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<h3>Job Description</h3>
Job DescriptionAbout X
We build the world's most trusted public town square—and we pride ourselves on our commitment to protecting free speech within the boundaries of the law. Beyond that, we aim to increase unregretted user minutes on our platform, and make it the best place on the internet for creators to share content and make money.
About the Role
We are seeking a talented and driven Client Account Manager to join X's world-class team of media professionals, where you will play a pivotal role in building our business with advertisers and their agencies. In this role, you will collaborate with Fortune 500 clients to develop and optimize impactful advertising campaigns, leveraging X's innovative platform to drive results and foster meaningful connections. Ideal candidates are creative, proactive, and passionate about X's mission to become the trusted global digital public square, empowering open discourse and unlimited interactivity through exceptional client relationships.
Responsibilities
<ul>
<li>Collaborate with Fortune 500 advertisers to understand their objectives, recommend best practices, and develop effective, high-impact advertising campaigns.</li>
<li>Educate and consult clients on how to leverage X's advertising products, sharing best practices to create and execute successful campaigns.</li>
<li>Execute, optimize, and analyze advertising programs using internal tools and dashboards to maximize performance and results.</li>
<li>Resolve campaign issues promptly and effectively, identifying and implementing process improvements to enhance efficiency.</li>
<li>Manage contracts and renewals, supporting the Sales Finance team with payables and collections to ensure smooth operations.</li>
<li>Provide actionable feedback to product and tools teams to help scale and improve X's advertising platform.</li>
<li>Mentor new team members, fostering a collaborative and high-performing team culture as the organization grows.</li>
<li>This is an in-person role based in New York City, NY (onsite).</li>
</ul>
Required Qualifications
<ul>
<li>3+ years of experience managing digital marketing programs for advertisers or their agencies.</li>
<li>Demonstrated ability to create, develop, and enhance customer relationships, driving trust and collaboration.</li>
<li>Proven skills in managing large customer relationships, navigating conflicts, and guiding groups to effective business decisions.</li>
<li>Track record of translating marketing objectives into measurable results, with experience optimizing campaigns by analyzing performance and adjusting key drivers.</li>
<li>Excellent communication and presentation skills, with strong attention to detail and a proactive approach to resolving issues.</li>
<li>Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision.</li>
<li>Strong understanding of the digital marketplace and the competitive landscape in which X operates.</li>
<li>Bachelor's degree (BA/BS) or equivalent relevant experience.</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience working with Fortune 500 advertisers or agencies in verticals such as retail, technology, or media.</li>
<li>Familiarity with X's advertising products and the broader social media advertising ecosystem.</li>
<li>Proven ability to mentor or onboard team members in a fast-paced, high-growth environment.</li>
<li>A passion for X's mission to protect freedom of speech and foster open public discourse.</li>
<li>Strong analytical skills, with experience using data to drive campaign optimization and strategic decisions.</li>
<li>A sense of humor and adaptability to thrive in a dynamic, mission-driven organization.</li>
</ul>
Annual Salary Range
$65,000 - $110,000 USD
Benefits
Base salary is just one part of our total rewards package at X, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short &amp; long-term disability insurance, life insurance, and various other discounts and perks.
X is an equal opportunity employer.
Privacy Policy and California Consumer Privacy Act (CCPA) Notice

Client Account Manager

<h3>Job Description</h3>
Job Description
Federal Retirement Authority is a leading financial services firm committed to providing innovative retirement planning and insurance solutions to clients. This role is vital, ensuring smooth day-to-day operations of the practice while providing superior customer service to existing clients &amp; prospects.
 
Proven experience in a professional office setting required. If this sounds like you, apply today!
Compensation:
$27 - $30 hourly
Responsibilities:
<ul>
<li>Complete and process new business applications.</li>
<li>Receive incoming client service calls in a friendly, warm manner.</li>
<li>Process &amp; Follow-up on client service work.</li>
<li>Update &amp; review database/CRM to reflect account status regarding new business and/or service.</li>
<li>Maintain an organized, compliant, and efficient filing system.</li>
<li>Follow up on pending business and contact individual clients with updates.</li>
<li>Assist Advisors with pre-appointment requirements.</li>
<li>Prepare, manage, and track the new business pipeline.</li>
<li>Assist Advisors with client support and mailings, educational workshops, and client events as needed.</li>
<li>Act as phone back-up to other members of the team.</li>
<li>Maintain current Advisor's licenses and appointments with agencies and companies.</li>
<li>Performance-based bonuses.</li>
</ul>
Qualifications:
<ul>
<li>Must possess exemplary problem-solving, communication, and time management skills</li>
</ul>
<ul>
<li>Must have proven experience in a detail-oriented position.</li>
<li>Experience working in a corporate or professional setting is essential.</li>
<li>Prefer 3-5 years of experience in an insurance or financial services firm.</li>
<li>Professional appearance and demeanor required.</li>
<li>Excellent writing skills.</li>
<li>Google Suite (Docs, Excel, etc).</li>
<li>Calendar/schedule management.</li>
<li>Experience managing CRM/client database.</li>
</ul>
About Company 
Federal Retirement Authority is a leading financial services firm committed to providing personalized retirement planning and insurance solutions to clients.

