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<h3>Job Description</h3>
Job Description
Customer Service Specialist 
This position is the first point of contact for our customers and technicians; you'll play a key role in ensuring seamless service delivery and customer satisfaction. If you thrive in a fast-paced environment, have strong communication skills, and are ready to help our team operate at its best, we want to hear from you!
Terry's Heating &amp; Air, Twin Falls, ID 
We have been serving residents of the Magic Valley area since 1977 and are committed to excellence in every aspect of the heating and air conditioning business.
Come work for a company that values each of their employees, celebrates their successes and invests in their future!
What we have to offer / Benefits: 
<ul>
<li>Medical, dental, and vision insurance</li>
<li>Paid holidays</li>
<li>Paid vacation and sick time</li>
<li>401K w/ Company match</li>
<li>Growth and advancement opportunities</li>
<li>Paid training and continuing education</li>
<li>Employee Success Celebrations</li>
<li>Drug free environment</li>
</ul>
Job Title: Customer Service Specialist
Pay: Depending On Experience
Work hours: 8:00am to 5:00pm, Monday through Friday, overtime as needed
What you will be doing:
<ul>
<li>Answering incoming customer calls</li>
<li>Dispatching Service Technicians and maintaining technician's daily schedules</li>
<li>Clear and concise communication with department managers, employees, company customers, and vendors</li>
<li>Keep customers apprised as to company schedule and requested lead-times</li>
<li>Create special quotes as needed and obtain approval from the customer</li>
<li>Follow up with customers on estimates</li>
<li>Looking over/maintaining AR invoices and past due balances</li>
<li>Daily approval of timesheets</li>
<li>Daily reporting</li>
<li>Help maintain membership billing</li>
<li>Help manage warranty claims as needed</li>
</ul>
Qualifications:
<ul>
<li>2+ years experience in customer service</li>
<li>Project coordinating, scheduling, or similar experience preferred</li>
<li>Highly customer focused and positive phone presence</li>
<li>Experience using Microsoft products, Word, Excel, and Outlook</li>
<li>Ability to communicate effectively in writing and verbally</li>
<li>Ability to complete multiple tasks efficiently and effectively in a fast-paced environment</li>
<li>Detail oriented and highly organized</li>
<li>Willing to learn</li>
</ul>

Customer Service Specialist

<h3>Job Description</h3>
Job DescriptionCompany Description 
About Us
At Alphabe Insight, we are dedicated to developing the next generation of business leaders. Our company stands at the intersection of innovation, strategic thinking, and operational excellence—delivering forward-focused business solutions that drive measurable success. We believe in fostering talent through mentorship, hands-on experience, and a collaborative environment where ambition meets opportunity.
Job Description 
Job Description
We are seeking a Customer Service Specialist to join our dynamic team in Rochester, NY. This role is ideal for individuals who excel in communication, enjoy solving problems, and take pride in delivering outstanding client experiences. As a key representative of Alphabe Insight, you will handle client inquiries, provide tailored solutions, and ensure a seamless service process that reflects our company’s high standards.
Responsibilities
<ul>
<li>
Respond promptly and professionally to customer inquiries via phone and email.
</li>
<li>
Identify client needs and provide accurate information or solutions.
</li>
<li>
Maintain detailed records of interactions and follow up to ensure issue resolution.
</li>
<li>
Collaborate with internal departments to enhance the customer experience.
</li>
<li>
Support process improvements and contribute to service excellence initiatives.
</li>
</ul>
Qualifications 
Qualifications
<ul>
<li>
Bachelor’s degree preferred or equivalent professional experience.
</li>
<li>
Proven background in customer service, support, or client relations.
</li>
<li>
Excellent communication and problem-solving skills.
</li>
<li>
Strong attention to detail and ability to multitask in a fast-paced environment.
</li>
<li>
Proficiency with CRM systems and office software tools.
</li>
</ul>
 Additional Information 
Benefits
<ul>
<li>
Competitive annual salary ($57,000–$62,000).
</li>
<li>
Professional development and growth opportunities.
</li>
<li>
Supportive and collaborative work environment.
</li>
<li>
Health and wellness programs.
</li>
<li>
Paid time off and company-recognized holidays.
</li>
</ul>

