<h3>Job Description</h3>
Job Description
Reports to: 
Electrician Supervisor
Job Summary: 
Responsible for all general maintenance and repair of electrical problems throughout the property.
Essential Functions:
<ul>
<li>Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.</li>
<li>Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions.</li>
<li>Remain in compliance with current National Electric code.</li>
<li>Repair all electrical issues.</li>
<li>Perform preventative maintenance on all electrical systems.</li>
<li>Test all electrical systems, including emergency generator according to predetermined schedule.</li>
<li>Install and repair electrical outlets.</li>
<li>Maintain electrical rooms clean and in orderly working condition.</li>
<li>Install and repair wiring, including low voltage.</li>
<li>Promptly and accurately completes all work orders with minimal or no direction and in cooperation with other team members (when necessary).</li>
<li>Responds to emergency calls as needed.</li>
<li>Adhere to use of personal protective equipment (PPE) as required.</li>
<li>Read and understand technical/electrical diagrams and blueprints.</li>
<li>Perform effective troubleshooting to identify hazards or malfunctions.</li>
<li>Perform multiple electrical tasks with a need to upgrade skills in order to meet changing job conditions. Specific skills required to satisfactorily perform the functions of the job including: operating equipment used in skilled trades, power and hand tools, etc., adhering to safety practices; handling hazardous materials.</li>
<li>Apprentice level knowledge of applicable code and safety related practices.</li>
<li>Report all injuries and incidents immediately to the Electrician Supervisor.</li>
<li>Report faulty or damaged equipment and tools immediately to the Electrician Supervisor.</li>
<li>Demonstrate and promote KLECH core values and MAD skills.</li>
<li>Manage and maintain security of confidential information entrusted to position.</li>
<li>Attend and satisfactorily complete all required training as assigned.</li>
<li>Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed.</li>
<li>The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director.</li>
<li>Perform other duties as assigned.</li>
</ul>
Minimum Requirements to Qualifications: 
<ul>
<li>Must have High School Diploma or GED.</li>
<li>Must maintain or be in current pursuit of an electrician license. Certification as electrician is required.</li>
<li>Must have technical training or minimum one (1) year experience in related field.</li>
<li>Strong communication skills in English both written and oral. Spanish or other language skills a plus.</li>
</ul>
Other Criteria:
Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed.
Skills and Abilities: 
<ul>
<li>Ability to work independently with minimal supervision.</li>
<li>Ability to maintain effective relationships with the General Manager, Directors, Managers and all staff.</li>
<li>Ability to work under pressure in a fast paced, stressful environment.</li>
<li>Ability to meet multiple deadlines and multi-task.</li>
<li>Ability to have strong critical thinking, analytical and guest service skills.</li>
<li>Must possess a positive attitude with strong organizational and leadership qualities.</li>
<li>Ability to add, subtract, multiply and divide in all units of measure.</li>
<li>Ability to define problems, collect data, establish facts and draw conclusions.</li>
<li>Ability to understand complex instructions and material.</li>
<li>Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers of all levels.</li>
<li>Ability to work effectively with individuals and demonstrate leadership and team building skills with empathy and enthusiasm.</li>
<li>Ability to maintain confidentiality.</li>
<li>Ability to follow and comply with established Casino guest service programs.</li>
</ul>
Physical Demands:
<ul>
<li>While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, climb and bend for extended periods; reach with hands and arms; talk and listen on a regular basis.</li>
<li>The team member must be able to concentrate for prolonged periods.</li>
<li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.</li>
<li>The team member must be able to communicate effectively in person or using telecommunications equipment.</li>
<li>The team member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone and calculator.</li>
<li>Frequently lift and/or move up to 30 lbs.</li>
</ul>
Work Environment: 
<ul>
<li>Casino floor, outside premises and normal office setting.</li>
<li>Frequent walking and standing in a smoke filled environment and frequent contact with the general public.</li>
<li>Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day.</li>
<li>May be exposed to inclement weather and extreme weather conditions.</li>
<li>Extended hours and irregular shifts may be required including nights, weekends and holidays.</li>
<li>Must be able to perform under pressure and work long hours under stressful conditions.</li>
<li>May be exposed to the risks associated in attempting to resolve issues with difficult guests and extremely irate staff members.</li>
<li>May be exposed to various types of lighting including, but not limited to: artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc.</li>
<li>Travel may be required to perform one or more essential functions of this position.</li>
</ul>
Conditions of Employment:
<ul>
<li>Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license. Responsible to keep all documents current and valid at all times.</li>
<li>Must be able to provide authorization to work in the United States.</li>
<li>Must be at least 18 years of age.</li>
<li>Must have access to reliable transportation to commute to and from work.</li>
<li>Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC.</li>
</ul>

