<h3>Job Description</h3>
Job Title: Warranty Manager
Location: East Central Indiana
Company: Bridgenorth Homes LLC
About Us: Bridgenorth Homes is a small locally owned residential building company. Our main focus is to build a quality product for the customer looking to right size their current living situation. 
Job Description: We are seeking a highly organized and detail-oriented Warranty Manager to oversee all aspects of our product warranty program. The Warranty Manager will be responsible for managing and processing warranty claims, communicating with customers and suppliers, analyzing warranty data to identify trends and opportunities for improvement, and developing and maintaining warranty guidelines and policies.
Responsibilities: - Manage the day-to-day operations of the warranty department, including processing warranty claims in a timely and efficient manner - Communicate with customers, suppliers, and internal teams to address warranty-related inquiries and concerns - Analyze warranty data to identify trends and patterns, and make recommendations for improvements to products or processes - Develop and maintain warranty guidelines and policies to ensure compliance and consistency in warranty claims processing - Collaborate with product development, quality assurance, and customer service teams to proactively address potential warranty issues and develop solutions - Monitor and report on warranty performance metrics, such as claim resolution times, customer satisfaction rates, and warranty costs - Stay current on warranty laws, regulations, and industry best practices to ensure compliance and continuous improvement of the warranty program
Qualifications: - 3+ years of experience in warranty management or related field - Strong analytical skills and attention to detail - Excellent communication and interpersonal skills - Proficiency in Microsoft Office and warranty management software - Ability to work independently and as part of a team - Knowledge of warranty laws, regulations, and industry trends
If you have a passion for ensuring customer satisfaction and are skilled at problem-solving and process improvement, we would love to hear from you. Join our team as a Warranty Manager and help us maintain the highest standards of quality and service for our customers.

Warranty Manager

<h3>Job Description</h3>
The Product Manager - Empower+ is responsible for driving continuous improvements with the Vivacity Tech Empower+ warranty including but not limited to ensuring adequate inventory levels, reducing inventory aging, improving procurement costs of Chromebook parts and devices, working with vendors to ensure best-in-class quality of parts, ISO9001 reporting and communicating with internal customers.    
What will we give you for your hard work:
<ul>
<li>Salary depending on experience</li>
<li>401(k) with generous company match and immediate vesting</li>
<li>Excellent Paid Time Off policy</li>
<li>Accrued Sick Time</li>
<li>96 hours off per year for volunteer opportunities</li>
<li>11 paid holidays per year</li>
<li>Award winning work environment</li>
<li>Development Reimbursement of $1000 per year</li>
<li>Medical, Dental, Vision, and Voluntary Benefits </li>
</ul>
Our Values drive everything we do: 
<ul>
<li>Carry passion. </li>
<li>Desire excellence.</li>
<li>Keep dreaming. </li>
<li>Build community. </li>
<li>Be Vivacious.</li>
</ul>
While no day will be completely the same, you will execute daily responsibilities in these various functions:
<ul>
<li>Gain a deep understanding of customer experience with Empower+, identify and fill service level gaps to improve customer experience and drive growth </li>
<li>Create buy-in for the Empower+ vision both internally and with customers </li>
<li>Develop product pricing and positioning strategies </li>
<li>Gather and analyze data to identify opportunities to streamline processes and reduce costs </li>
<li>Scope and prioritize activities based on business and customer impact </li>
<li>Understand inventory levels versus consumption rates  </li>
<li>Issue purchase orders to vendors  </li>
<li>Understand the requirements needed to deliver a best-in-class warranty experience for our customers </li>
<li>Develop subject matter expertise in assigned product categories and take ownership of daily business administration on assigned accounts </li>
<li>Work with vendors to ensure lowest product acquisition costs possible without compromising product quality</li>
<li>Provide data to leadership as needed showing improvement in various KPIs</li>
</ul>
Knowledge, Skills &amp; Abilities:
<ul>
<li>Excellent verbal and written communication skills</li>
<li>Expert technical skills with the ability to troubleshoot and  assist and train others</li>
<li>Excellent organizational skills and attention to detail</li>
<li>Excellent time management skills with a proven ability to meet deadlines</li>
<li>Ability to function well in a high-paced and at times stressful environment</li>
<li>Extremely proficient with Google Suite or similar software with the ability to learn new or updated software</li>
<li>Ability to work independently</li>
</ul>
Education &amp; Experience :
<ul>
<li>Minimum 5 years relevant experience required</li>
<li>Bachelor’s degree or equivalent combination of education and experience preferred</li>
</ul>
 
