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<h3>Job Description</h3>
Job Description
About the Role:
As a Customer Service Representative at Joint Active Systems, Inc. within the Finance and Insurance sector, you will serve as a vital link between the company and its clients, ensuring exceptional service delivery and client satisfaction. Your primary goal will be to address customer inquiries, resolve issues efficiently, and provide accurate information regarding financial products and services. You will play a key role in maintaining strong customer relationships by understanding client needs and offering tailored solutions. This position requires a proactive approach to problem-solving and the ability to manage multiple customer interactions with professionalism and empathy. Ultimately, your efforts will contribute to the company’s reputation for reliability and trustworthiness in a highly regulated industry.
Minimum Qualifications:
<ul>
<li>High school diploma or equivalent.</li>
<li>Proven experience in a customer service role, preferably within the finance or insurance industry.</li>
<li>Strong communication skills, both verbal and written.</li>
<li>Basic knowledge of financial products and services.</li>
<li>Ability to use customer relationship management (CRM) software and other relevant technology.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Associate’s or Bachelor’s degree in Finance, Business Administration, or a related field.</li>
<li>Experience working in a regulated financial environment.</li>
<li>Familiarity with compliance standards and data privacy regulations.</li>
<li>Multilingual abilities to support a diverse customer base.</li>
<li>Certification in customer service or financial services (e.g., FINRA, CFP).</li>
</ul>
Responsibilities:
<ul>
<li>Respond promptly and professionally to customer inquiries via phone, email, and chat, providing clear and accurate information about financial products and services.</li>
<li>Assist customers with account management tasks, including processing transactions, updating personal information, and resolving billing or payment issues.</li>
<li>Identify and escalate complex issues to appropriate departments while ensuring timely follow-up and resolution.</li>
<li>Maintain detailed and accurate records of customer interactions and transactions in compliance with company policies and regulatory requirements.</li>
<li>Collaborate with team members and other departments to improve customer service processes and contribute to continuous improvement initiatives.</li>
</ul>
Skills:
In this role, strong communication skills are essential for effectively interacting with customers and understanding their needs. Problem-solving abilities enable you to address and resolve issues efficiently, ensuring customer satisfaction. Proficiency with CRM software and other digital tools is used daily to track customer interactions and manage accounts accurately. Knowledge of financial products and regulatory requirements helps you provide accurate information and maintain compliance. Additionally, teamwork and adaptability are important as you collaborate with colleagues and adjust to evolving customer service processes.
 Monday through Friday from 8am to 5pm.

Customer Service Representative

<h3>Job Description</h3>
Company Description
Allen Electrical has been providing quality residential electrical services in Louisville and Southern Indiana for over 40+ years. We are members of the Better Business Bureau and Home Builders Association of Louisville, and our electricians are licensed and insured in both Kentucky and Indiana. We have several master electricians on staff to ensure that all installations and repairs are performed to code. We are committed to providing quality, cost-effective, and timely service to our customers!
 
Role Description
We are looking for a full-time Customer Service Representative to join our team in Louisville, KY. The successful candidate will be responsible for providing excellent customer service to our clients, responding to inquiries, resolving customer issues, and providing general administrative support.
 
Qualifications
<ul>
<li>Excellent communication and interpersonal skills</li>
<li>Strong problem-solving and organizational skills</li>
<li>Ability to work independently and as part of a team</li>
<li>Proficiency in Microsoft Office Suite and other relevant software</li>
<li>Knowledge of customer service principles and practices</li>
<li>Knowledge of electrical systems and components</li>
<li>Ability to work in a fast-paced environment</li>
<li>Ability to handle multiple tasks simultaneously</li>
<li>Ability to work under pressure and meet deadlines</li>
<li>Strong attention to detail and accuracy</li>
<li>Previous experience in a customer service role is preferred</li>
<li>Service titan experience preferred</li>
</ul>
Benefits
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
</ul>