Client Relations Manager

<h3>Job Description</h3>
Job Description 
Summary
The Client Care Manager is responsible for developing and maintaining relationships with clients and caregivers. This includes staffing, scheduling, and supervision of field staff to meet the client’s needs. Strong communication, problem-solving skills and making the proper client-caregiver match are necessary for long-term services with JEVS Care at Home. The Client Care Manager will drive growth through client and employee satisfaction. The Client Care Manager reports to the Associate Director of their Office.
Responsibilities
<ul>
<li>Ensure that all Clients receive 100% service utilization, and if not possible provide documentation and timely communication to Managed Care Organizations.</li>
<li>Ensure all Clients have coverage that is aligned with scheduled services.</li>
<li>Reconcile and complete dashboard and pre-billing duties daily and timely for weekly payroll processing.</li>
<li>Ensure EVV and timesheet compliance, discuss discrepancies with client and caregiver, and ensure that documentation received is correct, complete and on a timely basis. </li>
<li>Serve as a liaison with the Area Agencies on Aging, Service Coordination Agencies, and Managed Care Organizations.</li>
<li>Supervise a team of caregivers. </li>
<li>Conduct 90-day and annual performance reviews assessing caregiver’s achievements, compliance, and overall performance.</li>
<li>Collaborate with the Recruitment team in the hiring of potential Caregiver candidates.</li>
<li>Collaborate with the Health and Education Department to assess caregiver abilities and client needs, according to the level and plan of care. </li>
<li>Collaborate with payroll department and Patient Navigator to monitor eligibility, authorizations, and utilization to ensure maximum service delivery.</li>
<li>Communicate with client if/when any disruption in service occurs. Address all authorization/eligibility issues same day as notified</li>
<li>Ensure master week/schedule is up to date and any changes made are reflected in a timely manner.</li>
<li>Complete client visits in a consistent manner in accordance with JCAH policies and procedures. </li>
<li>Complete Incident Report form within 24-hour notice of incident to the JCAH Compliance Department.</li>
<li>Assist with new hire orientation and annual caregiver trainings, as needed. </li>
<li>Serve as back up to On-Call Manager as needed.</li>
</ul>
Required Education and Experience
<ul>
<li>Bachelor’s Degree in Human Services, Business Administration, or related field preferred or minimum 2 years’ experience in Home Care, Social Work, and/or work with The Office of Long-Term Living.</li>
<li>Proficient in Microsoft Office: Word, Excel, Power Point, Outlook.</li>
<li>Knowledge of HHAeXchange, SAMS, and/or HCSIS desirable.</li>
<li>Experience with case management/coordination, records/utilization management, preparing reports, or other documentation desirable.</li>
<li>Bi-lingual preferred, but not required.</li>
<li>Must have own car, valid driver’s license, and insurance.</li>
</ul>
Physical Requirements 
May require sitting, standing, or walking on a level surface for periods throughout the day. May require lifting up to 20 pounds. Regional travel up to 25% required to other JEVS locations, home visits and other related functions.
Benefits
<ul>
<li>Heath insurance</li>
<li>Dental insurance</li>
<li>Life insurance</li>
<li>Paid time off </li>
<li>Retirement benefits </li>
</ul>
For more information about JEVS Care at Home, please visit our website: jevsathome.org

