<h3>Job Description</h3>
Job Description
The Concierge is responsible for the guest/owner experience from pre-arrival, communication, coordination, delivery including follow-up of guest requests, promoting a positive, friendly, welcoming and “at your service” environment daily. This individual will make recommendations based on preferences, vendor relationships and local area. This position is also responsible for taking food and beverage orders and ensuring owners and guest are being served in a courteous and timely manner, provide a safe, clean, and enjoyable environment for all guest and maintaining the work area and pool area clean. This person will be responsible for the overall guest / owner experience and is empowered to handle a variety of guest challenges and request.
Must be available to work between 7am - 11pm 
Must be able to work Weekend and Holidays
Company Benefits:
<ul>
<li>Growth Opportunities &amp; stability</li>
<li>401K</li>
<li>Comprehensive Benefits-Medical, Dental &amp;Vision Plans</li>
<li>EAP-Employee Assistance program</li>
<li>PTO</li>
<li>Discounts through IHG, company Perks website &amp; FREE Vacation using ClubGO</li>
</ul>
ESSENTIAL DUTIES AND TASKS: 
<ul>
<li>Demonstrates a high level of service.</li>
<li>Follow up of guests/owner expectations.</li>
<li>Confirmation and delivery of services and/or products.</li>
<li>Plan activities for guests/owners.</li>
<li>Partner with resort outlets to assist the guests/owners.</li>
</ul>
EDUCATION and/or EXPERIENCE
<ul>
<li>GED or high school equivalent</li>
</ul>
CERTIFICATES, LICENSES, REGISTRATIONS
<ul>
<li>
Company will provide training for food handler and TABC license which is required to perform job duties.
</li>
</ul>
QUALIFICATIONS
<ul>
<li>Must have a strong knowledge of the Galveston area and the attractions and activities that occur.</li>
<li>Must have a strong knowledge of the Resort amenities and activities that occur.</li>
<li>Ability to be self-directed with attention to details.</li>
<li>Ability to work as part of a team and individually on occasions.</li>
<li>Must be able to stand and walk for long periods of time.</li>
<li>Must possess the ability to provide a high level of service consistently.</li>
<li>Bartending experience a plus.</li>
</ul>
#INDRO1

Concierge

<h3>Job Description</h3>
Job DescriptionDescription:
The Olin Apartments- Concierge- Denver
 
Senior Housing Options, Inc., a non-profit providing affordable, safe housing and care for seniors and people with disabilities, has a great opportunity for a Front Desk Concierge to join out Olin Team. 
 
If you enjoy caring for others, working for a non-profit, and having a mission that you can believe in, then join our professional team at Senior Housing Options!
 
Senior Housing Options, Inc. (SHO), a non-profit providing affordable, safe housing and care for seniors and people with disabilities, has a great opportunity for a Security/Front Desk Attendant to join our team at The Olin Hotel! SHO provides affordable housing for older adults and persons with disabilities. All employees must be able to provide excellent customer service, show compassion, and have a friendly attitude.
 
Expected Hours of Work: Sunday and Mondays overnight shift (11pm-7am) and Thursday (7am -3pm) and Friday day shift (11am-3pm).
 
