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<h3>Job Description</h3>
Job Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. This includes Orientation of New Customers, Expanding Portfolios of Existing Customers, Retention of Existing Customers, and other profit goals.
 Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Flexible Schedule
Mon-Fri Schedule
Hands on Training
Disability Insurance
Career Growth Opportunities
Evenings Off
Work from Home

 Responsibilities 
Responsibilities will include?
 
 Requirements 
Qualification will include but not be limited to
<ul>
<li>Excellent customer service skills, including authentic and sincere communication</li>
<li>Exceptional phone voice and personality</li>
<li>Open to continuous training, personal growth and development</li>
<li>Innovative and confident self-starter</li>
<li>Ability to work independently without continuous supervision</li>
<li>Prioritization and organization of multiple tasks to ensure superior customer service</li>
<li>Computer literate including word processing, spreadsheets, web-based tools, text and email messaging</li>
</ul>
 
Skills will include
<ul>
<li>High School Diploma or equivalent required, College Degree preferred</li>
<li>Valid New York State Driver's License</li>
<li>English Fluency required, Bi-Lingual preferred</li>
</ul>

Customer Service Representative

<h3>Job Description</h3>
Job Description
We are in need of a customer support employee who is responsible for customer and order support through various channels, customer order management, and also contribute to boost online sales by providing live customer assistance. This is a part-time position at 40 hours per week, likely to evolve into a full time hourly position with opportunities for future growth as the company expands.
Requirements - Experience in live customer support by phone and online chat.
- Problem solving/critical thinking using various softwares. - Strong verbal and written communication skills. - Strong ability to learn and adapt to ongoing process and procedural change and optimization. - Intermediate level proficiency with the following software: MacOS, Apple Mail, Facetime, Microsoft Office, Wordpress &amp; WooCommerce, Shipstation or equivalent, Zendesk Help Desk or equivalent, USPS/DHL shipper portals or equivalent.
&nbsp;
Company DescriptionWOOF is an online retail store for men’s athletic and casual wear brand started in 2017. WOOF is growing rapidly with its exclusively-online sales growing exponentially each month. Its initial popularity at gay men’s dance festivals and venues such as White Party Palm Springs and Atlantis cruises, along with sponsorship activity associated with various Gay Pride and Leather events, has evolved to appeal and cater to men of all types around the world. <a href="http://www.woofclothing.com" target="_blank">www.woofclothing.com</a> 
<h3>Company Description</h3>
WOOF is an online retail store for men’s athletic and casual wear brand started in 2017. WOOF is growing rapidly with its exclusively-online sales growing exponentially each month. Its initial popularity at gay men’s dance festivals and venues such as White Party Palm Springs and Atlantis cruises, along with sponsorship activity associated with various Gay Pride and Leather events, has evolved to appeal and cater to men of all types around the world. \r\n<a href="http://www.woofclothing.com" target="_blank">www.woofclothing.com</a>

<h3>Job Description</h3>
Job Description
Customer Service Representative&nbsp; Location:&nbsp;East Hanover, NJ Schedule:&nbsp;Full-Time, Temp-to-Hire Pay:&nbsp;$17/hr
 
About the Opportunity:
PrideStaff is working with a well-established logistics company in the East Hanover area that has been a leader in third-party delivery services for nearly 40 years. This entry-level role is a great opportunity for someone who enjoys working with customers, managing details, and supporting operational workflows. The position focuses on scheduling last-mile deliveries and entering or updating incoming freight orders, including EDI orders.
&nbsp;
Key Responsibilities:
<ul>
<li>Perform accurate data entry in internal systems (training provided, including Alpha system and remotely accessed customer platforms)</li>
<li>Enter, update, and schedule customer orders in a timely manner</li>
<li>Manage incoming phone calls</li>
<li>Communicate professionally with customers via phone and email</li>
<li>Handle inquiries related to merchandise delivery (receiving dates, scheduling, issues, and concerns)</li>
<li>Manage shared inbox communications with customers and internal accounts</li>
<li>Escalate unresolved issues to the designated Customer Service Manager for follow-up</li>
</ul>
 
