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<h3>Job Description</h3>
Job Description
We are seeking an energetic and driven individual with a winning spirit to join our growing insurance team in a full-time capacity. As a customer service representative, you will work with an agency owner that shares your desire to be the best. Our disciplined, proven, successful sales process will help you grow in your career. Those interested in growing their insurance knowledge or anyone who thrives on delivering great service is encouraged to apply.
 Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Dental Insurance
Vision Insurance
Mon-Fri Schedule
Life Insurance
Career Growth Opportunities
Evenings Off
Hands on Training
 Responsibilities 
 Perform general customer service duties as presented. 
 Build and maintain customer relationships. 
 Solicit for new business via telephone, networking, and other lead sources. 
 Thoroughly understand and follow all underwriting, rating, and compliance requirements. 
 Maintain knowledge of new and existing insurance products. 
 Perform other duties as assigned.
 Requirements 
 Must be willing to obtain insurance licenses. 
 Must pass a background check. 
 Must be open to marketing via phone, social media, and networking. 
 Must possess outstanding written and verbal communication skills. 
 The ideal candidate will have basic PC skills, basic math skills, strong analytical capability, and conflict resolution skills.

Customer Service Representative

<h3>Job Description</h3>
Job Description&nbsp;We are seeking a friendly, motivated team player to join our team as a Customer Service/Sales Associate. In this role, you will assist customers by providing excellent service while supporting daily store operations. Responsibilities include, but are not limited to, customer interaction, evaluating and processing transactions, and keeping all areas of the store organized and secure. The ideal candidate is not only friendly and savvy, but also contributes to a positive workplace culture — because we know great teamwork leads to great customer experiences! About Us We are a community-focused business with a diverse customer base. Our goal is to provide a positive, trustworthy environment where customers feel welcomed and valued. Responsibilities
<ul>
<li>Greet and assist customers with professionalism and respect.</li>
<li>&nbsp;Assist customers with sales in multiple product categories.&nbsp;</li>
<li>Maintain a positive atmosphere with both customers and coworkers.</li>
<li>&nbsp;Perform general store upkeep, including but not limited to cleaning, organizing and maintaining displays, counters and all shared areas</li>
<li>Handle customer transactions accurately and responsibly.</li>
</ul>
Requirements
<ul>
<li>Applicants must be at least 21 years old (required).</li>
<li>&nbsp;Maintain a clean, professional appearance and good personal hygiene at all times (required).</li>
<li>Strong communication skills; ability to interact with customers of all ages and backgrounds.</li>
<li>Friendly, and able to maintain a Positive attitude!</li>
<li>Trustworthy and dependable; may handle transactions alone at times.</li>
<li>Availability to work weekends.</li>
<li>Willing to complete a 90-day probation period.</li>
</ul>
Preferred Skills
<ul>
<li>Bilingual (English/Spanish) skills are a strong plus.&nbsp;</li>
<li>An interest in working with people and prior retail experience.</li>
<li>Experience using social media trends to connect with customers and showcase our services is highly valued.&nbsp;</li>
</ul>
 Growth Opportunity We value proven abilities and trust. There are opportunities to grow within the business for those who show initiative and reliability.&nbsp;

<h3>Job Description</h3>
Job Description
Customer Service Representative
Location: Plainfield, IL. Employment Type: Full-Time
 
About Us:
At Comfort Services, we’re more than just a workplace, we’re a family. Our strong company culture is built on respect, teamwork, and dedication to customer satisfaction. We take pride in fostering a family-oriented environment where both our customers and teammates feel valued.
 
Why Join Us?
 