What We Offer:
<ul>
<li>Double time pay for employees who do work holidays</li>
<li>Paid holidays and paid time off for all full-time positions</li>
<li>Holiday pay for all full-time positions, even if you don’t work the holidays</li>
<li>Flexible Spending Account to use towards healthcare expenses</li>
<li>Free disability and life insurance after 1 year of employment</li>
<li>Retirement options with 2% matching contributions</li>
<li>Free Employee Assistance Programs</li>
<li>Career development opportunities, with the possibility of advancement within the organization</li>
<li>Health, Dental, Vision Benefits</li>
<li>Opportunities for training, career growth and leadership development</li>
<li>An employer with a mission you can believe in and a team that works together to achieve it!</li>
</ul>
Summary/Objective:
This role serves as part of a team of Lobby Attendants who collectively oversee front desk operations and ensure front desk coverage 24 hours a day. The Lobby Attendant is responsible for monitoring entry into the building and ensuring the safety of all employees and residents. This position follows strict front desk policies and protocols.
Senior Housing Options, Inc. (SHO), a non-profit providing affordable, safe housing and care for seniors and people with disabilities and has a great opportunity for a Lobby Attendant/Front Desk Security to join our team at one of our assisted living facilities. This will be a part-time (with the possibility of turning into a full-time position), night shift position on Saturday, Sunday, and Monday.
Responsibilities and Duties
<ul>
<li>Monitor front desk to ensure secured lobby is appropriately maintained</li>
<li>Signing visitors, vendors, service providers, and staff in/out of the building</li>
<li>Requesting and reviewing photo identification prior to allowing access to the secured building</li>
<li>Monitoring surveillance cameras and documenting incidents which occur</li>
<li>Light patrol of building corridors, courtyard and property grounds</li>
<li>Answering phones and paging emergency administrative staff or on-call maintenance staff</li>
<li>Receive mail, packages and other correspondence</li>
<li>Complying with directives provided by administrative staff or emergency personnel</li>
<li>In the absence of management, respond to resident complaints/emergencies</li>
<li>Report accidents/incidents/hazards to management via established communication platforms</li>
<li>Accept and document resident work order requests</li>
<li>Treat all private and/or privileged information about residents confidential</li>
<li>Maintain understanding and familiarity of building and alarm operating systems</li>
<li>Collect rent payments from residents and issue receipts</li>
<li>Perform other duties as assigned or required by management</li>
</ul>
 
Requirements:
Qualifications and Skills
<ul>
<li>Ability to communicate clearly both verbally and in writing, including the ability to provide nontechnical assistance in a simple, straightforward manner</li>
<li>Demonstrate sensitivity to the concerns of residents and a commitment to dealing fairly with all</li>
<li>Friendly demeanor, positive disposition, tactful, patience and high ethical character</li>
<li>Maintains a professional demeanor and responds with urgency</li>
<li>Strong organizational and interpersonal skills; attention to detail</li>
<li>Basic computer/internet knowledge and typing skills</li>
<li>Demonstrated ability to work effectively with a wide range of diverse constituents</li>
<li>Self-directed and proactive; independent problem solver</li>
</ul>
Candidates May Have To:
<ul>
<li>Submit to background screen</li>
<li>Submit to a TB skin test, Hep B vaccination, and/or flu shot</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
Immediate opening for full time front desk
 
Every weekend 9:00a-1:00 pm
Must be available during the weekdays if needed for coverage.
Oversees the community entry area for visitors, guests and residents. Extends a warm welcome and greeting.
Must be dependable and willing to work every weekend.
Candidate reports to the Business office manager as well at the Executive Director
* NO PHONE CALLS*
Qualified candidates will be called in and or emailed for interviews
Requirements:
HSD/GED
Clean criminal background
Knowledge and experience in the Senior Living Industry preferred
Possess excellent phone communication skills
Valid Drivers License
Proficient in time management skills and adherence to deadlines
Exceptional grammar and documentation skills
Demonstrate the ability to multi task and manage stress
Customer service experience and skills
Proficient in MS Office with the ability to learn new applications

