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<h3>Job Description</h3>
Job Description
We are seeking a Customer Service Representative to join our team!&nbsp;You will be responsible for&nbsp;helping&nbsp;customers by providing product and service information and resolving&nbsp;technical issues. Responsibilities:
<ul>
<li>Handle customer inquiries and complaints</li>
<li>Provide&nbsp;information about the products and services</li>
<li>Troubleshoot and resolve&nbsp;product issues and concerns</li>
<li>Document and update&nbsp;customer records based on&nbsp;interactions</li>
<li>Develop and maintain a knowledge&nbsp;base of the evolving products and services</li>
<li>Process phone plans</li>
<li>Handle forms of payment</li>
</ul>
​Qualifications:
<ul>
<li>Ability to build rapport with clients</li>
<li>Ability to prioritize and multitask</li>
<li>Positive and professional demeanor</li>
<li>Excellent written and verbal communication skills</li>
<li>Reliability</li>
</ul>

Customer Service Representative

<h3>Job Description</h3>
Job Description
Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies.
Status: Full Time
Location: Findlay, OH
Hart Medical Equipment offers a competitive salary and benefits package. EOE
Customer Service Representative
SUMMARY: Provides exceptional service as the first point of contact for customers. Takes orders, answers questions, handles complaints and troubleshoots problems. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. &nbsp;
<ul>
<li>Greet customers and maintain a positive, empathetic and professional attitude during interactions. </li>
<li>Engage in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed.</li>
<li>Assists all internal and external customers in a professional manner.</li>
<li>Receives requests from multiple sources (phone, fax, e-Commerce, in-person) and completes necessary process for equipment services.</li>
<li>Coordinates home equipment service request with Dispatch for prompt delivery.</li>
<li>Acquire and retain strong production knowledge in order to provide customers with product and service information.</li>
<li>Keeps the showroom and the shelf inventory clean, rotated and in order.</li>
<li>Verifies medical necessity, insurance coverage and physician orders for all insurance-assigned services and working with referral sources to ensure proper documentation when needed.</li>
<li>Maintain current knowledge on Medicare, Medicaid and third-party payor sources for equipment.</li>
<li>Follows policy and work instructions to ensure the Billing Department has the correct paperwork to complete insurance.</li>
<li>Understanding and striving to meet or exceed department metrics while providing excellent customer service.</li>
<li>Making sales or recommendations for products or services that may complement client needs, as applicable.</li>
<li>Other duties as assigned by management.</li>
</ul>
QUALIFICATIONS
To perform as a customer service representative&nbsp;successfully, an individual must be professional, proactive and positive with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
· High school diploma or general education degree (GED).
· 6 months of relevant customer service experience preferred.
Skills &amp; Abilities
· Excellent interpersonal, written and oral communication skills.
· Customer service orientation
· Attention to detail
· Good data entry skills
· Proficiency with computers, with strong typing skills
· Ability to work in a fast paced environment.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk and hear. Call Center/PAP/Supply departments require frequent seating behind a computer with frequent typing. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 lbs., 50 lbs. for retail. Specific vision abilities required by this job include close vision. All employees are required to work in a safe manner.
By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at <a href="https://hartmedical.org/application-agreement" target="_blank">https://hartmedical.org/application-agreement</a>.
IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.
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<h3>Job Description</h3>
Job DescriptionWe are looking for a dedicated Customer Service Representative to join our team on a contract basis in New York, New York. In this role, you will handle inbound and outbound calls, assist with order entry, and deliver exceptional service to our customers. If you excel in a call center environment and thrive on building positive customer relationships, we encourage you to apply. Responsibilities: • Respond promptly to inbound customer inquiries via phone, ensuring a positive and attentive experience. • Make outbound calls to address customer concerns and follow up on service requests. • Accurately input customer orders and data into the system, maintaining high attention to detail. • Resolve customer issues and complaints with empathy and efficiency. • Collaborate with team members to ensure seamless service delivery and resolution of complex cases. • Provide customers with detailed information about products, services, and company policies. • Maintain up-to-date knowledge of company offerings to address customer inquiries effectively. • Log and track customer interactions to ensure accurate documentation and reporting. • Adhere to established call center protocols and performance standards. • Identify opportunities to improve customer satisfaction and suggest process enhancements.• Proven experience in a call center or customer service environment. • Strong communication skills, both verbal and written. • Proficiency in order entry and data management systems. • Ability to handle high call volumes while maintaining professionalism. • Demonstrated problem-solving skills and attention to detail. • Familiarity with inbound and outbound call handling. • Capable of working independently and as part of a team. • High school diploma or equivalent required; additional certifications in customer service are advantageous.

