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job_organization_name

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<h3>Job Description</h3>
Job DescriptionThrough its relationship with CUSO Financial Services, L. P. (CFS) Patelco Credit Union is seeking a Manager, Investment Services Program in the Dublin, CA areas. About Patelco Credit Union Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California. We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members. We believe that work should be rewarding, challenging, and enjoyable. We’re dedicated to creating a positive and supportive culture where our team members can thrive. If you’re looking to use your skills and knowledge to make a difference in our members’ lives, Patelco could be the perfect fit for you. Overview In this role, the incumbent is responsible for developing and measuring short and long-term strategic plans (including marketing) for the Investment Services Program with a focus to increase revenue, improve member penetration and quality service. They will assist, coach and mentor the team to develop personal plans and hold them accountable to execute and measure the plans following the credit union and the broker dealer’s guidelines. Responsibilities
<ul>
<li>Develop each employee to their highest potential by identifying their areas for improvement and appropriately coaching, training or correcting the employees’ performance in alignment with Patelco performance management practices.</li>
<li>Conduct regular connect with each employee to review performance, set goals, and develop improvement plans to ensure accountability.</li>
<li>Ensure the program aligns with the credit unions' operating plan, long-range plan and other initiatives that promote synergy.</li>
<li>Oversee the completion of all required Credit Union compliance training and those mandated by the broker-dealer.</li>
<li>Serve as a liaison between Patelco Financial Solutions and other departments.</li>
<li>Ensure that the program adheres to all broker-dealer and regulatory requirements.</li>
<li>Ensure that the goals and operations of the Patelco Financial Solutions aligns with the overall goals and objectives of the Credit Union.</li>
<li>Develop and coordinate marketing and advertising strategy that aligns with the operating plan.</li>
<li>Supervise and coordinate the preparation of daily, monthly, and annual reports related to sales activities, income, expenses, and referrals.</li>
<li>Assist in preparing annual operating budget and monitor revenue and expenditures.</li>
<li>Assist in planning, implementing, and evaluating a business plan for the Investment Group.</li>
<li>Plan, implement and evaluate short and long-term business plans of the Financial Advisors and Sales Assistants.</li>
<li>Develop training content for branch teams and vet content with Compliance and our broker-dealer partner, and ensure monthly training sessions are conducted by the investment team.</li>
<li>Calculate compensation metrics for the Investment Team.</li>
<li>Manage member complaints/errors (with CFS Compliance) to promote member experience and minimize credit union liability.</li>
<li>Ensure that the operations of Patelco Financial Solutions comply with all applicable compliance and regulatory standards.</li>
<li>Provide on-going financial planning, sales, and career coaching and mentoring employees.</li>
<li>Assist in managing all recruiting efforts for Patelco Financial Solutions in partnership with Human Resources.</li>
<li>Perform other duties as assigned.</li>
<li>Ability to read and perform arithmetic operations quickly and accurately, and demonstrate strong mathematical aptitude.</li>
<li>Demonstrate excellent verbal and written communication and effective presentation skills.</li>
<li>Effectively communicate with internal partners and clients.</li>
<li>Demonstrate excellent decision making, problem-solving skills, and strong organizational skills.</li>
<li>Pay attention to details and recognize errors in numbers and spelling.</li>
<li>Strong practical understanding of general economic principles relating to all aspects of personal finance.</li>
<li>Demonstrate professionalism at all times with empathy and tact, and able to handle confidential information.</li>
<li>Understand and comply with all applicable federal and state laws and banking regulations (including those related to OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and Patelco Credit Union's policies and procedures. </li>
</ul>
Qualifications
<ul>
<li>Bachelors degree in in finance, business or related field required.</li>
<li>5+ years related investment industry experience and/or training.</li>
<li>3+ years of prior management experience, including sales coaching experience.</li>
<li>Series 7, 63, 65 (or 66) Securities Registrations, and Life Insurance licenses are required.</li>
<li>Series 24 or Series 9/10 Securities Registrations equivalent required.</li>
<li>Previous Financial Advisor experience preferred</li>
<li>Advanced Industry Designations preferred - such as CFP, ChFC, CRPC, RICP, CFF</li>
<li>Excellent working knowledge of financial institution products and services, as well as, life insurance, annuity and securities products.</li>
<li>Strong practical understanding of general economic principles relating to all aspects of personal finance.</li>
<li>Proficient in MS Office applications such as Outlook, Word, PowerPoint, Excel.</li>
<li>This position is eligible for hybrid work arrangements.</li>
<li>This position is based out of our Headquarters, in Dublin, CA.</li>
<li>Regular travel to different branch locations required.</li>
</ul>
 Target Base Pay $86,753 - $108,439 / yr&nbsp; This role offers a competitive compensation plan that includes a base salary combined with a variable compensation plan based on production and gross revenue generated by the assigned territory, with on-target earnings.&nbsp; Compensation at Patelco Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. We Offer Physical Health:
<ul>
<li>Exceptional Medical, Dental, Vision, and Life Insurance benefits</li>
<li>Onsite fitness center at HQ and rewards for completing wellness related activities </li>
</ul>
Financial Health:
<ul>
<li>Competitive compensation packages with bonus opportunity</li>
<li>401(k) with 3% Safe Harbor and 5% employer match</li>
<li>Discounts on loan products</li>
<li>Tuition reimbursement</li>
</ul>
Emotional Health:
<ul>
<li>Employee Assistance Program (EAP)</li>
<li>PTO for part-time and full-time positions</li>
<li>Paid holidays</li>
</ul>
Personal Development:
<ul>
<li>On-the-job training and skills development</li>
<li>Internal transfer opportunities for career growth</li>
<li>Volunteer work</li>
</ul>
Flexible work arrangements available for specific positions Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans **Representatives are employed by Patelco Credit Union and registered through CFS (Member FINRA/SIPC). To learn more about CUSO Financial Services, L.P. visit <a href="http://www.cusonet.com" target="_blank">www.cusonet.com</a>. CFS (Member FINRA/SIPC) is a registered broker-dealer and SEC Registered Investment Advisor with a stable, 25-year track record of serving the investment needs of credit unions and their members. We’re ranked as one of the top broker-dealers in the industry and we work with some of the top financial institutions in the country.
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Manager, Investment Services