We offer a competitive compensation package and a work environment that supports work-life balance, and professional growth.
✅ Competitive Pay &amp; Benefits
<ul>
<li>Great pay with incentive opportunities</li>
<li>Comprehensive benefits package (health, dental, vision, etc.)</li>
<li>Performance-based incentive pay</li>
</ul>
✅ Flexibility &amp; Work-Life Balance
<ul>
<li>Flexible scheduling to fit your lifestyle</li>
<li>Overtime opportunities for those looking to earn more</li>
</ul>
✅ Strong Company Culture
<ul>
<li>A respectful and team-oriented work environment</li>
<li>Supportive leadership that values every team member</li>
</ul>
✅ Career Growth &amp; Development
<ul>
<li>Ongoing learning and advancement opportunities</li>
<li>Empowered decision-making to help shape your career in a growing space that needs motivated individuals to grow with us!</li>
</ul>
✅ Family-Oriented Company
<ul>
<li>A customer-focused business that treats employees like family</li>
<li>Strong camaraderie among teammates</li>
</ul>
✅ Additional Perks
<ul>
<li>FREE access to our company gym.</li>
</ul>
Your Role:
As a Customer Service Representative, you’ll be the first point of contact for our customers, scheduling services, helping with inquiries, resolving issues, and providing outstanding service. You’ll play a crucial role in maintaining strong customer relationships and ensuring satisfaction.
Key Responsibilities:
<ul>
<li>Handle customer inquiries via phone, email, and text</li>
<li>Provide knowledgeable assistance about our products and services</li>
<li>Address and resolve customer concerns in a professional manner</li>
<li>Process payments and account updates</li>
<li>Collaborate with team members to ensure seamless customer experiences</li>
<li>Maintain accurate records of customer interactions and transactions</li>
<li>Uphold our company’s values of respect, teamwork, and customer focus</li>
</ul>
What We’re Looking For:
<ul>
<li>Previous customer service experience required</li>
<li>Strong communication and problem-solving skills</li>
<li>Ability to prioritize in a fast-paced environment</li>
<li>A friendly, professional, and positive attitude</li>
<li>Basic computer skills and familiarity with web-based programs</li>
<li>A passion for helping people and providing top-notch service</li>
</ul>
 
If you’re looking for a supportive workplace where you’re valued, empowered, and given the tools to succeed, we’d love to hear from you! 
 
In order to be considered for this position, you need to call 331-481-9391 and leave a voicemail using the following scripts. Prior to the script, please state your full name.
"Thank you for calling Comfort Services Heating &amp; Air Conditioning. This is (your full name), how can I make your comfortable today?"
"Good (morning/afternoon)! This is (your full name) from Comfort Services Heating &amp; Air Conditioning calling you to schedule your seasonal maintenance. Please give us a call at 815-782-4440 and we will get you taken care of."
 
Join Our Team!
 
Apply today and become part of the Comfort Services family.
Company DescriptionAt Comfort Services, we’re more than just a workplace, we’re a family. Our strong company culture is built on respect, teamwork, and dedication to customer satisfaction. We take pride in fostering a family-oriented environment where both our customers and teammates feel valued. 
<h3>Company Description</h3>
At Comfort Services, we’re more than just a workplace, we’re a family. Our strong company culture is built on respect, teamwork, and dedication to customer satisfaction. We take pride in fostering a family-oriented environment where both our customers and teammates feel valued.

<h3>Job Description</h3>
Job Description
Position Overview:
 