<h3>Job Description</h3>
Job Description
ABOUT NEMA CHICAGO:
Brought to you by Crescent Heights®, NEMA is a lifestyle apartment brand inspired by each city it calls home. Thoughtful design; extensive amenity collections; and personalized, tech-powered service are at the core of the NEMA ethos. 
Disrupting the conventional apartment industry and setting new excellence standards, NEMA began in San Francisco in 2013 with a game-changing residential tower in the city’s transforming Mid-Market neighborhood. Today, NEMA is growing into a national residential rental brand with residences in Chicago and Boston, coming soon to Miami, Los Angeles, and Seattle as well. 
The city’s tallest rental residence, NEMA Chicago is a 76-story architectural icon, designed by world-renowned architect Rafael Viñoly and award-winning Rockwell Group. Located on Grant Park, NEMA Chicago boasts stunning Lake, Park, and city views. The tower’s studio- to four-bedroom luxury residences are complemented by a 70,000-square foot collection of locally inspired amenities and tech-powered, predictive service. 
ABOUT CRESCENT HEIGHTS:
Established in 1989, Crescent Heights is the nation’s leading urban real estate firm, specializing in the development, ownership, and operation of architecturally distinctive mixed-use high-rises in major cities across the United States. Enjoying over three decades of experience, Crescent Heights manages all aspects of its properties internally and has received numerous excellence awards throughout the years. Our diverse portfolio spans across multiple geographic markets, with world-class new development projects coming soon in Miami, San Francisco, Chicago, Los Angeles, and Seattle.
OUR CULTURE:
We are proud of the level of service that we deliver and believe that individual impact is most valuable in creating an exceptional customer experience. Our team members are empowered to take full ownership of every task, always displaying a “can do” attitude and adopting a predictive and proactive approach to ongoing improvement and innovation. We offer an opportunity to work independently while being a part of the bigger team. At Crescent Heights, high product design is paramount, and our service standards are intended to complement that. We value personal and professional growth, and nearly every one of our regional managers and department heads has been promoted from within. We cherish our ability to operate nationally and execute at a high level while maintaining a family-like culture where lasting relationships are built on mutual respect and a shared sense of accomplishment. 
SUMMARY:
A customer service superstar, Concierge is the welcoming and helpful first point of contact for all residents, guests, and vendors of a luxury residential high-rise. Concierge serves as resident liaison and assists with all inquiries pertaining to on- and off-site amenities, services, and activities. 
RESPONSIBILITIES:
<ul>
<li>Greet all residents, prospects, and guests with a genuine smile and customer-centric attitude.</li>
<li>Be a welcoming source of help, assistance, and information for all residents and guests.</li>
<li>Predict residents’ needs and find creative customer-focused solutions; inform supervisor of any resident issues or concerns.</li>
<li>Demonstrate full and comprehensive knowledge of the building including all departments, services, amenities, and functions.</li>
<li>Maintain the sign in/out process for all guests, applicable deliveries, and vendors.</li>
<li>Monitor surveillance cameras, door alarms, life safety systems, building alarms and investigate any unusual or suspicious activity.</li>
<li>Follow all company safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to supervisor.</li>
<li>Respond to incidents and disturbances including, but not limited to, property emergencies, noise complaints, and smoking complaints.</li>
<li>Efficiently handle customer disputes making every effort to achieve customer satisfaction. </li>
<li>Ensure absolute discretion and confidentiality regarding all activities, interactions, and personal data related to residents and their guests.</li>
<li>Complete incident reports, pass-down reports, and shift reports.</li>
<li>Assist, when necessary, with delivery of written notifications to residents.</li>
<li>Maintain knowledge of the evacuation plan along with emergency procedures for emergency crews such as first responders, utility personnel, etc.</li>
<li>Assist with logistics of freight elevator usage during resident move-ins, move-outs, and deliveries.</li>
<li>Monitor and ensure cleanliness of the lobby, sidewalks, entrances, and related work areas.</li>
<li>Stay up to date with local happenings and establishments to always provide the best recommendations; have a thorough and extensive knowledge of the area.</li>
<li>Maintain a positive and professional attitude towards residents, guests, vendors, and coworkers.</li>
<li>Comply with brand quality assurance, uniform and appearance expectations and standards. </li>
<li>Act as a brand ambassador to residents and as a service role model to teammates and encourage others to do the same.</li>
<li>Maintain a high level of communication and feedback within the department, and across other departments. </li>
<li>Remain proactive in all areas of operation, seeking ways to improve resident experience.</li>
<li>Assist in coordinating and implementing special projects as directed.</li>
<li>Perform all other job-related duties as assigned.</li>
</ul>
SUPERVISORY RESPONSIBILITIES: 
None.
QUALIFICATIONS: 
<ul>
<li>Hospitality-focused approach to service. </li>
<li>Excellent customer service, problem-solving, and multi-tasking skills. </li>
<li>Knowledge of basic front desk equipment and procedures including the operating of a multi-line telephone system required. </li>
<li>Excellent verbal and written communication and interpersonal skills to interact with residents and guests.</li>
<li>Ability to read and interpret documents such as work orders, safety rules, operating and maintenance instructions and procedure manuals. </li>
<li>Thorough attention to detail. </li>
<li>Computer skills including proficiency in Microsoft Office Suite (Outlook, Word, Excel).</li>
<li>Flexibility in scheduling to work various shifts; weekends and holidays when needed.</li>
<li>Ability to work on an on-call basis.</li>
<li>Ability to sit and stand for an extended period.</li>
</ul>
EDUCATION and/or EXPERIENCE: 
Degree from four (4) year university highly desired. Will consider candidates with degrees from two (2) year university combined with related experience and/or training. 
CERTIFICATES and LICENSES:
None
LANGUAGE SKILLS: 
Ability to read, write and comprehend simple instructions, correspondence, memos, and reports. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
REASONING ABILITY: 
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems solving several concrete variables in standardized situations.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
BENEFITS:
<ul>
<li>Competitive compensation with additional discretionary bonus awards when applicable</li>
<li>Growth and relocation opportunities across a multi-city residential portfolio</li>
<li>Generous match on 401(k) plan</li>
<li>Health insurance with fully paid premium</li>
<li>Dental insurance</li>
<li>Vision insurance</li>
<li>Supplemental insurance programs</li>
<li>Employee assistance program</li>
<li>Employee discounts</li>
<li>Short term disability</li>
<li>Long term disability</li>
<li>AD&amp;D insurance</li>
<li>Life insurance</li>
<li>Paid time off after first six months</li>
<li>Commuter benefits in states where applicable</li>
<li>Anniversary recognition awards</li>
<li>Field recognition awards</li>
<li>Professional development assistance</li>
<li>Referral program</li>
<li>Tuition reimbursement</li>
</ul>
WORK ENVIRONMENT: 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is primarily performed in an office environment with a moderate noise level. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to on-going construction and various weather conditions. The noise level in the work environment may range from moderate to loud.
Crescent Heights® is an EEO Company that provides a competitive salary and comprehensive benefits package to all full-time regular Employees.
Relocation Provided: No 
 Thursday -Monday 2pm-10:30pm 40 hours per week

