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<h3>Job Description</h3>
Job DescriptionDescription:
SUMMARY: The Customer Service Specialist is the primary point of contact for customers, providing support and information on company products and services. They resolve customer issues, communicate solutions, and gather necessary information to address inquiries. By coordinating with other departments, they ensure customer needs are met. This role is crucial for maintaining customer satisfaction and loyalty. The position reports to either the Customer Service Supervisor or CS Manager for their region.
 
PRIMARY DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the primary duties.
<ul>
<li>Responsible for managing the Customer Order process from quote to payment, as well as maintaining the customer account records ensuring all interactions, quotes, orders, order status, and various specific customer requests are handled accurately.</li>
<li>Participates and responds to incoming customer interactions through phone, email, online chat or in person pertaining to pricing, delivery, order status, invoice inquiries and technical questions daily. Inquiries may also include extensive fact gathering and research requiring follow-up communication to the customer in a timely manner.</li>
<li>Sourcing pricing and delivery options from various suppliers, establishing part numbers, and determining customer sell prices in consultation with the sales representative to recommend pricing for the item and/or customer.</li>
<li>Resolves problems by using product knowledge to address customer issues and concerns, and providing solutions for various situations, including procurement, to best satisfy the customer’s needs.</li>
<li>Utilize research skills to troubleshoot customer problems using different product offerings or services available.</li>
<li>Collaborate with internal teams such as: Supply Chain, Sales, and Customer Service to ensure efficient order processing and fulfillment</li>
<li>Ensure a high level of customer satisfaction by addressing concerns and providing proactive communication.</li>
</ul>
QUALIFICATIONS: The requirements listed below are representative of the education, experience, skills and/or abilities required. An individual must meet the minimum requirements as listed in each Qualifications subsection.
 
EDUCATION:
<ul>
<li>Bachelor’s degree in Industrial Distribution or equivalent amount of education and related experience is preferred.</li>
</ul>
Requirements:
EXPERIENCE:
<ul>
<li>Two to five years of customer service-related experience in a technical or industrial field is required.</li>
<li>Intermediate skill level experience using distribution or manufacturing software involving sales order entry, inventory availability, purchase order inquiry, scheduled and acknowledged dates, open and converted quotations, and customer A/R account status; experience with these operations in a Profit 21 environment is preferred</li>
</ul>
SKILLS &amp; ABILITIES:
<ul>
<li>Excellent communication skills in both verbal and written, including the ability to understand technical requests and provide accurate product recommendations.</li>
<li>Strong problem-solving skills.</li>
<li>Ability to build relationships with both customers and suppliers.</li>
<li>Product knowledge is preferred but not required.</li>
<li>Aptitude to learn, grow, and use vendor websites for product knowledge base.</li>
<li>Multi-tasking and prioritization skills.</li>
<li>Organization and attention to detail.</li>
</ul>
PHYSICAL DEMANDS: The work is sedentary, requiring extended periods of sitting or standing to perform the work. There may be some infrequent movement from area to area to transport items weighing no more than 15 pounds.
 
WORK ENVIRONMENT: While performing the primary duties of the job, the employee is regularly exposed to general office environment. On occasion, the employee may be required to enter the warehouse or industrial customer site environment, where noise, temperature and hazard levels vary. Occasional overnight travel may be required. Work outside normal business hours is required from time to time.
 
This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with it.
 
