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<h3>Job Description</h3>
Job Description
SUMMARY
The Service Operations Manager provides strategic leadership and operational support and guidance for Regional Service Manager(s) and the broader maintenance teams to achieve consistent high-level financial operations across a portfolio of multifamily communities. This role ensures each property meets or exceeds company standards for maintenance of quality, asset preservation, safety, and resident satisfaction. The Service Operations Manager partners closely with Vice President of Property Management, Regional Service Manager(s), Regional Managers, and Community Managers to drive performance, optimize maintenance processes, monitor KPI’s, and develop high-performing service teams throughout the organization.
The ideal candidate would be based in the Southeast or Mid-Atlantic region close to a major airport.
CORE RESPONSIBILITIES:
Strategic Leadership &amp; Operations
<ul>
<li>Develop and execute regional service manager(s) strategies that align with corporate goals and operational standards.</li>
<li>Establish maintenance benchmarks, performance metrics, and operational KPIs across all properties.</li>
<li>Evaluate property performance through regular review of the quarterly inspections, and audits completed by Regional Service Manager.</li>
<li>Create and implement standard operating procedures (SOPs) for maintenance, safety, and preventive programs to standardize operations across the portfolio.</li>
<li>Lead sustainability, energy efficiency, and asset preservation initiatives to enhance long-term property value.</li>
<li>Collaborate with Vice President of Property Management and Regional Manager(s) on strategy and resource planning. </li>
</ul>
Team Leadership &amp; Talent Development
<ul>
<li>Lead and provide guidance, training, and support to Regional Service Managers, and Service Managers. </li>
<li>Coordinate with Regional Manager(s) on assessing team capabilities and succession planning. </li>
<li>Foster a strong service culture focused on accountability, safety, and resident satisfaction.</li>
<li>Identify and deliver ongoing technical and leadership training programs.</li>
<li>Create career growth paths for Service technicians, improving overall retention.</li>
</ul>
Capital Projects &amp; Asset Management
<ul>
<li>Coordinate with Asset Management, and Construction on capital projects, renovations as appropriate and requested. Manage planning, bidding, execution, and deferred maintenance projects.</li>
<li>Provide input for long-term asset planning.</li>
</ul>
Budget &amp; Financial Management
<ul>
<li>Collaborate with Vice President of Property Management, Regional Manager(s), Construction, Regional Service Manager(s) to prepare annual maintenance and capital budgets.</li>
<li>Identify cost-saving opportunities through operational efficiencies, vendor partnerships, and preventive maintenance programs.</li>
</ul>
Safety, Risk &amp; Compliance
<ul>
<li>Create and implement a plan regarding compliance with OSHA, EPA, NFPA, and local building and safety codes across all communities.</li>
<li>Champion safety culture through regular audits, training programs, and policy enforcement.</li>
<li>Create and implement emergency response planning, disaster recovery, and risk mitigation strategies.</li>
</ul>
Vendor &amp; Contractor Management
<ul>
<li>Assist in managing relationships with key regional and national service providers.</li>
<li>Evaluate vendor performance and compliance with company policies </li>
</ul>
QUALIFICATIONS
Education
<ul>
<li>Facilities Management, Construction Management, Engineering, or related field preferred. Equivalent technical or military background may be considered.</li>
</ul>
Required Experience/Skills
<ul>
<li>Minimum 8–10 years of progressive experience in property or facilities management, including 5+ years in a leadership or multi-site capacity within the multifamily housing industry.</li>
<li>Proven success managing maintenance operations, large capital projects, and cross-functional teams.</li>
<li>Strong understanding of building systems (HVAC, plumbing, electrical, structural, and mechanical).</li>
<li>Deep knowledge of multifamily operations, maintenance best practices, and regulatory compliance.</li>
<li>Excellent financial, analytical, and project management skills.</li>
<li>Proficiency in maintenance and property management software (Yardi or RealPage).</li>
<li>Exceptional communication, leadership, and team development skills.</li>
<li>Ability to mentors service teams and leaders using persuasion, data, and best practices to improve performance.</li>
</ul>

Certifications
<ul>
<li>EPA Section 608 Universal HVAC Certification</li>
<li>Certified Apartment Maintenance Technician (CAMT)</li>
<li>OSHA 30-Hour Safety Certification</li>
</ul>
PHYSICAL ACTIVITY AND ENVIRONMENTAL DEMANDS
<ul>
<li>Travel required (25% - 50%) to inspect properties and support the Regional Service Managers. </li>
<li>Hybrid or field-based role with office and on-site presence.</li>
<li>May require after-hours availability for regional emergencies or project oversight.</li>
<li>To work outdoors in the climate of the region that the property is located.</li>
<li>To be able to safely use manual and power tools weighing up to 40 pounds</li>
<li>To be able to safely carry, set-up and climb ladders and sections of scaffolding weighing up to 125 pounds, which reach heights of 40 feet</li>
<li>To assist in the safe and proper transportation and set-up of appliances, furniture, building materials, tools, supplies, and equipment up to 250 pounds. Such transportation will require the use of hand trucks and may necessitate the climbing of flights of stairs.</li>
</ul>

