field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

state

<h3>Job Description</h3>
Job Description
Overview: The Customer Care Agent 1 primary responsibility is to handle incoming calls, which will be primarily working with the senior and disabled community by arranging transportation. The Customer Care Agent 1 will be required to provide a compliant level of service to all customers as well as employees 365 days a year. General Duties:
<ul>
<li>Maintain complete knowledge of and comply with all departmental policies and procedures.</li>
<li>Answer inbound calls professionally.</li>
<li>Process transportation requests, changes, cancellations, and group trips received by telephone, fax, email, mail and internally using the current scheduling software.</li>
<li>Complete call logs.</li>
<li>Provide customers with service information and respond to customer inquiries accurately.</li>
<li>Review Microsoft Access database and DRTS software to determine customer’s eligibility.</li>
<li>Coordinate with other units, including Program Eligibility and Regulatory Compliance (PERC), Scheduling, and Control Center Departments to ensure the accuracy of customer and travel information.</li>
<li>Provide Paratransit and accessible fixed-route service information; assist customers with conditional eligibility with alternative travel (Feeder). (A conditional eligible customer is one who is qualified for paratransit service when certain conditions (ex. environmental or architectural barriers) prevent use of accessible fixed-route service.)</li>
<li>Route calls to appropriate resource.</li>
<li>Follow-up customer calls where necessary.</li>
<li>Recognize, document, and inform the supervisor regarding the trends in internal and external customer calls.</li>
<li>Provide feedback regularly on the effectiveness and soundness of policies and procedures of the Reservations Department.</li>
<li>Assist in the training process by cross training and side by side training of new hires.</li>
<li>Clerical duties which include faxing, filing, emailing, processing, and copying paperwork.</li>
<li>Other duties as assigned.</li>
</ul>
Key Competencies:
<ul>
<li>Professionalism</li>
<li>Punctuality</li>
<li>Excellent verbal and written communication skills</li>
<li>Listening skills</li>
<li>Excellent data entry skills</li>
<li>Spelling</li>
<li>Problem solving and analysis</li>
<li>Interpersonal skills</li>
<li>Organizational skills</li>
<li>Attention to detail</li>
<li>Initiative</li>
</ul>
<ul>
<li>Judgment</li>
<li>Adaptability</li>
<li>Teamwork</li>
<li>Maintain confidentiality</li>
</ul>
 Educations and Qualifications:
<ul>
<li>High school diploma from an accredited institution</li>
<li>Past work experience in call center activities preferred</li>
<li>Must be able to work weekends, holidays, split days, etc.</li>
</ul>

Call Center Representative

<h3>Job Description</h3>
Job Description
POSITION TITLE: CALL CENTER REPRESENTATIVE-DENTAL 
FLSA: NON-EXEMPT
 
Duties/Responsibilities:
<ul>
<li>Handle inbound and outbound calls, emails, and chats to address customer inquiries, concerns, and requests.</li>
<li>Assist clients with information about products, services, appointments, or other inquiries based on company guidelines.</li>
<li>Identify patients' needs and offer relevant solutions or alternatives, ensuring a positive experience. </li>
<li>Deliver exceptional customer service by resolving issues effectively and ensuring a positive experience for each interaction.</li>
<li>Resolve basic to complex issues independently or escalate to a supervisor when necessary.</li>
<li>Document all patients' interactions accurately in the EMR system for future reference and follow-up.</li>
<li>Handle sensitive information with discretion, adhering to data privacy guidelines.</li>
<li>Update patients' information and maintain accurate records in the database.</li>
<li>Participate in regular team meetings, training sessions, and performance reviews, in-person.</li>
<li>Perform additional tasks as needed to support the centers. </li>
</ul>
 Required Skills/Abilities: 
<ul>
<li>Excellent verbal and written communication skills. </li>
<li>Excellent interpersonal and customer service skills.</li>
<li>Excellent organizational skills and attention to detail.</li>
<li>Must be able to effectively manage workflow and maintain high-quality standards in environments where staffing levels may be below ideal, demonstrating the ability to prioritize tasks and collaborate with the team under pressure.</li>
<li>Ability to perform precise manipulations through the regular use of office equipment, including computers, copy machines, fax machines, telephones, calculators, and more.</li>
<li>Excellent time management skills with a proven ability to meet deadlines.</li>
<li>Ability to prioritize tasks and to delegate them when appropriate.</li>
<li>Ability to function well in a high-paced and at times stressful environment.</li>
<li>Proficient with Microsoft Office Suite, Electronic Medical Records (EMR) and related software.</li>
</ul>
 