Client Care Manager

<h3>Job Description</h3>
Job Description
Are you looking for an opportunity that recognizes your efforts and compensates you for the hard work you do? Do you have a caring spirit? If you are motivated to learn, a dependable self-starter, that works well in a fast-paced environment and is comfortable communicating with customers, this is your opportunity for a rewarding career with excellent growth potential! We are looking for a self-starting personality that has the mindset of a winner! 
 Benefits
Annual Base Salary + Commission + Bonus Opportunities
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Flexible Schedule
Paid Time Off (PTO)
 Responsibilities 
<ul>
<li>Develop insurance proposals, make sales presentations, and close sales.</li>
<li>Be involved in the community.</li>
<li>Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, etc.</li>
<li>Be outstanding at relationship building.</li>
<li>Maintain client relationships with follow up phone calls.</li>
<li>Use lead management systems.</li>
<li>Prospect for new business by following sales leads generated from referrals, networking, marketing, and lead databases.</li>
<li>Uphold the wants and needs of your customers.</li>
</ul>
 Requirements 
<ul>
<li>Possess a genuine willingness to learn, be intuitive, resourceful, and coachable.</li>
<li>Possess an upbeat, positive, and enthusiastic attitude.</li>
<li>Create relationships with prospects and clientele.</li>
<li>Proficiency to multi-task, follow-thru, and follow-up.</li>
<li>Leadership.</li>
<li>Excellent Communication/interpersonal skills.</li>
<li>Confident, self-starter who works well independently.</li>
<li>Driven and goal-oriented individual.</li>
</ul>

Client Services Manager

<h3>Job Description</h3>
Job Description
Why Work With Us
At ACCC, we’re all about impact—with a side of flexibility. We know that great work comes from people who feel supported, so we offer flexible schedules, remote options, and strong benefits that let you build a career that fits your life (not the other way around). Every client interaction matters, and we believe exceptional service starts with exceptional people. That’s why we celebrate dedication, teamwork, and the little “above and beyond” moments that change lives.
Who We Are
American Consumer Credit Counseling (ACCC) is a nonprofit on a mission: helping individuals and families take back control of their finances and move toward a debt-free future. Since 1991, we’ve provided confidential credit counseling, debt management, and financial education services nationwide—by phone and online—from our headquarters in Auburndale, Massachusetts.
For us, it’s simple: financial independence changes lives. We’re here to make that happen, one client at a time.
Helping People Crush Debt &amp; Take Back Their Future
Do you love connecting with people, solving problems, and being someone’s go-to support when life feels overwhelming? As a Client Success Manager at ACCC, you’ll be the trusted guide for clients enrolled in our Debt Management Program (DMP). You’ll cheer them on, help them stay on track, and celebrate the moment they finally become debt-free.
This isn’t just a job, it’s about changing lives.
What You’ll Do
<ul>
<li>Be the primary point of contact for clients from start to finish.</li>
<li>Explain how the DMP works (payment structures, creditor rules, budgeting tips).</li>
<li>Keep an eye on client accounts—reach out early if things get bumpy.</li>
<li>Partner with teammates in Counseling, Creditor Relations, and Disbursements to resolve issues.</li>
<li>Spot risks before they become problems and improve client retention.</li>
<li>Stay sharp on creditor guidelines and industry updates.</li>
<li>Encourage clients to use self-service tools so they’re empowered.</li>
<li>Re-engage clients who’ve fallen off track might be the reason they finish strong.</li>
<li>Share feedback and ideas that make the client’s journey even better.</li>
</ul>
What Makes You a Great Fit
<ul>
<li>You’re empathetic, approachable, and people trust you quickly.</li>
<li>Strong communicator—you can explain complex financial topics in plain English.</li>
<li>A natural problem-solver who thrives in a fast-paced environment.</li>
<li>Comfortable with numbers, computers, and learning new systems.</li>
<li>Bonus points if you’ve worked in financial services, customer service, or call centers.</li>
</ul>
What You’ll Need
<ul>
<li>High School diploma required; some college in finance, communications, or related field is a plus.</li>
<li>1+ year in customer service or financial services (debt management experience = gold star).</li>
<li>Ability to earn your PFE Certified Debt Management Professional credential within 6 months.</li>
</ul>
Why You’ll Love It Here
We’re a mission-driven team passionate about helping people get out of debt and breathe easier. Every day, you’ll see the real impact your work has on clients’ lives. Plus, you’ll work with supportive teammates, gain financial counseling expertise, and grow your career while making a difference.
If you’re ready to bring your empathy, energy, and problem-solving skills to a role where you help people achieve financial freedom—apply today.