Service Operations Manager

<h3>Job Description</h3>
Job Description
Schedule: Full time with weekend and evening availability
Duties and Essential Functions
As the key employee liaisons between the client and KWPM services &amp; internal support staff, the Amenity Operations Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. The position is fundamental to the administrative and operational functions of the Company/Property and as such requires established organizational skills, with attention to detail and solid time management, and good interpersonal skills.
<ul>
<li>Manager on duty for all amenities on property including evening hours and weekend hours events.</li>
<li>Maintain common areas and property amenities in a professional and a presentable condition.</li>
<li>Ensure all new employees complete on-site orientation with their department supervisor and reports on completion to the General Manager.</li>
<li>Keep employees motivated and engaged per company standards through training and development. Provide leadership support to team members so that they have been given the tools and resources to meet and exceed expectations.</li>
<li>Promptly communicate resident and guest concerns to Management Office. Direct all inquiries regarding all Association affairs not addressed in the Front Desk Manual or beyond Concierge scope of duties to the Management Office.</li>
<li>Respect resident and guest privacy, perspective, priorities, time and resources.</li>
<li>Evaluate the efficiency of day-to-day procedures and apply improvements.</li>
<li>Revise and/or formulate standards/policies to meet the buildings needs and promote their implementation.</li>
<li>Be capable of identifying and implementing positive change within the team.</li>
<li>Make recommendations to the Management Office on capital improvements to the condominium building to ensure residents receive optimum enjoyment of building aesthetics, privacy, services and amenities.</li>
<li>Because of the fluctuating demands of the daily operations, it will be necessary each employee is able to perform a multitude of distinct functions in all the departments; therefore, as an essential part of the position, the expectation is that all team members assist where needed to ensure the member expectations are exceeded.</li>
</ul>
Competencies;
<ul>
<li>Problem Solving abilities and able to dissolve conflict between members, vendors and staff</li>
<li>Leadership with an emphasis on teamwork</li>
<li>Time Management and computer proficient in Microsoft Office with the ability to learn other programs</li>
<li>Strong communication skills; the ability to convey and articulate ideas and directives in a professional manner.</li>
<li>Ability to review and understand budgets</li>
</ul>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
This position will be located at a property that has a restaurant on premise. The noise level is typical of an outdoor restaurant/bar. Position will be indoors and outdoors and exposed the weather. Ability to work in outdoor conditions of rain, cold, heat and humidity is a requirement.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 25 pounds or less. There will be a considerable amount of walking required for this role which will include checking in on each amenity across the property continually throughout the day. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.
Position Type/Expected Hours of Work
This is a full-time exempt position. Days, nights, holidays and weekends are part of the job and hours of work will be determine based on the business needs of the property.
Required Education and Experience
<ul>
<li>Prior experience in a related position at a 5-Star Luxury Condo Property or Hotel with similar amenities; a minimum of 2 years’ Leadership experience.</li>
<li>Prior Hospitality Training at a 5-Star Property or University Degree Program is required.</li>
<li>Working knowledge of computer, Smart Phone, and associated programs; MS Office Suite.</li>
<li>Ability to multi-task, set, and manage priorities.</li>
<li>Excellent communication and listening skills in order to interact with a diverse and multi culture population</li>
<li>English and Spanish Language Skills are highly preferred for this role.</li>
<li>Must function in team organized environment</li>
<li>High School Diploma, Undergraduate Degree and/or Work Equivalent</li>
</ul>
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
KW Property Management &amp; Consulting is a drug-free workplace.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Amenity Operations Manager