<h3>Job Description</h3>
Job DescriptionCustomer Experience Specialist&nbsp; Reports To:Customer Experience Manager&nbsp; Direct Reports: N/A FLSA Status: Non-Exempt&nbsp; Employment Type: Full time Position Overview: Deliver a best-in-class, customer-centric experience with every customer interaction across every channel, provide quotes, process orders, and answer customer question with accuracy in a timely manner. Essential Job Functions: 
<ul>
<li>Deliver a best-in-class, customer-centric experience with every customer interaction across every channel.</li>
<li>Communicate clearly and professionally in both verbal and written formats.</li>
<li>Accurately process price quotes and orders utilizing various systems.</li>
<li>Strive to deliver one-touch resolution for every case handled.</li>
<li>Meet and / or exceed all Service Level Agreements (SLA) that are established for each assigned customer.</li>
<li>Meet and / or exceed all Quality Service Standards as established by Customer Experience.</li>
<li>Meet and / or exceed all Performance Metrics as established by Customer Experience.</li>
<li>Demonstrate a command of product and industry knowledge when assisting with questions, providing guidance and choices to our customers.</li>
<li>Understand and effectively use applicable technology as required by the business.</li>
<li>Maintain a positive, empathetic, and professional demeanor toward internal and external customers.</li>
<li>Up-sell and cross-sell products, offering alternatives to customers when appropriate.</li>
<li>Cross-functional collaboration to ensure all customer needs are met.</li>
<li>Provides coaching and assistance to the team as necessary.</li>
</ul>
 Non-Essential Job Functions: 
<ul>
<li>Other duties as assigned</li>
</ul>
Training: On the job Qualifications: Education &amp; Certifications: High school diploma or Equivalent through Associate’s Degree or higher preferred, but not required Experience: 1-3+ year(s) customer service experience preferred, Intermediate or higher skill level in Microsoft Outlook, Excel, and Word, Experience in business software – ERP, order entry software, CRM preferably Salesforce Key Competencies: Performs well under pressure, Technophile, Team-Oriented, Listening, Problem-Solving, Time Management, Flexible, Highly Organized, Detail-Oriented, Reliable, Highly Engaged, Professional Communication (written &amp; verbal), Coachable, Empathetic Physical Requirements: Long periods of sitting or standing at an individual workstation, heavy computer work. Working Conditions: Daily work in a temperature-controlled office environment, heavy computer work, must be able to stand/sit for the duration of the workday EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law.
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m0NjpMmGLn

<h3>Job Description</h3>
Job Description
At Zoom Drain, we take great care in cultivating the careers of our employees. We offer training and room for growth because we recognize that career advancement is a large part of job satisfaction.
The Customer Service / Dispatcher role is an integral part of our operations — our operational efficiency starts here. Your mission: route the right technician, to the right call, at the right time.
Customer Service / Dispatcher Benefits | WHAT WE OFFER
<ul>
<li>Paid Time Off</li>
<li>Company Gatherings</li>
<li>Recognition &amp; Rewards</li>
<li>Positive Team Atmosphere</li>
</ul>
Customer Service / Dispatcher Responsibilities | WHAT YOU'LL BE DOING
<ul>
<li>Effectively manage incoming calls</li>
<li>Identify and assess customers’ needs to achieve satisfaction</li>
<li>Build sustainable relationships of trust through open and interactive communication</li>
<li>Provide accurate, valid, and complete information by using the right methods/tools</li>
<li>Meet personal/team sales targets and call handling quotas</li>
<li>Schedule &amp; communicate with technicians to meet customer requirements</li>
<li>Assign work orders based on priority to the available workforce</li>
<li>Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution</li>
<li>Keep records of customer interactions, process customer accounts, and file documents</li>
<li>Follow communication procedures, guidelines, and policies</li>
<li>Go the extra mile to engage customers</li>
</ul>
Customer Service / Dispatcher Qualifications | WHAT YOU BRING
<ul>
<li>Proficiency with ServiceTitan software (required)&nbsp;</li>
<li>Previous experience in the home services industry (required)&nbsp;</li>
<li>Strong phone contact handling skills and active listening</li>
<li>Customer orientation and ability to adapt/respond to different types of customers</li>
<li>Excellent communication skills (English/Spanish Bilingualism preferred)</li>
<li>Ability to multi-task, prioritize, and manage time effectively</li>
</ul>
*Each location is independently owned and operated
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<h3>Job Description</h3>
Job Description
TEKsystems is currently supporting a client in Burlington County, NJ in search for a Customer Support Specialist . This position will&nbsp;will be responsible for customer support across various channels to ensure job installations have been completed as contracted, all required documents are in CRM for invoicing and ensuring overall customer satisfaction.
Description:
<ul>
<li>Support divisions by communicating with customers and subcontractors during completion of installation</li>
<li>Follow policy and procedures to audit documents and information in system to support invoicing team</li>
<li>Follow up with customers after installation to collect final payment and/or documents needed to invoice</li>
<li>Handle all inbound calls to ensure resolution</li>
<li>Effectively communicate with divisions with needs upon completion of installation for additional services needed or if documents and/or data is needed in the system</li>
<li>Adhere to established company processes and procedures related to customer experience, ensuring consistency and quality in customer interactions</li>
<li>Other duties as assigned</li>
</ul>
Qualifications:
<ul>
<li>Customer service and administration experience</li>
<li>Microsoft office</li>
<li>Strong communication</li>
<li>Strong attention to detail</li>
</ul>
Additional Details:
<ul>
<li>Schedule: Monday-Friday, this is an on-site position</li>
<li>Training- 9:30am-6:00pm for 3-4 weeks</li>
<li>Regular shift - 10am-6:30pm</li>
<li>Contract-to-hire opportunity</li>
<li>Full benefits and 401K immediately upon starting</li>
<li>Ability to learn and grow with a dynamic team</li>
</ul>
Pay and Benefits
The pay range for this position is $19.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Moorestown,NJ.
Application Deadline
This position is anticipated to close on Oct 31, 2025.
h4&gt;About TEKsystems: 
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

