<h3>Job Description</h3>
Job Description
About Discovery Management Group 
Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide. 
We offer rewarding career opportunities that include:
<ul>
<li>Competitive wages </li>
<li>Access to wages before payday </li>
<li>Flexible scheduling options with full-time and part-time hours </li>
<li>Paid time off and Holidays (full-time) </li>
<li>Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) </li>
<li>401(K) with employer matching </li>
<li>Paid training </li>
<li>Opportunities for advancement </li>
<li>Meals and uniforms </li>
<li>Employee Assistance Program</li>
</ul>
Our community is looking for a Concierge to join our team.
The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.
Responsibilities:
<ul>
<li>Carries out telephone answering and reception duties as required.</li>
<li>Takes complete messages with pertinent information and communicates messages to the intended recipient.</li>
<li>Greets residents and visitors. Answers inquiries and gives directions.</li>
<li>Collates brochures for the marketing department.</li>
<li>Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.</li>
<li>Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.</li>
<li>Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.</li>
<li>Maintains and keeps desk and entry area neat and organized.</li>
<li>Organizes, distributes mail to residents, Executive Director and Department Coordinators.</li>
<li>Maintains resident forms for miscellaneous credits.</li>
<li>Maintains adherence to all company personnel policies and established operating policies and procedures.</li>
<li>Other duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or general education degree (GED) preferred.</li>
<li>One to three years customer service experience and/or training; or equivalent combination of education and experience.</li>
</ul>
If having a direct impact on the lives of others is appealing to you, apply today and join our team!
EOE D/V

Concierge (Weekend)

<h3>Job Description</h3>
Job Description
About Company:
Whether it's time to visit Yellowstone and Grand Teton National Parks, float the Snake River or catch that perfect powder on Jackson Hole’s best ski mountains, Snow King Resort provides the ideal location for Wyoming adventures. Located at the base of Snow King Mountain, offering ski-in, ski-out accommodations and just blocks from the historic Jackson Hole Town Square, Snow King Resort offers beautifully appointed accommodations and luxury vacation condo rentals, all with spectacular scenic views.
Your Role:
<ul>
<ul>
<li>Help guests discover their “Jackoson Hole” experience</li>
<li>Provide exceptional customer service by being engaging and taking sincere interest</li>
<li>Establishing relationships with local area restaurants, shops and attractions</li>
<li>Help to resolve problems and surprise guests through recovery when things aren’t quite right</li>
<li>Promote and sell special hotel programs</li>
<li>Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information</li>
<li>Communicate all pertinent information to manager on duty</li>
<li>Assist other departments as needed</li>
</ul>
<li>Additional Job Description
<ul>
<li>A strong desire to make an impact on other people</li>
<li>An outgoing and engaging personality</li>
<li>Advanced knowledge of the local area</li>
<li>Computer skills</li>
<li>Excellent verbal and written communication skills</li>
<li>Ability to work in a fast-paced setting</li>
<li>Ability to stand for the duration of the shift</li>
<li>Must be available to work various shifts including weekends and holidays</li>
</ul>
</li>
</ul>
Guest-Focused Teamwork At our property, taking care of the guest is everyone’s responsibility. We believe there is no such thing as “that’s not my job” in hospitality. Every associate is expected to step in and assist where needed to ensure guest satisfaction, whether that means supporting a different department, adjusting work hours, or taking on tasks outside of regular responsibilities. Flexibility, teamwork, and a guest-first attitude are essential to success in this role.
Benefits Include: Medical, Dental, Vision, Short and Long-term Disability, 401k, PTO, Sick AND Holiday Pay!

