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<h3>Job Description</h3>
Job Description
Who we are!
At 4Ci our mission is to build long term relationships, based on trust, integrity, and knowledge with all our employees and business affiliates. 4Ci has been in business for 20 years and has employees working on mission critical projects nationwide. We provide computer programming, testing, and system design services to develop and maintain multi-year, multi-million-dollar mission critical applications for the US Government. Examples of such applications are Medicaid MMIS systems, Health Insurance Exchange, Child Support, Food Stamps, and Unemployment Insurance. We hire people that have desire, aptitude, and attitude to work with our clients such as big 3 consulting firms and US State Government and others.
While employed with us you get hands on experience with very large-scale mission critical applications that use latest in technology trends and software tools. We invest in training our resources and retool their expertise to meet our project needs.
More importantly our employees have a well-defined social and business purpose to help our clients deliver social and welfare benefits to millions of needs families by use of technology and knowledge.
What we do
We partner with big 3 consulting firms to design, develop, and maintain complex, heterogeneous, and client facing web-based automation systems that deliver social and welfare benefits to millions of families, nationwide. To develop such highly complex web applications we need professionals with broad range of experience and skills ranging from subject matter experts, computer programmers, project managers, tester, systems analysts and others. We invest in training our employees and retool their expertise to meet our project needs.
Role Title: Project Manager
Location: Perkins, FL
Duration: 28+ Months
Job Responsibilities:
<ul>
<li>Experience as an operations specialist or in a similar role.</li>
<li>Experience with Project management and leadership.</li>
<li>Ability to analyze and improve operational processes.</li>
<li>Strong people management and organizational skills.</li>
<li>Interact with the Department’s team to address issues as directed by the Department.</li>
<li>Coordinate with Department’s personnel to develop processes, procedures, and materials as directed by the Department.</li>
<li>Create and update as necessary a standard operation procedures handbook and/or other systems as directed by Department.</li>
<li>Oversee assigned projects timeline to ensure all deadlines are met as directed by Department.</li>
<li>Develop any mandated and ad hoc reports as requested by Department.</li>
<li>Conduct inquiries via phone call utilizing the Department’s Questionnaire as directed.</li>
<li>Review, approve and forward Notice of Violation letters to the Department as directed.</li>
<li>Hold weekly meetings with the Department to check on status of pending cases, Warning</li>
<li>Letters and Notice of Violations as directed.</li>
<li>Conduct follow-up communication activities as needed.</li>
<li>Conduct research online for potential violations as directed by the Department.</li>
<li>Perform additional duties as assigned by the Department.</li>
</ul>
Job may require travel to unanticipated client sites with expenses paid by the employer. 40 hours per week. M-F. Must be authorized to work in the United States. Email resumes to <a href="mailto:crm@fourci.com" target="_blank">crm@fourci.com</a> or <a href="mailto:ashish.kumar@fourci.com" target="_blank">ashish.kumar@fourci.com</a>
HR, 4Consulting, Inc., 6850 TPC Drive Suite 208 McKinney, TX 75070.
Disclaimer
4 Consulting Inc. offers a comprehensive compensation and benefits package. 4Ci is an affirmative action-equal opportunity employer. 4Ci complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified candidates are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.
Company DescriptionAt 4Ci our mission is to build long term relationships, based on trust and integrity, with all our employees and business affiliates. We partner with world’s largest corporations to design, develop, and maintain complex, heterogenous, and client facing web-based automation systems that deliver social and welfare benefits to millions of families. 
<h3>Company Description</h3>
At 4Ci our mission is to build long term relationships, based on trust and integrity, with all our employees and business affiliates. We partner with world’s largest corporations to design, develop, and maintain complex, heterogenous, and client facing web-based automation systems that deliver social and welfare benefits to millions of families.