<h3>Job Description</h3>
Job Description
We are seeking a Customer Service Representative to support one of the largest grocery retailers in the United States. This position is based at our manufacturing facility in Richmond, VA. As a member of our team, you'll play a pivotal role in maintaining a high standard of service for a key client of our family-owned company, which has been proudly manufacturing custom retail fixtures for over 120 years.
 Position Summary: As the dedicated point of contact for a major grocery client, you will be responsible for managing incoming orders, resolving inquiries, and ensuring a seamless experience from order placement to product delivery. Your work will involve order entry, shipment tracking, invoice coordination, and proactive communication. This is a client-facing role that requires professionalism, attention to detail, and the ability to thrive in a fast-paced environment.
 Key Responsibilities:
<ul>
<li>Serve as the primary customer service contact for a high-volume, key account</li>
<li>Enter and manage client orders through our ERP system with accuracy and efficiency</li>
<li>Monitor and communicate order status, shipment tracking, and delivery timelines</li>
<li>Collaborate cross-functionally with production, logistics, and finance teams to ensure timely fulfillment and invoicing</li>
<li>Issue invoices and respond to any client billing inquiries in a timely and professional manner</li>
<li>Proactively address any service issues and ensure client satisfaction</li>
<li>Build and maintain strong, positive relationships with both internal teams and client contacts</li>
</ul>
Qualifications:
<ul>
<li>2+ years of experience in customer service, sales support, or account management role (preferably in a manufacturing or B2B environment)</li>
<li>Strong written and verbal communication skills with a professional demeanor</li>
<li>Proficiency in Microsoft Office; experience with ERP systems preferred</li>
<li>Excellent organizational skills and attention to detail</li>
<li>Ability to manage multiple priorities and meet deadlines in a fast-paced setting</li>
<li>Team-oriented, proactive, and solution-focused</li>
</ul>
Benefits:
<ul>
<li>Competitive compensation</li>
<li>Health, dental, and vision insurance</li>
<li>Paid holidays and personal days</li>
<li>401K</li>
<li>Supportive, team-oriented work environment</li>
<li>Opportunity to work for a stable, family-owned business with a strong reputation</li>
</ul>
Company DescriptionThe Miller Group is a family-owned, Virginia-based manufacturer of custom retail display fixtures, serving industries such as tobacco, grocery, and retail nationwide. With over 120 years of expertise, we provide functional, custom-engineered, and innovative solutions that enhance product presentation while maintaining the highest standards of American manufacturing. 
<h3>Company Description</h3>
The Miller Group is a family-owned, Virginia-based manufacturer of custom retail display fixtures, serving industries such as tobacco, grocery, and retail nationwide. With over 120 years of expertise, we provide functional, custom-engineered, and innovative solutions that enhance\r\nproduct presentation while maintaining the highest standards of American manufacturing.