<h3>Job Description</h3>
Job Description
Saltbox makes the hardest parts of running a small online business simple. Our workspaces transform into modern and flexible office spaces with warehouse suites, and all the perks needed to help small businesses grow. Our Members run small to medium sized eCommerce businesses within a diverse group of industries including Fashion &amp; Apparel, Health &amp; Beauty, Entertainment, Electronics and Household Goods. You can help a small business local to your area! 
We're looking for an Location Manager to support our Members' success by ensuring our warehouses run smoothly. You thrive on handling a variety of tasks, take pride in solving challenges, and have experience leading teams to enhance customer experiences. Though our locations resemble warehouses, this role offers the chance to empower small business owners and make a direct impact.
The position will start with cross-location support across all three of our Atlanta sites (two in Atlanta and one in Chamblee), providing broad operational exposure. As the team grows, this role will transition into a permanent leadership assignment at one designated location.
Core Functions
Location and Operations Management
<ul>
<li>Oversee Day-to-Day Operations: Manage occupancy levels, member satisfaction, and budget adherence to ensure smooth facility operations.</li>
<li>Ensure Operational Efficiency: Maintain high standards across all building spaces (warehouse, kitchen, office), ensuring reliable and smooth operations.</li>
<li>Oversee Daily Building Operations: Allocate tasks, manage daily checklists, and oversee couriers and deliveries to ensure the building is clean, organized, and running efficiently.</li>
</ul>
Member Engagement and Support
<ul>
<li>Conduct Tours and Member Onboarding: Lead tours for prospective members, clearly communicating the value of Saltbox services, and manage a smooth onboarding process for new members.</li>
<li>Provide Member Support: Engage directly with members to troubleshoot logistical challenges, assisting them with receiving, organizing, and managing their business inventory.</li>
</ul>
Performance Monitoring and Reporting
<ul>
<li>Monitor and Report on Location Performance: Prepare and analyze weekly operational reports, highlighting trends, successes, and areas for improvement to optimize performance and alignment with company objectives.</li>
</ul>
Team Management and Development
<ul>
<li>Lead and Develop the Team: Manage a team of Member Specialists and Leads, providing them with necessary tools and training to support building operations and offer excellent service.</li>
<li>Talent Management and Staffing: Forecast staffing needs, lead recruitment, and ensure smooth onboarding of new hires.</li>
<li>Drive Training and Development: Develop and deliver training programs, ensuring that all team members meet Saltbox's high standards of performance and are equipped for professional growth.</li>
<li>Foster a Culture of Accountability: Set clear expectations for performance, actively manage individual and team performance, and provide regular, meaningful feedback to encourage continuous improvement.</li>
</ul>
*Other Responsibilities: As required, manage special projects or tasks to support overall company objectives.
What You Bring
Operational Leadership: You have 3+ years of experience in operations, retail, or logistics, with a proven ability to manage fast-paced environments and streamline processes to drive results.
Team Leadership: With 3+ years of leading teams in physical environments, you inspire accountability, collaboration, and continuous improvement. You are confident in managing daily operations and guiding your team independently, even when an onsite manager isn't present.
Customer-Focused Communication: You are skilled at building relationships through clear communication, always maintaining a customer-first attitude.
Strategic Problem-Solving: You excel at resolving conflicts and identifying solutions to improve operations, ensuring accountability within your team.
Organizational Skills: Your strong organizational abilities help you multitask and optimize workflows using data to meet operational goals.
Hands-On Leadership: You lead by example, stepping in to support day-to-day operations and motivate your team with enthusiasm and engagement.
What We Offer At Saltbox, we believe in fostering a work environment that supports the health and happiness of our employees. We're proud to offer a comprehensive benefits package, including:
<ul>
<li>Medical insurance fully covered for two UHC plans, or a low premium for PPO</li>
<li>401K plan options</li>
<li>Company-paid long-term, short-term disability, and life insurance</li>
<li>Generous paid vacation, sick leave, and holidays</li>
<li>Paid parental leave</li>
<li>Opportunities for professional development, including job training and a dedicated learning budget</li>
</ul>
Are you ready to join a dynamic and fast-paced start-up? Saltbox is excited to offer this full-time position with a base salary range of $60k-$80k. We understand that each individual brings unique skills and experiences to the table, which is why our salary ranges are tailored to the role, level, and location of the job. 
Join Saltbox. Our mission is to make logistics approachable, accessible, and efficient for all. Listen to what human-centric logistics means to our members. Learn more.

Site Operations Manager

<h3>Job Description</h3>
Job Description
Our client is a leading provider of home services, building brands that support the success of their franchisees, as well as bettering the lives of the homeowners they serve and the people they employ. 
The Revenue Operations Manager will report directly into the VP of Finance Operations and need to be detail-oriented, have a strong understanding of best practices in revenue and billing processes, and have the ability to independently manage relationships with multiple franchise brands.
They will oversee the entire process of billing, tracking, and collecting royalties and other revenue streams owed by franchisees — ensuring accuracy, timeliness, and compliance with franchise agreements.
Responsibilties
<ul>
<li>Manage the full revenue lifecycle: from the moment a new franchise is onboarded, through billing setup, to ongoing monthly invoicing and collections.</li>
<li>Own revenue integrity: making sure every brand's revenue is billed according to contract terms and reflected correctly in the financial systems.</li>
<li>Partner cross-functionally: with Operations (franchise support) and the VP of Finance Ops on things like contract changes, fee updates, and systems/process improvements.</li>
<li>Handle collections: following up on failed or overdue payments, managing payment plans, and maintaining low AR balances.</li>
</ul>
Qualifications
<ul>
<li>2-6 years of experience with Billing/AR/Revenue Management</li>
<li>Strong Excel skills</li>
<li>Understanding of and experience with Contracts (interpreting them and actioning them correctly)</li>
<li>Ability to navigate Financial Statements – Balance Sheet vs. Income Statement, how everything flows through from Franchise Contracts to Royalty &amp; Fees to Unpaid Invoices (AR) to Financial Statements (Income Statement with the Revenue and Balance Sheet with AR)</li>
<li>Ability to juggle multiple tasks without getting overwhelmed and able to have hard conversations – reach out to an upset franchise owner, discuss payment plan options, etc.</li>
<li>Skilled with creating relationships with franchise owners, who are often stressed out that they owe money/royalties or aren't being billed properly or various other issues.</li>
<li>Experience working within the franchising or multi-brand business model highly preferred but not required.</li>
</ul>
If this opportunity excites you and you feel your experience aligns, this is an opportunity to add a lot of value at a thriving organization.
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Revenue Operations Manager