<h3>Job Description</h3>
Job Description
&nbsp;We are looking for a dedicated Customer Service Representative to join our team in West Des Moines, Iowa. In this long-term contract role, you will play a key part in delivering exceptional support to customers, managing inquiries, and ensuring claims are processed accurately. This position offers an opportunity to thrive in a fast-paced environment while enhancing your attention to detail.
Responsibilities:
• Handle inbound customer calls with efficiency, addressing inquiries and resolving issues promptly.
• Deliver excellent customer service by providing accurate information and solutions tailored to customer needs.
• Process claims with a focus on accuracy and adherence to company guidelines.
• Perform data entry tasks to maintain and update customer records in internal systems.
• Collaborate with team members to ensure quality assurance standards are consistently met.
If you are looking to excel in a customer service position in the insurance industry, this position is for you! Please apply today through our Robert Half website or call 515.706.4974.
&nbsp;Requirements:
• At least 2 years of experience in a customer service role.
• Strong attention to detail and ability to ensure accuracy in all tasks.
• Proficiency in basic computer skills, including Word, Excel, and Outlook.
• Typing speed of 45-60 words per minute with high accuracy.
• Ability to thrive in a fast-paced and dynamic environment.
• Eagerness to learn new skills and adapt to changes.
If you are looking to excel in a customer service position in the insurance industry, this position is for you! Please apply today through our Robert Half website or call 515.706.4974.

Customer Service

<h3>Job Description</h3>
Job Description
&nbsp;We are looking for a dedicated Customer Service Representative to join our team in West Des Moines, Iowa. In this long-term contract role, you will play a key part in delivering exceptional support to customers, managing inquiries, and ensuring claims are processed accurately. This position offers an opportunity to thrive in a fast-paced environment while enhancing your attention to detail.
Responsibilities:
• Handle inbound customer calls with efficiency, addressing inquiries and resolving issues promptly.
• Deliver excellent customer service by providing accurate information and solutions tailored to customer needs.
• Process claims with a focus on accuracy and adherence to company guidelines.
• Perform data entry tasks to maintain and update customer records in internal systems.
• Collaborate with team members to ensure quality assurance standards are consistently met.
If you are looking to excel in a customer service position in the insurance industry, this position is for you! Please apply today through our Robert Half website or call 515.706.4974.
Requirements:
• At least 2 years of experience in a customer service role.
• Strong attention to detail and ability to ensure accuracy in all tasks.
• Proficiency in basic computer skills, including Word, Excel, and Outlook.
• Typing speed of 45-60 words per minute with high accuracy.
• Ability to thrive in a fast-paced and dynamic environment.
• Eagerness to learn new skills and adapt to changes.
If you are looking to excel in a customer service position in the insurance industry, this position is for you! Please apply today through our Robert Half website or call 515.706.4974.

<h3>Job Description</h3>
Job DescriptionKable Staffing is hiring a Customer Service Representative in West Chester, OH. This position is full-time, temp to hire opportunity. FULL JOB DESCRIPTIONPRINCIPAL DUTIES &amp; RESPONSIBILITIES
<ul>
<li>Read and understand order sheets</li>
<li>Maintaining a positive, empathetic, and professional attitude toward customers always.</li>
<li>Responding promptly to customer inquiries.</li>
<li>Communicating with customers through various channels.</li>
<li>Acknowledging and resolving customer complaints.</li>
<li>Knowing our products inside and out so that you can answer questions.</li>
<li>Processing orders, forms, applications, and requests.</li>
<li>Keeping records of customer interactions, transactions, comments, and complaints.</li>
<li>Communicating and coordinating with colleagues as necessary.</li>
<li>Providing feedback on the efficiency of the customer service process.</li>
<li>Managing a team of junior customer service representatives.</li>
<li>Ensure customer satisfaction and provide professional customer support.</li>
</ul>
Requirements
<ul>
<li>High school diploma, general education degree, or equivalent.</li>
<li>Ability to stay calm when customers are stressed or upset.</li>
<li>Comfortable using computers.</li>
<li>Experience working with customer support.</li>
<li>Ability to work in fast-paced environment.</li>
<li>Ability to move or lift up to 50+ lbs.</li>
<li>Ability to reach, grasp, hold, push, pull, bend, twist, squat, climb, kneel.</li>
<li>Ability to utilize hand/eye coordination.</li>
<li>Capability to stand for prolonged periods of time</li>
<li>Communication skills.</li>
</ul>
WHY KABLE STAFFING?
<ul>
<li>Weekly Pay</li>
<li>Exclusive Access Opportunities to V.I.P. Vault</li>
<li>Day 1 Benefits</li>
<li>Various Bonus Opportunities</li>
<li>Eligibility for Employee of the Month Rewards</li>
</ul>
ABOUT THE KABLE GROUPFor over 50 years, The Kable Group has been committed to connecting candidates looking for reliable work opportunities with companies in need of workforce solutions. We leverage our expertise in core industries to ensure that the needs of our clients and our candidates alike are satisfied. Whether it’s a professional position, skilled labor need, or an education opportunity, The Kable Group’s suite of solutions caters to finding the right fit, every time.At the Kable Group, we do not just accept diversity — we celebrate it, we support it, and we thrive on it. Read our full diversity statement here.This job description is not intended to be all-inclusive and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.