<h3>Job Description</h3>
Job Description
Job description
Fast Track to Management Program- New York Life Insurance Company
*HYBRID- Remote with the expectation of one day a week at our General Office in Bellevue, WA *
We're looking for leadership-oriented individuals to join our Fast Track Management Program. In this program, you'll have the opportunity to accelerate your path to management and advance within 12 months.
Job Description
New York Life Insurance Company and its affiliates are dedicated to prudent financial management, high-quality products, and impeccable service. Our financial professionals help clients develop a long-term financial strategy to achieve their financial goals using an array of products and services, including life insurance, fixed and variable* annuities, and mutual funds*.
In the Fast Track Management Program, you'll start as a financial professional to gain hands on experience. Once you have met the program requirements, you'll be able to transition into management as an Associate Partner. In this role, you'll be responsible for recruiting and developing your own team of financial professionals. You'll also be enrolled in the Associate Partner Training Program, an intensive, six-month program that will develop you and prime you for success as a manager.
Eligibility requirements:
<ul>
<li>MBA completion within the previous 24 months</li>
</ul>
-or-
<ul>
<li>Prior management or business owner experience</li>
</ul>
Preferred but not required to apply:
<ul>
<li>Life and Health License</li>
<li>FINRA registrations; SIE, Series 6 or 7</li>
<li>Previous sales experience</li>
</ul>
Why New York Life?
From quality training programs to a competitive compensation package, New York Life offers tremendous support and benefits to our financial professionals and managers. Our dedicated teams at the General Office and the corporate office support our managers and help them impact their agents and the people in their communities.
Our extensive resources include:
<ul>
<li>Our NYLIC University training program, designed to provide career-long support and growth including a tuition reimbursement program for certain advanced, professional designation courses</li>
<li>Our Advanced Planning Group</li>
<li>Eagle Strategies, a Registered Investment Advisor, for qualifying agents who are also Registered Representatives</li>
<li>The Nautilus Group for qualifying agents who pay a monthly subscription fee</li>
<li>A team of highly trained, experienced product consultants to support your agents' client acquisition needs</li>
</ul>
New York Life is an equal opportunity employer M/F/Disabled/Veteran/Sexual Orientation/Gender Identity
Job Type: Full-time
Pay: $85,000.00 - $150,000.00 per year
Benefits:
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Financial planning services</li>
<li>Flexible schedule</li>
<li>Flexible spending account</li>
<li>Health insurance</li>
<li>Health savings account</li>
<li>Life insurance</li>
<li>Retirement plan</li>
<li>Vision insurance</li>
</ul>
Compensation Package:
<ul>
<li>Bonus opportunities</li>
<li>Commission pay</li>
<li> Account manager financial banking advising management consulting agent insurance sales</li>
</ul>
 
background investigations are conducted in accordance with all applicable laws, rules and regulations, including federal and state requirements, and all necessary approvals, consents and authorizations have been obtained.
 Job Posted by ApplicantPro