Customer Service Truck &amp; Warehousing Operations
Communicate customer delivery needs and appointment dates/times and relate service requirements to dispatchers. Prepare customer reports and tracking/tracing as required such as divisional pool, MDR, CNI, Daily Activity, and Dispatch Status. Propose and implement procedures to improve overall customer service.
Essential Functions: 
<ul>
<li>Receive and enter orders reviewing and noting rates and service requirements</li>
<li>Track &amp; trace Import containers and schedule according to available capacity and available free time</li>
<li>Track In bound vessels and schedule exports ensuring cargo loading within the ERD &amp; cut off</li>
<li>Communicating with customers and operations regarding schedule changes and service issues</li>
<li>Update orders in SWS with notes and adding accessorial services and charges</li>
<li>Monitor and manage group and personal email accounts ensuring prompt response to customer requests</li>
<li>Communicate with and prepare reports for Key accounts ie. Goodyear, Caterpillar and Continental Tire</li>
<li>Assisting with dispatch operations and collections when time permits</li>
<li>Gather and enter needed documents into SWS ensuring prompt invoicing and driver settlements</li>
<li>Manage and update customer portals ie. BLUME and Supplier Connect</li>
<li>Greet and assist drivers making cargo pickups or deliveries to our facility </li>
<li>Research warehouse cargo availability if cargo is released and available </li>
<li>Assign drivers doors for cargo loading as required</li>
<li>Alert and direct warehouse staff as to loading and unloading of cargo</li>
<li>Review Bills of Lading with drivers and acquire signatures</li>
<li>Send documents (loading / unloading tally’s &amp; BOL’s) to imaging</li>
<li>Send documents to customer and request authorization for final charges</li>
<li>File hard copies of documents in filing cabinets</li>
<li>Assist truck dispatch as needed</li>
</ul>
Overall Skills Required
<ul>
<li>Computer literate with data entry skills</li>
<li>Excellent communication and organizational skills</li>
<li>Ability to multi-task</li>
<li>Must be forward thinking </li>
<li>Must be able to work independently</li>
</ul>

<h3>Job Description</h3>
Job DescriptionJob Title: Customer Service Representative Job Description
As a Customer Service Representative, you will serve as the primary customer contact for our branch, providing order support and product information. We seek a resourceful team player with a positive, professional attitude to join our team. You will work closely with Outside Sales Representatives, Production Personnel, Inside Sales, Credit, and Delivery teams to support the order fulfillment process.
Responsibilities
<ul>
<li>Maintain a positive rapport with customers, delivering world-class service.</li>
<li>Utilize exemplary customer service skills, analytics, and problem-solving abilities.</li>
<li>Process and review dealer orders, requests, and system-generated acknowledgments using computer skills.</li>
<li>Perform any other duties, tasks, or responsibilities as assigned.</li>
</ul>
Essential Skills
<ul>
<li>Minimum age of 18 years.</li>
<li>Valid driver’s license required if operating a company vehicle.</li>
<li>1-2 years of experience in a customer service role.</li>
<li>Ability to perform basic math calculations.</li>
<li>Excellent verbal and written communication skills.</li>
</ul>
Additional Skills &amp; Qualifications
<ul>
<li>Personable, enthusiastic, and engaging personality.</li>
<li>Construction experience is advantageous.</li>
<li>Experience in inside sales or account management.</li>
<li>Proficiency in Microsoft Office, including Excel, Outlook, and Dynamics.</li>
</ul>
Work Environment
This position is 100% onsite in Tukwila, working in an office setting. The role requires the ability to lift 50 lbs. unassisted and perform physical activities such as climbing, stooping, kneeling, crawling, and standing. The work schedule is Monday to Friday, with less than 10% local travel required.
Job Type &amp; Location
This is a Contract to Hire position based out of Tukwila, Washington.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tukwila,WA.
Application Deadline
This position is anticipated to close on Oct 17, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email <a href="mailto:astoncarteraccommodation@astoncarter.com" target="_blank">astoncarteraccommodation@astoncarter.com</a> for other accommodation options.