Required Skills &amp; Qualifications:
<ul>
<li>Strong computer literacy and solid typing speed (must-have)</li>
<li>Proficiency with Microsoft Excel</li>
<li>Quick learner with the ability to adapt to new systems</li>
<li>Excellent communication skills, especially by phone</li>
<li>Strong active listening skills</li>
<li>Ability to multitask, prioritize, and manage time effectively</li>
<li>High attention to detail and accuracy</li>
<li>Dependable, with a pleasant and professional attitude</li>
<li>Bilingual candidates preferred</li>
</ul>
 
If you are looking to grow your skills in a supportive environment with long-term potential, we encourage you to apply!
Company DescriptionPrideStaff is a national staffing service founded in 1978 with over 80 locations nationwide. We are currently expanding with a new office in East Hanover and are looking for individuals to share our mission: Consistently provide client experiences focused on what they value most. Professionals who are client service driven, goal orientated, organized and have an internal drive for success possess the qualities to be successful with PrideStaff. Additionally: •\tClients and candidates consistently rate PrideStaff among the top recruiting firms within the staffing industry based on Net Promoter Score (NPS) data •\tPrideStaff provides comprehensive training to Staffing Consultants on our proven sales, recruiting and staffing processes •\tWe help our Staffing Consultants succeed with leading edge recruiting technology and performance improvement programs •\tWe offer one of the most unique and competitive compensation plans in the Staffing and Recruiting industry 
<h3>Company Description</h3>
PrideStaff is a national staffing service founded in 1978 with over 80 locations nationwide. We are currently expanding with a new office in East Hanover and are looking for individuals to share our mission: Consistently provide client experiences focused on what they value most. Professionals who are client service driven, goal orientated, organized and have an internal drive for success possess the qualities to be successful with PrideStaff. Additionally:\r\n\r\n•\tClients and candidates consistently rate PrideStaff among the top recruiting firms within the staffing industry based on Net Promoter Score (NPS) data\r\n•\tPrideStaff provides comprehensive training to Staffing Consultants on our proven sales, recruiting and staffing processes\r\n•\tWe help our Staffing Consultants succeed with leading edge recruiting technology and performance improvement programs\r\n•\tWe offer one of the most unique and competitive compensation plans in the Staffing and Recruiting industry

<h3>Job Description</h3>
Job DescriptionSalary: $22-$23 
 
 
Clopay Corporation is North Americas largest residential garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success and we are looking for dynamic individuals to join our team.
 
We have an excellent opportunity for a Customer Service Representative in our Redmond Distribution Center.
 
In this position, the successful candidate will perform the following job responsibilities:
 
<ul>
<li>Communicate with customers in person at the Distribution Center and by telephone in entering orders under automation system controls.</li>
<li>Assist in pricing of quotes and orders under automation system controls.</li>
<li>Balance daily invoice edit.</li>
<li>Audit open order reports weekly.</li>
<li>Follow up on customers' claims for credit.</li>
<li>Manage all system invoicing on COD and open-term accounts.</li>
<li>Manage bookkeeping procedures required for setting up and maintaining current open terms and C.O.D. accounts, including requisitions for new customer codes.</li>
<li>Assist with furnish and install programs whenever necessary, and process furnish and install invoicing and installer payables.</li>
<li>Distribute all incoming and outgoing mail.</li>
<li>Handle all incoming telephone calls: field telephone calls for product, as well as calls concerning bookkeeping or accounting matters.</li>
<li>Various administrative duties</li>
</ul>
 
Job Requirements:
 
<ul>
<li>A high school degree is required, along with a minimum of 3-5 years of customer service experience, preferably in a manufacturing environment.</li>
<li>Basic computer skills are required with a familiarity of Microsoft Office Products.</li>
<li>Previous clerical or office experience is beneficial.</li>
<li></li>
</ul>
Our employees are rewarded with competitive compensation, comprehensive benefits including tuition reimbursement, paid holidays, sick and vacation time as well as a matching 401(k) savings plan.
 