Facilities, Electrician

<h3>Job Description</h3>
Job Description
 
Management reserves the right to change the essential duties of this position description from time to time as necessary 
POSITION OVERVIEW: 
This position works closely with and assists the Slots Manager and Shift Supervisors as needed; participates in the guest dispute resolution process; and is responsible for the day-to-day operations of the Slots floor during the course of his/her assigned shift. May work with other departments on a daily basis; participates in weekly division meetings. S/he ensures adherence to all Casino, State, Federal and Department policies, and procedures. 
This position ensures the confidentiality, security and accuracy of guest’s and team member’s records, and promotes positive guest and team member relations. Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines and a neat well-groomed professional appearance is essential at all times. 
SUPERVISORY RESPONSIBILITY: 
This position directly supervises Slot Supervisors and indirectly supervises Slot Host, Slot Technician I, II, &amp; III. 
ESSENTIAL FUNCTIONS: 
The essential function of the Lead Slot Supervisor includes but is not limited to: 
<ul>
<li>
Responsible for the day-to-day operation of the Casino Slot floor. 
</li>
<li>
Maintain accurate inventory lists and order supplies as needed. 
</li>
<li>
Address machine malfunctions and customer complaints 
</li>
<li>
Oversees/follows proper procedures to ensure the protection of casino assets. 
</li>
<li>
Promotes teamwork and cooperation with all departments for the benefit and service of casino guests. 
</li>
</ul>
<ul>
<li>
Ensures that the highest possible standards of guest service and team member relations are maintained and carried out in a fair, timely, and equitable manner. 
</li>
<li>
Responsible for the consistent training for all Slot department team members. 
</li>
<li>
Promotes Lucky Eagle Casino &amp; Hotel programs and benefits all team members. 
</li>
<li>
Schedule and maintain adequate staffing levels and ensure the Department Manager is aware of any/all issues. 
</li>
<li>
Maintain accurate employee records and ensure that Team Members Evaluations are prepared and presented in a timely manner. 
</li>
</ul>
<ul>
<li>
Participate (with Department Manager approval) in disciplinary process. 
</li>
<li>
Possess knowledge of State and Federal gaming laws, and adhere to all regulatory, Tribal, Casino and department rules, regulations, policies and procedures. 
</li>
<li>
Performs other duties as assigned. 
</li>
</ul>
EDUCATIONAL REQUIREMENTS: 
An associate degree in Business Management or related field and/or a combination of equivalent education and experience will be considered. 
SKILL, KNOWLEDGE, AND EXPERIENCE REQUIREMENTS: 
A minimum of and three (3) years of casino gaming experience required, plus two (2) years of experience in Video Lottery Gaming. 
Must be a creative, innovative, and motivated self-starter, with the ability to recognize and address departmental needs. Have an in depth understanding of Tribal Gaming Regulations and Policies &amp; Procedures for gaming tournaments and promotional drawings. Applicant must be fluent in operating computer hardware and software applications on a regular basis, as well as have interpersonal skills using tact and diplomacy. 
Must be a minimum of 21 years old and have the ability to obtain and retain a Washington State Class III Gaming License; successfully pass a pre-employment drug screen. 
PHYSICAL REQUIREMENTS: 
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. 
While performing the duties of this position, the employee is frequently required to stand; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 30+ pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus. 
ENVIRONMENT: 
The environment characteristics described here are representative of those a team member may encounter while performing the essential functions of the position. 
Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the Casino and/or Hotel. May also, from time-to-time, be exposed to noise from slot machines, customers, music and public announcement systems, as is common in a Casino and/or Hotel environment.

Slot Lead Supervisor - Tribal or Internal Only

<h3>Job Description</h3>
Job Description
Overview

About Seminole Hard Rock Hotel &amp; Casino Hollywood
Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at <a href="http://www.seminolehardrockhollywood.com" target="_blank">www.seminolehardrockhollywood.com</a>, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
Benefits &amp; Perks:
We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" target="_blank">http://www.gotoworkhappy.com/benefits</a> to see our full list of benefits! 
 
Responsibilities
Under the direction of the Warehouse Manager, the incumbent is responsible for processing and delivers requisitions submitted to the Warehouse.
Essential Job Functions:
<ul>
<li>Must adhere to Seminole Tribe's Policies and Procedures.</li>
<li>Receives, counts and stores all materials assigned to Warehouse.</li>
<li>Marks, prices and stocks all items in proper locations.</li>
<li>Checks all materials received for possible damage, leakage or theft.</li>
<li>Rotates stock to maintain integrity of all products; maintains constant check on temperatures of freezers and chill boxes.</li>
<li>Takes inventory of material stored in all Warehouses.</li>
<li>Maintains inventory locations for all Warehouse items.</li>
<li>Keeps all areas of Warehouse clean and free of safety hazards.</li>
<li>Properly completes all Warehouse paperwork.</li>
<li>Perform other duties as assigned.</li>
</ul>
 
Qualifications
High school diploma or equivalent, as well as a minimum of six (6) months of related experience or an equivalent combination of education and/or experience. Must be able to operate pallet jacks, forklifts, reachlifts and other equipment used in Warehouse operations. Must have a valid Florida Driver’s license in good standing with no exemptions, suspensions, revocations, etc...
Work Environment:
<ul>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li>
<li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li>
<li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </li>
<li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li>
</ul>
Closing:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
<li>Drug Screen </li>
</ul>
Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

