based on closing dates.</li>
<li>Monitor turnaround time on all open warranty tickets, all open ticket should be complete within 21 to 30 days for receipt. </li>
</ul>
Job Qualifications
<ul>
<li>A high school degree is required; however, a four-year degree in Business, Engineering or Construction Management is preferred.</li>
<li>Minimum of 5 years of practical experience in field management, and customer relations.</li>
</ul>
Competencies
<ul>
<li>Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives. </li>
<li>Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Works well in group problem solving situations; Uses reason. Collaborates with other departments to resolve common issues. Proficient with Microsoft Office Tools.</li>
<li>Manages conflict and resolve problems in a professional manner.</li>
<li>Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions; Demonstrates group presentation skills; Participates in meetings. </li>
<li>Written Communication - Writes clearly and concisely; Edits work; Varies writing style to meet specific needs; Presents data effectively; Able to read and interpret written information. </li>
<li>Negotiation skills - Influences others for the good of the organization.</li>
<li>Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote the quality of the product, processes and the customer experience; Applies feedback to improve performance; Monitors own work to ensure quality. </li>
<li>Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to handle frequent change, delays, or unexpected events. </li>
<li>Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. </li>
<li>Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Gives recognition to others as appropriate; Attracts talent.</li>
<li>Culture – Consistently promotes company culture and Mission Statement</li>
</ul>

Warranty Manager

<h3>Job Description</h3>
Atlas Roofing Corporation, a privately owned company, established in 1982, is an international and multi-divisional manufacturer of roofing, sheathing, facer, and insulation product solutions.
 
From a single asphalt shingle manufacturing facility in 1982, Atlas has grown to 36 facilities in North America providing worldwide product distribution. Today, products from the company’s four major divisions, Polyiso Roof &amp; Wall Insulation, Shingle &amp; Underlayment, Molded Products, and Web Technologies, are manufactured in state-of-the-art facilities and shipped from our network of manufacturing plants and distribution facilities in the United States, Canada, and Mexico. It’s amazing how our customer-first philosophy has grown on our clients.
 
Atlas Roofing Shingles, Underlayments &amp; Ventilation is seeking a Warranty Program Manager for the Atlanta, GA corporate office.
 
The Warranty Program Manager will be responsible for leading and optimizing our warranty management processes, which involves analyzing, developing and updating warranty policies, and ensuring compliance with industry and legal standards. This role requires a blend of strong technical understanding, communication skills, and leadership skills. The role will lead a team of professionals providing top-notch warranty programs to valued customers.
 
Warranty Program Manager Primary Responsibilities
<ul>
<li>Develop and manage the warranty programs for all SUV products.</li>
<li>Define warranty policies and procedures, ensuring compliance with industry standards and regulations.</li>
<li>Collaborate with cross-functional teams including product development, product management, engineering, marketing, customer service, sales management, and legal to ensure seamless warranty processes.</li>
<li>Train and support sales and customer service teams on warranty policies and procedures.</li>
<li>Responsible for reviewing &amp; approving contractor Pro+ &amp; warranty applications. Assess the completeness and accuracy of application documents.</li>
<li>Verify contractor credentials and qualifications, ensure compliance with company standards and requirements, and approve or reject applications based on established criteria.</li>
<li>Develop contractor vetting policies and define measurable KPIs to evaluate contractor performance annually.</li>
<li>Develop and manage warranty documents.</li>
<li>Develop &amp; manage installation requirements and documents that align with warranty program requirements.</li>
<li>Develop and maintain documentation related to warranty processes and policies.</li>
<li>Provide regular reports on warranty program performance to senior sales management.</li>
<li>Continuously improve the warranty program based on customer feedback and industry best practices.</li>
<li>Develop and execute workmanship warranty programs to ensure program quality and customer satisfaction.</li>
<li>Set and track key performance indicators (KPIs) related to revenue, participation, claims, and customer satisfaction.</li>
<li>Analyze financial metrics to inform warranty program decisions and strategies.</li>
<li>Drive revenue growth by optimizing warranty offerings and training programs.</li>
<li>Collaborate with finance teams to forecast warranty-related expenses and manage budgets.</li>
<li>Manage introductory stage of product launch in target markets. Analyze conversions, trends, and successes.</li>
<li>Travel frequently for regional sales meetings, vendor relations, trade shows, customer trips, training, and plant visitation - 25%+ travel, depending on the time of year.</li>
</ul>
 
