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<h3>Job Description</h3>
Job Description
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
<ul>
<li>Acts as primary liaison with customer in solving problems related to the application process and service.</li>
<li>Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process.</li>
<li>Educates and informs the customer by telephone, written correspondence and/or the claims system about the documentation required to process a claim, required time frames, payment information and claim status.</li>
<li>Enters verbal and written application information that meets both the internal and external customer's requirements accurately into the claims management system.</li>
<li>Assigns new claims to the appropriate claims handler.</li>
<li>Directs customer calls to the correct person at all locations.</li>
<li>Participates in and maintains a quality service culture within the Customer Service Team.</li>
<li>Attendance during scheduled work hours is required.</li>
<li>Contract position.</li>
</ul>
 ADDITIONAL FUNCTIONS and RESPONSIBILITIES
<ul>
<li>Performs other duties as assigned.</li>
<li>Supports the organization's quality program(s).</li>
<li>Remote after 3 day in-person training.</li>
<li>Contract position</li>
</ul>
Qualifications:
<ul>
<li>English Speaking.</li>
<li>Education &amp; Licensing High school diploma or GED required.</li>
<li>Experience One (1) year customer service experience or equivalent combination of education and experience preferred. Experience in an inbound call center preferred.</li>
<li>Skills &amp; Knowledge Knowledgeable in disability plan eligibility, coverage and benefits.</li>
<li>Good customer service skills.</li>
<li>Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office product.</li>
<li>Strong organizational skills.</li>
<li>Good interpersonal skills.</li>
<li>Home WIFI</li>
<li>Ability to work in a team environment.</li>
<li>Ability to meet or exceed Performance Competencies.</li>
</ul>
Company DescriptionAbout BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer. 
<h3>Company Description</h3>
About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

Call Center Representative

<h3>Job Description</h3>
Job Description
The Customer Care Expert (CCE) is responsible for delivering personalized service to the customer throughout the life of the loan to solve customer inquiries and manage the customer relationship throughout the default process in a call center environment. In this role, this person will act as the communication liaison to ultimately resolve the customer's inquiry and/or delinquency.
Shift being filled: Monday to Friday, 9:00 AM to 6:00 PM
Opportunity to work remotely
Principal Duties:
<ul>
<li>Handle customer calls efficiently and effectively, while providing exceptional customer service</li>
<li>Accurately and promptly execute transactions, such as billing inquiries and account changes.</li>
<li>Identify customer needs through in-depth probing. Solve customer problems using swift, sound judgments based on the facts of each situation.</li>
<li>Resolve account delinquency by collecting past due payments as needed</li>
<li>Communicate loss mitigation options and decisions to customers</li>
<li>Inbound and outbound calling</li>
</ul>
Specifications:
<ul>
<li>Strong interpersonal skills: professional, courteous, empathetic, level-headed, composed.</li>
<li>Excellent customer service and or sales skills. Loss Mitigation and or Customer Service experience is preferred</li>
<li>Basic computing skills, including mouse &amp; keyboard usage, launching programs, windows navigation.</li>
<li>Proven ability to handle stressful situations and effectively manage a high volume workload. Willing to work in a call center environment with heavy telephone customer interaction.</li>
</ul>
Company DescriptionSelect Portfolio Servicing, Inc. (SPS) is an industry leading mortgage servicer. Founded in 1989, SPS is headquartered in Salt Lake City, Utah with an office in Jacksonville, Florida. At SPS, our on-going mission is to provide servicing solutions that exceed expectations. To this end, we work closely with our customers to understand their unique situations and provide the right solutions for their individual circumstances. 
<h3>Company Description</h3>
Select Portfolio Servicing, Inc. (SPS) is an industry leading mortgage servicer. Founded in 1989, SPS is headquartered in Salt Lake City, Utah with an office in Jacksonville, Florida. At SPS, our on-going mission is to provide servicing solutions that exceed expectations. To this end, we work closely with our customers to understand their unique situations and provide the right solutions for their individual circumstances.