<h3>Job Description</h3>
Job Description
1-800-PACK-RAT was founded in 2002 with a focus on making moving and storage simple. With portable storage containers, customers have the flexibility to choose on-site storage, warehouse storage, local moving, long-distance moving or any combination. Our team of experts is available to help customers from start to finish with the goal of exceeding every customer’s expectation.
Summary/objective
Assistant Operations Managers ensure a smooth business environment with a focus of optimal customer service performance. They are responsible for implementing workflow procedures based on directions from the company’s Operations Manager. Duties include supervising, managing, and scheduling facility employees during day-to-day processes. Managing the overall safe operation of facility, daily route scheduling, inventory, customer opportunities, and collections. Providing excellent customer service and a safe work environment.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
<ul>
<li>Work closely with the operations manager to oversee daily business operations</li>
<li>Responsible for enforcing company policies and procedures within the office</li>
<li>Perform facility opening and closing functions</li>
<li>Manage fleet to ensure trucks are serviced and operable according to schedule</li>
<li>Prepare, evaluate, and balance the employee and delivery schedules</li>
<li>Manage customer relationships and resolve customer issues</li>
<li>Manage facility inventory and assets</li>
<li>Work and manage warehouse including load and unload third party trucks and company trucks using forklift and pallet jacks</li>
<li>Proactively develop and recommend strategies for better workplace efficiency, safety, and goal achievement</li>
<li>Attend to email and phone correspondence</li>
<li>Liaise between managers, customers, and employees</li>
<li>Fill in for Operations Manager in times of absence, including making executive decisions, holding meetings, and providing accountability</li>
</ul>
Competencies/skills
<ul>
<li>Strong problem-solving skills</li>
<li>Effectively utilize software programs</li>
<li>Strong communication skills</li>
<li>Adapt in a fast-paced environment</li>
<li>Detail oriented and highly organized</li>
</ul>
Specialized knowledge and/or licenses
<ul>
<li>Forklift certification</li>
<li>General knowledge of DOT and OSHA requirements for a safe workplace</li>
<li>Must have a clean driving record</li>
<li>CDL A or B with exceptional driving record preferred</li>
<li>Experience driving a truck preferred</li>
</ul>
Supervisory responsibilities
Facility staff
Required education and experience
<ul>
<li>High school diploma required, BS or BA preferred</li>
<li>Minimum of two (2) years customer service experience</li>
<li>Minimum of one (1) year of store operations and/or management experience</li>
<li>Minimum of two (2) years forklift experience</li>
</ul>
Benefits:
<ul>
<li>Home every day.</li>
<li>Competitive wages based on experience.</li>
<li>Comprehensive benefits package including health, dental, and vision insurance.</li>
<li>Paid time off and holidays.</li>
<li>401K with company match.</li>
</ul>
*This position is a base salary plus bonus potential* 
1-800-Pack-Rat, LLC is proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law

ASSISTANT OPERATIONS MANAGER

<h3>Job Description</h3>
Job Description
About Nation Security
Nation Security is a trusted leader in Security Guard and Protection Services, dedicated to safeguarding people, property, and assets through innovative strategies and unwavering service excellence. We pride ourselves on delivering professionalism, reliability, and peace of mind to every client we serve.
We are currently seeking an experienced, results-driven Security Operations Manager to oversee and enhance our daily operations. This role ensures that all security programs exceed performance goals while upholding the highest standards of safety, compliance, and client satisfaction.
Position Summary
The Security Operations Manager is a key leadership role responsible for directing and optimizing all aspects of the company’s security operations. This includes managing field teams, enforcing policies and procedures, coordinating technology and emergency protocols, and ensuring compliance with all regulatory standards.
The ideal candidate is a proactive, strategic leader with a proven background in security operations, team management, and client relationship development.
Key Responsibilities
Operational Leadership
<ul>
<li> Develop, implement, and enforce company-wide security policies, procedures, and operational standards. </li>
<li> Oversee daily operations across multiple client sites to ensure consistency, efficiency, and service excellence. </li>
</ul>
Team Management
<ul>
<li> Recruit, train, mentor, and evaluate security personnel to promote high performance and professionalism. </li>
<li> Foster a culture of accountability, teamwork, and continuous improvement. </li>
</ul>
Compliance &amp; Quality Assurance
<ul>
<li> Ensure full compliance with company policies, contractual obligations, and regulatory requirements. </li>
<li> Conduct audits and site inspections to verify compliance and drive operational improvements. </li>
</ul>
Risk Mitigation &amp; Emergency Management
<ul>
<li> Identify and assess risks, developing and executing effective mitigation strategies. </li>
<li> Oversee emergency response plans, surveillance systems, and access control procedures to ensure prompt and effective incident response. </li>
</ul>
Stakeholder Coordination
<ul>
<li> Serve as the primary liaison with clients, law enforcement, emergency responders, and external partners. </li>
<li> Build and maintain strong client relationships through proactive communication and superior service delivery. </li>
</ul>
Reporting &amp; Analytics
<ul>
<li> Prepare and present detailed reports on incidents, staffing, performance metrics, and operational trends. </li>
<li> Use data-driven insights to enhance efficiency, strengthen operations, and optimize resource allocation. </li>
</ul>
Technology &amp; Innovation
<ul>
<li> Stay up to date with emerging technologies and best practices in the security industry. </li>
<li> Recommend and implement innovative tools and processes to enhance safety, productivity, and client satisfaction. </li>
</ul>
Requirements
<ul>
<li>Bachelor’s degree in Security Management, Criminal Justice, or a related field, or equivalent professional experience. </li>
<li> Minimum of 5 years of progressive experience in security operations or management. </li>
<li> In-depth knowledge of modern security systems, protocols, and risk management strategies. </li>
<li> Proven leadership skills with experience in team development and performance management. </li>
<li> Strong analytical, problem-solving, and decision-making abilities. </li>
<li> Excellent written and verbal communication skills. </li>
<li> Professional certifications such as CPP, PSP, or equivalent are preferred. </li>
<li>Fluent in both English and Spanish is a plus</li>
</ul>
Benefits
<ul>
<li>Attractive salary and full benefits package.</li>
<li>Opportunities for career growth and professional development.</li>
<li>Collaborative, supportive, and purpose-driven work environment.</li>
</ul>
Join Our Team
At Nation Security, integrity and excellence guide everything we do. We are proud to be an Equal Opportunity Employer, committed to fostering diversity, inclusion, and a workplace where every team member can thrive.
Apply today and play a key role in leading one of Florida’s most trusted security teams.