Education and Experience:
<ul>
<li>High School diploma or equivalent is required.</li>
<li>At least two years in dental-related experience is needed. </li>
</ul>
 Physical Requirements: 
<ul>
<li>Prolonged periods of sitting at a desk and working on a computer.</li>
<li>Must be able to lift up to 15 pounds at times.</li>
<li>Must be able to travel to various center locations as required.</li>
</ul>
 Job Posted by ApplicantPro

<h3>Job Description</h3>
Job DescriptionCompany Description 
About Us
At Next Coms Talk, we specialize in delivering clear, effective, and professional communication solutions to help businesses connect with their audiences. With a strong foundation in customer interaction and internal messaging strategies, we are committed to excellence, innovation, and the personal growth of every member of our team.
Job Description 
Job Description We are seeking a motivated and detail-oriented Call Center Representative to join our growing team in Boston. In this role, you will serve as the first point of contact for customers, providing support, answering inquiries, and resolving issues in a professional and efficient manner.
Responsibilities
<ul>
<li>
Handle incoming and outgoing calls in a courteous and professional manner
</li>
<li>
Provide accurate information about products and services
</li>
<li>
Resolve customer issues efficiently and escalate when necessary
</li>
<li>
Maintain detailed records of customer interactions using internal systems
</li>
<li>
Meet daily and weekly performance targets
</li>
<li>
Collaborate with team members and supervisors to improve service delivery
</li>
</ul>
Qualifications 
Qualifications
<ul>
<li>
High school diploma or equivalent; additional education is a plus
</li>
<li>
Excellent verbal and written communication skills
</li>
<li>
Strong problem-solving and multitasking abilities
</li>
<li>
Ability to remain calm under pressure
</li>
<li>
Previous call center or customer service experience is preferred
</li>
</ul>
 Additional Information 
Benefits
<ul>
<li>
Competitive salary package
</li>
<li>
Opportunities for career advancement
</li>
<li>
On-the-job training and skill development
</li>
<li>
Supportive team environment
</li>
<li>
Full-time, stable employment
</li>
</ul>

<h3>Job Description</h3>
Job Description
Call Center Representative Description: 
 
Citizens Bank Minnesota, Main Office, is looking for a high performing individual who loves being on the cutting edge of technology to join our Citizens Connection team. Duties include offering superior and consistent customer service to our clients via telephone and electronic communications, as well as processing and monitoring in areas of online banking, debit cards, fraud and more. We are looking for an upbeat, positive candidate who excels in a team environment and is able to adapt effortlessly to change in the ever-evolving world of technology. If you are self-motivated and would enjoy working in a fast-paced environment, this is the job for you. 
 
Call Center Representative Job Responsibilities: 
<ul>
<li>Provide first call resolution for incoming calls or direct to appropriate personnel.</li>
<li>Provide superior and consistent customer service to customers via the telephone and electronic communication.</li>
<li>Responsible for debit card processing and fraud monitoring.</li>
<li>Responsible for online banking support.</li>
<li>Responsible for assistance with client account maintenance. </li>
<li>Enroll and review mobile deposits.</li>
<li>Provide customer support for various mobile banking apps.</li>
<li>Electronic document filing and maintenance. </li>
</ul>
Call Center Representative Benefits: 
<ul>
<li>2025 Employee Benefit Summary - <a href="http://www.citizensmn.bank/assets/files/GgoSJQKy" target="_blank">www.citizensmn.bank/assets/files/GgoSJQKy</a>\</li>
<li>Comprehensive Benefits package including health, dental, vision, and life insurance</li>
<li>Short- and Long-Term Disability</li>
<li>401k Plan </li>
<li>Paid Time Off</li>
</ul>
 
Citizens is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation and related medical conditions), mental or physical disability, and veteran status or any other classifications protected by federal, state or local law.
 