Adventure Concierge

<h3>Job Description</h3>
Job Description
Since 1976, Hilton Head Health has been the leader in wellness innovation. By rethinking what healthy means and where it begins, we have helped hundreds of guests achieve and maintain wellness of mind, body, and spirit. Located minutes from the beach, we are one of North America’s leading weight-loss and wellness destinations with over 40 years of providing superior hospitality to people seeking a healthy lifestyle. Are you ready to make a true difference in someone’s life while enjoying a positive work environment! We offer SUPERB perks including Paid Time Off/Medical Benefits /Bonuses.
We are seeking a passionate Spa Concierge for our Indigo Spa. The Indigo is a unique spa &amp; salon designed by Hilton Head Health. This person will be primarily responsible for greeting guests, booking appointments, maintaining an organize and clean atmosphere, creating a relaxing environment for guests. Salon or spa experience is preferred but not required. There is also an opportunity for some Guest Services hours providing variety.
Spa hours will be 1-9pm with some flexibility.
Must be proficient with computers and software systems.
Benefits include:
<ul>
<li>Earned Paid Time Off (9 days paid in your first year, 16 days in your second).</li>
<li>Health, dental and vision benefits; with $250 quarterly match in a Healthcare spending or reimbursement accounts such as HSAs or FSAs.</li>
<li>401(k).</li>
<li>5-day work week; </li>
<li>50% Employee Discount for spa services at Indigo Spa</li>
<li>Use of our workout facilities</li>
<li>Bonus Schemes</li>
</ul>
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Employee discount</li>
<li>Health insurance</li>
<li>Health savings account</li>
<li>Paid time off</li>
<li>Referral program</li>
<li>Tuition reimbursement</li>
<li>Vision insurance</li>
</ul>
 
Schedule:
<ul>
<li>Year-round work</li>
</ul>
 
Experience:
<ul>
<li>Customer Service: 2 years (Preferred)</li>
</ul>
 
Work Location: In person

Spa Concierge

<h3>Job Description</h3>
Job Description
Why Kensington Senior Living? Because Our Promise to love and care for your family as we do our own. These are not just words – but something all of us at Kensington Senior Living strive to deliver each day. We’re looking for a Lead Concierge to join our newest senior living community in Bethesda, MD.
Join us to discover your path, grow your purpose, and embrace the unexpected: deeper connections, greater opportunities, and a stronger sense of belonging.
What does Kensington Senior Living offer you?
<ul>
<li>Health, Dental, Vision, Life Insurance, and other optional benefits.</li>
<li>401(k) Plan</li>
<li>Paid Vacation</li>
<li>Employee Assistance Program</li>
<li>Employee Referral Bonus Program</li>
<li>Complimentary Meals</li>
<li>Growth Opportunities</li>
</ul>
Work Location: In-Person at The Kensington Bethesda
Starting Salary: $21.75 - $25.75 per hour, based on experience
Schedule: Tuesday - Saturday, 7:00am - 3:00pm
Summary:
The Lead Concierge is responsible setting up and maintaining the functions of the reception area, greeting all visitors, managing day to day communications on a variety of fronts, and assisting the Business Office Manager with administrative functions.
Duties and Responsibilities:
<ul>
<li>Establishes the processes for the smooth operation of the reception area including but not limited to maintaining log books, managing incoming and outbound mail, communicating work requests, and processing initial employment applications.</li>
<li>Greets visitors to the community in a prompt and gracious manner. Determine the purpose of the visit, contacts the appropriate party, and makes the visitor comfortable while they wait.</li>
<li>Answers and directs all incoming phone calls to the appropriate person and/or take and distribute messages promptly and accurately.</li>
<li>Manages incoming and outbound mail. Accepts and logs packages, notifies recipients of package receipt, assists residents and team members with outbound packages/ express mail, assists with mail/ shipping tracking if needed, and assists residents with copies and fax transmissions.</li>
<li>Accepts and communicates transportation requests and follow up to ensure that they are fulfilled.</li>
<li>Gains thorough knowledge of emergency procedures and alarm systems and acts as the point of contact throughout emergency situations until relieved of this duty.</li>
<li>Accepts, documents, and distributes work requests from residents and team members and follows up to ensure they are responded to in a timely manner.</li>
<li>Maintains contact information for residents, team members, local attractions, and emergency organizations in an organized manner. Maintains resident “out of town” list.</li>
<li>Maintains accurate key logs as required for housekeeping, maintenance, and vehicles.</li>
<li>Assists the Business Office Manager with administrative tasks as assigned. Tasks could include, but is not limited, to assisting applicants with completion of job applications, coding of invoices, filing, entering information into the Property Management Systems and payroll systems, and monitoring operations of key office equipment.</li>
<li>Attends training courses and participates in other professional development activities as required.</li>
</ul>
Knowledge and Skill:
<ul>
<li>Must have excellent verbal skills and communication abilities.</li>
<li>Ability to work effectively within a team based environment.</li>
<li>Strong time management and organizational skills.</li>
<li>Must have excellent computer skills, including; Word, Excel, Outlook, Power Point, and Property Management Systems.</li>
<li>Ability to efficiently operate all functions of the property telephone system</li>
<li>Thorough understanding of various alarm systems used in the community.</li>
</ul>
Qualifications:
<ul>
<li>Must be able to clearly and proficiently communicate with people of all ages and abilities, displaying consideration of their rights and sensitivities, while maintaining an energetic, positive attitude.</li>
<li>Must be able to read and write English, and follow verbal and written instructions.</li>
<li>Must maintain a clean and well-groomed appearance and follow the dress code as outlined in the employee handbook.</li>
<li>Ability to work flexible hours including weekends and evenings.</li>
<li>Must be able to perform the essential functions of the job with or without reasonable accommodation.</li>
<li>Demonstrates freedom from pulmonary tuberculosis by a health screening performed by a physician prior to employment. </li>
<li>Must be cleared in a criminal background check administered in the state of employment. </li>
<li>Clear, pleasant telephone voice.</li>
<li>High school diploma required. College education strongly preferred.</li>
<li>Ability to handle stressful situations while maintaining a calm, efficient demeanor.</li>
</ul>
Mental and Physical Requirements:
<ul>
<li>Requires ability to stand and walk short and long distances for extended periods of time.</li>
<li>Must be able to lift and/or carry objects in excess of 25 pounds.</li>
<li>Requires reaching above, below, and at shoulder length.</li>
<li>Ability to remain calm and positive in stressful situations.</li>
</ul>
We are an equal opportunity employer. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Lead Concierge

<h3>Job Description</h3>
Job Description
Concierge Manager
E2 is a home concierge service and residential construction firm in Central Florida,
specializing in luxury modern, custom, and forward-thinking building practices. The E2
family of companies provide a wide array of high-end services including home concierge
services, remodeling, custom home building, and green building.
We are looking for an independent, dynamic and customer service-oriented individual
that likes to be challenged and enjoys working with a team.
As a Concierge Manager, you will be responsible for coordinating all contracted home
maintenance services for a large group of Concierge clients in a highly-professional and
exceptional manner. You will be independently responsible for representing the E2
brand, establishing client trust and rapport, and ensuring that all services are executed
to the E2 standard.
Job Responsibilities:
● Develop high-trust relationships with Concierge clients and vendors.
● Visit client homes and properties frequently to stay in front of emerging issues.
● Assist in troubleshooting repairs, providing triage, or making simple adjustments as
needed.
● Coordinate and clearly communicate all client contracted services and any other
service-oriented requests.
● Provide clear, accurate, and timely follow-up regarding all scheduled tasks.
● Manage, supervise, and support day-to-day vendor activity for Concierge clients.
● Maintain a safe working environment for E2, our vendors, and our clients.
● Follow up after service visits to ensure full satisfaction of our clients.
● Accountability for vendor bids, orders and invoices.
Candidate Profile
● Professional demeanor and well-honed interpersonal skills
● Excellent organizational, problem solving, and decision making skills
● Ability to work independently and follow through on all assignments with exceptional
attention to detail
● Ownership mindset with infallible dependability
● Understanding residential construction trades and home building in general
● Ability to explain observed conditions to client in a consultative and reassuring
manner
● Experience working in a fast-paced, results-oriented environment with a direct
communication style
● Proficiency in Microsoft Office, Adobe Acrobat, Google Business, and Airtable
applications are strongly preferred, with the flexibility to innovate with new
technologies as they arise
Salary and Benefits:
Competitive Salary, commensurate with experience, Paid Vacation and Holidays, 401k
Retirement Plan with matching, Employee Benefits: Medical, Life, and Long-Term
Disability, with access to group Dental, Vision, Company Cell Phone and/or Tablet
Resumes with a concise and tailored cover letter and salary history are preferred.
E2 is a Drug, alcohol, and smoke free workplace. Clean background check, insurable
driving history, and valid driver’s license are required.
Job Type: Full-time
Required experience: Account Management or Customer Service Management: 4+
years
Required education: Bachelor’s Degree

Concierge Manager

<h3>Job Description</h3>
Job Description
Retirement Planners of America (RPOA) is a Dallas-based wealth management and investment firm with over $3.58 billion in assets under management and serving over 6,600 households in 48 states (as of 12/31/23). RPOA has 14 offices in Texas, Arizona, California, and Oklahoma. The firm's financial advisors work with pre-retirees and retirees, offering financial planning, investment management, Social Security planning, and income tax planning services. As a fiduciary-bound firm, we make decisions based on our core values, prioritizing our clients' retirement security.
RPOA provides financial planning, investment management, family estate planning and income tax planning services nationwide. We help our clients build a plan to reach their retirement goals while protecting their investment. 
The RPOA team includes over 30 retirement planners all of them ready to help its clients build a plan to reach their retirement goals while protecting their investments. At RPOA, we believe that retirement should be one of the best times of your life. RPOA’s primary goal is to help our clients to experience the best retirement possible.
Job Description:
A Retirement Concierge has an expectation of scheduling 30 qualified appointments per month &amp; maintaining a 70% Held Appointment Rate or higher. Qualified candidates will have experience in sales, prospecting, and/or telemarketing, preferably in financial services. They must have a professional speaking voice and be comfortable asking qualifying questions over the phone. Must be highly motivated, organized, and be able to work independently with a solid work ethic.

Job Responsibilities:
<ul>
<li>Set 30 qualified appointments for the Retirement Advisors.</li>
<li>Schedules appointments for Retirement Advisor with prospective clients by making outgoing calls and answering returning calls; operating telephone equipment, customer relationship management (CRM) system; and other telecommunications technologies.</li>
</ul>

Job Qualifications:
Education:
<ul>
<li>Currently pursuing an associate’s or bachelor’s degree preferably in Marketing, Sales, Business Administration, Communications, or a related field.</li>
<li>If the candidate does not have a degree, extensive experience will suffice.</li>
</ul>

Experience &amp; Skills:
<ul>
<li>Experience in telephone sales preferred, prospecting, or telemarketing.</li>
<li>Strong customer focus and excellent communication skills.</li>
<li>Proficient in data entry and CRM systems.</li>
<li>Highly organized with solid work ethic and persistence.</li>
<li>Energy and enthusiasm for engaging prospective clients.</li>
<li>Applicants must be authorized to work in the United States without sponsorship.</li>
</ul>

Work Environment:
<ul>
<li>Work hours are flexible between 8:00 AM and 8:00 PM, with schedules determined by your manager. You are expected to complete an 8-hour workday within this window. Additionally, to meet goals, an extra half-day on Saturday is required once a month.</li>
</ul>

Retirement Concierge

<h3>Job Description</h3>
Job DescriptionAbout Ascend Aesthetic Partners
Ascend Aesthetic Partners brings together a network of highly accomplished plastic surgeons committed to advancing aesthetic medicine and empowering patients to become their best selves.
Why us?
At Ascend Aesthetic Partners, we offer exciting career opportunities that allow you to grow professionally while making a significant impact on patient care in the plastic surgery and aesthetics industry. 

SUMMARY
As a Patient Concierge, you will be the first point of contact for patients, providing exceptional customer service and administrative support. Your responsibilities will include greeting and checking in patients, managing appointment scheduling, handling phone inquiries, and maintaining patient records. You will assist with pre- and post-surgery patient care by offering guidance, addressing concerns, and ensuring a smooth, welcoming experience throughout their visit. Additionally, you will collaborate with the clinical and administrative teams to ensure efficient clinic operations and a positive patient experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned)
<ul>
<li>Patient Reception &amp; Greeting: Greet patients warmly, ensuring comfort and directing them to the appropriate area for check-in.</li>
<li>Scheduling Appointments: Manage and confirm patient appointments, handle rescheduling, and maintain the clinic’s calendar for consultations and treatments.</li>
<li>Patient Intake &amp; Documentation: Collect and accurately input patient information, ensuring all necessary forms are completed and signed.</li>
<li>Phone &amp; Email Management: Screen calls, provide service information, answer inquiries, and respond to emails professionally.</li>
<li>Billing &amp; Payment Processing: Assist with processing payments, verify insurance, and ensure accurate documentation of transactions.</li>
<li>Patient Communication: Confirm appointments, provide pre-procedure reminders, and answer patient questions before visits.</li>
<li>Maintaining Office Organization: Ensure the front desk area is clean, organized, and stocked with supplies, while managing patient flow for efficiency.</li>
<li>Collaboration: Coordinate with medical and administrative staff to ensure seamless patient care and address patient feedback.</li>
<li>Handling Confidential Information: Maintain HIPAA compliance and confidentiality when managing patient records and personal information.</li>
<li>General Administrative Support: Assist with filing, chart preparation, and other daily office tasks to ensure smooth operations.</li>
<li>Promoting Services: Be knowledgeable about services, products, and promotions, and guide patients to the appropriate staff for additional information.</li>
</ul>
 

QUALIFICATIONS 
 
EDUCATION AND EXPERIENCE
<ul>
<li>1-3 years of experience in a front desk or administrative role, preferably in a medical office, spa, or plastic surgery practice.</li>
<li>Experience in patient/customer service, including handling sensitive or confidential information.</li>
<li>Experience with scheduling, managing appointments, and working with practice management software is a plus.</li>
<li>High school diploma or equivalent required; additional education or certification in office management or medical administration is a plus.</li>
<li>Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook), and ability to learn new software quickly.</li>
</ul>

CERTIFICATIONS/LICENSES
<ul>
<li>Not Applicable</li>
</ul>

SKILLS/ABILITIES
<ul>
<li>Strong customer service skills with a positive and empathetic attitude toward patients.</li>
<li>High attention to detail, especially in managing patient records and handling sensitive information.</li>
<li>Excellent organizational skills with the ability to manage multiple tasks efficiently and effectively.</li>
<li>Friendly, approachable, and patient-focused, with a strong desire to provide excellent service.</li>
<li>Strong work ethic, punctuality, and reliability.</li>
<li>Discretion and professionalism in handling sensitive patient information and situations.</li>
</ul>

Ascend Plastic Surgery Partners Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Patient Concierge

<h3>Job Description</h3>
Job DescriptionDescription:
THE COMPANY
Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.
 
At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!
WHAT WE OFFER
<ul>
<li>Competitive wages, training, and growth opportunities.</li>
<li>Early access to paycheck.</li>
<li>Health, Dental, Vision, and Life Insurance.</li>
<li>Paid Vacation, Holidays, and Sick Leave.</li>
<li>401K with company match.</li>
<li>Free meals at work.</li>
<li>Employee Assistance Program.</li>
<li>Generous Employee Referral Program and more.</li>
</ul>
POSITION SUMMARY
The Concierge is an important part of our brand and has a dynamic role in their community as the first point of contact with our residents, families, visitors, and guests. This position will provide front desk coverage and exceptional customer service by consistently being pleasant and helpful to everyone walking through the doors and creating a welcoming and supportive environment. This position plays a key role in creating a positive experience within the senior living community by addressing inquiries, coordinating resident services, and maintaining efficient front desk operations.
KEY RESPONSIBILITIES
<ul>
<li>Answer a multi-line telephone, directing calls and inquiries as needed.</li>
<li>Greet all families, residents, guests, and vendors with a smile.</li>
<li>Maintain outside visitor logs and monitor access to the community.</li>
<li>Assist residents with scheduling transportation, activities, or appointments.</li>
<li>Support management with administrative tasks, such as data entry, scheduling, or light clerical work.</li>
<li>Order office supplies.</li>
<li>Address resident concerns or questions and escalate issues to management when necessary.</li>
<li>Complete work order requests.</li>
</ul>
 
 
Requirements:
CANDIDATE QUALIFICATIONS
Education:
<ul>
<li>High School Diploma or equivalent.</li>
</ul>
Experience, Competencies, and Skills:
<ul>
<li>At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting is required.</li>
<li>Working knowledge of various computer systems, including Word, Excel, and Outlook.</li>
<li>Patience and willingness to assist our residents, visitors, and team members.</li>
<li>Friendly, assertive, professional, outgoing, multitasked, and organized. </li>
<li>Excellent communication skills.</li>
<li>Availability to work flexible shifts, including weekends and holidays.</li>
<li>Ability to maintain confidentiality and adhere to ethical standards.</li>
</ul>

Concierge

<h3>Job Description</h3>
Job DescriptionDescription:
Position Summary:
The community concierge is the first contact for all visitors as well as the support person for administrative tasks. This position requires creating an excellent experience for everyone who enters and/or calls the community through professionalism, hospitality, and courtesy. Additionally, this position requires organization, multi-tasking and basic computer skills. 
Essential Functions:
<ul>
<li>Answers incoming calls, both internally and externally, in a warm, pleasant and professional manner </li>
<li>Ensures that all messages are relayed promptly to the intended person </li>
<li>Maintains current visitor log </li>
<li>Greets all visitors, residents, family members and associates in a warm and inviting manner on the phone and by standing and walking around the desk for anyone entering the community </li>
<li>Ensures that the reception areas are clean, hospitable, and inviting. </li>
<li>Ensures the compliance of all concierge team standards and first impression captain standards for the community entrance from the driveway entrance (s) through the lobby </li>
<li>Responsible for creation and maintenance of resident face sheets utilizing the Yardi system o Inputs resident information for faces and uploads resident photograph </li>
<li>Updates information as it changes and ensures updated face sheet is distributed to all appropriate locations </li>
<li>Current resident face sheets should be kept in the following locations: Van Book, Resident Medical </li>
</ul>
Record, Business Office File and the Emergency Book
<ul>
<li>Inputs data related to resident assessments into the Yardi system as directed by the Executive Director and Director of Resident Care </li>
<li>Inputs all work orders received into the Direct Supply TELS system </li>
<li>Ensures all issues or concerns related to an inviting environment and hospitable atmosphere are shared with the First Impressions Captain, Director of Maintenance and Executive Director. This includes, but is not limited to: o Driveway entrance (s) o Roadway to community entrance o Front Porch/Entry o Lobby o Hospitality Room o Reception Area </li>
<li>Ensures proper “Show Ready” appearance of all areas listed above. </li>
<li>Possess and maintain knowledge of the community, its benefits, service provided, the residents and associates </li>
<li>Be able to assist the Dir. of Community Relations and/or Dir. of Sales with inquiries when necessary </li>
<li>Assists Business Office Manager with administrative support as needed including, but not limited to: </li>
<li>Executive Director Credit Card Summary o Petty Cash Maintenance and Reconciliation o Deposits into Yardi o Checkbook Maintenance o Purchase journal at end of month o Key in Accounts Payable </li>
<li>Offers refreshments to visitors and make them feel welcome and comfortable </li>
<li>When interacting with residents and/or family members, is mindful of the Residents’ Rights to Privacy </li>
<li>Coordinates appointments for residents requesting transportation, hairdressing, or other services – keeping accurate records pertaining to resident charges for such services </li>
<li>Collects the residents’ mail and prepares it for distribution. </li>
<li>Performs community mail duties such as receiving and sending packages </li>
<li>Assists with preparing community brochure packets when necessary and keeps an ample supply at the reception area </li>
<li>Keeps interaction with co-workers to a minimum maintaining professionalism in lobby area </li>
<li>Assist the community Executive Director and/or other departments with additional administrative duties as assigned by supervisor </li>
<li>When using a company computer follows company guidelines on proper computer usage </li>
<li>Dresses professionally and is in uniform. </li>
<li>Maintains professional decorum at all times. </li>
<li>The ability to work in a safe and alert manner </li>
<li>The ability to take ownership for associate’s safety and the safety of the residents </li>
<li>Must disclose any medication that might impair associate’s ability to perform the job safely or competently. </li>
</ul>