Evolution Motion Solutions is an Equal Opportunity Employer

Customer Service Specialist

<h3>Job Description</h3>
Job Description
Pediatric Home Service is a friendly and professional leader in home health care with a singular passion for and commitment to taking care of the child. As aleader in home health care, we help kids achieve their best lives at home and in their communities while providing our employees a fun and rewarding place to work.
<ul>
<li>Position: Customer Service Specialist</li>
<li>Location: Columbus or Cleveland, Ohio</li>
<li>Hours: Monday-Friday, 8a-5p</li>
</ul>
We are looking for a full-time Customer Service Specialist to join our customer-focused, supportive team. Our Customer Service department is a fast-paced, high-energy environment, you’ll find yourself challenged and required to use critical thinking every day through a variety of in-person, email and phone conversations. The Customer Service Specialist will perform any role in customer service in order to provide needed coverage. Job assignments are given by Customer Service leadership and may be short or long term.
Key Responsibilities: The following list of job functions is not exhaustive or absolute. These functions may change from time-to-time and other tasks and functions may be assigned at the discretion of management.
<ul>
<li>Stays abreast of all process changes within each department in order to perform them as needed.</li>
<li>Attend meetings for specific departments to ensure clear understanding of changes and processes.</li>
<li>Meet weekly with leadership to identify specific needs.</li>
<li>Transitions quickly from one Customer Service function to another according to need.</li>
<li>Performs intake of Durable Medical Equipment (DME), through EHR system and/or the database.</li>
<li>Performs duties of the Coordinator of the Day (COD) for both Admissions and Patient Services, if applicable</li>
<li>Obtains supporting documentation.</li>
<li>Obtains insurance authorization information as required for products and services provided by PHS.</li>
<li>Verification of insurance benefits &amp; complete data entry requirements.</li>
<li>Completes ongoing patient supply orders.</li>
<li>Obtains prescriber orders for products and services provided by PHS.</li>
<li>Completes patient and prescriber information changes.</li>
<li>Maintains all patient information on an ongoing basis.</li>
<li>Enters new prescriber information into database.</li>
<li>Coordinates intake process for specialized organizations.</li>
<li>Addresses complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.</li>
<li>Reads prescriber orders, customer orders, work orders and shipping orders to determine items to be moved, gathered, or distributed.</li>
<li>Process and coordinates paperwork from items delivered for intake</li>
<li>Prepare patient paperwork for billing.</li>
<li>Creates and complete billing review of delivery tickets for Durable Medical Equipment (DME)</li>
<li>Creates, confirms and completes billing review of IV Delivery Tickets, if applicable</li>
<li>Monitor/review beginning of the month scheduled delivery tickets to ensure timely processing.</li>
<li>Assists internal customers through the Customer Service help desk, phone calls, or face to face encounters.</li>
<li>Performs call-outs.</li>
<li>Processes ‘to dos’.</li>
<li>Coordinates courier service with warehouse for deliveries as needed.</li>
<li>Obtains insurance authorization as required for products and services provided by PHS.</li>
<li>Obtains physician orders for products and services provided by PHS.</li>
<li>Faxing and calling clinics to gather needed information.</li>
</ul>
Qualifications:
<ul>
<li>Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.</li>
<li>Ability to read and interpret documents such as safety roles, operation and maintenance instructions, and procedure manuals.</li>
<li>Ability to write routine reports and correspondence.</li>
<li>Ability to speak effectively before groups of customers or employees of the organization.</li>
<li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.</li>
<li>Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.</li>
</ul>
Benefits:
<ul>
<li>Competitive pay</li>
<li>Paid time off (and paid holidays)</li>
<li>Health, vision and dental insurance</li>
<li>Short &amp; long-term disability &amp; life insurance</li>
<li>401K plan</li>
<li>Professional development opportunities</li>
<li>Tuition reimbursement</li>
<li>Interested candidates should apply online; please include cover letter and resume. Please include cover letter &amp; resume along with salary requirements in your application.</li>
</ul>
Interested candidates should apply online; please include cover letter and resume. Please include cover letter &amp; resume along with salary requirements in your application.
We look forward to learning more about you &amp; the skills you can bring to Pediatric Home Service
Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance. #DME123