Warranty Program Manager Experience
<ul>
<li>Warranty Program Management experience a plus five to seven years’ (5 – 7) experience in the construction industry is preferred.</li>
</ul>
 
Warranty Program Manager Knowledge, Skills &amp; Abilities
<ul>
<li>Strong presentation skills; presentation development, large and small group lead presenter</li>
<li>Strong organizational and effective time management skills</li>
<li>Fluent in English (Reading, Writing, Speaking). Spanish speaking a plus.</li>
<li>Ability to read, analyze and interpret technical procedures and government regulations. Ability to present information and respond to questions from groups of managers and customers.</li>
<li>Strong skills with Microsoft Excel and Google/One Drive. Experience on Apple iPad and/or Mac computers and Keynote program a plus.</li>
<li>Experience with contact management and CRM tools.</li>
<li>Experience using social media to engage customers and prospects as an effective alternative to traditional customer outreach.</li>
<li>Establish goals and priorities. Able to take initiative on projects even if not directed.</li>
<li>Commit to the highest standards of moral and legal conduct.</li>
</ul>
 
Warranty Program Manager Education, Licenses &amp; Certifications
<ul>
<li>A four-year degree from an accredited university is required.</li>
</ul>
 
Total Compensation
<ul>
<li>Atlas Roofing Corporation offers competitive compensation and vacation/holiday packages as well as a comprehensive benefits program including Medical, Dental, Vision, Life/AD&amp;D/LTD insurance, 401k and Medical &amp; Dependent Care Spending Accounts.</li>
</ul>
 
Atlas Roofing Corporation is an Equal Employment Opportunity Employer.
 
No calls or agencies please.

<h3>Job Description</h3>
Job DescriptionArea Warranty Manager – Central Texas
Schedule: Monday to Friday Location: In-Person Job Type: Full-Time Pay Range:&nbsp; $50,000–$55,000
Who We Are
At Stylecraft, we know that building homes and communities begins with building the best team.
For over 30 years, we’ve proudly provided the American Dream of homeownership to families across Texas. We’ve also been recognized as one of the Best Places to Work in Texas for six years running because we live by our core values: We Care. We Serve. We Improve.
If you’re looking to join a company where your growth matters, your contributions are valued, and your team feels like family, we’d love to talk to you.
Why You'll Love Stylecraft
We offer a competitive salary plus an exceptional benefits package including:
<ul>
<li>Medical, Dental, and Vision</li>
<li>Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)</li>
<li>401(k) (3% regardless of your&nbsp;contributions) plus Profit Share</li>
<li>Generous PTO plus&nbsp;10 Paid Holidays</li>
<li>Short-Term Disability, Long-Term Disability, Life, and AD&amp;D Insurance</li>
<li>And much&nbsp;more!</li>
</ul>
What You Will Do
This is an exciting opportunity to join our Southern Region Warranty Team. A team that will support you, challenge you, invest in your growth, and care about your success. We're looking for a highly motivated, customer focused individual to join our Team. You'll be responsible for:&nbsp;
<ul>
<li>Meet with new homebuyers to conduct New Home Orientations, explaining home features and operations.</li>
<li>Communicate with homeowners to schedule and follow up on warranty service work.</li>
<li>Oversee day-to-day activities of Warranty Technicians and ensure contractor performance.</li>
<li>Authorize payments after verifying 100% completion and customer satisfaction.</li>
<li>Identify and report recurring warranty issues to help improve future construction quality.</li>
</ul>
What You Will Bring
<ul>
<li>High level of verbal and written communication skills.</li>
<li>Valid driver’s license and willingness to travel as needed</li>
<li>A mindset aligned with our core values:
<ul>
<li>
Care: Take ownership and go the extra mile
</li>
<li>
Serve: Turn setbacks into opportunities to impress
</li>
<li>
Improve: Embrace challenges and seek constant progress
</li>
</ul>
</li>
</ul>
Additional Benefits
<ul>
<li>401(k) + Matching</li>
<li>Health, Dental &amp; Vision&nbsp;Insurance</li>
<li>Flexible Spending Account</li>
<li>Life Insurance</li>
<li>Employee Discounts&nbsp;</li>
<li>Parental Leave</li>
<li>Referral Program</li>
<li>Retirement Plan</li>
<li>Paid Time Off</li>
<li>Tuition Reimbursement</li>
</ul>
Stylecraft is an equal opportunity employer and does not discriminate with regard to age, race, color, religion, sexual orientation, gender identity, disability, genetic information, national origin, veteran status or any other status entitled to protection under applicable federal, state, or local anti-discrimination laws. Discrimination or harassment on any of these bases is prohibited. Our goal is to be a diverse workforce that is representative of our clients and communities. We are committed to building a team that is inclusive of a variety of backgrounds and perspectives.
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Area Warranty Manager