Physical &amp; Communication Requirements&nbsp;
<ul>
<li>Must be able to speak clearly and professionally on the phone for extended periods</li>
<li>Prolonged periods of sitting and working at a computer</li>
<li>Frequent use of hands/fingers for typing and using a mouse</li>
<li>Regular use of a headset for phone communication</li>
<li>Ability to remain focused and engaged in a screen-based, high-volume environment</li>
<li>Must have a quiet, private, and distraction-free workspace</li>
<li>Occasionally may need to lift or move items up to 10 pounds</li>
</ul>

Schedule &amp; Availability
<ul>
<li>Attendance: Must maintain regular and reliable attendance</li>
<li>Regular Hours: Available until 10:30 PM EST Tuesday–Friday, and until 8:00 PM EST on Saturdays</li>
<li>Schedule: Monday - Friday 11:00- 7:00 or&nbsp;9:00- 5:00.</li>
</ul>
Benefits
<ul>
<li>Flexible work model that supports remote work</li>
<li>Benefits start on the 1st of the month following date of hire</li>
<li>Employee Wellness Program with a variety of discounts</li>
<li>401k with employer match</li>
<li>AD&amp;D insurance</li>
<li>Dental insurance</li>
<li>Vision Insurance</li>
<li>Short-Term, Long-Term Disability insurance</li>
<li>Employee Assistance Program</li>
<li>Health insurance</li>
<li>Health reimbursement account- 100% funded by ACCC</li>
<li>Life insurance</li>
<li>On-the-job training</li>
<li>12 Paid holidays</li>
<li>Generous paid time off- Up to 17 days a year (Full-time)</li>
<li>Paid training</li>
<li>Referral program</li>
</ul>

Client Success Manager

<h3>Job Description</h3>
Job DescriptionOverview
Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.
Job Description:
Job Description
Allied Universal® is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.
Salary Range: $53,654 - $63,654 / year
RESPONSIBILITIES:
Caring Leadership, Client Engagement, and Operational Oversight:
<ul>
<li>Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio</li>
<li>Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability</li>
<li>Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets</li>
<li>Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction</li>
<li>Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements</li>
<li>Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries</li>
</ul>
By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization.
QUALIFICATIONS (MUST HAVE):
<ul>
<li>Must possess one or more of the following:</li>
<ul>
<li>Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization</li>
</ul>
<li>Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)</li>
<li>Minimum of two (2) years of experience driving operational goals</li>
<li>Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results</li>
<li>Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction</li>
<li>Proficiency in web-based applications and computer systems, including Microsoft Office</li>
<li>Knowledge of safety protocols and service deliverables</li>
<li>Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting</li>
<li>Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently</li>
<li>Excellent oral and written communication skills</li>
</ul>
PREFERRED QUALIFICATIONS (NICE TO HAVE):
<ul>
<li>Law enforcement, military and/or contract or proprietary security services experience</li>
<li>Experience managing a dispersed workforce in a multi-location operation</li>
<li>Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations</li>
</ul>
BENEFITS:
<ul>
<li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401(k)plan, subject to eligibility requirements</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li>
</ul>
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1456652

Security Client Manager

<h3>Job Description</h3>
Job Description
Eagle Auto Relocation is a auto transport brokerage responsible for arranging the transport of thousands of vehicles to brand new car dealerships all over the country each year.
We are currently looking for a highly motivated, organized, self sufficient individual to oversee everyday client operations.
Responsibilities Include: Providing accurate freight quotes to clients, handling client issues, managing load boards, updating CRM, managing deals, sending professional emails, speaking clear and professional, and most importantly have a positive attitude. We are a conservative, Christian based organization focused on doing the right thing for our employees and clients. Pay scale: $500 a week (+) guaranteed commision. (average: $1,200 to $2,000+ a week)
This is a IN office position with office hours from 9am to 6pm pm, 4 days a week, off on Wednesdays. Desired applicants should live in the greater Orlando, FL area. No work from home or out of state applications please. Ideal applicants should have some sort of background in finance, high end sales, accounting and/or be really good with running numbers.
Job Duties:
<ul>
<li>Answer incoming customer inquiries</li>
<li>Calculate distance x cost to provide a accurate freight quote</li>
<li>Record customer information within our customer service database</li>
<li>Engage with clients in a friendly and professional manner while actively listening to their concerns</li>
<li>Offer support and solutions to customers in accordance with the company's customer service policies</li>
</ul>
Company DescriptionWe are conservative Christian based organization focused on doing the right thing for our clients and employees. 
<h3>Company Description</h3>
We are conservative Christian based organization focused on doing the right thing for our clients and employees.