WAREHOUSE - ATTENDANT I - FT

<h3>Job Description</h3>
Job DescriptionJob Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Director of Technology Department:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MIS Reports To:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; General Manager Salary Range:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; $150,000 - $200,000 FLSA STATUS:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Exempt
 Full Time Team Member eligible for Medical, Dental, Vision, &amp; Life insurance
Generous&nbsp;Paid Time Off plan -&nbsp;401K with&nbsp;Match
Feather Falls Casino is seeking motivated individuals&nbsp;to join the #1 place to work in our area. Experience the premier place to work in all of Northern California.
We encourage growth and learning.&nbsp; With your talent and our training and commitment, you will have great success as part of our team and family.&nbsp; If you are looking for an exceptional working experience, with a vision, commitment and empowerment, you are invited to become a part of California’s Best&nbsp;Team. We offer the Best Wages, Benefits and Experience to our Feather Falls Casino and Lodge family.
We are California’s Best Bet!
 Summary: The Director of Technology is responsible for overseeing all technology operations for the Casino, Lodge and RV Park ensuring the security, efficiency, and compliance of IT systems that support gaming, hospitality, surveillance, and back-office functions. This role manages IT infrastructure, casino management systems, cybersecurity, vendor relationships, and a team of IT professionals to deliver reliable, innovative technology solutions in a highly regulated environment. This position reports directly to the General Manager. Essential Duties and Responsibilities include: • Develop and execute the Casino’s IT strategy aligned with business and regulatory requirements. • Partner with executive leadership to identify and implement technology solutions that enhance guest experience, operational efficiency, and compliance. • Lead IT projects related to system upgrades, and enterprise integrations. • Oversee all IT systems, including Casino systems &amp; networks, slot and table game interfaces, hotel and F&amp;B systems, payroll/HRIS, and financial platforms. • Ensure uptime, performance, and integration of critical systems across gaming and non-gaming operations. • Manage IT infrastructure, including servers, networks, data centers, wireless systems, and disaster recovery. • Oversees the management of Active Directory; and routine audits of user and system rights, and licensing. • Maintain compliance with gaming regulations • Lead cybersecurity initiatives to protect sensitive customer, employee, and financial data • Collaborate with regulators and internal auditors on technology compliance reviews. • Evaluate emerging technologies (AI, cloud, mobile, digital payment solutions) to improve guest engagement and operational excellence. • Drive automation and analytics to enhance decision-making, reduce costs, and optimize workforce productivity. • Implement best practices in IT governance, risk management, and change control. • Lead and mentor the IT team to deliver responsive, guest-focused support for all departments. • Manage vendor relationships for hardware, software, and managed services, negotiating contracts and service level agreements. • Coordinate with surveillance, security, and compliance departments on integrated technology needs. Supervisory Responsibilities: This position has supervisory responsibilities. Qualifications, Education and Experience
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, or 10+ years of IT experience, with at least 5 years in a leadership role in gaming, hospitality, or a highly regulated industry.</li>
<li>In-depth knowledge of casino management systems, slot systems, and regulatory compliance.</li>
<li>Strong background in cybersecurity, network administration, and enterprise systems.</li>
<li>Excellent leadership, communication, and vendor management skills.</li>
<li>Ability to thrive in a fast-paced, 24/7 hospitality and gaming environment. </li>
<li>Able to hold a Class A Gaming License</li>
</ul>
 Language, Mathematical Skills and Reasoning Ability:
<ul>
<li>Ability to read and comprehend simple instructions, short correspondence, and memos.&nbsp; Ability to write simple correspondence.&nbsp; Ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization.</li>
<li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.&nbsp; Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.</li>
<li>Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to define problems, collect data, establish facts and draw valid conclusions while providing optimum guest service.</li>
</ul>
 Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Must be able to sit and work at a computer for extended periods. • Regularly required to stand, walk, bend, reach, and lift to access equipment and support operational needs across the property. • Ability to lift, carry, and move IT equipment (computers, servers, networking hardware, etc.) weighing up to 30 pounds. • Must be able to visually inspect systems, cabling, and equipment in both office and casino floor environments. • Requires the ability to communicate clearly in person, over the phone, and via digital platforms. • Occasional travel may be required for training, vendor meetings, or corporate initiatives. Work Environment: The position is regularly exposed to tobacco smoke, loud noises and bright lights. &nbsp;
Candidates for all positions must be at least 21 years of age and be able to pass a background check and drug screen. Applicants must have a California I.D., a Social Security Card, and a Birth Certificate.
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kTM5emkHq4

Director of Technology (MIS)