<h3>Job Description</h3>
Job Description
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.
Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. We have various schedules ranging from 8:00 am MDT to 9:00 pm MDT. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.
As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members.
We are currently seeking dedicated professionals to work in our Colorado Springs office located at 1855 Telstar Dr, Colorado Spring, CO 80920, for future insurance sales and customer service opportunities in 2025. As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property &amp; Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security.
What you'll do:
<ul>
<li>
Facilitate the Property &amp; Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members.
</li>
<li>
Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
</li>
<li>
Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs.
</li>
<li>
Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.
</li>
<li>
Maintain required Property &amp; Casualty license and state registrations.
</li>
<li>
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
</li>
</ul>
What you have:
<ul>
<li>
High School Diploma or GED equivalent
</li>
<li>
Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products
</li>
<li>
Ability to prioritize and multi-task, while navigating through multiple business applications
</li>
<li>
Ability to apply knowledge and understanding of insurance regulatory and compliance requirements
</li>
<li>
Acquire Property &amp; Casualty licenses and state registrations within 90 days of hire depends on location of hiring
</li>
</ul>
What sets you apart:
<ul>
<li>
1 year of customer contact experience in a needs-based sales environment
</li>
<li>
6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face
</li>
<li>
US military experience through military service or a military spouse/domestic partner
</li>
</ul>
Training Schedule: Monday - Friday
8hr shift within the hours of 8:00am – 6:00pm
USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members.
Work Schedule:
All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.
Salary: The hiring range for this position is: $46,400.00 - $48,900.00
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. 
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
PandoLogic. Keywords: Customer Service Representative, Location: Colorado Springs, CO - 80909 , PL: 599083263

Customer Service Advisor

<h3>Job Description</h3>
Hours: M-F 9:30am-6pm
Pay: $19-$23/hour
Location: 100% In-Office
Job Title: Customer Service Representative
Job Duties:
* Managing emails and responding appropriately
* Perform follow-up calls to recent customers
* Answer incoming calls to provide information, schedule appointments and receive customer information
* Provide accurate cost estimates to customers
* Document the emails/calls in an appropriate manner
* Handle customer complaints and concerns while maintaining high customer satisfaction standards
Requirements:
* High school diploma or general education degree (GED) required
* Excellent written and oral communication skills
* Proficient with Microsoft Office
* Looking for somebody that has great attention to detail
* One to two years of related experience 
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