Project Manager

<h3>Job Description</h3>
Job DescriptionCareers With Purpose Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment. Facility: GSS NE Albion Location: Albion, NE Address: 1222 S 7th St, Albion, NE 68620, USA Shift: 12 Hours - Day Shifts Job Schedule: Part time Weekly Hours: 24.00 Salary Range: $24 - $36 Pay Info: $2,500 sign on bonus available! Department Details Our staff is compassionate and dedicated to the residents. The Good Samaritan Society is proud to be one of the largest non-profit providers of senior services in the US. Since our founding in 1922, we have been driven by our mission and belief. We believe everyone deserves to be treated with respect, dignity, and compassion. Some of the benefits to working at Good Samaritan Society are * Competitive Compensation * Direct access to your earnings daily * Flexible Scheduling Options Available * Fun, Family Oriented Work Environment * Excellent Health, Dental and Vision Insurance * Generous Shift Differentials * Health Savings Account * Company Matched 401(k) Retirement Plan * Salary Increases * Referral Bonuses * Advancement Opportunities * Paid Time Off * Compassionate Leave * Education Assistance * Scholarships and Sponsorships * Continuing Education * Years of Service Recognition Program * Verizon and AT&amp;T Discounts * Hotel Discounts Job Summary The Licensed Practical Nurse (LPN) provides professional nursing care for residents of all ages in long term care, under the supervision of a registered nurse, advanced practice provider, or physician. Demonstrates knowledge of nursing principles for the resident in the relevant clinical setting. Demonstrates competency and practices within the full scope of nursing expertise/knowledge and utilizes appropriate age and population specific standards related to the physical and psychosocial needs of the resident as per care plan. Possess the ability to perform testing to evaluate data reflective of the resident's status and to provide the care needed. Demonstrates ability to recognize problems, recommend solutions and respond effectively to assist in an emergent situation. Ensures the health, comfort and safety of residents. Contributes to the assessment of residents and administers medications or treatments as ordered. Provides technical support to healthcare professionals as needed. Documents resident interactions as needed and the outcomes related to resident care, medication, behavior, activity, and dietary. Skilled in establishing and maintaining effective working relationships with resident, health care providers, and the public. Ability to work effectively with professional and supportive personnel as a member of an interdisciplinary care team. Ability to communicate clearly and maintain confidentiality of sensitive information. Counsels residents, family members and/or resident advocate, under the direction of a registered nurse, advanced practice provider or physician on prevention and treatment plans. Knowledge of resident education principles to develop a self-care program. Performs other related duties as assigned. Qualifications Graduate from an accredited practical nursing program as a Licensed Practical Nurse. Associate degree in practical nursing is preferred. If position requires IV therapy/management skills, the following is required in North Dakota: graduation from a Board approved AASPN program where IV therapy is part of the curriculum or completion of an IV Therapy course approved by the North Dakota Board of Nursing. Must have attended a pre-licensure nursing program that included supervised clinical experience across the life span as part of the curriculum or have had a minimum of 400 hours of experience as LPN at another facility. Specific services/positions may have additional education, training or experience requirements. Currently holds an unencumbered Licensed Practical Nurse (LPN) license with State Nursing board and/or possess multi-state licensure privileges. Obtains and subsequently maintains required department specific competencies and certifications. Completes required annual continuing education units (CEU) and competency training requirements of the department and facility. Benefits The Good Samaritan offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit <a href="https://sanfordcareers.com/benefits" target="_blank">https://sanfordcareers.com/benefits</a> . The Good Samaritan is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to <a href="mailto:talent@sanfordhealth.org" target="_blank">talent@sanfordhealth.org</a> . The Good Samaritan has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R-0228583 Job Function: Nursing Featured: No