<h3>Job Description</h3>
Job Description
About Us
Les Olson Company is one of the fastest-growing and most capable technology service providers in the West. We're looking for a Customer Service Specialist to join our image &amp; print service team. Les Olson Company does I.T. the LOC Way: with talent, passion, and compassion, driving our continual growth and strong position in the market through superior service. If that sounds like the sort of team you'd like to join, read on! 
What makes Les Olson different?
Unlike most technology companies, Les Olson has been in business for over 65 years. We're a family-owned company, and remain family-operated to this day. The company began at the Olson family dinner table and has since grown to over 300 employees spread across nine locations in two states. 
We take great pride not only in offering attentive and effective service to our customers, but in providing our team members with an environment that enables growth and development, both professionally and personally. We invest in our team, working with each employee to design a fulfilling career path that grows and evolves as they do. 
"Work/life balance" isn't just a meaningless buzzword at Les Olson. We are protective of our employees' personal time and make sure they have the resources they need to care for themselves and their families.
We offer: 
<ul>
<li>Paid Time Off </li>
<li>Sick Days </li>
<li>Paid Holidays</li>
<li>401k match + Pension </li>
<li>Full Medical, Dental &amp; Vision + HSA</li>
<li>Mental health care coverage</li>
<li>Life Insurance </li>
<li>Local Volunteer Opportunities</li>
</ul>
What you'll do:
Our Managed Print Services (MPS) customer service specialists provide attentive hands-on service to our print customers. The specialist will visit customer locations throughout Utah County and surrounding areas to provide cleaning of office equipment (copiers, fax machines, scanners, printers), assist customers in setting up supply stocks (toner, paper, staples), gathering information from equipment to be used for billing, and provide face to face support and care for our customers. You will interact with many different people every day and are the face of our company. Therefore, it is extremely important that our customer service specialists have a very professional appearance with excellent communication and interpersonal skills. 
No experience is necessary in this field to apply for this position as we provide complete training. We are confident our training program will prepare you for a long and successful career. Our customer service staff is well respected throughout the United States for our professionalism, knowledge, and experience.
Requirements:
<ul>
<li>Candidate must be over the age of 18 </li>
<li>Candidate must have the legal right to be employed in the United States </li>
<li>Current, valid driver's license </li>
<li>Dependable transportation A personal vehicle will be used as part of this job. </li>
<li>You will receive a mileage reimbursement to cover fuel and wear and tear on your vehicle.</li>
<li>Professional appearance Basic Computer Skills Ability to lift 50+ lbs. </li>
<li>Desire to study and learn</li>
<li>Good communication and interpersonal skills </li>
<li>Beneficial Skills: Mechanical ability</li>
<li>Computer experience - software and hardware </li>
<li>Computer networking experience </li>
<li>Customer service experience </li>
<li>Other: Frequent, random drug testing</li>
</ul>
Job Type: Full-time, in-person
Schedule: Monday - Friday 8:00AM - 5:00 PM With opportunity for occasional overtime
Visit our website: lesolson.com
 Job Posted by ApplicantPro