<h3>Job Description</h3>
At Sentry, our priority is providing exceptional customer service and we currently have an opening for you to join this exciting team. This is a great opportunity to start or grow your career in a fun, team-focused environment, while facing new challenges to develop professionally. We’re looking for qualified candidates who will thrive on the front lines by providing stellar service to our customers over the phone. Bring your strong critical thinking skills and a “can do” attitude to this fast-paced position. Take the customer service skills you have acquired over the years to the next level or make a change and start down your new career path today with our growing team of Service Professionals at one of the largest mutual insurance companies in the U.S! **New Hires coming to us will receive in total a $1000 Sign-on Bonus: $1500 Sign-On Bonus for Bilingual over the course of one year** **New Hires coming to us with a Property &amp; Casualty Producers license will receive in total a $1,000 sign-on bonus paid over the course of 6 Months in addition to our new hire sign-on bonus** Positions filled in Freeport, Illinois this position will pay $15.27 - $21.00
What You'll Do
As a member of Sentry’s Customer Service Team you will be the first phone contact with our customers. In addition, you will:
<ul>
<li>
Ensures a quality customer experience for our insureds and customers by reducing friction points and ensuring an effortless process.&nbsp; Listens to and assesses customer needs to take appropriate action to fulfill their requests.&nbsp; As a key point of contact for customers, builds positive relationships and creates customer confidence, loyalty and retention by resolving requests using knowledge, empathy and sound judgment.&nbsp; Provides timely customer service meeting or exceeding specified service standards.
</li>
<li>
Receives a high volume of telephone calls for assigned line of business and provides upfront assistance to our insureds and customers in need of service. These needs may include locating, providing or obtaining information or documentation, instructions on how to proceed with a claim, answering questions, routing or transferring calls as appropriate, entering data to begin a claim, etc.
</li>
<li>
Navigates multiple systems and technologies to provide and gather information, document actions taken, and accurately resolve service situations in support of insureds and customers.
</li>
<li>
Records and files provided information from each call and/or electronic request in the appropriate system application.&nbsp; This may include loss information, received documentation, payment processing, policy changes with customers, etc.
</li>
<li>
Researches and identifies contact center problems and issues using standard procedures. May assist with handling issues and communicating updates to peers and management. Escalates more complex issues as needed.
</li>
<li>
Reports trends, issues and feedback learned from customer interactions to support continuous improvement.
</li>
<li>
Performs other job-related duties as assigned from time to time.
</li>
</ul>
What It Takes
In order to be eligible for this elite opportunity you must meet the following criteria:
<ul>
<li>
High school diploma
</li>
<li>
Proficiency in Spanish preferred, but not required
</li>
<li>
Good human relations skills to deal effectively with customer issues in a professional manner.
</li>
<li>
Ability to communicate effectively and accurately verbally and in writing.
</li>
<li>
Knowledge of how to use a computer, keyboard skills and familiarity with software applications such as Excel and Word.
</li>
<li>
Ability to navigate through various technology software to research and accurately resolve service situations is critical to the success of this position.
</li>
<li>
Ability to meet or exceed attendance requirements, providing reliable and predictable attendance. Hours for this job include nights, weekends, holidays.
</li>
<li>
Possesses basic critical thinking, creativity, and problem-solving skills to provide positive resolution
</li>
</ul>
What You'll Receive
At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.
<ul>
<li>
Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday in office. 
<ul>
<li>
As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.&nbsp;
</li>
</ul>
</li>
<li>
Meal Subsidy available for associates who report to an office: 
<ul>
<li>
Offices with a cafeteria, $5.00 daily stipend 
</li>
<li>
Offices without a cafeteria, $15.00 weekly stipend
</li>
</ul>
</li>
<li>
401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
</li>
<li>
Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
</li>
<li>
Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
</li>
<li>
Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
</li>
<li>
Well-being and Employee Assistance programs
</li>
<li>
Sentry Foundation gift matching program to encourage charitable giving.
</li>
</ul>
About Sentry
We take great pride in making Forbes’ list of America’s Best Midsize Employers since 2017. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Thank you for your interest in Sentry!
Amelia Sacco
<a href="mailto:Amelia.Sacco@Sentry.com" target="_blank">Amelia.Sacco@Sentry.com</a>
Equal Employment Opportunity
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