LPN Long Term Care - PT Days

<h3>Job Description</h3>
Job Description
Position Type: Full-time, exempt
This position is eligible for a SIGN-ON BONUS to welcome you to the team!
Job Location: In person
Company Overview
Leading the charge in healthcare innovation, Theoria Medical offers a unique blend of medical excellence and technological advancement, primarily serving the post-acute and primary care sectors. Our extensive network includes multispecialty physician services and RPM, covering skilled nursing facilities across the country. In our national push for expansion, we're scouting for the brightest nurse practitioners and physicians eager to drive change and deliver superior care. Join us for a rewarding career that promises professional growth, flexibility, and the chance to shape the future of healthcare.
Job Highlights
<ul>
<li>Work-Life Balance: Competitive compensation with balanced hours.</li>
<li>On-Call Freedom: No on-call</li>
<li>Always Supported: NP/PA support at all locations, always.</li>
<li>Pre-Screened Patient Interactions: Virtual care team and APP triage before physician contact.</li>
<li>Flexible Scheduling: Your schedule, tailored to fit your life. No set daily shift times.</li>
<li>No Overnight Duties: Sleep peacefully with no overnight call/requirements.</li>
<li>Effortless documentation: Conversational and Dragon dictation.</li>
<li>Meaningful Connections: Establish lasting relationships with patients and staff.</li>
<li>Culture of Appreciation: Your work is valued and rewarded.</li>
<li>$1,500 CME and Conference Allowance: Invest in your growth.</li>
<li>Full Gear: iPad with LTE, Apple Pen, AirPods provided.</li>
<li>Licensure Reimbursed: We cover your medical licensure costs.</li>
<li>Malpractice &amp; Tail Covered: Full insurance peace of mind.</li>
<li>Benefits: 401k match, Medical/Dental/Vision, Disability, Employer-paid Life Insurance.</li>
<li>Relocation Help: Assistance for a smooth move.</li>
<li>Referral Bonus: Earn more by expanding our team.</li>
<li>Travel Reimbursed: Gas and mileage for work travel.</li>
<li>Career Advancement: Leadership opportunities promoted.</li>
<li>UpToDate Subscription: Latest medical info at your fingertips.</li>
</ul>
Essential Functions &amp; Responsibilities
<ul>
<li>The physician serves as medical director for skilled nursing facilities (SNF) and participates in administrative and quality initiatives for the facilities he or she is responsible for;</li>
<li>Medical directorship functions include attending and participating in monthly quality assurance and process improvement meetings; participating in quality improvement initiatives; providing guidance to facility staff; reviewing and revising (if necessary) facility's clinical guidelines; insuring compliance with state and federal regulations, training facility staff; and supervising facility clinical staff.</li>
<li>In addition to the medical director role, the physician also serves as the attending physician for the residents residing at each facility;</li>
<li>The physician collaborates with Nurse Practitioners and Physician Assistants to manage day to day resident care at each facility. Typically, each facility will have a full-time PA or NP assigned to the facility depending on the acuity and volume of the patient population;</li>
<li>Physician will provide high quality, patient-centered, comprehensive primary care services by rounding on patients residing in SNFs;</li>
<li>Physician is responsible for diagnosing and treating patients with acute illness, such as bacterial and viral infections, as well as chronic diseases and conditions, such as hypertension, heart disease, or diabetes</li>
<li>Provider documentation is completed in Theoria's proprietary electronic health record (EHR) system, ChartEasy™</li>
<li>PointClickCare, MatrixCare, and American HealthTech are the most commonly used facility EHR systems</li>
<li>Participating in Theoria's Chronic Care Management, Transitional Care, RPM and other medical quality initiatives and programs</li>
<li>Physician must be able to supervise collaborating nurse practitioners and physicians assistants</li>
<li>Physician must be able to utilize electronic/online medical tools such as EHR systems and state/county medical systems utilized for Death Certificates and administrative functions.</li>
</ul>
Shift Structure
<ul>
<li>Shifts are flexible depending on physicians' schedule;</li>
<li>Typically, medical directors work a minimum of 2-3 days/week at each facility they oversee;</li>
<li>Rounding times are flexible with no set start and end time. Preferably, physicians start in the morning between 7-10 a.m. and finish their day when their caseload has been seen;</li>
<li>No nights or on-call</li>
<li>Call is covered by Theoria's virtual care team</li>
<li>This is an in-person position</li>
</ul>
Compensation and Benefits
<ul>
<li>Competitive compensation package, including Medical Director stipend.</li>
<li>Employer Paid - Life Insurance Policy</li>
</ul>
Employee must be able to perform the essential functions of this position satisfactorily, with or without a reasonable accommodation. Employer retains the right to change or assign other duties to this position. All benefits and job highlights are subject to and contingent upon availability.
#LI-Onsite #LI-JT1 #IND-REFRESH-MULTI