<h3>Job Description</h3>
Job Description
Position:&nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; General Store Clerk/Housekeeper Reports To:&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;RV Park Manager and/or Supervisor Department:&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; Administration
Salary:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; $17.00 per hour&nbsp;
Full Time Team Member eligible for Medical, Dental, Vision, &amp; Life insurance
Generous&nbsp;Paid Time Off plan -&nbsp;401K with&nbsp;Match
Feather Falls Casino is seeking motivated individuals&nbsp;to join the #1 place to work in our area. Come be part of our great RV park team.&nbsp;Experience the premier place to work in all of Northern California.
We encourage growth and learning.&nbsp; With your talent and our training and commitment, you will have great success as part of our team and family.&nbsp; If you are looking for an exceptional working experience, with a vision, commitment and empowerment, you are invited to become a part of California’s Best&nbsp;Team. We offer the Best Wages, Benefits and Experience to our Feather Falls Casino and Lodge family.
We are California’s Best Bet!
Position Purpose Position is responsible for performing guest reservation (i.e. check-in and out), on the KOA system. Responsibilities also include the store point of sale transactions, day to day store operation and general housekeeping duties. This position requires interaction with guests therefore; strong customer service skills are required.&nbsp;
This position requires that the employee be available to work weekends, Holidays and evenings. Hours are based on seasonal periods with varying requirements based on volume and weather. May have periods where less than full time employment is offered.
Essential Duties and Responsibilities include, but are not limited to the following: •&nbsp;&nbsp; &nbsp;Maintain counters, tables, chairs, floors, restrooms, and showers to ensure cleanliness for guests and employees. •&nbsp;&nbsp; &nbsp;Clean windows of main buildings and wax, mop or vacuum floors as needed. •&nbsp;&nbsp; &nbsp;Empty and clean receptacles and ashtrays. •&nbsp;&nbsp; &nbsp;Provide cleaning services to all office areas. •&nbsp;&nbsp; &nbsp;Remove trash, seal bags, and place in dumpster. •&nbsp;&nbsp; &nbsp;Advise supervisor of supplies that need replenishment. •&nbsp;&nbsp; &nbsp;Provide grounds maintenance as directed. •&nbsp;&nbsp; &nbsp;Maintain a professional, courteous attitude at all times with guests and staff. •&nbsp;&nbsp; &nbsp;Perform other cleaning assignments as directed by supervisor and/or management. •&nbsp;&nbsp; &nbsp;Maintain a cooperative, positive and friendly attitude towards customers and co-workers, which exemplifies the Feather Falls and KOA commitment to customer satisfaction. •&nbsp;&nbsp; &nbsp;Wear the KOA uniform at all times when on duty, insuring that it is clean with your nametag present and clearly displayed. •&nbsp;&nbsp; &nbsp;Use the appropriate guidelines and procedures for the handling of registration, reservations and refunds using the Koa computer system.&nbsp; •&nbsp;&nbsp; &nbsp;Follow the proper procedures for cash handling and credit card charges and properly use the computer, cash register, credit card and various other front desk equipment as outlined in the Feather Falls/ KOA operations manual. •&nbsp;&nbsp; &nbsp;Promote casino and local attractions, as well as, the KOA Value Kard™ sales system. Encourage referrals to other KOA campgrounds and stay current on the national and local advertising and discount programs for the campground, store and other income areas.&nbsp; •&nbsp;&nbsp; &nbsp;Handle the daily, weekly and monthly scheduled stocking and cleaning programs as requested by the Campground Manager or Supervisor.&nbsp; •&nbsp;&nbsp; &nbsp;Quickly resolve customer complaints within the positions authority level, making sure issues that are beyond that level and brought to the attention of the Campground Manager or Supervisor as soon as possible for prompt resolve. •&nbsp;&nbsp; &nbsp;Attend to campers specific needs at the campsite, i.e. provide instruction on how to hook up power, attach water supply hose to camper, how to connect TV lines, start barbeque, etc. •&nbsp;&nbsp; &nbsp;Conduct routine spot checks of restrooms, showers, general store and recreational room and clean as necessary.&nbsp; •&nbsp;&nbsp; &nbsp;Clean windows of main buildings and wax, mop or vacuum floors. •&nbsp;&nbsp; &nbsp;Empty the building trash receptacles as required. •&nbsp;&nbsp; &nbsp;Fill Propane tanks as required. •&nbsp;&nbsp; &nbsp;Conform to and comply with the general policies as outlined in the Feather Falls employee handbook. •&nbsp;&nbsp; &nbsp;When necessary make contact with emergency services for guest or employee accidents or illnesses. •&nbsp;&nbsp; &nbsp;Perform other duties and assignments as directed by the Camp Ground Manager or Supervisor.
Supervisory Responsibilities None
Qualifications
To perform this job successfully, an individual must be able to perform&nbsp;each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires strong customer service skills along with enough computer literacy to quickly learn the KOA reservation, registration credit card and point of sale programs and functions.&nbsp;
Education and/or Experience High school diploma or GED equivalent required; or three to six months related experience and/ or training; or equivalent combination of education and experience in a similar field. &nbsp;
Language Skills&nbsp; This position requires the ability to read and use a combination of technical and non-technical information in a manner that will allow for the correct use of the computer, point of sale and office equipment. This position requires the ability to convey a wide variety of information positively to a large demographic customer base. &nbsp;&nbsp;&nbsp; &nbsp;
Reasoning Ability The ability to apply common sense understanding to carry out simple one-or twostep instructions is required. Ability to deal with standardized situations with the occasional or no variables. &nbsp;
Certificates, Licenses, Registrations A valid Driver’s License may be required Certification to supply propane (training and certification provided by employer)&nbsp;
Physical Demands The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp;This position requires the employee to walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 25 pounds.&nbsp;
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essentials functions. While performing the duties of this job, the employee is occasionally exposed to moving RV vehicles, moving mechanical parts, high precarious places, fumes or airborne particles; toxic or caustic chemicals; and outside weather conditions. The noise level in the work environment is usually moderate.
PM20 &nbsp;
Candidates for all positions must be at least 21 years of age and be able to pass a background check and drug screen. Applicants must have a California I.D., a Social Security Card, and a Birth Certificate.
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RV Park Store Clerk/Housekeeper (KOA)