Financial Services Manager

<h3>Job Description</h3>
Job DescriptionDescription:
WHO WE ARE…
Newport Mental Health (NMH) is a progressive high-energy organization that uses state of the art person-centered recovery approach to help individuals recover from mental illness and substance use disorders. NMH extends its trauma informed evidence-based services to children, adolescents, families, and adults. Our services vary from outreach, specialized program, mental health, school-based therapy, substance use therapy, community-based therapy, and outpatient clinic. 
For more information visit our website: <a href="http://www.newportmentalhealth.org" target="_blank">www.newportmentalhealth.org</a>
 
WHO WE ARE LOOKING FOR…
Mission- Aligned: You are excited to be a part of Newport Mental Health’s mission to improve the lives of our clients living and working in Newport County by providing the highest quality of care. 
Ally: You intentionally foster belonging, personal growth, and empowerment for all. You are a strong advocate for the BIPOC, LQBTQIA+, Woman, Veteran, and other underrepresented communities. 
Solution Orientated: You are driven to think of different approaches to narrow the gap which leads to positive and effective changes. 
Time Management: You are a conscious planner and a thoughtful decision maker who adheres to deadlines. 
 
WHAT WE OFFER…
<ul>
<li>Excellent Health and Dental Insurance.</li>
<li>Vacation, Sick and Personal time accrued biweekly.</li>
<li>Up to 11 Paid Holidays.</li>
<li>Retirement program through Mutual of America.</li>
<li>Additional supplemental insurance programs.</li>
<li>Tuition reimbursement.</li>
<li>Mileage reimbursement.</li>
<li>Employer paid life insurance.</li>
<li>Flexible spending account (FSA) and dependent care (DCA) spending accounts.</li>
</ul>
WHAT YOU WILL BE DOING (ESSENTIAL DUTIES) …
We are seeking an experienced case manager to join our team. The Case Manager is responsible for actively engaging and collaborating with clients to reduce barriers to achieving positive outcomes in critical areas of life.
 
Main Duties and Responsibilities:
<ul>
<li>Collaborate and share cases with clinical staff at Newport Mental Health</li>
<li>Participate in Supervision with licensed staff and contribute to the development of treatment plans.</li>
<li>Deliver exposure tasks specific to each patient in home and community based sessions.</li>
<li>Help families engage in treatment. </li>
<li>Consistently provide a safe therapeutic environment</li>
<li>Document services provided within electronic health record</li>
<li>Adapt care style to meet needs to various children/adolescents</li>
<li>Complete quality monitoring tool for home and community based sessions. </li>
</ul>
Requirements:
WHAT WE EXPECT OF YOU…
<ul>
<li>Minimum of 1 of experience in the Human Services field. </li>
<li>Associate’s Degree in a related Human Services field required, Bachelor’s Degree or enrollment in a Masters level program preferred. </li>
<li>Exceptional verbal and writing skills with the ability to communicate with audiences across all levels.</li>
<li>Self-motivated and independent, with the ability to prioritize work to meet deadlines.</li>
<li>Valid Driver’s License with reliable transportation to travel to our facilities throughout the area.</li>
</ul>
APPLY NOW
Submitting your application is a great way to learn more about Newport Mental Health. If you have questions about how your experience aligns with our job openings or know someone who would be a great candidate for our job openings, please contact Human Resources: 
 
Human Resources
Newport Mental Health
42 Valley Road
Middletown, RI 02842
Tel: 401-846-1213
Fax: 401-324-6251
 
Newport Mental Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Case Manager - Children's Services

<h3>Job Description</h3>
Job DescriptionDescription:
 
Position Summary:
 The Perioperative Services Manager administers, supervises and coordinates all peri-operative services. The peri-operative manager is responsible for the overall direction, coordination and evaluation of the surgical services for the organization. The manager is responsible for budgeting; employee supervision; planning and directing work of employees; and addressing complaints and resolving problems within and between departments, continually collaborating with providers. This position evaluates clinical practices to maintain a high standard of care and implements improvements as needed. 
 
Minimum Qualifications: 
<ul>
<li>Incumbents with a strong background in peri-operative services management is necessary</li>
<li>A minimum of five (5) years' experience in peri-operative and/or in a healthcare/clinical background required</li>
<li>Consideration of education and related experiences may be evaluated for outstanding candidates</li>
<li>Previous surgical services management experience is required</li>
<li>BLS for non-clinical/licensed managers is required</li>
<li>ACLS is required for clinical/degreed managers.</li>
</ul>
Facility Information:
Barrett Hospital &amp; HealthCare provides the people of southwestern Montana with quality healthcare services. Recognized as a leader in rural health facilities, we have been named as a Top 100 Critical Access Hospital for 14 years and a Top 20 CAH 7 times from among over 1300 critical access hospitals across the nation. We continually strive for clinical excellence, with patient safety our top priority. Barrett Hospital &amp; Healthcare is an 18-bed facility with an impressive array of technology, ancillary services and a thriving physician clinic with regional respect for quality expertise.
 