Medical Director

<h3>Job Description</h3>
Job Description
This position is eligible for a $1,000 sign on bonus!
Community Name: Heights on Huron
Unit Count: 252
Are you interested in a career where customers, colleagues, and community service are the cornerstones of your work? Would you like to work with a company that celebrates victories both big and small and welcomes ideas from all levels of our team? If so, join us here at Avanti Residential! Our moto is Sempre Avanti, meaning “Always Forward”/ “Always Welcome.” We are “people people” through our mission and core values. We enhance our communities with our work, see all members of our team as leaders, and live La Bella Vita (The Beautiful Life). With endless opportunities for personal and professional growth, the sky’s the limit when advancing your career and being the best you can be. There is a place for you at Avanti Residential. Join us today!
The Service Technician is responsible for keeping the appearance and operations of the property in excellent condition, both inside and out. Daily responsibilities include making ready units for new move-ins, performing work orders (electrical, plumbing, HVAC, etc.), appliance repairs, unit inspections, updating logs as needed, and exterior maintenance. This role will respond to after-hours emergencies (on-call) as well.
What You’ll Do…
<ul>
<li>Prepare units for move-ins with electrical, plumbing, carpentry, masonry, and painting repairs.</li>
<li>Aware of the condition of the property at all times and take immediate steps to correct unsafe conditions, including reporting any safety concerns to the Service Manager and or Community Manager immediately.</li>
<li>Complete work orders within 24 hours as directed by the Community Manager and/or Service Manager and report any emergency work orders in a timely manner.</li>
<li>Responsible for 24-hour emergency maintenance and on-call responsibilities.</li>
<li>Complete grounds pick up, sweeping, and light landscaping such as mulch and sprinkler head replacements when possible.</li>
</ul>
Requirements
What You Need to Succeed…
<ul>
<li>High School Diploma or GED preferred.</li>
<li>1+ years of relevant experience required.</li>
<li>OSHA, EPA, and CPO license/certifications preferred.</li>
<li>Written, verbal, and oral communication skills.</li>
<li>Knowledge of facilities management and mechanical equipment.</li>
<li>Pass criminal background screening prior to employment.</li>
<li>Possession of a valid driver's license and up-to-date vehicle insurance OR reliable transportation is required.</li>
<li>If minimum qualifications are met during resume screening the Wonderlic pre-employment assessment is required. The assessment will arrive in the email inbox that you provided.</li>
</ul>
What We Do for You…
<ul>
<li>Premium pay available for required duties completed outside regular operating hours based on business needs and after-hours coverage.</li>
<li>Based on position, annual or quarterly bonuses are awarded based on performance and KPIs.</li>
<li>Up to 40% apartment discount.</li>
<li>Continuing education and tuition reimbursement.</li>
<li>A generous PTO policy.</li>
<li>Health and wellness benefits include Medical/HSA/FSA/Dental/Vision/STD/LTD and many other benefits to meet your specific needs.</li>
<li>4% company match for your 401k.</li>
<li>Avanti Shares equivalent program for hourly employees where a portion of the company’s transactional profits are awarded to you. The longer you stay, the higher your return.</li>
<li>Avanti Cares Program that helps employees in financial need.</li>
<li>Tenure-based Anniversary Recess.</li>
<li>Avanti Advisors Program to help new hires with onboarding.</li>
</ul>
This job description is not an all-inclusive list of duties and responsibilities. Avanti Residential is an Equal Opportunity Employer and is committed to diversity in its workplace; applicants from all backgrounds are encouraged to apply. If you are interested in applying for a position with Avanti and need special assistance or accommodation to use our website, please get in touch with <a href="mailto:HR@Avantiresidential.com" target="_blank">HR@Avantiresidential.com</a>.

Maintenance Technician

<h3>Job Description</h3>
Job Description
Do more than make ends meet. Deliver with Gopuff and get paid to deliver what your neighbors need from a Gopuff facility near you! With one centralized pickup location and smaller delivery zones, Gopuff makes earning effortless. It's simple: deliver from a facility near you straight to the customer! You’ll be delivering everyday essentials, from cleaning supplies, home needs and OTC medications to food, drinks and more.&nbsp;
Sign up to be a Gopuff Delivery Partner today and experience the easiest way to earn big!
Why should you partner with Gopuff?
<ul>
<li>Earn an upfront amount for every order you deliver, even if it's canceled by the customer</li>
<li>Keep 100% of your tips + earn extra with special incentives</li>
<li>Earn Wait Pay when you schedule your time with us (varies by market)</li>
<li>Choose your own schedule and deliver when you want</li>
<li>No restaurants, no riders - deliver from a familiar, centralized facility. That’s it!</li>
</ul>
What you’ll need to get started:
<ul>
<li>Be at least 21 years or older</li>
<li>Valid U. S. driver’s license</li>
<li>Vehicle with insurance + registration in your name</li>
<li>Smartphone</li>
<li>Willing &amp; able to pass a pre-paid alcohol delivery training course (where applicable)</li>
</ul>
How it works:
<ul>
<li>Login to the Gopuff Driver app from your local facility</li>
<li>Get trip offers and pick up your orders inside</li>
<li>Deliver to happy customers</li>
</ul>
No previous delivery experience required. Sign up today and start earning!
–
Delivery Driver Partners will be independent contractors. Delivery Driver Partners must have a valid driver's license, minimum auto insurance and complete a background check. Delivery Driver Partners will use their own reliable car, smartphone, and data + text plan. Driving with Gopuff is perfect for those seeking part time work, seasonal work, temporary work or a flexible opportunity. With flexible hours you can make your own schedule and drive as little, or as much as you want! Previous delivery experience as a delivery driver or courier driver is not required, but we encourage drivers from other delivery, gig, or ridesharing services to sign up.&nbsp;
SIGN UP NOW!