<h3>Job Description</h3>
Job Description
Position Title: Beverage Host
Reports To: Manager, Assistant Manager, Supervisor
Supervises: N/A
Summary of Position
Responsible for providing guest with attentive and gracious service. Taking order, serving guests, works as a team by assisting all guests on the casino floor
Key Responsibilities and Performance/Behaviors

<ul>
<li>Ability</li>
</ul>
<ul>
<li>Can explain and demonstrate Hospitality Behaviors and Performance Standards.</li>
<li>Understands where to get the information needed to complete tasks to standard.</li>
<li>Can explain and demonstrate technical skills used to complete tasks to standard.</li>
<li>Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard.</li>
<li>Understands how to take ownership of problems and solve them when solutions may not be available.</li>
<li>Can explain how to request help from others when needed to complete task or goal.</li>
<li>Has complete knowledge and can tell others of IMGR&amp;C products and services.</li>
<li>Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner.</li>
</ul>
<ul>
<li>Performance</li>
</ul>
<ul>
<li>Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP’s and task lists.</li>
<li>Responds to obstacles; finds new ways to reach desired end results.</li>
<li>In absence of guidance, acts and takes charge to respond to guest or internal customer needs.</li>
<li>Responds to change by quickly applying talent and skills in a positive way to succeed.</li>
<li>Supports achievement of Quality Goal; “Do it right the first time.”</li>
<li>Acts to protect and preserve property of IMGR&amp;C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair.</li>
<li>Makes suggestions to improve performance.</li>
</ul>
<ul>
<li>Behavior</li>
</ul>
<ul>
<li>Behavior meets IMGR&amp;C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills).</li>
<li>Approaches all activities with enthusiasm and encourages enthusiasm from others.</li>
<li>Chooses a positive approach in all situations.</li>
<li>Respects individuality of others; continues to communicate in order to work together.</li>
<li>Speaks positively about guests, other team members and our business in all situations on and off property.</li>
<li>Treats other with respect in all situations.</li>
</ul>
<ul>
<li>Service</li>
</ul>
<ul>
<li>Serves others.</li>
<li>Identifies and can communicate needs of guests and others.</li>
<li>Takes quick action to serve others in a way that meets/exceeds their needs.</li>
<li>Identifies ways to improve individual or team’s service to others.</li>
<li>Provides service outside job responsibilities if needed to help resort succeed.</li>
<li>Takes ownership of guest problem(s) until it is solved.</li>
</ul>
<ul>
<li>Professionalism</li>
</ul>
<ul>
<li>Meets IMGR&amp;C Appearance standards.</li>
<li>Professionally supports IMGR&amp;C reputation and image in all situations, on and off property.</li>
</ul>
<ul>
<li>Attendance</li>
</ul>
<ul>
<li>Meets IMG&amp;C policy for attendance.</li>
<li>Informs supervisor of future absence as far in advance as possible.</li>
<li>Required to work all Marketing Special Events and Concerts.</li>
</ul>
<ul>
<li>Communication</li>
</ul>
<ul>
<li>Provides information others need to succeed, in time for them to use it.</li>
<li>Shares with next shift the information needed for them to succeed.</li>
<li>Listens to others without interruption; acts on their feedback when possible.</li>
<li>Asks questions to better understand expectations of others.</li>
<li>Reports all guest complaints and compliments to Supervisor or Manager.</li>
<li>Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&amp;C standards.</li>
</ul>
<ul>
<li>Team Work</li>
</ul>
<ul>
<li>Puts Success of team ahead of personal success.</li>
<li>Helps other team members succeed without being asked.</li>
<li>Takes action to resolve conflict between individuals.</li>
<li>Helps other departments achieve success.</li>
<li>Reports ideas to increase team success and guest satisfaction to Supervisor or Manager.</li>
<li>Does whatever is necessary to help department and resort success.</li>
<li>Contributes ideas that support progress and success at shift, team and departmental meetings.</li>
</ul>