<h3>Job Description</h3>
Job Description
Our client a food manufacturer in Woburn, MA is looking for a Customer Service Representative on a temp to hire basis. The ideal candidate must have great oral and written communication skills, a strong data entry skill set and experience using Microsoft Office. This would be a 40 hour/week position, Monday through Friday allowing for a flexible schedule and it could start immediately after a quick interview process.
The main job functions will include the following:
<ul>
<li>Process sales order.</li>
<li>Interact and build relationship with customers, who are mostly repeat customers, to build up sales.</li>
<li>Troubleshoot and resolve product issues and concerns.</li>
<li>Handle paperwork inquiries and requests from customers.</li>
<li>Maintain electronic and hard copy filing system and other clerical duties.</li>
<li>Communicate and follow up with other departments.</li>
<li>Take care of other assigned work as needed.</li>
</ul>
If interested in this Customer Service Representative role at a very stable company who has been around for a while, please contact JMT Staffing Solutions at 781-558-2589 or respond back to this posting and a staffing manager will be back in touch with more details. Position would pay $19-20/hr and would come with a full slate of benefits upon the permanent offer.
Company DescriptionOur mission is to provide Massachusetts companies and candidates with professional staffing solutions and employment opportunities in a timely and effective manner. We strive to recruit the best qualified workforce available to provide high quality, cost effective staffing options that will meet or exceed our client's expectations. Our primary areas of focus are administrative, customer service and accounting role - from Entry to Sr Level. 
<h3>Company Description</h3>
Our mission is to provide Massachusetts companies and candidates with professional staffing solutions and employment opportunities in a timely and effective manner. We strive to recruit the best qualified workforce available to provide high quality, cost effective staffing options that will meet or exceed our client's expectations.\r\n\r\nOur primary areas of focus are administrative, customer service and accounting role - from Entry to Sr Level.

<h3>Job Description</h3>
Job Description
Overview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
 
Responsibilities
The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean.
What you’ll do
<ul>
<li>Ensures customers have a seamless parking experience and facilitates the expedient flow of traffic through the facility</li>
<li>Assists customers in making payment to fully automated revenue control equipment</li>
<li>Goes above and beyond to deliver an exceptional client and customer experience that is guided by the SP+ Promise</li>
<li>Assists in the management of the day-to-day activities of the assigned location. </li>
<li>Monitors parkers in pay-in lanes</li>
<li>Makes every customer interaction a moment that matters through friendly and professional conduct.</li>
<li>Willing to assist customers that have forgotten where they parked their vehicle.</li>
<li>Performs other necessary functions as assigned. </li>
<li>Conducts garage and facility audits as required by management. </li>
<li>Counts “bank” of revenue (if required) at beginning of shift to ensure starting total is correct. </li>
<li>Makes change (if required) for customers before transactions. </li>
<li>Quotes rates for parking services. </li>
<li>Gives directions to city locations and assists customers, ensuring they get where they are going quickly and easily.</li>
<li>Resolves customer complaints independently or with the aid of a supervisor. </li>
<li>Answers telephone in a prompt and courteous manner (if required). </li>
<li>Maintains cleanliness of facility and picks up trash in the surrounding area. </li>
<li>Presents themselves professionally (neat appearance and in uniform) at all times while at work.</li>
<li>Arrives to work on time for scheduled shifts.</li>
<li>Completes any other duties that may be assigned by the supervisor.</li>
</ul>
 
Qualifications
What you need
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Required: High School Diploma or an equivalent combination of experience and education
Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.

License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change.
Language Skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.
Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.

Judgment: Exhibits sound and accurate judgment.

Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>The noise level in the work environment is usually moderate to loud.</li>
<li>The exposure level in the work environment to vehicle emissions is moderate to high</li>
<li>The exposure level in the work environment to extreme hot/cold temperatures is moderate to high.</li>
<li>The work environment is subject to all weather conditions including, but not limited to, precipitation and wind.</li>
<li>The exposure level in the work environment to bright sunlight and nighttime working conditions is high.</li>
</ul>
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision.
Salary Range: $17.39 per hour

Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. 
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. 
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact <a href="mailto:Recruit@spplus.com" target="_blank">Recruit@spplus.com</a>. We are here to assist you.