Security Operations Manager

<h3>Job Description</h3>
Job DescriptionSalary: $48,000 - $55,000 
COOL Church Operations Manager
Miami Gardens, FL | Full-Time, On-Site | $48,000$55,000 Annual Salary
 
 
About COOL Church
COOL Church is a Christ-centered, family-focused, culturally vibrant community on mission to build strong families to build strong futures. Were committed to excellence, fun, faith, and a relentless pursuit of reaching one million families for Christ. Every member of our team embodies the COOL Staff Values Aware, Disciplined, Committed, Optimistic, Flexible, Magnetic, and Relentless in everything we do.
 
 
Position Overview
The Operations Manager will lead the day-to-day administrative and operational functions of COOL Church, ensuring our systems, people, and processes align with the churchs mission and values. This role combines strategic execution, organizational leadership, and servant-hearted stewardship to create efficiency and support ministry growth.
The right candidate is a systems-minded leader who thrives in a fast-paced, faith-driven environment someone who can bring order, anticipate needs, and empower teams while living out the COOL Church values. This role requires flexible working hours, including evenings and weekends as dictated by church services, events, and ministry programming.
 
 
Work Schedule &amp; Environment
<ul>
<li>This is a full-time, onsite position </li>
<li>Requires flexible working hours, including Sundays, evenings, and additional days dictated by ministry programming, events, or operational needs </li>
<li>Moderate physical activity may be required for event setup or facility coordination.</li>
<li>Some remote administrative work may be permitted by approval. </li>
<li> </li>
</ul>
Compensation
<ul>
<li>Salary range: $48,000 $55,000, commensurate with experience, skillset, and ministry background. </li>
<li>Medical, Vision, and Dental insurance</li>
<li>Generous paid time off (sick and vacation days)</li>
<li>Paid holidays</li>
<li>Tuition and education assistance for children through our K-8 school, COOL Academy</li>
<li>Employee appreciation events</li>
<li>Professional development opportunities</li>
</ul>
 
Key Responsibilities
Operational Leadership
<ul>
<li>Oversee daily church operations, including facilities, scheduling, office administration, and vendor relations. </li>
<li>Develop and manage systems that ensure smooth coordination between ministries, volunteers, and staff. </li>
<li>Ensure compliance with local, state, and federal regulations (e.g., safety, HR, data). </li>
<li>Maintain and improve operational policies and procedures for efficiency and clarity. </li>
</ul>
Finance &amp; Stewardship
<ul>
<li>Collaborate with the finance team to manage budgets, track expenses, and ensure financial accountability. </li>
<li>Support stewardship initiatives by maintaining accurate records and reporting systems. </li>
<li>Help optimize resource allocation to support ministry goals. </li>
</ul>
Team &amp; Culture Development
<ul>
<li>Model and cultivate the COOL Church staff values in daily leadership. </li>
<li>Provide administrative support and structure to ministry leaders so they can focus on people and purpose. </li>
<li>Serve as a bridge between operations and ministry teams to ensure clarity, communication, and collaboration. </li>
</ul>
Systems &amp; Process Improvement
<ul>
<li>Implement project management systems (e.g., Planning Center, Asana, or Monday.com) to streamline ministry execution. </li>
<li>Evaluate workflows regularly to reduce bottlenecks and enhance productivity. </li>
<li>Introduce scalable solutions that enable ministry expansion. </li>
</ul>
Facilities &amp; Logistics
<ul>
<li>Manage maintenance, safety, and usability of facilities to create an excellent and welcoming environment. </li>
<li>Book events and Coordinate setup/logistics for services, events, and special gatherings. </li>
<li>Oversee vendor contracts and relationships (cleaning, maintenance, etc.). </li>
</ul>
HR Oversight &amp; People Support
The HR Coordinator will report directly to the Operations Manager. Responsibilities include:
<ul>
<li>Provide leadership, direction, and accountability for the HR Coordinator. </li>
<li>Ensure timely and accurate onboarding, background checks, volunteer processing, and personnel documentation. </li>
<li>Review and support payroll submissions, staff timekeeping, insurance updates, and HR compliance reporting. </li>
<li>Partner with the HR Coordinator to maintain staff records, handbooks, policies, and SOPs. </li>
<li>Collaborate with HR Coordinator and Chief of Staff to ensure alignment on hiring processes, staff transitions, and organizational culture. </li>
<li>Support conflict resolution, employee communication, and healthy staff culture through consistent HR systems. </li>
<li>Oversee the development of HR workflows, forms, and automated processes to support ministry growth.</li>
</ul>
 