About our Community:
Located in Dillon, Montana, our community is renowned for scenic outdoor experiences, including cross-country, downhill and backcountry skiing, blue ribbon fly-fishing, world-class hunting, and extensive hiking and biking opportunities. Nestled in the northern Rocky Mountains, the City of Dillon is home to an excellent school system and is home to the University of Montana Western campus. We invite you to join our team and enjoy an adventurous Montana lifestyle!
 
Benefits: 
<ul>
<li>403(b) with Employer match</li>
<li>PTO/Sick Leave</li>
<li>Health insurance</li>
<li>Flexible Spending Account / Health Savings Account</li>
<li>Dental insurance</li>
<li>Vision insurance</li>
<li>Employee Assistance Program</li>
<li>Life insurance</li>
<li>Offering a variety of optional health and well-being plans</li>
</ul>
Requirements:

Peri Operative Services Manager

<h3>Job Description</h3>
Job Description
Hotel:
Joplin Residence Inn 3128 E. Hammons Boulevard Joplin, MO 64804 Guest Services Manager Full time
Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence 
What's in it for you?
The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
<ul>
<li>Career Growth &amp; Learning - 40% of our management hires are internal promotions!</li>
<li>Invest in Your Future - 401(k) plan with company match.</li>
<li>Comprehensive Health Coverage - Medical, dental, and vision insurance options.</li>
<li>Paid Time Off &amp; Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations</li>
<li>Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.</li>
<li>Purpose &amp; Impact - Make a difference through Atrium's community service and volunteer programs.</li>
</ul>
__________________________________________________
Profile: 
Telecommute: No 
Bonus Eligible: Yes 
Direct Reports: Yes - Multiple 
Reports To: General Manager
Primary Purpose: 
The primary purpose of the Front Office Manager is to ensure an exceptional guest experience while ensuring all standard operating procedures pertinent to the Front Office Department (including Marriott brand and Atrium specific) are being followed.
Work Performed:
The Front Office Manager will be tasked with the following duties, responsibilities, and assignments: 
<ul>
<li>
Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline 
</li>
<li>
Ensure that Associates are meeting guest needs and appropriately responding to any guest concerns and escalating as appropriate; 
</li>
<li>
Create a best-in-class guest experience by engaging with guests, providing friendly courteous service, anticipating guest needs, increasing guest loyalty, and maintaining relationships; 
</li>
<li>
Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner; 
</li>
<li>
Ensure financial goals of the department and the hotel are being met by managing labor costs; controlling expenses for supplies and equipment, and determining revenue-driving initiatives; 
</li>
<li>
Perform or assist with cleaning duties as necessary ensuring the hotel is achieving Cleanliness Assured Standards; 
</li>
<li>
Evaluate and recommend revenue driving initiatives and monitor revenue performance; 
</li>
<li>
Recommend and implement approved changes that could improve service and increase operational efficiency; 
</li>
<li>
Ability to serve as Manager on Duty; and 
</li>
<li>
Any and all other work as required to complete the primary purpose of the position. 
</li>
</ul>
Qualifications: 
Required Prior Experience: 
Minimum 2 years of hospitality, front desk experience,
Minimum 2 years of prior supervisory experience
Preferred Prior Experience: 
2 years of night audit experience
Required Education: 
High school diploma or equivalent
Preferred Education: 
Bachelor's Degree in related field
Required Technology: 
Basic computer knowledge, including the Microsoft Suite of Word, Excel, PowerPoint Outlook, and Teams
Physical: 
Able to lift 50lbs occasionally
Able to lift 10lbs regularly
Able to stand/or walk for duration of scheduled shift 
Other: 
Able to work a flexible schedule to include evenings, nights, weekends, holidays, and special events
Competencies: 
(65) Managing Vision and Purpose 
Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate entire units or organizations. 
(15) Customer Focus 
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. 
(60) Building Effective Teams 
Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. 
_____________________________________________
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years &amp; depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: <a href="https://www.atriumhospitality.com/privacy-policy" target="_blank">https://www.atriumhospitality.com/privacy-policy</a>