<h3>Job Description</h3>
Job Description
Call Center Representative: Full Time $16-$22 Hourly Non-Exempt
Do you have great customer service experience and skills? Are you computer savvy? Are you ready to start a meaningful career? Join us at Apex Skin, where you can be a part of a great team transforming lives through healthy skin! Apex Skin Call Center Representatives are responsible for answering incoming phone calls, collecting patient information, scheduling appointments, and keeping records. The ideal candidate can work as a team member, is well-organized with attention to detail, and is personable. We have full-time and part-time positions available. This position is fully remote in Ohio.
 Qualifications
<ul>
<li>Strong Customer Service Skills</li>
<li>Experience with Medical scheduling software preferred</li>
<li>Experience working in a Call Center preferred</li>
<li>One year’s experience in medical insurance coding or record-keeping preferred</li>
</ul>
 Essential Functions
<ul>
<li>Complete and accurate appointment scheduling, pre-registration, eligibility screening, insurance verification, pre-authorization, and taking payments</li>
<li>Obtain, record, and update PHI and financial information accurately.</li>
<li>Verify insurance using Optum/Availity/EMR IE verification process.</li>
<li>May be required to travel to other locations due to staffing needs.</li>
<li>Receive inbound phone calls for clinic appointments from patients</li>
<li>Transmit correspondence or medical records appropriately</li>
</ul>
 Physical Requirements
<ul>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.</li>
<li>Prolonged periods of sitting and viewing computer screens</li>
<li>Required to lift moderate weights (10-15 pounds)</li>
<li>Vision abilities including distance vision, and the ability to adjust and focus.</li>
<li>Frequent speaking and hearing.</li>
</ul>
 Remote Requirements
<ul>
<li>CC and phone will be supplied by the company for use during employment</li>
<li>Must have high-speed Wi-Fi or wired ethernet connection.</li>
<li>Designated workspace that is quiet and distraction-free during your work shift</li>
</ul>

Who we Are…..We are Apex Skin. Our goal is to provide the highest quality dermatology and dermatologic surgery care to patients in Northeast Ohio in a prompt and compassionate manner. A strong commitment to delivering and exceptional patient experience, prompt access to care, including same day appointments and service and education to the community, are our core values.
What we Offer…..Apex Skin offers a comprehensive benefits plan that includes Paid Time Off, Paid Holidays, Medical, Dental, Vision, Life Insurance, Short Term Disability and a 401(K) plan with an employer match. We also offer Accidental Insurance, Derm Service Discounts and Lifestyle Benefits such as discounts to sporting events, movies, theme parks, travel &amp; more.
 Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

CALL CENTER REPRESENTATIVE

<h3>Job Description</h3>
Job DescriptionDescription:
Looking for a career that ignites your passion, challenges your skills, and rewards your efforts? Your search ends here, at Matrix - where we offer Technical Support Reps an exciting opportunity to join our dynamic team. As a valued member, you will enjoy flexibility, a regular schedule, and competitive pay with the potential for bonuses.
 
As one of the biggest brands in fitness, Matrix takes pride in providing unparalleled customer service to our clients. You will be at the forefront of this mission, taking calls and providing technical support to ensure our customers receive the highest level of care.
 
Our dedication to excellence has earned us a reputation as a leader in fitness and wellness, and we are seeking individuals who share our passion for customer service. By joining our team, you will become a part of Forbes 2021 Best Places to Work in the World, an elite group of companies committed to creating a positive and supportive work environment.
 
Don't miss this opportunity to elevate your career and join the Matrix family. Apply now and let's make a positive impact together!
 
Hours: 8am-5pm Monday-Friday, no nights or weekends!
Pay: $18.00 per hour with potential for bonuses
Location: Cottage Grove, WI-This will be 100% onsite.
 
Position Overview:
Under the direction of the Technical Support Supervisor, the Technical Support Agent handles a high volume of customer contacts through phone, email, and chat. Agents perform technical troubleshooting and a variety of customer technical support duties in accordance with company policies and procedures. This is a non-supervisory position.
 
Responsibilities:
Provide Outstanding Service to Dealers, Consumers, and Service Providers:
· Maintain good attendance and adherence to schedule.
· Answer and respond to a high volume of phone calls, emails, and chat contacts from customers in need of technical support.
· Support multiple queues.
· Follow posted protocols and diagnostics to help troubleshoot and resolve problems in a cost-effective way.
· Create parts orders; dispatch service technicians; collect billing information.
· Document and maintain comprehensive customer case records.
· Efficiently utilize tools and resources
· Achieve and maintain posted KPIs including but not limited to contacts, order accuracy, availability, and quality.
· Promote a positive and collaborative team atmosphere with co-workers.
· Build and maintain working knowledge of products.
· Complete all required training and ongoing education.
· Other duties as assigned
 
Requirements:
Education:
· Minimum high school diploma or equivalent required
 
Experience:
· Demonstrated customer service experience required
· Minimum of 1 year call center experience preferred
 