Please visit our website at <a href="http://www.clopaydoor.com" target="_blank">www.clopaydoor.com</a> for more information about our company. 
 
EOE.

<h3>Job Description</h3>
Job DescriptionDescription:
Are you an organized, detail-oriented professional looking to elevate your career in logistics? Spartan Logistics is seeking a Customer Service Representative to join our dynamic team in Columbus, OH and play a vital role in ensuring seamless shipping and receiving operations. Monday through Friday, 8AM-4:30PM. If you’re passionate about providing exceptional customer support and contributing to an efficient and organized work environment, this is your opportunity to shine!
Why Choose Spartan Logistics?
At Spartan Logistics, we don’t just operate warehouses and fleets—we build careers. As a family-owned, third-party logistics (3PL) leader with locations in Ohio, Indiana, Kentucky, Tennessee, South Carolina, Georgia, Missouri, Arkansas, and Texas, we pride ourselves on:
Industry Expertise: Managing over 4 million square feet of warehouse space with 37 years of logistics experience.
Innovation and Growth: A forward-thinking company offering training and advancement opportunities.
Values-Driven Culture: Guided by our core values of Safety, Teamwork, Integrity, Respect, and Service.
When you join Spartan, you become part of a team that values your contributions, supports your growth, and celebrates your achievements.
 
 
Requirements:
Your Role as a Customer Service Representative
As a Customer Service Representative at Spartan Logistics, you’ll help ensure smooth and efficient operations by:
<ul>
<li>Managing shipping and receiving processes with precision and attention to detail.</li>
<li>Organizing and maintaining a well-structured office environment.</li>
<li>Conducting physical inventories on a weekly and quarterly basis.</li>
<li>Processing billing accurately and on schedule.</li>
<li>Providing training and direction to employees when needed.</li>
<li>Supporting internal projects and assisting with additional duties as assigned.</li>
</ul>
This role is ideal for energetic and detail-oriented professionals who thrive on organization, teamwork, and delivering excellent customer service.
What Makes You a Great Fit?
We’re looking for a motivated professional who thrives in a fast-paced setting. Here’s what you’ll need to succeed:
Qualifications:
<ul>
<li>High School Diploma or GED required.</li>
<li>Proven customer support experience preferred.</li>
<li>Strong communication and organizational skills.</li>
<li>Attention to detail and ability to multitask effectively.</li>
<li>Proficiency in data entry and excellent computer skills.</li>
</ul>
Physical Requirements:
<ul>
<li>Frequent standing and walking in an office environment.</li>
<li>Ability to sit for long periods.</li>
</ul>
All candidates must successfully complete a drug screening and background check as a condition of employment.
What's in It for You?
At Spartan Logistics, we take care of our team members with a competitive compensation package and benefits designed to support your well-being and career growth:
<ul>
<li>Competitive weekly pay: Starting at $17.50/hour, based on experience.</li>
<li>Comprehensive medical, dental, and vision insurance.</li>
<li>Short-term and long-term disability coverage.</li>
<li>Company-paid life insurance.</li>
<li>401(k) with a 4% company match.</li>
<li>Paid time off and holidays.</li>
<li>Boot reimbursement program.</li>
<li>Referral bonus program.</li>
<li>Employee assistance and chaplain program.</li>
<li>Family-owned culture with opportunities for growth and development.</li>
</ul>
Your Next Step
Apply today to become part of a team that’s driving logistics innovation and delivering results with integrity and excellence.
Spartan Logistics is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
 