<h3>Job Description</h3>
Job DescriptionDescription:
Who We Are
United Ag &amp; Turf NE is a John Deere Dealership with multiple locations across the Northeast. We service customers in a variety of industries such as commercial, construction, agricultural, as well as consumers. United Ag &amp; Turf strives for exceptional customer service throughout all our locations and departments including parts, sales, and service.
United sees an incredible opportunity in the Northeast to continue to expand the John Deere brand. We will continue to invest heavily in the region, building new facilities, updating and upgrading operations and empowering the business to continue to bring on talented, hardworking people to the team. United Ag &amp; Turf is a sister company to United Construction &amp; Forestry, so the opportunities for our employees to leverage career growth and advancement are endless. We invite you to join us now, as this is just the beginning.
 
What You’ll Get
<ul>
<li>A comprehensive employee benefits plan that includes medical, dental, vision, and 401K Match</li>
<li>Referral Bonus</li>
<li>Earned PTO</li>
<li>Employee Assistance Program</li>
<li>Paid Company holidays</li>
<li>Company Paid Life Insurance</li>
<li>Great Work/Life Balance</li>
<li>Opportunities for advancement</li>
<li>A chance to work for the best in the business</li>
</ul>
Job Type: Full Time
Schedule: Monday – Friday 1st shift – Saturdays as needed
United Ag &amp; Turf NE is looking for a Warranty Recovery Manager. This position is responsible for administrating the warranty claim process to maximize administrative efficiency and return on warranty claims. Provide consultation and training to the service and parts departments on all matters related to warranty.
 
What You’ll Do
<ul>
<li>Develops and assists in implementing standardized warranty claim processes</li>
<li>Monitors equipment records for extended and special warranties for expiration</li>
<li>Manages and processes parts and service warranty claims including computation of charges of shop work for all locations</li>
<li>Works with service managers to ensure there are no expired Product Improvement Programs</li>
<li>Understands warranty regulations and is able to provide consultation and training to service managers, techs, and parts employees on the proper way to proceed with a warranty situation</li>
<li>Ensures compliance with non-returnable service parts policies</li>
<li>Communicates to departmental management about warranty status on a regular basis</li>
<li>May participate in Service EDUCATE Training programs required for the development of skills and knowledge</li>
<li>Maintains a clean work area and performs work in a neat and orderly fashion</li>
<li>Follows all safety rules and regulations in performing work assignments</li>
<li>Maintains knowledge of John Deere and competitive products</li>
</ul>
Requirements:
 