<ol>
<li>Essential Duties and Responsibilities include the following and are subject to change at management’s discretion:</li>
</ol>
<ul>
<li>Describes all items in the menu including beverages and specials; Greets guest, take drink order;</li>
<li>Takes guest order accurately;</li>
<li>Removes used, finished drinking ware; Checks with customers to ensure satisfaction;</li>
<li>Completes shift opening and closing side work as assigned;</li>
<li>Fills in as a Busser and/or any other needed position at the request of Restaurant;</li>
<li>Performs par checks on supplies and reports any replenishment of supplies necessary;</li>
<li>Maintains a clean work area;</li>
<li>Assists other departments when necessary;</li>
<li>Any other duties as assigned;</li>
<li>Adheres to all regulatory, departmental and casino policies and procedures;</li>
</ul>
<ol>
<li>Supervisory Responsibilities</li>
<li>Education and/or Experience Requirements</li>
</ol>
 Meets IMGR&amp;C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork.
<ul>
<li>High School Diploma or GED, or six months to one-year job related experience, or training.</li>
</ul>
<ol>
<li>Physical Demands</li>
</ol>
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position.
While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours.
<ol>
<li>Work Environment</li>
</ol>
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position.
The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.

H6200 BEVERAGE HOST TC

<h3>Job Description</h3>
Job DescriptionCompany Description 
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description 
The EVS Attendant will maintain the cleanliness and safety of an assigned area throughout a shift. The EVS Attendant will implement the highest degree of professionalism in EVS and adhere to policies, procedures, and guidelines set by the EVS Manager.
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
<ul>
<li>The EVS Attendant will insure that every guest is offered a warm personalized guest experience.</li>
<li>Sweep all paper and other trash in an assigned area and dump trash in proper location.</li>
<li>The EVS Attendant will clean, dust and wipe down all surfaces in assigned area.</li>
<li>Empty and clean all ashtrays in assigned area.</li>
<li>The EVS Attendant will use proper safety and care with equipment and tasks for your own safety as well as the guests and fellow team members.</li>
<li>Sweep and or mop floors in designated or assigned areas.</li>
<li>The EVS Attendant will clean and restock restrooms as volume dictates.</li>
<li>Detail cleaning of restrooms or other assigned areas.</li>
<li>Chemical use is a necessity.&nbsp; Chemicals include:&nbsp; citrus cleaner, glass cleaner, wood polish, wax, etc.</li>
<li>Communication skills are required due to direct guest contact.</li>
<li>Other projects or duties as assigned by the supervisor or manager.</li>
<li>The EVS Attendant will attend shift and departmental meetings.</li>
<li>Follow Company and departmental policies and procedures.</li>
<li>The EVS Attendant will follow established key, radio, and chemical procedures.</li>
<li>Cross-train in areas as assigned or scheduled.</li>
</ul>
Qualifications 
(Related education and experience may be interchangeable on a year for year basis)
<ul>
<li>&nbsp;Six (6) months prior experience preferred.</li>
<li>Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdictions</li>
<li>Must successfully pass background check</li>
<li>Must successfully pass an alcohol and drug screening</li>
<li>Must be 21 years of age</li>
<li>Delivers superior internal and external guest service in Boyd Style.&nbsp;</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

EVS ATTENDANT

<h3>Job Description</h3>
Job Description
Reports to: 
Shift Supervisor
Job Summary: 
Responsible for maintaining a safe and secure environment for all guests, team members and company assets.
Essential Functions:
<ul>
<li>Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.</li>
<li>Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions.</li>
<li>Protect tribal assets by observing and reporting unusual, dangerous or suspicious activities throughout KLECH property.</li>
<li>Patrol assigned areas, as needed, including but not limited to main entrances, the gaming floor, back of the house and parking areas; control access to restricted areas, check in vendors, provide traffic control, prevent entry of barred guests and other duties as required by business needs.</li>
<li>Respond to calls from dispatch and inquiries from team members and guests to address internal/external guest concerns, safety issues, emergencies, and medical situations.</li>
<li>Escort the transfer of money, chips, and table and slot machine drops.</li>
<li>Write reports of incidents that occur on KLECH property, investigate and document other important information as needed.</li>
<li>Maintain a direct line of communication with immediate supervisors and surveillance team.</li>
<li>Maintain integrity and possess basic desire to protect and serve.</li>
<li>Demonstrate and promote KLECH core values and MAD skills.</li>
<li>Manage and maintain security of confidential information entrusted to position.</li>
<li>Attend and satisfactorily complete all required training as assigned.</li>
<li>Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed.</li>
<li>The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director.</li>
<li>Perform other duties as assigned.</li>
</ul>
Minimum Requirements to Qualifications: 
<ul>
<li>Must have High School Diploma or GED.</li>
<li>Must possess a valid, state issued driver's license.</li>
<li>Must pass Security assessment.</li>
<li>Level 1 security training, preferred.</li>
<li>Minimum one (1) year of experience as a security guard/officer, preferred.</li>
<li>Knowledge of local, state and federal jurisdiction laws, preferred.</li>
<li>Strong communication skills in English both written and oral. Spanish or other language skills a plus.</li>
</ul>
Other Criteria:
Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed.
Skills and Abilities: 
<ul>
<li>Ability to work independently with minimal supervision.</li>
<li>Ability to maintain effective relationships with the General Manager, Directors, Managers, vendors and all staff.</li>
<li>Ability to work under pressure in a fast paced, stressful environment.</li>
<li>Ability to meet multiple deadlines and multi-task.</li>
<li>Ability to have strong critical thinking, analytical and guest service skills.</li>
<li>Must possess a positive attitude with strong organizational and leadership qualities.</li>
<li>Ability to add, subtract, multiply and divide in all units of measure.</li>
<li>Ability to define problems, collect data, establish facts and draw conclusions.</li>
<li>Ability to understand complex instructions and material.</li>
<li>Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers of all levels.</li>
<li>Ability to work effectively with individuals and demonstrate leadership and team building skills with empathy and enthusiasm.</li>
<li>Ability to maintain confidentiality.</li>
<li>Ability to follow and comply with established Casino guest service programs.</li>
</ul>
Physical Demands:
<ul>
<li>While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, climb and bend for extended periods; reach with hands and arms; talk and listen on a regular basis.</li>
<li>The team member must be able to concentrate for prolonged periods.</li>
<li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.</li>
<li>The team member must be able to communicate effectively in person or using telecommunications equipment.</li>
<li>The team member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone and calculator.</li>
<li>Frequently lift and/or move up to 50 lbs.</li>
</ul>
Work Environment: 
<ul>
<li>Casino floor, outside premises and normal office setting.</li>
<li>Frequent walking and standing in a smoke filled environment and frequent contact with the general public.</li>
<li>Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day.</li>
<li>May be exposed to inclement weather and extreme weather conditions.</li>
<li>Extended hours and irregular shifts may be required including nights, weekends and holidays.</li>
<li>Must be able to perform under pressure and work long hours under stressful conditions.</li>
<li>May be exposed to the risks associated in attempting to resolve issues with difficult guests and extremely irate staff members.</li>
<li>May be exposed to various types of lighting including, but not limited to: artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc.</li>
<li>Travel may be required to perform one or more essential functions of this position.</li>
</ul>
Conditions of Employment:
<ul>
<li>Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license. Responsible to keep all documents current and valid at all times.</li>
<li>Must be able to provide authorization to work in the United States.</li>
<li>Must be at least 18 years of age.</li>
<li>Must have access to reliable transportation to commute to and from work.</li>
<li>Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC.</li>
</ul>