 
Compensation details: 17.5-17.5 Hourly Wage
 
PI9d817739255f-25405-39495162

<h3>Job Description</h3>
Job Description
Allstate Auto Experts is a fast-growing, high-volume automotive repair facility, and we’re looking for a sharp, reliable Customer Service Representative who can keep up, stay organized, and keep customers calm—even when things get loud.
This is not a slow front desk job. If you thrive in controlled chaos, read on. If stress melts you… probably not your lane.
What You’ll Be Doing
<ul>
<li>
Deliver professional, friendly customer service in a very busy office
</li>
<li>
Take customer payments accurately (cash, card, financing platforms)
</li>
<li>
Handle vendor invoices, statements, and internal paperwork
</li>
<li>
Take clear, detailed notes on repair orders and customer interactions
</li>
<li>
Read, understand, and process complex information, including:
<ul>
<li>
Repair invoices
</li>
<li>
Vendor bills
</li>
<li>
Statements
</li>
<li>
Technical or automotive-related data
</li>
</ul>
</li>
<li>
Communicate clearly with customers, advisors, and management
</li>
<li>
De-escalate tense situations with confidence and professionalism
</li>
<li>
Multitask constantly while maintaining accuracy and composure
</li>
<li>
Support daily office operations as needed (this is a team sport)
</li>
</ul>
What We’re Looking For
<ul>
<li>
Strong customer service and communication skills
</li>
<li>
Proven ability to multitask in a high-pressure, fast-paced environment
</li>
<li>
Comfortable handling money and sensitive financial information
</li>
<li>
Able to read and understand detailed, sometimes technical documents
</li>
<li>
Excellent note-taking and organizational skills
</li>
<li>
Calm under pressure—can handle upset customers without escalating
</li>
<li>
Clean driving record (required)
</li>
<li>
Reliable, punctual, and detail-oriented
</li>
<li>
Thick skin, steady attitude, and a problem-solving mindset
</li>
</ul>
Bonus Points (Not Required, But Helpful)
<ul>
<li>
Automotive, service industry, or office administration experience
</li>
<li>
Experience with invoicing, statements, or vendor accounts
</li>
<li>
Familiarity with shop management systems or CRM software
</li>
</ul>
What We Offer
<ul>
<li>
Stable, full-time position
</li>
<li>
Competitive pay based on experience
</li>
<li>
Fast-paced, professional work environment
</li>
<li>
Opportunity to grow with a company that’s expanding
</li>
<li>
A team that values accountability, urgency, and customer-first service
</li>
</ul>
Company DescriptionAllstate Auto Experts is one of the busiest and fastest-growing independent auto repair shops in the Dallas area. Family-owned and trusted by our community for over 40 years, we specialize in delivering dealership-level expertise with a personal touch. Our team thrives in a high-energy, supportive environment built on accountability, growth, and customer-first service. We reward hustle, professionalism, and results — offering career advancement, competitive pay, and full benefits. 
<h3>Company Description</h3>
Allstate Auto Experts is one of the busiest and fastest-growing independent auto repair shops in the Dallas area. Family-owned and trusted by our community for over 40 years, we specialize in delivering dealership-level expertise with a personal touch. Our team thrives in a high-energy, supportive environment built on accountability, growth, and customer-first service. We reward hustle, professionalism, and results — offering career advancement, competitive pay, and full benefits.