<h3>Job Description</h3>
Job Description
STARTING WAGE: $18.81
Shift Options: PRN/On Call &amp; Full Time Monday-Friday from 3pm-11pm
Do you have a passion to serve Seniors? More importantly, do you want to know that every day you are making a difference in a resident’s life? Then come join our team as a Concierge!
Great Place to Work Certified – come make it greater!! So many perks and programs!!
Concierge Perks, Programs, and Benefits:
<ul>
<li>PRN Scheduling </li>
<li>Same Day pay options available</li>
<li>Competitive Benefits! For full time and/or part time include:
<ul>
<li>Medical (FT), Dental (FT), Vision (FT), 401K including matching (FT/PT), Employee Assistance (FT/PT) and much more!</li>
</ul>
</li>
<li>Up to 20 days per year of PTO for Full Time Employees</li>
<li>Access to various Travel, Restaurant, and Retail Discounts through HR Partners (FT/PT)</li>
<li>Unlimited employee referral bonuses of up to $5,000! Tell your friends! (FT/PT)</li>
<li>Career Development and Advancement Opportunities Nationwide through our Mentorship Program (FT/PT)</li>
<li>Continued Education (CEU) Reimbursement Program for All Associates (FT/PT)</li>
<li>Incredible Company Culture </li>
<li>Access to Free Community Meals during working hours (FT/PT)</li>
<li>PSL Cares Program provides financial support to employees with health-related needs! (FT/PT)</li>
</ul>
Our Mission: We Celebrate and Enhance All Lives with Kindness &amp; Integrity
Highlights of the Concierge Position:
<ul>
<li>Strong written and verbal communication skills</li>
<li>A minimum of one (1) year relevant experience (priority given)</li>
<li>Passion: Committed to being the well-spring of support, opportunity, vitality, balance, and dignity to those we serve</li>
<li>Teamwork: Respects and values others</li>
<li>Caring: Demonstrates empathy as well as a nurturing and loving attitude towards others</li>
<li>Accountability: Holds oneself and team to the highest standards</li>
<li>Multitask - Ability to take direction on multiple tasks and</li>
</ul>
PSL is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, PSL will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective associates and incumbents to discuss potential accommodations with PSL.
The Colorado Equal Pay for Equal Work Act requires employers in the state of Colorado to disclose the following information. If the position applied to is not located in Colorado, the following information may not apply. Pay Range Minimum: $18.81; Maximum: $20.29. The base range represents the low and high end of the pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of our total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, we provide a variety of benefits to employees, including medical, dental, and vision insurance coverage, disability insurance, 401(k) with match, paid time off (PTO), Flexible hours for better work-life balance, Employee assistance program.
For best consideration, please submit your application materials within 20 days of the job posting date.
Application Close Date: 06/12/2025