Other Requirements:
· Working knowledge and experience with Microsoft Office suite or comparable software
· Excellent written and verbal communication skills
· Think critically to analyze and solve problems
 
Benefits:
We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:
· Health &amp; Dental Insurance
· Company paid Life Insurance
· 401(k)
· Paid Time Off benefits
· Free access to our state-of-the-art onsite workout facility
· Product discounts
· Wellness programs
· Free Yoga and workout classes
· Opportunities to earn more PTO
 
 
EOE/M/W/Vet/Disability #ZR

<h3>Job Description</h3>
Job Description
Job Purpose
Chinatown Service Center (CSC) is a multi-service, community health center, which provides compassionate, multi-lingual and culturally sensitive care to the communities of Chinatown, San Gabriel Valley and beyond. Our mission is to provide outstanding services and advocacy that promote better quality of life and equal opportunity for immigrants and other communities. CSC’s Call Center I role is a key role in the experience our patients receive by being available to respond to inquiries and direct calls to the appropriate parties. The Call Center I will help maintain a smooth patient flow through communication between patient, provider, Medical Assistant (MA) and other clinic support staff, while performing other duties as needed (i.e., ensuring proper eligibility of insurance coverage).
The Call Center I representative reports to the Patient Experience Manager. Job location is in Los Angeles, CA in LA Chinatown.
Duties and Responsibilities
<ul>
<li>Handle a high volume of inbound calls from patients, insurance companies, and other medical facilities in a timely and professional manner (roughly 60+ calls per day)</li>
<li>Ability to understand medical records and send to medical facilities as needed</li>
<li>Provide exceptional communication, critical thinking, and investigative skills to accurately assess a caller’s needs and efficiently route the inquiry to the appropriate personnel/channel</li>
<li>Determine the urgency and nature of patient calls and direct to the appropriate department as needed </li>
<li>Provide excellent internal and external customer service</li>
<li>Perform administrative tasks such as creating, managing, and scheduling appointments</li>
<li>Coordinate communication utilizing a variety of tools (i.e., email, EMR, Teams, etc.) with colleagues and care teams</li>
<li>Verify patient’s appointment on CSC’s electronic medical record (EMR), Nextgen, and accurately obtain patient information, verify insurance coverage, and prepare encounter</li>
<li>Check and correct any additional system alerts in Nextgen</li>
<li>Participate in quality improvement projects</li>
<li>Ability to speak clearly, distinctly, and pleasantly on the telephone encounters while maintaining professionalism</li>
<li>Assist with cancellation and rescheduling of appointments</li>
<li>Ensure complete and accurate data entry during the telephone patient registration process</li>
<li>Provide general information (i.e., directions, scope of services, available programs) to patients and/or potential clients</li>
<li>Forward patient concerns and feedback to appropriate personnel within the Community Health Center for resolution and optimization of clinic efficiency</li>
<li>Comply with HIPAA/HITECH/OSHA and CMS regulations</li>
</ul>
Qualifications
<ul>
<li>High School Diploma or GED preferred</li>
<li>Previous experience in a customer service, retail, or call center environment preferred</li>
<li>Proficiency in written and verbal English and targeted language</li>
<li>Demonstrate a proactive attitude towards learning new software, tools, and office protocols as they are implemented</li>
<li>Ability to prioritize tasks, meet deadlines, and allocate time across multiple responsibilities</li>
<li>Bilingual in English and Spanish or Mandarin/Cantonese preferred</li>
</ul>
Physical Demands
<ul>
<li>Must be able to remain in a stationary position 50% of the time. Most duties for this role performed on a computer or phone within a cubicle setting</li>
<li>Ability to occasionally move about inside the office to access file cabinets, office machinery, etc.</li>
<li>Able to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.</li>
<li>Able to constantly position yourself to maintain files in file cabinets such as reaching with hands and arms, kneeling, crouching, etc.</li>
<li>The ability to communicate, detect, converse with, discern, convey, express oneself, and exchange information is crucial for this role.</li>
</ul>

<h3>Job Description</h3>
Job DescriptionOn Site Location: 2701 Village Lane Bossier City, LA 71112
 
Summary:
As a Call Center Representative, you will be responsible for handling a diverse range of member service calls in a prompt and courteous manner. You will address and resolve member inquiries and issues related to accounts, orders, payments, products, and services, ensuring a high level of satisfaction. This role includes actively cross-selling products and services to enhance member relationships. This is a high contact position that requires the ability to deal effectively with members by telephone, in writing and via Internet. This role involves managing approximately 25,000 incoming calls and over 35,000 transactions annually.
Job Requirements:
<ul>
<li>High school graduate or equivalent. </li>
<li>At least one year experience in customer service or call center required.</li>
<li>Strong communication skills with a professional and courteous demeanor.</li>
<li>Ability to handle high call volumes and multiple tasks simultaneously.</li>
<li>Basic understanding of financial services and products provided by the credit union.</li>
<li>Proficiency in using computer applications and learning new software systems. </li>
</ul>
All employment applications must be submitted electronically. As part of the hiring process, Barksdale Federal Credit Union conducts a comprehensive background check, drug screening and an online skill assessment prior to extending any offer of employment.
 