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Product Manager- Warranty

<h3>Job Description</h3>
Salary: 
Building WPC
<ul>
<li>Analyzes problems, identifies trends, and develops strategies to maximize claim process.</li>
<li>Recommends improvements for the department.</li>
<li>Creates, delivers and presents well- organized work.</li>
<li>Demonstrates self–awareness and commitment to requesting and providing feedback and coaching.</li>
<li>Manages the workload and productivity of front-line warranty processors.</li>
<li>Ensures that all warranty processors are adhering to client expectations as communicated in the sales set up sheets.</li>
<li>Organizes dealer coverage during administrators’ time off.</li>
</ul>
Building Knowledge and Expertise
<ul>
<li>Assists with manufacturer audits.</li>
<li>Assists with internal administrator audits.</li>
<li>Assists documenting process.</li>
<li>Draws conclusions or recognizes issues based on analysis and research.</li>
<li>Generates ideas and approaches to improve work processes and addresses problems.</li>
<li>Develops training programs for front line team members specific to the vehicle lines they will be servicing.</li>
<li>Demonstrates understanding of team concerns and issues, and assists with resolutions.</li>
<li>Demonstrates understanding of alternate viewpoints.</li>
</ul>
Building Clients
<ul>
<li>Works new account clean ups when needed.</li>
<li>Begins to network internally and/or externally to build contacts and relationships.</li>
<li>Responds appropriately to challenges and ambiguity.</li>
<li>Generates ideas and approaches to improve or solves client needs.</li>
<li>Position works closely with the Managers to ensure that all clients are on-boarded correctly, and that claims are processed correctly within 24-hours of receipt.</li>
<li>On-boards new client dealers to WPC’s policies and procedures.</li>
<li>Gathers all logins and information required for warranty processors to begin servicing clients.</li>
<li>Participates in a semi-annual customer service call to proactively seek opportunities to improve customer service.</li>
</ul>
Building Teams
<ul>
<li>Provides technical information and assistance to employees as needed.</li>
<li>Assists to train warranty processing team members.</li>
<li>On-boards and trains warranty processing team members.</li>
<li>Conduct performance reviews and provide feedback to Administrators as needed to ensure a timely and smooth claims processing service is delivered to clients.</li>
<li>Coaches and develops their team.</li>
<li>Semi-monthly review and approval of staff’s hours in BambooHR to ensure administrator accurately reporting time worked for metrics and to ensure the administrator is maintaining proper work life balance.</li>
<li>Demonstrates the ability to work effectively with a diverse workforce.</li>
</ul>
remote work

Assistant Warranty Administration Manager

<h3>Job Description</h3>
Warranty Administrator
Our dealership is seeking an experienced warranty clerk in their fast paced service department. We offer our employees a team environment, great benefits and ongoing training and support. If you are in alignment, with our values of integrity, transparency, professionalism and teamwork, you may be interested in joining our team.
The Warranty Administrator prepares, records, and reconciles warranty claims and submits them to the factory and distributors.
Responsibilities
<ul>
<li>Process warranty claims.</li>
<li>Verify criteria required by factory or distributor.</li>
<li>Post edits on computer.</li>
<li>Prepare CSI documents.</li>
<li>Track parts by tagging.</li>
<li>Follow up with the factory and distributors regarding unpaid claims.</li>
<li>Reconcile selected vendor accounts.</li>
</ul>
Qualifications
<ul>
<li>Ability to read and comprehend instructions and information.</li>
<li>Some knowledge of automotive parts.</li>
<li>Two years automotive warranty experience.</li>
<li>Ability to use computer, and to read vendor catalogs.</li>
<li>Ability to communicate effectively orally and in writing.</li>
</ul>
Benefits Offered
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>401(k) with Matching</li>
<li>Accident &amp; Critical Illness InsuranceV</li>
<li>Paid Training</li>
<li>Employee Purchase Program</li>
</ul>
About Us
If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people and supporting our community.
We offer an excellent benefit package, and a great working environment. If you want to set yourself apart from the ordinary routine of the average job, while earning an above average salary, simply apply and click "submit". 
Apply Today!