Client Manager

<h3>Job Description</h3>
Job Description
Job Title: Client Account Manager (Client Sales) Department: Sales Location: Norfolk, Virginia Job Type: Exempt Full-Time Company: Mode5
Who We Are: 
Mode5 is a leading IT Managed Services company providing world class technology services to businesses for the past 23 years. As a Client Account Manager, you will build and maintain relationships with existing clients, ensure customer service quality standards are met, and provide new IT solutions and proposals, to existing clients.
If you have a proven track record building strong partnerships, exceeding sales goals, and a drive delivering client satisfaction, apply today! You do not need a IT background to excel with our team.
What You Need: 
To be a successful Client Account Manager, you will need excellent communications, proven sales ability, and a commitment to providing world class service.
<ul>
<li>Minimum 4 years of client account management experience.</li>
<li>Experience in B2B customer service relations and account management.</li>
<li>Proven sales record, business acumen, and strong communications.</li>
<li>Strong organizational, time management, and follow-through skills.</li>
</ul>
Things You Will Do: 
As a Client Account Manager, you will manage the full sales cycle, build opportunities, foster partnerships, and ensure excellent service and high-quality standards are met for clients. 
<ul>
<li>Build strong client relationships through high service standards and regular meetings.</li>
<li>Generate business by identifying client opportunities, quoting solutions, and meeting sales goals.</li>
<li>Execute engagement activities such as campaigns, technology reviews, and IT solution adoption.</li>
<li>Coordinate communications for proposals, service requests, and billing with timely follow-up.</li>
<li>Stay current on industry knowledge through training, research, and professional workshops.</li>
</ul>
Your Benefits: 
At Mode5, your role as an Account Manager will make a significant impact to our clients each day! Here, you will grow and develop professionally in a challenging and rewarding environment. We take personal development seriously, and love to promote within.
<ul>
<li>Free Fridays! – Every other Friday off. Paid! </li>
<li>Competitive Compensation</li>
<li>Medical, Dental, and Vision Insurance</li>
<li>Simple IRA Savings Plan with Company Match</li>
<li>Certification Assistance and Bonus Reward Program</li>
<li>Paid Holidays and Vacation Days</li>
<li>Casual Work Environment</li>
<li>Employee Social Events</li>
<li>Life Insurance Coverage</li>
<li>Incidental Telecommuting</li>
<li>Employee Referral Bonus</li>
</ul>
Must be available to work at our Norfolk office
Alt. Titles: Inside Sales, Client Success Manager, Key Account Manager, Account Manager 
We are an Equal Opportunity Employer
Must be available to work in our Norfolk office and visit client locations

Client Account Manager (Client Sales)

<h3>Job Description</h3>
Job DescriptionOur Company
Arch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes.&nbsp;
Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch.
Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes.&nbsp;
We are a fast-growing, dynamic team of 120+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale.
Client Implementation Manager
We’re hiring a Client Implementation Manager on our Operations team to build a high-performing team and deliver enterprise implementations. In this role, you will own high-visibility projects end to end, develop talent through clear goals and coaching, and drive cross-functional alignment to deliver measurable client impact.
What You'll Do:
<ul>
<li>
Lead and develop a team of Client Implementation Specialists and Operations Associates. Set clear goals, coach for performance, and foster a collaborative, high-achieving culture.
</li>
<li>
Implement Arch for large enterprise clients. Coordinate with internal stakeholders and client teams to tailor deployments to client objectives.
</li>
<li>
Partner closely with Sales, Product, and Support teams to ensure alignment on client requirements, product capabilities, and project deliverables. Act as the connective tissue across teams to keep work unblocked and outcomes on track.
</li>
<li>
Drive continuous improvement. Identify opportunities for automation, process optimization, and best practices that increase efficiency and client satisfaction.
</li>
<li>
Build and manage project plans that translate client needs and timelines into clear milestones, and ensure on-time, high-quality delivery.
</li>
<li>
Champion the client's voice. Build relationships with key stakeholders and provide exceptional service throughout implementation.
</li>
<li>
Institutionalize learnings. Convert implementation insights into updated policies, procedures, and playbooks, and document them for future teams.
</li>
</ul>
What we’re looking for
<ul>
<li>
1 - 3+ years of people management experience.
</li>
<li>
3+ years of proven experience in project management and or software implementation.
</li>
<li>
A leadership mindset and appetite to shape outcomes in a growing company.
</li>
<li>
Excellent communication skills and the ability to build trust with senior stakeholders.
</li>
<li>
Experience thriving in high-volume or high-growth environments.
</li>
<li>
Comfort with ambiguity and a bias for action. You make sound calls and keep momentum.
</li>
<li>
Advanced Excel skills for analysis, tracking, and reporting.
</li>
</ul>
Bonus points if you have:
<ul>
<li>
Familiarity with the alternative investment ecosystem and the mechanics of investing in private equity, hedge funds, or private companies.
</li>
<li>
Background in private banking, investment management, or a related field.
</li>
<li>
Working knowledge of SQL for querying and troubleshooting data.
</li>
</ul>
A Note about us:
All of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, collaborate effectively to solve challenges, and foster an engaging environment focused on shipping product and delivering exceptional service to our clients.
We encourage applicants currently located in or willing to relocate to the NYC area to join us in this exciting, hands-on workspace.
Some perks of working for Arch include:
<ul>
<li>
Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly.
</li>
<li>
Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning.
</li>
<li>
Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth.&nbsp;&nbsp;
</li>
<li>
Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help.
</li>
<li>
Great office - we’ve invested in a great space for the Arch team to come together, at 18th and Park in Manhattan (the old Buzzfeed / NYT headquarters).
</li>
<li>
Lunch is on Us - Grab lunch on us while you’re in the office and take a break to laugh, brainstorm, or just hang out with your teammates over a meal.
</li>
</ul>
Compensation Range: $115K - $140K