 
Call Center Representative Desired Qualifications:
<ul>
<li>High School diploma or equivalent </li>
<li>Banking Experience</li>
<li>Customer Service / Call Center Experience </li>
<li>Effective communication both oral and written</li>
<li>Ability to excel in a fast-paced team environment</li>
<li>Multi-Tasking and attention to detail</li>
<li>Positivity &amp; patience</li>
<li>Time management skills</li>
<li>Proficiency in Word and Excel</li>
</ul>
 
PIa24a39735422-25405-37462406

<h3>Job Description</h3>
Job DescriptionCompany Description 
We recruit, train, and manage&nbsp;customer service representatives to represent global brands&nbsp;in customer care, technical support, and&nbsp;sales. Our&nbsp;reps provide professional customer care services through various integrated platforms that adapt to any client workspace.&nbsp; Our cloud-based technology ensures consistent representation of branding efforts around the world.
Job Description 
We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/service information, and resolve any emerging problems our customer accounts might face accurately and efficiently. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigating if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Responsibilities
Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the proper methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers.
Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the proper methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers.
Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication; Provide accurate, valid, and complete information by using the right methods/tools; Meet personal/customer service team sales targets and call handling quotas; Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution; Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage customers.
Keep records of customer interactions, process customer accounts, and file documents. Follow communication procedures, guidelines, and policies. Take the extra mile to engage customers.
Qualifications 
<ul>
<li>Excellent customer service abilities</li>
<li>Track record of over-achieving quota</li>
<li>Good phone etiquette and communication skills</li>
<li>Familiarity with CRM systems and practices</li>
<li>Customer orientation and ability to adapt/respond to different types of characters</li>
<li>Excellent communication and presentation skills</li>
<li>Ability to multi-task, prioritize, and manage time effectively</li>
<li>Proficient in English</li>
<li>Strong data entry skills</li>
<li>Computer skills</li>
<li>Experience with outbound calling</li>
<li>Analytical skills</li>
<li>Multilingual or bilingual proficiency is a plus</li>
<li>Sales and upselling experience preferred</li>
<li>Spanish language proficiency is advantageous</li>
<li>At least 18 years old</li>
<li>High school diploma or GED</li>
<li>Authorized to work in the United States</li>
<li>US resident (any state except CA, CO, CT, MA, MD, NY, OR, WA, or WI)</li>
</ul>
 Additional Information 
<ul>
<li>Paid Training</li>
<li>Paid Time Off</li>
<li>Flexible Schedule</li>
<li>Telehealth Care Plan</li>
<li>Training &amp; Development</li>
<li>Advancement Opportunities</li>
<li>All your information will be kept confidential according to EEO guidelines.</li>
</ul>

<h3>Job Description</h3>
Job Description
Overview
Call Center Representative
 Customer Service | Business Development
Since opening our doors in 1993, Cellular Sales has differentiated itself from all others in the wireless industry by providing a concierge level customer experience both during and after the sale. Our more than 7000 team members operate over 770 retail locations in 32 states offering a premium level of customer service. Throughout our continued growth, we’ve remained committed to empowering our customers and our team to achieve their personal and professional goals.
Cellular Sales is not only an incredible opportunity, we also specialize in developing less experienced individuals wanting to achieve a new level of professional success. If you have a proven record of success, a strong work ethic and are looking for a career-defining opportunity, apply now to join our award winning team!
JOB DESCRIPTION
$17- $20 per hour depending on experience and skill level.
Summary/Objective Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. 
Essential Functions
<ol>
<li>Follow up on distributed leads</li>
<li>Generate store traffic and contribute to the markets success</li>
<li>Handle customer inquiries both by phone and text</li>
<li>Support sales force by generating sales leads</li>
<li>Follow communication scripts when handing different topics</li>
<li>Research required information using available resources</li>
<li>Provide customers with product and service information</li>
<li>Candidates should be able to take feedback and criticism to improve productivity and character</li>
</ol>
Competencies 
<ol>
<li>Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.</li>
<li>Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.</li>
<li>Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.</li>
<li>Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.</li>
</ol>
Supervisory Responsibility This position has no supervisory responsibilities.
Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work This is a full-time position.
Travel No travel is expected for this position.
Required Education and Experience
<ol>
<li>High School diploma or GED</li>
</ol>
Preferred Education and Experience
<ol>
<li>Previous office experience</li>
<li>Proficient in Microsoft Office</li>
<li>Knowledge of customer service principles and practices</li>
<li>Experience in a call center or customer service environment</li>
<li>Data entry and typing skills (including 10 key)</li>
</ol>
Essentials
<ul>
<li>Positive attitude</li>
<li>High school diploma or equivalent; college degree preferred</li>
<li>Minimum two years of related work experience</li>
<li>Effective communication skills</li>
<li>Interest and understanding of technology products and services</li>
<li>Business ownership mentality</li>
</ul>
Compensation
<ul>
<li>The highest in the wireless industry</li>
</ul>