Security Officer

<h3>Job Description</h3>
Job Description
​​​​​​Quest Group Executive Search is on the hunt for a Service&nbsp;Supervisor for one of our highly respected fast growing client!
<ul>
<li>The Area Supervisor is responsible for overseeing the day-to-day operations and management of service technicians assigned to routes within a designated area.</li>
<li>This role involves managing multiple routes, ensuring efficient service delivery, and maintaining high levels of customer satisfaction.</li>
<li>The Area Supervisor will directly report to the Service Manager and work closely with Service Technicians to ensure that all work orders are completed accurately and promptly.</li>
</ul>
Key Responsibilities:
<ul>
<li>Oversee the operational performance of multiple routes and approximately 300 locations and all&nbsp; machines per location.</li>
<li>Manage and direct the activities of service technicians within the designated area.</li>
<li>Monitor and evaluate the performance of technicians, providing guidance, training, and feedback to improve service.</li>
<li>Ensure that late, priority, and/or complex work orders are addressed promptly.</li>
<li>Ensure compliance with all company policies, safety standards, and regulatory requirements.</li>
<li>Foster strong relationships with location owners and customers, ensuring high levels of satisfaction and addressing any concerns or issues promptly.</li>
<li>Collaborate with the Service Manager to implement strategies for operational improvement and efficiency.</li>
<li>Prepare and submit reports on area performance, including service completion rates, customer feedback, and technician productivity.</li>
</ul>
Qualifications:
<ul>
<li>Proven experience in a supervisory or management role, preferably within the service or amusement industry.</li>
<li>Strong leadership and team management skills.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to solve problems effectively and handle complex work orders.</li>
<li>Knowledge of maintenance procedures and equipment for coin-operated amusement machines is a plus.</li>
<li>Valid driver's license, Clean MVR, and ability to travel between locations as needed</li>
<li>Will have 6-10 direct reports (Techs)</li>
<li>Will need technical abilities as they will work along side the technicians</li>
<li>Company car and gas card</li>
<li>COAM or casino experience a huge plus!</li>
</ul>

Service Supervisor

<h3>Job Description</h3>
Job Description
Position Title: Server (Apache Tee, Broken Arrow Tap House, Red Hat Grille, Casino F&amp;B)
Reports To: Restaurant Manager, Assistant Manager, Supervisor
Supervises: N/A
Summary of Position
Responsible for providing guests with attentive and gracious service. Taking order, serving guests, upselling and describing specials and all menu items. Works as a team by assisting all guests in the dining room. Pre-bussing table in assigned area(s).
Key Responsibilities and Performance/Behaviors