<h3>Job Description</h3>
Job Description
We are seeking a Customer Service Representative based out of our corporate office in Tacoma, WA. The ideal&nbsp;candidate will have 1 – 3 years of job experience would have an expected hiring in range of $21.50 to $23.00. The schedule for this position is Monday - Friday from 8:30am - 5pm.&nbsp;
Purpose: As a Customer Service Representative, you effectively interpret and fulfill the needs of our customers while providing an Exceptional Client Experience at all times. You will be working with a tight-knit team in a small call-center environment, taking in-bound calls and making some out-bound calls to support Burkhart Sales Account Managers and Burkhart clients.
What you’ll be doing...
<ul>
<li>PROVIDE EXCEPTIONAL CLIENT EXPERIENCES by responding to external and internal client inquiries in a professional and timely manner.</li>
<li>RESOLVE PRODUCT PROBLEMS by clarifying customer complaint; determining the cause of the problem; selecting the best solution to solve the problem; expediting adjustment; &amp; following up to ensure resolution.</li>
<li>SUPPORT CLIENT SUCCESS by encouraging clients to participate in Burkhart programs and services, by researching and recommending solutions, and by being a knowledgeable resource for internal and external clients.</li>
<li>GROW PRODUCT KNOWLEDGE by participating in training programs and on-going educational opportunities. Seeks out opportunities to research, learn, and grow.</li>
<li>CONTRIBUTE TO BURKHART’S SUCCESS by modeling the Burkhart culture to clients and team members, accepting new assignments, helping team members, learning new skills, and striving to improve team results. Actively contributes to a close-knit, friendly team environment.</li>
</ul>
What you’ll need…
<ul>
<li>High school diploma or GED required.</li>
<li>Demonstrated customer service experience.</li>
</ul>
Preferred Education and/or Experience:
<ul>
<li>Experience in or with the dental industry.</li>
<li>Experience in a call center.</li>
<li>Associate degree in a health or business area of study.</li>
</ul>
What’s in it for you?
<ul>
<li>Competitive salary of $57,000 - $61,000 annually.</li>
<li>Comprehensive benefit package including medical, dental and vision coverage.</li>
<li>Generous PTO Program, Paid Sick Leave, 8 paid holidays, and an anniversary day to celebrate your work anniversary.</li>
<li>401k program, Long-term disability, Short-term disability, and other supplemental benefits.</li>
<li>Opportunity to work with a supportive team in a fast-paced environment.</li>
<li>Career growth and advancement.</li>
<li>Family owned for 135+ years.</li>
</ul>
Salary Info:
<ul>
<li>Companywide, the pay range is&nbsp;$21.50 to $37.25. In addition to base pay, Customer Service Representatives are eligible for annual profit sharing.</li>
</ul>
Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.
Please visit our website:&nbsp;<a href="https://www.burkhartdental.com/career-opportunities" target="_blank">https://www.burkhartdental.com/career-opportunities</a>
Burkhart&nbsp;is&nbsp;an&nbsp;EEO/AAP&nbsp;Employer&nbsp;and&nbsp;a&nbsp;VEVRAA&nbsp;Federal&nbsp;Contractor
At Burkhart Dental Supply, we believe that a diverse and inclusive work environment allows us to better serve our customers and our associates. Through varying backgrounds, points of view, and experiences, we come together to provide products and services of the highest quality, reliability, and integrity across a diverse spectrum of customers. We believe that what each person brings to the table, as we stand shoulder to shoulder with those we serve, will allow us to do great things for our community.
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<h3>Job Description</h3>
Job DescriptionPosition Title: Customer Service Representative Reports to: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Customer Service Manager Mission Statement: Our mission is to protect the assets of our clients through thoughtful risk analysis and informed coverage recommendations. We provide accurate and immediate service to build trustworthy and long-lasting relationships with clients, carriers, and coworkers. Protection is our purpose. Aligned Insurance is a leading multiline, multi-carrier insurance agency specializing in comprehensive business and commercial coverage. Our mission is to provide tailored insurance solutions that meet the unique needs of our clients while delivering exceptional service and expertise. We are committed to fostering a dynamic and supportive work environment where our team members can thrive and grow. Position Overview: We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. In this role, you will be the primary point of contact for our clients, providing exceptional service and support throughout their insurance experience. You will handle inquiries, resolve issues, and ensure that our clients receive timely and accurate information regarding their insurance policies. Key Responsibilities:
<ul>
<li>Client Interaction:
<ul>
<li>Serve as the primary contact for client inquiries via phone, email, and other communication channels.</li>
<li>Address and resolve client questions and concerns related to their insurance policies, coverage options, and billing.</li>
<li>Provide clear and accurate information about policy details, claims procedures, and account status.</li>