<h3>Job Description</h3>
Job DescriptionDescription:
Adamas Building Services is a specialty company providing property managers with White Glove Services for ALL your property needs 24/7. With a full complement of services for residential and commercial luxury properties, you can count on Adamas to exceed your expectations.
Adamas Building Services is looking for an exceptional customer service-oriented Concierge with experience working in luxury residential communities. Our company is a leading expert in the Residential Services market with properties throughout New Jersey, New York, and Florida.
We have openings at our Long Branch location.
Schedule: Mon, Tues, Fri, &amp; Sat 11pm-7am 
Pay Rate: $17
The ideal candidate would be responsible for:
<ul>
<li>Meeting/Greeting residents and guests to determine the nature of their visit and maintain logbooks for all visitors</li>
<li>Answering phone calls and assisting callers with information and/or instructions for the building</li>
<li>Responding to inquiries on neighborhood services when applicable.</li>
<li>Receiving and overseeing deliveries, mail and packages for residents</li>
<li>Inspecting the buildings and grounds to ensure safety and cleanliness and reporting any issues to the maintenance department.</li>
<li>Assisting management with any request for residents in the building</li>
<li>Keeping lobby area, front desk and package are organized, neat and clean</li>
<li>Properly communicating with lead concierge and Management.</li>
<li>Providing excellent customer service</li>
</ul>
Requirements:
Requirements:
<ul>
<li> Excellent verbal and written communication skills</li>
<li> Must be professional, reliable, and have excellent customer service skills.</li>
<li>Ability to prioritize tasks according to importance in a fast-paced environment.</li>
<li>Dependable, punctual and able to work flexible working hours</li>
<li>Ability to use a general office equipment such as computer, telephone, fax machine, as well as other computer tracking systems used at the property.</li>
<li>Should be computer savvy with knowledge of Microsoft Word, Excel and Internet</li>
<li>Must maintain professional appearance and comply with prescribed uniform policy.</li>
</ul>
Other Requirements
<ul>
<li>Ability to be at work on a regular and consistent basis; Overtime may be required for this position.</li>
<li>Ability to work weekends and non-traditional holidays.</li>
<li>Must have reliable transportation.</li>
<li>Must pass comprehensive background check.</li>
</ul>
Benefits:
<ul>
<li> Weekly Pay</li>
<li> Medical, Dental, 401K</li>
<li> Vision</li>
<li> Employee Referral Program</li>
</ul>
EOE