Guest Services Manager

<h3>Job Description</h3>
Job Description
Position Title: CLIENT SERVICES MANAGER&nbsp;
Salary: $90,000 - $100,000
Pay Grade: 15&nbsp;
Other Forms of Compensation: Bonus&nbsp;
ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).
ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance &amp; Engineering, ESG Programming, Laboratory Support Services, Janitorial &amp; Industrial Cleaning, Landscaping &amp; Grounds Management, Workplace Solutions and Managed Services.&nbsp;
This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil &amp; gas and manufacturing markets.
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email&nbsp;<a href="mailto:MyReferral@compass-usa.com" target="_blank">MyReferral@compass-usa.com</a>.&nbsp;
Job Summary
The&nbsp;Client Services Manager has direct customer service contact with our Clients, analyzing business performance and developing/ executing new programs. The goal is that outstanding service builds and sustain long-term relationships and result in high customer satisfaction and contract renewals/extensions.
Key Responsibilities:
<ul>
<li>Prepares business reviews</li>
<li>Improves profitability</li>
<li>Makes recommendations to identify program enhancements and provide customer value</li>
<li>Assists in operational set-up of new business</li>
<li>Expedites day-to-day service problems</li>
<li>Builds and sustains relationships with clients</li>
<li>Conducts financial analyses</li>
<li>Performs other duties as assigned</li>
</ul>
Qualifications:&nbsp;
<ul>
<li>Associate’s degree required, Bachelor’s degree preferred</li>
<li>Three years of account management experience</li>
<li>Demonstrated ability to prepare, analyze and present complex business reviews to Clients</li>
<li>Excellent interpersonal communication and negotiation skills coupled with a strong customer service orientation</li>
<li>Proven long-term relationship building experience</li>
<li>Demonstrated ability to use analytical and intuitive judgment and sound decision making</li>
<li>Strong problem solving skills</li>
<li>Proficiency in Microsoft Office software&nbsp;</li>
</ul>
Apply to ESFM Services today!
ESFM is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer.&nbsp; At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.&nbsp;We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.&nbsp;
Applications are accepted on an ongoing basis.
Eurest Services maintains a drug-free workplace.
Associates at ESFM are offered many fantastic benefits.
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/ AD</li>
<li>Disability Insurance</li>
<li>Retirement Plan</li>
<li>Paid Time Off</li>
<li>Holiday Time Off (varies by site/state)</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
<li>Paid Parental Leave</li>
<li>Personal Leave</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.&nbsp;For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID:1446890
ESFM&nbsp;
Brandy Wilson&nbsp;

CLIENT SERVICES MANAGER

<h3>Job Description</h3>
Job Description
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Winston Salem Skilled Nursing Office located in Winston-Salem, NC!
If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
The Client Services Manager will:
<ul>
<li>Provide superior customer service and quality home care</li>
<li>Focus on managing coordination of client services and emergent scheduling issues</li>
<li>Manage your Client Services Manager caseload while proactively growing it</li>
<li>Build lasting relationships with clients, referral sources, payors and community organizations</li>
<li>Develop strong, communicative relationships with the team</li>
<li>Maintain effective fiscal management of your caseload by monitoring metrics </li>
<li>Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees </li>
</ul>
Qualifications for a Client Services Manager:
<ul>
<li>Bachelor degree is required</li>
<li>Comparable experience staffing/scheduling at a home care agency preferred</li>
<li>Prior supervisory experience a plus</li>
<li>Demonstrated record of successfully taking on increased responsibility (goal achievement)</li>
<li>Ambition to grow and advance beyond current position</li>
<li>Strong computer skills required (electronic medical record)</li>
<li>Excellent communication and interpersonal skill</li>
</ul>
Why you'll love BAYADA:
<ul>
<li>Award- Winning Workplace- Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.</li>
<li>Impactful Work- Make a meaningful impact in the Winston-Salem Community</li>
<li>Weekly Pay- Consistent weekly paychecks to keep your finances on track.</li>
<li>Comprehensive Benefits- Medical, dental, vision, and more-- we've got you covered</li>
<li>Work- Life Balance- Enjoy a Monday-Friday, 8:30 AM- 5:00 PM schedule.</li>
<li>Career Growth- Advancement opportunities to help you grow in your career.</li>
<li>Nonprofit Organization- As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.</li>
</ul>
Join BAYADA and be a part of a team dedicated to providing exceptional home health care to our clients.
#LIRX #JoinBayada-RX
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Client Services Manager