<h3>Job Description</h3>
Job Description
Company Overview
The HdL Companies help cities, counties, and special districts maximize revenues through research and discovery efforts, financial and economic analysis, and provision of software that supports local government operations in a variety of important ways. We are regarded as a leader, occupying a specific niche in the financial services sector, and serving over 800 local governments nationwide. Leveraging our talented team of professionals, along with leading-edge software and database systems, HdL discovery efforts have recovered over $3 billion for our local government partners.
Core Values
HdL team members individually and collectively aspire to the following core values:
Deliver Excellence In Everything&nbsp;– We anticipate needs and believe that delivering extraordinary service, inside and outside our organization, is key to our success. We passionately pursue excellence in everything we do.
Do The Right Thing&nbsp;– We always act in the best interests of our company and our clients. We are respectful, have high integrity, and are accountable for our actions.
Foster Relationships&nbsp;– We build lasting relationships based on trust with our teams and our clients. We value collaboration toward our common goals and inspire each other to improve and progress.
Give Generously&nbsp;– We give generously of our time and resources to our teammates, clients, and communities. We impart information for best practices, encourage professional development, and support charitable community organizations.
Enjoy The Journey&nbsp;– We enjoy our journey and enthusiastically celebrate our successes. We have fun and find fulfillment working with our colleagues and clients.
Be Authentic, Grateful, and Humble&nbsp;– We are thankful for the success we have achieved individually and as a company and never take it for granted.
Job Responsibilities
 
We’re seeking a positive, self-driven, detail-oriented individual, with a dedication to providing high-quality customer service and accurate data entry. This position will be providing local tax collection and administration services for jurisdictions in multiple states. The individual holding this position must be a quick learner and will be responsible for sales/use and lodging tax collections; taxpayer notification and communication; compliance and education; and database management.
 
<ul>
<li>Provide customer service to taxpayers, businesses, and the public, primarily via phone and email.</li>
<li>Process and review tax returns, forms, applications, and payments daily.</li>
<li>Notify, review, and resolve outstanding taxpayer compliance issues.</li>
<li>Thorough knowledge, interpretation, and application of the local tax and business license ordinances.</li>
<li>Reconcile and report on all tax revenue activities monthly.</li>
<li>Resolve revenue discrepancies through identification, explanation, and communication procedures.</li>
<li>Analyze and review taxpayer data for refunds and potential audits.</li>
</ul>
 
Skills and Qualifications
 
<ul>
<li>Strong computer, clerical, and technical skills with demonstrated proficiency in Excel, Outlook, and Word.</li>
<li>Excellent verbal and written communication skills and ability to manage a large call volume.</li>
<li>Exceptional customer service skills and ability to de-escalate sensitive issues while upholding City standards and requirements.</li>
<li>Proven high level of accuracy and review in data entry and analysis.</li>
<li>Ability to work independently with strong organizational, decision-making, interpersonal, and conflict-resolution skills.</li>
<li>Ability to work effectively and complete tasks in a timely manner despite a heavy workload, frequent interruptions, and other occurrences inherent to this position.</li>
</ul>
 
Preferred Qualifications
<ul>
<li>Previous revenue or tax collection experience.</li>
<li>Knowledge and experience in the application and interpretation of local government ordinances and government-imposed transaction-based taxes and fees.&nbsp;</li>
</ul>
 
Compensation
The starting base salary for this Fresno, CA&nbsp;position is expected to be between $17.00 and&nbsp;$20.00 per hour. Actual salary will be determined based on skills, experience (to the extent relevant) and other job-related factors, consistent with applicable law.&nbsp;
Benefits&nbsp;
<ol>
<li>Opportunity to participate in 401k</li>
<li>Medical, Dental, Vision, Life/AD&amp;D, LTD, and Employee Assistance Program</li>
<li>Paid time off for Vacation, Sick, and Holidays</li>
<li>Employee Stock Ownership Plan (learn more about the HdL ESOP at: <a href="https://www.hdlcompanies.com/about/careers" target="_blank">https://www.hdlcompanies.com/about/careers</a>)</li>
</ol>
 