<h3>Job Description</h3>
Job Description
About the Role
We are looking for a&nbsp;full-time Customer Service Specialist&nbsp;to join our small and cheerful team at Court Products. This position is the&nbsp;front line of communication with our YMCA staff and member customers, making sure every order and interaction runs smoothly. You’ll process online orders, answer phones, manage emails, and step in to resolve customer questions with empathy and confidence. Because we are a small office, you’ll also be cross trained in other tasks to help keep things running smoothly whenever team members are out.
Responsibilities
<ul>
<li>Process all online orders&nbsp;through Shopify, verifying accounts and details using SOS Inventory and QuickBooks Online.</li>
<li>Serve as the first point of contact: answer phones, respond to emails, and monitor our general inbox.</li>
<li>Handle product questions, quotes, and returns, providing quick and accurate resolutions.</li>
<li>Manage shipping inquiries, coordinating with the warehouse when needed.</li>
<li>Proactively resolve issues&nbsp;so customers feel valued and supported right away.</li>
<li>Represent Court Products with empathy and patience, ensuring every interaction reflects our friendly and professional company culture.</li>
<li>Assist with general office tasks and be cross trained to provide coverage for teammates when needed.</li>
</ul>
Qualifications
Required:
<ul>
<li>Strong communication skills (phone and email).</li>
<li>Positive, empathetic, and patient demeanor.</li>
<li>Confidence to make quick, customer-first decisions.</li>
<li>Comfort with technology, ability to learn Shopify, SOS Inventory, and&nbsp; QuickBooks Online.</li>
<li>Willingness to be flexible and pitch in where needed as part of a small, close-knit team.</li>
</ul>
Preferred (but not required):
<ul>
<li>Prior experience in customer service, retail, or order management.</li>
<li>Familiarity with Shopify, QuickBooks, or similar platforms.</li>
</ul>
Details
<ul>
<li>Schedule:&nbsp;Full-time, Monday–Friday, 8:00 AM – 4:00 PM</li>
<li>Location:&nbsp;In-office at Court Products, Gurnee, IL</li>
</ul>
Why Join Court Products?
Court Products is a small, tight-knit company that serves YMCA staff and members nationwide. We pride ourselves on a cheerful, supportive workplace where everyone helps each other succeed. If you enjoy solving problems, talking with people, and being part of a team where your contribution is visible and valued every day, this role is for you.