Benefits:
At Barksdale Federal Credit Union we care about our people — and that means offering more than just a paycheck. That’s why we offer a benefits package designed to support your whole life — at work and beyond. From health and wellness, time off, and professional growth, you’ll find the resources you need to feel confident, supported, and empowered every step of the way. Listed below is a synopsis of the benefits offered by BFCU for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
Health &amp; Wellness:
<ul>
<li>Medical, Dental &amp; Vision Insurance: Comprehensive coverage to keep you and your family healthy and confident.</li>
<li>24/7 Teledoc Health Access: Talk to board-certified physicians anytime via phone, app, or video.</li>
<li>Mental Health Support: Confidential support through our Employee Assistance Program (EAP) — available to you and your household.</li>
<li>Paid Life &amp; Long-Term Disability Insurance: Company-paid coverage for added peace of mind.</li>
<li>Wellness Programs: Fun challenges, rewards, and free virtual fitness classes to support your well-being year-round.</li>
</ul>
 
Time Off &amp; Balance
<ul>
<li>Generous Paid Time Off: 156 hours of PTO annually, plus enjoy 8 paid holidays to recharge and spend time with loved ones.</li>
<li>Volunteer Time &amp; Opportunities: Make a difference in your community — we make it easy to get involved. As well as we reward you for doing so!</li>
</ul>
 
Financial Benefits
<ul>
<li>401(k) with Company Match: Invest in your future with a competitive retirement plan and employer match.</li>
<li>Financial Wellness Tools: Free financial advising, free Barksdale Federal Credit Union membership, and education around money management.</li>
</ul>
 
Growth &amp; Recognition
<ul>
<li>Education Assistance Program: Get reimbursed for up to 90% of tuition costs, up to the maximum allowable — invest in your future without the financial stress.</li>
<li>Career Development: We offer in person and online training, certifications, leadership programs, and more to help you grow.</li>
<li>Employee Recognition &amp; Milestones: We also honor employees’ tenure milestones through our service anniversary program, celebrating their dedication to our mission.</li>
</ul>
NOTE: Please fill out all fields on the application. If it does not apply to you, enter in NA.

<h3>Job Description</h3>
Job Description
We are seeking a Call Center Representative to join the company, a premier supplier, in Des Moines, IA US 50319While working in this clean, and climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. Come work for a company that has been consistently recognized among the Best &amp; Brightest Companies to Work For. Immediate interviews are available, apply today!
Position Description 
<ul>
<li>Answering customer service calls.</li>
<li>The job duties include answering the customer service line, assisting customers with questions on their unemployment claim, taking statements, resetting passwords and submitting requests on customers' behalf by accessing IWD's database. Classroom and hands-on training will be provided for all candidates.</li>
<li>IWD receives approximately 3000 calls per week on average.</li>
<li>During the winter months, calls increase to 6500 calls per week</li>
</ul>
Skills Required 
<ul>
<li>Ability to communicate and record information accurately.</li>
<li>Ability to question others to determine specific needs.</li>
<li>Ability to deal with people patiently.</li>
<li>Ability to proofread and correct errors.</li>
<li>Receive and place telephone calls fill out and verify information on forms or records as well as proofread to verify that forms are completed properly.</li>
<li>Perform all duties as Customer Service Inbound I</li>
<li>Handle large accounts or more difficult issues.</li>
<li>Lead teach guide and/or motivate teams. First level problem resolution.</li>
<li>Will be on phones full time, all inbound calls</li>
<li>Needs to have strong call center experience</li>
</ul>
Experience Required 
<ul>
<li>6 months of call center experience</li>
</ul>
Education Required 
<ul>
<li>Highschool diploma or GED</li>
</ul>
- Load boxes onto pallets and load pallets onto trucks manually and with material handling aids
Company DescriptionWith almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best &amp; Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit <a href="http://www.acrocorp.com" target="_blank">www.acrocorp.com</a>. 
<h3>Company Description</h3>
With almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best &amp; Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit <a href="http://www.acrocorp.com" target="_blank">www.acrocorp.com</a>.