<h3>Job Description</h3>
Job Description
Overview
Call Center Representative
 Customer Service | Business Development
Since opening our doors in 1993, Cellular Sales has differentiated itself from all others in the wireless industry by providing a concierge level customer experience both during and after the sale. Our more than 4,800 team members operate over 550 retail locations in 32 states offering a premium level of customer service. Throughout our continued growth, we’ve remained committed to empowering our customers and our team to achieve their personal and professional goals.
Cellular Sales is not only an incredible opportunity, we also specialize in developing less experienced individuals wanting to achieve a new level of professional success. If you have a proven record of success, a strong work ethic and are looking for a career-defining opportunity, apply now to join our award winning team!
JOB DESCRIPTION
Summary/Objective Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. 
Essential Functions
<ol>
<li>Follow up on distributed leads</li>
<li>Generate store traffic and contribute to the markets success</li>
<li>Handle customer inquiries both by phone and text</li>
<li>Support sales force by generating sales leads</li>
<li>Follow communication scripts when handing different topics</li>
<li>Research required information using available resources</li>
<li>Provide customers with product and service information</li>
<li>Candidates should be able to take feedback and criticism to improve productivity and character</li>
</ol>
Competencies 
<ol>
<li>Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.</li>
<li>Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.</li>
<li>Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.</li>
<li>Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.</li>
</ol>
Supervisory Responsibility This position has no supervisory responsibilities.
Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work This is a full-time position.
Travel No travel is expected for this position.
Required Education and Experience
<ol>
<li>High School diploma or GED</li>
</ol>
Preferred Education and Experience
<ol>
<li>Previous office experience</li>
<li>Proficient in Microsoft Office</li>
<li>Knowledge of customer service principles and practices</li>
<li>Experience in a call center or customer service environment</li>
<li>Data entry and typing skills (including 10 key)</li>
</ol>
Essentials
<ul>
<li>Positive attitude</li>
<li>High school diploma or equivalent; college degree preferred</li>
<li>Minimum two years of related work experience</li>
<li>Effective communication skills</li>
<li>Interest and understanding of technology products and services</li>
<li>Business ownership mentality</li>
</ul>
Compensation
<ul>
<li>The highest in the wireless industry</li>
</ul>