 
Success in this role looks like:
1. Operational Excellence
<ul>
<li>Weekend services, events, and midweek activities run smoothly with no preventable operational gaps. </li>
</ul>
 
<ul>
<li>Facilities are consistently clean, safe, and fully prepared before every Sunday and major event.</li>
<li>Operational systems and procedures are clear, updated, and consistently followed. </li>
</ul>
2. Strong Communication &amp; Collaboration
<ul>
<li>Staff and ministry leaders report timely, clear, and proactive communication from the Operations Manager. </li>
<li>Ministry teams feel supported, not bottlenecked, by operational processes.</li>
<li>Information flows smoothly between the Chief of Staff, ministries, and operations teams. </li>
</ul>
 
3. Effective Leadership &amp; Team Development
<ul>
<li>The HR Coordinator, maintenance staff, and admin volunteers feel equipped, supported, and aligned. </li>
<li>Tasks are delegated appropriately, and team members receive clear expectations.</li>
<li>The Operations Manager models COOL values and fosters unity across teams. </li>
</ul>
4. Stewardship &amp; Resource Management
<ul>
<li>Budget spending stays aligned with church priorities and approved financial processes. </li>
<li>Supplies, inventory, and equipment are maintained and readily available.</li>
<li>Vendors are managed professionally, with contracts, scheduling, and payments handled on time. </li>
</ul>
5. Systems &amp; Process Improvement
<ul>
<li>Processes are continually refined to increase clarity, reduce wasted time, and improve ministry execution. </li>
<li>Project management tools are used consistently to track and complete tasks.</li>
<li>Documentation (SOPs, checklists, forms, workflows) is updated and accessible. </li>
</ul>
6. HR &amp; People Systems Stability
<ul>
<li>Onboarding, background checks, timekeeping, and staff records are accurate, timely, and compliant. </li>
</ul>
 
<ul>
<li>HR Coordinator receives clear leadership, accountability, and support.</li>
<li>HR-related processes contribute to a healthy, organized, and unified staff culture. </li>
</ul>
 
7. Culture &amp; Spiritual Alignment
<ul>
<li>The Operations Manager consistently lives out the COOL Staff Values: Aware, Disciplined, Committed, Optimistic, Flexible, Magnetic, and Relentless. </li>
<li>Demonstrates Christlike character on and off the platform.</li>
<li>Remains spiritually rooted and actively engaged in the life and community of COOL Church. </li>
</ul>
8. Staff &amp; Volunteer Experience
<ul>
<li>Staff feel operationally supported and confident in the systems that enable ministry. </li>
<li>Volunteers engaging in operations (admin, facilities, logistics) feel valued, clear, and equipped.</li>
<li>Hospitality and excellence are evident in all guest-facing experiences. </li>
</ul>
9. Reliability &amp; Ownership
<ul>
<li>Issues are identified early, communicated quickly, and resolved effectively. </li>
<li>The Operations Manager anticipates needs rather than reacting to problems. </li>
<li>The Chief of Staff can trust that operations will remain strong even when offsite or unavailable.</li>
</ul>
 
Qualifications
Required:
<ul>
<li>Proven experience in operations, administration, or project management (35 years preferred). </li>
<li>Excellent organizational, communication, and leadership skills. </li>
<li>Proficiency with digital tools (e.g., Google Workspace, Planning Center, project management software). </li>
<li>Financial acumen (budget management, reporting, stewardship). </li>
<li>A heart for ministry and alignment with COOL Churchs mission and core values. </li>
</ul>
Preferred:
<ul>
<li>Experience working in a church or nonprofit environment. </li>
<li>Knowledge of HR, compliance, and volunteer management systems. </li>
<li>Bachelors degree in Business, Organizational Leadership, or related field. </li>
</ul>
 
Personal &amp; Spiritual Expectations
<ul>
<li>Live out the COOL Staff Values daily: 
<ul>
<li>Aware: Perceptive of team and church needs. </li>
<li>Disciplined: Maintains healthy rhythms and stewardship. </li>
<li>Committed: Loyal to the mission and vision. </li>
<li>Optimistic: Brings joy and faith to every situation. </li>
<li>Flexible: Adapts quickly and leads with solutions. </li>
<li>Magnetic: Inspires trust and unity through Christlike influence. </li>
<li>Relentless: Pursues excellence and souls with purpose. </li>
<li>Actively involved in the life and community of COOL Church. </li>
<li>Models Christlike character on and off the platform.</li>
</ul>
</li>
</ul>