<h3>Job Description</h3>
Job Description
???? Ready to make a real difference in people’s lives? ActivStyle is seeking compassionate, driven individuals to join our team—where purpose meets professionalism. As a trusted provider of home-delivered medical supplies, we empower our clients to live with dignity, independence, and comfort.
ActivStyle is currently hiring for a dedicated Customer Service Specialist in our Nevada office. In this role, you’ll be the friendly voice and knowledgeable guide helping clients access essential products like incontinence supplies, urological items, and other personal care essentials—all delivered discreetly to their door.
If you’re passionate about helping others and thrive in a supportive, mission-driven environment, we’d love to welcome you to the ActivStyle family.
Position Summary:
Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Maybe responsible for obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor. Customer Service Specialists should educate Patients of their financial responsibility when applicable.
Essential Functions and Job Responsibilities:
<ul>
<li>Develop and maintain working knowledge of current products and services offered by the company</li>
<li>Answer all calls and emails in a timely manner, in adherence to their goals</li>
<li>Document all call information according to standard operating procedures</li>
<li>Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs</li>
<li>Process orders, route calls to appropriate resource and follow up on customer calls where necessary</li>
<li>Review all required documentation to ensure accuracy</li>
<li>Accurately process, verify, and/or submit documentation and orders</li>
<li>Complete insurance verification to determine patient’s eligibility, coverage, co-insurances, and deductibles</li>
<li>Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required</li>
<li>Must be able to navigate through multiple online EMR systems to obtain applicable documentation</li>
<li>Enter and review all pertinent information in EMR system including authorizations and expiration dates</li>
<li>Communicate with Customer Service and Management on an on-going basis regarding any noticed trends with insurance companies</li>
<li>Verify insurance carriers are listed in the company’s database system, if not request the new carrier is entered</li>
<li>Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process.</li>
<li>Meet quality assurance requirements and other key performance metrics</li>
<li>Facilitate resolution on customer complaints and problem solving</li>
<li>Pays attention to detail and has great organizational skills</li>
<li>Actively listens to patients and handle stressful situations with compassion and empathy</li>
<li>Flexible with the actual work and the hours of operation</li>
<li>Utilize company provided tools to maintain quality. Some tools may include but are not limited to Authorization Guidelines, Insurance Guidelines, Fee Schedules, NPI (National Provider Identifier), PECOS (the Medicare Provider Enrollment, Chain, and Ownership System) and “How-To” documents</li>
<li>Develop and maintain working knowledge of current HME products and services offered by the company.</li>
<li>Maintain patient confidentiality and function within the guidelines of HIPAA.</li>
<li>Completes assigned compliance training and other educational programs as required.</li>
<li>Maintains compliant with ActivStyle’s Compliance Program.</li>
<li>Assist operations with on-call responsibilities as needed during non-business hours in accordance with company policy.</li>
<li>Depending on the geographic territory and size of the branch location, may require assisting operations with deliveries.</li>
<li>Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling.</li>
<li>Perform other related duties as assigned.</li>
</ul>
Competency, Skills and Abilities:
<ul>
<li>Excellent customer service skills</li>
<li>Analytical and problem-solving skills with attention to detail</li>
<li>Decision Making</li>
<li>Excellent ability to communicate both verbally and in writing</li>
<li>Ability to prioritize and manage multiple tasks</li>
<li>Proficient computer skills and knowledge of Microsoft Office</li>
<li>General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.</li>
<li>Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team.</li>
<li>Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.</li>
<li>Ability to work independently as well as follow detailed directives</li>
<li>Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction</li>
<li>Computer skills including knowledge of Microsoft Office applications</li>
</ul>
Education and Experience Requirements:
<ul>
<li>
<ul>
<li>High School Diploma or equivalent required &amp; One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.</li>
</ul>
or: 
<ul>
<li>Associate's degree in a field of study related to patient healthcare.</li>
</ul>
<ul>
<li>Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.</li>
<li>Exact job experience is considered any of the above tasks in a Medicare certified HME, Diabetic, Pharmacy, or home medical supplies environment that routinely bills insurance.</li>
</ul>
</li>
</ul>
Physical Demands and Work Environment:
<ul>
<li>Work environment may be stressful at times, as overall office activities and work levels fluctuate</li>
<li>Must be able to bend, stoop, stretch, stand, and sit for extended periods of time</li>
<li>Subject to long periods of sitting and exposure to computer screen</li>
<li>Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use</li>
<li> Must be able to lift 5 to 10 pounds periodically as needed.</li>
<li> Excellent ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.</li>
<li> Mental alertness to perform the essential functions of position.</li>
<li> May be exposed to angry or irate customers or patients</li>
<li> May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogen.</li>
</ul>
Amazing Benefits At A Glance:
<ul>
<li>Team Driven and Values Based Culture</li>
<li>Medical, Dental, and Vision Benefits</li>
<li>Paid Time Off (PTO), Holiday Pay, Sick and Safe Time for Applicable States</li>
<li>Employee Assistance Program</li>
<li>Career Growth Opportunities</li>
<li>401(k) and Generous Employer Match Opportunity</li>
<li>The pay range for this position is $20 -23/hour.</li>
</ul>
At ActivStyle we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our team and our community. We are proud to be an equal opportunity workplace and an affirmative action employer. This employer participates in E-Verify. Following acceptance of any job offer, at the start of employment the employer will provide the federal government Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify is unable to verify your eligibility for employment this employer will provide written instructions to provide an opportunity to contact the appropriate agencies and resolve the discrepancy prior to taking any action against continued employment.