Compensation details: 17-20 Hourly Wage
 
PI007fc2031b20-25405-38634124

<h3>Job Description</h3>
Job Description
HIRING IMMEDIATELY - PAID TRAINING
 Ameritech Construction is a reputable Home Improvement company dedicated to helping home owners save energy. We train our reps in Management, Marketing, Sales, Communication, Customer Service, &amp; Problem solving.
 We are looking for employees is looking to MAKE $1,000 - 1,500 A WEEK. Professional, Motivated, &amp; Dedicated to making a difference in the community while also learning skills that will last a lifetime.
 GROWTH OPPORTUNITY &amp; Career Advancement opportunities are abundant here at Ameritech.
JOB DUTIES:
- Provide customers with EXCELLENT customer service. We also provide customers with multiple options they can choose from in order to save thousands of dollars a year on home improvement projects. - Schedule customers for FREE consultations.
- Diagnose Problems (High Energy Bills, Drafty Windows, Broken Doors, Leaking Roof)
NO EXPERIENCE NEEDED!!!
We Offer:
 Paid Training
$50,000 - $80,000 Yearly
Full-Time &amp; Part-Time
401k
Dental Benefits
Health Benefits
Paid Training
Full-Time Part-Time
Seasonal Work or Permanent
You must have your own transportation
 #hc166966

<h3>Job Description</h3>
Job Description

Job Description
Due to expansion and growth, we are excited find our next Customer Service Specialist to join our amazing team! A Part-time opportunity is available, this is a permanent (not seasonal) position. 
At Whiskers Resort &amp; Pet Spa, we provide exceptional service to our clients and their pets (our guests) while in our care. Established in 2007, we are a luxury pet care facility with overnight boarding accommodations, doggy daycare, and premium grooming services. 
What is expected of you?
<ul>
<li>Deliver our clients and guests a positive and enjoyable experience with a personal and caring approach. </li>
<li>Have excellent listening, written, and verbal communication skills among clients and staff. </li>
<li>Maintain a sense of ownership in your work, a focus on finding solutions and a strong attention to detail. </li>
<li>Excel in customer service areas such as answering phones, responding to emails and texts, and forming relationships with our clients in person. </li>
<li>Support and uphold your colleagues and management with a confident and decisive demeanor. </li>
</ul>
 
What are we looking for?
<ul>
<li>Compassion and empathy towards animals and their owners. </li>
<li>A dedication to unprecedented care for our guests, providing a safe and healthy. environment while in our daycare, boarding and/or grooming services. </li>
<li>Ability to use computers, software, Microsoft Office and apps proficiently. </li>
<li>Previous Customer Service experience is required.</li>
</ul>
<ul>
<li>Open availability including early mornings, evenings, weekends and holidays.</li>
</ul>

Available to work varying shifts including nights and weekends. Our busiest times of the year are summers and holidays, so you must be prepared to work during those times. At Whiskers Resort &amp; Pet Spa you would be joining a committed group of engaged like-minded individuals that take pride in their work and always put our furry guests needs and safety first! We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. If an accommodation under the American with Disabilities Act (ADA) is required in order to respond or apply for this job, please call Human Resources at 616/575-5660.

 We are looking for someone that is available for afternoon shifts and rotating weekends: Afternoon shift times: 11:00am to 8:00pm, 3:00pm to 8:00pm Saturdays: 6:00am to 3:00pm Sundays: 10:00am to 7:00pm

<h3>Job Description</h3>
Job DescriptionDescription:
Basic Function: The Customer Service Specialist is responsible for providing exceptional service and support to our customers and sales representatives. This role requires a proactive, customer-focused individual with strong communication and problem-solving skills. The Specialist serves as a liaison between customers, sales, and operations to ensure a seamless and positive customer experience across all business segments.
 