Client Implementation Manager

<h3>Job Description</h3>
Job DescriptionTSC isn’t your average marketing agency. We’re here to redefine what marketing means for technology companies. Our approach challenges conventions and creates defining moments. We’re skeptical of the status quo and prefer a work environment that reflects our innovative, hard-working spirit. Our clients come to us because we don’t just follow trends; we set them. They choose us over big-brand agencies because of our deep knowledge of the Work Tech industry and our ability to immerse ourselves in cutting-edge strategies and dynamic client experiences. In the Client Success Manager role, you’ll be part of a team that breaks the mold. Expect to dive into client strategies on a Monday, create transformative project roadmaps on a Tuesday, lead strategic sessions on a Wednesday, and develop scopes and custom ChatGPTs on a Thursday. One day you might be defining high-level strategies, and the next, you’ll be executing tasks that push boundaries. Our organization doesn’t adhere to traditional departments or silos – we thrive on flexibility and cross-functional teamwork. We’re looking for imaginative, savvy, and energetic individuals who can: &nbsp;Innovate like a forward-thinking consultant&nbsp;Strategize with the insight of a CMO&nbsp;Create exceptional client experiences with the finesse of a seasoned account executive&nbsp;Dive into diverse tasks and embrace new challenges with enthusiasm If you’re excited by terms like marketing strategy and customer experiences, and if you’re passionate about solving the root cause of issues, you’ll fit right in. We value creativity and a big-picture perspective, so if this resonates with your career aspirations or the experience you’re seeking, let’s talk. P.S. We have an office in Fort Worth, but people can work wherever they want (on-site or remotely) forever. All work happens in the cloud, so the remote experience is the same as the on-site experience. Plus, we value in-person interactions and collaboration so we constantly look for those opportunities.&nbsp; Qualifications
<ul>
<li>1-2 years of marketing and/or client success experience&nbsp;</li>
<li>Geeky&nbsp;</li>
<li>Quirky&nbsp;</li>
<li>Funny</li>
<li>Brilliant&nbsp;</li>
<li>Smart</li>
<li>Fun</li>
<li>Creative</li>
<li>Optimistic</li>
<li>Embraces change</li>
<li>Intrinsically motivated</li>
<li>High situational awareness</li>
<li>Obsessive learner</li>
<li>Mentally flexible</li>
<li>Humble</li>
<li>Hard worker</li>
<li>Confident speaker</li>
<li>Energized by goals</li>
</ul>
Skills
<ul>
<li>Marketing strategy</li>
<li>Time management</li>
<li>Project &amp; budget management</li>
<li>Client management &amp; growth</li>
<li>Active listening</li>
<li>Excellent writing</li>
<li>Quick writing</li>
<li>Business acumen</li>
<li>Consultative and interpersonal skills</li>
<li>Facilitation and presentation skills</li>
<li>Analytical thinking and problem-solving</li>
<li>Creative thinking</li>
<li>Confident decision making</li>
</ul>
Let’s create amazing things together.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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