<ul>
<li>2+ years experience with Service Department operations</li>
<li>Experience with basic computer functions; experience using dealer business system and John Deere Warranty system preferred</li>
<li>Experience working cooperatively in a team environment</li>
<li>Experience communicating effectively</li>
<li>Experience creating, analyzing, and interpreting internal reports</li>
</ul>
Education
<ul>
<li>High School Diploma, GED, or equivalent experience required</li>
</ul>
Physical Requirements
The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>While performing the duties of the job, the employee is required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone</li>
<li>Specific vision abilities required by this job include close vision requirements</li>
<li>Hearing ability is sufficient to communicate with others in person or over the phone</li>
<li>Light to moderate lifting may be required (up to 50 pounds)</li>
<li>Ability to reach, stoop, kneel, and bend as needed</li>
</ul>

Warranty Recovery Manager

<h3>Job Description</h3>
Job DescriptionSalary: $58,742.00 - $62,992.00 per year 
Position Title:Warranty Field Manager
Department:Warranty Department
Reports To: Production
 
Position Overview:
It is important for a Warranty Field Manager to establish good relationships with homeowners in assigned communities and to ensure all warranty related concerns are addressed within a new homeowners one year warranty period. The warranty timeframe begins when a new homeowner closes and takes possession of the house. The warranty timeframe ends at the one-year anniversary of the closing date.
A Warranty Field Manager is trained and skilled to problem solve, to implement solutions, or to coordinate with vendors, for remediation of warranty issues in a timely and effective manner. A Warranty Field Manager must be able to discern between warranty related defects or failures and issues that are resolved by basic home maintenance. If a vendor is needed to remedy the warranty issues, the Warranty Field Manager creates work orders and communicates with vendors to ensure timely completion of assigned work orders.
 
Knowledge, Skills and Abilities:
A Warranty Field Manager should have the following knowledge, skills, and abilities:
<ul>
<li>Strong customer service focus,</li>
<li>Excellent organizational and follow-through skills,</li>
<li>Attention to detail,</li>
<li>Outstanding verbal and written communication skills,</li>
<li>Proficiency and training to handle warranty and basic maintenance concerns.</li>
</ul>
 
Responsibilities:
The Warranty Field Manager must be able to perform, with reasonable accommodations, the following essential functions:
<ul>
<li>Working directly with homeowners in assigned communities to ensure all warranty concerns are addressed in a timely manner for the first year after closing on the house.</li>
<li>Working with vendor partners in assigned communities to ensure timely completion of assigned work orders to address specific warranty issues.</li>
<li>Notifying the Director of Warranty of homeowner or vendor partner issues that are out the norm or have extensive warranty related concerns.</li>
<li>Working with Superintendents and Construction Project Managers to address production concerns within assigned communities.</li>
<li>Maintenance and repair of model homes and Design Studio as needed.</li>
</ul>
 
Education Qualifications:
<ul>
<li>Associate degree or Bachelor of Science degree in construction, preferred but not required.</li>
<li>Certifications in construction, preferred but not required.</li>
<li>Minimum 2 years of work experience and responsibilities in construction or maintenance, required.</li>
</ul>
 
Other Required Qualifications:
<ul>
<li>Availability via cell phone</li>
<li>Access to home internet</li>
<li>Excellent computer skills and willingness to learn different software applications</li>
<li>Knowledge and ability to use basic tools and power tools</li>
<li>Valid Drivers License</li>
</ul>
 
This position primarily involves a 40-hour week, with rotating evening and weekend on-call schedules.
A Warranty Field Manager will travel between Lincoln and Omaha, as well as surrounding towns, but will have an office in the Legacy Homes Office in La Vista.Salary is commensurate with education and experience.
Job Type: Full-time
 