<h3>Job Description</h3>
Job Description
Position Title:&nbsp;TECHNOLOGY HOSPITALITY MANAGER &nbsp;
Salary: $80000 - $90000 / year
Other Forms of Compensation:&nbsp;Bonus Eligible&nbsp;
Founded in 1996, Waveguide LLC is an internationally renowned independent consultant in audiovisual design, information technology design, acoustics consulting, on-site technology management and workplace data analytics. Waveguide is headquartered in Charlotte, North Carolina, with regional consulting locations in Atlanta, Los Angeles, New York, Chicago, Houston, Raleigh, Tampa and Portland. Our award-winning designers and consultants create world-class communication environments that look as good as they perform. And our data analytics solutions empower facility managers with the resource insights they need to optimize building performance and our clients’ technology investment.
Our trusted AV operations teams are among the most experienced and highly qualified in our industry. They are at our clients’ side to tackle the daily technical and logistical challenges of their meetings and events so they can focus on what matters most. At Waveguide, we build relationships. Whether it’s your relationship with a client, or the relationship of a technology system to its environment, our success and the success of our clients depends on how we apply our expertise to meet our clients’ needs. Together, we help create strategic technology plans that reflect the way people live, learn and work. We help design efficient buildings and infrastructure that save dollars and make sense. And we design effective technology systems regular people can actually use. But we’re only as good as our people.
We are seeking associates who are passionate, creative thinkers and who will be tirelessly dedicated to building lasting relationships and finding innovative answers to our clients’ most challenging questions.
Within Compass Group, Waveguide is part of the Eurest family that provides dining services to local, regional and national companies across the United States. Services include operating employee dining centers, on-site catering, executive dining rooms, and other managed services.
Job Summary
Waveguide’s hospitality team believes in using technology to elevate the human connection by inspiring confidence in our client partners. The confidence our world-class audiovisual technology hospitality team inspires allows our clients to deliver events that drive engagement – the gold standard of any successful meeting. To do that, our hospitality team is guided by our HERO ethos, which ensures we observe, respect and reflect our clients’ unique culture back to each attendee at all meetings and events.&nbsp;
<ul>
<li>Hospitality – Always listening&nbsp;</li>
<li>Excellence – Always improving&nbsp;</li>
<li>Resilience – Always flexible&nbsp;</li>
<li>Ownership– Always trusted&nbsp;</li>
</ul>
That’s where the Technology Hospitality Manager comes in. The Technology Hospitality Manager’s main role is to provide multi-site management of the hospitality service they are overseeing. Managers are by nature managing people, either on their team or a third party team working towards the delivery of a program or project. The Technology Hospitality Manager’s responsibility is to ensure the onsite delivery of technology hospitality and the positive relationship with all client leadership and client frontline team members as well as establish themselves as the primary point of contact for the client onsite. Their main focus will be to provide consistent communication with the client as well as establish and implement the Waveguide policies, standards, procedures, and guidelines across the client portfolio. They will also need to understand all business technology platforms to be able to interface and coordinate additional technical support for the client conference center locations. The Technology Hospitality Manager should have a strong base knowledge in all things audiovisual, but will primarily deal day to day with the management of the teams and team members themselves. The Technology Hospitality Manager will report to the Director, Client
Experience and will also be attending to all client sites within that client’s portfolio. The Client Experience Managers at each client site will report to them. If a client site does not have a Client Experience Manager then all other Managers, Leads, Advocates, Experts and Specialists at that client’s site are under their leadership and will report directly to them.
Responsibilities
<ul>
<li>Develop a weekly cadence with the Managers at all client sites&nbsp;</li>
<li>Develop a weekly cadence with the client managers and client stakeholders at all sites&nbsp;</li>
<li>Assisting the Director with all recruiting, interviewing, hiring and firing of frontline team members&nbsp;</li>
<li>Ensure that all AV technical requirements are met by managing and directing the efforts of each office’s technical team in the execution of the technical statement of work.&nbsp;</li>
<li>Coordinate with Technology Advocates, Experts and Specialists.&nbsp;</li>
<li>Act as the technical liaison for all highly visible VIP events at the client sites.&nbsp;</li>
<li>Provide project management and technical consultation for special projects or system upgrades.&nbsp;</li>
<li>Prepare a monthly report containing room usage data, open action items, equipment maintenance, and upcoming preventative maintenance schedules is produced for the needs of the firm. &nbsp;</li>
<li>Prepare and manage quarterly reporting of AV support, room checks, and industry trends in partnership with Client and other vendors&nbsp;</li>
<li>Ensure the applications used to create trouble tickets, customer issue resolution logs, and asset management is being kept up to date and maintained as they occur. &nbsp;</li>
<li>Be the liaison for Waveguide to all contractors and vendors of Technology Hospitality.&nbsp;</li>
<li>Ensure all aspects of videoconference support including call set up, end-user training, troubleshooting, and follow through on escalation of issues are documented.&nbsp;</li>
<li>Provide consultation and education to all levels of Waveguide on presentation technology equipment.&nbsp;</li>
<li>Ensure troubleshooting of audiovisual and videoconferencing-related technology (various projectors, control systems, audio- and videoconferencing) are documented.&nbsp;</li>
<li>Ensure regular preventive maintenance checks (e.g., either report or address troubles such as cable management issues, safety standards noncompliance, etc.) are done and documented.&nbsp;</li>
<li>Coordinate within the Firm to escalate housekeeping and technical issues outside of AV and conferencing technology and applications to the appropriate department. &nbsp;&nbsp;</li>
<li>Setup and Coordinate weekly and monthly scheduled meetings with Lead Technicians.&nbsp;</li>
<li>Represent Technology Hospitality at all department staff meetings.&nbsp;</li>
<li>Maintain an understanding of current and new technology.&nbsp;</li>
<li>Be responsible for timesheets, PTO, backfill, HR issues, etc. unless escalation to director is required&nbsp;</li>
<li>Cross site coordination of services to ensure consistency across a portfolio&nbsp;</li>
<li>High level account management that does not include finances&nbsp;</li>
<li>Communicate with Director on health of account, and collaboration with director to bring any issues or new opportunities to HC/Hospitality Leadership as needed&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li>
</ul>
Preferred Qualifications
Working knowledge of:
<ul>
<li>Commercial construction projects and phases</li>
<li>Construction drawingsAbility to read and apply AV line drawings</li>
<li>Ability to offer operational insights during the design phase of AV construction projects</li>
</ul>
Required Core Competencies
<ul>
<li>Ability to perform basic mathematics in a business environment&nbsp;</li>
<li>Working knowledge of corporate accounting</li>
<li>Familiarity with event production roles and functions&nbsp;</li>
<li>Strong understanding of commercial/institutional technology applications and operations, including audio systems, video display technology, unified communications, digital signage, networked signal distribution and complex automation and control &nbsp;&nbsp;</li>
<li>Ability to communicate clearly both verbally and in written form&nbsp;</li>
<li>Ability to absorb and understand written business communication and respond professionally and hospitably to every situation&nbsp;</li>
</ul>
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer.&nbsp; At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.&nbsp;
Associates at Waveguide are offered many fantastic benefits.
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/ AD</li>
<li>Disability Insurance</li>
<li>Retirement Plan</li>
<li>Paid Time Off</li>
<li>Paid Parental Leave</li>
<li>Holiday Time Off (varies by site/state)</li>
<li>Personal Leave</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.&nbsp;For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Applications are accepted on an ongoing basis.
Waveguide maintains a drugfree workplace.