<h3>Job Description</h3>
Job Description
C+A Global is seeking a knowledgeable and dedicated Customer Service/ Call center representative to join our team. The ideal candidate will be a product expect, providing frontline technical and customer service support. This is a great opportunity to learn about our merchandise and assist customers. &nbsp;
Main Essential Duties and Functions of Job Position (but not limited to):
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handle inbound communications (phones, email, chat, messenger) to address consumer questions and resolve issues promptly and professionally.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Troubleshoot product issues and manage warranty claims and RA processes.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify opportunities to generate additional revenue through up-selling and marketing promotions.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Utilize multiple software platforms, including Navision for order entry and ZenDesk for customer support, to document orders and consumer interactions.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Organize and maintain all required records and documentation according to internal processes and procedures.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with shipping and production departments to ensure timely and efficient shipping or products.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist the Customer service manager with written documentation, response generation, and other knowledge- based materials as requested.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain a professional demeanor during all interactions with customers and co-workers.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide suggestions for departmental improvement.
Minimum Qualifications:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prior customer service experience, preferably in a call center environment
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Professional communication skills, both written and verbal
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to learn and retain technical product information
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to remain calm to excel in fast-paced environments
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Highly organized with good follow-through
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficient in MS Word, Excel, and Outlook
Physical Requirements:
<ul>
<li>Must be able to lift up to 20lbs, sit for extended periods, navigate stairs, and engage in activites that involve reaching, twisting, bending, stretching, climbing, walking and/or running.</li>
</ul>
Requirements:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Must be 18 years or older and eligible to work in the US
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Must be able to read, write, and speak English
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Must pass a background check
What We Offer!
<ul>
<li>Healthcare Benefits (Health, Vision, Dental)</li>
<li>HSA dollar-for-dollar match</li>
<li>10-15 Paid Holidays Off</li>
<li>Short/Long Term Disability</li>
<li>Life Insurance</li>
<li>401K</li>
<li>Great Employee Discounts</li>
</ul>
Great opportunity to work for a growing and exciting company!
CA Global is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
All applicants are subject to a background screening.
Company DescriptionC+A Global is a world-class brand builder and licensee, driving the innovation and growth of some of the world’s biggest and most beloved consumer products from HP, Kodak, Saris, Zink, Flowtron, Nickelodeon, Mattel, and more. Headquartered in Central Jersey with locations across the globe, C+A Global uses customer feedback, reviews, and technological advances to gain market share in highly competitive categories. As one of the leading e-commerce retailers with 20+ years of experience and 200+ products in development at any given time, C+A Global knows what it takes to get a brand off the shelf and into consumers’ hands. 
<h3>Company Description</h3>
C+A Global is a world-class brand builder and licensee, driving the innovation and growth of some of the world’s biggest and most beloved consumer products from HP, Kodak, Saris, Zink, Flowtron, Nickelodeon, Mattel, and more. Headquartered in Central Jersey with locations across the globe, C+A Global uses customer feedback, reviews, and technological advances to gain market share in highly competitive categories. As one of the leading e-commerce retailers with 20+ years of experience and 200+ products in development at any given time, C+A Global knows what it takes to get a brand off the shelf and into consumers’ hands.

<h3>Job Description</h3>
Job DescriptionAbout Us: At Levin's Drugs, we pride ourselves on delivering exceptional customer service. We are seeking a dedicated and customer-oriented Call Center Representative to join our team. If you have excellent communication skills, a friendly and approachable demeanor, and the desire to help customers, we want to hear from you! Job Description: As a Call Center Representative, you will be the first point of contact for our patients. Your primary responsibilities will include: - Receiving and managing inbound calls from customers with inquiries, concerns, or requests. - Providing accurate and comprehensive information about our products and services. - Resolving customer issues, complaints, and inquiries in a professional and efficient manner. - Documenting customer interactions and maintaining accurate records. - Escalating complex issues to the appropriate department or supervisor when necessary. - Staying up-to-date on company products, services, and policies to better assist customers. Qualifications: To be successful in this role, you should have the following qualifications: - High school diploma or equivalent (college education is a plus). - Previous customer service or call center experience is preferred but not required. - Excellent communication skills - Strong problem-solving abilities. - A positive and patient attitude. - Ability to work well in a team and adapt to changing situations. - Proficiency in basic computer applications. - Proficiency in a second language (Spanish, Russian, Bengali, etc.) is highly preferred Benefits: We offer a competitive compensation package, including salary, bonuses, and benefits, which may include health insurance, retirement plans, and more. In addition, you will have the opportunity for professional growth and development within our organization. How to Apply: If you are ready to embark on a rewarding career in customer service and become an integral part of the Levin's Drugs team, please submit your resume to this job post. Join us in making a difference in the lives of our customers and delivering top-notch service. We look forward to receiving your application!