Benefits:
<ul>
<li>401(k) matching</li>
<li>Health insurance</li>
<li>Paid time off</li>
</ul>
 
Schedule:
<ul>
<li>8 hour shift</li>
<li>Day shift</li>
<li>Monday to Friday</li>
<li>On call</li>
</ul>
 
Supplemental Pay:
<ul>
<li>Bonus pay</li>
</ul>
 
Work Location: In person

Warranty Field Manager

<h3>Job Description</h3>
Job DescriptionArea Warranty Manager – Southern Region
Schedule: Monday to Friday Location: In-Person Job Type: Full-Time Pay Range:&nbsp; $50,000–$55,000
Who We Are
At Stylecraft, we know that building homes and communities begins with building the best team.
For over 30 years, we’ve proudly provided the American Dream of homeownership to families across Texas. We’ve also been recognized as one of the Best Places to Work in Texas for six years running because we live by our core values: We Care. We Serve. We Improve.
If you’re looking to join a company where your growth matters, your contributions are valued, and your team feels like family, we’d love to talk to you.
Why You'll Love Stylecraft
We offer a competitive salary plus an exceptional benefits package including:
<ul>
<li>Medical, Dental, and Vision</li>
<li>Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)</li>
<li>401(k) (3% regardless of your&nbsp;contributions) plus Profit Share</li>
<li>Generous PTO plus&nbsp;10 Paid Holidays</li>
<li>Short-Term Disability, Long-Term Disability, Life, and AD&amp;D Insurance</li>
<li>And much&nbsp;more!</li>
</ul>
What You Will Do
This is an exciting opportunity to join our Southern Region Warranty Team. A team that will support you, challenge you, invest in your growth, and care about your success. We're looking for a highly motivated, customer focused individual to join our Team. You'll be responsible for:&nbsp;
<ul>
<li>Meet with new homebuyers to conduct New Home Orientations, explaining home features and operations.</li>
<li>Communicate with homeowners to schedule and follow up on warranty service work.</li>
<li>Oversee day-to-day activities of Warranty Technicians and ensure contractor performance.</li>
<li>Authorize payments after verifying 100% completion and customer satisfaction.</li>
<li>Identify and report recurring warranty issues to help improve future construction quality.</li>
</ul>
What You Will Bring
<ul>
<li>High level of verbal and written communication skills.</li>
<li>Valid driver’s license and willingness to travel as needed</li>
<li>A mindset aligned with our core values:
<ul>
<li>
Care: Take ownership and go the extra mile
</li>
<li>
Serve: Turn setbacks into opportunities to impress
</li>
<li>
Improve: Embrace challenges and seek constant progress
</li>
</ul>
</li>
</ul>
Additional Benefits
<ul>
<li>401(k) + Matching</li>
<li>Health, Dental &amp; Vision&nbsp;Insurance</li>
<li>Flexible Spending Account</li>
<li>Life Insurance</li>
<li>Employee Discounts&nbsp;</li>
<li>Parental Leave</li>
<li>Referral Program</li>
<li>Retirement Plan</li>
<li>Paid Time Off</li>
<li>Tuition Reimbursement</li>
</ul>
Stylecraft is an equal opportunity employer and does not discriminate with regard to age, race, color, religion, sexual orientation, gender identity, disability, genetic information, national origin, veteran status or any other status entitled to protection under applicable federal, state, or local anti-discrimination laws. Discrimination or harassment on any of these bases is prohibited. Our goal is to be a diverse workforce that is representative of our clients and communities. We are committed to building a team that is inclusive of a variety of backgrounds and perspectives.
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<h3>Job Description</h3>
Job Description
At Van Metre, we believe that each employee contributes directly to our growth, success, and culture. We seek out candidates who love to challenge themselves and work with others to fulfill this role. Van Metre is seeking a skilled Warranty Manager within the New Homes Division!
As the Warranty Manager, you will be responsible for administering Van Metre's new home warranty program within our communities. The goals of this position are to deliver a world-class customer experience to homeowners by developing positive relationships, as well as providing reliable services that also empower our homeowners to maintain a healthy home to enjoy for years to come. You will oversee the management of day-to-day warranty activities within one or more of our communities, ensuring an excellent customer experience. 
What we offer:
<ul>
<li>Ability to grow professionally within the homebuilding industry.</li>
<li>An upbeat and positive culture.</li>
<li>Competitive benefits, company perks and work/life balance.</li>