Warranty Administrator / Parts Manager

<h3>Job Description</h3>
Our client is currently looking for a Warranty Manager in Greensboro NC
This person will have success in solving homeowners concerns and delivering high levels of customer satisfaction in a very fast paced environment.
The person in this role will be self- driven, have strong attention to detail, and excellent time management skills. This person should also have the ability to interact with customers, sub-contractors, and builders in a professional manner.
About the company:
A Regional single-family Home Builder with a small-company feel but extensive company support staff in place to help with all employee tasks at the local level. They work in 50 offices across 12 states and work directly with the local clients to build semi-custom homes in affordable to semi-custom niche. National volume of $425M and privately owned since 1972 - this company will treat you like family but provide growth opportunities a "family-owned" business typically can't. 
What you will do:

-Assess, schedule, and supervise warranty repairs for homeowners
-Ensure that all repairs are made to Signature Homes high standards
-Perform walk-thru with Homeowners to inspect all concerns
-Monitor and ensure that the repair schedule is maintained
-Perform minor repairs
Qualifications Needed:

High School Diploma or GED
5+ years of construction experience within the trades positions (Carpenter, Drywall, Punch Superintendent), residential new homes highly preferred

Warranty Manager - New Home Construction

<h3>Job Description</h3>
EPC Services Company, a leading power/utility engineering consultant and construction firm, has an immediate opening for a full-time Warranty &amp; Commissioning Construction Manager. 
This position is a traveling Construction Manager role for individuals with strong knowledge of the means and methods used in the construction of electrical substations, transmission lines, and renewable energy (solar and wind) collection systems. A Warranty &amp; Commissioning Construction Manager (CM) may fill in as a Construction Manager at times and provide direct supervision of all subcontractor's activities and material receiving on the projects.
The position of Warranty &amp; Commissioning CM is an essential role in the organization. The CM is available on a 24-hour basis to respond to emergencies that may be covered under warranty. The CM is responsible for troubleshooting inquiries for client claims, field response and repairs as well as all aspects of the commissioning activities including client training and relationships for EPC Services projects across the U.S. This position requires a minimum of 80% travel.
Its functions include 1:1 and/or collaborative client discussion of problems, resolution, and timing of repairs. Additional work may include field support of electrical apparatus testing, setting, and testing protective relays and functional verification of control, protection, and alarm circuits. The position will work with project managers to advise on safety, quality control/quality assurance, on-site reporting, environmental compliance inspections, and training as required. This position reports directly to the Project Manager for all project specific issues and reports to the Manager of Warranty &amp; Commissioning for assignment to the projects, for general installation practices, and inspection processes.
Minimum Requirements: High school diploma or equivalent; switching certification; a minimum of 5 years' experience in transmission line and/or substation construction; understand all safety requirements and best practices to ensure that our employees and out subcontractors are always operating in a safe manner; capable of reading and understanding technical documentation and equipment manuals; familiar with IEEE standards, procedures, and guides; excellent organizational skills; strong written and verbal communication skills; working knowledge of a variety of computer applications including Microsoft Office (Word, Excel, PowerPoint, and Access), Vista ERP software knowledge a bonus; driving (ability to be insured to drive company vehicles). The successful applicant will be subject to client-mandated drug and background checking and is subject to EPC Services Company's auto insurance carrier requirements. Applicants must not require sponsorship for employment visa status (e.g., H-1B visa status) now or in the future.
Salary commensurate with experience and education. Benefits include:
<ul>
<li>Medical, dental and vision insurance</li>
<li>Flexible spending account</li>
<li>Health savings account</li>
<li>Life insurance</li>
<li>Disability insurance</li>
<li>401(k), Profit Sharing and Employee Stock Ownership Plan</li>
<li>Paid vacation, personal days, and holidays</li>
<li>Paid Parental Leave</li>
<li>Continued professional education reimbursement</li>
</ul>
EPC Services Company and its parent, Electrical Consultants, Inc. (ECI), employ over 900 engineers, designers, project managers, surveyors, ROW agents, environmental planners, construction professionals and support staff in 26+ offices across the U.S. The firm has 30 years of experience in the planning, engineering, and construction of a wide range of power delivery projects including substations, transmission lines, distribution systems, communication systems and industrial facilities. Visit our website at <a href="http://www.eciusa.com" target="_blank">www.eciusa.com</a>.
An Equal Opportunity Employer
Job Posted by ApplicantPro