<h3>Job Description</h3>
Job Description
Are you passionate about providing exceptional customer service and resolving inquiries? Are you someone who thrives in a fast-paced, dynamic environment? If so, we have an exciting opportunity for you to join our team as a Customer Service Specialist at SportRX! As a Customer Service Specialist, you will have the chance to directly impact our customers' experience by assisting them with their questions, concerns, and orders. You will be the voice of SportRX, ensuring that our customers receive the highest level of service and support.
This position requires strong communication skills, both written and verbal, as well as the ability to multi-task and problem-solve efficiently. Joining our team means being part of a company that values its employees and their growth. We offer competitive pay and a supportive work environment where you will have the opportunity to develop your skills. If you are excited about providing exceptional customer service and working in a dynamic, customer-centric company, apply today! You will be offered great benefits such as Medical, Dental, 401(k), Life Insurance, Paid Time Off, Snack/Drink Room, and Employee Discounts. Don't miss out on this exciting opportunity to be a part of our dedicated team and make a difference in the lives of our customers!
Apply now!
Make a difference as a Customer Service Specialist
As a Customer Service Specialist at SportRX, your day-to-day responsibilities will include handling inbound inquiries via phone, email, and live chat. You will be responsible for providing accurate and timely information, resolving customer issues, and ensuring a positive customer experience. You will collaborate with cross-functional teams to address customer concerns, escalate complex issues, and follow up on resolutions. Attention to detail is key as you will be updating customer records and maintaining accurate documentation of interactions. You will also be responsible for staying updated on product knowledge, industry trends, and company policies to better assist customers and provide informed recommendations.
As a trusted advisor, you will actively listen to customers, empathize with their concerns, and provide effective solutions. In this role, you will have the opportunity to showcase your strong communication and problem-solving skills while delivering top-notch service to our valued customers. If you are ready to take on this exciting challenge and make a difference in the lives of our customers, we can't wait to hear from you! Apply now!
Requirements for this Customer Service Specialist job
To excel as a Customer Service Specialist at SportRX, you will need a combination of key skills and proficiencies. First and foremost, exceptional communication skills are essential, both written and verbal. You must be able to effectively convey information, actively listen to customers, and respond in a clear and concise manner. Strong problem-solving abilities are crucial for quickly and efficiently resolving customer issues.
You should be able to think critically, analyze situations, and provide creative solutions while maintaining a customer-centric focus. Attention to detail is vital in accurately documenting customer interactions, updating records, and following established procedures. Proficiency in using customer service software and tools is preferred. Familiarity with CRM systems, helpdesk software, and live chat platforms will enable you to efficiently handle customer inquiries and navigate customer data.
A customer-centric mindset and a genuine desire to help others are traits that will contribute to your success in this role. If you possess these skills and are passionate about delivering exceptional customer service, we invite you to apply now! Join our team and become a part of our customer-focused mission!
Connect with our team today!
If you have these qualities and meet the basic job requirements, we'd love to have you on our team. Apply now using our online application!

<h3>Job Description</h3>
Job Description
Customer Service Specialist
 
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for four decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 190+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee, Alabama and Oklahoma.
 
We offer a complete benefits package including Medical &amp; Dental, 401(k) retirement plan, paid vacations, sick days, holidays, tuition reimbursement, direct deposit, short &amp; long term disability, and much more. If you are looking for a career and want to work for a GREAT COMPANY, we would love to speak with you!
Please email your resume TODAY!!
 
Job responsibilities
Answering incoming customer calls in a courteous &amp; professional manner; resolving customer inquiries, requests, billing questions, and scheduling service; as well as welcoming prospective new customers interested in learning about our services. There is also a high volume of outbound calls to ensure customer satisfaction, confirm service appointments, and collect overdue payments. Additional responsibilities may expand to include daily reporting; updating customer account information; accounts payable; human resource paperwork; payroll processing; etc.
 
Requirements
· High School Diploma or GED at a minimum
· Previous experience with customer service on the phone
· Strong problem solving skills
· Excellent computer, typing, and 10-key skills
· Time management talent and a sense of urgency
· Background checks will be completed on all candidates considered for hire.
 
Massey Services is an Equal Opportunity Employer and Drug Free Workplace
Company DescriptionBased in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for 4 decades. 
<h3>Company Description</h3>
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for 4 decades.

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