<h3>Job Description</h3>
Job DescriptionDescription
Your Mission 
As an WSA Concierge, you're the heart of our vibrant workspaces. Your goal? Deliver unforgettable experiences that inspire our tenants and make WSA the best place to work and play. 
Your Impact
<ul>
<li> Champion WSA's service standards, creating a safe, productive haven that sparks innovation. </li>
<li> Mastermind seamless operations, from amenity bookings, mail delivery and seamless access to our of our amenities. </li>
<li> Forge a sense of community, surpassing tenant expectations at every turn. </li>
</ul>
Your Partnerships 
<ul>
<li> Liaise with third-party operators like fitness centers, restaurants, and conferencing teams. </li>
<li> Collaborate to drive revenue, craft compelling programming, and market our amenities. </li>
</ul>
Your Touch 
<ul>
<li>Design a warm, welcoming experience that wows tenants and guests alike. </li>
<li>Tap into tenant needs, working with our team to blow their expectations away. </li>
<li>Gather feedback, tackle issues head-on, and elevate our offerings. </li>
</ul>
Your Domain 
<ul>
<li> Command IT, vendors, and logistics like a pro. </li>
<li> Maintain pristine tenant areas, front-desks, bars, pantry, and storage areas. </li>
<li> Track supplies, budgets, and feedback like a hawk. </li>
</ul>
Your Stage 
<ul>
<li>Manage room bookings and inquiries with lightning speed. </li>
<li>Host dazzling tours and onboard tenants with ease. </li>
<li>Partner with property management to address every need. </li>
</ul>
Your Spotlight 
<ul>
<li>Collaborate with the WSA teams to craft engaging programming. </li>
<li>Oversee event logistics, ensuring a flawless experience. </li>
<li>Measure success, identifying areas to elevate further. </li>
<li>Connect tenants with all WSA services. </li>
</ul>
Your Wellness Focal Point 
• Ensure the Water Lounge shines, with controlled access and sparkling cleanliness. 
Qualifications:
<ul>
<li>Customer Service Rockstar: 3+ years delivering exceptional service in luxury settings. You live for exceeding expectations! </li>
<li>Relationship Builder: Adept at fostering strong bonds with clients and partners. People love working with you! </li>
<li>Communication Pro: Your verbal and written skills are top-notch. You can tackle complex conversations with ease and grace. </li>
<li>Problem-Solving Wizard: You turn obstacles into opportunities with your quick, elegant solutions. No challenge too great! </li>
<li> Concierge Extraordinaire: Proven track record arranging transport, bookings, events, and insider tips like a pro. </li>
<li>Tech Savvy: Master of property software, Microsoft Office, and always ready to embrace new tools. </li>
<li> Multitasking Master: Juggle multiple tasks and deadlines with poise under pressure. You get things done! </li>
<li>Discretion is Your Middle Name: You handle sensitive info with utmost confidentiality. Trustworthy to the core. </li>
<li>Luxury Service Expert: You intuitively understand the high-end client experience. Luxury hotel/residential experience a huge plus! </li>
<li>Team Player &amp; Leader: Collaborative spirit with a touch of leadership flair when needed. You elevate your team! </li>
<li>Flexibility is Your Superpower: Evenings, weekends, holidays - you're there for your building and tenants, always. </li>
</ul>
Team Benefits: 
<ul>
<li>Health Care Plan (Medical, Dental &amp; Vision) </li>
<li>Paid Time Off (Vacation, Sick &amp; Company Observed Holidays)</li>
<li>Family Leave (Maternity, Paternity)</li>
<li>Training &amp; Development</li>
<li>Team Member Referral Program - $250 for any referrals if your referral stays for 3 months, we are always looking for great candidates at fine dining places that have like-minded individuals. Please feel free to forward resumes!</li>
</ul>
The base pay range for this position is a salary range of $25.00 - $30.00 per hour. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.

