Job Description
Job DescriptionDescription:
Russell Landscape is a leading commercial landscape company serving Nashville and the
surrounding areas. We specialize in landscape maintenance, enhancements, irrigation, seasonal
color, and horticulture services. Our team is committed to delivering exceptional service,
beautiful outdoor spaces, and strong client relationships.
Position Summary
The Support Service Manager ensures smooth delivery of landscape services with a focus on
enhancements, horticulture/spray programs, irrigation, and seasonal color installations. This role
supports field crews, coordinates service operations, and serves as the main contact for client
service needs. The ideal candidate is organized, proactive, and knowledgeable about plant care
and landscape services.
Key Responsibilities
• Coordinate field crews and support staff for enhancements, horticulture/spray tech
programs, irrigation services, and seasonal color installations.
• Assist with scheduling, materials coordination, and communication between crews and
internal teams.
• Conduct site visits to ensure work quality and address client concerns.
• Maintain accurate documentation of service requests, job status, and client
communications.
• Collaborate with sales and account management teams to support client needs and service
opportunities.
• Identify opportunities to improve service delivery, plant health, and client satisfaction.
Required Skills & Qualifications
• Experience in landscape services with emphasis on enhancements, horticulture, spray
programs, or seasonal color.
• Strong organizational and time management skills, with the ability to manage multiple
priorities.
• Excellent communication and client service skills.
• Ability to coordinate crews and operational logistics efficiently.
• Familiarity with landscape management software or CRM systems is a plus.
Preferred Qualifications
• Prior experience in a supervisory or support management role in commercial landscaping.
• Knowledge of plant care, pest/disease management, irrigation systems, and seasonal
color programs.
• Proactive problem-solving skills and ability to address service issues promptly.
Please reach out to Brooke Tilley and send over your resume for review. You can email it to brooket@russelllandscape.com or call/text 770-490-3065. If your experience aligns with the role, we’ll follow up with next steps.
Requirements: