field_job_employment_type

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

city

state

<h3>Job Description</h3>
Job Description
About the Role

We are looking for a driven, disciplined, and competitive Sales Consultant who can control conversations, build trust quickly, and close decisively. This is a performance-based role built for individuals who want income growth, authority, and real responsibility.

You do not need prior solar or high-ticket sales experience to succeed here. What matters is your ability to learn fast, execute consistently, and take control of your outcomes.

You are not just selling a product. You are consulting customers on high-impact solutions that improve long-term value and decision making. Your success is measured by execution, accuracy, and results.

Key Responsibilities
Conduct in-home or virtual consultations with qualified prospects
Understand customer needs and present tailored solutions
Lead conversations with confidence and structure
Educate customers clearly on products, pricing, and process
Handle objections with logic, professionalism, and control
Close agreements and ensure all documentation is accurate
Maintain strict pipeline discipline and CRM updates
Coordinate with operations and support teams for execution
Follow pricing, compliance, and process standards
Protect company margin and brand integrity

What We Expect
Strong communication and persuasion skills
High accountability and self-discipline
Comfort with targets and performance pressure
Ability to absorb training and execute quickly
Professional conduct and presence
Excellent time management
Resilience to rejection and setbacks
Process-driven mindset

Requirements
No prior solar or high-level sales experience required
Strong willingness to learn and be coached
Comfort speaking with customers and handling objections
Confidence, competitiveness, and work ethic
Reliable transportation and device access

Benefits
Performance-based compensation structure
Uncapped earning potential
High commission per closed deal
Top performers earn significantly above industry average

Customer Service Representative

<h3>Job Description</h3>
Job Description
We are looking for a dedicated and professional Customer Service Representative (CSR) to join our remote team. The ideal candidate will be responsible for providing exceptional customer support, resolving inquiries, and ensuring a positive experience for customers. This position requires excellent communication skills, problem-solving abilities, and the capacity to work independently in a remote environment.
Key Responsibilities:
<ul>
<li>
Customer Support: Provide timely and effective support to customers through phone, email, chat, or other communication channels.
</li>
<li>
Issue Resolution: Address customer inquiries, complaints, and issues, ensuring quick resolutions to maintain customer satisfaction.
</li>
<li>
Product Knowledge: Stay up-to-date on company products, services, and policies to provide accurate information and assist with troubleshooting.
</li>
<li>
Order Processing: Assist with processing orders, returns, refunds, and exchanges as needed.
</li>
<li>
Customer Feedback: Gather customer feedback to identify areas for improvement in products, services, or customer support processes.
</li>
<li>
Account Management: Assist customers with account-related issues, such as billing inquiries, account updates, and troubleshooting.
</li>
<li>
Documentation: Accurately document customer interactions, issues, and resolutions in the company’s CRM or helpdesk software.
</li>
<li>
Upselling &amp; Cross-Selling (if applicable): Promote additional products or services that align with customer needs.
</li>
<li>
Collaboration: Collaborate with other departments to escalate complex issues and ensure smooth resolution.
</li>
<li>
Follow-Up: Ensure timely follow-up with customers after issue resolution to guarantee satisfaction and retain loyalty.
</li>
</ul>
Requirements:
<ul>
<li>
Experience: Previous experience in a customer service role, especially in a call center or remote environment, is a plus but not mandatory.
</li>
<li>
Communication Skills: Excellent verbal and written communication skills, with the ability to convey information clearly and professionally.
</li>
<li>
Problem-Solving Skills: Strong ability to analyze customer issues and provide solutions quickly and effectively.
</li>
<li>
Tech-Savvy: Comfortable using customer service software, CRMs (e.g., Zendesk, Salesforce), and communication tools (Zoom, Slack, etc.).
</li>
<li>
Customer-Centric: Passion for providing high-quality service and resolving customer concerns in a friendly and professional manner.
</li>
<li>
Attention to Detail: Ability to accurately document customer interactions and follow procedures.
</li>
<li>
Self-Motivated: Comfortable working remotely, with strong time management and organizational skills.
</li>
<li>
Multitasking: Ability to handle multiple tasks simultaneously while maintaining focus and accuracy.
</li>
<li>
Internet &amp; Equipment: A reliable internet connection and a quiet workspace at home. Basic understanding of computer hardware and troubleshooting.
</li>
</ul>
Preferred Qualifications:
<ul>
<li>
Experience with live chat support or social media customer service.
</li>
<li>
Knowledge of industry-specific products or services.
</li>
<li>
Familiarity with multilingual support or handling diverse customer bases (if applicable).
</li>
<li>
Previous experience with sales or retention techniques.
</li>
<li>
Bilingual or multilingual skills (if applicable).
</li>
</ul>
Benefits:
<ul>
<li>
Competitive salary
</li>
<li>
Flexible working hours
</li>
<li>
Work from home
</li>
<li>
Health benefits (if applicable)
</li>
<li>
Paid time off
</li>
<li>
Professional development opportunities
</li>
<li>
Access to training and resources for career growth
</li>
</ul>
How to Apply:

Please submit your resume along with a cover letter explaining your experience and why you are the right fit for the role.

<h3>Job Description</h3>
Job Description
About the Role

We are looking for a driven, disciplined, and competitive Sales Consultant who can control conversations, build trust quickly, and close decisively. This is a performance-based role built for individuals who want income growth, authority, and real responsibility.

You do not need prior solar or high-ticket sales experience to succeed here. What matters is your ability to learn fast, execute consistently, and take control of your outcomes.

You are not just selling a product. You are consulting customers on high-impact solutions that improve long-term value and decision making. Your success is measured by execution, accuracy, and results.

Key Responsibilities
Conduct in-home or virtual consultations with qualified prospects
Understand customer needs and present tailored solutions
Lead conversations with confidence and structure
Educate customers clearly on products, pricing, and process
Handle objections with logic, professionalism, and control
Close agreements and ensure all documentation is accurate
Maintain strict pipeline discipline and CRM updates
Coordinate with operations and support teams for execution
Follow pricing, compliance, and process standards
Protect company margin and brand integrity

What We Expect
Strong communication and persuasion skills
High accountability and self-discipline
Comfort with targets and performance pressure
Ability to absorb training and execute quickly
Professional conduct and presence
Excellent time management
Resilience to rejection and setbacks
Process-driven mindset

Requirements
No prior solar or high-level sales experience required
Strong willingness to learn and be coached
Comfort speaking with customers and handling objections
Confidence, competitiveness, and work ethic
Reliable transportation and device access
Benefits
Performance-based compensation structure
Uncapped earning potential
High commission per closed deal
Top performers earn significantly above industry average

<h3>Job Description</h3>
Job DescriptionSUMMARY
The Customer Service Representative (CSR) serves as the first point of contact for customers and visitors, providing exceptional customer service in person, by phone, and through other communication channels. This position is responsible for assisting customers with applications, account inquiries, payments, and general service information related to Valley Telephone Cooperative, Inc. and its subsidiaries. The CSR ensures that all interactions are handled professionally, efficiently, and in alignment with company standards and policies. This position also requires assistance with company marketing events and community outreach initiatives as needed.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
<ul>
<li>Greeting all customers and visitors in a professional, courteous, and friendly manner.</li>
<li>Ensure the business office always has a Customer Service Representative available to assist customers during operating hours.</li>
<li>Answer all incoming calls by the third ring and promptly deliver messages to the appropriate staff member.</li>
<li>Take payments, provide accurate change, and balance the cash drawer daily in accordance with company policies.</li>
<li>Assist customers in completing service applications, updates, and disconnect requests for Valley Telephone Cooperative, Inc. and its subsidiaries.</li>
<li>Establish new accounts and accurately update customer information in the billing system.</li>
<li>Research and resolve billing inquiries, payment discrepancies, and service-related issues in a timely manner.</li>
<li>Issue service orders for connections, disconnects, or changes in service and follow through to ensure completion.</li>
<li>Clearly explain services, pricing, promotions, and company policies to customers.</li>
<li>Coordinate with Engineering, OSP, Technical Support, and Billing departments to ensure customer requests are handled promptly.</li>
<li>Direct customers to Level 3 Customer Service Representatives for advanced support or account management when appropriate, exercising sound judgment when escalating issues.</li>
<li>Mail or email membership applications to new customers requesting service.</li>
<li>Record all visitor names in the visitor log and ensure visitor badges are issued and collected upon departure.</li>
<li>Attend all assigned staff meetings, training sessions, and assist with company marketing events as assigned. </li>
<li>Availability to work weekends, evenings, and after‑hours as business needs require to ensure timely and high‑quality customer support.</li>
<li>Prepare and submit summaries of knowledge or skills gained from external training sessions.</li>
<li>Maintain compliance with all applicable OSHA regulations and departmental safety standards.</li>
<li>Perform other related duties as assigned.</li>
</ul>
 