<h3>Job Description</h3>
Job Description
The Grand Rehabilitation and Nursing at Barnwell is currently seeking a Concierge to join our team!&nbsp;
Job Title: Concierge Position Type: Full-Time Pay Range: $17.00 to $18.00 per hour
About Us
At The Grand Healthcare System, we are committed to providing high-quality care in a welcoming and comfortable environment. Our beautiful residences, modern amenities, and compassionate staff make us a preferred destination for high-quality healthcare. We prioritize our residents' well-being and satisfaction, creating a unique and supportive environment for both staff and guests.
Position Overview
As the Concierge, you will play a pivotal role in ensuring a positive service experience for our residents, families, and visitors. Your main responsibilities will be coordinating guest hospitality services, creating a welcoming atmosphere, and maintaining a strong relationship with staff across all departments. The ideal candidate will excel in customer service, communication, and teamwork, and will be committed to exceeding expectations.
Key Responsibilities
Hospitality &amp; Guest Services
<ul>
<li>
Greet visitors and provide tours of the facility, ensuring they feel welcomed and informed.
</li>
<li>
Welcome new admissions with a personalized greeting and welcome bag. Ensure rooms are clean and ready for the new resident’s arrival.
</li>
<li>
Coordinate service-related activities to achieve customer satisfaction goals and minimize complaints.
</li>
<li>
Conduct rounds throughout the facility to engage with residents, families, and visitors, addressing concerns and ensuring satisfaction with care services.
</li>
<li>
Follow up with department directors on any concerns raised by residents, families, or visitors, ensuring they are addressed promptly.
</li>
</ul>
Surveys &amp; Feedback
<ul>
<li>
Administer both 'Entry Surveys' and 'Exit Surveys' to residents to gather feedback and improve service quality.
</li>
</ul>
Qualifications &amp; Requirements
<ul>
<li>
Ability to thrive in a fast-paced environment.
</li>
<li>
Experience in a long-term care or healthcare setting is preferred.
</li>
<li>
Strong teamwork skills and the ability to maintain positive relationships with all staff.
</li>
<li>
Exceptional customer service, interpersonal, and phone skills.
</li>
<li>
Excellent verbal and written communication skills.
</li>
<li>
Professional attitude with a willingness to accept new challenges.
</li>
</ul>
Work Schedule
<ul>
<li>
Core Schedule: Monday through Friday from 11:00 AM to 7:00 PM.
</li>
<li>
Weekend Requirement: Must work one weekend per month.
</li>
</ul>
What We Offer
<ul>
<li>
Competitive Salary: Base salary with rewarding bonus opportunities.
</li>
<li>
Comprehensive Benefits: Health insurance, 401(k), paid time off, and more.
</li>
<li>
Professional Growth: Opportunities for career advancement and continued development.
</li>
<li>
Innovative Training Programs: Ongoing training to enhance your skills and industry knowledge.
</li>
<li>
Supportive Team: Work alongside a dedicated team that values collaboration and providing excellent care.
</li>
</ul>
How to Apply
If you are passionate about customer service and making a difference in the lives of residents and their families, we encourage you to apply today! Apply online today and a personal recruiter will reach out to you for next steps!
Join The Grand Healthcare System and help us create a positive and welcoming experience for every guest, resident, and family.
We are an Equal Opportunity Employer – M/F/D/V.
 Follow Us: &nbsp;See what we’ve been up to on Instagram: <a href="http://www.instagram.com/TheGrandHealthcare" target="_blank">www.instagram.com/TheGrandHealthcare</a>