Responsibilities and Duties:
<ol>
<li>Serve as a primary point of contact for customer inquiries via phone and email.</li>
<li>Receive, enter, and manage customer orders in accordance with company policies and procedures.</li>
<li>Provide accurate order status updates, shipping details, and follow-up communication to customers and sales representatives.</li>
<li>Process and manage change orders affecting existing customer orders.</li>
<li>Collaborate closely with internal departments—including Sales, Operations, and Shipping—to ensure alignment and timely resolution of customer needs.</li>
<li>Generate, update, and maintain departmental reports as required.</li>
<li>Identify and communicate opportunities for process improvement and contribute to continuous improvement initiatives.</li>
<li>Ensure compliance with all departmental policies, procedures, and quality standards.</li>
<li>Uphold company values by supporting our three organizational pillars: Customer Driven, People &amp; Culture, and Operational Excellence.</li>
<li>Perform other duties as assigned.</li>
</ol>
 
Requirements:
Qualifications and Required Skills:
• High School Diploma required; Associate’s Degree preferred.
• Minimum of 3 years’ experience in a customer service role; manufacturing environment experience a plus.
• Strong process orientation with a proactive, customer-first mindset.
• Proficiency in Microsoft Office Suite; advanced Excel skills preferred.
• Excellent mathematical and analytical skills.
• Clear and professional communication skills, both written and verbal.
• Demonstrated ability to learn and utilize online systems effectively.
• Strong organizational and follow-up skills, with the ability to thrive in a fast-paced, team-oriented environment.

<h3>Job Description</h3>
Job Description
We are seeking a Customer Service Specialist to join our team!&nbsp;You will be responsible for&nbsp;helping&nbsp;customers by providing product and service information and making simple chocolate creationss. Responsibilities:
<ul>
<li>Handle customer inquiries&nbsp;</li>
<li>Provide&nbsp;information about the products and services</li>
<li>Make simple chocolate creations&nbsp;</li>
<li>Develop and maintain a knowledge&nbsp;base of the evolving products and services</li>
</ul>
​Qualifications:
<ul>
<li>Previous experience in customer service, sales, or other related fields</li>
<li>Ability to build rapport with clients</li>
<li>Ability to prioritize and multitask</li>
<li>Positive and professional demeanor</li>
<li>Excellent written and verbal communication skills</li>
</ul>

<h3>Job Description</h3>
Job DescriptionIf you like to help people and provide excellent customer service, Fume-a-Pest is the right place for you. This is a great opportunity if you live close to our Tarzana office. Part time in office and part time remote work is available after training period. We are currently looking for individuals who will perform a variety of tasks including answer phones, faxing, emails, filing and other administrative tasks. Applicant should be computer literate, like working with the public, have an outgoing personality, willingness to learn and works well with others. Responsibilities: Answering in-coming calls Little to no out-bound / cold sales calls Handle customer inquiries and complaints Collect payments from customers Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services ​Qualifications: * Ability to build rapport with clients * Ability to prioritize and multitask * Positive and professional demeanor * Excellent written and verbal communication skills * Pleasant working environment. * Position starts at $19/hour, sales opportunities and PTO * Office hours are 8am to 5pm, Monday thru Friday. Please visit our web site <a href="http://www.fumeapest.com" target="_blank">www.fumeapest.com</a> for more information about our company. * * * Submit your resume to <a href="mailto:jobs@fumeapest.com" target="_blank">jobs@fumeapest.com</a> * * * * * * Applicants must call our office 818-757-4540 to schedule an interview. Please leave a message if human resources does not answer. * * *

<h3>Job Description</h3>
Job DescriptionSalary: DOE 
Job Summary: Interviews customers, prepares orders for new services and changes. Interacts with the subscriber/customer to achieve positive subscriber/customer relations.
 