Technical Services Manager

<h3>Job Description</h3>
Job Description
Summary
Under the general direction of the Quality Management VP, the Project Manager’s primary responsibility is to provide project leadership, direction, and support to ensure credentialing projects achieve stated goals and objectives. This includes but is not limited to credentialing audits, credentialing reports and software implementation. The Project Manager is responsible for all aspects of project management, including project analysis, project planning, scheduling/timelines, milestones/deliverables, reporting, tracking, risk/issue management, and delivery of assigned projects. Although this is currently a remote position, there may be some occasional onsite needs.
Duties and Responsibilities
1. Maintain credentialing audit calendar to include health plan due dates and task assignments.
2. Verify virtual audit submissions are sent timely; attend exit interviews to establish additional documentation or CAP requirements.
3. Attend virtual real time audits to establish additional documentation or CAP requirements.
4. Assist as necessary to ensure timely annual P &amp; P development with requisite signatures.
5. Work with compliance department to ensure that all delegation signatures are obtained timely.
6. Review Credentialing P &amp; P appendices to update material as appropriate in accordance with health plan and regulatory compliance standards.
7. Contribute Areas of Concern documentation to QM Leadership so that it can be included timely for the monthly Board Meetings.
8. Establish Subdelegation and Health Delivery Organization (HDO) material timelines and ensure that cadenced documents are received.
9. In conjunction with credentialing Subject Matter Experts (SME), develop, execute, and monitor corrective action plans within the Credentialing team.
10. Manage internal and external stakeholder communications; ensure timely communication with project teams, leadership, and other project stakeholders regarding status updates and issues that may arise.
11. Design, develop, manage, support, and lead projects impacting the credentialing team.
12. Perform detailed analysis of data, workflows, policies, procedures, organization of staff, and skills to execute initiatives. Initiatives may include process automation and/or workflow improvement.
13. Prioritize and manage multiple competing requests through effective organization and communication.
14. Liaison for needed reports from internal MPM departments or health plans including responsibility for understanding data presented.
15. Setup and maintain SmartSheets as needed to complement team projects or processes.
16. Investigate and validate improvement opportunities identified.
17. Exercise independent judgment in developing methods, techniques, and evaluation criteria for obtaining results.
18. Provide input into designing strategies for alignment with business unit goals and objectives.
19. Attend administrative meetings to provide and receive input concerning activities for the organization; this may include the Prioritization Committee and/or QM-Compliance meeting among others.
20. Proactively identify, resolve, and escalate (as needed) projects/program risks and issues.
21. Resolve complex issues and ensure task completion by establishing priorities.
22. Miscellaneous projects as assigned by QM Leadership to support the Credentialing department.
23. Adhere to MedPOINT Management’s core values: Accountability, Community, Celebration, Integrity, Innovation &amp; Collaboration.
Minimum Job Requirements
· Intermediate to advanced proficiency with Microsoft Office products (Word, Excel, PowerPoint, Visio, SharePoint)
· Experienced in meeting facilitation
· Advanced knowledge of Microsoft Excel skills and/or Smart Sheet
· Ability to identify, analyze, and interpret trends or patterns
· Understanding of credentialing process in management care environment a plus
· EZ-CAP, Gemini G1 knowledge a plus
· College degree or commensurate experience required
· Health plan, managed care or credentialing experience preferred
Skill and Abilities
· Highly organized and able to handle multiple priorities
· Excellent written and verbal communication skills
· Ability to deliver on departmental and company goals
· Ability to work effectively with all levels of the organization and stakeholders
· Proven history of timely project delivery.