EDUCATION and/or EXPERIENCE 
<ul>
<li>High school diploma or equivalent required.</li>
<li>Minimum of one (1) year of customer service or office experience preferred.</li>
<li>Experience in telecommunications, utilities, or a related industry is a plus.</li>
</ul>
 
OTHER SKILLS AND ABILITIES
<ul>
<li>Computer literate and proficient in Microsoft Office products, including Excel, Word, and PowerPoint.</li>
<li>Bilingual (English/Spanish) preferred.</li>
<li>Ability to work under frequent interruptions.</li>
<li>Ability to understand and work with basic computer-generated reports.</li>
<li>Ability to work independently and collaboratively with others.</li>
<li>Responsible, tactful, professional, and customer focused.</li>
<li>Pleasant demeanor, well-groomed appearance, and strong interpersonal presence.</li>
<li>Demonstrated good telephone etiquette.</li>
<li>Ability to pay close attention to detail.</li>
<li>Ability to develop and maintain a strong understanding of company products, services, and operational procedures.</li>
<li>Ability to travel with short notice to assist other offices, attend training sessions, or support company events.</li>
</ul>

<h3>Job Description</h3>
Job Description
 EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS
 
Summary Description 
Provides excellent customer service while performing efficient and accurate banking transactions in accordance with bank policies and procedures. Assists customers with routine service requests. Identifies and acts on referral opportunities for new products by recognizing customer needs.

Essential Functions
<ul>
<li>Accurately processes routine bank transactions including but not limited to check cashing, deposits, withdrawals, account transfers and loan payments</li>
<li>Consistently executes customer service standards to provide excellent customer service, resolve problems, and identify customers’ financial needs</li>
<li>Maintains and balances a working cash supply</li>
<li>Displays a positive and professional attitude at all times</li>
<li>Maintains current knowledge of bank products and services</li>
<li>Works closely with manager and branch team to generate new business</li>
<li>Seeks opportunities to refer to other lines of business to include mortgage, cash management, commercial and trust</li>
<li>Actively participates in branch campaigns and incentives</li>
<li>Completes all training within predetermined time limits</li>
<li>Adheres to all bank regulatory, audit, and compliance policies and procedures</li>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job </li>
</ul>
 
Position Requirements
<ul>
<li>High school diploma or equivalent</li>
<li>1-2 years of retail/customer service experience, with sales experience preferred</li>
<li>Displays professional dress and demeanor</li>
<li>Personal computer proficiency</li>
<li>Cash handling experience preferred</li>
<li>Typically the employee may sit to perform work; however, there may be some standing, walking, bending and lifting 5–10 lbs</li>
<li>Work is generally performed indoors in environmentally-controlled conditions </li>
</ul>

Critical Skills / Expertise
<ul>
<li>Excellent customer service and sales skills</li>
<li>Excellent oral communication and listening skills</li>
<li>Knowledge of (or ability to learn) the bank’s operating systems, policies and procedures</li>
</ul>

204,403 customer-service-representative Jobs