Church Operations Manager

<h3>Job Description</h3>
Job DescriptionCompany Description 
McGee is reinventing airport and aviation services throughout North America. Our teams of motivated, high-performing individuals are bringing a scrappy, new, go-getter agility to ground handling and other services. We are flexible, adaptable, resourceful, collaborative, and inclusive.
Our Values Safety, Mutual Respect, Service, Accountability, Integrity, Pride
Salary Range
The full salary range for this position is $79,831 to $119,747 annually.&nbsp; Please note, we generally don't make offers above midpoint.&nbsp;&nbsp;
Benefits
<ul>
<li>Free stand-by travel privileges for you and eligible family members…explore the world on us!</li>
<li>Exclusive travel discounts on hotels, car rentals, &amp; cruises</li>
<li>Comprehensive health benefits program, including medical, dental, &amp; vision insurance</li>
<li>401(k) with company match</li>
<li>Life insurance</li>
<li>Quarterly bonus plan</li>
<li>Education assistance</li>
<li>Holiday pay</li>
<li>Paid time off</li>
</ul>
Job Description 
The Manager, Station Operations will provide operational leadership and strategic support for all team members at the local level and is accountable for a successful partnership between McGee Air Services and its customers.&nbsp; This role is responsible for managing all aspects of ground operations including station budgets, local safety programs and leading an engaged, highly productive team.&nbsp; The Manager also serves as the liaison with local airport agencies and authorities.
Key Responsibilities
<ul>
<li>Foster and maintain an environment and culture where the safety of our team members and customers is of paramount importance</li>
<li>Lead a team of supervisors, leads, and agents, including team member coaching, mentoring, and supporting individual development</li>
<li>Recognize and celebrate individual and team performance</li>
<li>Regularly monitor, assess, and report on below-wing and team performance to identify trends and drive ongoing improvement</li>
<li>Proactively investigate and report delays, irregularities, safety and compliance concerns, share lessons learned, and develop solutions for future prevention</li>
<li>Prepare operational plans, budgets and monthly/quarterly team member work schedules as appropriate</li>
<li>Supervise staff and to ensure tools and equipment are available and in good working condition for employees to perform job functions effectively and safely</li>
<li>Manage budgets to ensure facilities are maintained in excellent condition, clean, organized, and free of hazards and clutter</li>
<li>Track and analyze station financial targets and develop strategies to improve productivity and cost performance</li>
<li>Submit station variance explanation, drivers, and corrective actions if necessary (Budget vs Actuals)</li>
<li>Supervise and fulfill all administrative duties inherent to this position in a timely manner to include hiring, scheduling, training, discipline and employee performance development</li>
<li>Ensure compliance with company policies and all regulations of federal, state and local airport authorities</li>
<li>Foster an inclusive, engaging and high-performance culture that demonstrates McGee's values of Safety, Integrity, Mutual Respect, Accountability and Pride.</li>
<li>Performs other duties as assigned to support McGee’s successful business operation.</li>
</ul>
Qualifications 
Required:
<ul>
<li>3+ years of airline experience with proven skills in station operations, including one of the following areas: passenger service, cargo handling, cabin cleaning, or ground operations</li>
<li>Excellent communication and interpersonal skills</li>
<li>Professional work ethic and demonstrated ability to work with all work groups while addressing people courageously, directly and candidly</li>
<li>Proven ability to direct the work of others in a positive way</li>
<li>Strong leadership ability with a genuine desire to help others</li>
<li>Able to lead and successfully communicate with a diverse workgroup and other internal departments</li>
<li>Ability to juggle multiple tasks in a fast-paced environment</li>
<li>Ability to work with and maintain confidential information</li>
<li>Ability to obtain and maintain airport security clearance, customs seal, and/or USPS security clearance including background criminal history check, drug screen and fingerprinting</li>
<li>Ability to lift up to 75 pounds on a frequent basis</li>
<li>Flexibility to work varied shifts, weekends, and holidays</li>
<li>High school diploma or equivalent</li>
<li>Must be at least 18 years of age</li>
<li>Must be authorized to work in the U.S.</li>
</ul>
Preferred:
<ul>
<li>Aviation, Transportation, or related industry experience</li>
<li>College course work in a related field</li>
</ul>
 Additional Information 
Airport SIDA Badge Requirements
Important notification for employees whose work requires unescorted access inside the airport: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the&nbsp;SIDA Badge Requirements&nbsp;document for a comprehensive overview.
EEO Statement
McGee Air Services does not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions absent undue hardship and consistent with applicable law.
Equal Opportunity Employer/Veterans/Disabled
McGee Air Services- An Alaska Air Group Company

Manager, Station Operations

<h3>Job Description</h3>
Job Description
Assistant Operations Manager 
Location: Newport, Arkansas
Your seat at the table 
The Assistant Operations Manager position plans, directs, and coordinates the actions of the Operations Supervisors, Team Leaders and Team Members to ensure the completion of production activities in a safe, quality-focused, and productive manner. This position oversees the manufacture of products against budgeted KPIs in a continuous improvement-based environment. This role is responsible for coaching, mentoring, and developing Supervisors and Team Leads to deliver results in alignment with business objectives.
What you bring to the table
<ul>
<li>Four-year degree in a related, business or technical field such as food science, operations management, engineering, or the equivalent in experience.</li>
<li>Industrial or Mechanical Engineering background preferred</li>
<li>5 years of experience in production management or supervision, in the food processing industry.</li>
<li>Significant experience with lean manufacturing and continuous improvement.</li>
<li>Excellent interpersonal, communication, and organizational skills.</li>
<li>Effective mechanical aptitude.</li>
<li>Proficient computer skills with the ability to learn new systems quickly.</li>
<li>Demonstrated ability to manage both salaried professionals and hourly production associates in executing complex, operational programs.</li>
<li>Ability to work a varied schedule.</li>
<li>Enhancing product safety, quality and the safety and satisfaction of your team members</li>
<li>Evaluating and improving work processes</li>
<li>Mastering workflow that involves specialized state-of-the-art equipment</li>
<li>Managing and improving productivity</li>
<li>Building and maintaining rapport and relationships</li>
</ul>
We Offer a Feast of Benefits
Medical, Dental, Vision, Life, Flexible Spending Account, Retirement Savings Plan with Match, Short Term Disability, Long Term Disability, Group Critical Accident Insurance, Group Critical Illness Insurance, Employee Assistance Plan and numerous opportunities to volunteer in the communities in which we operate.
You will be considered for employment in our inclusive workplace
Because at Shearer's, we are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, protected veteran status, or any other characteristic protected by law.
This is your invitation to apply now!
Note: Shearer's does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Shearer's is not responsible for any fees related to unsolicited resumes.
[Production]