</ul>
Responsibilities:
<ul>
<li>Ensure that all warranty-related needs of assig ned communities are met.</li>
<li>Ensure that the community has a consistent Van Metre Warranty presence during business hours.</li>
<li>Responsible for meeting departmental Key Performance Indicators ("KPIs")including:
<ul>
<li>Ticket cycle time</li>
<li>Customer satisfaction/survey performance</li>
<li>Budget/Purchase Orders</li>
</ul>
</li>
<li>Serve as the ultimate point of contact for homeowner communications and escalations within assigned communities, ensuring timely and effective responses.</li>
<li>Evaluate warranty item concerns and successfully identify their root cause and determine if warranty coverage applies.</li>
<li>Schedule and supervise item resolution efforts with trade partners, homeowners, and Van Metre teammates.</li>
<li>Ensure Van Metre Warranty presence at all homeowner Reveals within assigned communities.</li>
<li>Provide detailed documentation of warranty items, efforts, and resolutions.</li>
<li>Utilize mobile devices, HubSpot software, apps, and other software to track and document team activities and efforts.</li>
<li>Proactively serve our homeowners during their experience with Van Metre, ensuring resolution of all concerns.</li>
<li>Train, coach, and lead Assistant Warranty Manager.</li>
<li>Collaborate with greater Van Metre team, including purchasing, construction, and sales, to report on data-backed trends and resolve concerns.</li>
<li>Complete Van Metre's Warranty Training Program.</li>
<li>Continue to train on warranty process, systems, and standards.</li>
<li>Stay up to date on building practices, code requirements, and product information.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor's degree and 2 years' experience in construction-related field or 5 years' experience in construction-related field.</li>
<li>Experience in new home warranty required.</li>
<li>Ability to work within a collaborative team structure.</li>
<li>Ability to learn and train on CRM tools and apps.</li>
<li>Excellent customer service skills including conflict resolution and strong oral and written communication abilities.</li>
<li>Proficiency in Microsoft Office and Outlook.</li>
</ul>
Who You Are:
<ul>
<li>Self-motivated, energetic individual with a positive / professional attitude.</li>
<li>An excellent communicator (both written and verbal) with strong interpersonal skills.</li>
<li>Strong problem-solving and analytical abilities.</li>
</ul>
Compensation and Benefits information: Van Metre offers excellent benefits, and a work environment that fosters and rewards excellence. We also promote work/life balance, including a robust Employee Wellness Program. We encourage employees to make full use of vacation and other company-paid leave to refresh their bodies and minds.
<ul>
<li>Salary: $72,000-80,000 annually (Pay is commensurate with experience, education, training, and skills)</li>
<li>Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Break, Day off for Annual Physical, Day off for your Birthday; comprehensive parental and bonding leave</li>
<li>Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches</li>
<li>Wellness: Annual Wellness Reimbursement of up to $900; Free and unlimited access to TaskHuman Wellness App for yourself and your family members.</li>
</ul>
Van Metre Core Values
Integrity; Ownership; Respect and Dignity; Diversity and Inclusion; Teamwork; Community; Work/Life Balance 
Van Metre Mission Statement
The mission of Van Metre Companies is to build and continually improve upon the storied reputation, earned over the years since the Company's founding in 1955, of providing top quality homes, investment properties and services to our customers and clients. The Company's emphasis on integrity, professionalism and philanthropy ingrained by our founder Albert G. Van Metre, Sr. has garnered trust and respect in the Washington, D.C. area and beyond. It is critical to our future that we maintain that reputation and assure that Van Metre Companies continues to excel in real estate development and construction and in the management of apartment, retail and office investment properties, as well as in the provision of mortgage and related services. It is the task of our dedicated, energetic, and involved professionals to advance our ability to set the benchmark for luxury living and refined commercial development. The capstone of our mission is to make the "Van Metre" signature an icon for elegant residential communities, and industry leading condominium and apartment communities, as well as Class A neighborhood retail centers and office developments.