<h3>Job Description</h3>
Job DescriptionSalary: 15.00 
Primary Function/General Purpose of Position
Four major functions of the Call Center Representative (CCR) are patient appointment scheduling, Pre-Authorization of Insurance, Collection of Co-Pays and Confirmation of Appointments.
 
Essential Job Functions
<ul>
<li>The Call Center Representative schedules patient appointments and procedures, obtains and coordinates referrals, conducts pre-authorization, collects co-pays, and confirms appointments. </li>
<li>The Call Center Representative will collaborate with office staff and providers to coordinate appointments to meet patients' needs. </li>
<li>Resolve work queue issues and manage recall and waitlists. </li>
<li>Operates multi-line telephones.</li>
<li>Performs assessment activities to include review of existing orders, patient information, and clinical data. </li>
<li>Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. </li>
<li>Serves all persons served by OVP Health and OVP Health Care. </li>
<li>Demonstrate competence to provide care for patient populations: pediatrics, adolescent, adult and geriatrics </li>
</ul>
 
Other Job Functions
<ul>
<li> Maybe asked to maintain inventory of supplies being mindful not to exceed par levels in an effort to control expense. </li>
<li> Assists in pulling the patients/clients medical records and files applicable results or correspondence after review/signature of provider as necessary.</li>
<li> Maintains safe work environment by following established infection control and safety guidelines. Follows proper equipment cleaning procedures.</li>
<li> Attends continuing education and organizational programs. Maintains competencies and completes annual mandatory education requirements.</li>
<li> Performs all other duties as assigned.</li>
</ul>
 
Employment Qualifications
<ul>
<li>High School graduation or GED is required, post-secondary education helpful.</li>
<li>One year of work experience, preferably in a medical office setting. </li>
<li>Medical terminology helpful; customer service skills essential. </li>
<li>Six months' customer service experience desired.</li>
<li>May require BLS for certain locations and/or settings.</li>
</ul>
 
Working Conditions
<ul>
<li> Maintains a safe working environment for patients, co-workers, and self by following established infection control and safety guidelines.</li>
<li> Exhibits professional growth through attendance and participation in continuing education and organizational programs.</li>
</ul>
 
Office Equipment Used: Not all inclusive
<ul>
<li> Computer with keyboard and monitor</li>
<li> Copier/fax</li>
<li> Telephone</li>
<li> Various Respiratory Care Equipment</li>
</ul>
OUR MISSION:
Centered in compassion and excellence, we serve to save lives while nurturing stronger and healthier communities for our persons served, employees, and families.
 
CORE VALUES:
Moral, Ethical and Behavioral Guidelines
Family: OVP Health is proud to be a family-owned company. We hold ourselves to the highest standards: the family values that are passed from generation to generation. However, at OVP Health we also believe that our coworkers, our persons served and our community are family. That means we will always treat you like family, no matter what health struggle you're facing. 
Quality: In an ever-changing health care industry, our commitment to consistent, high-quality care has been the same since day one. Our highly trained physicians and nurses are constantly striving to provide the latest, most advanced care and treatment to persons served. Our medication-assisted treatment program is fully accredited by CARF (Commission on Accreditation of Rehabilitation Facilities). In everything we do, our goal is to provide persons served and their loved ones with the highest level of care possible.
Community: At OVP Health, we believe in giving back. And our commitment to improving the communities we serve doesn't stop at providing high-quality medical care. After work and on weekends, OVP Health employees can be found volunteering in the community, and we are proud to support a number of nonprofit groups in the areas we serve. 
Integrity: Ethical, responsible health care is a nonnegotiable at OVP Health. We treat our coworkers, our persons served and our communities with honesty, trust and respect and hold ourselves to the highest standards of ethics and professionalism. Earning a patient's trust and loyalty is our greatest reward.
 
EEO Statement
OVP Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.In addition to federal law requirements, OVP Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training.
 
OVP Health expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.Improper inference with the ability of OVP Health employees to perform their job duties may result in discipline up to and including discharge.

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