Drive With Gopuff

<h3>Job Description</h3>
Trustaff is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Berlin, Vermont.
Job Description &amp; Requirements
<ul>
<li>Specialty: Med Surg / Telemetry</li>
<li>Discipline: RN</li>
<li>Start Date: 08/04/2025</li>
<li>Duration: 13 weeks</li>
<li>36 hours per week</li>
<li>Shift: 12 hours, nights</li>
<li>Employment Type: Travel</li>
</ul>
As a MS/Telemetry RN, you'll provide care for adult patients experiencing general medical conditions or general surgical procedures that require hospitalization and intervention. MS/Tele RNs closely monitor the patients' condition, including heart function, so you must be able to accurately review telemetry readouts.
Trustaff Job ID #899052. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: M/S Tele
About Trustaff
Our nurse-first attitude has set us apart from other travel nursing&nbsp;agencies
 
When you join the Trustaff family, you’re more than just a body filling a role—you're a vibrant individual with dreams and aspirations. As one of the nation's leading travel nursing companies, your recruiter will work with you one-on-one to guide your career and help you achieve your goals.
<ul>
<li>You decide when and where you want to work</li>
<li>Enjoy industry-leading pay, benefits, and bonuses</li>
<li>Experience new people and places</li>
<li>Grow your clinical skills and expand your experience</li>
</ul>
 
Travel nursing lets you take your professional career to the next level while maintaining your flexibility and freedom. At Trustaff, we put you first, so you never have to compromise your work or pay. We are proud to have one of the highest nurse retention rates in the country. Some of the other reasons people choose us include:
<ul>
<li>Priority access to thousands of travel nursing jobs</li>
<li>Industry-leading pay</li>
<li>Guaranteed weekly hours</li>
<li>Experienced recruiters</li>
<li>Comprehensive benefits, including medical, dental, and vision</li>
<li>401k with employer match</li>
<li>Assistance with travel, compliance, and housing</li>
<li>Great bonuses for completions, referring friends, and more</li>
</ul>
 
Benefits
<ul>
<li>Weekly pay</li>
<li>Guaranteed Hours</li>
<li>Wellness and fitness programs</li>
<li>Referral bonus</li>
<li>Medical benefits</li>
<li>Dental benefits</li>
<li>Vision benefits</li>
</ul>

Travel Nurse RN - Med Surg / Telemetry

<h3>Job Description</h3>
Premier Medical Staffing Services is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Centerville, Illinois.
Job Description &amp; Requirements
<ul>
<li>Specialty: ED - Emergency Department</li>
<li>Discipline: RN</li>
<li>Start Date: 08/04/2025</li>
<li>Duration: 13 weeks</li>
<li>36 hours per week</li>
<li>Shift: 12 hours, nights</li>
<li>Employment Type: Travel</li>
</ul>
Premier Medical Staffing Job ID #580901. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN - ER
About Premier Medical Staffing Services
Premier Medical Staffing Services, LLC is a nationally expanding healthcare staffing firm for healthcare professionals and companies. We understand our clients’ need for highly qualified, expertly trained medical professionals and are passionate about helping clinicians find employment opportunities that fit their personality and needs. Able to accommodate the ever-changing needs of the healthcare landscape, we offer per-diem, contract and direct hire placements to support the unique needs of each industry sector. Premier Medical Staffing Services is Joint Commission Certified, a Military Spouse Employment Partner and is certified as a Women’s Business Enterprise. We are proudly nurse owned.