<h3>Job Description</h3>
Community Warranty Manager (3-Month Contract)
 &amp;#x1F4CD; Sarasota, FL | &amp;#x1F552; Full-Time, Contract
 
Looking for your next short-term win in construction and customer service? We need someone who can step in, own it, and make homeowners feel heard and taken care of.
 
We’re hiring a Community Warranty Manager on a 3-month contract to help support our Sarasota division during a busy stretch. This is a field-based role where you’ll be the go-to person for managing warranty requests, coordinating subcontractors, and making sure every homeowner walks away satisfied. If you’ve got a background in residential construction or warranty, and you're great with people, we’d love to have you hit the ground running.
 
What You’ll Be Doing
<ul>
<li>Serve as the main point of contact for homeowners needing warranty support.</li>
<li>Handle all incoming service requests and make sure repairs are scheduled and completed properly.</li>
<li>Conduct home walkthroughs and verify issues fall under warranty coverage.</li>
<li>Use BuildPro (we’ll train you if needed) to log and track warranty tickets and home reviews.</li>
<li>Coordinate with subs and internal teams to get things done fast and right.</li>
<li>Follow up on outstanding issues and make sure nothing slips through the cracks.</li>
<li>Deal with escalated calls professionally and get them resolved.</li>
<li>Educate homeowners on maintenance items vs warranty coverage.</li>
</ul>
 
What We’re Looking For
<ul>
<li>18+ months of customer service experience (ideally in construction or warranty work).</li>
<li>Familiarity with homebuilding processes or the residential construction space.</li>
<li>Strong communication and follow-through—you say what you’re going to do and get it done.</li>
<li>Organized, detail-oriented, and comfortable juggling multiple tasks at once.</li>
<li>Willing and able to travel locally to meet with homeowners in the Sarasota area.</li>
<li>Bonus if you’ve used BuildPro or similar systems before.</li>
</ul>
 
Why This Role?
<ul>
<li>Short-term impact, long-term value. Help us close out the quarter strong and leave homeowners feeling good.</li>
<li>Not your typical desk job. You’ll be in the field, solving real problems, and meeting real people.</li>
<li>Possibility for full-time. This role could open doors to longer-term opportunities.</li>
</ul>
 
Ready to jump in and make an immediate impact?
Let’s talk. This is a great short-term role for someone who knows the industry and wants to stay sharp—or for someone looking to get their foot in the door with a top builder.

Community Warranty Manager

<h3>Job Description</h3>
Responsibilities &amp; Duties (included but not limited to):
<ul>
<li>Adjudicate and administer automotive claims, ensuring a smooth delivery of claims services</li>
<li>Review policies, investigate claims, and determine the payable amount based on coverage and guidelines</li>
<li>Make accurate and timely decisions on claims, providing clear reasons for their determination</li>
<li>Ensure adherence to company policies and procedures, as well as compliance with all applicable laws and regulations</li>
<li>Evaluate Automotive Car Care claims to determine exposure, liability, and damages</li>
<li>Answer incoming claim calls concerning warranty coverage and claim issues from customers and dealerships</li>
<li>Manage and respond to emails in our NetSuite portal</li>
<li>Prepare necessary forms and gather documentation for all valid claims</li>
<li>Communicate internally with management regarding the status of Goodwill claims</li>
<li>Make strategic recommendations for scope of coverages and any changes in compliance language</li>
<li>Maintain information on various platforms (primarily Excel spreadsheets) for reporting purposes</li>
<li>Perform miscellaneous administrative job duties as required</li>
</ul>