<ul>
<li>Ability</li>
</ul>
<ul>
<li>Can explain and demonstrate Hospitality Behaviors and Performance Standards.</li>
<li>Understands where to get the information needed to complete tasks to standard.</li>
<li>Can explain and demonstrate technical skills used to complete tasks to standard.</li>
<li>Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard.</li>
<li>Understands how to take ownership of problems and solve them when solutions may not be available.</li>
<li>Can explain how to request help from others when needed to complete task or goal.</li>
<li>Has complete knowledge and can tell others of IMGR&amp;C products and services.</li>
<li>Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner.</li>
</ul>
<ul>
<li>Performance</li>
</ul>
<ul>
<li>Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP’s and task lists.</li>
<li>Responds to obstacles; finds new ways to reach desired end results.</li>
<li>In absence of guidance, acts and takes charge to respond to guest or internal customer needs.</li>
<li>Responds to change by quickly applying talent and skills in a positive way to succeed.</li>
<li>Supports achievement of Quality Goal; “Do it right the first time.”</li>
<li>Acts to protect and preserve property of IMGR&amp;C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair.</li>
<li>Makes suggestions to improve performance.</li>
</ul>
<ul>
<li>Behavior</li>
</ul>
<ul>
<li>Behavior meets IMGR&amp;C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills).</li>
<li>Approaches all activities with enthusiasm and encourages enthusiasm from others.</li>
<li>Chooses a positive approach in all situations.</li>
<li>Respects individuality of others; continues to communicate in order to work together.</li>
<li>Speaks positively about guests, other team members and our business in all situations on and off property.</li>
<li>Treats other with respect in all situations.</li>
</ul>
<ul>
<li>Service</li>
</ul>
<ul>
<li>Serves others.</li>
<li>Identifies and can communicate needs of guests and others.</li>
<li>Takes quick action to serve others in a way that meets/exceeds their needs.</li>
<li>Identifies ways to improve individual or team’s service to others.</li>
<li>Provides service outside job responsibilities if needed to help resort succeed.</li>
<li>Takes ownership of guest problem(s) until it is solved.</li>
</ul>
<ul>
<li>Professionalism</li>
</ul>
<ul>
<li>Meets IMGR&amp;C Appearance standards.</li>
<li>Professionally supports IMGR&amp;C reputation and image in all situations, on and off property.</li>
</ul>
<ul>
<li>Attendance</li>
</ul>
<ul>
<li>Meets IMG&amp;C policy for attendance.</li>
<li>Informs supervisor of future absence as far in advance as possible.</li>
<li>Required to work all Marketing Special Events and Concerts.</li>
</ul>
<ul>
<li>Communication</li>
</ul>
<ul>
<li>Provides information others need to succeed, in time for them to use it.</li>
<li>Shares with next shift the information needed for them to succeed.</li>
<li>Listens to others without interruption; acts on their feedback when possible.</li>
<li>Asks questions to better understand expectations of others.</li>
<li>Reports all guest complaints and compliments to Supervisor or Manager.</li>
<li>Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&amp;C standards.</li>
</ul>
<ul>
<li>Team Work</li>
</ul>
<ul>
<li>Puts Success of team ahead of personal success.</li>
<li>Helps other team members succeed without being asked.</li>
<li>Takes action to resolve conflict between individuals.</li>
<li>Helps other departments achieve success.</li>
<li>Reports ideas to increase team success and guest satisfaction to Supervisor or Manager.</li>
<li>Does whatever is necessary to help department and resort success.</li>
<li>Contributes ideas that support progress and success at shift, team and departmental meetings.</li>
</ul>

<ol>
<li>Essential Duties and Responsibilities include the following and are subject to change at management’s discretion:</li>
</ol>
<ul>
<li>Describes all items in the menu including beverages and specials.</li>
<li>Greets guest, take drink order and check I.D(s) for alcoholic beverage orders.</li>
<li>Takes guest order accurately.</li>
<li>Checks food presentation and delivers as ordered; i.e.: Soup or salad then entree and so on.</li>
<li>Removes used, finished drinking ware.</li>
<li>Checks with customers to ensure satisfaction.</li>
<li>Prepares itemized guest ticket for final processing.</li>
<li>Completes shift opening and closing side work as assigned.</li>
<li>Fills in as a busser and/or greeter or any other needed position at the request of Restaurant Supervisor and/or Manager.</li>
<li>Performs par checks on supplies and reports any replenishment of supplies necessary.</li>
<li>Maintains a clean work area.</li>
<li>Assists Greeter/Cashier by seating guests when necessary.</li>
<li>Assists with bringing food to buffet line when necessary.</li>
<li>Assists other departments when necessary.</li>
<li>Any other duties as assigned.</li>
<li>Adheres to all regulatory, departmental and casino policies and procedures.</li>
</ul>
<ol>
<li>Supervisory Responsibilities</li>
<li>Education and/or Experience Requirements</li>
</ol>
 Meets IMGR&amp;C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork.
<ul>
<li>High School Diploma or General Education Degree (GED) or six months to one year job-related experience and/or training; must be able to obtain a liquor server license. Mescalero Apache Tribal preference; bicultural experience preferred.</li>
</ul>
<ol>
<li>Physical Demands</li>
</ol>
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position.
While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours.
<ol>
<li>Work Environment</li>
</ol>
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position.
The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.
Approvals:
Date: _______________________
____________________________________
 Team Member Signature

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