Assistant Operations Manager

<h3>Job Description</h3>
Job DescriptionDid you ever want to work in aviation but didn’t know how to break into the industry? &nbsp;Do you like working in a fast-paced environment, often outdoors, around some of the most incredible professionals in the industry? &nbsp;Did you ever wish that you could work for a company where you could grow your career? &nbsp;If so, Atlantic Aviation just may be the employer for you! Headquartered in Plano, Texas, Atlantic Aviation welcomes customers at more than 100 fixed base operator (FBO) locations – from the Hawaiian Islands to Caribbean islands and all points in between throughout the US. We offer a wide range of aircraft ground handling and flight hospitality services, including fueling and line services, hangar and ramp storage, modern executive terminals for passengers and crews, and much more. We are firmly committed to diversity, equity, and inclusion throughout our network and aspire to be the employer of choice in our dynamic segment of aviation. We invest in enhancements to our safety, service, technology, and strategic infrastructure in order to provide more choices, improved experiences, and better value for customers. Atlantic Aviation intends to lead the way to a more sustainable future for business and general aviation. Atlantic Aviation is “local everywhere” - providing a safe, friendly, and familiar experience across North America. To learn more about Atlantic Aviation or to make a reservation at any of our 100+ FBOs, visit AtlanticAviation.com. Website<a href="http://www.AtlanticAviation.com" target="_blank">http://www.AtlanticAviation.com</a>ResponsibilitiesWe are seeking self-motivated, safe, positive, enthusiastic, goal oriented individuals for immediate openings as an Operations Manager.&nbsp; The Operations Manager will be responsible for the safety, productivity, service levels and overall operational efficiency of the FBO Line Department. &nbsp;These responsibilities will also include some oversight of the Customer Service Department with emphasis on the coordination and effective communication between that department and the Line Department. &nbsp; General duties include (but are not limited to): 
<ul>
<li>Directly manages all FBO Line Supervisors, CSR Supervisors and indirectly other various operational employees.</li>
<li>Develop and maintain site practices and procedures that contribute to a safe, profitable, positive and enjoyable work environment.</li>
<li>Ensure that departments and personnel have adequate resources and inventory to maintain safe and efficient operations, while facilitating a high level of customer service.</li>
<li>Ensure that all employees are properly trained with appropriate documentation to evidence such training as recommended in NATA’s “Safety First” procedures. &nbsp;</li>
<li>Is an expert in policies and tools employed by the company and ensures location compliance with all current operational and safety requirements and company standard operating procedures (SOP).</li>
<li>Manages and ensures that all service operations are consistently conducted in accordance with policies and procedures</li>
<li>Manages personnel, equipment and resources to ensure appropriate scheduling and cost control.</li>
<li>Maintains a working knowledge of specific aircraft refueling instructions, ground marshalling, turning, loading and unloading.</li>
<li>Manages ground service, fueling and hangar equipment/supplies to ensure all are in a safe working manner</li>
<li>Conduct regular performance reviews of direct reports, while counseling, motivating and disciplining them as appropriate.</li>
<li>Organize periodic departmental meetings and design other communication flows between staff and management.</li>
<li>Coordinate facility maintenance and improvement initiatives.</li>
<li>Initiate emergency and incident response procedures as required.&nbsp;</li>
</ul>
Required Skills
<ul>
<li>Bachelor’s degree in related field, or equivalent combination of training and experience.</li>
<li>Valid state driver’s license and at least 18 years of age.</li>
<li>NATA Certification.</li>
<li>At least ten (10) years of progressive experience in FBO Management, the airline industry or the equivalent in an aviation related field. &nbsp;Demonstrated ramp operations and management capability.</li>
<li>Aptitude in supervising and developing staff.</li>
<li>Good communication skills, both written and oral.</li>
<li>Consistently demonstrated good organizational and leadership skills.</li>
<li>Participation in Atlantic Leadership Training.</li>
<li>Basic proficiency in Microsoft Office applications including Word, Excel and Outlook.</li>
<li>Customer relations skills required.</li>
</ul>
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is exposed to wet and/or humid conditions including extreme heat and cold; high, precarious places; outside weather conditions and vibration; chemicals including aviation fuels, oils and lavatory fluid. &nbsp;The noise level in the work environment is usually loud. We are proud to be an EEO/Females/Minorities/Veterans/Disabled employerWe maintain a drug-free workplace and perform pre-employment substance testingQualified applications with criminal history will be considered for employment

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