Warranty Claims Manager

<h3>Job Description</h3>
Job Description
INEOS Automotive – Built For More
Story so far 
Since we started our journey to build a no nonsense 4X4, we’ve come a long way. We’ve established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We’ve partnered with some of the biggest names in the automotive industry. We’ve made our way from vision to prototype. We’ve secured a world-class production facility and delivery team. We’ve delivered Grenadiers to customers all around the world. We’re building our double cab pick-up, the Quartermaster. 
People and Culture 
Easy never changed anything. Not in manufacturing, science, engineering or energy – and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigor and humor. Our Automotive team consist of around 1500 employees, 10 locations and 44 nationalities, we’re an international team working together to challenge the ordinary.
If this sounds like you, let’s talk.
Working closely with the wider Americas team and alongside the global aftersales team, the Warranty Services Manager will be responsible for the end-to-end vehicle warranty process whilst ensuring that our dealer partners and vehicle customers remain the key focus. Working with several external and internal partners and stakeholders, the warranty manager position will be vital in ensuring quality is maintained whilst also identifying process improvement opportunities. This role will also work extremely closely with our repairing workshops to review repairs, budgets and more importantly future customer enhancements to ensure satisfaction is achieved.
Responsibilities:
<ul>
<li>Facilitating effective and efficient processes that ensure warranty claims are managed within guidelines (to be set) for both processing and submissions</li>
<li>Analysis of root cause issues to identify opportunities to enhance quality whilst reducing claims</li>
<li>Strong liaison with both global warranty and technical, regulatory compliance departments, identifying risks, improvements, and enhancements to both the vehicle and customer experience</li>
<li>Ensure the correct training options are available to both internal and external workshop personnel in collaboration with our chosen training provider</li>
<li>Assisting workshops with the efficient process of claims to ensure smooth invoicing and payments are achieved</li>
<li>Reporting regularly on the key metrics within department to include, spend, claims, quality, failure rates, localised issues, geographical concerns – to ensure enhancement options are made available to the business</li>
<li>To ensure that effective product / stock recall procedures are in place</li>
<li>Work with the Call Centre and Regulatory Compliance team to ensure all customers are contacted on product campaigns or recalls as necessary</li>
<li>Offering direct support (telephone, instant messaging, email, reporting methods, INEOS Systems) to customers or workshop partners as necessary to enhance the warranty experience upon repair, campaign or recalls as required</li>
<li>Review, administer, and improve warranty policy and procedure guidelines in accordance with Central Warranty Team, Regulatory Compliance, and Legal</li>
<li>Establish, launch, and administer Dealer Warranty Performance metrics to track network performance and identify top/bottom performers</li>
<li>Establish, launch and administer warranty claim audit processes/program to ensure dealer compliance and chargeback eligible claims</li>
<li>Regularly publish and distribute warranty claim guidance and program updates to field team and dealer partners</li>
<li>Administer Warranty Labor Rate &amp; Parts Mark-Up request process</li>
</ul>
Qualifications:
<ul>
<li>The ideal candidate will preferably come from an automotive aftersales background</li>
<li>Significant Warranty based business experience</li>
<li>Recognized technical qualification</li>
<li>Strong analytical skills</li>
<li>Ability to support field-based customers and teams with customer focused warranty solutions</li>
<li>Stakeholder management which includes relationship building across departments and functions</li>
<li>Occasional travel throughout the Americas region maybe required</li>
</ul>
If the role sounds of interest and you want to learn more please apply. Please include a covering letter that supports your application along with any other supporting information.
If your application is successful one of the team will be in touch to arrange an initial conversation!

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