<h3>Job Description</h3>
Job Description
Overview: Supports exceptional service to patients and care teams by working collaboratively.
Duties &amp; Responsibilities:
<ul>
<li>Provides excellent internal/external customer service in all interactions with patients and PCHC staff.</li>
<li>Answers incoming calls to all Health Center sites, gathers accurate information from the caller and delivers the necessary information or service by assisting the caller directly or routing the call appropriately.</li>
<li>Uses Hotlist Guidelines appropriately and routes call directly to Nurse.</li>
<li>Gathers information from caller and schedules appointment appropriately while insuring accuracy of Health Center, provider, date, time, and reason for visit.</li>
<li>Handles all calls professionally and in accordance with organization-identified metrics for processing calls. </li>
</ul>
Qualifications:
<ul>
<li>Basic knowledge of common third party payers.</li>
<li>Basic computer literacy and excellent writing skills are essential. Medical terminology preferred.</li>
<li>Strong conversational skills.</li>
<li>At least 2 years of call center or customer service-related experience.</li>
<li>Ability to communicate with people of various diverse backgrounds in a sensitive and compassionate way.</li>
</ul>
Education:
<ul>
<li>High School diploma or equivalent required. </li>
<li>Completion of a medical secretary program or similar training program preferred.</li>
</ul>
PCHC is EOE/M/F/D/V/SO

<h3>Job Description</h3>
Job Description
Customer Services Representative Duration: 6 month contract to hire (performance-based) Location: Remote (Must be comfortable working CST hours) Salary: $15/hr
We are seeking a Customer Service Representative for our client in the education space. This individual will be trained on their proprietary systems, but must possess some technical knowledge, experience working with a ticketing system, and excellent customer service skills
Must-Haves:
<ul>
<li>2+ years of experience in a Tier 1 IT Support or Technical Customer Service role.</li>
<li>Familiarity with basic troubleshooting techniques (e.g., password resets, browser settings, clearing cache/cookies).</li>
<li>Experience using a ticketing system (e.g., Zendesk, Freshdesk, ServiceNow).</li>
<li>Excellent customer service skills with a strong sense of empathy, patience, and professionalism.</li>
<li>Strong verbal and written communication skills, including polished phone etiquette.</li>
<li>Ability to work independently in a remote environment with a reliable internet connection.</li>
<li>Comfortable learning new systems and adapting to evolving processes.</li>
</ul>
Day to Day:
<ul>
<li>Provide first-level technical support via phone, email, and chat to educators, administrators, and students.</li>
<li>Troubleshoot common issues such as password resets, browser compatibility, cache/cookie clearing, and basic connectivity problems.</li>
<li>Accurately log and manage support tickets using a ticketing system, ensuring timely follow-up and resolution.</li>
<li>Communicate clearly and empathetically with users, maintaining a professional and courteous tone at all times.</li>
<li>Collaborate with internal teams to escalate complex issues and ensure customer satisfaction.</li>
<li>Maintain up-to-date knowledge of system updates, product features, and support protocols.</li>
</ul>

<h3>Job Description</h3>
Job Description
We are seeking a Customer Service Representatives to join our team! You will be responsible for helping customers by providing product and service information. This is a Monday thru Friday 12pm-8pm job. Responsibilities:
<ul>
<li>Handle customer inquiries and complaints</li>
<li>Provide information about the products and services</li>
<li>Document and update customer records based on interactions</li>
<li>Develop and maintain a knowledge base of the evolving products and services</li>
</ul>
​Qualifications:
<ul>
<li>2+ years of experience in customer service, sales, or other related fields</li>
<li>Ability to be empathetic, sensitive and build rapport with clients</li>
<li>Ability to prioritize and multitask</li>
<li>Positive and professional demeanor</li>
<li>Excellent written and verbal communication skills</li>
</ul>