<h3>Job Description</h3>
Job Description
Overview
Call Center Representative
 Customer Service | Business Development
Job OverviewThe Contact Center Representative will provide ongoing support to our sales force by conducting research, preparing reports, and handling information requests. Assist in several areas to maintain functioning work processes. Communicate and work with multiple areas of the organization including Sales Consultants, customers, and leadership. Flexible to support changing priorities and needs.About UsAt Cellular Sales, we believe our most important customers are those working on our team. That's why we are intentional about building a family- like culture, offer a competitive compensation package, defined career path, and an industry leading training and development program. We can't expect our people to provide their customers with an unparalleled experience if we don't provide the same for them. We are now the recognized market leader in mobile technology consulting and are relentless in our pursuit to set the bar even higher. Collaboration, innovation, and blazing trails is what we do. Winning is the result. Our people are the secret ingredient for our sustained success. We don't just want to hire people that need a job, we want people that desire to be a part of creating something that will having a lasting impact. In this role you will· Accept, resolve and/or escalate customer calls and/or manage the documentation and follow up processes.· Accept, resolve and/or appropriately escalate Sales Representatives issues/complaints.· Coordinate and supply necessary documentation within online reporting trackers as needed.· Utilize internal systems to access and research customer accounts and history.· Confer with customers by telephone to provide information about products or services.· Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as follow up actions taken.· Consistently follow up to ensure that appropriate changes were made/actions were taken to resolve customers' problems.What we would like to see from you· Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization.· Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service.· Oral Communication: Shaping and expressing ideas and information in an effective manner.· Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.· Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics.· Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.Required Education and Experience· High School diploma or equivalent required.Preferred Education and Experience· Proficiency in Excel highly preferred. Additional Eligibility Qualifications (Knowledge, Skills, Abilities)SkillsActive Listening — Giving full attention to what others say, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Service Orientation — Actively looking for ways to help people.Coordination — Adjusting actions in relation to others' actions.Time Management — Managing one's own time.Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.Monitoring — Monitoring/Assessing performance of oneself to make improvements or take corrective action.Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.AbilitiesDeductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to the job. Able to learn and work fluidly in new systems as the job demands.Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work. Able to discern time sensitive situations and act accordingly.Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.Importance of Being Exact and Accurate — The ability to be very exact or highly accurate in performing daily duties.AAP/EEO StatementReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Classification &amp; BenefitsThe classification is Non-Exempt. Your pay will be based on your skills and experience — talk with your Talent Acquisition Partner to learn more! Cellular Sales offers the following benefits: medical, dental, vision, 401(k), sick days, short-term disability, long-term disability, flexible savings accounts, paid holidays, and life insurance.Compensation1400 calls for monthly goal = $60043 appts = $1,45033 appts = $90024 appts = $45050% comms from appts made = About $300Hourly Rate = $10.8840 Hours per week/ 10am-6pmAbout $1600 in Hourly payTotal = $3,950 HighTotal = $2,950 LowIn Office/Not RemoteOther benefitsMonthly Sales Contests up to $500 bonus on top of commission, fun team selling environment/office space.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

<h3>Job Description</h3>
Job Description
Overview
Call Center Representative
 Customer Service | Business Development
Cellular Sales is Growing!
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We’re Verizon’s premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We’re always expanding and looking for smart, driven, positive people to join our team of 7,000+.
JOB DESCRIPTION
Summary/Objective Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. 
Essential Functions
<ol>
<li>Follow up on distributed leads</li>
<li>Generate store traffic and contribute to the markets success</li>
<li>Handle customer inquiries both by phone and text</li>
<li>Support sales force by generating sales leads</li>
<li>Follow communication scripts when handing different topics</li>
<li>Research required information using available resources</li>
<li>Provide customers with product and service information</li>
<li>Candidates should be able to take feedback and criticism to improve productivity and character</li>
</ol>
Competencies 
<ol>
<li>Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.</li>
<li>Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.</li>
<li>Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.</li>
<li>Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.</li>
</ol>
Supervisory Responsibility This position has no supervisory responsibilities.
Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position.
Travel
No travel is expected for this position.
Required Education and Experience
<ol>
<li>High School diploma or GED</li>
</ol>
Preferred Education and Experience
<ol>
<li>Previous office experience</li>
<li>Proficient in Microsoft Office</li>
<li>Knowledge of customer service principles and practices</li>
<li>Experience in a call center or customer service environment</li>
<li>Data entry and typing skills (including 10 key)</li>
</ol>
Essentials
<ul>
<li>Positive attitude</li>
<li>High school diploma or equivalent; college degree preferred</li>
<li>Minimum two years of related work experience</li>
<li>Effective communication skills</li>
<li>Interest and understanding of technology products and services</li>
<li>Business ownership mentality</li>
</ul>
Compensation
<ul>
<li>The highest in the wireless industry</li>
</ul>

4,288 Call Center Representative Jobs