</ul>
</li>
<li>Policy Management:
<ul>
<li>Assist clients with policy changes, including updates to coverage, personal information, and billing details.</li>
<li>Process policy endorsements, renewals, and cancellations in a timely and accurate manner.</li>
<li>Coordinate with insurance carriers to ensure that client requests are handled efficiently.</li>
</ul>
</li>
<li>Claims Support:
<ul>
<li>Guide clients through the claims process, including filing claims and providing necessary documentation.</li>
<li>Follow up on claims status and provide clients with updates and resolutions.</li>
<li>Work with claims adjusters and underwriters to facilitate prompt resolution of claims issues.</li>
</ul>
</li>
<li>Administrative Duties:
<ul>
<li>Maintain accurate and up-to-date records of client interactions and transactions.</li>
<li>Prepare and process correspondence, documentation, and reports as needed.</li>
<li>Ensure compliance with company policies and regulatory requirements in all client interactions.</li>
</ul>
</li>
<li>Customer Service Excellence:
<ul>
<li>Demonstrate a high level of professionalism and empathy in all client interactions.</li>
<li>Resolve client complaints and issues in a constructive manner, aiming for positive outcomes.</li>
<li>Continuously seek opportunities to improve the customer service experience and contribute to team success.</li>
</ul>
</li>
<li>Team Collaboration:
<ul>
<li>Collaborate with other team members and departments to ensure a seamless client experience.</li>
<li>Participate in team meetings and training sessions to stay informed about company updates and industry changes.</li>
<li>Provide feedback and suggestions for improving processes and customer service practices.</li>
</ul>
</li>
</ul>
 Qualifications:
<ul>
<li>Previous experience in a customer service role, preferably within the insurance industry.</li>
<li>Strong understanding of insurance products, policies, and terminology is a plus.</li>
<li>Excellent communication skills, both verbal and written, with the ability to convey information clearly and professionally.</li>
<li>Strong problem-solving skills and the ability to handle complex inquiries with patience and empathy.</li>
<li>Proficiency in Microsoft Office Suite and experience with CRM software.</li>
<li>High level of attention to detail and accuracy in handling client information and transactions.</li>
<li>Ability to work effectively both independently and as part of a team in a fast-paced environment.</li>
</ul>
 Education and Certifications:
<ul>
<li>High school diploma or equivalent required; Associate's or Bachelor’s degree in Business, Communications, or related field preferred.</li>
<li>Insurance licenses or certifications are a plus but not required; training will be provided. A successful candidate will be required to obtain licensure to remain employed. </li>
</ul>
 What We Offer:
<ul>
<li>Competitive salary and performance-based incentives.</li>
<li>Comprehensive benefits package, including health, dental, and retirement plans.</li>
<li>Opportunities for professional development and career advancement.</li>
<li>A supportive and collaborative work environment with a focus on employee well-being and success.</li>
</ul>
 How to Apply: Interested candidates should submit their resume and a cover letter outlining their relevant experience and qualifications to Tripp Asbridge, Customer Service Manager, at <a href="mailto:tasbridge@alignedinsuranceagency.com" target="_blank">tasbridge@alignedinsuranceagency.com</a>. Please include "Customer Service Representative Application - [Your Name]" in the subject line. Candidates selected for an interview will be required to complete an aptitude assessment prior to an interview being scheduled. Aligned Insurance is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. &nbsp;
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<h3>Job Description</h3>
Job Description
Welcome to The Collins Insurance Agency LLC, a trusted name in Rochester Hills, Michigan, dedicated to providing exceptional insurance solutions and personalized service. We believe in building lasting relationships with our clients, offering peace of mind through comprehensive coverage and attentive support. Our agency is built on a foundation of integrity, expertise, and a genuine commitment to the well-being of the communities we serve. We're looking for a warm, engaging Customer Service Representative to join our vibrant team. In this role, you won't just be answering phones; you'll be the friendly voice and helpful hand that makes our clients feel valued and supported. You'll have the opportunity to make a real difference by assisting individuals and families with their insurance needs, helping them navigate policies, and ensuring they have the protection they deserve. If you have a passion for helping others and thrive in a dynamic, people-focused environment, we invite you to become a key part of our growing family.
 Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Career Growth Opportunities
Evenings Off
Mon-Fri Schedule
Professional Work Environment
Pay Raise Opportunities
Holidays Off
Paid Holidays
Health Insurance stipend
Free Coffee and Snacks
Weekly incentive promotions
weekly team meetings
leads provided
casual Fridays
Hands on Training
Flexible Schedule
Work equipment provided 