<h3>Job Description</h3>
Job Description
The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members.
We are looking for a Concierge to join our amazing team!
Responsibilities: 
<ul>
<li>Serves as a point of contact for needs, requests, and complaints for all residents, families, guests, vendors, and staff.</li>
<li>Has a solid understanding of ‘who’ the customer is and provides a level of service that is positive and rememberable.</li>
<li>Understands the customer’s needs, requests and / or concerns and assists in providing them with personalized solutions. </li>
<li>Answers the phone within 3 rings; determine the nature of the call to either relay information or route the call as appropriate.</li>
<li>Takes detailed messages with name, date, time, return phone number and any additional information that is pertinent at the time of the call. Ensures the message is received by the intended person in a timely manner.</li>
<li>Coordinates services for residents and their families (especially out of town guests), this would include but not be limited to the following: dry cleaning, grocery and drug store delivery, dinner reservations, beauty parlor services, theater, and movie tickets, as well as transportation to and from events, appointments and errand running. The Concierge will follow up after services were rendered to confirm that all was satisfactory</li>
<li>Connects with all new residents and families within the first week of arrival to introduce oneself, welcome them to the community, provide information on the concierge services for the community.</li>
<li>Answers questions and directs appropriately to nearby community resources.</li>
<li>Coordinates the community’s transportation schedule. This would mean to monitor the sign-up sheet for all requests, ensuring there are no conflicts for the chauffer. Provide written confirmation to all parties to ensure a smooth and pleasant experience.</li>
<li>Serves as a liaison between the culinary department and guest meal reservations. Provide written confirmation on the reservation to all parties to ensure a smooth and pleasant experience. </li>
<li>Make reminder calls to residents who are not in the dining room, maintaining RSVP lists for community events, family events and special meals that are held throughout the year.</li>
<li>Maintains security of the community by following procedures, monitoring logbooks to include resident and guest sign-in and sign-out logs.</li>
<li>Maintains a safe, clean, and organized reception, lobby, and welcome area by complying with procedures, rules, and regulations.</li>
<li>Receive and sort incoming mail. Deliver mail as appropriate.</li>
<li>Receive and log all packages that arrive at the community.</li>
<li>May perform other duties as assigned.</li>
</ul>
Requirements
<ul>
<li>Experience as a Concierge, or experience in a customer service role is preferred.</li>
<li>One (1) to two (2) years of working with seniors preferred.</li>
<li>Demonstrates an ability to use independent judgement and discretion to make decisions on what is in the best interest of the customer who you are currently serving.</li>
<li>Ability to communicate verbally, in writing, and through pictures when necessary.</li>
<li>Able to exude confidence and patience with all interactions.</li>
<li>Ability to manage time efficiently.</li>
<li>Able to operate standard office equipment.</li>
<li>Ability to utilize technology effectively and efficiently, including use of computers, iPad/tablet, Word programming, internet access, and email. </li>
<li>The position may require driving responsibilities; must possess a valid driver’s license with an acceptable driving record per company’s Motor Vehicle Policy.</li>
<li>Able to think creatively and independently to meet worthwhile objectives.</li>
<li>Able to be innovative to create and generate solutions.</li>
<li>Able to act in solving problems, while exhibiting judgment and a realistic understanding of the issues. Able to use reason, even when dealing with emotional topics. </li>
<li>Identifies, obtains, and effectively allocates the resources required to achieve applicable goals.</li>
<li>Able to relate to routine operations in a manner that is consistent with existing solutions to problems.</li>
<li>Able to work with people in such a manner to support the company’s culture, work in a team setting to accomplish goals and get results.</li>
<li>Expected to be punctual, neat, clean, and professional in appearance.</li>
<li>Ability to work varied schedules to include weekends, evenings, and holidays.</li>
</ul>
Benefits
We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.

<h3>Job Description</h3>
Job Description
Integral Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care and lifestyle-focused senior living communities. Our company, which was built on our “Culture Keepers,” employees thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents. 
We offer rewarding career opportunities that include:
<ul>
<li>Competitive wages </li>
<li>Access to wages before payday </li>
<li>Flexible scheduling options with full-time and part-time hours </li>
<li>Paid time off and Holidays (full-time) </li>
<li>Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) </li>
<li>401(K) with employer matching </li>
<li>Paid training </li>
<li>Opportunities for advancement </li>
<li>Meals and uniforms </li>
<li>Employee Assistance Program</li>
</ul>
Our community is looking for a Concierge to join our team.
The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.
Responsibilities:
<ul>
<li>Carries out telephone answering and reception duties as required.</li>
<li>Takes complete messages with pertinent information and communicates messages to the intended recipient.</li>
<li>Greets residents and visitors. Answers inquiries and gives directions.</li>
<li>Collates brochures for the marketing department.</li>
<li>Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.</li>
<li>Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.</li>
<li>Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.</li>
<li>Maintains and keeps desk and entry area neat and organized.</li>
<li>Organizes, distributes mail to residents, Executive Director and Department Coordinators.</li>
<li>Maintains resident forms for miscellaneous credits.</li>
<li>Maintains adherence to all company personnel policies and established operating policies and procedures.</li>
<li>Other duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or general education degree (GED) preferred.</li>
<li>One to three years customer service experience and/or training; or equivalent combination of education and experience.</li>
</ul>
If having a direct impact on the lives of others is appealing to you, apply today and join our team!
EOE D/V

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