Essential Job Duties and Responsibilities
<ul>
<li>Talk with customers by phone or in person and receive orders for new installation, activation, discontinuance or change in service.</li>
<li>Answer customer inquiries as to type and availability of services offered.</li>
<li>Receive customer complaints, comments or information and asks detailed questions to determine exact nature of problems. Assess the information received and determine the proper action to be taken.</li>
<li>Complete contract forms, determine charges for requested services, collect deposits, and prepare change of address records.</li>
<li>Solicit sale of new or additional services and related products.</li>
<li>Answers incoming calls on a multi-line computer based telecommunications system.</li>
<li>Assesses the caller's inquiries and requests, then transfers the call accordingly.</li>
<li>Provides clerical backup as required.</li>
<li>Processes incoming and outgoing mail, which may include receiving and delivery.</li>
<li>Files and scans customer correspondence.</li>
<li>Educates customers on long distance carrier choices and selection process.</li>
<li>Performs all functions relating to daily cash collection and posting of end user payments.</li>
<li>Handles incoming end user billing calls and questions. Must be able to answer questions in a clear and concise manner.</li>
<li>Assists with collection calls on delinquent accounts.</li>
<li>Maintains complete confidentiality of records; complies and adheres to Customer Proprietary Network Information (CPNI) regulations.</li>
<li>May be required to be on call evenings and weekends.</li>
</ul>
 
Additional Job Duties and Responsibilities
<ul>
<li>Perform other duties and responsibilities as required to fulfill job function or as assigned.</li>
</ul>
 
Knowledge, Skills, and Abilities
<ul>
<li>Knowledge of company policies, procedures, products and services can be learned on the job.</li>
<li>Knowledge of terminology and functions of telecommunications services helpful.</li>
<li>Able to operate a personal computer and related software.</li>
<li>Able to communicate effectively and pleasantly with customers to explain and interpret problems customers may have with service, billing, etc.</li>
<li>Able to operate various office equipment, such as copy machine, fax machine and multi-line telephone system.</li>
<li>Able to effectively present information and respond to questions from managers, customers, and the general public.</li>
<li>Able to enhance customer relations with a pleasant and efficient telephone manner.</li>
<li>Able to work with a variety of personalities to project favorable image.</li>
<li>Able to handle multiple priorities, work accurately, work under pressure, and pay close attention to details and schedules.</li>
<li>Able to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.</li>
<li>Able to learn terminology and functions of the telecommunications industry.</li>
<li>Able to exhibit professional appearance and dress.</li>
<li>Able to communicate effectively, both in writing and in speaking, with customers, co-workers, and various business contacts in a courteous and professional manner.</li>
<li>Able to motivate oneself and maintain close rapport with all staff to keep up-to-date on system activities.</li>
<li>Able to assist in keeping management informed of the concerns and opinions of subscribers and community members.</li>
<li>Familiarity with capital credits a plus.</li>
<li>Able to obtain and maintain a valid driver's license, have a good driving record and be insured under the Company's insurance policy.</li>
<li>Able to maintain confidentiality of customer and company records.</li>
<li>Able to work with regular supervision, following general guidelines.</li>
<li>Able to travel for educational and training purposes.</li>
<li>Able to work in a team environment and interface with other departments in a positive productive manner</li>
</ul>
 
Education/Experience
Any combination equivalent to the following education and experience that would provide the required knowledge, skills and abilities would qualify. A typical way to obtain the knowledge, skills, and abilities would be: High school diploma or general education degree (GED) with one to three months relatedexperience and/or training, or equivalent combination of education and experience.
 
Physical Demands
<ul>
<li>Sits at desk much of working day.</li>
<li>Stands and walks short distances in office.</li>
<li>Handles books, papers, and office equipment.</li>
<li>Stoops, stands, and bends when using files.</li>
<li>May be required to lift up to 40 pounds.</li>
</ul>
 
Additional Information
 
This job description is not intended to be all-inclusive. The successful candidate will also perform other reasonably related business duties as assigned by the Customer Service Supervisor. Nemont reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

70,644 Customer Service Specialist Jobs