 Responsibilities 
<ul>
<li>Serve as the primary point of contact for client inquiries via phone, email, and in-person interactions.</li>
<li>Provide prompt, accurate, and friendly assistance with policy questions, billing inquiries, and general account information.</li>
<li>Assist clients in updating their policy information, ensuring all details are current and accurate.</li>
<li>Process policy endorsements, cancellations, and renewals with meticulous attention to detail.</li>
<li>Gather necessary documentation for claims processing and guide clients through initial claim reporting steps.</li>
<li>Build and maintain strong client relationships by delivering exceptional service and personalized support.</li>
<li>Collaborate with agents to ensure client needs are met and to identify opportunities for additional coverage.</li>
</ul>
 Requirements 
<ul>
<li>High school diploma or equivalent required; Associate's or Bachelor's degree preferred.</li>
<li>Previous customer service experience is essential, preferably in the insurance or financial services sector.</li>
<li>Excellent verbal and written communication skills, with the ability to explain complex information clearly.</li>
<li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook).</li>
<li>Familiarity with insurance terminology and products is a plus.</li>
<li>A genuine desire to help people and a positive attitude.</li>
<li>Ability to manage multiple tasks and prioritize effectively in a busy office setting.</li>
</ul>

<h3>Job Description</h3>
Job Description
About Payfluence HCM
Providing excellent customer service is the most important job in the entire Payfluence organization. We love to serve, and our clients can feel our enthusiasm and warmth through all interactions - on the phone, by email and in -person. Our enthusiasm is part of our culture, and as a growing company we promote a workplace that is fast-paced, fun and creative. Our primary goal is to have a positive impact on the lives of our teammates and the clients we service. Payfluence HCM is currently looking to hire a Customer Service Representative to join our team.
Wherever you start with us, you have access to our leadership team, which is focused on helping you succeed. Through regular one-on-one check-ins and team huddles, we define clear professional goals and strive to meet them together and individually. Payfluence nurtures growth for those willing to put in the work.
Please read more regarding our Customer Service Representative:
What You'll Do
<ul>
<li>Love to serve - our customer service is characterized by a high level of personal contact with customers</li>
<li>Responsible for representing Payfluence in a courteous, professional, and timely manner</li>
<li>Provide prompt, efficient, and accurate service via telephone or email</li>
<li>Positively grow client relationships, being a valued consultative partner</li>
<li>Advise clients on how to fully utilize the Human Capital Management platform</li>
<li>Be a great teammate, always willing to help others and perform other duties as needed.</li>
</ul>

What You'll Bring
<ul>
<li>Associates Degree or equivalent business experience</li>
<li>2+ years software implementation experience, preferably in an HCM environment</li>
<li>Experience in the HCM industry/PEO industry is a plus</li>
<li>Proven track record of working in a customer-facing role</li>
<li>Excellent written, oral, and communication skills</li>
</ul>

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