Non-Essential Functions:
<ul>
<li>Leads by example exhibiting the CORE Values through servant leadership </li>
<li>Encourages teamwork and promotes company philosophy </li>
<li>Attends required community meetings and participates Life Enrichment activities when able </li>
<li>Completes all required courses in adherence with HRA University </li>
<li>Is prompt and able to perform the required duties of the position on a regular, predictable basis </li>
<li>Becomes familiar and understands how to report a missing person using the Safe Return program or equivalent </li>
<li>Becomes familiar and understands the steps for fire evacuation </li>
<li>All associates are responsible for maintaining a safe and secure environment for all community residents </li>
</ul>
 
Requirements:
Qualifications/Skills/Educational Requirements:
<ul>
<li>Must have a high school education </li>
<li>Must be able to communicate effectively </li>
<li>Must possess excellent customer service skills </li>
<li>Must possess an understanding and ability to demonstrate hospitality to all community visitors </li>
<li>Must have patience, tact, cheerful disposition and enthusiasm at all times </li>
<li>Must possess basic computer usages and data entry skills </li>
<li>Knowledge of Microsoft Office applications preferred </li>
<li>Able to communicate effectively with all levels of management, associates, residents, family members, and outside contacts </li>
<li>Must possess a passion to work with and around senior citizens </li>
</ul>

Concierge (Receptionist)

<h3>Job Description</h3>
Job DescriptionDescription:
Edmonds Eye is a progressive, nationally recognized ophthalmic medical and surgical practice dedicated to delivering exceptional eye care through advanced technology, clinical expertise, and compassionate service. We are seeking a Patient Concierge who is passionate about patient experience and thrives in a collaborative, fast-paced healthcare environment.
 
Our practice is home to a highly respected team of ophthalmic surgeons and optometric physicians, offering a broad range of medical and surgical eye care services. We believe our people are our greatest asset and are committed to fostering an inclusive, respectful, and team-oriented workplace where every team member is valued and supported.
 
This role is ideal for someone who is patient-focused, service-oriented, and enjoys working closely with the senior community.
 
Key Responsibilities
<ul>
<li>Welcome and assist patients and visitors warmly, both in person and over the phone</li>
<li>Schedule routine, follow-up, and specialty appointments as needed</li>
<li>Serve as a key point of contact, responding to patient and visitor inquiries with professionalism and empathy</li>
<li>Facilitate smooth patient flow by coordinating with clinical staff and communicating delays or updates</li>
<li>Demonstrate critical thinking and problem-solving skills during challenging patient interactions</li>
<li>Communicate clearly and effectively, both verbally and in writing</li>
<li>Support a positive, efficient front-office experience in a team-based environment</li>
</ul>
Compensation &amp; Benefits
<ul>
<li>Competitive pay: $19–$23 per hour</li>
<li>Medical, Dental, and Vision Insurance</li>
<li>401(k) plan with employer contribution</li>
<li>Company-paid life insurance</li>
<li>Robust ancillary benefits</li>
<li>Generous paid time off and paid holidays</li>
<li>EEO Statement</li>
</ul>
 
 
Requirements:
Qualifications
<ul>
<li>High school diploma or equivalent required</li>
<li>Minimum of one year of general office experience in a healthcare setting preferred</li>
<li>Strong customer service and interpersonal skills</li>
<li>Proficiency with Microsoft Office, G Suite, and Windows-based systems</li>
<li>Ability to multitask, stay organized, and follow through on tasks in a fast-paced environment</li>
</ul>

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