<h3>Job Description</h3>
Job Description
Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. Do you love helping others?
We offer
<ul>
<li>Opportunities to advance within</li>
<li>Flexible schedules</li>
<li>Tremendous bonus opportunities</li>
<li>Fantastic Supervisors and a Positive environment</li>
<li>Affordable benefits for you, your spouse, and/or children after 90 days</li>
<li>Paid time off and paid holidays after 90 days</li>
</ul>
Position Summary
Customer Service Representatives primarily receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Service Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals. Customer Service Representatives use their excellent communication and interpersonal skills with every contact to provide world-class customer service.
Essential Duties and Responsibilities
·
<ul>
<li>
<ul>
<li>Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.</li>
<li>Maintains confidentiality; Listen to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.</li>
<li>Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds quickly and effectively to customer</li>
<li>questions</li>
<li>Multi tasks to document while speaking with the consumer.</li>
<li>Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Meets clients' specific quality standards.</li>
<li>Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.</li>
<li>Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.</li>
</ul>
</li>
</ul>
Other duties as requested by management
<ul>
<li>Is consistently at work and on time</li>
</ul>
Minimum Qualifications
Education: High School diploma or GED.
Must be able to successfully pass a criminal background check
Data entry and basic computer skills
ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT's employees to perform their job duties may result in discipline up to and including discharge.
Company DescriptionAdvanced Call Center Technologies is seeking Customer Service Representatives to join our team. We offer: · Opportunities to advance within · Tremendous bonus opportunities · Fantastic Supervisors and a Positive environment · Employee Owned- You will become an employee owner, once qualifications to participate are met! · Affordable benefits for you, your spouse, and/or children after 90 days · Paid time off and paid holidays after 90 days Join a team where your work matters. We treat each interaction as an opportunity to strengthen loyalty to the clients we serve. You will be part of a winning team and participate in our Employee Stock Ownership Plan (ESOP) -- an added long-term savings benefit that is completely paid for by ACT. The ESOP shares the wealth with our dedicated employees and makes us a healthy stable employer. At Advanced Call Center Technologies (ACT), we are 100% owned by our employees. When our company does well, our employees share in the rewards through our Employee Stock Ownership Plan (ESOP.) 
<h3>Company Description</h3>
Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. \r\n\r\nWe offer:\r\n\r\n· Opportunities to advance within\r\n\r\n· Tremendous bonus opportunities\r\n\r\n· Fantastic Supervisors and a Positive environment\r\n\r\n· Employee Owned- You will become an employee owner, once qualifications to participate are met!\r\n\r\n· Affordable benefits for you, your spouse, and/or children after 90 days\r\n\r\n· Paid time off and paid holidays after 90 days\r\n\r\nJoin a team where your work matters. We treat each interaction as an opportunity to strengthen loyalty to the clients we serve. You will be part of a winning team and participate in our Employee Stock Ownership Plan (ESOP) -- an added long-term savings benefit that is completely paid for by ACT. The ESOP shares the wealth with our dedicated employees and makes us a healthy stable employer. At Advanced Call Center Technologies (ACT), we are 100% owned by our employees. When our company does well, our employees share in the rewards through our Employee Stock Ownership Plan (ESOP.)

<h3>Job Description</h3>
Job Description
Well known company seeking a Customer Service Consultant to join our team!&nbsp;You will be responsible for&nbsp;helping&nbsp;customers by providing product and service information and resolving&nbsp;technical issues. Responsibilities:
<ul>
<li>Handle customer inquiries and complaints</li>
<li>Provide&nbsp;information about the products and services</li>
<li>Troubleshoot and resolve&nbsp;product issues and concerns</li>
<li>Document and update&nbsp;customer records based on&nbsp;interactions</li>
<li>Develop and maintain a knowledge&nbsp;base of the evolving products and services</li>
</ul>
​Qualifications:
<ul>
<li>Previous experience in customer service, sales, or other related fields</li>
<li>Associates Degree</li>
<li>Ability to prioritize and multitask</li>
<li>Positive and professional demeanor</li>
<li>Excellent written and verbal communication skills</li>
</ul>

Customer Service Consultant

<h3>Job Description</h3>
Job Description
Experience: The ideal sales support specialist is experienced in a fast-paced, multi-tasking role, has excellent communication skills
both by phone and email, brings excellent and accurate data-entry skills, is flexible with change and capable of multi-tasking with
ability to quickly re-focus, for this very driven sales support role. Ability to create lasting positive relationships with your fellow
employees, as well as, our clients. We have a very team/family feel here but we've been growing steadily for 17 years.
Responsibilities: Provide excellent support for your assigned sales reps, deal directly with their clients in processing orders, providing
updates, and managing their projects (via your computer and extension) from the order placement through the final delivery.
Qualifications: Excellent written and verbal skills. Excellent data entry skills. Ability to multi-task and refocus in busy role. Job Type: Full-time Salary: $42,000 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Life insurance • Paid time off • Vision insurance Schedule: • 8 hour shift • Monday to Friday Supplemental pay types: • Bonus pay License/Certification: • Driver's License (Preferred) Work Location: In person
Qualifications: - Excellent written and verbal skills - Excellent data entry skills - Ability to multi-task and refocus in busy role Send resume to <a href="mailto:tammy@babich.com" target="_blank">tammy@babich.com</a> or call Tammy Holley at 214-515-7604

395,984 Customer-Service Jobs