Nationwide - Warranty and Commissioning Construction Manager

<h3>Job Description</h3>
Our client is currently looking for a Warranty Manager in Monroe, NC .
This person will have success in solving home owners concerns and delivering high levels of customer satisfaction in a very fast paced environment.
The person in this role will be self- driven, have strong attention to detail, and excellent time management skills. This person should also have the ability to perform direct small repairs, craft work including carpentry/drywall/painting/etc. They will also heavily interact with customers, sub-contractors, and builders in a professional manner to resolve larger repair issues for the homeowner.
About the company:
A Regional single-family Home Builder with a small-company feel but extensive company support staff in place to help with all employee tasks at the local level. They work in 52 offices across 12 states and work directly with the local clients to build semi-custom homes in affordable to semi-custom niche. National volume of $525M and privately owned since 1972 . 
What you will do:
-Assess, schedule, and supervise warranty repairs for homeowners
-Ensure that all repairs are made to client's Custom Homes high standards
-Perform walk-thru with Homeowners to inspect all concerns
-Monitor and ensure that the repair schedule is maintained
-Perform minor repairs
Qualifications Needed:
High School Diploma or GED
10+ years of construction experience, custom residential highly preferred

Warranty Manager - Custom Home Construction

<h3>Job Description</h3>
As THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. We are continuing to grow, and are looking for a Warranty and OEM Support Manager to join our team
The Warranty Manager is responsible for all aspects of service-related revenue tracking, warranty contract terms, hosting agreements and 3rd party license renewals. The Warranty Manager works closely with operating groups as well as multiple Clever Devices’ functional groups across Clever Devices’ product lines. The Warranty Manager proactively escalates service renewal terms and serves as escalation point for both the customers and Clever Devices’ personnel.
Primary Responsibilities:
<ul>
<li>Manages all aspects of service warranty administration including revenue and forecast tracking, accuracy of service revenue reporting, renewals, and warranty terms.</li>
<li>Manages all aspects of COTS software licensing and 3rd party vendor contract renewals</li>
<li>Responsible to manage all hosting agreements and work with stakeholders to ensure renewals of those agreements.</li>
<li>Alerts cross functional departments to service contract termination and renewal dates.</li>
<li>Coordinates and works with cross functional departments to ensure renewals of service contract activity are being facilitated.</li>
<li>Maintains accurate data of service revenue via ERP system invoices, backlog, and forecast.</li>
<li>Develops processes to improve the tracking and visibility of service revenue, forecasting, customer warranty terms and SLAs.</li>
<li>Ensures RFP requirements are reviewed by internal stakeholders.</li>
<li>Works with internal Clever Devices functional groups (Apps, Engineering, Deployment) to ensure valid information (hardware/software/services/labor) is available and part of the quote request. </li>
<li>Works with internal teams to identify additional equipment and services that may be needed based on Clever Devices’ products and solutions.</li>
<li>Understands Clever Devices’ pricing model and requirements, as well as service revenue snapshot reports.</li>
<li>Works with sales account team to review quotes before delivery to customer.</li>
</ul>
Skills Required:
<ul>
<li>10+ years’ experience in a service or project management capacity in a technical or engineering environment.</li>
<li>Track record of having successfully managed service agreements and service or project budgets in a fast paced, multifaceted environment working across multiple time zones</li>
<li>Strong computer skills, including MS Office Suite, Excel, Word, PowerPoint, Outlook, Document control systems, issue tracking systems as well as ability to learn new software programs </li>
<li>Strong cross functional teamwork skills</li>
<li>Strong organizational skills</li>
<li>Strong analytical skills</li>
<li>Strong time management skills and ability to handle multiple tasks simultaneously</li>
<li>Strong written and oral communication skills</li>
<li>Ability to travel as necessary up to up to 20% of the time</li>
</ul>
The compensation range posted for this position represents the anticipated minimum and maximum compensation for this position based upon a good faith and reasonable estimate. The exact compensation offered will depend on several factors such as the candidate’s experience, skills, training, education and/or physical location; internal equity; and, budget.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice based on business need.

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