<h3>Job Description</h3>
Job Description
QUALIFICATIONS
Highest commitment to quality customer service with the ability to work within a team and unsupervised.
Excellent communication skills, both written and verbal.
Ability to multi-task and work in a fast paced environment.
Strong computer skills; Ability to learn and work with new programs.
High school diploma or GED required; Associates degree or higher preferred
Must have valid driver's license and a car that can be used for work.
Bilingual language skills a plus.
Must possess a strong work ethic and be a self-starter!!
Able to lift 50 pounds if needed.
PAY AND REPORT TO STRUCTURE
This is an hourly position with a monthly bonus tied to trailing collections and gross margin % of the branch. This position reports directly to the Selling Branch Manager. Daily/Weekly schedule is set by the Selling Branch Manager.
DUTIES AND RESPONSIBILITIES
This position is primarily responsible for all of the general office tasks including but not limited to the following:
ADMINISTRATIVE
Filing, data entry of all types, taking applications, answering phones, processing and payout of employees, inventory, and customer setup and accuracy. Assist Branch Manager as needed with dispatch.
SALES/CUSTOMER SERVICE
This position also is responsible for customer service calls to ensure that we are providing world class service that exceeds customer expectations, telemarketing, appointment setting, follow up calls to clients to confirm orders for next morning, sending out introductory letters to prospective customers always trying to get the personal appointment, following up on those as well as generally trying to build the business and provide the best customer service possible to both customers and employees.
COLLECTIONS
This position is responsible for keeping customer billing accounts in order according to company standards set. Making “first invoice” calls to new customers and keeping detailed, up to date notes in our software. Perform collections calls to client’s daily/weekly. Ensure client has necessary paperwork to pay invoices timely.
Company DescriptionFast growing staffing company focused on blue collar staffing for small and medium businesses. 
<h3>Company Description</h3>
Fast growing staffing company focused on blue collar staffing for small and medium businesses.

<h3>Job Description</h3>
Job Description
We have a dynamic opportunity for a Customer Service Representative to join our winning team! Our ideal Customer Service Representative will join our Elite team at Artella Solutions and will be responsible for assisting healthcare patients and practices with their equipment along with handling any questions or concerns they may have.
Job Details The ideal candidate will need to have 2 plus years of customer service experience (preferably in the medical field as an MA or equivalent) with a solid work background. This individual must be willing to work every other weekend and holidays. They will be required to visit clinics and patients as well. Candidate must be well spoken and have the ability to speak appropriately with clinic staff. They must possess the ability to be patient with all customers (clinics, sales reps, and patients alike). Bilingual is preferred, but not required.
 Qualifications: • High school diploma, or equivalent. • 2+ years Customer Service Experience. • Excellent Customer Service Skills. • Bi-lingual Spanish preferred, a plus • Strong computer skills MS Office Suite (Word, Excel, etc.) • Excellent interpersonal skills. • Outstanding written and verbal communication. • Candidate should pay close attention to detail. • Compassion and caring nature. • Uniforms and training will be provided. • Must have a valid driver's license.
 
Artella Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

<h3>Job Description</h3>
Job Description
The Customer Service Representative (CSR) is responsible for providing effective support for the Inside Sales Representatives. Using the knowledge of the company’s products and services, the CSR should provide information in response to orders, questions, concerns, and complaints. This position is located at our corporate office in Overland Park, KS. 
 ESSENTIAL DUTIES AND RESPONSIBILITIES 
<ul>
<li>Receives incoming calls from established and prospective customers for a variety of purposes.</li>
<li>Promotes/sells/secures orders from existing and prospective customers through a relationship-based approach.</li>
<li>Serves as a consultant to the customer regarding industry issues (trends, government regulations, new products, etc.)</li>
<li>Contacts vendors and manufacturers to fulfill customers' requirements on non-stock items.</li>
<li>Completes all necessary paperwork to ensure proper flow through other departments (debit memos, accounting inquiries, marketing feedback, etc.</li>
<li>Inputs orders into on-line order system as received.</li>
<li>Answers all customer communication.</li>
<li>Resolves any customer conflicts within 48 hours of initial customer contact.</li>
<li>Keeps organized and accurate records.</li>
<li>Develops clear and effective written proposals/quotations for current and prospective customers.</li>
<li>Attends product meetings as scheduled to improve product knowledge.</li>
<li>Other duties as assigned.</li>
</ul>
QUALIFICATIONS 
<ul>
<li>Prefer Associate’s degree (A.A.) or equivalent from two year college or technical school; or two to four years related experience and/or training; or equivalent combination of education and experience.</li>
<li>Proficiency in using Microsoft Office Suite applications</li>
<li>Work Location: In-person, corporate office</li>
</ul>

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