Travel Nurse RN - ED - Emergency Department

<h3>Job Description</h3>
Job Description
Roses/Roses Express is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Roses/Roses Express Assistant Manager/Key Carrier you will be responsible for providing excellent customer service to our customers and supporting the Store Manager with the overall operation of the store to achieve company deliverables.
Duties and Responsibilities:
<ul>
<li>Assist with the hiring, training and development of store team members as delegated by the Store Manager</li>
<li>Assist with all store functions and day-to-day store activities as directed by the Store Manager</li>
<li>Able to perform all opening and closing procedures in the absence of the Store Manager</li>
<li>Assist the Store Manager in protecting and securing all company assets, including store cash.</li>
<li>Adhere to all policies and procedures including safety guidelines.</li>
<li>Maintain a professional and friendly environment with customers, subordinates, and supervisors.</li>
<li>Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery.</li>
<li>When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Team Members.</li>
<li>Process all SSC Corporate directives.</li>
<li>Assist the Store Manager on the receipt and return of DSD merchandise.</li>
<li>Assist Store Manager in the management of freight flow.</li>
<li>Meet or exceed productivity standards.</li>
<li>Assist the Store Manager in ordering and stocking all merchandise needs.</li>
<li>Assist the Store Manager in maintaining stockroom organization.</li>
<li>Assist the Store Manager in ensuring that the sales floor is sales effective daily.</li>
<li>Assist the Store Manager in planning and implementing all directives in the Store Operations Weekly Bulletin.</li>
</ul>
Qualifications
<ul>
<li>Prefer prior retail and management experience.</li>
<li>Effective communication, interpersonal, and written skills</li>
<li>Ability to lift, bend and transport merchandise weighing up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.</li>
<li>Ability to work in a high energy, team environment.</li>
<li>Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends, and holidays. </li>
</ul>
Benefits
<ul>
<li>We offer generous benefits, flexible work schedules.</li>
<li>Health and welfare programs including medical, pharmacy, dental, vision and more.</li>
<li>Paid Time Off</li>
<li>Retirement Plans</li>
</ul>
Variety Wholesalers, Inc. is an Equal Opportunity employer.

Assistant Store Manager/Key Carrier

<h3>Job Description</h3>
Job Description
Description: As a Lifestyle Manager, you will be responsible for conducting risk assessments for patients enrolled in the Medicare program to validate their needs and lifestyle. You will play a key role in the service experience by providing professionalism, courtesy, and excellence.
Essential Functions:
<ul>
<li>Communicate with members by phone to provide information about their respective health insurance plan services.</li>
<li>Offer guidance, support, and educational services on non-clinical matters related to different plan coverages and promotions.</li>
<li>Manage calls and refer them to the appropriate resources based on the specific needs of the member.</li>
<li>Document and record transactions, including details of inquiries and actions taken.</li>
<li>Escalate unresolved customer complaints to the supervisor or designated departments for further investigation.</li>
<li>Provide support on other Contact Center projects.</li>
<li>Conduct telephone interviews (outbound calls) with members regarding services, satisfaction levels, and follow-up activities.</li>
<li>Participate in training and development sessions.</li>
<li>Ensure confidentiality and compliance with all applicable state and federal regulations for Health Call Centers, including HIPAA and internal policies for handling confidential information.</li>
<li>Immediately notify the supervisor of any exposure to Protected Health Information.</li>
<li>Comply with core and functional training as well as all procedures established by regulatory agencies, contractual requirements, and applicable certification standards (including but not limited to URAC).</li>
</ul>
Requirements:
<ul>
<li>At least one (1) year of Customer Service experience.</li>
<li>Completed high school diploma and/or college credits (preferred).</li>
<li>Advanced knowledge of computer applications and/or Microsoft Office.</li>
<li>Strong customer service orientation and commitment.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Fast documentation and internet navigation skills.</li>
<li>Availability for shifts (including holidays), Monday to Friday from 8:00 AM – 6:00 PM.</li>
</ul>
What are the benefits of joining our team as a Health Services Representative?
<ul>
<li>On-the-job training, regulatory aspects, and health-related education.</li>
<li>24/7 telemedicine service.</li>
<li>Free health and wellness programs for employees.</li>
<li>Opportunities for growth and development.</li>
<li>Contribute to the health and well-being of the community.</li>
</ul>
Job Type: Full-time 
Work Location: On-site job in Guaynabo or Mayagüez, PR
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER (EEOC)

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