<h3>Job Description</h3>
Job Description
Job Title: Customer Service Representative (CSR)
Shift/Hours:&nbsp;Monday - Friday Pay Rate:&nbsp;$16 - $17 /hr. DOE Location:&nbsp;Fort Myers, FL Experience: 1+ Years Call Center Experience
Summary: We are hiring an engaging and solutions-focused Customer Service Representative to deliver high-quality support to our client's&nbsp;customers. This role involves handling inquiries, resolving issues, and processing requests to ensure excellent customer satisfaction.
Customer Service Representative Key Responsibilities:
<ul>
<li>
Answer inbound customer calls, emails, and/or chat messages promptly and courteously.
</li>
<li>
Resolve product or service issues by clarifying the customer's complaint, determining the cause, and explaining the best solution.
</li>
<li>
Process orders, forms, applications, and customer requests accurately.
</li>
<li>
Maintain detailed and accurate records of customer interactions in the CRM system.
</li>
<li>
Uphold a positive, professional, and empathetic attitude at all times.
</li>
</ul>
Customer Service Representative Qualifications:
<ul>
<li>
High school diploma or equivalent.
</li>
<li>
Proven customer service or call center experience (1+ year preferred).
</li>
<li>
Excellent verbal and written communication skills.
</li>
<li>
Strong active listening and de-escalation skills.
</li>
<li>
Proficiency in basic computer applications and data entry.
</li>
</ul>
 Benefits of working with PrideStaff:
<ul>
<li>Medical, Rx, and Wellness Benefits</li>
<li>Dental and Vision Plan Options</li>
<li>401(k) Retirement Plan</li>
<li>Holiday Pay</li>
</ul>
PrideStaff Hiring Requirements: Must be 18+ Years Old Must be Willing to Submit to a Pre-Employment Background Check Must be Willing to Submit to a Drug Screen Must be Able to Provide Proof of Eligibility to Work in The U.S. &nbsp;
Company DescriptionPrideStaff Company Overview PrideStaff wants you to Succeed! We have dedicated consultants that provide employment market insights and resources! We offer the support you need along the way. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources. 
<h3>Company Description</h3>
PrideStaff Company Overview\r\n\r\nPrideStaff wants you to Succeed! We have dedicated consultants that provide employment market insights and resources! We offer the support you need along the way. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources.

<h3>Job Description</h3>
Job Description
Job Title: Customer Service Representative – Utilities Call Center Pay: $17/hour and up Hours: 8AM-5PM
Position Summary:
We are looking for a professional, personable, and detail-oriented Customer Service Representative to join our Utilities Call Center team. As the first point of contact for customers regarding utility services such as electricity, gas, water, or waste management, you will play a crucial role in delivering a seamless and supportive customer experience.
Key Responsibilities:
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Answer incoming calls, emails, or chat inquiries related to utility accounts, billing, service setup, disconnections, and general questions.
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Provide accurate information about utility services, account status, payment options, outages, and service interruptions.
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Assist customers with starting, stopping, or transferring services.
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Troubleshoot and resolve customer issues or escalate them to the appropriate department when necessary.
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Process payments, payment arrangements, and adjustments as needed.
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Document all customer interactions accurately in the customer management system.
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Handle difficult or irate customers with professionalism and empathy.
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Follow up with customers to ensure concerns are resolved and service expectations are met.
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Stay informed about utility company policies, regulatory requirements, and system updates.
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Qualifications:
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Previous customer service or call center experience, preferably in the utilities or energy industry.
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Excellent verbal and written communication skills.
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Strong problem-solving skills and attention to detail.
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Ability to multitask in a fast-paced, high-volume environment.
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Proficient in Microsoft Office Suite (Word, Excel, Outlook).
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Experience with customer information systems (CIS) or CRM software is a plus.
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Bilingual abilities are a plus.
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Work Environment:
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Fast-paced, inbound call center environment.
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Team-oriented with performance-based goals.
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Remote or on-site work options may be available based on location and experience.
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Benefits:
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Starting at $17/hour, with potential for increases based on performance and experience.
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Health, dental, and vision insurance.
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401(k) retirement plan.
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Paid time off and holidays.
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Ongoing training and career advancement opportunities.
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</ul>

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