Credentialing Services Project Manager

<h3>Job Description</h3>
Job DescriptionSalary: 
Position Summary:
 
The Administrative ServicesManager at BrightPath Human Services is a dynamic leadership role that bridges Human Resources, Administrative Operations, and Organizational Development. This position is responsible for ensuring efficient internal processes, fostering team cohesion, supporting cross-departmental communication, and promoting a culture of accountability and collaboration. The Administrative ServicesManager will serve as a primary resource for program-level supervisors, executive-level supervisors and staff, helping to streamline operations, monitor compliance, and ensure the smooth day-to-day functioning of our human services programs.
 
Key Responsibilities:
Human Resources &amp; Staff Support
<ul>
<li>Serve as a liaison between frontline supervisors and leadership to ensure timely resolution of staff-related concerns.</li>
<li>Support onboarding and offboarding procedures in collaboration with leadership and Program Managers.</li>
<li>Assist with scheduling, timesheet oversight, and payroll documentation review.</li>
<li>Maintain updated knowledge of organizational policies and procedures and ensure consistent application across teams.</li>
</ul>
Administrative &amp; Operational Oversight
<ul>
<li>Provide administrative support to ensure program teams are organized, resourced, and aligned with agency protocols.</li>
<li>Monitor and support compliance tracking (e.g., training, certifications, clearances).</li>
<li>Assist with coordination of internal audits, program reviews, and other quality assurance measures.</li>
<li>Assist with IT related issues or concerns.</li>
<li>Assist CEO/CFO &amp; other leaders in record keeping.</li>
</ul>
Communication &amp; Coordination
<ul>
<li>Support interdepartmental communication to ensure transparency and continuity of operations.</li>
<li>Facilitate regular meetings with Program Managers, Senior DSPs, and leadership to identify and resolve operational barriers.</li>
<li>Assist with communication of updates, procedural changes, and company-wide initiatives.</li>
</ul>
Culture &amp; Leadership
<ul>
<li>Champion BrightPaths mission, values, and commitment to excellence in human services.</li>
<li>Promote a positive work culture by modeling professionalism, integrity, and inclusivity.</li>
<li>Support leadership in change management initiatives and staff engagement strategies.</li>
</ul>
Qualifications:
<ul>
<li>Minimum 2 years of experience in a leadership or support management role, preferably in a human services or healthcare setting.</li>
<li>Strong organizational, interpersonal, and problem-solving skills.</li>
<li>Ability to manage multiple priorities and work independently with minimal supervision.</li>
<li>Proficiency in Microsoft Office and HRIS systems (BambooHR experience a plus).</li>
<li>Valid drivers license and ability to travel to programs as needed.</li>
</ul>
Work Environment:
<ul>
<li>This position is primarily office-based with visits to program sites as needed.</li>
<li>Some evening or weekend availability may be required based on organizational needs.</li>
</ul>
Compensation &amp; Benefits:
<ul>
<li>Competitive salary based on experience.</li>
<li>Health, dental, and vision insurance.</li>
<li>Paid time off and holiday schedule.</li>
<li>Professional development opportunities.</li>
</ul>
 
BrightPath Human Services is an equal opportunity employer committed to creating an inclusive and supportive workplace.

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